• Angie Wylie
    Angie Wylie
  • Daryl Harper
    Daryl Harper
  • Stephanie Williamson
    Stephanie Williamson
  • Ann Hume
    Ann Hume
  • Vi MacKay
    Vi MacKay
  • Janice McConnell
    Janice McConnell
  • Anne McPartlin
    Anne McPartlin
  • Scott Hume
    Scott Hume
  • Kelsie Hume
    Kelsie Hume
  • Neil Morrison
    Neil Morrison
  • Jay  Spence
    Jay Spence
  • Iain MacLachlan
    Iain MacLachlan
  • Richard Glenton
    Richard Glenton
  • Amy Martin
    Amy Martin
  • Josh Campbell
    Josh Campbell
Born, raised and deeply rooted in all that is the charismatic city of Glasgow. Infiniti Properties is not just a family run business, it's a business run like a family, and we make it our business to help our extended family (aka clients).

15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.

We cater for all types of landlords, from those accidenta
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1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677

 
Feb 22,2017
Minithumbup
By:
Feb 22,2017
Featured Review
1 people found
this helpful
The staff are really helpful and efficient and have managed my properties very well. I would always recommend them to friends and colleagues...
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Comment on agent fees
The fees are very competitive.
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
1 people found
this helpful
Responds to all my emails quickly, very polite spoken and is very helpful and makes sure everything i need for my property is dealt with quick!...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
1 people found
this helpful
All in all a very friendly experience. Great enthusiasm and friendliness by Jay and very diplomatic approach with Daryl. I did feel at times I wasn't listened to but I'm delighted with the final outcome....
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
Featured Review
2 people found
this helpful
Daryl had everything ready for us when we came in so we didn't have any hassle. She was able.to answer our questions and gave us all the info we needed....
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Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
Featured Review
1 people found
this helpful
Rang Amy yesterday afternoon as there was a fire in flat below us yesterday morning early. I asked for cleaner to be sent out asap as every surface was smoke damaged and within the hour he arrived and done a fabulous job. The flat is like new again. Thanks very much , great service....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
Was such a speedy process from first viewing to signing of tenancy. Iain was great as he kept me completely up to date and informed throughout. Even after tenancy signed he has been helpful with any questions I had. Overall, my experience with Infiniti has been extremely positive....
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Comment on agent fees
Agents fees were fine.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
1 people found
this helpful
Daryl has been very helpful and efficient throughout the arrangements for rental of a flat. We have contacted her over a number of issues and always had a reply by return. Polite and pleasant and very organised - what more could we ask?...
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Comment on agent fees
fine
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
1 people found
this helpful
Daryl and Angie were fantastic in sorting out what was a very complicated and stressful experience. I had been awaiting updates from Infiniti regarding the property and due to the previous tenant pushing the dates back I was very concerned that this wouldn't be sorted. Daryl and Angie managed to get this sorted for me and I couldn't be happier with the service they provided. Thank you very much, I look forward to being your customer for a long time....
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Comment on agent fees
I was satisfied with any fees that were incurred during the transition process of moving into the new property
Was this helpful? Yes
Feb 10,2017
Minithumbdown
By:
Feb 10,2017
0 people found
this helpful
Daryl has been very helpful and approachable at all times. She replies very quick with so much patience and gives clear information....
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Was this helpful? Yes
Jan 15,2017
Minithumbdown
By:
Jan 15,2017
2 people found
this helpful
Terrible from start to finish, nothing was done at the time it was promised, at one time I was entirely ignored and now I have been presented with additional charges....
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Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
this helpful
My washing machine started leaking everywhere on Christmas Eve, and though I was leaving the flat later that day to spend Christmas with family, I emailed Amy explaining the problem and asking for her assistance. As always, she was a star. When she got back into the office after the Christmas break she got right on the phone to the plumber, who contacted me later that day and arranged to come around. The washing machine/plumbing is now water tight once more. Amy is always a friendly, helpf...
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Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Iain has been a fantastic agent to deal with. He has always been professional, polite and honest - in my past experiences with letting agents this is a rare find! Iain is consistent with swiftly returning phone calls and emails, and has immediately acted whenever we have had any flat concerns or problems. He has been a trusting and reliable agent, and thanks to him and the service that Infinity provides our renting experience is a pleasant one - also a rare find! I fully recommend Iain Maclac...
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Comment on agent fees
N/a - we are renting so unaware of the agent's fees.
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
The washing machine in my apartment broke down. I contacted Amy and she immediately arranged with landlords to replace it. I've had an issue with disconnecting the appliance and she not only contacted a repairs person but also kept in touch with me throughout the whole process. I am really thankful for everything she did. She is very professional and nothing seems to be too much of a trouble. I would definitely recommend her....
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Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Amazing service. Iain was so patient when it came to organising my documents and even extended the deadline by one day. The whole process was very fast and the FEES agent are VERY AFFORDABLE. All you pay is the holding fee and a deposit and/or an optional express fee. Will definitely use them again....
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Comment on agent fees
Very affordable. £200 for reservation fee Optional £80 (excluding vat) for a 24 hour turnover of the application. If your application is unsuccessful for any reason your £200 is returned
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
1 people found
this helpful
As we live in London, we rely on Infiniti to deal with all aspects in connection with with our property in Glasgow. We have complete confidence in them....
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Comment on agent fees
