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Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).

15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.

We cater for all types of landlords, from those accidenta
Read full description...Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).

15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.

We cater for all types of landlords, from those accidental landlords with one property to professional landlords with 50+ in their portfolio.

Managing Director Scott Hume says " It's all about the relationship you create from the beginning, both with tenants and landlords, ultimately we have to build trust, and fast, because there will always be problems, that is just the nature of the business, but if tenants and landlords trust you then it makes the process of resolving property based problems so much easier and everyone can get on with their life."

Our expertise extends beyond letting and managing property, we consistently source property and associated mortgages to help add to portfolios, we also refurbish property, whether it be one you've owned for a while and want to give it a new lease of life, or maybe it is one you have bought specifically with a view to adding capital value, either way, our team can manage and deliver all levels of refurbishment.
Infiniti Properties

1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677

www.infinitiproperties.com

Properties for Sale
Properties to Rent

“Great service...”

Oct 15,2018
Minithumbup
Richard
By: 'Tom Forrest'
Oct 15,2018
0 people found
this helpful
This is one of a number of properties I have listed with Richard recently.He is attentive,gives great feedback and works hard to ensure a good price and a speedy sale.I would have no hesitation in recommending him and the rest of the ...
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Comment on agent fees
Fees are what I expected and I consider them to be good value
Was this helpful? Yes

“Great service...”

Oct 15,2018
Minithumbup
Richard
By: 'Tom Forrest'
Oct 15,2018
0 people found
this helpful
This is one of a number of properties I have listed with Richard recently.He is attentive,gives great feedback and works hard to ensure a good price and a speedy sale.I would have no hesitation in recommending him and the rest of the ...
read full review
Comment on agent fees
Fees are what I expected and I consider them to be good value
Was this helpful? Yes

“Good client service...”

Oct 13,2018
Minithumbup
Adam
By: 'Heather'
Oct 13,2018
0 people found
this helpful
Would definitely recommend Adam to future clients looking to sell or rent out their property. He was very friendly, helpful and professional. Kept me well informed at all times....
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Was this helpful? Yes
By: Scott Hume
Oct 16, 2018
Thanks very much Heather, I'm delighted to hear your comments about Adam, he is a committed member of the team and it's great when our clients share their experiences

“Be wary of this company and take photos of EVERYTHING when you first move in...”

Oct 10,2018
Minithumbdown
By: 'Disgruntled and Angry'
Oct 10,2018
1 people found
this helpful
I am still reeling from the email i received when i moved out trying to charge me for picture holes that I did not put there, carpets that were dirty when i moved in and lightbulbs that were missing when i moved in. Raging at ...
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Was this helpful? Yes

“Dismal Customer Service...”

Oct 09,2018
Minithumbdown
By: '28park'
Oct 09,2018
0 people found
this helpful
While the staff was very helpful and nice to deal with in setting up my lease, and when they finally get around to responding to queries, I am incredibly disappointed with their service after moving in. Repairs are still pending after reporting them over 2 weeks ...
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Was this helpful? Yes

“Avoid at all costs...”

Oct 01,2018
Minithumbdown
Angie
Amy
By: 'Disgruntled former tenant'
Oct 01,2018
5 people found
this helpful
Horrendous communication when problems with the flat. Absolutely no sympathy when something went wrong and no urgency about helping fix it. They would constantly promise to call you back 'with a wee update' and never would, constantly having to chase them. * A quick Google tells ...
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Comment on agent fees
*
Was this helpful? Yes
By: Disgruntled former tenant
Oct 01, 2018
View all comments (2)
I don't think an investigation is necessary as I could never be persuaded to use your ‘service' again. Re the fees, can you explain the ‘screening fee' then? It is illegal to charge a premium under the Rents Scotland Act. ...

“Fantastic Approach and Highly Professional....”

