Jackson-Stops & Staff are national estate agents with local knowledge.
Jackson-Stops & Staff

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Properties for Sale
Properties to Rent

“ Satisfied Customer... ”

Apr 29,2018
Minithumbup
By: 'Tricia & Charles'
Apr 29,2018
0 people found
this helpful
We used JS to rent 2 properties, the staff were all very efficient and friendly. In particular Helen Kessling was the loveliest property manager we have ever met, always smiling and always helpful even when being bowled over by our bulldog Murray. When we left our ...
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Comment on agent fees
Good
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“ Pleased with the service I received... ”

Apr 13,2018
Minithumbup
By: 'Charlotte'
Apr 13,2018
0 people found
this helpful
The move to my new property was quick and smooth thanks to the efforts of the staff at Jackon-Stops. I am very pleased with my new property and the service....
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Comment on agent fees
Average
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By: Isabelle Greaves
Apr 13, 2018
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Thank you for your review Charlotte, so pleased you've settled in; we look forward to continued contact with you as we'll be managing your property for the duration of your tenancy. ...

“ Calm helpful service... ”

Apr 10,2018
Minithumbup
By: 'Julia Sherat'
Apr 10,2018
0 people found
this helpful
We found ourselves in a difficult predicament having to find an appropriate rental home for our family at short notice. Isabelle was proactive, calm, helpful and very efficient. With her support, we were able to find the right property and make a smooth transition. A ...
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Comment on agent fees
Good
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By: Isabelle Greaves
Apr 12, 2018
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It was a pleasure working with you Julia and I very much appreciate you taking the time to write a review to share your positive experience. ...
Feb 10,2018
Minithumbdown
By: 'Stevenson'
Feb 10,2018
0 people found
this helpful
We viewed a lovely barn conversation and instantly offered full asking price only to be told 3 days later we couldn't offer because it required being on the market 14 days, later that day we were informed the property had been removed from the market due ...
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Comment on agent fees
N/A
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Jan 02,2018
Minithumbup
By: 'Christine Rees'
Jan 02,2018
1 people found
this helpful
Many thanks to Tierney for making my recent move into a rented flat in Weybridge as easy as possible. She was very helpful and approachable throughout the process, and she guided me through with good humour....
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Dec 11,2017
Minithumbdown
By: 'Tasha'
Dec 11,2017
1 people found
this helpful
If I could I would give Jackson Stops and Staff zero stars. Nearly, 2 years on I'm still trying to rectify deposit and bills issues surrounding the property I rented in April 2015. We ended the tenancy early due to the property having mould issues. This ...
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By: Caroline Ormonde
Dec 13, 2017
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Dear Mrs Vernon We are very sorry that you continue to experience such difficulty in agreeing the return of your deposit with your landlord and that the situation remains unresolved. As you know, our ongoing advice has been to discuss the matter directly with the TDS; they are holding your deposit as an independent body and we, as agents, have no authority to deal with the release once it is in their hands; it is only a Court Order, or an agreement between you and your landlord reached via the ...
Oct 09,2017
Minithumbup
By: 'Susan Murfet'
Oct 09,2017
0 people found
this helpful
All the ladies at the Canterbury office went that extra mile to sell my house. Even though it was very challenging. They were professional, courteous and so very friendly. If I move again I would not hesitate to use them and would absolutely recommend them ...
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Comment on agent fees
The fees were very competitive .
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Sep 25,2017
Minithumbup
By: 'Jo'
Sep 25,2017
0 people found
this helpful
Tom helped me to find a flat to rent in September 2017. He and the other branch members I dealt with were efficient, responsive, realistic and speedy. I've had varying experiences with agents over the years, and am relieved to say this was considerably superior. Would ...
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Comment on agent fees
Ok
Was this helpful? Yes
May 09,2017
Minithumbup
By: 'Sean Peche'
May 09,2017
0 people found
this helpful
Jackson-Stops & Staff were the letting agents for the property we rented for 6 years and they were outstanding. They inspected the property regularly, were very attentive to any maintenance issues and were extremely professional throughout the period. They were, without doubt, the best managing agent ...
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Comment on agent fees
very reasonable
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Feb 14,2017
Minithumbup
By: 'Belinda'
Feb 14,2017
0 people found
this helpful
Jackson Stops and Staff have been very professional and helpful finding tenants and managing the process of renting out our properties. Edward has fantastic market knowledge and is very helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'Weymum1982'
Jan 04,2017
0 people found
this helpful
I sold my home through Jackson Stops & Staff and received an excellent service. It was a particularly difficult transaction which was handled with absolute professionalism. If you are considering a house move, I would certainly recommend contacting them!...
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Dec 13,2016
Minithumbdown
By: 'Unhappy customer'
Dec 13,2016
1 people found
this helpful
We rent our flat through Jackson Stops in weybridge and have had an applauling level of service. 2 tenants in year who fail to pay rent, one of whom Jackson Stops knew already had arrears. Very stressful for us with no support from rude, aggressive staff. ...
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Comment on agent fees
We pay money every month but I am struggling to see what for.
Was this helpful? Yes
Jul 04,2016
Minithumbdown
By: 'U N Happy'
Jul 04,2016
2 people found
this helpful
As soon as our house sale had completed, this agent did not want to know. I guess they had got their money. But the most disturbing thing is that the agent we were dealing with was gossiping about me to the sellers, I can believe ...
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What agent could do to change your mind?
