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Oasis Estate Agents Ltd

Mallard Court 4 Clarence Street
Staines upon Thames,Staines
Surrey
TW18 4SP
01784 441 818

Mar 05,2018
Minithumbup
Ryan Cooper
Spencer McKay
By: 'Paula'
Mar 05,2018
0 people found
this helpful
I would like to thank Ryan and Spencer for all their help and guidance with our recent house purchase. It wasn't as straight forward as we had planned but Ryan and Spencer were brilliant brokers between us and the sellers as we overcame our ...
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Comment on agent fees
Not applicable in our case
Was this helpful? Yes
Feb 14,2018
Minithumbup
Ryan Cooper
Spencer McKay
By: 'Excellent customer service.'
Feb 14,2018
0 people found
this helpful
I want to congratulate the Oasis team on their excellent customer service, a special mention going to Ryan. He works well for and within the team, communicating with me at all times and keeping up to date with the sale of my Mother's property. ...
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Comment on agent fees
Good value for money.
Was this helpful? Yes
By: Ryan Cooper
Feb 14, 2018
View all comments (1)
Thank you for your kind words, they are greatly appreciated to show the efforts of the team at Oasis. I am pleased to say we pulled out all the stops not once but twice after and hope to work again with you soon. ...
Jan 18,2018
Minithumbup
Julie Jones
Kayleigh Slatter
By: 'Katie Payne'
Jan 18,2018
0 people found
this helpful
From the first viewing Julie made me feel at ease and was more than helpful in answering all the questions I had. After making an offer on a property both Julie and Kayleigh worked extremely hard in getting me into the property as soon as ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 27,2017
Minithumbup
Spencer McKay
By: 'Ms Fisher'
Nov 27,2017
0 people found
this helpful
Spencer was very friendly yet professional when he spoke to me on our initial phone call and also when he showed us a number of properties. He helped us post buying our property when we needed some questions answered. He was very personable....
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Was this helpful? Yes
Mar 29,2016
Minithumbup
By: 'Mark'
Mar 29,2016
0 people found
this helpful
Amiee Bryett is a fantastic estate agent and person. She and her company rescued my house sale that had gone very stale. Amiee worked tirelessly to repair the sale and we today have completed in under 8 weeks. I would recommend oasis very highly especially Amiee....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2015
Minithumbup
Steven Harvey
By: 'Diane Gould'
Dec 16,2015
0 people found
this helpful
The sale of my house went through smoothly, Amiee and Steve kept me informed every step of the way, they kept in regular, professional contact and updated me as and when there was an update, I have another property to sell next year and would ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 12,2015
Minithumbup
By: 'D Eldridge'
Dec 12,2015
0 people found
this helpful
After a shaky start with another member of staff, Amiee took over our account and immediately rebuilt our confidence in the agent. She was always at the end of the phone and returned unanswered calls promptly (even on her day off!). She retained a positive ...
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Was this helpful? Yes
Jul 26,2015
Minithumbup
By: 'Priya Deepan'
Jul 26,2015
0 people found
this helpful
Amiee from Oasis estate agent assisted us buying our first property. She was prompt in replying to our doubts and questions. Towards the completion date, when the sellers solicitors were trying to postpone the completion date, she took control over the situation and communicated effectively ...
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Was this helpful? Yes
Jul 07,2015
Minithumbup
By: 'Eleonora'
Jul 07,2015
0 people found
this helpful
I was extremely satisfied with the way Aimee managed the sale, starting from understanding the reasons behind my urgency and looking after the end of the tenancy and putting the house on the market at the appropriate time. I was also very pleased about Aimee ...
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Was this helpful? Yes
Jun 01,2015
Minithumbup
By: 'James Hill'
Jun 01,2015
0 people found
this helpful
We sold our property through OASiS. They helped us from start to finish by helping us with the right time to sell, how to market the property and get viewings. It took less then a week to have viewings and offers. They took great pictures, ...
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Comment on agent fees
A set price to sell from the start. No hidden fees or added extras.
Was this helpful? Yes
Apr 28,2015
Minithumbup
Ella Kirby
By: 'Jenn & Jerry'
Apr 28,2015
1 people found
this helpful
Not having moved for 27 years we were quite naive and didn't know what service to expect from an estate agent. Our minds were completely put at ease as soon as we met Steven. He was professional, friendly and knew his business. Our confidence in Oasis ...
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Was this helpful? Yes
Jan 26,2015
Minithumbup
By: 'Martin Hanslip'
Jan 26,2015
0 people found
this helpful
I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard. Keith has really done an outstanding job in all roles, I trust him totally and gave ...
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Was this helpful? Yes
Jan 17,2015
Minithumbup
By: 'Ms R Borgia'
Jan 17,2015
0 people found
this helpful
I made the difficult decision to sell my 94 year old grandmother's house which she had lived in for 40 years as she could no longer manage on her own. I contacted Isis and Steven Harvey came and met me at the house and was very sensitive ...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 12,2015
Minithumbup
By: 'Nick and Katherine'
Jan 12,2015
0 people found
this helpful
We sold our property via Oasis (formerly iSiS) and ended up buying our new property through them too. Throughout the process Aimee and the team were helpful, reassuring and hard-working keeping things moving and keeping everybody in the chain informed of all developments. They marketed ...
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Was this helpful? Yes
Dec 08,2014
Minithumbup
By: 'James Edwards'
Dec 08,2014
0 people found
this helpful
Keith Howard from ISIS has managed the letting of my flat for the past six years. I found him extremely professional, easy to work with (collaborative) and very supportive. This was my first lettings venture and Keith's experience and support have made this a relatively ...
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Was this helpful? Yes
Nov 13,2014
Minithumbup
Kayleigh Slatter
By: 'Simona Baldini'
Nov 13,2014
1 people found
this helpful
