Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).

15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.

We cater for all types of landlords, from those accidental la
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Infiniti Properties

1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677

www.infinitiproperties.com

Properties for Sale
Properties to Rent

“ Professional... ”

May 19,2018
Minithumbup
By: 'Hugh'
May 19,2018
0 people found
this helpful
Selling a property for the first time ,I found the experience very easy which was down to Richards professionalism He kept me informed all the time of what was happening and always took the time to explain anything i didn't understand i would recommend ...
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Comment on agent fees
Good
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By: Scott Hume
May 22, 2018
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Thanks very much Hugh, Richard does his very best so it's great to hear him getting praised ...

“ Excellent service... ”

May 18,2018
Minithumbup
By: 'GMcP'
May 18,2018
0 people found
this helpful
Richard was extremely informative, very proactive and kept us informed every step of the way. This made selling our property very easy. A big thumbs up from me....
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Comment on agent fees
Very reasonable
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By: Scott Hume
May 18, 2018
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Great to hear the sale went through as planned and you're happy with the service provided by Richard ...

“ Quick & Efficient... ”

May 15,2018
Minithumbup
By: 'Russ De Sousa'
May 15,2018
0 people found
this helpful
Dealt with Inifiniti Properties twice, the first time I never got the flat I wanted due to landlord changing his mind, however managed to secure a better place the second time thanks to Fiona Uhe who somehow managed to secure it for me right through ...
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Comment on agent fees
Good.
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By: Scott Hume
May 15, 2018
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Thanks very much Russ, glad to hear Fiona got it all sorted for you, best, Scott ...

“ Fast responses and ever helpful!... ”

May 08,2018
Minithumbup
By: 'Michael'
May 08,2018
0 people found
this helpful
After a few issues early on into the move, Amy was excellent in helping address the issue and sending someone out to fix. Immediately responding to any questions or queries I had regarding matters via email, and understanding towards the severity of certain issues....
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“ Fantastic Customer Care... ”

Apr 26,2018
Minithumbup
By: 'Gareth Bell'
Apr 26,2018
0 people found
this helpful
Stephanie both in the past and presently continues to deliver an outstanding service with a prompt reply to any admin needs or queries I have had. A complete joy to work with and have as an agent who without fail shows a high level of ...
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Comment on agent fees
Agents fees seem to be industry standard and I feel value for money!
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“ Speedy and helpful response... ”

Apr 24,2018
Minithumbup
By: 'Rosie'
Apr 24,2018
0 people found
this helpful
I emailed Stephanie for some help and had a full response and solution to my problem within 20 mins! Fab service!...
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“ Great service... ”