As they do a good job they deserve a good fee.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Ann was simply helpful and great both during viewing and settling. She came at short notice and went far and beyond to help me sort out electricity....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Ann and Iain are professionals who deserve great recognition for the services they preform. They are attentive and able to deal with all manner of requests. Both have shown tendency to go above and beyond the call of duty in providing a first class service....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Got my property looking suitable for high end clients after it had become somewhat tired. Was able to put together impressive interior design package at short notice and on a limited budget...
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Comment on agent fees
Good lower than some of the larger outfits I have used
Was this helpful? Yes
Nov 18,2016
Minithumbdown
By:
Nov 18,2016
0 people found
this helpful
My boliler was broken last week, Amy instantly replied me and sent the engineer for reparation. I am very satisfied for the reparation and appreciated for Amy's help....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
2 people found
this helpful
Firstly Daryl was fantastic to deal with and extremely helpful. No matter how silly a question I had she took the time to answer when setting up our lease. Amy has been so quick to respond and helpful to all problems we have had so far. She has arranged speedy replacement of flat items and has kept us informed of developments....
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Comment on agent fees
I was concerned over the fees as I was advised this was not of usual proceedings.
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
1 people found
this helpful
Amy has been very prompt and friendly with her responses to queries, she has kept me well informed whenever I have asked for anything and checked up with me to make sure I was happy with the result. Daryl has been excellent too, especially with keeping me updated with our application. She has always been quick to respond to queries and is very friendly and polite. Overall my experience with Infiniti has been excellent and their service has been very professional yet warm. I have spoken wit...
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Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Amy is a star! I need to be honest and admit that in the past correspondence with the agency about repairs/other matters wasn't always the greatest, but since I've started to deal with Amy this changed! She replys promptly to all my emails and cares to explain all situations! Absolutely fantastic!...
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Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Amy Martin has been an absolute star when it comes to our property management and even other issues. She has always been really prompt with her replies and issues are usually resolved within the week if it isn't something that requires multiple visits. She has taken the time during our contact to get to know us and we both feel really comfortable with asking about multiple issues. I would highly recommend Amy, she is our go to person when it comes to anything about our flat....
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Comment on agent fees
Good!
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Fantastic service received from Amy and everybody at Infiniti! Reported a broken washing machine on the Monday and had a brand new one delivered by the Thursday! Fantastic service!...
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Was this helpful? Yes
Oct 15,2016
Minithumbup
By:
Oct 15,2016
2 people found
this helpful
My experience with the company has been really professional, due to having help from Iain who dealt with any inquiries I had. Iain is very approachable and well mannered and I believe he is a credit to the company. I feel that Iain's Customer care skills are 10/10 and the ownership he took on with helping me get organised and the property I wanted is exactly what a Letting organisation need. Over all, I'm really pleased with the way I have been looked after and helped throughout the process. I w...
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Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
2 people found
this helpful
I have found Iain very easy to deal with and most helpful. I would not hesitate to recommend Iain or indeed Infiniti properties to anyone...
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Comment on agent fees
First experience of agents but seems reasonable
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
1 people found
this helpful
Friendly and helpful staff. I haven't had any problems so far. They managed to find a suitable tenant for my property very quickly....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
2 people found
this helpful
Daryl was great at arranging my tenancy in Glasgow despite me being away from the city. She managed to maintain clear lines of communication which made the stressful process of moving flat much easier than it could have been. It's been a pleasure to work with her throughout the process of acquiring this tenancy and I have great confidence that going forward any issues will be resolved quickly and professionally....
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Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
2 people found
this helpful
Daryl has been very friendly, approachable and professional throughout her dealing with this and helping me to find/rent the property. A very pleasant woman, very helpful, with good follow-through as well (she doesn't just leave you stranded after getting your signatures.) Given that I had never rented a property through an agency before, she helped it all to go very easily....
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Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Amy has been fantastic and especially helpful in securing a new fridge for my flat. I cannot recommend her enough....
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Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Amy is absolutely brilliant !!! Fast quick and efficient. Any maintenance issues have been repaired within hours. Amy is always polite and professional....
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Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Amy was very helpful when we had an issue with our plumbing and ensures it got fixed fairly quickly, providing updates and chasing up the landlord. No complaints with the service whatsoever....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
I would like to thank you Amy for the swift response to the issue with the oven. The workman came out at an ideal time and I generally was satisfied with how things were dealt with....
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Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Amy has been great help. She's very responsive and takes action on the issues I have asap. She also updates me on what is happening so that I have a peace of mind when there is something wrong that might need time to get it fixed. She's lovely and very polite! Great addition to the agency!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Amy has always been really efficient whenever there has been a slight maintenance issue with our flat. Replies very quickly and the maintenance guys were over the very next day on both occasions. Highly recommended....
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Was this helpful? Yes
Areas covered
  • Glasgow, East Renfrewshire, North Lanarkshire
  • South Lanarkshire, Renfrewshire,
  • East Dunbartonshire, West Dunbartonshire,