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started looking immediately and every time I found a flat ...
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Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'A & O'
Nov 11,2014
1 people found
this helpful
We have bought and sold property more than most over the years and experienced both the rough and the smooth in the process. We have been very impressed with the manner in which Amiee helped to overcome some of the problems associated with the Vendor's ...
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Was this helpful? Yes
Nov 04,2014
Minithumbup
By: 'Marjorie & Roy Buckingham'
Nov 04,2014
1 people found
this helpful
We have been renting our property through Isis at Staines for 17 months and would like to congratulate the branch staff , they are always very helpful and any problems that have arisen have been dealt with promptly, they have been extremely helpful and cannot speak highly ...
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Was this helpful? Yes
Oct 24,2014
Minithumbup
By: 'Philip'
Oct 24,2014
0 people found
this helpful
Aimee is an amazing Agent, very helpful and professional. She has an amazing knowledge of her field. She kept me well informed all the time during the deal....
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Was this helpful? Yes
Oct 19,2014
Minithumbup
By: 'Grace Revill'
Oct 19,2014
0 people found
this helpful
We sold our property with Isis and Aimee dealt with everything for us. I would highly recommend anyone in the area who are looking to sell or let their property to use them. From start to finish we had every confidence in their service. They ...
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Was this helpful? Yes
Oct 10,2014
Minithumbup
Steven Harvey
By: 'David'
Oct 10,2014
0 people found
this helpful
From the very first contact with Steven Harvey who did the initial valuation I have been very impressed by the professionalism and exceptional customer service provided by Isis. Our main contact through the sale process was Crispin. Nothing was too much trouble and he always ...
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Was this helpful? Yes
Oct 10,2014
Minithumbup
By: 'Crispin Jones'
Oct 10,2014
0 people found
this helpful
Crispin acted in a very calm & professional manner in the face of some very aggressive & unusual negotiating methods used by our purchasers. He was always responsive, polite & completely professional. I felt that he was always "on my side" and I ...
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Was this helpful? Yes
By: Crispin
Oct 10, 2014
View all comments (1)
Hi Brian, Many thanks for the review. I couldn't have written a better one myself in relation to your sale, even though it looks like I did indeed write the review... Best of luck with your on going plans and maybe one day we will find time for that lunch! Kindest regards Crispin ...
Oct 10,2014
Minithumbup
By: 'Sanjay and Daljit Ruparelia'
Oct 10,2014
0 people found
this helpful
I met Crispin Jones from Isis in around January 2014. I informed him my wife and I were looking for 2 bedroom investment properties within a specified area of Staines and had a fixed business plan. We explained that we had been looking for a while with ...
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Was this helpful? Yes
Oct 10,2014
Minithumbup
By: 'Mr and Mrs Kara'
Oct 10,2014
0 people found
this helpful
Crispin was great from the start of our buying process; he ensured we were always updated (where possible on a daily basis), his turn around on our queries was very quick, and in some cases, he was responding before 7.30am, showing his dedication to his ...
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Was this helpful? Yes
Oct 08,2014
Minithumbdown
By: 'Bruce'
Oct 08,2014
0 people found
this helpful
Avoid iSiS Residential Homes at all costs. The official code of practice for all TPO Members states; "When a contract is signed by a client during a visit by you to his home, at his place of work, away from your premises or online, ...
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Was this helpful? Yes
By: Steven Harvey
Oct 09, 2014
View all comments (1)
Dear Bruce Further to your comment regarding your family, I would welcome the opportunity to meet with you personally to discuss the situation as there has been no direct communication between you and myself to discuss this. Isis Residential has been trading successfully for over ten years and in that time have only had three written complaints. I take any complaint very seriously and am very sorry that you and your family feel this way however not all of your comments are correct. I accep ...
Oct 08,2014
Minithumbup
By: 'Jane Clements'
Oct 08,2014
0 people found
this helpful
I found Aimee to be very proffessional and her communication level to me was to say the least perfect. She continiously kept me updated throughout the whole process of selling my property. When she first came to my property and took very professional photographs it ...
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Was this helpful? Yes
Sep 11,2014
Minithumbup
By: 'Jane Colbourne'
Sep 11,2014
0 people found
this helpful
Isis were constantly honest and straightforward in their dealings with our sale. Their valuation was accurate. They kept us informed of any viewings and feedback from those viewings. We live 250 miles from the house we sold, so their care and attention was invaluable. They arranged ...
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Was this helpful? Yes
Aug 24,2014
Minithumbup
By: 'Carole Kleyn'
Aug 24,2014
0 people found
this helpful
Just bought our house using Isis. They were really helpful and did everything they could with a difficult purchase. Amiee is absolutely brilliant, nothing was too much trouble for her and she always kept in touch with us, even when it was bad news. I ...
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Was this helpful? Yes
Aug 02,2014
Minithumbup
By: 'Prasad Shiurkar'
Aug 02,2014
0 people found
this helpful
For the last 2 years I was tenant at a property managed by ISIS and I must say it was a very nice experience dealing with ISIS. Every time I happened to have a concern/issue, it was attended and resolved. Most importantly all the concerns ...
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Was this helpful? Yes
Jul 29,2014
Minithumbup
By: 'Caroline M.'
Jul 29,2014
0 people found
this helpful
Excellent service provided throughout. Our case was not an easy one but the communication skills of both Aimee and Crispin was excellent and made it such much easier. We felt really supported and received valuable advices during the length of the purchasing process. We are ...
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Was this helpful? Yes
Areas covered
  • TW18
  • TW15
  • TW19
  • TW20
  • TW17
  • TW16