Sep 21,2018
Minithumbup
Ann
Fiona
By: 'LGourlay'
Sep 21,2018
0 people found
this helpful
Without doubt, from start to finish of the applicant process, this has to be the most professional letting agency I have dealt with in the fourteen years I have rented as a private tenant. Initially the prospect of the holding deposit being taken from multiple ...
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Comment on agent fees
Fees are very fair but will vary between lease to lease. The agency work in a simple way. View the property and then call to reserve the property with them. Once you call they will take some basic details and then email you with an information pack on what to do next. In this pack it tells you to pay a £200 holding deposit for the premises to remove it from the market and to cancel any further viewings. The holding deposit can be taken from anyone who has seen the property up until that point. Then for the checks, you can either get all of your own reference material and ID together for free or you can partner up with UK Tenant Data, a third party company they work with which costs you £46.22 (inc vat) per person applying for the property and they will have everything done for you in 3 working days which falls perfectly in line with Infinity's 5 day limit.
Was this helpful? Yes
By: Scott Hume
Sep 29, 2018
View all comments (1)
Thanks very much indeed, good luck in your new home ...

“Excellent team...”

Sep 19,2018
Minithumbup
Richard
By: 'Fantastic team'
Sep 19,2018
0 people found
this helpful
Great team, very knowledgable, would definitely recommend. Thank you for looking after the letting and sale in such a smooth professional fashion. Richard was particularly exceptional....
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Comment on agent fees
👌
Was this helpful? Yes
By: Scott Hume
Sep 29, 2018
View all comments (1)
Thanks for your kind words ...

“Professional and fast service...”

Sep 17,2018
Minithumbup
Richard
By: 'Ross and Amy'
Sep 17,2018
0 people found
this helpful
Richard gave us sound advice on selling our flat and the whole process went super smoothly and fast. Richard achieved a great price for us so we are very happy indeed. I liked how efficient he is; certainly knows what he is doing. Will recommend ...
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Was this helpful? Yes
By: Scott Hume
Sep 18, 2018
View all comments (1)
Thanks Ross & Amy, delighted it all worked out so fast for you ...

“Professional and Helpful...”

Sep 13,2018
Minithumbup
Adam
By: 'Saad'
Sep 13,2018
0 people found
this helpful
Adam provided me with the required information in a professional and friendly way. I Highly recommended this agent and wishing him a successful career....
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Was this helpful? Yes
By: Scott Hume
Sep 29, 2018
View all comments (1)
Thanks very much Saad ...

“Great Service. Very friendly and approachable...”

Sep 12,2018
Minithumbup
Amy
By: 'CBNB'
Sep 12,2018
0 people found
this helpful
Amy and her colleagues at Infiniti have provided us with a high quality leasing service for our flat in Glasgow. Amy has always been very helpful and a pleasure to deal with. She has been quick to highlight any issues and worked to get them ...
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Comment on agent fees
Very reasonable for service provided
Was this helpful? Yes
By: Scott Hume
Sep 12, 2018
View all comments (1)
Thanks very much for your kind words, the team work extremely hard every day which often goes unnoticed so it's really nice when it's recognised ...

“Very Helpful...”

Sep 12,2018
Minithumbup
Amy
By: 'Sumit'
Sep 12,2018
0 people found
this helpful
Amy has been very helpful. She is very prompt in replying to emails and taking quick action on the issue highlighted. She quickly actioned on the issue i had with my boiler and it got resolved within a day. This promptness is much appreciated....
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Comment on agent fees
She is very helpful. So it's definitely good.
Was this helpful? Yes
By: Scott Hume
Sep 12, 2018
View all comments (1)
Thanks Sumit, glad to hear it's all resolved for you ...

“Good...”

Sep 12,2018
Minithumbup
Amy
By: 'Ryan'
Sep 12,2018
0 people found
this helpful
Amy was efficient in replying to e-mails and was happy to help to ensure my maintenance issue regarding my shower was resolved. Working with me to ensure everything was worked in and around my own work schedule. Was clear what had to be done for ...
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Was this helpful? Yes
By: Scott Hume
Sep 29, 2018
View all comments (2)
Thanks Ryan ...

“Consistent and Repeated Disregarding of Emails...”

