J R Hopper & Co
4.8/5, 302 reviews
99% recommended
91% sales valuation accuracy
98% sales fee satisfaction
88% lettings valuation accuracy
93% lettings fee satisfaction
J. R. Hopper & Co. are the leading Estate Agent for the Yorkshire Dales, selling more property than any other agent in the Dales. This is achieved by friendly knowledgeable staff, 7 day opening, accompanied viewings and a desire to help people move. show more J. R. Hopper & Co. are the leading Estate Agent for the Yorkshire Dales, selling more property than any other agent in the Dales. This is achieved by friendly knowledgeable staff, 7 day opening, accompanied viewings and a desire to help people move.
Homepage : J.R Hopper - Estate Agents in North Yorkshire

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £27,500 £715,000
Lettings 88% 93% £325 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 0 38 0 114 1 109 1 4 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

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“J.R. Hopper - They sell houses!...”

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Nov 15,2019
Minithumbup
Emma
By: 'Julian Beer'
Nov 15,2019
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I would definitely use J.R. Hopper & Co. again. I have given 5 stars because our property took some time to sell and then getting an exchange completed was difficult due to the size of the chain. Tom was good to deal with from day one ...
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“thank you Hoppers...”

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Oct 19,2019
Minithumbup
Emma
By: 'Susan Loates'
Oct 19,2019
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The staff at Hoppers made selling our cottage a straightforward and painless experience. Every phone call and Email was answered promptly by staff who all knew the property and Emma coordinated everything in a professional and friendly manner. Thank you Hoppers....
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“Hoppers have been simply wonderful!...”

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Oct 11,2019
Minithumbup
Paul Roberts
Brian
By: 'James Gwyn-Thomas'
Oct 11,2019
0 people found
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Hoppers have been simply wonderful! They have not only helped us in the initial stages of finding a house but walked with us with enthusiasm during the ups and downs of purchasing. They have bent over backwards to help and support us in practical ways ...
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“excellent service from all at Hoppers expecia......”

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Oct 11,2019
Minithumbup
Emma
By: 'John Whitehouse'
Oct 11,2019
0 people found
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excellent service from all at Hoppers expecially Emma who was amazing from start to finish. Thank you for your patience...
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“Despite the sale experiencing a difficult jou......”

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Oct 11,2019
Minithumbup
Emma
Tom
By: 'Alan Burton'
Oct 11,2019
0 people found
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Despite the sale experiencing a difficult journey for reasons outside our control (for us and for Hopper) the team and Emma in particular kept us well informed and fully appraised of developments and options over the 12 months it has taken to sell this property. The ...
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“Good Service throughout our sale. Kept infor......”

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Oct 08,2019
Minithumbup
Stella
Paul Roberts
By: 'Katherine Cooper'
Oct 08,2019
0 people found
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Good Service throughout our sale. Kept informed of progress. It was great that all viewings were carried out by the Hoppers Team. Thank to Sarah for securing the Sale....
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“Pleased to have chosen Hoppers to sell our pr......”

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Oct 08,2019
Minithumbup
Sarah
Brian
By: 'William Banks'
Oct 08,2019
1 people found
this helpful
Pleased to have chosen Hoppers to sell our property. Sarah kept me up to date on how the sale was going and I appreciated the phone calls. Much better to actually talk to someone! I thought Sarah handled the sale very efficiently and all seemed ...
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By: Brian Carlisle
Oct 09, 2019
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Thankyou for your comments and your business. Communication is the key to success in most transactions. ...

“Purchase in Hawes...”

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Oct 07,2019
Minithumbup
Emma
Christina
By: 'Nigel holmes'
Oct 07,2019
0 people found
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Hoppers were handling the sale for the executors of a deceased estate. They were very obliging when coordinating my viewings and nothing was too much trouble, including answering all of my many queries and recommending local tradesmen who could advise on the condition of the ...
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By: Brian Carlisle
Oct 07, 2019
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Thanks for your review and comments. WE try to help our buyers as much as our sellers. The result is usually a successful outcome for all parties. Is there anything could we have done better, in order to get a 5* review ...

“sale of Loaning View Preston under Scar...”

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Nov 08,2018
Minithumbup
Tom
Lynn
By: 'Gordon Walker'
Nov 08,2018
0 people found
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I was highly delighted to secure a sale so quickly even before the "For Sale" board had been erected! Thankyou to all in your Leyburn office....
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Comment on agent fees
possibly higher than some but for me well worth that to have a local agent
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“Longfield...”