NAEA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 16 0 53 0 33 0 5 2

Agent Fees

No fees set.
Last updated at 12:19 PM 05/04/2018 by allAgents

Complaints Procedure

Thank you for registering your points on all Agents and we have a procedure with all complaints. Please foward all correspondence to Steven Harvey Managing Director Direct Line 01784 415222 Mobile 077799887716 E:mail steven@isisresidentialhomes.co.uk.
Last updated at 12:19 PM 05/04/2018 by allAgents
Ryan Cooper Ryan Cooper
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2 reviews

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Julie Jones Julie Jones
Personal Assistant
1 reviews

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Lawrence Browning Lawrence Browning
Sales Consultant
0 reviews

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Cheryl Slark Cheryl Slark
Sales Progressor
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Barry Marshall Barry Marshall
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Julie Doran Julie Doran
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Liz Gamlen Liz Gamlen
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Connie MacKenzie Connie MacKenzie
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Marina Geraldes Marina Geraldes
Lettings Portfolio Manager
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Christine Froud Christine Froud
Lettings Portfolio Manager
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Ella Kirby Ella Kirby
2 reviews

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Steven Harvey Steven Harvey
Managing Director
19 reviews

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Kayleigh Slatter Kayleigh Slatter
Lettings co-ordinator
2 reviews

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Gemma Draper Gemma Draper
Viewing Guide
0 reviews

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Medina Mears Medina Mears
Viewing Guide
0 reviews

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Spencer McKay Spencer McKay
Sales Consultant
3 reviews

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