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Statton House, 9-13 Swiss Terrace
Greater London
0845034 5792

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Mar 17,2014
By: 'AK'
Mar 17,2014
1 people found
this helpful
Hi Denise and Tony have both been hard working and straight forward and if it wasn\'t for them I probably would not have let this flat. They handled some of my conditions pre-move in with patience and understanding and helped me to deal with a tough landlord. They got the inventory done on time and made sure any minor issues were handled promptly. I think they are straight forward people - I wouldn\'t hesitate to deal with them again...
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Feb 19,2014
By: 'byethieves'
Feb 19,2014
25 people found
this helpful
This agency is a part of the OM Property Management Group, and all of the comments that have been submitted to this site regarding OM apply to Insero as well. OM is rated at this site as the worst property management agency in the UK. Insero impressed us with their dishonesty, discourtesy and incompetence. The service they provided at our property ranged from failure to resolve bills left over from the previous tenant, threats of retaliatory eviction, and refusal to make basic repairs. The...
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By: Agentangel
Mar 25, 2014
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Dear Byethieves, I note your comments regarding this agent and wondered whether you had raised these directly with the agency themselves. If you have it would be useful to understand the outcome? If they are members of ARLA they will have to follow the complaint process prescribed by ARLA, which will include the appointment of an ombudsmen if you remain unsatisfied. This is worthwhile if you feel you have a case. I wish you all the best ...
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Denise  - upload your photo Denise
1 reviews

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Tony  - upload your photo Tony
1 reviews

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