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Jacob Fox

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Jul 16,2017
Minithumbdown
By: 'AnotherVictim'
Jul 16,2017
0 people found
this helpful
AVOID AT ALL COSTS-THEY ARE CROOKS. Stole my £1600 deposit pretending they didn't have it, forged a tenancy agreement which stated an 18 month tenancy-not the 12 months I signed for, and to top it off stole my debit card and spent £1250 on suits. These vermin ...
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Comment on agent fees
Obviously extortionate-£500
Was this helpful? Yes
Apr 21,2017
Minithumbdown
By: 'Daisy'
Apr 21,2017
1 people found
this helpful
Pure con artists. Once they took the deposit and we moved in we never heard from them again, despite numerous emails and trying to call. Their office does not exist ! Their Companies House records show they wound up the company then recreated in a new ...
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By: Another Victim
Jun 08, 2018
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Sonny Sanger and Shaidul Hussain have opened a restaurant Pie Republic at 80 Upton Lane, Forest Gate. This happened early 2016, using money stolen from all of us. 2085528245 is the number of Pie Republic and Sonny let ves at 34 Harold Road, London, E13 0SQ. Happy hunting. He owes me over 10,000 pounds. I think they were running the estate agency even after the business was dissolved in early 2017 ...
Apr 05,2017
Minithumbdown
By: 'Wrong Guy to Cross'
Apr 05,2017
1 people found
this helpful
Simple con artists. Stole deposit. When confronted, they promised to pay.Then disappeared without paying. Big mistake. Companies House shows Jacob Fox Properties is close to winding up. I am on their case, and not just with lawyers!...
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Was this helpful? Yes
Nov 12,2016
Minithumbdown
By: 'Avoid this agent'
Nov 12,2016
4 people found
this helpful
ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs* Rent above flat from them last year and moved out on 14 october 2016 and since then they are not answering my calls, have left 10 msg on their answering machine and no one got ...
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Was this helpful? Yes
Oct 10,2016
Minithumbdown
By: 'Joe'
Oct 10,2016
2 people found
this helpful
Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and they refused to refund her after the tenancy and clearance from the Landlord. They have to be called to order...
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Comment on agent fees
Not straight
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By: 'amish patel'
Sep 19,2016
2 people found
this helpful
Uncontactable, with holds deposit, runs a scam bby paying one month at end of month and then doesn't deposit rent for two months and tries to confuse landlord by telling them one end of month rent deposit belongs to two months !!!! SCAM...
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Comment on agent fees
Expensive and not worth the service
Was this helpful? Yes
Sep 07,2016
Minithumbdown
By: 'Andrew'
Sep 07,2016
2 people found
this helpful
This is absolutely the worst agency I have dealt with in my 9 years of renting. They are difficult to get responses from, they don't handle maintenance requests and often times can take months to fix a small problem like a faucet fix, the customer service ...
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Comment on agent fees
Poor
Was this helpful? Yes
Nov 24,2015
Minithumbdown
By: 'Ghadah'
Nov 24,2015
2 people found
this helpful
1- they dont register tenant for Tenancy protection Schema ( agreement more than 12 months) 2- they have poor response to maintenance request and clarification emails, i wait 10 days to fix the water oiler 3- they make overlaps tenancy agreement i've requested to evacuate the flat before ...
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What agent could do to change your mind?
expensive
Attached Files
Comment on agent fees
expensive
Was this helpful? Yes
Nov 24,2015
Minithumbdown
By: 'h.g.a'
Nov 24,2015
3 people found
this helpful
I was shocked by the fact that this agency has this rating , this totally untrue. the company not shown any professionalism on all aspects. 1) they never read the agreement and they copy\paste it for all apartments,the most important they dont know when the ...
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What agent could do to change your mind?
nothing ...
Attached Files
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Oct 03,2015
Minithumbup
By: 'Kerren McMiller'
Oct 03,2015
0 people found
this helpful
We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really ...
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Comment on agent fees
Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.
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Sep 27,2015
Minithumbup
By: 'Shilpa'
Sep 27,2015
0 people found
this helpful
I have dealt with Jacob Fox on numerous occasions to rent my portfolio of properties in Canary Wharf. Their service is absolutely fantastic and next to none. Any queries are dealt with efficiently and I have been informed of the progress at all stages of ...
