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Infiniti Properties
4.7/5, 397 Reviews
92% Recommended
100% sales valuation accuracy
90% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it’s a business run like a family, and we make it our business to help our extended family (aka clients).
16 years and building year on year, we have over a century’s worth o
f combined experience across our dedicated team who are geared towards providing exceptional service for a sensible value.
We cater for all types of renters, buyers, sellers & landlords, from those accidental landlords with one property to professional landlords with 50+ in their portfolio.
Managing Director Scott Hume says:-
“It’s all about the relationship you create from the beginning, both with tenants and landlords, ultimately we have to build trust, and fast, because there will always be problems, that’s just the nature of the business, but if tenants and landlords trust you then it makes the process of resolving property based problems so much easier and everyone can get on with their lifeâ€
Our expertise extends beyond letting and managing property, we consistently source property and associated mortgages to help add to portfolios, we also refurbish property, whether it be one you've owned for a while and want to give it a new lease of life, or maybe it is one you have bought specifically with a view to adding capital value, either way, our team can manage and deliver all levels of refurbishment.
Latest Reviews
Alan, Sabarina & Archie
Divya Lakshminarayanan
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 92% | £38,000 | £372,000 |
| Lettings | 90% | 92% | £260 | £3,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 105 | 4 | 195 | 26 | 34 | 0 | 18 | 0 | 11 | 4 |
Areas covered
- East Dunbartonshire, West Dunbartonshire,
- Glasgow, East Renfrewshire, North Lanarkshire
- South Lanarkshire, Renfrewshire,
Address
Infiniti Properties
1016 Argyle Street, Glasgow, City of Glasgow
G3 8LX
0141 553 2677
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Social Media
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Rankings
Latest Properties
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Images and Videos
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Throughout the buying process ...
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5 Star Review
By : 'Jamie'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Buyer)
Sold price : £166000
Would you recommend ? : Yes
Postcode : G4
11 Apr 2017
People found this helpful0
Throughout the buying process Richard was very helpful and quick to communicate between my self and the sellers which made the process a lot smoother as well as facilitating a couple of ... Read Full Review
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Daryl was very prompt with ...
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4 Star Review
By : 'David'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : G31
7 Apr 2017
People found this helpful0
Daryl was very prompt with her replies whenever we had an issue and if she was unsure about anything she would always get back to us with the answer. I usually ask a lot of questions so it was nice to have someone patiently go through everything with ... Read Full Review
Comments on Agent Fees
N/A
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Have not been with the agency ...
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4 Star Review
By : 'Katie'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G11
6 Apr 2017
People found this helpful1
Have not been with the agency for long but so far happy with their service. Particular plus was that they made the initial contact with the council/utilities companies when I moved in which was helpful. Also helpfully accommodated me moving in earlier than planned on their end as I was subsequently ... Read Full Review
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Could not of been a smother ...
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5 Star Review
By : 'waqas'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G31
6 Apr 2017
People found this helpful1
Could not of been a smother process in getting us into our new property! Daryl responded to me whenever I had any questions very quickly :) Very happy with the service and would recommend to ... Read Full Review
Comments on Agent Fees
n/a
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Darryl was kind, courteous ...
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5 Star Review
By : 'yelbew24'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £375
Would you recommend ? : Yes
Postcode : G31
5 Apr 2017
People found this helpful1
Darryl was kind, courteous and patient during what was a very stressful time for me and was always on hand to answer any queries I had in a professional and friendly manner. I feel I should also give a special mention to Angie too. She was excellent at handling some of my maintenance issues at the ... Read Full Review
Comments on Agent Fees
So far reasonable from what I've seen.
Comments (0)Was this helpful?:
Daryl has been great through ...
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5 Star Review
By : 'Heather'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £350
Would you recommend ? : Yes
Postcode : PA1
5 Apr 2017
People found this helpful1
Daryl has been great through the entire process of us finding out new home. She has been contiously helpful and fully informative to help ensure that our experience was as smooth as possible from start to finish! Compared to other letting agents I've dealt with in other companies, the standard to ... Read Full Review
Comments (0)Was this helpful?:
Jay was very happy to offer ...
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5 Star Review
By : 'Phil'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : G11
4 Apr 2017
People found this helpful0
Jay was very happy to offer advice at all stages of the process of me finding properties to purchase, advising on their potential rental values, decor and furnishings where appropriate including purchasing and decor supply. Infiniti work well as a team with good support in the referencing, ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Iain was extremely helpful ...
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5 Star Review
By : 'Scott'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : G51
29 Mar 2017
People found this helpful0
Iain was extremely helpful from getting a viewing sorted to getting the lease signed, deposit paid and keys collected. Answered all questions we had ... Read Full Review
Comments (0)Was this helpful?:
I dealt with Iain for all my ...
