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Properties for sale
Properties for rent
Feb 16,2017
Minithumbdown
By:
Feb 16,2017
0 people found
this helpful
I was devastated by the actions of Jackson Grundy who helped collapse the sale of a house i wanted to buy. It has left me reeling and I hope never to receive customer service like that again....
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Was this helpful? Yes
By: Nick Rees
Feb 24, 2017
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As this is an anonymous review it is very difficult to comment on your specific case. As you can see from the majority of our reviews, and those on other review sites, our service is generally highly rated. It would certainly not be in our interest to 'help collapse' a sale. I can only imagine that there has been some misunderstanding somewhere. Regardless, we are sorry that you have had an unsatisfactory experience. Best regards - Jackson Grundy. ...
Dec 09,2016
Minithumbup
Sam Shardlow
Becky
By:
Dec 09,2016
0 people found
this helpful
Sam , ably supported by Becky, dealt with a tricky sale of a property forming a part of an estate following the death of the owner, extremely professionally , The potential sale was always complicated by a lack of communication across four estate beneficiaries. The property was sold 3 times before final disposal each time, very quickly. The first sale collapsed as a consequence of the Brexit out-turn - the second two days after the point at which contracts were meant to be exchanged!!. It woul...
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Comment on agent fees
Excellent. Negotiated sensibly at the outset and quickly agreed.
Was this helpful? Yes
By: Jackson Grundy
Dec 12, 2016
View all comments (1)
Thank you for taking the time to leave a positive review Bob. Unfortunately some sales can indeed be more challenging then others, so I expect Sam and Becky will be pleased to hear that their efforts did not go unacknowledged. Best regards, Nick Rees ...
Nov 22,2016
Minithumbup
Sarah
David
By:
Nov 22,2016
0 people found
this helpful
Both David & Sarah were extremely kind, helpful and considerate in what for me was a very difficult process. Sarah took care of all the viewings and legal queries so as not to worry me. I can't thank them both enough and would highly recommend Jackson Grundy to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Nov 22, 2016
View all comments (1)
Thank you so much for taking the time to leave such a positive review Lizzie. We are delighted that you were pleased with the service you received from David and Sarah. Best regards, Nick Rees ...
Nov 18,2016
Minithumbup
Richard Parrish
Jo Abbott
By:
Nov 18,2016
0 people found
this helpful
We would like to thank both Richard and Jo. For their help and support, at a difficult time. Selling my late Mothers property, was always going to be difficult, but Richard and Jo's, assured manner, gave us a lot of confidence, and belief, that we would find a buyer. Thanks to Richard and Jo we did. Sorry for the delay in replying to your E mail David and Margaret....
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Comment on agent fees
We are happy with the result.
Was this helpful? Yes
By: Jackson Grundy
Nov 18, 2016
View all comments (1)
Thank you so much Margaret for going to the trouble to leave your review. I know that Richard and Jo will be very pleased that they were able to help you during a difficult time. Best regards, Nick Rees ...
Nov 16,2016
Minithumbup
Michelle Francis
By:
Nov 16,2016
0 people found
this helpful
Nothing was too much trouble for Michelle and her advice has been most welcome. She arranged appointments for us with tradesmen and she even sorted out a problem with the boiler!...
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Comment on agent fees
Reasonable fees for a professional and efficient service.
Was this helpful? Yes
By: Jackson Grundy
Nov 16, 2016
View all comments (1)
Thank you so much for taking the time to leave a review. We are delighted that you have been pleased with the service provided by Michelle and our Northampton Lettings department. Best regards, Nick Rees. ...
Nov 16,2016
Minithumbup
Lindsey Hancock
Helen Marvell
By:
Nov 16,2016
0 people found
this helpful
Keeping this review to the point; Lindsey and Helen are the best in the business and I would not go to anyone else. Nothing is to much trouble, they are extremely reliable make the job as easy as possible for me and are fun with it. Thanks for your support....
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Comment on agent fees
Good value especially with the attention to service.
Was this helpful? Yes
By: Jackson Grundy
Nov 16, 2016
View all comments (1)
Thank you for your brilliant review Nigel. I'm sure Lindsey and Helen will be delighted that you are so happy with our service. Best regards, Nick Rees ...