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Attached Files
Comment on agent fees
N/A
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Mar 23,2016
Minithumbdown
By: 'S JAMES'
Mar 23,2016
1 people found
this helpful
It's a constant battle with this agency. We are leasing a home in Surrey. There are so many problems with this house, everything is broken, collapsing, badly maintained or not at all. The property management system is broken. The owner has been screwed over absolutely. ...
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Jul 08,2015
Minithumbup
By: 'Oliver Guminski'
Jul 08,2015
0 people found
this helpful
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely smooth, from finding a great flat, signing the lease and moving in, to vacating and handing it over ...
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Comment on agent fees
Fees were reasonable and to my best knowledge below average.
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Jan 17,2015
Minithumbdown
By: 'KLON'
Jan 17,2015
2 people found
this helpful
Stay away from Jackson Stops in Weybridge. Their customer service skills are simply non-existing. After they sell you a property, if you are having issues, they simply refuse to help. Worst possible experience ever....
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Jan 12,2015
Minithumbdown
By: 'Mr. Smith'
Jan 12,2015
1 people found
this helpful
Have had the worst experience in working with both estate agent and property management side of the business. They have were mislead us about the property, stating that things were "fixed". When we moved in the dishwasher, washing machine, fireplace were all not ...
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Aug 25,2014
Minithumbdown
By: 'SB'
Aug 25,2014
1 people found
this helpful
This agency has the most unhelpful unprofessional staff who are not able to do their job. They were giving us contradictory information and did not return our calls. We were about to make an offer on a rental property and they failed to get back ...
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By: anon
Aug 26, 2014
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Unfortunatley this person has not specified which branch this issue refers to; as such we are unable to answer any queries. ...
Nov 25,2013
Minithumbup
By: 'BDF'
Nov 25,2013
0 people found
this helpful
I own a number of properties and deal with agents fairly regularly so have a reasonable amount of experience in this market place. I\'ve recently used Jackson-Stops in Teddington and have found them to be extremely professional, helpful and effective at letting my property. ...
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Oct 21,2013
Minithumbdown
By: 'The White Cottage'
Oct 21,2013
3 people found
this helpful
We are 6 months into a 12 month contract and have had to ask to be released from the contract such is the poor state of the house. I am aware that the house is old but I rented a 3 bedroomed house and can only use 2, of ...
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Oct 16,2013
Minithumbdown
By: 'azzosster'
Oct 16,2013
4 people found
this helpful
We rented a property through Jackson Stops, Sevenoaks Branch. We were moving back from the US. My husband had a quick view and warned Jackson Stops that the place was not in good order, although he thought the property was a nice one if all ...
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Apr 20,2012
Minithumbup
By: 'Fan'
Apr 20,2012
0 people found
this helpful
After almost a year of dealing with estate agents on a daily basis, I can say with some certainty that Robert and Jackson Stops are the best, if not the only decent estate agent in this area. Robert could not do enough to help - ...
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Nov 28,2011
Minithumbup
By: 'Kapil'
Nov 28,2011
0 people found
this helpful
The agent was excellent. Responsive, personable, and very helpful in overcoming any difficulties. Also showed a great deal of patience in a long drawn out process....
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Sep 29,2011
Minithumbup
By: 'Liam Robinson'
Sep 29,2011
0 people found
this helpful
If you appreciate getting immediate responses to your emails & having your property problems fixed next day then use Jackson-Stop. These are the most professional bunch of people I have dealt with, in this or any other industry. Can't recommend them highly enough....
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Sep 01,2011
Minithumbup
By: 'Rachel'
Sep 01,2011
0 people found
this helpful
The team worked hard; they kept me informed about viewings and the sale process at all stages and their feedback was helpful. They have a sound knowledge of the area and are realistic about achievable prices....
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Aug 31,2011
Minithumbup
By: 'Sam'
Aug 31,2011
0 people found
this helpful
Jackons-Stops were great. They were really up-front about any potentially difficult matters and there were no surprises. They were also really helpful when it came to dealing with petulant solicitors. Thank you....
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Aug 30,2011
Minithumbup
By: 'Mrs H D Lewis'
Aug 30,2011
0 people found
this helpful
We registered with several agents. Jackson-Stops & Staff were the only agents who took careful note of our specific needs regarding location and type of prperty and acted on them. Anissa Cantell (sales negotiator) went out of her way to find suitable properties for us ...
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Jul 05,2011
Minithumbup
By: 'Charles'
Jul 05,2011
0 people found
this helpful
having recently just sold through the Richmond office I thought I would take the time to express my appreciation for the excellent result they got for my wife and I. We had been for sale with another agent locally, namely Featehrstone Leigh, and had the ...
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Mar 01,2011
Minithumbdown
By: 'Nick Stone'
Mar 01,2011
0 people found
this helpful
I sent an email to the Burford office, expressing strong interest in one of their properties and asking for a call to view. I received no call and no acknowledgement of my email. This was despite my being a cash buyer with no property to ...
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By: Jss Chichester
Feb 24, 2012
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I represent the Chichester office. I note your concerns do not involve us here in Chichester, but other offices. Is it possible to remove the Chichester office and resubmit agains your problem offices? ...
Aug 17,2010
Minithumbdown
By: 'tenant-01'
Aug 17,2010
1 people found
this helpful
Very very bad, the rental staff do not care. They are unorganised and seem to play dumb a lot. This may just be the current rentals manager in the Richmond branch. He acted more like a surly teenager. However the other staff seemed more helpful ...
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Review statistics

