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    Sonny
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    Andrew Morris
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    Rennie Sanger
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    Michael Aidoo
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    Anis Patel
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    Sonny Sanger
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    Shaidul
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    Anis
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    Rennie
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    Dominic Brookman
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    Sonny Sangar
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Properties for sale
Properties for rent
Nov 12,2016
Minithumbdown
By:
Nov 12,2016
2 people found
this helpful
ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs* Rent above flat from them last year and moved out on 14 october 2016 and since then they are not answering my calls, have left 10 msg on their answering machine and no one got back to me. They are still holding my £3000 deposit. Avoid this agent. I shall take legal action to recover my funds....
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Was this helpful? Yes
Oct 10,2016
Minithumbdown
By:
Oct 10,2016
1 people found
this helpful
Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and they refused to refund her after the tenancy and clearance from the Landlord. They have to be called to order...
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Comment on agent fees
Not straight
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By:
Sep 19,2016
1 people found
this helpful
Uncontactable, with holds deposit, runs a scam bby paying one month at end of month and then doesn't deposit rent for two months and tries to confuse landlord by telling them one end of month rent deposit belongs to two months !!!! SCAM...
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Comment on agent fees
Expensive and not worth the service
Was this helpful? Yes
Sep 07,2016
Minithumbdown
By:
Sep 07,2016
2 people found
this helpful
This is absolutely the worst agency I have dealt with in my 9 years of renting. They are difficult to get responses from, they don't handle maintenance requests and often times can take months to fix a small problem like a faucet fix, the customer service channel is terrible and they will not care about you once you have paid your deposit and moved out of the rental accommodation . My advice to you is to run if you come across this agency...
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Comment on agent fees
Poor
Was this helpful? Yes
Nov 24,2015
Minithumbdown
By:
Nov 24,2015
2 people found
this helpful
1- they dont register tenant for Tenancy protection Schema ( agreement more than 12 months) 2- they have poor response to maintenance request and clarification emails, i wait 10 days to fix the water oiler 3- they make overlaps tenancy agreement i've requested to evacuate the flat before one day from my end agreement because they rent it for another tenant!! 4-they hold my deposits for 18 days after my leave the flat., and they return less amount without offcial letter for justification 5- t...
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What agent could do to change your mind?
expensive
Comment on agent fees
expensive
Was this helpful? Yes
Nov 24,2015
Minithumbdown
By:
Nov 24,2015
3 people found
this helpful
I was shocked by the fact that this agency has this rating , this totally untrue. the company not shown any professionalism on all aspects. 1) they never read the agreement and they copy\paste it for all apartments,the most important they dont know when the agreement is end. and they made me leave the flat early because they secure it for the another tenant 2) also they never register your deposit with schema protection 3) moreover if you had some issue with the facilities, you have to wa...
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What agent could do to change your mind?
nothing ...
Was this helpful? Yes
Oct 03,2015
Minithumbup
By:
Oct 03,2015
0 people found
this helpful
We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really specific date and Dom helped us by chasing solicitors and other agents at all sides of our sale and subsequent purchase to help us meet our deadline for completion. Dominic put up with us constantly phoning and chasing for information on a very re...
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Comment on agent fees
Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.
Was this helpful? Yes
Sep 27,2015
Minithumbup
By:
Sep 27,2015
0 people found
this helpful
I have dealt with Jacob Fox on numerous occasions to rent my portfolio of properties in Canary Wharf. Their service is absolutely fantastic and next to none. Any queries are dealt with efficiently and I have been informed of the progress at all stages of the letting process. Everything has been dealt with smoothly and effectively Highly recommended!...
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Was this helpful? Yes
Sep 14,2015
Minithumbup
By:
Sep 14,2015
1 people found
this helpful
I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the team....
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Was this helpful? Yes
Aug 04,2015
Minithumbdown
By:
Aug 04,2015
5 people found
this helpful
The agent has refused to return my deposit following a number of phone calls and a letter. I am unable to find them on the Companies House website and my letter to the Canary Wharf office was returned, stating they were not known. Seems to be a very suspect company, so I have had to go to court in an attempt to retrieve what they owe me. I would not recommend using them at all....
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Was this helpful? Yes
Jul 21,2015
Minithumbdown
By:
Jul 21,2015
5 people found
this helpful
Horrible service and ridiculously high admin fees. Provided no guidance upon check-in including no instructions on finding the utilities closet and activating utilities. Further claimed problems several with receiving late payments that were complete errors by their accounting team. Now holding my deposit for more than 7 weeks since the end of my lease with no explanation for not returning my funds....
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Was this helpful? Yes
May 09,2014
Minithumbup
By:
May 09,2014
2 people found
this helpful
First time customer and greatly appreciated the amazingly fast turnaround- great service and so knowledgeable, a very professional staff; I can tell you they really pay attention to exactly what you\'re looking for, they have great properties with great value for the money and they are easy to work with, available, and make the whole paperwork process so efficient. We\'ve lived in the States both on the West Coast and in NY, my husband\'s been in real estate for years and these guys are really u...