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Nov 01,2018
Minithumbup
Lynn
Emma
By: 'RASB'
Nov 01,2018
0 people found
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Lyn really was helpful with problems we had with the automatic overhead garage electric door opening and closing. Many thanks to her for being so conscientious....
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Comment on agent fees
A bit on the high side
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“Review of Chapel purchase...”

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Aug 24,2018
Minithumbup
Tom
By: 'John and Anne Johnson'
Aug 24,2018
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Tom was friendly, helpful and positive throughout the process. He went the extra mile by assisting the vendor to answer our many questions....
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Comment on agent fees
Not Applicable
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“Selling our property...”

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Aug 23,2018
Minithumbup
Tom
By: 'N & P Oxford'
Aug 23,2018
1 people found
this helpful
Very helpful and friendly. Persistant in follow through to make sure things were happening after offer accepted. Useful advice in other ways - storage etc. Would use again....
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Comment on agent fees
As expected given size of our sale.
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“Old Chapel Sale...”

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Aug 21,2018
Minithumbup
By: 'Martin Shepherd'
Aug 21,2018
1 people found
this helpful
Tom and Hoppers Leyburn were helpful and efficient in managing our sale. Tom liked our property which gave us confidence and of course we sold on first viewing. Although Tom was away for some of the time when our buyers were asking for all kinds ...
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Comment on agent fees
More than we thought it would be but we had not sold a property for more than 15 years.
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“Pam is simply the best....”

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Aug 10,2018
Minithumbup
Pam
By: 'Margaret'
Aug 10,2018
1 people found
this helpful
Pam is absolutely brilliant. Her communication with us at all times through a very long process of selling our house has been outstanding. I am sure that it was down to Pam going the extra mile and using her excellent skills that the house has ...
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Comment on agent fees
Good
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By: Brian Carlisle
Aug 12, 2018
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Dear Margaret. I am delighted that Pam and our Settle team helped your move to a succesful conclusion. The whole company strives to get that sort of result and response with every client. It is lovely to to hear that it is appreciated. Thanks again. If you know anyone else who needs help with a move, please pass them to Pam and the team. ...

“Excellent service...”

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Jul 08,2018
Minithumbup
Pam
By: 'Yvonne & Norman Reynolds'
Jul 08,2018
0 people found
this helpful
We have nothing negative to say about the staff, Andrew, Pam, James and Natalie,who recently dealt with the sale of our property. We were kept well informed at all times, and nothing was ever too much trouble for them. They were friendly, polite and ...
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Comment on agent fees
Very fair,
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“Very disappointed...”

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Jun 26,2018
Minithumbdown
By: 'Lex'
Jun 26,2018
0 people found
this helpful
We came to visit a property after four days of trying to contact your office. We left emails and messages and finally after several phone calls to the Hawes office, we scheduled an appointment. After the viewing we left the agent with three important questions ...
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Comment on agent fees
Very expensive fees not value for money. Very high deposit of six weeks as aposed to four which is industry standard. Makes the agency look greedy!
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“Helpful staff...”

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Jun 21,2018
Minithumbup
Stella
By: 'Alan Urry'
Jun 21,2018
0 people found
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We liked the fact that there was an office in Hawes which was more local to our property & always found the Staff very helpful...
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“Westholme Purchase...”

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Jun 17,2018
Minithumbup
Stella
By: 'Leigh Trimble'
Jun 17,2018
0 people found
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I found Gemma and Stella to be very supportive of our hunt for the perfect cottage for us. Viewings were organised quickly and efficiently and after a false start, we did find the right cottage for us. Questions were answered quickly and things went smoothly. ...
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Comment on agent fees
I felt they were fair.
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“Tom Carlise...”

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Jun 13,2018
Minithumbup
Tom
By: 'Leanne Silverwood (Dwyer)'
Jun 13,2018
0 people found
this helpful
Both before and after our offer on Kent Cottage Tom has been exceptionally accommodating and helpful, giving advice and liaising with whoever necessary to facilitate completion and considering this purchase has spanned months (the longest purchase in history I am certain) his patience has been ...
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Comment on agent fees
N/a
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“Fantastic service....”

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Jun 10,2018
Minithumbup
Christina
By: 'Steven Hunter'
Jun 10,2018
0 people found
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A fantastic and professional service. They had the house let out without it even going on the market! Amy in particular was first class, she could not have done more. Thank you very much for all your help and hard work....
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Comment on agent fees
The fees are very competitive, especially when they were able to let the house so quick.
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“Couldn't praise them enough...”

