Jackson-Stops

3.75/5 rating 51 reviews
  • 74% valuation accuracy
  • 67% recommend
  • 87% fee satisfaction
  • Staff picture
    Mark
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    Tim
  • Staff picture
    Stuart
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    Andrew
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    William
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    Sarah
  • Staff picture
    Hannah
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    Jo
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    Mark
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    Becky
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    Louise
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    Nigel
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    lesley
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    Tom
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    Helen
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    Isabelle
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    Lyn
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    Tim
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    Chris
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    Jill
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    Tracy
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    Tierney
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Jackson-Stops & Staff are national estate agents with local knowledge.
Jackson-Stops

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“Top Agent...”

Nov 09,2018
Minithumbup
Staff profile picture
Andrew
By: 'John Martin'
Nov 09,2018
0 people found
this helpful
We received a thoroughly professional service from Andrew at Jackson-Stops. He made sure our house purchase kept moving forwards, and even though we experienced a few unforeseen issues to overcome, made sure communication between us and the seller was kept up-to-date....
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“Alice Russell Professional Time Waster...”

Nov 08,2018
Minithumbdown
By: 'Jody'
Nov 08,2018
0 people found
this helpful
Avoid*. This is the worst experience I have ever received from any estate agent. A complete waste of time, utterly awful, do not trust this office. Assistant lettings manager, *didn't even be bother to attend the viewing even though we had an 8 hour round ...
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“2018...”

Nov 08,2018
Minithumbup
Staff profile picture
Stuart
Staff profile picture
Tim
By: 'Mel Kirkby'
Nov 08,2018
0 people found
this helpful
Professional, experienced assessment of property for sale. Excellent communication skills both with customer and seller. Incredible patience and politeness with all parties in what became a protracted yet eventually successful sale....
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Comment on agent fees
Very fair
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“Absolutely wonderful!...”

Nov 08,2018
Minithumbup
Staff profile picture
Tim
By: 'Anna Miles'
Nov 08,2018
0 people found
this helpful
Delightful to meet some one so full of enthusiasm over the house we were selling! Very positive remarks and excellent idears on marketing techniques and valuation. House sold in a matter of weeks. Thank you for making everything so easy!...
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Comment on agent fees
Well worth every penny spent.
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“Only place to go in Chichester...”

Nov 06,2018
Minithumbup
Staff profile picture
Andrew
By: 'Bob leatherdale'
Nov 06,2018
1 people found
this helpful
I have used them twice in the last year having made the terrible mistake of trying Purplebricks in Chichester Andrew got the marketing back on track immediately and found a buyer ,steering me through the negotiation process to a successful end. Second property was even ...
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Comment on agent fees
Good service fees fair and fully earned
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“Highly recommend...”

Nov 06,2018
Minithumbup
Staff profile picture
Hannah
Staff profile picture
Jo
By: 'Alison'
Nov 06,2018
0 people found
this helpful
Andrew at Jackson Stops has an amazing team. You get such a personal touch and Hannah and Jo are very well organised. You feel you can ask them anything and always get a response back straight away.They are so helpful and work together so ...
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Comment on agent fees
Slightly lower fees than other estate agents in same area
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“Move from Chichester to Dorset...”

Oct 12,2018
Minithumbup
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William
By: 'Runcton to Dorset'
Oct 12,2018
0 people found
this helpful
William and his team were very supportive during what for most people is a stressful time.He was always available to sort out any problems,and gave the best advice,including a realistic valuation at the outset to achieve a sale in the shortest possible ...
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Comment on agent fees
Very competitive
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“House Sold...”

Oct 11,2018
Minithumbup
Staff profile picture
Tim
Staff profile picture
Stuart
By: 'My name IS Smith'
Oct 11,2018
0 people found
this helpful
Stayed in touch through out the sale of my home , gave good straight forward advice when requested, If I had done business to the first estate Agent I spoke to I would of been 50k worse off, glad I went to Arundel, Was recommended by ...
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Comment on agent fees
I think they earned their money
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“Great service...”

Oct 10,2018
Minithumbup
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Stuart
By: 'amanda'
Oct 10,2018
0 people found
this helpful
Stuart at Jackson Stopps provided an excellent service throughout the purchase. He was very good at appeasing the situation, chasing when necessary and provided support throughout....
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“An absolute pleasure to deal with...”

Oct 09,2018
Minithumbup
Staff profile picture
Tim
Staff profile picture
Stuart
By: 'Sue & David Barnes'
Oct 09,2018
0 people found
this helpful
Both Tim and Stuart understood what we were looking for and offer incredible local knowledge and honesty at all times. Great ambassadors for the company. We now have a fantastic house at the right price in the right area. Thank you so much...
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“Review...”