Sep 10,2018
Minithumbdown
Angie
Fiona
By: 'Alasdair'
Sep 10,2018
1 people found
this helpful
We were initially put in contact with Fiona upon paying the reservation fee for the flat so as to ensure a smooth transition into becoming full tenants. During this time she was helpful and responded promptly to emails and phone calls. However as soon as ...
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Comment on agent fees
Not applicable in this case however had fees been paid they would have gone towards minimal to no effort work
Was this helpful? Yes
By: Alasdair
Sep 12, 2018
View all comments (2)
Hi Scott, You said that this was the busiest time of year for the agents and we are completely understanding of this however this doesn't change the fact that during phone calls we were assured that we would be responded to via email within the day or by the following day and this did not happen. You said that we were responded to at each point however we still have emails that have not been responded to. I can provide screenshots that prove this, if this is a discrepancy with your records. ...

“Quick and helpful service....”

Aug 21,2018
Minithumbup
Amy
By: 'Amber'
Aug 21,2018
0 people found
this helpful
Amy has been very prompt and professional in replying to emails and quick to sort out the several problems I have had after newly moving into a property-all sorted in no more than a few days with Amy's help....
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Comment on agent fees
Good
Was this helpful? Yes

“First Time Tenant...”

Aug 16,2018
Minithumbup
Fiona
By: 'Emma McLaughlin'
Aug 16,2018
0 people found
this helpful
This was my first time renting a property and so the whole process was completely new to me. Fiona was very helpful every step of the way and answered all of my questions thoroughly. Everything went a lot smoother than I anticipated and I was ...
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Comment on agent fees
Not applicable as no fees were charged
Was this helpful? Yes
By: Scott Hume
Aug 16, 2018
View all comments (1)
Great to hear Emma, good luck in your new home ...

“First class professional service....”

Aug 14,2018
Minithumbup
Richard
By: 'stephen'
Aug 14,2018
0 people found
this helpful
Many thanks to Richard for ensuring the whole process ran smoothly from start to finish. We sold our house within 2 weeks and everything went to plan. I would strongly recommend anyone to Richard at Infiniti....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Scott Hume
Aug 14, 2018
View all comments (1)
Thanks very much for your kinds words Stephen, glad it all went to plan ...

“Helpful...”

Aug 14,2018
Minithumbup
Amy
By: 'Alex'
Aug 14,2018
0 people found
this helpful
Amy was helpful and resolved my issue in a quick and efficient manner. She was also very polite and courteous which is very important to me....
read full review
Was this helpful? Yes
By: Scott Hume
Aug 15, 2018
View all comments (1)
Thanks Alex, great to hear your kind words ...

“Excellent service...”

Aug 11,2018
Minithumbup
Fiona
By: 'mark'
Aug 11,2018
0 people found
this helpful
Quick inspection of property. Efficient service for sorting out agreement. Responsive to queries. A bit of confusion over keys which was easily sorted out. More or less 7 days from agreeing on property to moving in...
read full review
Comment on agent fees
Ok
Was this helpful? Yes
By: Scott Hume
Aug 13, 2018
View all comments (1)
Hi Mark, great to hear you're all in and settled now, thanks for your kind words ...

“First time seller...”

Aug 03,2018
Minithumbup
Richard
By: 'Robert Andrew'
Aug 03,2018
0 people found
this helpful
A big thanks to Richard Glenton, he was recommended by a friend and I'm glad he was. Made the selling process as smooth as my wife and I could have wished for. We hope that we get the opportunity to use Richard and infinity ...
read full review
Comment on agent fees
More than competitive with the larger companies, clear with no hidden costs
Was this helpful? Yes
By: Scott Hume
Aug 03, 2018
View all comments (1)
Thanks very much Robert, great to hear your lovely comments ...

“Review...”

Aug 03,2018
Minithumbup
Fiona
By: 'Vratko B.'
Aug 03,2018
0 people found
this helpful
My experience with my agent and the company was fairly positive. The communication between me and my agent was good and rather consistant, only a little slow at times but I understand I must not be the only customer they would have to deal with. ...
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Comment on agent fees
Goooooood
Was this helpful? Yes

“Very kind and professional...”

Jul 30,2018
Minithumbup
Fraser
By: 'Romina Aliaj'
Jul 30,2018
1 people found
this helpful
Fraser was very professional and kind. His answers and availability were very quick and helped me with all the problem on my new flat....
read full review
Was this helpful? Yes
By: Scott Hume
Jul 30, 2018
View all comments (1)
Thanks Romina, Fraser is new to the team so it's great to hear your positive feedback ...