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2 1 8 6 3 1 5 2 0 5

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4 Emmas Court, Burnham Market PE31 8HD
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11 Guildhall Street, Bury St. Edmunds IP33 1PR
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15 Tower Street, Ipswich IP1 3BE
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168 High Street, Newmarket CB8 9AJ
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Arundel
28 High Street, Arundel BN18 9AB
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Barnstaple
27 Boutport Street, Barnstaple EX31 1RP
(0)
Bridport
59 South Street, Bridport DT6 3NZ
(0)
Burford
112 High Street, Burford OX18 4QJ
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Canterbury
80 Castle Street, Canterbury CT1 2QD
(1)
Chelmsford
Springfield Lyons Approach, Chelmsford Business Park, Chelmsford CM2 5LB
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Chipping Camden
Market House, Chipping Camden GL55 6AJ
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Cirencester
Dyer Lodge, Dyer Street, Cirencester GL7 2PP
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Dorchester
51 High West Street, Dorchester DT1 1UT
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Exeter
10 Southernhay West, Exeter EX1 1JG
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Goring-on-Thames
Halsbury House, High Street, Goring-on-Thames RG8 9AB
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Milton Keynes
1 Market Place, Milton Keynes MK17 9PZ
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Norwich
2 Redwell Street, Norwich NR2 4SN
(1)
Office 1
The Courtyard, 2 London Road, Newbury RG14 1JX
(0)
Office 1
20 Bridge Street, Northampton NN1 1NR
(1)
Office 1
8 Water Lane, Wilmslow SK9 5AA
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Office 10
52 High Street, Sevenoaks TN13 1JG
(4)
Office 11
59 Cadogan Street, London SW3 2QJ
(0)
Office 12
14 Portland Road, London W11 4LA
(1)
Office 13
16 Sussex Street Pimlico, London SW1V 4RW
(0)
Office 14
3 Lichfield TerraceSheen Road, Richmond TW9 1AS
(8)
Office 15
36 High Street, Teddington TW11 8EW
(4)
Office 18
11a Southgate Street, Winchester SO23 9DZ
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Office 2
25 Southgate Street, Winchester SO23 9EB
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Office 4
279 High Street, Dorking RH4 1RL
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Office 5
37 South Street, Chichester PO19 1EL
(2)
Office 6
Market Square, Midhurst GU29 9NJ
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Office 7
29 Churchill Parade Rustington, Littlehampton BN16 2DE
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Office 8
17c Curzon Street, London W1J 5HU
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Office 9
37 Stone Street, Cranbrook TN17 3HF
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Oxted
17-19 Station Road West, Oxted RH8 9EE
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Shaftesbury
6 The Commons, Shaftesbury SP7 8JU
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Sherborne
Church House, Half Moon Street, Sherborne DT9 3LN
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Taunton
8 Hammet Street, Taunton TA1 1RZ
(0)
Truro
44 Lemon Street, Truro TR1 2NS
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Tunbridge Wells
17 Mount Pleasant Road, Tunbridge Wells TN1 1NT
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Weybridge
37 Queens Road, Weybridge KT13 9UQ
(6)
Wimbledon London
17-21 Church Road, London SW19 5DQ
(0)
York
23 High Petergate, York YO1 7HS
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