Mar 23,2018
Minithumbup
By: 'Alan F'
Mar 23,2018
0 people found
this helpful
Richard made the whole experience of selling my Flat really easy. He was very attentive and kept the pressure in the various parties to conclude as quickly as possible. Many thanks Richard.. Alan...
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Comment on agent fees
Although it was a small flat I felt the fees were a little high however the service made the additional cost worth it.
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Mar 14,2018
Minithumbup
By: 'Property Buyer'
Mar 14,2018
0 people found
this helpful
Richard was helpful all throughout the process, friendly on every occasion we spoke and all together made the experience easy and enjoyable....
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Feb 12,2018
Minithumbup
By: 'Stuart'
Feb 12,2018
0 people found
this helpful
Once again this letting agent delivers with outstanding service. Amy was instrumental in helping to fix an issue I had raised. She dealt with the matter effectively and was a to obtain a resolution the very same day! Can't thank these guys enough!!...
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By: Scott
Feb 13, 2018
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Thanks very much Stuart, Amy is a great asset to our team and always does her best to resolve maintenance issues swiftly ...
Feb 02,2018
Minithumbup
By: 'Laimonas'
Feb 02,2018
1 people found
this helpful
Richard was very professional and dedicated to help me with everything I required. Prompt response and always answers all queries. Goes above and beyond!...
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By: Scott
Feb 02, 2018
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Thanks Laimonas, very best of luck in your new home ...
Jan 23,2018
Minithumbup
By: 'Dimitrios Tikas'
Jan 23,2018
1 people found
this helpful
I had the pleasure to purchase my first property from Infiniti properties, and i am using the word pleasure because indeed it was. Richard and Neil were extremely helpful, and always replying on emails even for the stupidest questions because they understand how important is ...
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Comment on agent fees
Fees were very reasonable, and i would say they worth every penny
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By: Scott Hume
Jan 23, 2018
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Wow, what a lovely review, thanks very much indeed Dimitrios ...
Jan 22,2018
Minithumbup
By: 'Jack Magowan'
Jan 22,2018
1 people found
this helpful
Amy gave the fastest response to a problem I have ever received from a letting agent. The problem was reported early afternoon on a Friday and all preparations were in place by late afternoon the same day. A number of auxiliary problems were also reported ...
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By: Scott Hume
Jan 22, 2018
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Thanks for your kind words Jack, we really do appreciate them and Amy in particular will be thrilled ...
Jan 22,2018
Minithumbup
By: '4SG0/4'
Jan 22,2018
1 people found
this helpful
We have been landlords with Infiniti now for over 3 years and they really have been an agent that you can have faith in. Amy is at the coalface of all of the maintenance management and with no doubt has her finger on the pulse of ...
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Comment on agent fees
Fees are just about market average or a bit lower but the service is unrivalled
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By: Scott Hume
Jan 23, 2018
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Thanks very much for such a detailed response, we know you had a particularly difficult experience with your last agency so it's great we have restored your faith in the lettings industry ...
Jan 19,2018
Minithumbup
By: 'treating clients fairly'
Jan 19,2018
1 people found
this helpful
Richard was very efficient throughout the whole process from start to finish. I look forward to doing business with him again soon....
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By: Scott Hume
Jan 21, 2018
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Thanks very much for your kind words, Richard is a very diligent member of our team and it's always nice for him to receive praise from our clients ...
Jan 18,2018
Minithumbup
By: 'emma'
Jan 18,2018
1 people found
this helpful
She is professional as she is personable. Very efficient but always there to explain proceedings or just to answer those daft questions that come up. Thank you...
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By: Scott Hume
Jan 21, 2018
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Thanks Emma, Amy tries very hard to provide the best customer service possible ...
Jan 12,2018
Minithumbup
By: 'Mrs Anderson'
Jan 12,2018
1 people found
this helpful
Amy's professionalism speaks for itself. She has a lovely manager and is approachable and extremely efficient. On the odd occasion I have had an issue with the property, Amy responds almost immediately and starts to resolve the issues at hand....
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By: Scott Hume
Jan 21, 2018
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Thanks very much Mrs Anderson, your comments are greatly appreciated ...
Jan 11,2018
Minithumbup
By: 'Lachlan'
Jan 11,2018
1 people found
this helpful
Whenever we have an issue with the flat Amy is always just an email away. She is always willing to do her best to resolve any issues in the flat....
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By: Scott Hume
Jan 21, 2018
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Thanks very much Lachlan, we know how much a pain it is when repairs are required but as long as they are dealt with swiftly it makes all the difference ...
Jan 09,2018
Minithumbup
By: 'Angus'
Jan 09,2018
1 people found
this helpful
Very helpful member of staff. Quick to respond to queries and getting problems sorted. Very impressed and satisfied with Infiniti Properties overall....
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Comment on agent fees
Good
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By: Scott Hume
Jan 21, 2018
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Thanks very much for your kind words Angus ...
Jan 09,2018
Minithumbup
By: 'Dominique'
Jan 09,2018
1 people found
this helpful
