IP Twelve Lettings & Property Management
5/5, 47 reviews
98% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
IP Twelve wants to change your perception of lettings agents and promises to provide a professional, independent honest service. All of our fees will be transparent, no hidden costs and no corporate sales pitches. Our rapport based approach ensures that you feel comfortable and that you are in the right ... show more IP Twelve wants to change your perception of lettings agents and promises to provide a professional, independent honest service. All of our fees will be transparent, no hidden costs and no corporate sales pitches. Our rapport based approach ensures that you feel comfortable and that you are in the right place to fulfil all of your letting needs.

Our attention to detail and stunning visuals will allow your investment to be advertised and presented in the most marketable manner, we take pride in taking care of your property just as you would.

With years of local knowledge and having dealt with various clientele our vision is to offer the service and attention to detail you deserve.
IP Twelve Lettings & Property Management

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £595 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
24 1 20 0 0 0 0 0 2 0
Areas covered
  • IP12
  • Woodbridge
  • IP13
  • Wickham market
  • IP5
  • Grundisburgh
  • Melton
  • IP17
  • Rendlesham
  • Kesgrave
  • IP15
  • Martlesham
  • IP16
Address

6E Church Street
Woodbridge
Suffolk
IP12 1DH
01394 783012

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
DPS SAGEagent

“Very Friendly staff, they were very informat......”

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Jan 08,2020
Minithumbup
By: 'Jens-Robert'
Jan 08,2020
0 people found
this helpful
Very Friendly staff, they were very informative helpful with moving into the property and I thought the customer service was Brilliant all round. Would not hesitate to use IP12 lettings in the future...
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“good Experience...”

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Sep 05,2018
Minithumbup
By: 'David Robinson'
Sep 05,2018
0 people found
this helpful
Very professional and helpful. The house was let to a good tenant in reasonably quick time and for the recommended valuation. A stress free experience !....
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Comment on agent fees
Good
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“Jamie Curran...”

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Sep 04,2018
Minithumbup
By: 'Edward Fletcher'
Sep 04,2018
0 people found
this helpful
Excellent service and very good in dealing with both Landlord and tenant He has a good knowledge 0f the letting market in the local area. I wood recommend Jamie highly...
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Comment on agent fees
Fair
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“Excellent service...”

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Jul 11,2018
Minithumbup
By: 'Cindy'
Jul 11,2018
0 people found
this helpful
Jamie was extremely efficient and got us a tenant in no time at all. I would have no problem recommending him to anyone who is thinking of letting in the Woodbridge area....
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“Obligiing, cooperative, symathetic. Assisted promptly to several outstanding problems with ......”

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Mar 03,2018
Minithumbup
By: 'Jim.'
Mar 03,2018
0 people found
this helpful
Obligiing, cooperative, symathetic. Assisted promptly to several outstanding problems with this property (first time it had been let having been lacking in maintenance). This was my first rental and Jamie guided through with consideration and efficiency. Highly recommend....
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Comment on agent fees
Very reasonable
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“Jamie acted very quickly to my enquiry and quoted a ......”

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Mar 03,2018
Minithumbup
By: 'Slog'
Mar 03,2018
0 people found
this helpful
Jamie acted very quickly to my enquiry and quoted a rental in line with other quotes I liked his personal attention and he did what he said he would do, so I instercted him to proceed and find a tennant Within 24 hours a tennant was ...
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Comment on agent fees
Good, very competitive
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“Professional, efficient and courteous but it is Jamie's continuous communication ......”

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Mar 03,2018
Minithumbup
By: 'Elizabeth'
Mar 03,2018
0 people found
this helpful
Professional, efficient and courteous but it is Jamie's continuous communication that impressed and made the process seamless. I highly recommend IP Twelve you will not be disappointed with the service you receive....
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Comment on agent fees
Good
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“As first time landlords Jamie made the process very easy ......”

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Feb 05,2018
Minithumbup
By: 'Paul and Jane'
Feb 05,2018
1 people found
this helpful
As first time landlords Jamie made the process very easy and worked hard to find a tenant for us. Highly recommended and we will definitely use Jamie's services in the future....
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Comment on agent fees
Fees seemed reasonable although we didn’t shop around as didn’t feel the need to after meeting with Jamie
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“Jamie works fast to achieve an appropriate tenant and is ......”

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Jan 19,2018
Minithumbup
By: 'Rob'
Jan 19,2018
1 people found
this helpful
Jamie works fast to achieve an appropriate tenant and is an absolute breath of fresh air in the IP12 area .He is professional, hard working and I have no hesitation recommending him to other landlords....
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Comment on agent fees
Fees are fine
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“I am extremely pleased with the service me and my ......”