Nov 16,2016
Minithumbup
Lindsey Hancock
By:
Nov 16,2016
0 people found
this helpful
Lindsey has been Handling our family properties for over ten years. Her very professional but friendly approach has always impressed me. During the time she has been managing our properties we have had our ups and downs with tenants but Lindsey has always ensured that issues are resolved in a satisfactory way....
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Comment on agent fees
Standard
Was this helpful? Yes
By: Jackson Grundy
Nov 16, 2016
View all comments (1)
Thank you for your review John, we are delighted that you are so pleased with the service from Lindsey and our Daventry Lettings department. Best regards, Nick Rees ...
Nov 12,2016
Minithumbup
Russell Bradley
By:
Nov 12,2016
0 people found
this helpful
I really could not be happier with the service I received from Jackson Grundy. From meeting Gemma at the house, the help from Richard and Erica, and even James, Tracy and Louise at the Duston branch to sort our mortgage and insurance. I must say a special thank you to Russell. I don't even think we would have reached exchange in time if it wasn't for all his chasing, so thank you so much. It seems odd that we have not paid Jackson Grundy anything, and yet I feel they did more for us than the s...
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Comment on agent fees
We didn't pay any
Was this helpful? Yes
By: Jackson Grundy
Nov 14, 2016
View all comments (1)
Thank you for leaving such a wonderful review Denise. We are delighted you were so happy with the overall service from us. Best regards, Nick Rees ...
Nov 11,2016
Minithumbup
Richard Parrish
By:
Nov 11,2016
0 people found
this helpful
Richard's hard work, diligence, wisdom and attention to detail has been second to none throughout this sale. He kept me informed at every stage in a polite and highly professional manner explaining his actions on how to progress the sale. I have been very very impressed by the service he has provided and cannot fault him at all. He has been very easy to deal with and always extremely helpful. 5* service in every way...
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Comment on agent fees
Fair fee for the amount of work involved
Was this helpful? Yes
By: Jackson Grundy
Nov 11, 2016
View all comments (1)
Thank you Felicity. I'm sure Richard will be very appreciative of your kind comments, and we are delighted that you have been so happy with the service you have received. Best regards, Nick Rees ...
Nov 10,2016
Minithumbup
Lindsey Hancock
By:
Nov 10,2016
0 people found
this helpful
Jackson Grundy have been letting out a house I own in Daventry for about 5 years. This was the first house I had purchased to rent out with no experience in this field. I tried all the letting Agents in Daventry but as soon as I walked into Jackson Grundy I knew this was the place to look after my property. This is when we first met Lindsey Hancock who was so helpful in explaining everything that we needed to know. Lindsey and her team are always very pro active in any requests we have for them ...
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Comment on agent fees
They are very competitive for the area
Was this helpful? Yes
By: Jackson Grundy
Nov 10, 2016
View all comments (1)
Thank you so much for leaving such a glowing review of the service provided by Lindsey and her team. Best regards, Nick Rees ...
Nov 10,2016
Minithumbup
Angela Edgington
By:
Nov 10,2016
0 people found
this helpful
Angela and Georgina conducted the sale of my Nan's house and I have to say they couldn't of done a better job! We were in a chain which was handled professionally from start to finish and my Nan who has lived at her house for over 30 years was delighted with the service provided....
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Was this helpful? Yes
By: Jackson Grundy
Nov 10, 2016
View all comments (1)
Thank you for taking the time to leave such a positive review of the service provided by Angela and Georgina in the Village Agency department. Best regards, Nick Rees ...
Nov 08,2016
Minithumbup
Lindsey Hancock
By:
Nov 08,2016
0 people found
this helpful
I have been dealing with Linsey for the passed four years She has always been most helpful polite and friendly. She has made a stressful time seem almost pleasant.She is a credit to your organisation...
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Was this helpful? Yes
By: Jackson Grundy
Nov 08, 2016
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Thank you Patricia for such kind words. Best regards, Nick Rees ...