Amy dealt with our issue efficiently - her communication was fast and she has been a pleasure to deal with. For the duration of our tenancy she has been responsive and always does her best to sort out any problems as fast and effectively as ...
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By: Scott Hume
Jan 21, 2018
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Thanks very much Dominique, Amy works tirelessly to keep our clients happy and it's always when when this is acknowledged ...
Jan 08,2018
Minithumbup
By: 'Mike'
Jan 08,2018
1 people found
this helpful
Richard was very supportive throughout the process, did extra things probably not considered standard. Would thoroughly recommend to any prospective sellers....
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Comment on agent fees
Very fair.
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By: Scott Hume
Jan 21, 2018
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Thanks Mike, we really appreciate your positive comments ...
Jan 04,2018
Minithumbup
By: '4SG0/4'
Jan 04,2018
1 people found
this helpful
We are landlords who have been with Infiniti for around 3 years. Stephanie is incredibly knowledgeable and efficient and has dealt with deposit claims on our behalf, managed invoices and promptly addressed the occasional late rent payment. And of course the timely submission of rent when ...
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Comment on agent fees
Fees are generally in line with market rates but service given exceeds others on the market by a huge margin
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By: Scott Hume
Jan 21, 2018
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Thanks very much for your kind words, Stephanie puts so much effort in to assist landlords and tenants so it's great to see her being praised ...
Dec 22,2017
Minithumbup
By: 'James'
Dec 22,2017
1 people found
this helpful
Amy alway quickly responses to our requests about any problem of our rented apartment. Thanks a lot for your efforts to make INFINITI a reliable agent for property renting. Have a lovely Christmas holiday....
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By: Scott Hume
Jan 21, 2018
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Thanks James, same to you ...
Dec 18,2017
Minithumbup
By: 'Mary-Anne'
Dec 18,2017
1 people found
this helpful
Very impressed with the prompt, clear communication from Richard during the buying process. Ann carried out the viewing. She was very friendly and had good knowledge of the rental market which was helpful as I was looking for a buy to let. Overall impressed with ...
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By: Scott Hume
Jan 21, 2018
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Thanks Mary-Anne, your comments are very much appreciated ...
Dec 07,2017
Minithumbup
By: 'Shaz'
Dec 07,2017
0 people found
this helpful
I have been very impressed with the level of service that I have received for the last 18 months. My payments have been paid promptly and any problems handled quickly and efficiently by Stephanie. Infinity have also handled any problems the tenant had with the property ...
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Comment on agent fees
I found level of fee excellent for the service I received
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Dec 06,2017
Minithumbup
By: 'Nikki'
Dec 06,2017
1 people found
this helpful
Both Richard and Scott were very good at communicating with me throughout the sale process, keeping me up to date at all times. The whole process was very smooth with Richard providing his knowledge and experience to guide me through the process....
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Comment on agent fees
Fees are very reasonable.
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Nov 30,2017
Minithumbup
By: 'Lee-Ann'
Nov 30,2017
0 people found
this helpful
I used to be a tenant with Infiniti & now I'm a landlady with them so I've experienced both sides & from that I completely trust them to look after my property. Lovely team & fantastic service....
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Nov 30,2017
Minithumbup
By: 'Matthew Gitsham'
Nov 30,2017
0 people found
this helpful
Been with Infiniti Properties since August of 2017, and the whole team has been fantastic. This is my first flat and it's been tricky at times, and I have had a lot of questions, but they've all been answered and dealt with quickly, and ...
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Nov 29,2017
Minithumbup
By: 'Jim'
Nov 29,2017
0 people found
this helpful
professional efficient friendly and no nonsense approach to letting was a welcome alternative to several other bigger and better known estate agents whom we had encountered before finding the infiniti team....
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Comment on agent fees
good. my impression is lower price but probably fairly similar to most other agents.
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Nov 27,2017
Minithumbup
By: 'Sharon B'
Nov 27,2017
0 people found
this helpful
Richard was brillian thought full process. He was extremely helpful,friendly and always replayed quickly to all call and emails..Thank you Richard...
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Nov 23,2017
Minithumbup
By: 'Kerr Thomson'
Nov 23,2017
0 people found
this helpful
Excellent communicators and brilliant service. They are all rounders and never say no to any task required in relation to the property. Infiniti have restored my faith in letting agents once more....
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Comment on agent fees
Extremely fair for the service provided
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Areas covered
  • Glasgow, East Renfrewshire, North Lanarkshire
  • South Lanarkshire, Renfrewshire,
  • East Dunbartonshire, West Dunbartonshire,

DPS TDS LPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
97 2 174 15 17 0 11 0 10 2

Agent Fees

No fees set.
Last updated at 2:04 PM 21/02/2018 by allAgents

Complaints Procedure

The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.



Please follow this process:


1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally

2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com

3. The General Manager will respond within 24 hours acknowledging your complaint

4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint

5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)

6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.


Last updated at 2:04 PM 21/02/2018 by allAgents

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