• Angie Wylie
    Angie Wylie
  • Stephanie Williamson
    Stephanie Williamson
  • Ann Hume
    Ann Hume
  • Vi MacKay
    Vi MacKay
  • Janice McConnell
    Janice McConnell
  • Anne McPartlin
    Anne McPartlin
  • Scott Hume
    Scott Hume
  • Neil Morrison
    Neil Morrison
  • Jay  Spence
    Jay Spence
  • Richard Glenton
    Richard Glenton
  • Amy Martin
    Amy Martin
  • Danielle Patrick
    Danielle Patrick
  • Fiona Uhe
    Fiona Uhe
Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).

15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.

We cater for all types of landlords, from those accidental la
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1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677

 
www.infinitiproperties.com

Properties for Sale
Properties to Rent

Feb 12,2018
Minithumbup
Amy Martin
By: 'Stuart'
Feb 12,2018
0 people found
this helpful
Once again this letting agent delivers with outstanding service. Amy was instrumental in helping to fix an issue I had raised. She dealt with the matter effectively and was a to obtain a resolution the very same day! Can't thank these guys enough!!...
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By: Scott
Feb 13, 2018
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Thanks very much Stuart, Amy is a great asset to our team and always does her best to resolve maintenance issues swiftly ...
Feb 02,2018
Minithumbup
Richard Glenton
By: 'Laimonas'
Feb 02,2018
1 people found
this helpful
Richard was very professional and dedicated to help me with everything I required. Prompt response and always answers all queries. Goes above and beyond!...
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By: Scott
Feb 02, 2018
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Thanks Laimonas, very best of luck in your new home ...
Jan 23,2018
Minithumbup
Neil Morrison
Richard Glenton
By: 'Dimitrios Tikas'
Jan 23,2018
1 people found
this helpful
I had the pleasure to purchase my first property from Infiniti properties, and i am using the word pleasure because indeed it was. Richard and Neil were extremely helpful, and always replying on emails even for the stupidest questions because they understand how important is for a buyer to feel safe and in good hands. Also Neil was even responding emails while on holidays.. Which makes him amazing and extremely reliable as a mortgage advisor. I already brought my brother here to purchase his fir...
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Comment on agent fees
Fees were very reasonable, and i would say they worth every penny
Was this helpful? Yes
By: Scott Hume
Jan 23, 2018
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Wow, what a lovely review, thanks very much indeed Dimitrios ...
Jan 22,2018
Minithumbup
Amy Martin
By: 'Jack Magowan'
Jan 22,2018
1 people found
this helpful
Amy gave the fastest response to a problem I have ever received from a letting agent. The problem was reported early afternoon on a Friday and all preparations were in place by late afternoon the same day. A number of auxiliary problems were also reported and all taken care of just as promptly. Very impressive service all round....
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By: Scott Hume
Jan 22, 2018
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Thanks for your kind words Jack, we really do appreciate them and Amy in particular will be thrilled ...
Jan 22,2018
Minithumbup
Amy Martin
By: '4SG0/4'
Jan 22,2018
1 people found
this helpful
We have been landlords with Infiniti now for over 3 years and they really have been an agent that you can have faith in. Amy is at the coalface of all of the maintenance management and with no doubt has her finger on the pulse of everything that is going on with our property - whether that be routine safety checks or unplanned maintenance or other works. She is incredibly professional and efficient, and treats landlords and tenants fairly. She always returns your call or email and ensures that y...
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Comment on agent fees
Fees are just about market average or a bit lower but the service is unrivalled
Was this helpful? Yes
By: Scott Hume
Jan 23, 2018
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Thanks very much for such a detailed response, we know you had a particularly difficult experience with your last agency so it's great we have restored your faith in the lettings industry ...
Jan 19,2018
Minithumbup
Richard Glenton
By: 'treating clients fairly'
Jan 19,2018
1 people found
this helpful
Richard was very efficient throughout the whole process from start to finish. I look forward to doing business with him again soon....
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By: Scott Hume
Jan 21, 2018
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Thanks very much for your kind words, Richard is a very diligent member of our team and it's always nice for him to receive praise from our clients ...
Jan 18,2018
Minithumbup
Amy Martin
By: 'emma'
Jan 18,2018
1 people found
this helpful
She is professional as she is personable. Very efficient but always there to explain proceedings or just to answer those daft questions that come up. Thank you...
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By: Scott Hume
Jan 21, 2018
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Thanks Emma, Amy tries very hard to provide the best customer service possible ...
Jan 12,2018
Minithumbup
Amy Martin
By: 'Mrs Anderson'
Jan 12,2018
1 people found
this helpful
Amy's professionalism speaks for itself. She has a lovely manager and is approachable and extremely efficient. On the odd occasion I have had an issue with the property, Amy responds almost immediately and starts to resolve the issues at hand....
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By: Scott Hume
Jan 21, 2018
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Thanks very much Mrs Anderson, your comments are greatly appreciated ...