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Apr 22,2018
Minithumbup
Stella
Alison
By: 'Raj and Jane'
Apr 22,2018
0 people found
this helpful
Stella was very professional from start to finish. She always responded to all contact and followed through. She was well organised and calm, keeping you informed. After the sale she helped us with removals and selling antiques Alison did the weekend viewings. She was very ...
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Comment on agent fees
Reasonable and comparable to other agents.
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“First Class Service...”

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Apr 21,2018
Minithumbup
Christina
By: 'Jill'
Apr 21,2018
0 people found
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Thank You Christina for all your help in letting The Stable so quickly and efficiently, questions and queries sorted very quickly....
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“Fantastic Service...”

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Apr 15,2018
Minithumbup
Stella
By: 'John B'
Apr 15,2018
0 people found
this helpful
Stella was an absolute professional helping to coordinate our purchase of the Old Dairy at North Stainmore. There were numerous stressful hurdles to overcome but she resolved every issue as it arose in a professional, pragmatic, reassuring and friendly way. If only lawyers were as ...
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NA
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“Stella was MAGNIFICENT and I don't know that we could have bought the house without her...”

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Apr 14,2018
Minithumbup
Stella
By: 'The Prentis family'
Apr 14,2018
0 people found
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Stella is always cheerful and brim full of solutions. We were looking at inaccessible houses in appalling weather. Her local knowledge was very valuable; she not only knew the house but also the neighbours, and she was able to put us in touch with a ...
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Comment on agent fees
Na
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“House Purchase Middleham...”

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Apr 09,2018
Minithumbup
Emma
By: 'Chris.'
Apr 09,2018
0 people found
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Extremely efficient and friendly experience. All made enjoyable due to Emma's bubbly personality. Knowledgable about The properties and area....
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“Top Class Service...”

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Apr 06,2018
Minithumbup
By: 'Graham and Wendy Bates'
Apr 06,2018
0 people found
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Excellent service from the Settle team from beginning to end from Andrew's initial knowledge and expertise in valuing and marketing our house to the professional, calm and friendly way that James, Pam and Natalie liaised with us.Exemplary customer service and we wouldn't hesitate in ...
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Comment on agent fees
We negotiated a set fee which was acceptable to us.
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“Total confidence...”

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Apr 06,2018
Minithumbup
Christina
By: 'Morton Lee'
Apr 06,2018
1 people found
this helpful
We pulled out of a purchase of a house being sold through another local agent. We immediately knew we had made the right choice, not only of the property, but having Christina and Tom to guide us through the process. They were both very attentive ...
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Comment on agent fees
As buyers we didn't pay a penny!
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“Gazumped!, left hand not knowing what right hand doing or untrustworthy !!...”

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Mar 23,2018
Minithumbdown
By: 'Fuming1'
Mar 23,2018
0 people found
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Travelled from Dorset in snow to Thwaite to view on Sunday morning with Agency owner Brian Carlisle. We agreed on the property and no viewings further occur and property to be removed from market and he would take charge personally ! Next day etc my offers ...
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Comment on agent fees
N/ a
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“Very Smooth Transaction...”

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Mar 21,2018
Minithumbup
By: 'Lynn Albutt'
Mar 21,2018
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Our dealings with all staff at J R Hopper was very pleasant & professional. James was an excellent liaison between us and the vendors and the whole experience was straightforward and stress free....
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Comment on agent fees
Good
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“Patience...”

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Mar 21,2018
Minithumbup
By: 'Mr M Smith'
Mar 21,2018
0 people found
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I cannot fault the Staff in Settle for the service they provided for me & the patience they showed during a rather protracted move. First time I have sold a property & should I need to again, I wouldn't hesitate to use them again & recommend them highly ...
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Comment on agent fees
Fair & clearly laid out from the start.
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Landlord Fees

For full information please go to https://www.jrhopper.com/wp-content/uploads/2019/06/JR-Hoppers-Landlord-Fees.pdf

Tenant Fees

There are no Administration Fees.
Prior to referencing a refundable Holding Deposit will be requested, the equivalent of 1 weeks’ rent, that will secure the property subject to full referencing being successful.
This Holding Deposit becomes part of the Tenancy Deposit (equivalent of 5 weeks' rent) which is held by the Deposit Protection Service for the duration of the tenancy.
Last updated at 06/06/2019, 2:34 PM by Mandy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The company is owned and managed on a daily basis by Directors, Brian & Liz Carlisle. Any issues not resolved to your satisfaction by our skilled trained and qualified staff can be referred to them for action. The Company is also a member of the NAEA, ARLA, and the Property Ombudsman so these bodies, and their redress schemes will resolve in the unlikely event of you not achieving satisfaction in house.
Last updated at 9:30 AM 09/11/2017 by allAgents

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