• Angie Wylie
    Angie Wylie
  • Daryl Harper
    Daryl Harper
  • Stephanie Williamson
    Stephanie Williamson
  • Ann Hume
    Ann Hume
  • Vi MacKay
    Vi MacKay
  • Janice McConnell
    Janice McConnell
  • Anne McPartlin
    Anne McPartlin
  • Scott Hume
    Scott Hume
  • Kelsie Hume
    Kelsie Hume
  • Neil Morrison
    Neil Morrison
  • Jay  Spence
    Jay Spence
  • Iain MacLachlan
    Iain MacLachlan
  • Richard Glenton
    Richard Glenton
  • Amy Martin
    Amy Martin
  • Josh Campbell
    Josh Campbell
Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).

15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.

We cater for all types of landlords, from those accidenta
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1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677

 
Jul 25,2017
Minithumbup
Iain MacLachlan
By:
Jul 25,2017
0 people found
this helpful
Iain has been incredibly helpful throughout the whole process and was always on the other end of a phone whenever I had any questions....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Iain MacLachlan
By:
Jul 25,2017
0 people found
this helpful
Iain has been very courteous and helpful. I needed his help several times. He responds quickly and always seems happy to help....
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Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Jul 21,2017
Minithumbup
Iain MacLachlan
By:
Jul 21,2017
0 people found
this helpful
My experience with Infiniti was quite horrible in the beginning: I was scheduled to move into a flat at the end of May, but due to several delays ("Current tenant hasn't handed over their keys", or "The maintenance team is carrying out checks" etc) I ended up moving in mid-June. I had to vacate my previous flat at the start of June, which meant I had to live in a hotel not knowing when I would actually be able to move in. From that point onwards, though, the experience was...
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Iain MacLachlan
By:
Jul 21,2017
0 people found
this helpful
Iain has been helpful and efficient in his work. An improvement point would be response time, as there have been a few occassions when repeatedly calling and emailing him would not yield a reply....
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Iain MacLachlan
By:
Jul 21,2017
0 people found
this helpful
Iain was a great help in organising my tenancy. He stayed in contact and went through all the options clearly....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Iain MacLachlan
By:
Jul 20,2017
0 people found
this helpful
Mr. Maclachlan helped me and my wife find our flat and helped us settle in when we first arrive in Glasgow. He was very understanding, cooperative, and professional. I really appreciate his assistance and would highly recommend him for any future customers....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Iain MacLachlan
Jay Spence
By:
Jul 20,2017
0 people found
this helpful
Lots of good advice from Jay when it came to letting and success in finding lovely tenants. Thanks to Iain for all your help and an outstanding service. Invaluable to me as a first time landlord! Highly recommended....
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Comment on agent fees
Fees average
Was this helpful? Yes
Jul 20,2017
Minithumbup
Iain MacLachlan
Angie Wylie
By:
Jul 20,2017
0 people found
this helpful
It was my 1st time dealing with Infinity Properties, after being let down by previous letting companies in the past, both Iain and Angie were amazing. Iain processed everything with nothing being a problem, moved in as soon as the property was available. The aftercare received has been great, any questions or worries I had the team were quick to respond. You's have one very happy tenant, thank you....
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Was this helpful? Yes
Jul 17,2017
Minithumbup
Richard Glenton
By:
Jul 17,2017
0 people found
this helpful
Richard is always punctual, polite and helpful. He resolves any issues in a sensible and professional manner. Reassuring to know he is there whenever needed....
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Comment on agent fees
Always fair
Was this helpful? Yes
Jul 14,2017
Minithumbup
Iain MacLachlan
Amy Martin
By:
Jul 14,2017
0 people found
this helpful
Excellent customer service from all staff! Would highly recommend this agency. They made the process easy from start to finish...
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Was this helpful? Yes
Jul 14,2017
Minithumbup
Iain MacLachlan
By:
Jul 14,2017
0 people found
this helpful
Great communication and great staff all round. Iain was polite and always looking to be help. Kept me updated at all times....
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Jul 14,2017
Minithumbup
Iain MacLachlan
By:
Jul 14,2017
0 people found
this helpful
Iain's service made our rental process really smooth and fast as he provided us with all the information and support we needed even during our tenancy period. He has always been ready to help us with a really professional and courteous attitude whenever we needed help or assistance....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Iain MacLachlan
By:
Jul 13,2017
0 people found
this helpful
Very Professional service Was hard to get in touch but only due to lack of personnel at the moment. All steps were explained correctly and questions answered within time fashion. Will highly recommend to deal with....
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Comment on agent fees
Agent fees are usual across market. Has a very valuable option of faster process for extra fee
Was this helpful? Yes
Jul 13,2017
Minithumbup
Richard Glenton
By:
Jul 13,2017
0 people found
this helpful
As with any rental property issues and challenges arise from time to time. I am pleased to say that whenever issues arise Richard is always there to step in to help. His periodic courtesy updates also serve to steady the ship....
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Iain MacLachlan
Iain MacLachlan
By:
Jul 12,2017
0 people found
this helpful
