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Properties for sale
Properties for rent
Apr 25,2017
Minithumbup
Tom Batchelor
By:
Apr 25,2017
0 people found
this helpful
I really appreciate the effort Tom went to which made our finding of a suitable property and the move as smooth as it could be. If you want an easy property search then Tom's your man....
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Comment on agent fees
Agent's fees are a necessary part of life - not saying I like them though!!
Was this helpful? Yes
Apr 16,2017
Minithumbup
Becky Upshon
Oscar Harris
By:
Apr 16,2017
0 people found
this helpful
Both Becky & Oscar were great during our search & then move in through Jacksons. They kept us updated throughout the process & always came back to any of our questions quickly. We love the flat & are so grateful for all of their help....
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Apr 13,2017
Minithumbdown
David Martin
By:
Apr 13,2017
0 people found
this helpful
The most unpleasant agents I have ever dealt with. D* is a bully who tries to get his way by bullying people and making them feel stupid and insignificant. The way he speaks to people is frankly shocking. It's a shame you can't put zero stars here...
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Was this helpful? Yes
By: Marilyn
Apr 13, 2017
View all comments (1)
Dear Jenny, I am concerned to read your review and keen to discuss this with you. If you could please contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Apr 10,2017
Minithumbup
Rebecca Upshon
By:
Apr 10,2017
0 people found
this helpful
Guillaume and I have had a great experience with Jackson Estate Agents throughout our move process! Becky was super supportive all along the way, she made herself available and was super flexible even at short notice, which we appreciated a lot. She understood our need quickly and helped us find our new home shorter than we anticipated ! We particularly appreciated her honesty and transparent feedback at offer stage which we know has made the difference to secure our home. We also want to thank ...
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Was this helpful? Yes
Apr 10,2017
Minithumbup
Rebecca Upshon
Oscar Harris
By:
Apr 10,2017
0 people found
this helpful
Great service, great team. Both agents really friendly and the move went ahead without a hitch. Shame they're not managing the property too so won't be seeing these guys around too much in the future. Keep up the good work!...
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Comment on agent fees
Middle of the pack for London
Was this helpful? Yes
Apr 10,2017
Minithumbup
Oscar Harris
By:
Apr 10,2017
0 people found
this helpful
I found a flat (which was on with dual agent) on Right Move and asked to view. Throughout the whole process, I dealt with the same agent, which made a real difference as there was continuity so he immediately was able to answer my questions & follow-ups. Oscar was very professional and friendly throughout and seemed genuinely interested in helping me to secure the flat. He was very speedy in dealing with my queries and liaising with the landlord, and helped to find out information when he d...
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Comment on agent fees
Reasonable - check out & securing fee only
Was this helpful? Yes
Apr 01,2017
Minithumbup
Becky Upshon
By:
Apr 01,2017
0 people found
this helpful
Becky was brilliant! Made time to hear what I wanted and gave me sound advice reguarding the area. Within 2 days she had organised viewings for me, the second of which was is my new flat! Made what could be a very stressful time very easy! Could have asked for more!...
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Alfie Garvey
By:
Mar 30,2017
0 people found
this helpful
Alfie was attentive and happy to go the extra mile for us, happy to give viewings at obscure times of day. He got us exactly what we needed from our landlord, and we're now enjoying our lovely new home!...
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Was this helpful? Yes
Mar 29,2017
Minithumbup
Rebecca Upshon
By:
Mar 29,2017
0 people found
this helpful
Becky was very helpful and atentive, she made the whole process extremely smooth and simple. She was always very easy to contact and quick to respond. I would highly recommend her as an agent....
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Comment on agent fees
They were comparable to other agents.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Abbe Lord
Becky Upshon
By:
Mar 27,2017
0 people found
this helpful
We were extremely impressed by the professional, very kind and personable handling of our application. It really made the normally stressful process of flat hunting a pleasure. We would not hesitate to recommend Jacksons of Balham....
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Comment on agent fees
Very fair
Was this helpful? Yes
Mar 27,2017
Minithumbup
Rebecca Upshon
By:
Mar 27,2017
0 people found
this helpful
Becky was friendly, helpful, and approachable and made the process of renting a property through Jacksons much easier. My partner and I were relocating to London from Bristol, and she provided great advice about the area as well as the properties available. Although we viewed 12 properties in total, we ended up taking the one Becky recommended. I'd rate her very highly to all those looking to rent a property....