Sep 27,2018
Minithumbup
Staff profile picture
Hannah
Staff profile picture
Jo
By: 'Hilary'
Sep 27,2018
0 people found
this helpful
We were helped by Hannah and Jo mostly, throughout the process. They kept us well informed at all times, had a good sense of humour, and negotiated efficiently...
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Comment on agent fees
Competitive
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“Proactive & responsive...”

Sep 26,2018
Minithumbup
Staff profile picture
Mark
Staff profile picture
Hannah
By: 'Private'
Sep 26,2018
0 people found
this helpful
We moved to Jacksons after a disappointing period with another firm who over-valued, failed to get viewings and were not at all responsive. Thank goodness for Jacksons. They reduced to market value, worked to put great marketing materials together and worked really hard to get ...
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Comment on agent fees
Market rate
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“Thatched property...”

Sep 26,2018
Minithumbup
Staff profile picture
William
Staff profile picture
Jo
By: 'Happy White'
Sep 26,2018
0 people found
this helpful
Staff member introduced first perspective buyers out of normal working hours and secured the sale. Period working up to exchange hit two small issues which agent smoothed out with perspective buyers. The monitoring of progress along a substantial chain was without fault....
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Comment on agent fees
Full asking price achieved so no complaints.
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“Professional,Competent...”

Sep 25,2018
Minithumbup
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Andrew
By: 'Mo'
Sep 25,2018
0 people found
this helpful
I was very impressed by the Professional way Andrew in Chichester Office helped me with my enquiries , He went out of his way to answer all of my queries/questions , I would definitely use Jackson and Stops again if need arises, and would happily recommend ...
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Comment on agent fees
Normal
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“property transactions...”

Sep 08,2018
Minithumbup
By: 'James and Christine Daniels'
Sep 08,2018
0 people found
this helpful
We wish to thank Jackson Stops and staff and in particular Jane Constanduros for the excellent service that has been provided to us in relation to the sale of our farm. They worked very efficiently, fairly and with the utmost of diligence resulting in a ...
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Comment on agent fees
Their fees are very fair particularly in relation to the exhaustive work that put into it.
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“Brilliant service...”

Sep 06,2018
Minithumbup
Staff profile picture
Stuart
By: 'Laura and Tim Jones'
Sep 06,2018
1 people found
this helpful
Stuart was the person who braved the "Beast from the East' at the beginning of the year and showed us the house that is now our home in Littlehampton. Stuart has been brilliant from the very beginning and when things got very, very bogged ...
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“Superb Service...”

Aug 12,2018
Minithumbup
By: 'Fiona'
Aug 12,2018
0 people found
this helpful
Jackson-Stops ensure that all the staff in the office who dealt with my sale where familiar with my property by arranging a group visit. They progress the sale in a fast and efficient manner. They knew the status of each buyer/seller in the chain ...
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Comment on agent fees
I was very happy with my fees, I got my monies worth.
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“STAY CLEAR OF JACKSON STOPS AND STAFF!!!!...”

Jul 02,2018
Minithumbdown
By: 'Abhishek Sachdeva'
Jul 02,2018
1 people found
this helpful
wish had the option to give a minus rating. Vacated the property and completed all contractual obligations however still waiting for the security deposit to be released after almost a month. Staff is passing this on to landlord with no initiative to resolve the situation. ...
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“Satisfied Customer...”

Apr 29,2018
Minithumbup
By: 'Tricia & Charles'
Apr 29,2018
0 people found
this helpful
We used JS to rent 2 properties, the staff were all very efficient and friendly. In particular Helen Kessling was the loveliest property manager we have ever met, always smiling and always helpful even when being bowled over by our bulldog Murray. When we left our ...
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Comment on agent fees
Good
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“Pleased with the service I received...”

Apr 13,2018
Minithumbup
By: 'Charlotte'
Apr 13,2018
0 people found
this helpful
The move to my new property was quick and smooth thanks to the efforts of the staff at Jackon-Stops. I am very pleased with my new property and the service....
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Comment on agent fees
Average
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By: Isabelle Greaves
Apr 13, 2018
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Thank you for your review Charlotte, so pleased you've settled in; we look forward to continued contact with you as we'll be managing your property for the duration of your tenancy. ...

“Calm helpful service...”

