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Infiniti Properties
4.7/5, 397 Reviews
92% Recommended
100% sales valuation accuracy
90% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it’s a business run like a family, and we make it our business to help our extended family (aka clients).
16 years and building year on year, we have over a century’s worth o
f combined experience across our dedicated team who are geared towards providing exceptional service for a sensible value.
We cater for all types of renters, buyers, sellers & landlords, from those accidental landlords with one property to professional landlords with 50+ in their portfolio.
Managing Director Scott Hume says:-
“It’s all about the relationship you create from the beginning, both with tenants and landlords, ultimately we have to build trust, and fast, because there will always be problems, that’s just the nature of the business, but if tenants and landlords trust you then it makes the process of resolving property based problems so much easier and everyone can get on with their lifeâ€
Our expertise extends beyond letting and managing property, we consistently source property and associated mortgages to help add to portfolios, we also refurbish property, whether it be one you've owned for a while and want to give it a new lease of life, or maybe it is one you have bought specifically with a view to adding capital value, either way, our team can manage and deliver all levels of refurbishment.
Latest Reviews
Alan, Sabarina & Archie
Divya Lakshminarayanan
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 92% | £38,000 | £372,000 |
| Lettings | 90% | 92% | £260 | £3,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 105 | 4 | 195 | 26 | 34 | 0 | 18 | 0 | 11 | 4 |
Areas covered
- East Dunbartonshire, West Dunbartonshire,
- Glasgow, East Renfrewshire, North Lanarkshire
- South Lanarkshire, Renfrewshire,
Address
Infiniti Properties
1016 Argyle Street, Glasgow, City of Glasgow
G3 8LX
0141 553 2677
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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First time ...
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5 Star Review
By : 'Robert'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Vendor)
Sold price : £199250
Would you recommend ? : Yes
Postcode : G11
3 Aug 2018
People found this helpful0
A big thanks to Richard Glenton, he was recommended by a friend and I'm glad he was. Made the selling process as smooth as my wife and I could have wished for. We hope that we get the opportunity to use Richard and infinity ... Read Full Review
Comments on Agent Fees
More than competitive with the larger companies, clear with no hidden costs
Comments (1)Was this helpful?:
By : Scott Hume
3 Aug 2018Thanks very much Robert, great to hear your lovely...
Very kind and ...
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5 Star Review
By : 'Romina'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G4
30 Jul 2018
People found this helpful1
Fraser was very professional and kind. His answers and availability were very quick and helped me with all the problem on my new ... Read Full Review
Comments (1)Was this helpful?:
By : Scott Hume
30 Jul 2018Thanks Romina, Fraser is new to the team so it's great to hear your positive...
Amy has been so kind & ...
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5 Star Review
By : 'Daisy'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : FY15
24 Jul 2018
People found this helpful1
There were a few delays initially with moving in to our rented flat & I had a lot of questions etc., but Amy has been so helpful & reassuring every step of the way. When we first moved in there were a few maintenance issues but Amy had all of them sorted within 24 hours. She has been so ... Read Full Review
Comments (1)Was this helpful?:
By : Scott Hume
30 Jul 2018Thanks Daisy, great to hear you're...
Johnston ...
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5 Star Review
By : 'BEST'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PA6
20 Jul 2018
People found this helpful1
Really good company to deal with Richard took care of all the selling aspect of the flat. Then gave me a solicitor to deal with again these guys were up to the mark . Sale went through no hassle . Thanks Infinity ... Read Full Review
Comments on Agent Fees
I was pleased with the agents fee not at all excessive
Comments (1)Was this helpful?:
By : Scott Hume
20 Jul 2018Thanks very much, great to hear it all went through hassle...
Very helpful in dealing with ...
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5 Star Review
By : 'RS'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : G14
9 Jul 2018
People found this helpful1
Helped with my purchase. Very attentive and quick to response to my queries. Provided a nice summary of key flat details during my ... Read Full Review
Comments (1)Was this helpful?:
By : Scott Hume
9 Jul 2018Great to hear, thanks...
Sale of Property was ...
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5 Star Review
By : 'Gordon'
Branch : Finnieston, 1016 Argyle Street
Services : Mortgages (I got a mortgage through them)
Sold price : £90000
Would you recommend ? : Yes
Postcode : G51
25 Jun 2018
People found this helpful1
I was very pleased with the whole sale process, I was kept informed at each stage and it was always very positive. I would have no hesitation in recommending Infiniti for either Mortgage advice or Property sale Gordon Reid ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Scott Hume
25 Jun 2018Thanks Gordon, delighted to hear you are happy with the...
Excellent Flat Renting ...
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5 Star Review
By : 'Chloe'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : G3
19 Jun 2018
People found this helpful2
We had a fantastic experience finding a flat to rent with Infinity Properties. Ann Hume showed me around the property and was extremely friendly and provided me with the information on how to apply for the property. Our application was handled by Fiona Uhe who was always very helpful and quick to ... Read Full Review
Comments (0)Was this helpful?:
Extremely helpful and fast ...
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5 Star Review
By : 'Sophie'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G3
14 Jun 2018
People found this helpful1
Amy dealt with our maintenance issue extremely quickly and went above and beyond to help us resolve this. Amy kept us up to date throughout and put herself out to ensure the smoothest and fastest ... Read Full Review
Comments (1)Was this helpful?:
By : Scott Hume
14 Jun 2018Thanks very much Sophie, great to hear you are...
INFINITY PROPERTIES ...