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Sep 14,2015
Minithumbup
By: 'Sujit'
Sep 14,2015
1 people found
this helpful
I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the team....
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Aug 04,2015
Minithumbdown
By: 'David'
Aug 04,2015
5 people found
this helpful
The agent has refused to return my deposit following a number of phone calls and a letter. I am unable to find them on the Companies House website and my letter to the Canary Wharf office was returned, stating they were not known. Seems to ...
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Jul 21,2015
Minithumbdown
By: 'MB'
Jul 21,2015
5 people found
this helpful
Horrible service and ridiculously high admin fees. Provided no guidance upon check-in including no instructions on finding the utilities closet and activating utilities. Further claimed problems several with receiving late payments that were complete errors by their accounting team. Now holding my deposit for more ...
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Was this helpful? Yes
May 09,2014
Minithumbup
By: 'Elena'
May 09,2014
2 people found
this helpful
First time customer and greatly appreciated the amazingly fast turnaround- great service and so knowledgeable, a very professional staff; I can tell you they really pay attention to exactly what you\'re looking for, they have great properties with great value for the money and ...
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Apr 29,2014
Minithumbup
By: 'David Derby'
Apr 29,2014
0 people found
this helpful
Property was let and is managed by Jacob fox, proffesional and pleasant experience, good referenced city tenants, competitive fees, hassle free. Pleasure doing business....
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Apr 24,2014
Minithumbup
By: 'Aldgate Seller'
Apr 24,2014
0 people found
this helpful
Good service, good communication, pleased with the sale price and fee! Would use again...
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Was this helpful? Yes
Apr 10,2014
Minithumbup
By: 'praz'
Apr 10,2014
1 people found
this helpful
I recently let my property in Limehouse through Jacob Fox estate agents 10 months ago. Initial thoughts were to give the company an opportunity to let one of my properties. After successfully doing so, 10 months later i have no regrets transferring my portfolio over. Rent is ...
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Was this helpful? Yes
Apr 09,2014
Minithumbup
By: 'Linda Duly'
Apr 09,2014
2 people found
this helpful
Rennie was extremly helpful, meeting us and showing us around 2 properties. The flat that my daughter and her friend took was really conveniently situated and just what they were looking for. He was efficient with sorting out the references and helpful when we had a ...
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Apr 06,2014
Minithumbup
By: 'Ann-Marie'
Apr 06,2014
3 people found
this helpful
The guys at Jacob Fox were helping us when we were looking for an apartment to rent. We was let down by other large high street agents last minute leaving us in a very stressful situation. Based on the service we received from the lettings ...
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Was this helpful? Yes
Apr 02,2014
Minithumbup
By: 'Jozsef'
Apr 02,2014
3 people found
this helpful
We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since ...
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Was this helpful? Yes
Mar 21,2014
Minithumbup
By: 'Brian Mander'
Mar 21,2014
5 people found
this helpful
I like many perspective sellers signed up with the "big brand" agents before stumbling upon Jacob Fox on a recommendation. My expectations were therefore fairly low and honestly I expected to sell through one of the big name agents. The reality was that ...
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Was this helpful? Yes
Feb 17,2014
Minithumbup
By: 'Michael'
Feb 17,2014
2 people found
this helpful
The staff are quite friendly. I stayed for 5 months, almost trouble free. Since it was a short-term renting, there were no formal printed contract. Rent has to be paid upfront....
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Was this helpful? Yes
Jan 06,2014
Minithumbup
By: 'Pedro N'
Jan 06,2014
4 people found
this helpful
I\'ve had an excellent experience with Jacob Fox and, more importantly, with the agent Rennie Sanger. Rennie was always kind and very responsive regarding the queries I had - before, during and after the tenancy period. Information given was always clear and precise. Issues ...
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Was this helpful? Yes
By: Jacob Fox Admin
Jan 06, 2014
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Dear Pedro, Thank you for your review. I'm very pleased to hear you were satisfied with the service Rennie and the Jacob Fox team provided you with. I'll be sure to pass on your kind words to Rennie about his individual service too. We wish you a very happy new year and all the best in the future! ...