Iain was very helpful during the process of moving into the flat in springbank gardens . He kept in regular contact regarding move on dates etc . Excellent customer service overall...
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Iain MacLachlan
By:
Jul 12,2017
0 people found
this helpful
Iain is very friendly and helpful. I really appreciate the way he communicates with customers. I wish him all the best for his future....
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Iain MacLachlan
By:
Jul 12,2017
0 people found
this helpful
Iain was very helpful from the beginning, he explained everything and guided us through the process to rent the apartment. He cared about our needs and he was contacting us as soon as possible for everything....
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Comment on agent fees
I had to pay 6 months up front+ deposit+ agency fees, so definitely it could be less. Most agencies don't have agency fees.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Iain MacLachlan
By:
Jul 12,2017
0 people found
this helpful
I found iain very polite and helpful with every situation I had to ask I am very settled in my new property thanks to iain...
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Comment on agent fees
Very good
Was this helpful? Yes
Jul 07,2017
Minithumbup
Richard Glenton
By:
Jul 07,2017
0 people found
this helpful
Richard cares! About all the right things. He is diligent, honest and understands fully the importance of respect and positive performance. I trust Richard in every aspect of his work as an Agent. These special qualities sit within Infiniti, who really are a great Team!...
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Comment on agent fees
Good - all about value / good service.
Was this helpful? Yes
Jul 04,2017
Minithumbup
Richard Glenton
By:
Jul 04,2017
0 people found
this helpful
Richard was totally professional in his approach to selling my property. He listened to my views whilst giving valuable advice. Resulting in a quick sale st a price I was happy with....
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Comment on agent fees
Fees were very reasonable.
Was this helpful? Yes
Jul 04,2017
Minithumbup
Richard Glenton
Daryl Harper
By:
Jul 04,2017
0 people found
this helpful
Initially renting out and then selling, Infiniti were excellent from start to finish over the last 2-3 years. Not a single problem and excellent communication from every single staff member I ever dealt with, if someone said they would get back you, they did....
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 04,2017
Minithumbup
Richard Glenton
By:
Jul 04,2017
0 people found
this helpful
Richard is always polite, helpful and on hand should you need him. He is prompt when responding to enquiries, questions, issues and always sees them through to completio. True gentleman....
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Was this helpful? Yes
Jul 03,2017
Minithumbup
Richard Glenton
By:
Jul 03,2017
0 people found
this helpful
Richard is very helpful and is extremely knowledgeable and competent. He is the reason we decided to join Infinity originally and we are still happy with that decision....
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Was this helpful? Yes
Jun 23,2017
Minithumbdown
Amy Martin
Richard Glenton
By:
Jun 23,2017
0 people found
this helpful
Amy helped me fixing a leakage in the toilet by managing everything and providing plumber within a short a time. She also followed up by asking if the work has been done appropriately and if am satisfied , where no many agents do that. I Like this official way of dealing with customers. Richard is a helpful person and always ready for any assistant. I like his quick respond and the best way of solving any issue that he provided....
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Was this helpful? Yes
Jun 19,2017
Minithumbup
Richard Glenton
By:
Jun 19,2017
0 people found
this helpful
Infiniti Properties are faultless, from start to finish they have been excellent and took all the stress out of selling a property.. would recommend to family and friends. Fully informed thru to the whole process....
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Comment on agent fees
Agents fees are excellent for the service you get.
Was this helpful? Yes
Jun 15,2017
Minithumbup
Amy Martin
By:
Jun 15,2017
0 people found
this helpful
Amy was very helpful with a recent maintenance issue involving our flat. A window had broken and we required immediate assistance due to the nature of the problem. She was polite and helpful, organising for a contractor to come out within the hour. The issue was fixed via temporary repairs and an agreement for the contractor to provide a permanent solution at a later date. Good service....
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Was this helpful? Yes
Jun 14,2017
Minithumbup
Amy Martin
By:
Jun 14,2017
0 people found
this helpful
Big Thank You for Amy and the maintenance team, great service!!! Always helpful and quick with sorting out any issues we had. Very happy customer, keep up the good work!!...
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Comment on agent fees
great service
Was this helpful? Yes
Jun 14,2017
Minithumbup
Ann Hume
By:
Jun 14,2017
0 people found
this helpful
Ann has and is always extremely helpful. Last time my cold water wasnt running, she went far and beyond to help....
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Jun 13,2017
Minithumbup
Ann Hume
By:
Jun 13,2017
0 people found
this helpful
Ann is such a fantastic staff. She goes all the way to get the job done. I have met nice people, but Ann is just the best....
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Was this helpful? Yes
Jun 02,2017
Minithumbup
Amy Martin
By:
Jun 02,2017
1 people found
this helpful
Infiniti overall have been amazing but especially Amy. Any problems, requests or anything I need to discuss Amy has always been very responsive and most importantly very helpful Asset to the infiniti team Happy customer...
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Was this helpful? Yes
Areas covered
  • Glasgow, East Renfrewshire, North Lanarkshire
  • South Lanarkshire, Renfrewshire,
  • East Dunbartonshire, West Dunbartonshire,