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5 Star Review
By : 'Alan'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G14
11 Jun 2018
People found this helpful1
The service provided by Richard Glenton and infinity properties was excellent and I would recommend them anyone looking to buy or sell a ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Scott Hume
11 Jun 2018Thanks very much...
Thank ...
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5 Star Review
By : 'Illa'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £335
Would you recommend ? : Yes
Postcode : G31
8 Jun 2018
People found this helpful2
Big thank you for Anne and Stephanie, Always professional and super helpful. Also want to thank all the team, they are doing a great ... Read Full Review
Comments (1)Was this helpful?:
By : Scott Hume
8 Jun 2018Thanks very much for your kind words...
Professional ...
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5 Star Review
By : 'Hugh'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : G74
19 May 2018
People found this helpful1
Selling a property for the first time ,I found the experience very easy which was down to Richards professionalism He kept me informed all the time of what was happening and always took the time to explain anything i didn't understand i would recommend him to anyone selling their property ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Scott Hume
22 May 2018Thanks very much Hugh, Richard does his very best so it's great to hear him getting...
Excellent ...
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5 Star Review
By : 'GMcP'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Sold price : £59000
Would you recommend ? : Yes
Postcode : G71
18 May 2018
People found this helpful1
Richard was extremely informative, very proactive and kept us informed every step of the way. This made selling our property very easy. A big thumbs up from ... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (1)Was this helpful?:
By : Scott Hume
18 May 2018Great to hear the sale went through as planned and you're happy with the service provided by...
Quick & ...
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4 Star Review
By : 'Russ'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : G33
15 May 2018
People found this helpful1
Dealt with Inifiniti Properties twice, the first time I never got the flat I wanted due to landlord changing his mind, however managed to secure a better place the second time thanks to Fiona Uhe who somehow managed to secure it for me right through to moving in. Slight communication breakdown of ... Read Full Review
Comments on Agent Fees
Good.
Comments (1)Was this helpful?:
By : Scott Hume
15 May 2018Thanks very much Russ, glad to hear Fiona got it all sorted for you, best,...
Fast responses and ever ...
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5 Star Review
By : 'Michael'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G41
8 May 2018
People found this helpful1
After a few issues early on into the move, Amy was excellent in helping address the issue and sending someone out to fix. Immediately responding to any questions or queries I had regarding matters via email, and understanding towards the severity of certain ... Read Full Review
Comments (0)Was this helpful?:
Fantastic Customer ...
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5 Star Review
By : 'Gareth'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : 51
26 Apr 2018
People found this helpful1
Stephanie both in the past and presently continues to deliver an outstanding service with a prompt reply to any admin needs or queries I have had. A complete joy to work with and have as an agent who without fail shows a high level of professionalism, promptness yet gets the job done. Well ... Read Full Review
Comments on Agent Fees
Agents fees seem to be industry standard and I feel value for money!
Comments (0)Was this helpful?:
Speedy and helpful ...
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5 Star Review
By : 'Rosie'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Rent PCM : £395
Would you recommend ? : Yes
Postcode : G32
24 Apr 2018
People found this helpful1
I emailed Stephanie for some help and had a full response and solution to my problem within 20 mins! Fab ... Read Full Review
Comments (0)Was this helpful?:
Great ...
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4 Star Review
By : 'Alan'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Owner)
Sold price : £38000
Would you recommend ? : Yes
Postcode : G327
23 Mar 2018
People found this helpful1
Richard made the whole experience of selling my Flat really easy. He was very attentive and kept the pressure in the various parties to conclude as quickly as possible. Many thanks Richard.. ... Read Full Review
Comments on Agent Fees
Although it was a small flat I felt the fees were a little high however the service made the additional cost worth it.
Comments (0)Was this helpful?:
Richard was helpful all ...
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5 Star Review
By : 'Property'
Branch : Finnieston, 1016 Argyle Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : G31
14 Mar 2018
People found this helpful0
Richard was helpful all throughout the process, friendly on every occasion we spoke and all together made the experience easy and ... Read Full Review
Comments (0)Was this helpful?:
Once again this letting agent ...
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5 Star Review
By : 'Stuart'
Branch : Finnieston, 1016 Argyle Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G3
12 Feb 2018
People found this helpful1
Once again this letting agent delivers with outstanding service. Amy was instrumental in helping to fix an issue I had raised. She dealt with the matter effectively and was a to obtain a resolution the very same day! Can't thank these guys ... Read Full Review
Comments (1)Was this helpful?:
By : Scott
13 Feb 2018Thanks very much Stuart, Amy is a great asset to our team and always does her best to resolve maintenance issues...
Richard was very professional ...
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5 Star Review
By : 'Laimonas'
Branch : Finnieston, 1016 Argyle Street
Services : 20
Would you recommend ? : Yes
Postcode : G40
2 Feb 2018
People found this helpful2
Richard was very professional and dedicated to help me with everything I required. Prompt response and always answers all queries. Goes above and ... Read Full Review
Comments (1)Was this helpful?:
By : Scott
2 Feb 2018Thanks Laimonas, very best of luck in your new...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p>The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.</p> <p>Please follow this process:</br></br> 1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally</br> 2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com</br> 3. The General Manager will respond within 24 hours acknowledging your complaint</br> 4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint</br> 5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)</br> 6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.</br></p>
Last updated at 5/31/2019, 10:51:33 AM by allAgents