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Was this helpful? Yes
Mar 27,2017
Minithumbdown
Nick and Sam Highnell
Nick Unknown
By:
Mar 27,2017
0 people found
this helpful
I would like to also mention Karina, who does work there but the system does not recognize. Jackons have made our lives as tenants a misery in the past year. We have waited and waited for them to respond to basic issues with the property which have been left to get worse due to a lack of response or care. Jacksons not only don't care about their tenants, but they send viewings to your property without fair notice on many occasions, and lie about having called you to warn you about it. Their comp...
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Comment on agent fees
Expensive, absolutely not in line with level of service
Was this helpful? Yes
By: Marilyn
Mar 27, 2017
View all comments (1)
Dear Lauren, I am very concerned to read your review and keen to discuss this with you. If you could please contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Mar 27,2017
Minithumbup
Rebecca Upshon
By:
Mar 27,2017
0 people found
this helpful
Becky is very thorough, friendly and is a very good communicator. I am happy that I left the management of the property in good hands....
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Paul Rooney
Natalia Rich
By:
Mar 24,2017
0 people found
this helpful
I am very impressed with Jacksons Estate agents. Jacksons have been very professional, insightful, prompt and responsive. They listened very well and they found a beautiful house which is perfectly suited for us;...
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Mar 24,2017
Minithumbup
Kelly Everar
By:
Mar 24,2017
0 people found
this helpful
Very good and efficient, always on time, Very fast to reply to my request I highly recommend her. She got me the best deal. She was also helpful in renewing my contract....
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Mar 24,2017
Minithumbup
Kelly Everar
By:
Mar 24,2017
0 people found
this helpful
Jacksons found us a tenant before my flat was even listed on their website, they had someone ready and waiting and looking in my area. As such I had a full rent offer from them within a week and as tenants they couldn't have been any less trouble...very pleased....
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Comment on agent fees
Competitive
Was this helpful? Yes
Mar 23,2017
Minithumbup
Natalia Rich
By:
Mar 23,2017
0 people found
this helpful
Quick and speedy process. We loved the first house Jackson's showed us and the process since has been great....
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Comment on agent fees
Expensive - but not as bad as other agents!
Was this helpful? Yes
Mar 23,2017
Minithumbup
Natalia Rich
By:
Mar 23,2017
0 people found
this helpful
Natalia has been nothing but friendly, professional and responsive from our first conversation. She has made what can sometimes be an arduous process, an easy one!...
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Mar 23,2017
Minithumbup
Abbe Lord
Amber Leach
By:
Mar 23,2017
0 people found
this helpful
Abbe was great from the word go. She was always on time, friendly but professional, and managed to rent out our property within a day! After that, the process was very smooth from the tenants being found until when they moved in. What I especially liked was the flexibility in that I could do as little or as much as I wanted in the whole process. Well done Jacksons for successfully managing the process from beginning to end. Would definitely use them again....
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Comment on agent fees
Fees were reasonable for the service provided. Whilst they were not the cheapest, I did feel that they provided value for money. Amber was extremely efficient with the paperwork side of things and was great at chasing both parties in a professional way.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Abbe Lord
By:
Mar 23,2017
0 people found
this helpful
Abbe's communication was fantastic. She is very easy to get hold of and could always get a property viewing fixed up as soon as possible. Abbe made us feel like we were her most important clients with how much effort she put in trying to find us a new place to live. Highly recommend using Abbe if you want the personal shopper experience....
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 23,2017
Minithumbup
Jack Parsons
By:
Mar 23,2017
0 people found
this helpful
Jack was incredibly helpful in our property search. He got back to us quickly and with all the answers to our questions. He made everything very easy and stress free...
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Carlene Phillips
By:
Mar 22,2017
0 people found
this helpful
Jacksons stood out from their competitors from the start. They were the most efficient at getting back to us with clear and prompt responses, and have made the whole process very easy....
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Comment on agent fees
Fair fees, clear structure
Was this helpful? Yes
Mar 22,2017
Minithumbup
Abbe Lord
By:
Mar 22,2017
0 people found
this helpful
amazing service. Professional and punctual at every appointment. Have dealt with a large number of agents over several months and can't recommend Abbe enough. Managed to find us a property that matched all our requirements. Abbe then worked extremely hard to get us into the property in an amazing short period of time. Thank you for all your help Adam...