DPS TDS LPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
84 2 151 14 6 0 4 0 9 2

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:47 PM 21/01/2016 by allAgents

Complaints Procedure

The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.



Please follow this process:


1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally

2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com

3. The General Manager will respond within 24 hours acknowledging your complaint

4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint

5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)

6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.


Last updated at 4:47 PM 21/01/2016 by allAgents
Angie Wylie Angie Wylie
General Manager
24 reviews

About Angie Quite simply the glue that holds our great team together, Angie is Infiniti through & through, dedicated to the core but somehow manages to make time to run her own micro fashion business View full profile
Daryl Harper Daryl Harper
Letting Negotiator
58 reviews

About Daryl Asked to describe herself Daryl says she is fun, energetic & enthusiastic about the gym and.... food, how interesting! View full profile
Stephanie Williamson Stephanie Williamson
Accounts Assistant
8 reviews

About Stephanie Stephanie joined the team, bringing with her a wealth of accounts experience and during the day she is a self confessed geek, but at night she loves to sing View full profile
Ann Hume Ann Hume
Property Manager
43 reviews

About Ann Award winning (and deservedly so) Property Manager, utterly dedicated and relentless in her aim to please all tenants and landlords. Ann is a naturally beautiful person, always eager to help those in View full profile
Vi MacKay Vi MacKay
Property Manager
0 reviews

About Vi Vi is a real people person, loves to help and has a beautifully calming personality. She is a very conscientious property manager and loves meeting and talking with new tenants. She loves swimming and View full profile
Janice McConnell Janice McConnell
Property Manager
1 reviews

About Janice Possibly one of the most positive and friendly individuals to grace the Infiniti team, Janice is a great team player and loves to make people smile. Loves the sunshine and makes a killer cocktail View full profile
Anne McPartlin Anne McPartlin
Accounts Manager
4 reviews

About Anne Hailing from the hills of Dingwall, Anne brings with her a serious pedigree in Accountancy, in her spare time she loves a great novel and dreams of global travel View full profile
Scott Hume Scott Hume
Managing Director
23 reviews

About Scott A very hands on kind of guy, loves refurbishing older style properties and making the most of small spaces and has a real passion for interior design. Started the business way back in 1999 and has wit View full profile
Kelsie Hume Kelsie Hume
Administrative Assistant
1 reviews

About Kelsie Kelsie has a real passion for attention to details and love organising things, she has a passion for fashion and music View full profile
Neil Morrison Neil Morrison
Mortgage and Insurance Adviser
4 reviews

About Neil Smart, witty and a great mortgage & insurance adviser with over 10 years of expertise and thousands of happy clients. Friendly, approachable, and down to earth. View full profile
Jay  Spence Jay Spence
New Business Manager
42 reviews

About Jay Bringing with her an international pedigree, Jay certainly knows how to attract new business and nurture our existing clients, superb networker and somehow manages to take care of a family as well as View full profile
Iain MacLachlan Iain MacLachlan
32 reviews

About Iain No description set View full profile
Richard Glenton Richard Glenton
Estate Agent
15 reviews

About Richard No description set View full profile
Amy Martin Amy Martin
Maintenance Co-ordinator
28 reviews

About Amy No description set View full profile
Josh Campbell Josh Campbell
Maintenance Assistant
0 reviews

About Josh No description set View full profile


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