“Amy has been so kind & helpful every step of the way...”

Jul 24,2018
Minithumbup
Amy
By: 'Daisy'
Jul 24,2018
1 people found
this helpful
There were a few delays initially with moving in to our rented flat & I had a lot of questions etc., but Amy has been so helpful & reassuring every step of the way. When we first moved in there were a few maintenance issues ...
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Was this helpful? Yes
By: Scott Hume
Jul 30, 2018
View all comments (1)
Thanks Daisy, great to hear you're happy ...

“Johnston property...”

Jul 20,2018
Minithumbup
Richard
By: 'BEST DAY LIGHT SUPERVISIER IN THE WEST OF SCOTLAND'
Jul 20,2018
1 people found
this helpful
Really good company to deal with Richard took care of all the selling aspect of the flat. Then gave me a solicitor to deal with again these guys were up to the mark . Sale went through no hassle . Thanks Infinity staff...
read full review
Comment on agent fees
I was pleased with the agents fee not at all excessive
Was this helpful? Yes
By: Scott Hume
Jul 20, 2018
View all comments (1)
Thanks very much, great to hear it all went through hassle free ...

“Very helpful in dealing with me in my purchase...”

Jul 09,2018
Minithumbup
Richard
By: 'RS'
Jul 09,2018
1 people found
this helpful
Helped with my purchase. Very attentive and quick to response to my queries. Provided a nice summary of key flat details during my viewing....
read full review
Was this helpful? Yes
By: Scott Hume
Jul 09, 2018
View all comments (1)
Great to hear, thanks RS ...

“Sale of Property was Efficiently and Courteous...”

Jun 25,2018
Minithumbup
By: 'Gordon Reid'
Jun 25,2018
1 people found
this helpful
I was very pleased with the whole sale process, I was kept informed at each stage and it was always very positive. I would have no hesitation in recommending Infiniti for either Mortgage advice or Property sale Gordon Reid 25/6/18...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Scott Hume
Jun 25, 2018
View all comments (1)
Thanks Gordon, delighted to hear you are happy with the service ...

“Excellent Flat Renting Experience...”

Jun 19,2018
Minithumbup
Ann
Fiona
By: 'Chloe'
Jun 19,2018
2 people found
this helpful
We had a fantastic experience finding a flat to rent with Infinity Properties. Ann Hume showed me around the property and was extremely friendly and provided me with the information on how to apply for the property. Our application was handled by Fiona Uhe who ...
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Was this helpful? Yes

“Brilliant!...”

Jun 18,2018
Minithumbup
Richard
By: 'Bell Street'
Jun 18,2018
1 people found
this helpful
Made the selling process for a first timer so simple and easy. Glad I went with Infinity Properties and Richard G was amazing to work with. Highly recommend....
read full review
Was this helpful? Yes

“Extremely helpful and fast response...”

Jun 14,2018
Minithumbup
Amy
By: 'Sophie'
Jun 14,2018
1 people found
this helpful
Amy dealt with our maintenance issue extremely quickly and went above and beyond to help us resolve this. Amy kept us up to date throughout and put herself out to ensure the smoothest and fastest resolve....
read full review
Was this helpful? Yes
By: Scott Hume
Jun 14, 2018
View all comments (1)
Thanks very much Sophie, great to hear you are happy ...

“INFINITY PROPERTIES REVIEW...”

Jun 11,2018
Minithumbup
Richard
By: 'Alan Marshall.'
Jun 11,2018
1 people found
this helpful
The service provided by Richard Glenton and infinity properties was excellent and I would recommend them anyone looking to buy or sell a property....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Scott Hume
Jun 11, 2018
View all comments (1)
Thanks very much Alan ...
Areas covered
  • Glasgow, East Renfrewshire, North Lanarkshire
  • South Lanarkshire, Renfrewshire,
  • East Dunbartonshire, West Dunbartonshire,

DPS TDS LPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
101 2 187 19 23 0 13 0 11 2

Agent Fees

No fees set.

Complaints Procedure

The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.



Please follow this process:


1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally

2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com

3. The General Manager will respond within 24 hours acknowledging your complaint

4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint

5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)

6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.


Last updated at 2:04 PM 21/02/2018 by allAgents
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