Apr 10,2018
Minithumbup
By: 'Julia Sherat'
Apr 10,2018
0 people found
this helpful
We found ourselves in a difficult predicament having to find an appropriate rental home for our family at short notice. Isabelle was proactive, calm, helpful and very efficient. With her support, we were able to find the right property and make a smooth transition. A ...
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Comment on agent fees
Good
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By: Isabelle Greaves
Apr 12, 2018
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It was a pleasure working with you Julia and I very much appreciate you taking the time to write a review to share your positive experience. ...
Feb 10,2018
Minithumbdown
By: 'Stevenson'
Feb 10,2018
3 people found
this helpful
We viewed a lovely barn conversation and instantly offered full asking price only to be told 3 days later we couldn't offer because it required being on the market 14 days, later that day we were informed the property had been removed from the market due ...
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Comment on agent fees
N/A
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Jan 02,2018
Minithumbup
By: 'Christine Rees'
Jan 02,2018
1 people found
this helpful
Many thanks to Tierney for making my recent move into a rented flat in Weybridge as easy as possible. She was very helpful and approachable throughout the process, and she guided me through with good humour....
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Dec 11,2017
Minithumbdown
By: 'Tasha'
Dec 11,2017
1 people found
this helpful
If I could I would give Jackson Stops and Staff zero stars. Nearly, 2 years on I'm still trying to rectify deposit and bills issues surrounding the property I rented in April 2015. We ended the tenancy early due to the property having mould issues. This ...
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By: Caroline Ormonde
Dec 13, 2017
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Dear Mrs Vernon We are very sorry that you continue to experience such difficulty in agreeing the return of your deposit with your landlord and that the situation remains unresolved. As you know, our ongoing advice has been to discuss the matter directly with the TDS; they are holding your deposit as an independent body and we, as agents, have no authority to deal with the release once it is in their hands; it is only a Court Order, or an agreement between you and your landlord reached via the ...
Oct 09,2017
Minithumbup
By: 'Susan Murfet'
Oct 09,2017
0 people found
this helpful
All the ladies at the Canterbury office went that extra mile to sell my house. Even though it was very challenging. They were professional, courteous and so very friendly. If I move again I would not hesitate to use them and would absolutely recommend them ...
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Comment on agent fees
The fees were very competitive .
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Sep 25,2017
Minithumbup
By: 'Jo'
Sep 25,2017
0 people found
this helpful
Tom helped me to find a flat to rent in September 2017. He and the other branch members I dealt with were efficient, responsive, realistic and speedy. I've had varying experiences with agents over the years, and am relieved to say this was considerably superior. Would ...
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Comment on agent fees
Ok
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May 09,2017
Minithumbup
By: 'Sean Peche'
May 09,2017
0 people found
this helpful
Jackson-Stops & Staff were the letting agents for the property we rented for 6 years and they were outstanding. They inspected the property regularly, were very attentive to any maintenance issues and were extremely professional throughout the period. They were, without doubt, the best managing agent ...
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Comment on agent fees
very reasonable
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Feb 14,2017
Minithumbup
By: 'Belinda'
Feb 14,2017
0 people found
this helpful
Jackson Stops and Staff have been very professional and helpful finding tenants and managing the process of renting out our properties. Edward has fantastic market knowledge and is very helpful....
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Comment on agent fees
Good
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Jan 04,2017
Minithumbup
By: 'Weymum1982'
Jan 04,2017
0 people found
this helpful
I sold my home through Jackson Stops & Staff and received an excellent service. It was a particularly difficult transaction which was handled with absolute professionalism. If you are considering a house move, I would certainly recommend contacting them!...
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Dec 13,2016
Minithumbdown
By: 'Unhappy customer'
Dec 13,2016
1 people found
this helpful
We rent our flat through Jackson Stops in weybridge and have had an applauling level of service. 2 tenants in year who fail to pay rent, one of whom Jackson Stops knew already had arrears. Very stressful for us with no support from rude, aggressive staff. ...
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Comment on agent fees
We pay money every month but I am struggling to see what for.
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NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 9 8 14 1 9 2 0 5

Fees

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Complaints Procedure

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Last updated at 4:13 PM 20/09/2018 by allAgents