Nov 07,2016
Minithumbup
Lindsey Hancock
By:
Nov 07,2016
0 people found
this helpful
I have known Lindsey for sometime and she has managed the rental of my property for the past 2 years. She is highly professional and excellent at her job, a true asset to Jackson Grundy Estate Agents. Any advise needed or queries I have had regarding tenants/contracts etc she has dealt with quickly and efficiently, particularly with the recent sale of my rental property and negotiating tenants to vacate etc. I highly recommend Lyndsey to any landlord requiring rental management services and s...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Nov 07, 2016
View all comments (1)
Thank you Nicki for leaving your review. It is certainly great to hear you have been so pleased with Lindsey. Best regards, Nick Rees ...
Nov 05,2016
Minithumbup
Lindsey Hancock
By:
Nov 05,2016
0 people found
this helpful
Lindley is always very helpful and professional. I can recommend her everytime for trust, reliability and her positivity . I would recommend Lindley always ....
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Was this helpful? Yes
By: Jackson Grundy
Nov 07, 2016
View all comments (1)
Thank you for taking the time to leave such a positive review of Lindsey and our Daventry Lettings department Katie. Best regards, Nick Rees ...
Nov 04,2016
Minithumbup
Nick Saker
By:
Nov 04,2016
0 people found
this helpful
Good professional service and advice given. Made sure everything went smoothly throughout the sale. Kept in regular contact wirh updates when needed....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Nov 04, 2016
View all comments (1)
Thank you for taking the time to leave such a positive review Debbie, it's very much appreciated. Best regards, Nick Rees ...
Nov 04,2016
Minithumbup
Lindsey Hancock
By:
Nov 04,2016
0 people found
this helpful
We have been with Jackson and grundy for the past 7 years and Lindsey has been brilliant throughout that time. Especially when recently we got told we had to leave our rented property as the landlord wanted it back, she did everything she could to help us find another home in the two months and she did and we love it. I can't praise this woman enough, she's friendly, understanding, professional and a credit to your team....
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Was this helpful? Yes
By: Jackson Grundy
Nov 04, 2016
View all comments (1)
Thank you for such a lovely review. We're delighted that you are so happy with Lindsey, and more importantly with your new home. Best regards, Nick Rees ...
Nov 03,2016
Minithumbup
Paul
By:
Nov 03,2016
0 people found
this helpful
My house sale was handled so efficiently, Paul, Sarah and David did a most professional job and they were always available to answer any questions that I had. I am absolutely delighted with the help and advice I was given by them and because of them, the sale of my house went seamlessly. Thanks so very much....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Nov 03, 2016
View all comments (1)
Thank you for leaving such a positive review Finbarr. We are delighted that you were so pleased with the service provided by Paul, Sarah and David. Many thanks, Nick Rees ...
Nov 03,2016
Minithumbup
Lindsey Hancock
By:
Nov 03,2016
0 people found
this helpful
If we could clone Lindsey we would and move her to other areas where we have properties. Lindsey has led her small team which has managed properties for us for over 10 years in the Daventry area, during which time she has displayed professionalism, leadership, attention to detail and added her own personal touch....
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Comment on agent fees
We have no problem with the fees charged as the service is always excellent
Was this helpful? Yes
By: Jackson Grundy
Nov 03, 2016
View all comments (1)
Thank you Terry. If you find a way to provide us with another Lindsey or two please do let us know. In the meantime, thank you for leaving such a positive review. Best regards, Nick Rees ...
Nov 02,2016
Minithumbup
Paul
Steve
By:
Nov 02,2016
0 people found
this helpful
Words can not express how fantastic Jackson and grundy have been they are polite professional and always willing to help and answer all questions or do their best to get your questions answered I'm so pleased to have had the pleasure of using Jackson and grundy and well pleased with my new house thank you...
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Comment on agent fees
No fees makes it perfect
Was this helpful? Yes
By: Jackson Grundy
Nov 02, 2016
View all comments (1)
Thank you so much for taking the time to leave such a great review. We are delighted that you are so happy with your new home. Best regards, Nick Rees ...
Nov 02,2016
Minithumbup
Lindsey Hancock
By:
Nov 02,2016
0 people found
this helpful
Really helpful with any issues that arise. Deals with them effectively and efficiently. Always friendly and pleasant. A delight to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Nov 02, 2016
View all comments (1)
Thank you very much for your positive comments, we will pass on to Lindsey. Best regards, Nick Rees ...