Jan 11,2018
Minithumbup
Amy Martin
By: 'Lachlan'
Jan 11,2018
1 people found
this helpful
Whenever we have an issue with the flat Amy is always just an email away. She is always willing to do her best to resolve any issues in the flat....
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By: Scott Hume
Jan 21, 2018
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Thanks very much Lachlan, we know how much a pain it is when repairs are required but as long as they are dealt with swiftly it makes all the difference ...
Jan 09,2018
Minithumbup
Amy Martin
By: 'Angus'
Jan 09,2018
1 people found
this helpful
Very helpful member of staff. Quick to respond to queries and getting problems sorted. Very impressed and satisfied with Infiniti Properties overall....
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Comment on agent fees
Good
Was this helpful? Yes
By: Scott Hume
Jan 21, 2018
View all comments (1)
Thanks very much for your kind words Angus ...
Jan 09,2018
Minithumbup
Amy Martin
By: 'Dominique'
Jan 09,2018
1 people found
this helpful
Amy dealt with our issue efficiently - her communication was fast and she has been a pleasure to deal with. For the duration of our tenancy she has been responsive and always does her best to sort out any problems as fast and effectively as possible....
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Was this helpful? Yes
By: Scott Hume
Jan 21, 2018
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Thanks very much Dominique, Amy works tirelessly to keep our clients happy and it's always when when this is acknowledged ...
Jan 08,2018
Minithumbup
Richard Glenton
By: 'Mike'
Jan 08,2018
1 people found
this helpful
Richard was very supportive throughout the process, did extra things probably not considered standard. Would thoroughly recommend to any prospective sellers....
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Comment on agent fees
Very fair.
Was this helpful? Yes
By: Scott Hume
Jan 21, 2018
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Thanks Mike, we really appreciate your positive comments ...
Jan 04,2018
Minithumbup
Stephanie Williamson
By: '4SG0/4'
Jan 04,2018
1 people found
this helpful
We are landlords who have been with Infiniti for around 3 years. Stephanie is incredibly knowledgeable and efficient and has dealt with deposit claims on our behalf, managed invoices and promptly addressed the occasional late rent payment. And of course the timely submission of rent when Infiniti receive this. She is always professional and knows what queries you're likely to have. She is patient in explaining legal and operational processes and is an ambassador for top quality client servi...
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Comment on agent fees
Fees are generally in line with market rates but service given exceeds others on the market by a huge margin
Was this helpful? Yes
By: Scott Hume
Jan 21, 2018
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Thanks very much for your kind words, Stephanie puts so much effort in to assist landlords and tenants so it's great to see her being praised ...
Dec 22,2017
Minithumbup
Amy Martin
By: 'James'
Dec 22,2017
1 people found
this helpful
Amy alway quickly responses to our requests about any problem of our rented apartment. Thanks a lot for your efforts to make INFINITI a reliable agent for property renting. Have a lovely Christmas holiday....
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Was this helpful? Yes
By: Scott Hume
Jan 21, 2018
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Thanks James, same to you ...
Dec 18,2017
Minithumbup
Richard Glenton
Ann Hume
By: 'Mary-Anne'
Dec 18,2017
1 people found
this helpful
Very impressed with the prompt, clear communication from Richard during the buying process. Ann carried out the viewing. She was very friendly and had good knowledge of the rental market which was helpful as I was looking for a buy to let. Overall impressed with the no nonsense and clear approach which made the process very smooth....
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Was this helpful? Yes
By: Scott Hume
Jan 21, 2018
View all comments (1)
Thanks Mary-Anne, your comments are very much appreciated ...
Dec 07,2017
Minithumbup
Stephanie Williamson
By: 'Shaz'
Dec 07,2017
0 people found
this helpful
I have been very impressed with the level of service that I have received for the last 18 months. My payments have been paid promptly and any problems handled quickly and efficiently by Stephanie. Infinity have also handled any problems the tenant had with the property for me such as arranging a new fridge and fixing a loose bannister in the close, excellent service....
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Comment on agent fees
I found level of fee excellent for the service I received
Was this helpful? Yes
Dec 06,2017
Minithumbup
Richard Glenton
Scott Hume
By: 'Nikki'
Dec 06,2017
1 people found
this helpful
Both Richard and Scott were very good at communicating with me throughout the sale process, keeping me up to date at all times. The whole process was very smooth with Richard providing his knowledge and experience to guide me through the process....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Nov 30,2017
Minithumbup
Jay Spence
By: 'Lee-Ann'
Nov 30,2017
0 people found
this helpful
I used to be a tenant with Infiniti & now I'm a landlady with them so I've experienced both sides & from that I completely trust them to look after my property. Lovely team & fantastic service....
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Nov 30,2017
Minithumbup
Amy Martin
By: 'Matthew Gitsham'
Nov 30,2017
0 people found
this helpful
Been with Infiniti Properties since August of 2017, and the whole team has been fantastic. This is my first flat and it's been tricky at times, and I have had a lot of questions, but they've all been answered and dealt with quickly, and professionally. I've contacted Amy several times about the flat, and she has always been incredibly helpful and always kept us up to date. Recently our gas hob stopped functioning, and with Amy's help a new hob was ordered, and installed withi...
