Inspire Estates
4.6/5, 79 reviews
91% recommended
71% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

Inspire Estate Agents truly care about the service we provide, offering excellent value with unrivaled results. We cherish our independence as it means we are accountable for everything that happens within our company and can bring a touch of personality to our work.If you are selling, we guarantee you ... show more Inspire Estate Agents truly care about the service we provide, offering excellent value with unrivaled results. We cherish our independence as it means we are accountable for everything that happens within our company and can bring a touch of personality to our work.
If you are selling, we guarantee you will be impressed with our service! We are so confident that you will love our honest and pro-active approach that we don't need to tie you into restrictive sole agency agreements!

We will provide you with the best marketing in Crawley from professional photography to individual property websites. Our distinctive marketing will help your property stand out from the crowd, ensuring you achieve the best sale price in the shortest timescale.

For landlords we can guarantee your rent is paid on the rent due date, every time! We carry out strict vetting procedures to ensure the highest quality tenants to give you peace of mind. During the tenancy we carry out 3-4 inspections each year to ensure your asset is maintained to the highest standards and is not depreciating in value.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 93% £167,000 £400,000
Lettings 100% 93% £800 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 23 5 27 1 13 1 3 0
Areas covered
  • RH10
  • RH11
Address

13 Tilgate Parade
Crawley
West Sussex
RH10 5EQ
01293 582335

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“AVOID AVOID AVOID...”

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Jul 11,2023
Minithumbdown
By: 'David'
Jul 11,2023
0 people found
this helpful
Highly unprofessional organisation in dealing with the sale of a property relating to my divorce. The manager has taken legal advice from as he quoted "An old friend that used to be a conveyancer", and has got his facts incorrect. The organisation are incompetent in ...
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“Great Communication...”

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Jun 05,2023
Minithumbup
Terri
By: 'Vicky'
Jun 05,2023
0 people found
this helpful
I have been working with Terri on a sponsorship project. Communication has been excellent throughout. I would love to work with Terri and Inspire again! :)...
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“5 stars for Yasmin who works in the lettings ......”

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Apr 12,2023
Minithumbup
Yasmin
By: 'Sophie'
Apr 12,2023
0 people found
this helpful
5 stars for Yasmin who works in the lettings team. Yasmin is great to deal with and offers excellent customer service...
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“Very experienced and professional service. Al......”

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Mar 14,2023
Minithumbdown
Emily
By: 'Anon'
Mar 14,2023
1 people found
this helpful
Very experienced and professional service. Always responsive to queries/issues and easy to deal with.Would use again and recommend to anyone needing their services....
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“I would honestly recommend inspire agency , b......”

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Oct 06,2022
Minithumbup
Emily
By: 'Adrian'
Oct 06,2022
0 people found
this helpful
I would honestly recommend inspire agency , because the service Emily Slater provided was incredible. She honestly made such a massive difference to my stay and was really fast in sorting out any issues. The level of service I received was outstanding....
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“Really poor service all round. We rented a property with ......”

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Feb 01,2022
Minithumbdown
Emily
By: 'Niall'
Feb 01,2022
1 people found
this helpful
Really poor service all round. We rented a property with Inspire for two years and that tenancy has just come to an end. Throughout the tenancy, we were met with resistance, procrastination, and excuses whenever repairs were required. Some of the low-lights include refusing to ...
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“First time moving into my own flat - the proc......”

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Mar 03,2021
Minithumbup
Rhianna
By: 'Rebecca'
Mar 03,2021
0 people found
this helpful
First time moving into my own flat - the process went smooth and had no issues with booking in viewings multiple times, especially during covid. All was safe and went well....
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“Great service...”

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Feb 17,2021
Minithumbup
Rhianna
By: 'Tom'
Feb 17,2021
0 people found
this helpful
Have used inspire twice now and have been very pleased with the service I have received. Always a friendly professional and informative service....
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“Fab!...”

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Feb 16,2021
Minithumbup
Rhianna
By: 'Ellie'
Feb 16,2021
0 people found
this helpful
I have had a great experience with Inspire. I was treated with great respect and it was so lovely having someone who was friendly and supportive to help with the whole process. Communication has been excellent. Any worries or concerns have been dealt with quickly ...
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“Fantastic Inspire Estate Agents...”

