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Website not available Properties for sale
Properties for rent
Nov 09,2017
Minithumbup
Tom Batchelor
By: 'Richard'
Nov 09,2017
0 people found
this helpful
As a Landlord I employed KFH first to market my property, they proved to be slow and ineffective. After 1-2 weeks I employed Jacksons who immediately begun bringing round viewers and offers. Tom Batchelor was professional and results driven from start to finish and eventually brought me near enough asking price. Great service, good results is all any Landlord can ask for and Jacksons provided that....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Sophie Doughty
By: 'YJJU'
Nov 03,2017
0 people found
this helpful
We had a very good work with Sophie. she was extremely helpful for all the way through the process of buying a new flat for us. She knew what the process is exactly and have helped a lot for moving forward to the next step so it was great to work with her especially we were the 1st buyer. I sincerely thanks to her support for the last 3 months until we complete. Thank you!...
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Was this helpful? Yes
Sep 11,2017
Minithumbdown
Karina Jolanta
By: 'P Mills'
Sep 11,2017
3 people found
this helpful
I would strongly recommend avoiding letting from Jacksons. Throughout my tenancy communication on their part was extremely, needing several reminder emails and calls to get any meaningful response on issues. We were left without a dishwasher for several weeks after a Property Manager failed to respond to emails. The same Property Manager then took multiple emails and phone calls to act on a severe structural mold problem, and never responded to our requests for advice on whether the mold had an ...
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Was this helpful? Yes
By: Marilyn
Sep 15, 2017
View all comments (1)
Dear P Mills, I am concerned to read your review and keen to discuss this with you. If you could please contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Sep 01,2017
Minithumbdown
Karina Selway
Hannah Wallace
By: 'Miss H'
Sep 01,2017
2 people found
this helpful
Absolutely appalling and depressing to deal with. Deductions made from rental income with no explanation. Invoices/explanations requested but not provided. Repair work paid for and never carried out. Money demanded upfront for repairs then charged for again on completion and never refunded. Carpet destroyed by their painters then charged me twice for professional carpet cleaners which resulted in no improvement. Bills meant for insurers deducted from my account after insurance company deadline, ...
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Comment on agent fees
Fees would be acceptable if work was actually done. In addition to agent fees I lost over 6 K in payments from insurance company, lost rent and double charging.
Was this helpful? Yes
By: Miss H
Sep 06, 2017
View all comments (2)
Thank you Marilyn I will email you ...
Aug 28,2017
Minithumbdown
By: 'Mark'
Aug 28,2017
2 people found
this helpful
Despite of the great property in Balham, I was very disappointed with Jacksons Estate Agency. Before signing the contract, it was all rushes, granted. However we had an issue with our boiler and we spent 3 weeks in January without hot water nor heating and by then, there was no rush at all. Staff did not bother to help us at all and we had to call the technician, set appointments in our working hours and get it fixed by our own. The landlord/agency never worried for our comfort/welfare....
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Comment on agent fees
High fees for the quality of service.
Was this helpful? Yes
By: Marilyn
Sep 04, 2017
View all comments (1)
Dear Mark, I am concerned to read your review and keen to discuss this with you. If you could please contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Jun 10,2017
Minithumbup
Kelly Everar
Tom Lettings
By: 'A happy landlord'
Jun 10,2017
0 people found
this helpful
Staffs in this branch of Jacksons are very helpful and friendly. They are quick to response back with any queries and resolve any issues that I have raised event though the matter is not related to letting....
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Comment on agent fees
Agent fees very reasonable for services provided
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Sir/Madam, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 03,2017
Minithumbup
Amber Leach
By: 'Freddie'
Jun 03,2017
0 people found
this helpful
I am a current tenant. Amber was great throughout our discussions around changing the name on the lease to allow me to leave the tenancy early. She was responsive, explained the process and various fees, and generally made a situation that was a little complex easy to navigate. My thanks to her....
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Comment on agent fees
Very reasonable for a name change on the lease.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Freddie, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 02,2017
Minithumbup
Amber Leach
By: 'Demelza'
Jun 02,2017
1 people found
this helpful
Very efficient and helpful. Amber answered our queries in a very timely fashion and was always able to provide a solution to whatever issue we had....
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Comment on agent fees
Average. Better than most!
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Demelza, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 24,2017
Minithumbup
Sophie Doughty
By: 'Nickypj'
May 24,2017
0 people found
this helpful
Had great service from Sophie at Jacksons when we were buying our flat. She wasn't pushy like some of the other agents we dealt with. She was proactive during the conveyancing process and understood our concerns when they arose....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Nicky, Thank you very much for your great review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
May 19,2017
Minithumbup
Kelly Everar
Tom Lettings
By: 'Maggie'
May 19,2017
1 people found
this helpful
I use Jacksons wandsworth for all my properties and am very pleased with the service. I have recommended them to other people who are also really pleased with their service. Keith and Maggie kennedy...