Dec 20,2013
Minithumbup
By: 'Jowita Chanowska'
Dec 20,2013
2 people found
this helpful
The viewing of the flat was arranged very quickly and without a hassle. Agent was there on time. Ever since we have moved in, the process of paperwork was smooth. Rennie has responded to every issue we have had via email very quickly and dealt ...
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Was this helpful? Yes
By: Jacob Fox Admin
Jan 06, 2014
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Dear Jowita, Thank you for your review. I'm pleased to hear you had a smooth moving in process and we were responsive to issues during your tenancy. We will pass on your kind words about Rennie's service. All the best! Jacob Fox Admin ...
Dec 12,2013
Minithumbup
By: 'Michelle'
Dec 12,2013
2 people found
this helpful
Very professional service. Found a tenant for my flat in one day! Friendly staff and quick response. overall service quality is high....
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By: Rennie
Dec 17, 2013
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Thank you Michelle, it was a pleasure. I know the Odyssey development very well, so although I had not viewed the property myself, I described the apartment and it's facilities to clients I already had registered and they secured the property just 15 minutes after our first meet (at the valuation)! Wishing you a Merry Christmas and a Happy New Year! ...
Dec 10,2013
Minithumbdown
By: 'Sonny Sanger'
Dec 10,2013
1 people found
this helpful
Sonny is the rudest man I have ever spoke to in my life. He has a serious attitude problem and even resulted in swearing at me and calling me all sorts. I would rather go to foxtons than assosiate with this man and that is ...
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What agent could do to change your mind?
DO NOT USE THIS AGENT. COMPLETE RIP OFF MERCHANTS AND SONNY SANGER IS THE MOST DISGUSTING MAN I HAVE EVER MET. THE LANGUAGE HE USES I WOULD NOT USE ON MY WORST ENEMY
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By: Sonny
Dec 11, 2013
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I'm confident that the person writing this review is a competitor, I have never sworn at a client before, the fact that the person that is supposed to have to written the review is also 'Sonny Sanger' rings alarm bells. ...
Dec 06,2013
Minithumbup
By: 'D. Wood'
Dec 06,2013
2 people found
this helpful
The process of taking the tenancy was hassle free which was a big help due to work commitments. A tenancy handover document would have been useful to explain use of appliances and to familiarise with the building....
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By: Jacob Fox Admin
Dec 17, 2013
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Hi D.Wood, I'm glad to hear Rennie was able to provide you a hassle free service. At Jacob Fox we appreciate our clients have busy lifestyles and work commitments, so we pride ourselves in being pro-active and flexible to ensure a smooth moving in process. Most developments will offer a user manual in the apartment and if not we are a phone call away and are more than happy to order a replacement for you. Thanks ...
Nov 29,2013
Minithumbup
By: 'Rennie'
Nov 29,2013
2 people found
this helpful
All the process was well leaded by the agent. His availability was total and always with a pragmatic approach about all possible options. Very flexible considering that I was not in UK at the moment we were discussing all terms. Very helpful even after I ...
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Was this helpful? Yes
By: Rennie
Dec 02, 2013
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I imagine this is Nuno, I think you typed my name as username too. Never mind though. Thank you for your kind words and I hope you enjoy your stay at Ontario Tower. All the best! ...
Nov 12,2013
Minithumbup
By: 'Bren'
Nov 12,2013
6 people found
this helpful
Rennie was very professional and very quick in all form s of correspondence either by phone or email. An appointment to view the property was prompt and hassle free and we were shown the property abd guided through the amenities available. An overall helpful and ...
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Was this helpful? Yes
By: Jacob Fox Admin
Dec 17, 2013
View all comments (1)
Dear Bren, thank you for taking time to leave a review. I'm happy to hear Rennie provided you with a good letting experience and was quick to respond to any queries. I'll be sure to pass on this positive feedback to Rennie. Wishing you all the best, Jacob Fox Team ...



Review statistics

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7 3 18 10 4 0 6 0 1 2

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Complaints Procedure

No procedure available.

Awards won by Jacob Fox

Individual Branch Awards

London, E1W


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Canary Wharf
29th Floor, One Canada Square, London E1W 3HH
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