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Nov 15,2017
Minithumbup
By: 'Ellie D'
Nov 15,2017
0 people found
this helpful
I am extremely pleased with the service me and my partner received from IP Twelve. After searching for a property to rent for quite a while, Jamie was by far the most helpful and courteous letting agent. We didn't feel pressured into making a decision ...
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Comment on agent fees
We found the fees reasonable and knew from the start how much they would be.
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“From first finding my property to moving in, Jamie offered ......”

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Nov 10,2017
Minithumbup
By: 'GillC'
Nov 10,2017
0 people found
this helpful
From first finding my property to moving in, Jamie offered friendly and efficient service. No question was too much. Would happily use again and recommend to others....
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Comment on agent fees
Very good
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“I have found IP Twelve to be excellent in every ......”

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Nov 08,2017
Minithumbup
By: 'Sal'
Nov 08,2017
0 people found
this helpful
I have found IP Twelve to be excellent in every aspect. They are prompt in assisting both the landlord and the tenants in the property that I own. As yet I cannot fault any part of their service they offer....
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Comment on agent fees
Good
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“My first chat with Jamie was asking him general questions ......”

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Nov 08,2017
Minithumbup
By: 'Jo'
Nov 08,2017
0 people found
this helpful
My first chat with Jamie was asking him general questions about renting. He was so thorough in answering all my questions that when I found IP Twelve properties to rent I had no hesitation in wanting to arrange some viewings. I'm really glad that I ...
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Comment on agent fees
Very reasonable fees for the services provided.
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“I found Jamie Curran unfailingly helpful and courteous. He also ......”

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Nov 07,2017
Minithumbup
By: 'ja'
Nov 07,2017
0 people found
this helpful
I found Jamie Curran unfailingly helpful and courteous. He also found a client to take over my rental before it expired when my house was ready...
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Comment on agent fees
ok
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“Very very pleased with the service I have received with ......”

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Oct 19,2017
Minithumbup
By: 'Victoria'
Oct 19,2017
0 people found
this helpful
Very very pleased with the service I have received with IPtwelve letting. Jamie is on the ball, very quick to get things sorted and is always available via email or phone. I have felt at ease knowing he is dealing with our tenancy and that ...
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Comment on agent fees
Good
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“Having been searching for a property to let for quite ......”

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Oct 11,2017
Minithumbup
By: 'Freddie'
Oct 11,2017
0 people found
this helpful
Having been searching for a property to let for quite a while Myself and my partner were really impressed with how polite and genuine Jamie is. He has made the whole process very simple and has gone over and beyond what we expected. Jamie clearly ...
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Comment on agent fees
Good
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“Jamie is personable and attentive; in tune with the local ......”

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Oct 02,2017
Minithumbup
By: 'WN'
Oct 02,2017
0 people found
this helpful
Jamie is personable and attentive; in tune with the local property market. His service standards are high and his attention to detail is thorough. he is equally fair to landlord and tenant alike. All that one would hope for from an agent....
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Comment on agent fees
quite remarkable for the thoroughness of his service.
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“We have used IP Twelve to arrange the rental on ......”

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Sep 04,2017
Minithumbup
By: 'Mr & Mrs Smith, Woodbridge'
Sep 04,2017
0 people found
this helpful
We have used IP Twelve to arrange the rental on two properties now and have been delighted with the service we have received. Jamie has a relaxed and professional approach that inspires confidence. The marketing material and photos produced were very impressive and they clearly ...
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Comment on agent fees
Appropriate for the level of service
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“How refreshing to have an honest, straight forward, customer focused ......”

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Aug 30,2017
Minithumbup
By: 'Suffolk resident'
Aug 30,2017
0 people found
this helpful
How refreshing to have an honest, straight forward, customer focused lettings agency! After a few disastrous experiences in Suffolk with other estate agents we were delighted to meet Jamie and secure the property we are currently still renting. Cannot recommend his services enough....
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Comment on agent fees
Fair and transparent - not as expensive as Best Estates!
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“I was interested in letting my property and found Jamie ......”

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Jul 29,2017
Minithumbup
By: 'Mrs M Gemmill'
Jul 29,2017
0 people found
this helpful
I was interested in letting my property and found Jamie Curran at IPTWELVE very efficient in responding to my enquiry. Jamie was quick to visit my property and source the right tenant. Very good service and professional manner. Highly recommend the company....
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Comment on agent fees
Very good agent's fees.
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“My experience of using Jamie at IP12 has been faultless. ......”