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Comment on agent fees
Fees are standard
Was this helpful? Yes
Mar 22,2017
Minithumbup
Rebecca Upshon
By:
Mar 22,2017
0 people found
this helpful
I would like to express my gratitude for Rebecca's fantastic customer service and support throughout the process of us searching for, selecting and securing a property though Jacksons. I have been renting in London for a number of years and this has by far been the most smooth and pleasant process. Becky is responsive, honest, professional and friendly. I feel lucky to have her as our agent and will be recommending hers and the agency's services to others on the basis of my experience....
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Comment on agent fees
I do feel agency fees overall are somewhat unreasonable. However, comparing to other agency's, those were more reasonable and the service we received in return at a very high level.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Jay Aoun
By:
Mar 22,2017
0 people found
this helpful
Jay is professional, and friendly. He is obviously committed to tenanting the property as quickly as possible and works to achieve this. He communicates well and frequently, and is open and helpful. In our interactions, Jay went over-and-above to ensure we were comfortable with the property showing us through the house twice via Facetime (we are an international relocation). Jay has that ingredient that is fundamental to any transaction or business relationship - we trusted him....
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Comment on agent fees
Did not compare.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Rebecca Upshon
By:
Mar 22,2017
0 people found
this helpful
I dealt with Rebecca Upshon a couple of months back as she was assisting us with our property search. I found her to be very professional and she took on board our feedback when viewing each property. Although we eventually decided to proceed with a different property and agency, I would highly recommend her for the service that she provided....
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Comment on agent fees
Average
Was this helpful? Yes
Mar 22,2017
Minithumbup
Abbe Lord
By:
Mar 22,2017
0 people found
this helpful
This woman is a legend. She is real, she listens, she gets it, she knows people are busy and she will make you feel completely at ease. The life dramas of moving flat felt like an absolute breeze with Abbe. Jacksons as a whole and their management process has I am sure lots to do with it, but it is all about the people and Abbe has been a real star....
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Comment on agent fees
Average - would be good to have an incentive, i.e. pay within a certain time for discount or something to feel like more of a valued customer.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Abbe Lord
Amber Leach
By:
Mar 22,2017
0 people found
this helpful
Both Abbe and Amber have made the process of viewing properties to let and securing the property we wanted incredibly easy and have always been there to answer any queries. Highly recommend....
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Comment on agent fees
£180 to move in is reasonable.
Was this helpful? Yes
Mar 21,2017
Minithumbup
Kelly Everar
Tom Batchelor
By:
Mar 21,2017
0 people found
this helpful
I have found both Kelly and Tom to be extremely helpful and professional in their help and advice in letting out my property. They are very efficient and quick to respond to any issues. The changes of tenants and renewals have been handled very professionally. i have also valued Kelly's recommendations for agents at other Jackson's branches....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 20,2017
Minithumbup
Tom Batchelor
By:
Mar 20,2017
0 people found
this helpful
A friend and I were looking for a flat to rent and approached Jacksons to help us. Tom Batchelor was incredible in helping us to view numerous properties, all within our spec and good quality. He was kind, humorous and patient responding promptly and taking us around on numerous days. Within a week we had found exactly what we were looking for and are so grateful for his help and his efficient service provision. Thank you so much!!...
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Comment on agent fees
Have already recommended. The fees seemed reasonable.
Was this helpful? Yes



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London, SW17 8BD

London, SW12 9AP

London, SW11 5TG

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Battersea
174a Lavender Hill, London SW11 5TG
(8)
Clapham
73 Abbeville Rd, London, London SW4 9JN
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Office 1
115 Balham High Road, London SW12 9AP
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show all branches (9)
Office 2
372-374 Garratt Lane, Earlsfield, London SW18 4ES
(23)
Streatham
1-3 De Montfort Parade, London SW16 1BU
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Tooting
26 Tooting Bec Road, London SW17 8BD
(15)
Wandsworth
507 Old York Road, London SW18 1TF
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Wandsworth Common
22 Bellevue Road, London SW17 7EB
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Wimbledon
53 Wimbledon Hill Road, London SW19 7QW
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