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    Billie Blankson
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    Jack Goodall
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    Carol Bishop
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    Faye Wheatley
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Properties for sale
Properties for rent
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
On the 23rd of Sep 2016 I stood outside the office of my new agency and as usual messed up some very important admin work. Requiring certain documentation on that day I picked the phone and though I wasn't aquainted with Mr Goodall he was understanding, trusting and speedy in his reply in relation to the documents I needed. Without his input I simply would've lost the apartment my GF so desperately wanted. I literally owe him my life....
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Comment on agent fees
Good/Fair
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Aug 30,2016
Minithumbdown
By:
Aug 30,2016
0 people found
this helpful
Had very bad experience on the day we went to do our final payment and collect the keys. They charged us 10 pound for card payment which they never told before hand. And, the surprising thing is they didn't charge us 10 pound when we paid 250 pound holding deposit but they charged us 10 pound when we paid 3000. I am complaining for how they gave us trouble on the day when we were actually moving. They made us go the property to collect keys saying that engineer was working on the property howeve...
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
As a Landlord, we have found Indigo to be extremely professional, helpful and knowledgeable of their business, as well as offering a great personal service. Headed by Carol, Faye and Jack and the rest of the team are enthusiastic, work hard and prioritise building a relationship with us the Landlord, and also get to know their tenants. They have let our flats very quickly with great tenants. They also manage our properties and we have found them to be extremely efficient and on the ball ensu...
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Comment on agent fees
Indigo Fees are very competitive.
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Feb 03,2015
Minithumbdown
By:
Feb 03,2015
1 people found
this helpful
The agent won't answer questions on the phone but instead says they will call back. However they never do. They charge for work to be done and don't actually do the work. I'm disgusted by their behaviour....
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Jun 03,2014
Minithumbdown
By:
Jun 03,2014
0 people found
this helpful
I am really disgusted and appalled by this Company. I ring them requesting Information on a property that they are supposed to Manage, on my brothers behalf. All I get is ring back in 10 minutes, yet when I do there is no one to deal with with my Request. Totally unhelpful, all they care about is the fact they get their money on a monthly basis. Would never use this Company again, nor recommend them to anybody Total letdown...
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Apr 20,2012
Minithumbup
By:
Apr 20,2012
0 people found
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I must say that when I first approached this company I had never heard of them before, however, I had just bought a property in Plumstead and just so happened to come across one of their flyers. Their plumstead office was within walking distance so I decided to go and have a chat. I can honestly say that I have never been more well informed about procedures etc and even though at the time I only went ahead with find tenant only service, I found that the agent was extremely helpful before during ...
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Apr 18,2012
Minithumbup
By:
Apr 18,2012
0 people found
this helpful
Indigo are excellent company. When I come to this country they give me house and make it good. On Christmas my house has problem with leak and the manager leaved his family in the middle of the dinner to come help with problem! Many thanks to them I wish they could rent a house to me in my country now I am going home!!...
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Apr 17,2012
Minithumbup
By:
Apr 17,2012
0 people found
this helpful
I rented a property through Indigo for 3 years (only recently vacated due to buying a house), during my tenancy I found their service to be excellent. The staff were friendly and also offered advice when needed. Dealt with any manintenance issues I had quickly and efficently....
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Jan 25,2011
Minithumbdown
By:
Jan 25,2011
1 people found
this helpful
So bad I can't even begin to describe them. Just happy I'll never have to deal with them again....
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May 20,2010
Minithumbdown
By:
May 20,2010
1 people found
this helpful
Very useless. They helped me to rent out a property without collecting deposit. I had problem in collecting rent from them and they never went to the property to inspect after the tenant moved in. The tenant owed more than 3 months rent and the property was in a state when the tenant moved out. I spent nearly ...
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Nov 18,2009
Minithumbdown
By:
Nov 18,2009
1 people found
this helpful
Their attitude and professionalism are just awful....
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May 12,2009
Minithumbdown
By:
May 12,2009
1 people found
this helpful
I have let a property through Indigo Property Management Ltd on full management. The tenant was highly recommended to me by the agent, but I had doubt if the tenant would be able to cover the rent, so the estate agent became the guarantor and we agreed to let the property for 12 months period. When I receive the contract, the tenancy was only for 6 months. My signature was not required and I didn't have chance to see the AST before they put the tenants into my property. The agent said it would g...
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By: kaywana
Apr 14, 2010
View all comments (1)
Please email me my email address is vanessaesbrand1@yahoo.co.uk Ihave a very similar story. Something needs to be done about this company. I was told that I would not have to pay any council tax which I knew from letting my property before had to be paid nby the tenant . When I received my invoice the council tax was actually being paid from the rent they paid me .UNBELIEVABLE. the rent was always late. And this made my mortgage company add more interest to my account. They left my place so bad....

ARLA TDS


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Agent Fees

introduction Only Agreement x 4 Weeks Rent + VAT

Non-managed Tenancy Renewal x 1 Weeks Rent + VAT

Management Agreement x 2 Weeks Rent+VAT & 10% of Rent Collected

Managed Tenancy Renewal £50.00+ VAT
Last updated at 2:13 PM 16/08/2016 by Carol

Complaints Procedure

No procedure set.
Last updated at 2:13 PM 16/08/2016 by Carol

Awards won by Indigo Property Management Ltd

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Office 3
21-23 Lakeside Road, London SE18 1PP
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Woolwich
45 Hare Street, London SE18 6NE
(8)

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