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Jan 31,2021
Minithumbup
Mark
By: 'Dawn'
Jan 31,2021
1 people found
this helpful
Inspire Estate Agents have been fundamental in helping us build our property portfolio. We have purchased numerous properties with Inspire and they are now the lettings agent for our rentals. All of the staff are helpful, efficient and friendly, we highly recommend them to anyone ...
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“Rhianna is always helpful, and greets us with......”

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Jan 29,2021
Minithumbup
Rhianna
By: 'Paul'
Jan 29,2021
0 people found
this helpful
Rhianna is always helpful, and greets us with a smile and a polite, professional manner when we pop into the branch. She is always quick to reply to any issues we have and is a pleasure to work with making our job so much easier....
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“Superb experience dealing with Inspire from s......”

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Jan 10,2021
Minithumbup
Mark
By: 'Phil'
Jan 10,2021
0 people found
this helpful
Superb experience dealing with Inspire from start to finish. We were mainly looked after by Mark and Yas throughout the process, and both demonstrated excellent knowledge of their industry. I'm a first time landlord and they helped ensure I had absolutely everything in place to ...
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“Really polite, kind and super helpful! Was am......”

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Dec 21,2020
Minithumbup
Rhianna
By: 'Jade'
Dec 21,2020
0 people found
this helpful
Really polite, kind and super helpful! Was amazing with her service! Always had time to help and so easy to communicate with Rhianna....
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“Im extremely grateful to the entire team aO......”

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Jun 03,2020
Minithumbup
Erika
By: 'Nedra'
Jun 03,2020
1 people found
this helpful
Im extremely grateful to the entire team a Of inspire estate agency who made my move in so easy. Even after the move in they are always ever so helpful. I would like to mention Erika and Rhianna who are so amazing at their work ....
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“Lovely people to deal with, professional, fri......”

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Mar 13,2020
Minithumbup
Emily
By: 'Octavian'
Mar 13,2020
0 people found
this helpful
Lovely people to deal with, professional, friendly and very responsive in problem solving. In our case they did an amazing job helping us not to become homeless. We'll never find enough words to thank them....
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“I can't praise inspire estates enough for a......”

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Feb 12,2020
Minithumbup
Rhianna
By: 'Alice'
Feb 12,2020
0 people found
this helpful
I can't praise inspire estates enough for all their help during my house move. I called nearly every day for help and advice with certain documents and every member of the team was always very helpful and friendly. I'd especially like to thank Erika (Heywood) ...
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“all round amazing....”

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Dec 05,2019
Minithumbup
Mark
By: 'Kurtis'
Dec 05,2019
0 people found
this helpful
Every interaction with the team at Inspire estate agents I can only praise, every member of the team is incredibly professional, knowledgeable and also down to earth, I genuinely cannot fault them. They are transparent which as an estate agents this is imperative, on inspecting ...
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“Great service, very profesional and efficient......”

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Nov 18,2019
Minithumbup
Rhianna
By: 'Izabela'
Nov 18,2019
0 people found
this helpful
Great service, very profesional and efficient. Big thank you to Rhianna, who couldn’t be any more helpfull. Everything was very smooth and swift....
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“If anyone is considering renting or buying wi......”

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Nov 15,2019
Minithumbdown
By: 'Melissa'
Nov 15,2019
3 people found
this helpful
If anyone is considering renting or buying with this company DONT unless of course you want to talk to a brick wall. They are unprofessional,rude, unreliable people. They dont help with problems or ever call you back. Disgusting service, the manager is running a ...
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“house sale...”

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Aug 13,2018
Minithumbup
Vic
By: 'Pat'
Aug 13,2018
1 people found
this helpful
Mum required lots of help and support whilst selling her home. Vic Patel went above and beyond to give her all the help and support she required when Vic was not around all of the other staff were more than happy to help also, from ...
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Comment on agent fees
Good
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“Thank you to Vic Patel, who pulled out all the ......”

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Nov 29,2017
Minithumbup
Vic
By: 'Anita'
Nov 29,2017
0 people found
this helpful
Thank you to Vic Patel, who pulled out all the stops to help us sell a house in Hazelwick Road in Three Bridges. This was a difficult time for us my Father had just died, My Mother was grieving and I was trying to sell ...
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“A friend warned me to be careful and to record ......”

