Our professional attitude and integrity will give our customers peace of mind and deliver the desired results.
Indigo Residential



Properties for Sale
Properties to Rent

“top estate agent...”

Dec 31,2018
Minithumbup
By: 'Mr M S choudhury'
Dec 31,2018
0 people found
this helpful
I bought a house in october 2018 in sundon park through indigo residential on marsh road. Declan Morgan was extremely helpfull throughout this transaction and great in communicating my offers and counteroffers to the seller....
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Comment on agent fees
good
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“I would like to say a huge thank you to ......”

May 10,2017
Minithumbup
By: 'Sidra'
May 10,2017
0 people found
this helpful
I would like to say a huge thank you to everyone at Indigo who have helped us find our first rental home in 2014. I was so pleased with the service offered that we wanted Indigo to be the ones to find our new home. Once ...
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Comment on agent fees
Average
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“Absolutely delighted with the team at Indigo. Not only did ......”

Jan 06,2017
Minithumbdown
By: 'David'
Jan 06,2017
1 people found
this helpful
Absolutely delighted with the team at Indigo. Not only did they sell my cottage at more than I expected they ensured that my completion deadline was met too! Great friendly staff with knowledge and experience. Hugely recommend the Barton Road, Luton branch...
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Comment on agent fees
Extremely fair
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“The worst agents in Luton for Customer service! I am ......”

Sep 28,2016
Minithumbdown
By: 'Hazmar Fauz'
Sep 28,2016
4 people found
this helpful
The worst agents in Luton for Customer service! I am a Senior IT director working for a Fortune 250 company. This is in regards to Purchase of 12, Beresford Road Lu4 8BE with Indigo residential luton, where dealing with the agents are proving to be very difficult ...
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Comment on agent fees
not sure about fees as I am the buyer but I see lots of higher end properties being sold by Indigo in luton and owners please be aware
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“Terrible experience with this company so would not recommend to ......”

Aug 13,2016
Minithumbdown
By: 'Dasha'
Aug 13,2016
3 people found
this helpful
Terrible experience with this company so would not recommend to deal with them at all. I looked for a double bedroom flat. Found one furnished suitable for myself listed by them, booked a review. The flat was dirty and re-decoration had been required. I was ...
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“Fantastic agency. Best company I have dealt with in Luton. ......”

Mar 07,2016
Minithumbup
By: 'Kirsty'
Mar 07,2016
1 people found
this helpful
Fantastic agency. Best company I have dealt with in Luton. Always called me back with updates and news when marketing my home and then they sold it for more money than the asking price! The after sales contact by Amanda was second to none right ...
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Comment on agent fees
Very fair costs
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“Do not use this company. Emma did not return phone ......”

Apr 20,2015
Minithumbdown
By: 'Christine'
Apr 20,2015
4 people found
this helpful
Do not use this company. Emma did not return phone calls or communicate with us. Indigo's incompetence has cost us over ‚£1000 in aborted sales fees. The seller of the house was unable to get a mortgage and we were not informed. Indigo allowed us to ...
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What agent could do to change your mind?
Told the truth and returned our phone calls.
Attached Filesnbsp;
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“Our Son was told that a property had come up ......”

Feb 18,2015
Minithumbdown
By: 'jo'
Feb 18,2015
2 people found
this helpful
Our Son was told that a property had come up for viewing where he wanted to buy. He went after work to view the property and put an offer in for the full asking price. He was then told by Micheala that someone already had ...
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What agent could do to change your mind?
Do not bring clients to view properties that have the full asking price under offer. Take it off the market Get back to clients when advised Do not be greedy and start bidding wars Do not talk rubbish Be transparent and clear Have some morals
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“I am very unhappy with Indigo lettings. They do not ......”

Mar 07,2014
Minithumbdown
By: ':-('
Mar 07,2014
3 people found
this helpful
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even ...
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“I called indigo to rent 2 bed flat at aston court ......”

Jan 20,2014
Minithumbdown
By: 'abi'
Jan 20,2014
4 people found
this helpful
I called indigo to rent 2 bed flat at aston court sarum road i was interviewed who is the property for i told me my wife and son and jordan sales person told me its perfectly fin when i went to view flat showed inteterest that ...
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“As a FTB I had a couple of viewings with ......”

Dec 04,2013
Minithumbdown
By: 'FTB'
Dec 04,2013
5 people found
this helpful
As a FTB I had a couple of viewings with Shaun which were fine and generally non pushy. I opted to place an offer on a property which was accepted after a little negotiation. Communication at this point had been good with Shaun returning calls ...
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What agent could do to change your mind?
See the review - over promise / under deliver. A pity as i'd typically prefer the smaller agent but such shoddy service has left a sour taste. Not the way to win recommendations.
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“Poor service after your house has had an offer accepted ......”

Jul 13,2012
Minithumbdown
By: 'Very disappointed!!'
Jul 13,2012
6 people found
this helpful
Poor service after your house has had an offer accepted - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, ...
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What agent could do to change your mind?
Poor service after your house has sold - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???
Attached Filesnbsp;
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“I was very pleased with the effort Sam put into ......”

May 06,2012
Minithumbdown
By: 'LutonFTB'
May 06,2012
1 people found
this helpful
I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different ...
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What agent could do to change your mind?
Agents working in competition with each other and gazumping different branches doesn't give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.
Attached Filesnbsp;
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“Managed to keep my stress levels down when I thought ......”

Dec 20,2010
Minithumbup
By: 'Mkgleek'
Dec 20,2010
0 people found
this helpful
Managed to keep my stress levels down when I thought my house sale was not going to happen. Now living in my new house in time for Christmas....
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No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Indigo Residential

Individual Branch Awards


Ampthill
101 Dunstable Street, Ampthill MK45 2NG
(0)
Luton
2 Tennyson Road, Luton LU1 3RT
(1)
Luton
197b Barton Road, Luton LU3 2BN
(6)
show all branches (5)
Marsh Rd Luton
6 Nursery Parade, Marsh Road, Luton LU3 2QP
(5)
Stopsley
626 Hitchin Road, Luton LU2 7UG
(1)


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