Nov 02,2016
Minithumbup
Sam Shardlow
Becky
By:
Nov 02,2016
0 people found
this helpful
We purchased our new home from Sam and Becky at Jackson Grundy. They were incredibly professional and helpful. Any requests or questions we had were answered promptly. A real pleasure to deal with and by far the best buying experience we have had. We would wholeheartedly recommend Sam and Becky and if we do ever decide to move, we wouldn't even consider using anyone else !! Top marks.........
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Was this helpful? Yes
By: Jackson Grundy
Nov 02, 2016
View all comments (1)
Thank you for leaving such a great review Paul. We are delighted you were so happy with our service and will pass on your comments to Sam and Becky. Best regards, Nick Rees ...
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I first established a business relationship with Lindsey Hancock at Jackson Grundy (JG) in 2004, when JG took on the marketing and management of 3 rental properties in Daventry. Lindsey has been a constant" over the years and I have had complete confidence in her professionalism in looking after the tenants and my interest as a Landlord. Lindsey has subsequently been joined by Helen Marvell who has the same professionalism. The team in Daventry is supported by a very responsive accountin...
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Comment on agent fees
Jackson Grundy Lettings fees are in-line with other Agents in the Daventry area
Was this helpful? Yes
By: Jackson Grundy
Nov 02, 2016
View all comments (1)
Thank you so much for leaving such a great testimonial for our Lettings department, and for your kind words in relation to Lindsey, Helen and Neil - it is very much appreciated. Best regards, Nick Rees ...
Nov 01,2016
Minithumbup
Lindsey Hancock
By:
Nov 01,2016
0 people found
this helpful
Lindsey is an agent of exceptional quality and skills. She ,together with her team has ably managed our several properties for about 12 or so years now having found really good tenants and tradesmen to attend to maintenance issues as and when they occur. For about 6 years we lived overseas and Lindsey seamlessly managed the properties which meant we didn't have to attend them or meet the tenants. We have recommended Lindsey to other landlords who have taken her on board and we will continue to t...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you Dennis. The fact you have used Lindsey and her colleagues' services for over 12 years is as good a testimonial as we could ask for. Thank you very much for taking the trouble to leave such a positive review. Best regards, Nick Rees ...
Nov 01,2016
Minithumbup
Lindsey Hancock
By:
Nov 01,2016
0 people found
this helpful
I have known Lindsey for 8 years. Not only is she a credit to the company she represents but she is willing to go the extra mile to ensure that the tenants on her books are well taken care of. I have been lucky with landlords/ladies but others are less trustworthy. Lindsey ensures that the relationship between the two works well. With the extensive knowledge she has of rental law she us able to ensure a good result for everybody. I have not met anyone who does not praise her. I hope she wi...
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Comment on agent fees
In line with other Agents.
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you so much for taking the time to leave such a positive review of the service provided by Lindsey. When we read reviews such as this we are reminded how lucky we are to have her! Best regards, Nick Rees ...
Oct 31,2016
Minithumbup
Sam Shardlow
By:
Oct 31,2016
0 people found
this helpful
From the minute I met Sam Shardlow I liked him; he was always professional but very kind. I had no hesitation in asking him as a representative of Jackson Grundy to try to sell my house. He took superb photographs, did an excellent report of the property and sent draft pictures and text to me for approval very promptly which was really good. I am very elderly so he accompanied viewer/s and always had time to explain things to me; as did the office staff whenever I needed to ask a question....
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Comment on agent fees
Good - compared well with other local Agents
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you for leaving such a glowing review. We are so pleased that you were happy with the service provided by Sam and his colleagues. Best regards, Nick Rees ...
Oct 30,2016
Minithumbup
Angela Edgington
By:
Oct 30,2016
0 people found
this helpful
We were very pleased with the entire service from Jackson Grundy. Angela was very professional and kept us in the loop throughout. There were some problems identified following the buyer's survey and we could have lost the sale, but Angela gave suggestions as to remedies and communicated well with all parties. We have nothing but praise for Angela and Jackson Grundy staff....