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Was this helpful? Yes
Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Property was let and is managed by Jacob fox, proffesional and pleasant experience, good referenced city tenants, competitive fees, hassle free. Pleasure doing business....
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Was this helpful? Yes
Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
this helpful
Good service, good communication, pleased with the sale price and fee! Would use again...
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Was this helpful? Yes
Apr 10,2014
Minithumbup
By:
Apr 10,2014
1 people found
this helpful
I recently let my property in Limehouse through Jacob Fox estate agents 10 months ago. Initial thoughts were to give the company an opportunity to let one of my properties. After successfully doing so, 10 months later i have no regrets transferring my portfolio over. Rent is paid on time everytime. Maintenance and issues is like second nature and tenants are polite and professionals. A complete experience at all times. Top marks....
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Was this helpful? Yes
Apr 09,2014
Minithumbup
By:
Apr 09,2014
2 people found
this helpful
Rennie was extremly helpful, meeting us and showing us around 2 properties. The flat that my daughter and her friend took was really conveniently situated and just what they were looking for. He was efficient with sorting out the references and helpful when we had a number of questions to ask. I was most impressed and would recommend them again....
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Was this helpful? Yes
Apr 06,2014
Minithumbup
By:
Apr 06,2014
3 people found
this helpful
The guys at Jacob Fox were helping us when we were looking for an apartment to rent. We was let down by other large high street agents last minute leaving us in a very stressful situation. Based on the service we received from the lettings team, I could not stop myself from taking time out to write this review. I have not yet met any advisors who are so polite, well-presented, honest, helpful and considerate towards my requirements. We were very picky about what we wanted and took time ...
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Was this helpful? Yes
Apr 02,2014
Minithumbup
By:
Apr 02,2014
3 people found
this helpful
We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since moving in, the few minor maintenance issues were sorted extremely quickly and got things sorted straight away. I would happily recommend their service to friends and even for family members!...
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Mar 21,2014
Minithumbup
By:
Mar 21,2014
5 people found
this helpful
I like many perspective sellers signed up with the "big brand" agents before stumbling upon Jacob Fox on a recommendation. My expectations were therefore fairly low and honestly I expected to sell through one of the big name agents. The reality was that Jacob Fox far exceeded my meager expectations and put to shame the so called big boys. After being on the market for several months with a long line of tyre kickers my frustration was growing. Shaidul and his team from Jacob were incre...
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Was this helpful? Yes
Feb 17,2014
Minithumbup
By:
Feb 17,2014
2 people found
this helpful
The staff are quite friendly. I stayed for 5 months, almost trouble free. Since it was a short-term renting, there were no formal printed contract. Rent has to be paid upfront....
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Was this helpful? Yes
Jan 13,2014
Minithumbup
By:
Jan 13,2014
3 people found
this helpful
I\'ve had an excellent experience with Jacob Fox and most importantly with Rennie who helped me in every aspect throughout the tenancy. He was very kind, responsive and competent when answering queries I had. The only reason I\'m leaving the property is because I\'m moving in with someone else. Would defintely recommend the company (Jacob Fox) and in particular Rennie for someone interested in renting a flat with them....
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Was this helpful? Yes
Jan 06,2014
Minithumbup
By:
Jan 06,2014
4 people found
this helpful
I\'ve had an excellent experience with Jacob Fox and, more importantly, with the agent Rennie Sanger. Rennie was always kind and very responsive regarding the queries I had - before, during and after the tenancy period. Information given was always clear and precise. Issues were solved very efficiently. He also showed a great deal of respect when, during my last few weeks of tenancy, viewings for the flat needed to be arranged: he would always ask my availabilities and try to work out the ...
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Was this helpful? Yes
By: Jacob Fox Admin
Jan 06, 2014
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Dear Pedro, Thank you for your review. I'm very pleased to hear you were satisfied with the service Rennie and the Jacob Fox team provided you with. I'll be sure to pass on your kind words to Rennie about his individual service too. We wish you a very happy new year and all the best in the future!....
Dec 20,2013
Minithumbup
By:
Dec 20,2013
2 people found
this helpful
The viewing of the flat was arranged very quickly and without a hassle. Agent was there on time. Ever since we have moved in, the process of paperwork was smooth. Rennie has responded to every issue we have had via email very quickly and dealt with the issue accordingly....
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Was this helpful? Yes
By: Jacob Fox Admin
Jan 06, 2014
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Dear Jowita, Thank you for your review. I'm pleased to hear you had a smooth moving in process and we were responsive to issues during your tenancy. We will pass on your kind words about Rennie's service. All the best! Jacob Fox Admin....