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Comment on agent fees
No one likes paying fees. They are too high but they do draw a good clientele.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Maggie, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 18,2017
Minithumbup
Tom Batchelor
By: 'Lloyd'
May 18,2017
1 people found
this helpful
Really helpful and efficient, answered all the questions we had. The fees were less than other places we looked too. Great property really well looked after....
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Comment on agent fees
The fees were less than that of those around and were easy to understand (I hate when it's broken down into a million smaller fees)
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Lloyd, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 08,2017
Minithumbup
Jay Aoun
By: 'Paul'
May 08,2017
1 people found
this helpful
Excellent service provided by Jay, He was very professional and proficient in completing the tenancy. Also very impressed with the service Jackson's provided overall, I would definitely recommend them....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Paul, I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 07,2017
Minithumbup
Jay Aoun
By: 'Krissy and Greg'
May 07,2017
0 people found
this helpful
Jay is a very friendly and honest guy. It shows that he really cares about his clients, nothing is to much trouble for him. We would highly recommend using Jay as your agent....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Krissy and Greg, Thank you very much for your great review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
May 03,2017
Minithumbup
Amber Leach
By: 'BG'
May 03,2017
0 people found
this helpful
Amber helped with a change of tenancy as I was leaving our property, so the tenancy was being replaced mid term with a new tenant. When the changeover process began, Amber was extremely organised and efficient with keeping us updated, getting paperwork signed and completed and the whole process was super swift and easy. I have had previous changeovers with Jackson's using other staff members (in another branch) and it was a lot of hassle so it's refreshing and reassuring to know that Amber is...
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Comment on agent fees
The signing on fees at the beginning of the tenancy were not that bad but I thought the changeover of name fee was quite steep for the work that is required (£480).
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear BG, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 03,2017
Minithumbup
Jay Aoun
By: 'EF'
May 03,2017
0 people found
this helpful
Jay was not only extremely professional, he was also proactive in enabling us to see a flat that had yet to hit the website. He was always courteous and personable in his dealings and more than efficient in his processing of the paperwork. I have no hesitation in highly recommending both Jay and Jacksons,...
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Comment on agent fees
Compared to the rest of the market the fees were reasonable.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear EF, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 03,2017
Minithumbup
Jack Parsons
By: 'Alex B'
May 03,2017
0 people found
this helpful
I have used Jacksone various times in the past to sell and buy property and have always been impressed, this was my first experience with the letting someone department and Jack and the team have been excellent from day one! Not only did they secure us great tenants in a surprisingly quick timeframe the whole process to move in that I thought could be quite annoying and stressful was made super easy and in fact perfect thanks to Jack and his colleagues. Always available to answer questions an...
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Comment on agent fees
Very fair for the service and results.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Alex, I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 02,2017
Minithumbup
Jay Aoun
By: 'Newman'
May 02,2017
0 people found
this helpful
Very good service, very polite and helpful. No fuss. Jay is professional, and friendly. communicates well, responds quickly and thoroughly to queries and concerns. Thank you....
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Comment on agent fees
better than some!
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Newman, Thank you very much for your great review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Apr 25,2017
Minithumbup
Tom Batchelor
By: 'Eoin'
Apr 25,2017
0 people found
this helpful
I really appreciate the effort Tom went to which made our finding of a suitable property and the move as smooth as it could be. If you want an easy property search then Tom's your man....
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Comment on agent fees
Agent's fees are a necessary part of life - not saying I like them though!!
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Eoin, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Apr 16,2017
Minithumbup
Becky Upshon
Oscar Harris
By: 'Emmanuel Road'
Apr 16,2017
0 people found
this helpful
Both Becky & Oscar were great during our search & then move in through Jacksons. They kept us updated throughout the process & always came back to any of our questions quickly. We love the flat & are so grateful for all of their help....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Emmanuel, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Apr 10,2017
Minithumbup
Rebecca Upshon
By: 'Amandine and Guillaume'
Apr 10,2017
0 people found
this helpful
Guillaume and I have had a great experience with Jackson Estate Agents throughout our move process! Becky was super supportive all along the way, she made herself available and was super flexible even at short notice, which we appreciated a lot. She understood our need quickly and helped us find our new home shorter than we anticipated ! We particularly appreciated her honesty and transparent feedback at offer stage which we know has made the difference to secure our home. We also want to thank ...
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Amandine and Guillaume, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Apr 10,2017
Minithumbup
Rebecca Upshon
Oscar Harris
By: 'CM'
Apr 10,2017
0 people found
this helpful
Great service, great team. Both agents really friendly and the move went ahead without a hitch. Shame they're not managing the property too so won't be seeing these guys around too much in the future. Keep up the good work!...
