J R Hopper & Co
4.8/5, 294 reviews
99% recommended
91% sales valuation accuracy
97% sales fee satisfaction
88% lettings valuation accuracy
93% lettings fee satisfaction
J. R. Hopper & Co. are the leading Estate Agent for the Yorkshire Dales, selling more property than any other agent in the Dales. This is achieved by friendly knowledgeable staff, 7 day opening, accompanied viewings and a desire to help people move. show more J. R. Hopper & Co. are the leading Estate Agent for the Yorkshire Dales, selling more property than any other agent in the Dales. This is achieved by friendly knowledgeable staff, 7 day opening, accompanied viewings and a desire to help people move.

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2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £27,500 £715,000
Lettings 88% 93% £325 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 0 38 0 109 1 106 1 4 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

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Images & Videos

“A difficult time made easy by the Hoppers team....”

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Nov 19,2018
Minithumbup
By: 'David M'
Nov 19,2018
1 people found
this helpful
Using JR Hopper as my local estate agent of choice proved to be the best decision I could have made at a time in my life when I needed plenty of support and advice. When my wife sadly passed away, I decided to put our ...
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Comment on agent fees
The fees were as expected, no complaints.
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“sale of Loaning View Preston under Scar...”

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Nov 08,2018
Minithumbup
By: 'Gordon Walker'
Nov 08,2018
0 people found
this helpful
I was highly delighted to secure a sale so quickly even before the "For Sale" board had been erected! Thankyou to all in your Leyburn office....
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Comment on agent fees
possibly higher than some but for me well worth that to have a local agent
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“Longfield...”

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Nov 01,2018
Minithumbup
Lynn
Emma
By: 'RASB'
Nov 01,2018
0 people found
this helpful
Lyn really was helpful with problems we had with the automatic overhead garage electric door opening and closing. Many thanks to her for being so conscientious....
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Comment on agent fees
A bit on the high side
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“Review of Chapel purchase...”

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Aug 24,2018
Minithumbup
Tom
By: 'John and Anne Johnson'
Aug 24,2018
0 people found
this helpful
Tom was friendly, helpful and positive throughout the process. He went the extra mile by assisting the vendor to answer our many questions....
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Comment on agent fees
Not Applicable
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“Selling our property...”

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Aug 23,2018
Minithumbup
Tom
By: 'N & P Oxford'
Aug 23,2018
1 people found
this helpful
Very helpful and friendly. Persistant in follow through to make sure things were happening after offer accepted. Useful advice in other ways - storage etc. Would use again....
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Comment on agent fees
As expected given size of our sale.
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“Fast and efficient...”

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Aug 21,2018
Minithumbup
Tom
Christina
By: 'House seller'
Aug 21,2018
1 people found
this helpful
In this sale it was helpful that the agents had good local knowledge and so were able to effect a sale to buyers who had a cash buyer waiting to buy their own house. This meant that the sale was quick and stress free. Previously ...
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“Old Chapel Sale...”

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Aug 21,2018
Minithumbup
By: 'Martin Shepherd'
Aug 21,2018
1 people found
this helpful
Tom and Hoppers Leyburn were helpful and efficient in managing our sale. Tom liked our property which gave us confidence and of course we sold on first viewing. Although Tom was away for some of the time when our buyers were asking for all kinds ...
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Comment on agent fees
More than we thought it would be but we had not sold a property for more than 15 years.
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“Pam is simply the best....”

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Aug 10,2018
Minithumbup
Pam
By: 'Margaret'
Aug 10,2018
1 people found
this helpful
Pam is absolutely brilliant. Her communication with us at all times through a very long process of selling our house has been outstanding. I am sure that it was down to Pam going the extra mile and using her excellent skills that the house has ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Brian Carlisle
Aug 12, 2018
View all comments (1)
Dear Margaret. I am delighted that Pam and our Settle team helped your move to a succesful conclusion. The whole company strives to get that sort of result and response with every client. It is lovely to to hear that it is appreciated. Thanks again. If you know anyone else who needs help with a move, please pass them to Pam and the team. ...

“Excellent service...”

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Jul 08,2018
Minithumbup
Andrew
Pam
By: 'Yvonne & Norman Reynolds'
Jul 08,2018
0 people found
this helpful
We have nothing negative to say about the staff, Andrew, Pam, James and Natalie,who recently dealt with the sale of our property. We were kept well informed at all times, and nothing was ever too much trouble for them. They were friendly, polite and ...
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Comment on agent fees
Very fair,
Was this helpful? Yes

“Very disappointed...”

