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    James Lambert
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    Ayyaz Choudry
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    Naseem choudry
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    Chris
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James Chiltern is a successful independent Estate and Letting Agent, committed to providing outstanding service and value to buyers, sellers, landlords and tenants.
 
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Jan 15,2016
Minithumbdown
By:
Jan 15,2016
5 people found
this helpful
Lies, lies lies is all they will give you. Lie 1. They were supposed to rent our my flat for a few months while i looked for a buyer. Instead they rented it out for a year and had even promised the tenant that i was willing to rent our for a few years and that is why they choose the flat. Now i cannot sell the flat and have to wait for the break clause to kick in. Lie 2. As i was going to sell the flat, i asked if there was an excemption from the landlord license scheme, they said no and today ...
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Jul 28,2015
Minithumbdown
By:
Jul 28,2015
4 people found
this helpful
My husband and I are looking for a place to buy. We viewed a few properties with James Chiltern, usually with James and everything was fine. However a few times another agent showed us around. I believe his name was Chris. He was always late and would talk to us like we're mates from down the pub failing to provide us with the relevant information about the property (service charge, length of the lease, etc.). Finally one day we arrange a viewing with James for the property next door to their of...
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Jul 02,2014
Minithumbup
By:
Jul 02,2014
0 people found
this helpful
We have rented with James Chiltren for almost 2 years, anytime we needed them they were always prompt, courteous and precise. We had a good professional relationship and we ended it in great terms, they were very prompt with refunding the deposit also we still have mail to pick up and they always inform us about this....
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Apr 18,2014
Minithumbdown
By:
Apr 18,2014
5 people found
this helpful
Really dodgy company, Ayyaz can be quite a smooth talker but its all a front. Received very unprofessional and dishonest service from these people. Ayyaz comments on one of these reviews saying its from a competitor???? What a laugh and an example of how they treat feedback and their customers. "*"...
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Feb 14,2014
Minithumbdown
By:
Feb 14,2014
5 people found
this helpful
Just shockingly incompetent and rude. Inquired about a house on the website, located near East Croydon. Brushed off by staff. Didn\'t call back. Brushed off again. Told the house is sold. No explanation for the house being still on the website. Passed onto an even ruder "manager" who put the phone down on me. Is this really the way to treat people who want to view houses or ask for details? Disgusted at Chiltern and will make it well know....
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What agent could do to change your mind?
They should have listened properply. Could have aplogised for errors on the website. They definitely should have called back promptly. A manager should NOT have taken the phone, rudely answered and then hung up! Never.
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May 14,2013
Minithumbup
By:
May 14,2013
1 people found
this helpful
Ayyaz and his team were professional and friendly throughout the marketing and sales process and I would warmly recommend them to any prospective seller in the Croydon area. I wish them every success in the future....
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Jun 28,2012
Minithumbdown
By:
Jun 28,2012
8 people found
this helpful
Ok, so where to start - I am a very experienced landlord and these guys are extremely unprofessional and do not keep their word. They are quick to throw problems your way (even when they are meant to managing the property!) - the only positive aspect is that they use to have good rates, up until now. I have experienced dealing with this estate agent for a long time (on and off) and when their manager is unresponsive and has very broad "sloping" shoulders it gives you a good idea of wha...
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Oct 14,2011
Minithumbdown
By:
Oct 14,2011
7 people found
this helpful
Hi Reading the reviews above was very informative and inlightning as well. The truth is the first three potential posing landlords are family members of mr. James Chiltern so the positive feed back is well understandable as some o them don't even own properties. This is a cheap and intencilly disappointing mode of publicity. The staff at James Chiltern is constantly changing hense the staff can't develop a basic understanding of long term client relationship. Over all I would have to say they a...
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Oct 12,2011
Minithumbup
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Oct 12,2011
0 people found
this helpful
The staff at James Chiltern are friendly, courteous, prompt and efficient...a pleasure to work with...
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Oct 12,2011
Minithumbup
By:
Oct 12,2011
0 people found
this helpful
James Chiltern is an excellent firm to deal with, they are very professional, personable and have been letting my properties for a number of years. Recently I signed up for their Management Services and they are by far the best agent I have dealt with. I will highly recommend them for sales, lettings and management....
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Oct 11,2011
Minithumbup
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Oct 11,2011
0 people found
this helpful
I spent a lot of time looking for a property to rent in Croydon. James Chiltern were extremely helpful in finding exactly what I wanted. They listened to my needs and found the ideal property. Relaxed but profesional, the process of renting and moving in was as smooth a sit could have been. Now moving out of the area, due to job relocation, had there been a James Chiltern in the area I am moving too, I would have used them again....
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Oct 07,2011
Minithumbup
By:
Oct 07,2011
0 people found
this helpful
The person I dealt with called was Ayyaz, I think he is very professional in dealing with customers requirements. I turned down so many properties but he was always happy to show me more places and as a result I found my perfect place. I would highly recommend this company. I would like to thank everyone at James Chiltern....
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Jun 29,2011
Minithumbdown
By:
Jun 29,2011
7 people found
this helpful
This is the worst letting agent i have used in over 10 years of private renting.They need to improve in many ways.Ensuring the properties they let are properly clean,safe and habitable and keeping their agreements are just two examples.If they raised their standards,the staffs polite manner would come across as more genuine.I hope this review is constructive to both agent and prospective clients....
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By: Joey
Jan 20, 2012
View all comments (2)
Please may i assure everyone who reads my review that it is not a work of fiction neither am i a property agent.James Chiltern were very well aware of the complaints i made both about the property and how i was treated as one of their tenants......
Jun 02,2011
Minithumbup
By:
Jun 02,2011
0 people found
this helpful
James Chiltern is an excellent residential lettings agent in and around Croydon. We have been staying in one of their managed properties since 2007 and to date we have had no issues at the property. Their properties are well maintained and managed. The contractors that work for them provide professional services for small job works. I recommend this agent to all landlords who wish to let their properties and all tenants who wish to seek good, safe and habitable properties....
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Addiscombe
282 Lower Addiscombe Road, Addiscombe CR0 6RE
(1)
Office 1
182 London Road, Surrey CR0 2TE
(13)

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