DPS TDS LPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
73 2 114 13 3 0 3 0 9 2

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:47 PM 21/01/2016 by allAgents

Complaints Procedure

The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.



Please follow this process:


1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally

2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email complaints@infinitiproperties.com

3. The General Manager will respond within 24 hours acknowledging your complaint

4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint

5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)

6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.


Last updated at 4:47 PM 21/01/2016 by allAgents
Angie Wylie Angie Wylie
General Manager
21 reviews

About Angie Quite simply the glue that holds our great team together, Angie is Infiniti through & through, dedicated to the core but somehow manages to make time to run her own micro fashion business View full profile
Daryl Harper Daryl Harper
Letting Negotiator
50 reviews

About Daryl Asked to describe herself Daryl says she is fun, energetic & enthusiastic about the gym and.... food, how interesting! View full profile
Stephanie Williamson Stephanie Williamson
Accounts Assistant
7 reviews

About Stephanie Stephanie joined the team, bringing with her a wealth of accounts experience and during the day she is a self confessed geek, but at night she loves to sing View full profile
Ann Hume Ann Hume
Property Manager
41 reviews

About Ann Award winning (and deservedly so) Property Manager, utterly dedicated and relentless in her aim to please all tenants and landlords. Ann is a naturally beautiful person, always eager to help those in View full profile
Vi MacKay Vi MacKay
Property Manager
0 reviews

About Vi Vi is a real people person, loves to help and has a beautifully calming personality. She is a very conscientious property manager and loves meeting and talking with new tenants. She loves swimming and View full profile
Janice McConnell Janice McConnell
Property Manager
1 reviews

About Janice Possibly one of the most positive and friendly individuals to grace the Infiniti team, Janice is a great team player and loves to make people smile. Loves the sunshine and makes a killer cocktail View full profile
Anne McPartlin Anne McPartlin
Accounts Manager
4 reviews

About Anne Hailing from the hills of Dingwall, Anne brings with her a serious pedigree in Accountancy, in her spare time she loves a great novel and dreams of global travel View full profile
Scott Hume Scott Hume
Managing Director
23 reviews

About Scott A very hands on kind of guy, loves refurbishing older style properties and making the most of small spaces and has a real passion for interior design. Started the business way back in 1999 and has wit View full profile
Kelsie Hume Kelsie Hume
Administrative Assistant
1 reviews

About Kelsie Kelsie has a real passion for attention to details and love organising things, she has a passion for fashion and music View full profile
Neil Morrison Neil Morrison
Mortgage and Insurance Adviser
4 reviews

About Neil Smart, witty and a great mortgage & insurance adviser with over 10 years of expertise and thousands of happy clients. Friendly, approachable, and down to earth. View full profile
Jay  Spence Jay Spence
New Business Manager
35 reviews

About Jay Bringing with her an international pedigree, Jay certainly knows how to attract new business and nurture our existing clients, superb networker and somehow manages to take care of a family as well as View full profile
Iain MacLachlan Iain MacLachlan
10 reviews

About Iain No description set View full profile
Richard Glenton Richard Glenton
Estate Agent
4 reviews

About Richard No description set View full profile
Amy Martin Amy Martin
Maintenance Co-ordinator
20 reviews

About Amy No description set View full profile
Josh Campbell Josh Campbell
Maintenance Assistant
0 reviews

About Josh No description set View full profile


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