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Jun 26,2018
Minithumbdown
Charlotte
By: 'Lex'
Jun 26,2018
0 people found
this helpful
We came to visit a property after four days of trying to contact your office. We left emails and messages and finally after several phone calls to the Hawes office, we scheduled an appointment. After the viewing we left the agent with three important questions ...
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Comment on agent fees
Very expensive fees not value for money. Very high deposit of six weeks as aposed to four which is industry standard. Makes the agency look greedy!
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“Helpful staff...”

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Jun 21,2018
Minithumbup
Stella
Gemma
By: 'Alan Urry'
Jun 21,2018
0 people found
this helpful
We liked the fact that there was an office in Hawes which was more local to our property & always found the Staff very helpful...
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“Westholme Purchase...”

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Jun 17,2018
Minithumbup
Stella
Gemma
By: 'Leigh Trimble'
Jun 17,2018
0 people found
this helpful
I found Gemma and Stella to be very supportive of our hunt for the perfect cottage for us. Viewings were organised quickly and efficiently and after a false start, we did find the right cottage for us. Questions were answered quickly and things went smoothly. ...
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Comment on agent fees
I felt they were fair.
Was this helpful? Yes

“Tom Carlise...”

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Jun 13,2018
Minithumbup
Tom
By: 'Leanne Silverwood (Dwyer)'
Jun 13,2018
0 people found
this helpful
Both before and after our offer on Kent Cottage Tom has been exceptionally accommodating and helpful, giving advice and liaising with whoever necessary to facilitate completion and considering this purchase has spanned months (the longest purchase in history I am certain) his patience has been ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Fantastic service....”

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Jun 10,2018
Minithumbup
Amy
Christina
By: 'Steven Hunter'
Jun 10,2018
0 people found
this helpful
A fantastic and professional service. They had the house let out without it even going on the market! Amy in particular was first class, she could not have done more. Thank you very much for all your help and hard work....
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Comment on agent fees
The fees are very competitive, especially when they were able to let the house so quick.
Was this helpful? Yes

“Couldn't praise them enough...”

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Apr 22,2018
Minithumbup
Stella
Alison
By: 'Raj and Jane'
Apr 22,2018
0 people found
this helpful
Stella was very professional from start to finish. She always responded to all contact and followed through. She was well organised and calm, keeping you informed. After the sale she helped us with removals and selling antiques Alison did the weekend viewings. She was very ...
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Comment on agent fees
Reasonable and comparable to other agents.
Was this helpful? Yes

“First Class Service...”

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Apr 21,2018
Minithumbup
Christina
By: 'Jill'
Apr 21,2018
0 people found
this helpful
Thank You Christina for all your help in letting The Stable so quickly and efficiently, questions and queries sorted very quickly....
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“Fantastic Service...”

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Apr 15,2018
Minithumbup
Stella
Gemma
By: 'John B'
Apr 15,2018
0 people found
this helpful
Stella was an absolute professional helping to coordinate our purchase of the Old Dairy at North Stainmore. There were numerous stressful hurdles to overcome but she resolved every issue as it arose in a professional, pragmatic, reassuring and friendly way. If only lawyers were as ...
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Comment on agent fees
NA
Was this helpful? Yes

“Stella was MAGNIFICENT and I don't know that we could have bought the house without her...”

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Apr 14,2018
Minithumbup
Stella
By: 'The Prentis family'
Apr 14,2018
0 people found
this helpful
Stella is always cheerful and brim full of solutions. We were looking at inaccessible houses in appalling weather. Her local knowledge was very valuable; she not only knew the house but also the neighbours, and she was able to put us in touch with a ...
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Comment on agent fees
Na
Was this helpful? Yes

“House Purchase Middleham...”

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Apr 09,2018
Minithumbup
Emma
By: 'Chris.'
Apr 09,2018
0 people found
this helpful
Extremely efficient and friendly experience. All made enjoyable due to Emma's bubbly personality. Knowledgable about The properties and area....
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“Top Class Service...”

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Apr 06,2018
Minithumbup
By: 'Graham and Wendy Bates'
Apr 06,2018
0 people found
this helpful
Excellent service from the Settle team from beginning to end from Andrew's initial knowledge and expertise in valuing and marketing our house to the professional, calm and friendly way that James, Pam and Natalie liaised with us.Exemplary customer service and we wouldn't hesitate in ...
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Comment on agent fees
We negotiated a set fee which was acceptable to us.
Was this helpful? Yes

“Total confidence...”

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Apr 06,2018
Minithumbup
Christina
By: 'Morton Lee'
Apr 06,2018
1 people found
this helpful
We pulled out of a purchase of a house being sold through another local agent. We immediately knew we had made the right choice, not only of the property, but having Christina and Tom to guide us through the process. They were both very attentive ...
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Comment on agent fees
As buyers we didn't pay a penny!
Was this helpful? Yes

“Gazumped!, left hand not knowing what right hand doing or untrustworthy !!...”