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5 Star Review
By : 'Thomas'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : G31
27 Mar 2017
People found this helpful0
I dealt with Iain for all my enquiries and he was very helpful with everything. He was pleasant when on the phone and also when met in person. He also sent a nice email to wish me luck in my new ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Daryl provided me with an ...
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5 Star Review
By : 'Gemma'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £365
Would you recommend ? : Yes
Postcode : G31
24 Mar 2017
People found this helpful1
Daryl provided me with an excellent end to end service and made the process smooth for me. I was stressed as I felt things were taking too long to get done but Daryl put me at ease the whole way through as well as going over and above to make sure my experience was amazing. She is a credit to ... Read Full Review
Comments (0)Was this helpful?:
Very professional attitude ...
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5 Star Review
By : 'Andrew'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : G11
23 Mar 2017
People found this helpful0
Very professional attitude and down to earth. Exceptional at answering questions in an easy to understand way. There wasn't any occasions where i didnt know where i stood in the process or was confused by ... Read Full Review
Comments on Agent Fees
Agents fees were not an issue
Comments (0)Was this helpful?:
Very professional and ...
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5 Star Review
By : 'JPF'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G37
22 Mar 2017
People found this helpful2
Very professional and efficient. He answered exhaustively all my questions, and his explanations were clear. I would definitely recommend ... Read Full Review
Comments (0)Was this helpful?:
Iain has dealt with ...
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5 Star Review
By : 'smakita'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : Yes
Postcode : G781
13 Mar 2017
People found this helpful1
Iain has dealt with everything from my property viewings through to successfully finding a flat and the subsequent tenancy process. He and Daryl have made the whole process very smooth, resolving issues with the application and promptly dealing with queries and problems. I have been with another ... Read Full Review
Comments (0)Was this helpful?:
I had a kitchen tube ...
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5 Star Review
By : 'Gabor'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ECKF
9 Mar 2017
People found this helpful0
I had a kitchen tube blocking. I asked Amy to send someone asap, and the same day a plumber came and fixed it. Thank You ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Infiniti have proven to be a ...
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5 Star Review
By : 'Travis'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G51
9 Mar 2017
People found this helpful0
Infiniti have proven to be a great choice in managing the letting of my flat. I felt instantly that Jay and the team were genuine in their intentions to get the best price and the best tenants. The marketing was superb, from excellent professional photographs to a well-written description, which ... Read Full Review
Comments on Agent Fees
Happy with the management fees, and also the tenant finding fees, which looked like a lot on paper, but was worth it once I'd seen how efficient the process was.
Comments (0)Was this helpful?:
Both Richard and Jay were ...
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5 Star Review
By : 'Thomas'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : G3
9 Mar 2017
People found this helpful0
Both Richard and Jay were very helpful. I was given all the relevant and required information and then left to make a decision with no ... Read Full Review
Comments on Agent Fees
Fees are competitive and reduction to 8% within local postcodes offered make it more attractive
Comments (0)Was this helpful?:
Very helpful, and ...
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5 Star Review
By : 'David'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G67
8 Mar 2017
People found this helpful0
Very helpful, and knowledgeable about letting property., wasn't sure about letting, but put my mind at ease, after initial ... Read Full Review
Comments on Agent Fees
good.
Comments (0)Was this helpful?:
Great service when renting my ...
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5 Star Review
By : 'Davie'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : G3
8 Mar 2017
People found this helpful0
Great service when renting my property. Quick to get the apartment advertised online and secured a tenant at a high price within the first week. Communication and help has also been very ... Read Full Review
Comments on Agent Fees
Fees were reasonable and well worth it since we secured a tenant very quickly
Comments (0)Was this helpful?:
The staff are really helpful ...
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5 Star Review
By : 'Ann-Marie'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G44
22 Feb 2017
People found this helpful1
The staff are really helpful and efficient and have managed my properties very well. I would always recommend them to friends and ... Read Full Review
Comments on Agent Fees
The fees are very competitive.
Comments (0)Was this helpful?:
All in all a very friendly ...
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5 Star Review
By : 'Martin'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : PA1
17 Feb 2017
People found this helpful1
All in all a very friendly experience. Great enthusiasm and friendliness by Jay and very diplomatic approach with Daryl. I did feel at times I wasn't listened to but I'm delighted with the final ... Read Full Review
Comments on Agent Fees
N/a
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p>The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.</p> <p>Please follow this process:</br></br> 1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally</br> 2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com</br> 3. The General Manager will respond within 24 hours acknowledging your complaint</br> 4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint</br> 5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)</br> 6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.</br></p>
Last updated at 5/31/2019, 10:51:33 AM by allAgents