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Comment on agent fees
The fees were fine
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you so much for your kind words Anne, we will certainly pass on your encouraging comments to Angela and her colleagues. Best regards, Nick Rees ...
Oct 30,2016
Minithumbup
Lindsey Hancock
By:
Oct 30,2016
0 people found
this helpful
Lindsey is always knowledgeable and helpful She is friendly and professional and always ready to listen; her advice is sound and full of common sense. She is well versed in Tenancy Law and seldom phased by any situation. We are very pleased that she deals with our account....
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Comment on agent fees
We are not aware of the fees charged by other agencies. We feel that we are given value for money insofar as we never have difficulty in finding a replacement tenant. Rent is always processed promptly. Maintenance people are reliable and do not overcharge.
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you Geoffrey for leaving such a glowing review of the service provided by Lindsey. Best regards, Nick Rees ...
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Hi , just wanted to say how extremely professional and helpful Lindsey is in Daventry branch . Nothing is too much trouble ,always returns your calls . I would always feel happy leaving our property in her capable hands ....
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Comment on agent fees
Very fair
Was this helpful? Yes
By: Nick Rees
Nov 01, 2016
View all comments (1)
Thank you Susan, I'm sure Lindsey will be delighted to hear your positive comments. Thanks so much for leaving this review. Best regards, Nick Rees ...
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Very good professional service always not bombarded with calls and updated when required. Have used them before and would use them again. ....
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Comment on agent fees
Ok
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you for leaving us such a positive review Stuart, very much appreciated. Best regards, Nick Rees ...
Oct 28,2016
Minithumbup
Lindsey Hancock
By:
Oct 28,2016
0 people found
this helpful
I have dealt with Lindsey Hancock ( the Daventry office lettings manager ) for over 10 years now & I`ve always found her to be very efficient, pro active, professional & a pleasure to deal with & I would certainly recommend her to any future / prospective landlords & tenants as she has always rapidly secured excellent tenants for my 6 properties with a 100% success record....
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
It's great to hear that you are so happy with the service that Lindsey provides. Thank you for taking the time to tell us. Best regards, Nick Rees ...
Oct 28,2016
Minithumbup
angela edgington
georgina rees
By:
Oct 28,2016
1 people found
this helpful
Excellent service on both the lettings and the sales side, prompt polite and helpful, very good all round, recommended totally...
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Comment on agent fees
good
Was this helpful? Yes
By: Jackson Grundy
Nov 01, 2016
View all comments (1)
Thank you for taking the time to leave such positive feedback Mark, very much appreciated. Best regards, Nick Rees ...
Oct 27,2016
Minithumbup
Angela Edgington
By:
Oct 27,2016
0 people found
this helpful
Angela has been amazing during the whole process. She has kept us informed throughout and supported us in the sale aswell as our purchase. She has offered us advice and been a constant person to rely upon. We are very thankful....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jackson Grundy
Oct 27, 2016
View all comments (1)
Thank you so much for leaving your review and for your kind words about Angela. Best regards, Nick Rees ...
Oct 26,2016
Minithumbup
Sam Shardlow
By:
Oct 26,2016
0 people found
this helpful
Sam was polite, efficient and reliable. Easy to deal with agent and convenient local office. Also had contact with Becky, again same attributes. Would recommend thanks...
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Comment on agent fees
Fees in line with other high street agents
Was this helpful? Yes
By: Jackson Grundy
Oct 26, 2016
View all comments (1)
Thank you very much for your kind review. We will pass on your positive comments to Sam and Becky. Best regards, Nick Rees ...
Oct 24,2016
Minithumbup
Sam Shardlow
By:
Oct 24,2016
0 people found
this helpful
I found Sam and the team at the Moulton branch to be very professional whilst selling my house. I feel that Sam offered sound advice and the valuation was spot on. The team kept me informed about the progress of the sale which was reassuring....
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Comment on agent fees
The fees were in line with other agents and what I expected.
Was this helpful? Yes
By: Jackson Grundy
Oct 24, 2016
View all comments (1)
Thank you very much for your review Ruth. I will certainly pass on your positive comments to Sam and the team. Best regards, Nick Rees ...