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Mar 23,2018
Minithumbdown
By: 'Fuming1'
Mar 23,2018
0 people found
this helpful
Travelled from Dorset in snow to Thwaite to view on Sunday morning with Agency owner Brian Carlisle. We agreed on the property and no viewings further occur and property to be removed from market and he would take charge personally ! Next day etc my offers ...
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Comment on agent fees
N/ a
Was this helpful? Yes

“Very Smooth Transaction...”

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Mar 21,2018
Minithumbup
James
By: 'Lynn Albutt'
Mar 21,2018
0 people found
this helpful
Our dealings with all staff at J R Hopper was very pleasant & professional. James was an excellent liaison between us and the vendors and the whole experience was straightforward and stress free....
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Comment on agent fees
Good
Was this helpful? Yes

“Patience...”

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Mar 21,2018
Minithumbup
Andrew
James
By: 'Mr M Smith'
Mar 21,2018
0 people found
this helpful
I cannot fault the Staff in Settle for the service they provided for me & the patience they showed during a rather protracted move. First time I have sold a property & should I need to again, I wouldn't hesitate to use them again & recommend them highly ...
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Comment on agent fees
Fair & clearly laid out from the start.
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“The best estate agents in the Dales...”

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Mar 20,2018
Minithumbup
Andrew
James
By: 'Andrew and Elaine'
Mar 20,2018
0 people found
this helpful
We have bought and sold a number of properties over the last 20 years, always in search of the ideal estate agent. Working with Andrew, James, Natalie and Pam has been a revelation and if like us you are looking for the ideal estate agent then ...
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Comment on agent fees
We found the fees to be comparable to others.
Was this helpful? Yes

“Mrs...”

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Mar 19,2018
Minithumbup
Sarah
By: 'Linda Marshall'
Mar 19,2018
0 people found
this helpful
Excellent service throughout. Very Professional and a credit to your company. Increase her salary immediately !! All other persons in the Leyburn office were always helpful and efficient...
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Comment on agent fees
Pretty high really. But then I would say that wouldn't I ?
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“I experienced a fantastic and professional service from Emma. She ......”

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Feb 19,2018
Minithumbup
Emma
By: 'James'
Feb 19,2018
0 people found
this helpful
I experienced a fantastic and professional service from Emma. She was supportive throughout the purchase, from the initial viewings through to the eventual completion on the chosen property. She made the process straightforward and stress-free and communicated with me clearly throughout. Overall it was a ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Emma has been fantastic! The purchase of our property in ......”

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Feb 19,2018
Minithumbup
Emma
Samantha
By: 'Pat & Julian'
Feb 19,2018
0 people found
this helpful
Emma has been fantastic! The purchase of our property in Leyburn took a lot longer than we anticipated, (through no fault of anyone at Hoppers) but Emma kept us fully informed throughout the whole process. In fact she updated us far more regularly than our ...
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Comment on agent fees
N/A
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“Emma Roberts appears to be quite efficient.Although we didn't ......”

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Feb 16,2018
Minithumbup
Emma
Tom
By: 'Keith'
Feb 16,2018
0 people found
this helpful
Emma Roberts appears to be quite efficient. Although we didn't get the valuation price, and the sale took very much longer than we anticipated, we are now relieved that all is completed and we can move forwards with our next property in France....
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“Patient and pleasant during the long process. Occasionally not available ......”

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Feb 16,2018
Minithumbup
By: 'Hobsons'
Feb 16,2018
0 people found
this helpful
Patient and pleasant during the long process. Occasionally not available but acted on suggestions eg out of office on e mail...
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Comment on agent fees
Reasonable for work done
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Landlord Fees

For full information please go to https://www.jrhopper.com/wp-content/uploads/2019/06/JR-Hoppers-Landlord-Fees.pdf

Tenant Fees

There are no Administration Fees.
Prior to referencing a refundable Holding Deposit will be requested, the equivalent of 1 weeks’ rent, that will secure the property subject to full referencing being successful.
This Holding Deposit becomes part of the Tenancy Deposit (equivalent of 5 weeks' rent) which is held by the Deposit Protection Service for the duration of the tenancy.
Last updated at 06/06/2019, 2:34 PM by Mandy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The company is owned and managed on a daily basis by Directors, Brian & Liz Carlisle. Any issues not resolved to your satisfaction by our skilled trained and qualified staff can be referred to them for action. The Company is also a member of the NAEA, ARLA, and the Property Ombudsman so these bodies, and their redress schemes will resolve in the unlikely event of you not achieving satisfaction in house.
Last updated at 9:30 AM 09/11/2017 by allAgents

Awards won by J R Hopper & Co

Individual Branch Awards

Leyburn, DL8

Hawes, DL8

Settle, BD24


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J R Hopper & Co