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Nov 02,2016
Minithumbdown
By: 'George'
Nov 02,2016
2 people found
this helpful
A friend warned me to be careful and to record ALL telephone calls with Inspire, due to their lack of care and extremely bad customer service. However, there was a property I wanted to buy, which unfortunately was up for sale with Inspire. (I wish ...
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Comment on agent fees
Too expensive
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“I was very happy that my house was sold at ......”

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Oct 26,2015
Minithumbup
By: 'AB'
Oct 26,2015
1 people found
this helpful
I was very happy that my house was sold at a price I was hoping to get within a very reasonable timescale. The marketing was very good and very efficient in terms of getting good quality photos and advertising material on line quickly....
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“We used Inspire to sell our recent property in Crawley ......”

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Oct 16,2015
Minithumbup
By: 'David'
Oct 16,2015
1 people found
this helpful
We used Inspire to sell our recent property in Crawley and after having 4 agents come to us we felt they where the fight fit for us. The other agency's seemed more interested in Open day style approach which I personally didn't want as having been ...
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“I recently sold a studio flat with Inspire. Matt and ......”

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Aug 04,2015
Minithumbup
By: 'Lesley'
Aug 04,2015
1 people found
this helpful
I recently sold a studio flat with Inspire. Matt and his team were excellent. They replied promptly to any queries and were helpful throughout the sales process. Very happy with the service I received....
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“I have had a great first time experience with Inspire. ......”

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Jan 25,2015
Minithumbup
Mark
By: 'Alicja'
Jan 25,2015
0 people found
this helpful
I have had a great first time experience with Inspire. The team which I dealt with was always very friendly, helpful and polite. Very pleased. I would recommend Inspire to any of my friends and family....
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“Inspire were responsive, efficient and unfailingly positive and encouraging throughout. ......”

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Dec 15,2014
Minithumbup
Ross
By: 'Andrew'
Dec 15,2014
0 people found
this helpful
Inspire were responsive, efficient and unfailingly positive and encouraging throughout. Information on the type of heater in the property, needed for the electrical check I wanted, was passed on immediately to the electrical contractor. Inspire drove me to the property twice: once to view and ...
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“I sold through Inspire. I was hoping for a quick ......”

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Nov 27,2014
Minithumbup
Ross
By: 'Has'
Nov 27,2014
0 people found
this helpful
I sold through Inspire. I was hoping for a quick sale and got a buyer within a few weeks and completed in a few months. I got updates throughout the whole process which helped with the stress of selling. I would definitely recommend....
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“Selling a house is always a roller coaster ride. However ......”

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Oct 08,2014
Minithumbup
By: 'Martin'
Oct 08,2014
0 people found
this helpful
Selling a house is always a roller coaster ride. However Inspire took on board all my requests and were never pushy throughout the entire process, taking on all viewings and reporting back as necessary. In fact they advised on when the house should be marketed ...
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“Ross was able to arrange a viewing of the property ......”

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Jul 30,2014
Minithumbup
Ross
By: 'Amy'
Jul 30,2014
0 people found
this helpful
Ross was able to arrange a viewing of the property at a time that was convenient to me and called me back same day to confirm. Once I placed an offer on the property, my offer was accepted same day and the Agents sales memorandum ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The aim of this process is to resolve all customer issues or concerns as quickly as possible.In the majority of cases we hope that any issues can be resolved quickly and amicably to
customers’ satisfaction at Manager level.

If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint.

1. In first instance you should contact The Sales Manager Vic Patel who has been appointed to deal with any complaints for Residential Sales and we will arrange to see you to discuss your complaint.

2. Where your complaint is initially made verbally, we will try to resolve you complaint and if the outcome is unsatisfactory you will be requested to send a written summary of your complaint to the person dealing with it.

3. Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to
your complaint. You will be invited to make any comments that you may have in relation to this.

4. Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of his investigation and to
let you know what actions have been or will be taken.

5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, you should write to our Director, Matthew Cousins at 13 Tilgate Parade, Tilgate, Crawley, West Sussex, RH10 5EQ. He will conduct a separate review of your complaint and contact you
within fourteen days to inform you of the conclusion of this review.
Last updated at 2:02 PM 26/07/2017 by Matthew Cousins

Awards won by Inspire Estates

Regional Awards won by Inspire Estates

Individual Branch Awards

Crawley, RH10



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