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Suite 9, The Octagon Offices Waterfront, Brighton Marina
Brighton
Brighton and Hove
BN2 5WB
01273 530 035

 
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Sep 29,2017
Minithumbdown
Helen
By: 'Tenant'
Sep 29,2017
1 people found
this helpful
I rented a student property from Indigo Lettings in Brighton. The property was disgusting, the kitchen was tiny, not even big enough for one person, the living room was in a greenhouse attachment and too hot to sit in the summer, too cold in winter. The roof of the living room leaked, my bedroom was absolutely minuscule, yet the rent they expected for this disgusting house was £507 per month, not even including bills. The house was in a terrible location, atop a GIANT hill, miles from anyw...
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Comment on agent fees
The fees were far too high, they are criminals.
Was this helpful? Yes
Feb 02,2017
Minithumbdown
By: 'BrightonTenant'
Feb 02,2017
1 people found
this helpful
As a tenant, this is by far the worst letting agent I have ever used. Took months to fix anything and were generally useless at doing anything a property management company is supposed to do (usually claiming staff shortages as the reason), yet if WE did anything that they could vaguely interpret as being against our tenancy agreement (e.g. they saw dust during an inspection), they were quick to remind us they could evict us. Charged extortionate fees for everything and withheld a large amount o...
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Comment on agent fees
Extortionate both when moving in and moving out.
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By: Edward
Jul 15, 2017
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I was an international student in University of Sussex during 2016-2017. We were shocked by incredibly bad service standards, unfairness and complete absence of human empathy. Our house had leaks in corridor, holes on the floor and constant reminder that not cleaning dust is breach of our contract. We have spent half of winter without any hot water or heating because maintenance guy was on holiday. Overall, this agency stopped showing any care for us as soon as contracts were signed and deposits ...
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