Oct 24,2016
Minithumbup
Adam Faulkner
Nick Saker
By:
Oct 24,2016
0 people found
this helpful
Firstly the company came recommended which I found justifiable. All members of staff including those identified acted very professionally leaving me completely satisfied and wish to thank for all their assistance. My only criticism would be I live very closely to neighbours and they each received circulars of my sold property before I could tell them myself. Thank you...
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Comment on agent fees
I understand there are other companies who charge less but I also understand you may receive less of a service.
Was this helpful? Yes
By: Jackson Grundy
Oct 24, 2016
View all comments (1)
Thank you very much for leaving a review Andrew, and for your kind words. You make a fair point about the speed of us circulating the promotional material and in future we will look at leaving a longer 'courtesy' period in order for clients to advise neighbours and friends. Best regards, Nick Rees ...
Oct 23,2016
Minithumbup
Richard Parrish
Jo Abbott
By:
Oct 23,2016
0 people found
this helpful
We can't thank Richard and Jo enough for their professionalism, dedication and efforts to secure our sale. We highly recommend Jackson Grundy. Employ them and you won't be disappointed....
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Comment on agent fees
The fee was exceptionally good value when you consider the time and effort put into this sale.
Was this helpful? Yes
By: Jackson Grundy
Oct 24, 2016
View all comments (1)
Many thanks for taking the time to leave such a glowing review. We will pass on your comments to Richard and Jo. Best regards, Nick Rees ...
Oct 21,2016
Minithumbup
By:
Oct 21,2016
1 people found
this helpful
Very smooth sale from you guys, helpful in giving us viewings and updates!! I would definitely use you again and recommend to friends and family...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Jackson Grundy
Oct 21, 2016
View all comments (1)
Thank you Adam. We really appreciate you taking the time to leave us a review and wish you all the best in your new home. Best regards, Nick Rees ...
Oct 19,2016
Minithumbup
Sam Shardlow
By:
Oct 19,2016
0 people found
this helpful
I had no hesitation in using Jackson Grundy as I had such a positive experience with them on a previous transaction. This time was no exception. Sam was the main person I dealt with and he was professional throughout the whole process. He kept me up to date with the progress of the transaction and I never had to chase him for information. The whole team in the Moulton office (including the Village Agency) have been excellent, they are all so friendly and I would always recommend them to anyone l...
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Comment on agent fees
I think the fees are more than reasonable.
Was this helpful? Yes
By: Jackson Grundy
Oct 19, 2016
View all comments (1)
Thank you for posting such a positive review Nicola, it is very much appreciated and I will make sure your comments are passed on. Best regards, Nick Rees ...
Oct 15,2016
Minithumbup
Adam Faulkner
By:
Oct 15,2016
1 people found
this helpful
I have dealt with Adam on previous occasions and I respect his opinion as he always has detailed information of the property itself and the location the property is in. Hopefully I will look forward to using JG and Adam again....
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Was this helpful? Yes
By: Jackson Grundy
Oct 17, 2016
View all comments (1)
Thank you Dan, your positive comments are very much appreciated, as is your repeated custom. We look forward to working with you again in the future. Best Regards, Nick Rees. ...
Oct 07,2016
Minithumbup
Ben Mitchell
By:
Oct 07,2016
0 people found
this helpful
Ben from the first time we met came across as very professional and knowledgeable. He did not let me down throughout the whole process keeping me updated when required. Joe was also very good and helpful. Quick Sale :).....
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By: Nick Rees
Oct 07, 2016
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Thank you very much for your kind words Chris, and for your custom. I will pass on to Ben and Joe. Best regards, Nick. ...
Sep 07,2016
Minithumbdown
paul
By:
Sep 07,2016
0 people found
this helpful
A very unprofessional company. WE liked a house but found the attitude of Paul and the staff very unhelpful. They were not interested in renting out the property despite having made a few phonecalls. Wasted our time, would never recommend them. Asked for some clarification from them and 10 days have gone by and they still have not bothered to get back to us....