Awards won by Jackson-Stops

Individual Branch Awards

Firm rankings


Overall

Estate agents

Letting agents

View All 43 Branches


Jackson-Stops - Burnham Market, PE31

4 Emmas Court, Burnham Market PE31 8HD
(0)
Jackson-Stops - Bury St Edmunds, IP33

11 Guildhall Street, Bury St Edmunds IP33 1PR
(0)
Jackson-Stops - Ipswich, IP1

15 Tower Street, Ipswich IP1 3BE
(0)
show all branches (43)
Jackson-Stops - Newmarket, CB8

168 High Street, Newmarket CB8 9AJ
(0)
Jackson-Stops - Arundel, BN18
Arundel
28 High Street, Arundel BN18 9AB
(6)
Jackson-Stops - Barnstaple, EX31
Barnstaple
27 Boutport Street, Barnstaple EX31 1RP
(0)
Jackson-Stops - Bridport, DT6
Bridport
59 South Street, Bridport DT6 3NZ
(0)
Jackson-Stops - Burford, OX18
Burford
112 High Street, Burford OX18 4QJ
(0)
Jackson-Stops - Canterbury, CT1
Canterbury
80 Castle Street, Canterbury CT1 2QD
(1)
Jackson-Stops - Chelmsford, CM2
Chelmsford
Springfield Lyons Approach, Chelmsford Business Park, Chelmsford CM2 5LB
(0)
Jackson-Stops - Chichester, PO19
Chichester
37 South Street, Chichester PO19 1EL
(9)
Jackson-Stops - Chipping Camden, GL55
Chipping Camden
Market House, Chipping Camden GL55 6AJ
(0)
Jackson-Stops - Cirencester, GL7
Cirencester
Dyer Lodge, Dyer Street, Cirencester GL7 2PP
(1)
Jackson-Stops - Dorchester, DT1
Dorchester
51 High West Street, Dorchester DT1 1UT
(0)
Jackson-Stops - Exeter, EX1
Exeter
10 Southernhay West, Exeter EX1 1JG
(0)
Jackson-Stops - Goring-on-Thames, RG8
Goring-on-Thames
Halsbury House, High Street, Goring-on-Thames RG8 9AB
(0)
Jackson-Stops - Milton Keynes, MK17
Milton Keynes
1 Market Place, Milton Keynes MK17 9PZ
(0)
Jackson-Stops - Norwich, NR2
Norwich
2 Redwell Street, Norwich NR2 4SN
(1)
Jackson-Stops - Newbury, RG14
Office 1
The Courtyard, 2 London Road, Newbury RG14 1JX
(0)
Jackson-Stops - Northampton, NN1
Office 1
20 Bridge Street, Northampton NN1 1NR
(1)
Jackson-Stops - Alderley Edge, Wilmslow, SK9
Office 1
8 Water Lane, Wilmslow SK9 5AA
(0)
Jackson-Stops - Sevenoaks, TN13
Office 10
52 High Street, Sevenoaks TN13 1JG
(4)
Jackson-Stops - Chelsea, London, SW3
Office 11
59 Cadogan Street, London SW3 2QJ
(0)
Jackson-Stops - Holland Park, London, W11
Office 12
14 Portland Road, London W11 4LA
(2)
Jackson-Stops - Westminster, London, SW1V
Office 13
16 Sussex Street Pimlico, London SW1V 4RW
(0)
Jackson-Stops - Richmond, TW9
Office 14
3 Lichfield TerraceSheen Road, Richmond TW9 1AS
(8)
Jackson-Stops - Teddington, TW11
Office 15
36 High Street, Teddington TW11 8EW
(4)
Jackson-Stops - Winchester, SO23
Office 18
11a Southgate Street, Winchester SO23 9DZ
(0)
Jackson-Stops - Winchester, SO23
Office 2
25 Southgate Street, Winchester SO23 9EB
(0)
Jackson-Stops - Dorking, RH4
Office 4
279 High Street, Dorking RH4 1RL
(0)
Jackson-Stops - Midhurst, GU29
Office 6
Market Square, Midhurst GU29 9NJ
(1)
Jackson-Stops - Littlehampton, BN16
Office 7
29 Churchill Parade Rustington, Littlehampton BN16 2DE
(0)
Jackson-Stops - Mayfair, London, W1J
Office 8
17c Curzon Street, London W1J 5HU
(0)
Jackson-Stops - Cranbrook, TN17
Office 9
37 Stone Street, Cranbrook TN17 3HF
(1)
Jackson-Stops - Oxted, RH8
Oxted
17-19 Station Road West, Oxted RH8 9EE
(0)
Jackson-Stops - Shaftesbury, SP7
Shaftesbury
6 The Commons, Shaftesbury SP7 8JU
(0)
Jackson-Stops - Sherborne, DT9
Sherborne
Church House, Half Moon Street, Sherborne DT9 3LN
(0)
Jackson-Stops - Taunton, TA1
Taunton
8 Hammet Street, Taunton TA1 1RZ
(0)
Jackson-Stops - Truro, TR1
Truro
44 Lemon Street, Truro TR1 2NS
(0)
Jackson-Stops - Tunbridge Wells, TN1
Tunbridge Wells
17 Mount Pleasant Road, Tunbridge Wells TN1 1NT
(0)
Jackson-Stops - Weybridge, KT13
Weybridge
37 Queens Road, Weybridge KT13 9UQ
(7)
Jackson-Stops - Wimbledon London, London, SW19
Wimbledon London
17-21 Church Road, London SW19 5DQ
(0)
Jackson-Stops - York, YO1
York
23 High Petergate, York YO1 7HS
(0)

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