Dec 12,2013
Minithumbup
By:
Dec 12,2013
2 people found
this helpful
Very professional service. Found a tenant for my flat in one day! Friendly staff and quick response. overall service quality is high....
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Was this helpful? Yes
By: Rennie
Dec 17, 2013
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Thank you Michelle, it was a pleasure. I know the Odyssey development very well, so although I had not viewed the property myself, I described the apartment and it's facilities to clients I already had registered and they secured the property just 15 minutes after our first meet (at the valuation)! Wishing you a Merry Christmas and a Happy New Year!....
Dec 10,2013
Minithumbdown
By:
Dec 10,2013
1 people found
this helpful
Sonny is the rudest man I have ever spoke to in my life. He has a serious attitude problem and even resulted in swearing at me and calling me all sorts. I would rather go to foxtons than assosiate with this man and that is saying something!! Horrible language and disgusting attitute. DO NOT USE THIS FIRM...
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What agent could do to change your mind?
DO NOT USE THIS AGENT. COMPLETE RIP OFF MERCHANTS AND SONNY SANGER IS THE MOST DISGUSTING MAN I HAVE EVER MET. THE LANGUAGE HE USES I WOULD NOT USE ON MY WORST ENEMY
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By: Sonny
Dec 11, 2013
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I'm confident that the person writing this review is a competitor, I have never sworn at a client before, the fact that the person that is supposed to have to written the review is also 'Sonny Sanger' rings alarm bells.....
Dec 06,2013
Minithumbup
By:
Dec 06,2013
2 people found
this helpful
The process of taking the tenancy was hassle free which was a big help due to work commitments. A tenancy handover document would have been useful to explain use of appliances and to familiarise with the building....
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Was this helpful? Yes
By: Jacob Fox Admin
Dec 17, 2013
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Hi D.Wood, I'm glad to hear Rennie was able to provide you a hassle free service. At Jacob Fox we appreciate our clients have busy lifestyles and work commitments, so we pride ourselves in being pro-active and flexible to ensure a smooth moving in process. Most developments will offer a user manual in the apartment and if not we are a phone call away and are more than happy to order a replacement for you. Thanks....
Nov 29,2013
Minithumbup
By:
Nov 29,2013
2 people found
this helpful
All the process was well leaded by the agent. His availability was total and always with a pragmatic approach about all possible options. Very flexible considering that I was not in UK at the moment we were discussing all terms. Very helpful even after I was installed. Always sought to help resolve issues that appeared....
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Was this helpful? Yes
By: Rennie
Dec 02, 2013
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I imagine this is Nuno, I think you typed my name as username too. Never mind though. Thank you for your kind words and I hope you enjoy your stay at Ontario Tower. All the best!....
Nov 12,2013
Minithumbup
By:
Nov 12,2013
6 people found
this helpful
Rennie was very professional and very quick in all form s of correspondence either by phone or email. An appointment to view the property was prompt and hassle free and we were shown the property abd guided through the amenities available. An overall helpful and positive experience...
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Was this helpful? Yes
By: Jacob Fox Admin
Dec 17, 2013
View all comments (1)
Dear Bren, thank you for taking time to leave a review. I'm happy to hear Rennie provided you with a good letting experience and was quick to respond to any queries. I'll be sure to pass on this positive feedback to Rennie. Wishing you all the best, Jacob Fox Team....
Nov 03,2013
Minithumbup
By:
Nov 03,2013
6 people found
this helpful
I would like to recommend jacob fox agancy to anyone looking for a property. It was a pleasure to deal with them, especially with the agent Rennie Sanger. He was very helpful on every stage of renting the property, responded to my queries very quickly and helped me to solve all my problems. His advices were very accurate and the solutions were flexible enough to meet my requirements....
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Was this helpful? Yes
By: Jacob Fox Admin
Dec 17, 2013
View all comments (1)
Dear Zuzanna, Thank you for taking time to leave a review. Rennie is one of our senior property consultants, therefore it is no surprise he had a pragmatic approach to any issues that may have arisen. It's always great to here positive reviews about our staff, it means we are doing a good job at training and retaining the best to offer an excellent service to our clients. We wish you all the best in your new home. Jacob Fox Team....
Oct 31,2013
Minithumbup
By:
Oct 31,2013
6 people found
this helpful
I used Jacob Fox to sell my property in Ability Place, E14. The sale was completed in 6 weeks to a cash buyer at market price. They contacted the solicitors for both parties and kept me informed of the progress. I am happy with the service and happy to recommend to my friends....
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Was this helpful? Yes
By: Jacob Fox Admin
Jan 07, 2014
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Thank you for your review Dmitry. We are glad we could help you achieve the price you wanted and within a time frame you were happy with. All the best!....



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London, E1W 3HH

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Canary Wharf
29th Floor, One Canada Square, London E1W 3HH
(41)
London
5 Queen Anne Terrace, Sovereign Court, London E1W 3HH
(7)

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