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Was this helpful? Yes
Nov 29,2017
Minithumbup
Jay Spence
Richard Glenton
By: 'Jim'
Nov 29,2017
0 people found
this helpful
professional efficient friendly and no nonsense approach to letting was a welcome alternative to several other bigger and better known estate agents whom we had encountered before finding the infiniti team....
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Comment on agent fees
good. my impression is lower price but probably fairly similar to most other agents.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Richard Glenton
By: 'Sharon B'
Nov 27,2017
0 people found
this helpful
Richard was brillian thought full process. He was extremely helpful,friendly and always replayed quickly to all call and emails..Thank you Richard...
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Nov 23,2017
Minithumbup
Jay Spence
Stephanie Williamson
By: 'Kerr Thomson'
Nov 23,2017
0 people found
this helpful
Excellent communicators and brilliant service. They are all rounders and never say no to any task required in relation to the property. Infiniti have restored my faith in letting agents once more....
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Comment on agent fees
Extremely fair for the service provided
Was this helpful? Yes
Nov 23,2017
Minithumbup
Jay Spence
By: 'Gitte'
Nov 23,2017
0 people found
this helpful
I am a landlord and have been happy to work with Jay. She's very positive and also shows attention to detail. I believe she looks after the interests of both tenants and landlords and would highly recommend her services....
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Nov 23,2017
Minithumbup
Jay Spence
Amy Martin
By: 'Bing WANG'
Nov 23,2017
0 people found
this helpful
SO far so good, I am a landlord and have been with infinity roughly half a year. Compared with the major agents in Glasgow. Infinity probably is the best I can find so far. You can see how good on their inventory check. The business manager Jay provided a professional service, come to visit the property very on time, positive and have a great attention in taking care of the flat. Give an accurate quation of rental and the email are very prompt replied. She definitely put your property in a best ...
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Comment on agent fees
You definitely paid what you get! The charges are reasonable and the services are professional!
Was this helpful? Yes
Nov 23,2017
Minithumbup
Jay Spence
By: 'R.A'
Nov 23,2017
0 people found
this helpful
Infiniti provided a smooth and professional service while finding a tenant for my property. Jay was always available and responded promptly to all communication, and had the property advertised within 36h and reserved within a week. I was overseas and out of communication at this point but felt confident to leave the property in her hands and have been pleased with the service provided throughout....
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Comment on agent fees
Fees were competitive and the agent was more enthusiastic than most that I encountered to take on a let-only property (no management).
Was this helpful? Yes
Nov 22,2017
Minithumbup
Richard Glenton
By: 'May Thorne'
Nov 22,2017
0 people found
this helpful
Greta service from start to finish, always kept up to date and we sold in a short period of time for a greater value than the Home Report surveyor has suggested. I would recommend the services of Richard and Infiniti Property Sales - thank you....
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Comment on agent fees
Very good for the service provided.
Was this helpful? Yes
Nov 22,2017
Minithumbup
Amy Martin
By: 'M.P.'
Nov 22,2017
0 people found
this helpful
After being a tenant for a few years and having rented flats from different agencies, I can say for sure that Amy is one of the most helpful people I have met so far. I have recently experienced some maintenance issues with the property I am renting and Amy has helped me solve all of the issues. Her hard work, super efficiency and ability to solve any maintenance issues I have had immediately after they were reported, has been greatly appreciated....
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Was this helpful? Yes
Nov 21,2017
Minithumbup
Richard Glenton
By: 'Michelle'
Nov 21,2017
0 people found
this helpful
Excellent service from Richard from start to finish. He always kept us up to date and always happy to help. Contstant updates via email and very responsive. Can't fault in anyway. Would use him again and would have no hesitation in recommending him. Thanks again!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 17,2017
Minithumbup
Amy Martin
By: 'Heather'
Nov 17,2017
0 people found
this helpful
Amy recently helped us after returning from holiday to find our heat cylinder had flooded our kitchen. She was very prompt and sent someone out that afternoon to have a look at it. We now have a brand new heat cylinder and the kitchen back to normal. Amy is always a delight to contact and makes sure that the job is carried out to 100% satisfaction - I never have any doubts on the occasions I have to contact her!...
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Was this helpful? Yes
Nov 17,2017
Minithumbup
Amy Martin
By: 'Thomas rankin'
Nov 17,2017
0 people found
this helpful
Amy has always been very helpful and gone out her way to find information on any problem i have had. She also gets back to every call or email and most of all she is always very pleasant to myself. Amy is a credit to the company....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • Glasgow, East Renfrewshire, North Lanarkshire
  • South Lanarkshire, Renfrewshire,
  • East Dunbartonshire, West Dunbartonshire,