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By: Jackson Grundy
Nov 01, 2016
View all comments (1)
We are very sorry to hear this. If you could kindly email us at headoffice@jacksongrundy.co.uk we will investigate the situation thoroughly for you. Best regards, Nick Rees ...
Jul 31,2016
Minithumbdown
Michelle Francis
By:
Jul 31,2016
0 people found
this helpful
I called Jackson Grundy (Bridge St branch) on the end date of my tenancy agreement for a rented property they were managing. I was greeted on the phone by Michelle Francis who immediately told me it would be unlikely I would get any deposit back, and that all of the locks need to be changed because I haven't handed the keys in. I said today is the end date of my tenancy, and that is why I've called to confirm I am handing the keys in. She then said fine, please hand the keys in. I said that a...
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What agent could do to change your mind?
No comment
Attached Files
Comment on agent fees
No comment
Was this helpful? Yes
Jul 30,2016
Minithumbdown
By:
Jul 30,2016
0 people found
this helpful
dishonest from start to finish our experience was exactly the same as Pete sold our house then couldn't buy the one we wanted jg had gazumped us. steer clear of them...
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bad
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By: Jackson Grundy Estate Agents
Aug 01, 2016
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I'm afraid this is very difficult to respond to without a name or address, however we do not employ a Pete or Peter so we are confused in that respect. As a general point though, estate agents do not gazump. If any interested party insists on making a higher offer we are obliged to put it to the vendor. We discourage this practice if an offer has already been agreed, however we cannot prevent it. Gazumping can only occur where there is a buyer wishing to gazump and a seller wishing to accept - w ...
Jun 22,2016
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Jun 22,2016
1 people found
this helpful
I sold my house and bought a house from JG. They played a horrible game with us and although the vendor accepted our off JG re sold the property without telling us for more im guesing. Our buyers buyer did pull out but rang them the next day to let them know there multiple interest in their house. Poor company and will not recommed to anyone. Zero Stars thay are sharks....
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What agent could do to change your mind?
Really bad would stay away from this lot!
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Comment on agent fees
Really bad would stay away from this lot!
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By: Jackson Grundy
Nov 03, 2016
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We are very sorry that you feel this way, however unfortunately, given that your chain collapsed (as you acknowledge) we were compelled to place the property in question back on the market. This is common practice and to be expected within our duty of care to the home-seller. This is often unpopular if you have previously agreed an offer, but one of the unfortunate aspects of how the house selling process can sometimes necessitate. Best regards, Nick Rees ...
Jan 30,2014
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By:
Jan 30,2014
0 people found
this helpful
Didn\'t provide accurate property particulars. Didn\' accept feedback about the particulars or agree to amend the agents mistake or inaccuracies. Sent rude emails and accused me of time-wasting. No way to treat a genuine cash buyer and future vendor who previously sold with Jackson Grundy!...
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What agent could do to change your mind?
Offered to amend the errors in the property particulars & stop misleading potential customers. Accept feedback.
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By: Jackson Grundy
Nov 01, 2016
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As this review is anonymous, and doesn't reference an address, it is very difficult to pass comment. If this review is genuine, however, we regret that you have been left to feel upset and frustrated. Best regards, Nick Rees ...
Sep 07,2012
Minithumbdown
By:
Sep 07,2012
3 people found
this helpful
After several viewings the "Immaculate" home with JG, my partner and I were confident we had found a new home fit for us and my partners two children to live in. We would like to have viewed the property without the seller being present, which was never possible, we were later to realise why. When we finally got the KEY, and I mean KEY as we only had ONE front door key. JG should have had one and so should the seller - Hence why we couldn\'t view the properety without the seller pre...
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What agent could do to change your mind?
Inspected the house properly? Asked the seller why he only had one key? Right an advert truthfully maybe.
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By: Jackson Grundy
Nov 01, 2016
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I am very sorry that you feel Jackson Grundy are responsible for the problems you have experienced; we certainly do not wish for our customers to feel this way. I would like to say, though, that your review suggests some kind of conspiracy (which of course there wasn't) - if the owner wishes to be present for viewings there is very little we can do about that, after all it is their home. I feel it is also important for us to highlight that we are not surveyors and therefore we merely express our ...



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