I wish to thank Helen and her lettings team at Jackson Noon for all their hard work in letting our property. A special thanks must go to Gill for her patience and perseverance. Helen and her team have experience, knowledge and a range of contacts to quickly resolve any problem and I have no hesitation in recommending them.... read full review
I approached them about viewing a property they have been marketing only to be continually rebuffed for the last 4-6 weeks and told that it is not available to view (this is my first interaction with them, my house is sold and agreement in principle on a mortgage in excess of the guide price so I'd hope to be taken seriously). They have now admitted that an offer has been accepted from someone else (despite the property being unable to be viewed?!) and will not entertain me seeing the property. ... read full review
I approached jackson noon with a view to selling my house they valued and it went up quickly in this time first interested buyers were taken around with ritu who had been with the company a year but told me that he had not long started and was a little nervous with the viewing which obviously didnt bode well with me, as a result of this I said I would do the viewing myself whilst he stood in the hallway as a result of this the client came back again iin the evening with her husband and offered t... read full review
Helen agreed to meet later the same Saturday to be considered for instructions to let. I found her punctual, responsive, knowledgeable & helpful. Have now used twice to let my properties & would use again. The back-up team seem equally switched-on!... read full review
Glynn Parsons from the outset was unhelpful, provided the minimum information despite repeated attempts at gaining information on a block that was due to undergo replacement of windows and roof. No costs/projections were provided although he did allow me access with my builder to work out costs to internally refit. Instead of turning up he sent his even more clueless colleague Ritu who was sneary and proceeded to barrage my builder on how much it would cost to do the flat up to HIS specs (this w... read full review
What agent could do to change your mind?
Glynn Parsons could have been more responsive and honest. Three days without a response waiting for me to call him back is disgraceful.
We had a terrible service from the agent.
Had an offer accepted on a house which was actually owned by one of their staff members.
At first we were told that she has found a house and put an offer in but after a month of calling every week found out that wasn't happening. I decided to wait for the agent to get back to me but after 3 months of not hearing ANYTHING from the agent I decided to call them. I then put pressure for answers and Glynn informed me that she's not really looking for a p... read full review
Branch: Epsom, 252 Chessington Road
Services: Sales (as a Buyer)
Sold price: £220000 Would you recommend?: No
Branch: Epsom, 252 Chessington Road
Sales (as a Buyer)
Sold price: £220000 Postcode: KT19
9people found this helpful
The service we received from Jackson Noon was just awful, amateur at the best. The staff were very unprofessional and the manager of the branch was highly incompetent. We were told lies and mistruths throughout our purchase. Having been advised to move out of our rented property by Jackson Noon - as based on their "apparent" vast experience the sale would easily be complete within a 6 week window -we were then left having to live in a hotel for 2 months whilst we waited for the sale to... read full review