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Jul 17,2017
Minithumbup
By: 'Duncan Foster'
Jul 17,2017
0 people found
this helpful
My experience of using Jamie at IP12 has been faultless. Nothing is too much trouble and dealt with a very high end property in a totally professional manner. 10 out of 10 for customer service, affordability and speed....
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Comment on agent fees
very affordable
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“My experience with this company has been excellent, I found ......”

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Jul 15,2017
Minithumbup
By: 'Lauren-Ashleigh'
Jul 15,2017
0 people found
this helpful
My experience with this company has been excellent, I found the process speedy/affordable and honest. The agent was very helpful and had good response times to any queries. The fees are cheaper than most other branches and you feel a sense of honesty and ...
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Comment on agent fees
Good/Affordable
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“Excellent service, Jamie went above and beyond to help me.......”

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Jul 03,2017
Minithumbup
By: 'Ipswich/woodbridge property Developer'
Jul 03,2017
0 people found
this helpful
Excellent service, Jamie went above and beyond to help me. He knew the type of Tennants I wanted in my property's and found the perfect people. I couldn't recommend this agent enough. His efficiency and pride in his work, is as if the house was ...
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Comment on agent fees
Good
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“A very professional service and very Friendly answered all calls ......”

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Jun 14,2017
Minithumbup
By: 'Gary'
Jun 14,2017
0 people found
this helpful
A very professional service and very Friendly answered all calls and emails promptly , I can thoroughly recommend IP12 lettings Gary...
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Comment on agent fees
Good
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“Jamie is fantastic. We received 1st class professional service and ......”

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Jun 06,2017
Minithumbup
By: 'Ed and Meg'
Jun 06,2017
0 people found
this helpful
Jamie is fantastic. We received 1st class professional service and everything moved along very quickly. It was refreshing to have a rental handled so efficiently. Highly recommend :) 5*...
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“Jamie has been fantastic in getting the right property for ......”

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Jun 01,2017
Minithumbup
By: 'Ms Tina and Rie Ramsey-Charles'
Jun 01,2017
0 people found
this helpful
Jamie has been fantastic in getting the right property for us! He went out of his way to meet all our needs and that including in finding a landlord that would except a dog!! His fee's a very good better than any of the popular ...
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Comment on agent fees
Jamie's fee are very reasonable and realistic in today's economy!
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“Hi, The service we received was first class. I have ......”

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May 31,2017
Minithumbup
By: 'Duncan Flower'
May 31,2017
0 people found
this helpful
Hi, The service we received was first class. I have not been in the rental market for 20 years and IP Twelve made it simple, efficient and gave me great advice. We got a perfect flat for my mum. Many Thanks, Duncan...
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Comment on agent fees
Good
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“Highly recommended. An exceptional service from initial contact. Kept informed ......”

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May 30,2017
Minithumbup
By: 'Wendy'
May 30,2017
0 people found
this helpful
Highly recommended. An exceptional service from initial contact. Kept informed throughout the whole process of tenant finding for our property. Always happy to give guidance when needed and completely honest and professional at all times. Jamie's ethos and values should be followed by all agents!...
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Comment on agent fees
Good
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“It was a pleasure dealing with Jamie. He was efficient, ......”

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May 05,2017
Minithumbup
By: 'Kathryn'
May 05,2017
0 people found
this helpful
It was a pleasure dealing with Jamie. He was efficient, communicative and worked hard to find us suitable tenants. He provided good value for money. We would definitely recommend his service....
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Comment on agent fees
Very fair
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“It is always a pleasure to do business with Jamie. ......”

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Apr 27,2017
Minithumbup
By: 'Suzanne'
Apr 27,2017
0 people found
this helpful
It is always a pleasure to do business with Jamie. His expert advice throughout the purchase and refurbishment of my buy to let property was incredibly helpful. Jamie is always very prompt when replying to my communication - always with a knowledgable and positive attitude. ...
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Comment on agent fees
Competitive.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CUSTOMER COMPLAINTS HANDLING PROCEDURE
As a firm licensed by the National Approved Letting Scheme,IP Twelve aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:
I f y o u b e l i e v e y o u h a v e a g r i e v a n c e , p l e a s e w r i t e i n t h e f i r s t i n s t a n c e t o I P T w e l v e a t t h e a d d r e s s b e l o w :
14 Deben Mill Business Centre, Old Maltings Approach Woodbridge IP12 1BL
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in­house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Jamie Curran, Director who will review the complaint.
Following the conclusion of our in­house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in­house review of the complaint, you can refer the matter to The Property Ombudsman, Milford House 43­55 Milford Street, Salisbury Wiltshire SP1 2BP
Last updated at 1:49 PM 14/11/2016 by Jamie Curran

Awards won by IP Twelve Lettings & Property Management

Individual Branch Awards

Woodbridge, IP12


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IP Twelve Lettings & Property Management