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    Brett Sanftleben
We are Independent Property Managers (IPMs) and we look after a small portfolio of residential properties for private landlords. By combining the professional services of a letting agent and the practical skills of a property maintenance company, we are able to provide a complete solution to take care of your rental property for one simple monthly fee.

The Studio, 9 St Winifred's Road
Bournemouth
Dorset
BH2 6NY
01202 944558

 
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Feb 25,2017
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Brett Sanftleben
By: 'Very Unhappy Customer'
Feb 25,2017
0 people found
this helpful
At the beginning, everything sounded wonderful until suddenly we were being billed for items that had not been agreed. Furthermore we were expected to pay for maintenance items based on a spreadsheet with no receipts. Only after we had to get a solicitor involved were receipts produced, where we then discovered additional items on them for things that were not for us! For example, we were being charged 15 pounds for a tin of paint but the receipts finally showed the paint was only 7 pounds and o...
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Comment on agent fees
This agent will cost you a fortune, we were charged for items that had nothing to do with our property, and only after a solicitor got involved were receipts produced where we discovered we were billed over double than the actual cost of the materials as well as for additional materials for the agents personal use.
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Areas covered
  • Bournemouth
  • Poole
  • Christchurch

DPS


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Agent Fees

New Tenant Applications: £99.00
Contract Renewals: £49.00
Last updated at 2:16 PM 10/02/2016 by Brett Sanftleben

Complaints Procedure

Please contact us at enquiries@ipmg.org.uk in the first instance. If we cannot resolve your complaint please contact the Property Redress Scheme.
Last updated at 2:16 PM 10/02/2016 by Brett Sanftleben

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