DPS TDS LPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
94 2 171 15 16 0 10 0 10 2

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 12:33 PM 30/01/2018 by allAgents

Complaints Procedure

The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.



Please follow this process:


1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally

2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com

3. The General Manager will respond within 24 hours acknowledging your complaint

4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint

5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)

6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.


Last updated at 12:33 PM 30/01/2018 by allAgents
Angie Wylie Angie Wylie
General Manager
25 reviews

About Angie Quite simply the glue that holds our great team together, Angie is Infiniti through & through, dedicated to the core but somehow manages to make time to run her own micro fashion business View full profile
Stephanie Williamson Stephanie Williamson
Accounts Assistant
11 reviews

About Stephanie Stephanie joined the team, bringing with her a wealth of accounts experience and during the day she is a self confessed geek, but at night she loves to sing View full profile
Ann Hume Ann Hume
Property Manager
46 reviews

About Ann Award winning (and deservedly so) Property Manager, utterly dedicated and relentless in her aim to please all tenants and landlords. Ann is a naturally beautiful person, always eager to help those in View full profile
Vi MacKay Vi MacKay
Property Manager
0 reviews

About Vi Vi is a real people person, loves to help and has a beautifully calming personality. She is a very conscientious property manager and loves meeting and talking with new tenants. She loves swimming and View full profile
Janice McConnell Janice McConnell
Property Manager
2 reviews

About Janice Possibly one of the most positive and friendly individuals to grace the Infiniti team, Janice is a great team player and loves to make people smile. Loves the sunshine and makes a killer cocktail View full profile
Anne McPartlin Anne McPartlin
Accounts Manager
4 reviews

About Anne Hailing from the hills of Dingwall, Anne brings with her a serious pedigree in Accountancy, in her spare time she loves a great novel and dreams of global travel View full profile
Scott Hume Scott Hume
Managing Director
24 reviews

About Scott A very hands on kind of guy, loves refurbishing older style properties and making the most of small spaces and has a real passion for interior design. Started the business way back in 1999 and has wit View full profile
Neil Morrison Neil Morrison
Mortgage and Insurance Adviser
5 reviews

About Neil Smart, witty and a great mortgage & insurance adviser with over 10 years of expertise and thousands of happy clients. Friendly, approachable, and down to earth. View full profile
Jay  Spence Jay Spence
New Business Manager
48 reviews

About Jay Bringing with her an international pedigree, Jay certainly knows how to attract new business and nurture our existing clients, superb networker and somehow manages to take care of a family as well as View full profile
Richard Glenton Richard Glenton
Estate Agent
32 reviews

About Richard No description set View full profile
Amy Martin Amy Martin
Maintenance Co-ordinator
48 reviews

About Amy No description set View full profile
Danielle Patrick Danielle Patrick
Letting Negotiator
0 reviews

About Danielle No description set View full profile
Fiona Uhe Fiona Uhe
Receptionist
0 reviews

About Fiona No description set View full profile

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