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Comment on agent fees
Middle of the pack for London
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear CM, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Apr 10,2017
Minithumbup
Oscar Harris
By: 'LL'
Apr 10,2017
0 people found
this helpful
I found a flat (which was on with dual agent) on Right Move and asked to view. Throughout the whole process, I dealt with the same agent, which made a real difference as there was continuity so he immediately was able to answer my questions & follow-ups. Oscar was very professional and friendly throughout and seemed genuinely interested in helping me to secure the flat. He was very speedy in dealing with my queries and liaising with the landlord, and helped to find out information when he d...
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Comment on agent fees
Reasonable - check out & securing fee only
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear LL, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Apr 01,2017
Minithumbup
Becky Upshon
By: 'George'
Apr 01,2017
0 people found
this helpful
Becky was brilliant! Made time to hear what I wanted and gave me sound advice reguarding the area. Within 2 days she had organised viewings for me, the second of which was is my new flat! Made what could be a very stressful time very easy! Could have asked for more!...
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear George, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 30,2017
Minithumbup
Alfie Garvey
By: 'Greg'
Mar 30,2017
0 people found
this helpful
Alfie was attentive and happy to go the extra mile for us, happy to give viewings at obscure times of day. He got us exactly what we needed from our landlord, and we're now enjoying our lovely new home!...
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Greg, I am writing to say thank you for your kind comments about the service you received from our Tooting Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 29,2017
Minithumbup
Rebecca Upshon
By: 'Beata'
Mar 29,2017
0 people found
this helpful
Becky was very helpful and atentive, she made the whole process extremely smooth and simple. She was always very easy to contact and quick to respond. I would highly recommend her as an agent....
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Comment on agent fees
They were comparable to other agents.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Beata, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Mar 27,2017
Minithumbup
Abbe Lord
Becky Upshon
By: 'Judea'
Mar 27,2017
0 people found
this helpful
We were extremely impressed by the professional, very kind and personable handling of our application. It really made the normally stressful process of flat hunting a pleasure. We would not hesitate to recommend Jacksons of Balham....
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Comment on agent fees
Very fair
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Judea, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 27,2017
Minithumbup
Rebecca Upshon
By: 'Steve M'
Mar 27,2017
0 people found
this helpful
Becky was friendly, helpful, and approachable and made the process of renting a property through Jacksons much easier. My partner and I were relocating to London from Bristol, and she provided great advice about the area as well as the properties available. Although we viewed 12 properties in total, we ended up taking the one Becky recommended. I'd rate her very highly to all those looking to rent a property....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Steve, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 27,2017
Minithumbdown
Nick and Sam Highnell
Nick Unknown
By: 'Lauren Streatham'
Mar 27,2017
3 people found
this helpful
I would like to also mention Karina, who does work there but the system does not recognize. Jackons have made our lives as tenants a misery in the past year. We have waited and waited for them to respond to basic issues with the property which have been left to get worse due to a lack of response or care. Jacksons not only don't care about their tenants, but they send viewings to your property without fair notice on many occasions, and lie about having called you to warn you about it. Their comp...
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Comment on agent fees
Expensive, absolutely not in line with level of service
Was this helpful? Yes
By: Marilyn
Mar 27, 2017
View all comments (1)
Dear Lauren, I am very concerned to read your review and keen to discuss this with you. If you could please contact me at marilynplews@customerrelationsteam.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Mar 27,2017
Minithumbup
Rebecca Upshon
By: 'Mina'
Mar 27,2017
0 people found
this helpful
Becky is very thorough, friendly and is a very good communicator. I am happy that I left the management of the property in good hands....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Mina, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 24,2017
Minithumbup
Paul Rooney
Natalia Rich
By: 'Nicholas'
Mar 24,2017
0 people found
this helpful
I am very impressed with Jacksons Estate agents. Jacksons have been very professional, insightful, prompt and responsive. They listened very well and they found a beautiful house which is perfectly suited for us;...
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Nicholas, Thank you very much for your great review regarding our Tooting Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...



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Battersea
174a Lavender Hill, London SW11 5TG
(8)
Clapham
73 Abbeville Rd, London, London SW4 9JN
(1)
Office 1
115 Balham High Road, London SW12 9AP
(82)
show all branches (9)
Office 2
372-374 Garratt Lane, Earlsfield, London SW18 4ES
(31)
Streatham
1-3 De Montfort Parade, London SW16 1BU
(12)
Tooting
26 Tooting Bec Road, London SW17 8BD
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Wandsworth
507 Old York Road, London SW18 1TF
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22 Bellevue Road, London SW17 7EB
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53 Wimbledon Hill Road, London SW19 7QW
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