Think all estate agents are the same? Well we don’t - we know we’re different!

When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent estate agent
Igloo

2 Gateside Street
Hamilton
South Lanarkshire
ML3 7HT
01698 283000

Website not available

Properties for Sale
Properties to Rent

“ Stay away from them... ”

May 30,2018
Minithumbdown
By: 'Alison'
May 30,2018
0 people found
this helpful
I'm never going back to them I rented somewhere off of there for a year. When ever something needed done they would take up to about 3 weeks to fix it. Tried to tell them about things at went wrong because of them but instead ...
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Feb 16,2018
Minithumbup
By: 'Clair'
Feb 16,2018
0 people found
this helpful
I was most impressed with Julie in Hamilton Igloo. Very personal and down to earth. Made me feel at ease and was very helpful with every query. Made the paperwork straightforward and ensured other parties such as Lease guard were chased up. Made the transition ...
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Comment on agent fees
N/a
Was this helpful? Yes
Jan 03,2018
Minithumbup
By: 'Valerie'
Jan 03,2018
0 people found
this helpful
Really delighted with the professional way all the staff at igloo Hamilton dealt with me from the first meeting with Peter Fardy to all the helpful staff who kept me constantly updated on the feedback from those who viewed the flat. Great to say it ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 17,2017
Minithumbup
By: 'killie97'
Nov 17,2017
0 people found
this helpful
Commissioned Igloo for the sale of a property in Morton Court, Blackwood. Offer submitted from buyer within 4 weeks of signing up with Igloo. Staff very professional and kept us informed of all contacts with potential buyers, viewers and of course with ourselves as sellers. The ...
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Comment on agent fees
Igloo prices are very competitive as they are all inclusive - some of the other quotes we obtained appeared good but when the full range of services were added up, Igloo came out on top.
Was this helpful? Yes
Nov 16,2017
Minithumbup
By: 'D Spears'
Nov 16,2017
0 people found
this helpful
At last an Estate Agent who treats owners 5* and who go above and beyond with no hidden fees ,Peter and the staff provided me with a 1st class service from the minute I phoned in for a general enquiry right through to when my property ...
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Comment on agent fees
Fees are well reasonable for the professionalism you get.
Was this helpful? Yes
Nov 05,2017
Minithumbup
By: 'Lynn'
Nov 05,2017
0 people found
this helpful
We used Igloo to sell our property. We have had a really bad experience in the past with another estate agent so we were quite apprehensive. But Igloo were fantastic from the very start. Every one in the team at Hamilton were always available through ...
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Comment on agent fees
We felt the fees were very competitive with no 'hidden fees'.
Was this helpful? Yes
Nov 03,2017
Minithumbup
By: 'ISOBELLE'
Nov 03,2017
0 people found
this helpful
Attentive, professional and kept every contact promise made. Delighted with Craig and the advise given around selling my home. I will look to igloo to purchase also!...
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Feb 09,2017
Minithumbup
By: 'L Gillespie'
Feb 09,2017
0 people found
this helpful
Having only ever dealt with private landlords as opposed to agencies in the past, it's been an absolute breath of fresh air to deal with Suzanne and the team at Igloo Hamilton. 100% professional at all times, helpful and a true asset to the business, Suzanne ...
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Dec 22,2016
Minithumbup
By: 'Chausie'
Dec 22,2016
0 people found
this helpful
Exceeded expectations during our very short journey of selling our family home. Comms from the initial approach to swiftly moving to closing date was excellent at all times. Requests to view our home within an hour of being listed online and recommended movement to closing ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Dec 20,2016
Minithumbup
By: 'L methil'
Dec 20,2016
0 people found
this helpful
Great efficient and professional service we were constantly updated with feedback with each stage of the process being clearly explained to us Our house sold in one week and I would highly recommend them to anyone...
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Comment on agent fees
Estate fees were highly competitive and I felt were great value for money
Was this helpful? Yes
Dec 16,2016
Minithumbup
By: 'Murray's'
Dec 16,2016
0 people found
this helpful
Our house sold in 14 days so there's no complaints from us. Igloo kept the whole process simple from day one and the efficient friendly staff went out of their way to ensure we were constantly kept up to speed. Couldn't recommed Igloo highly enough. If ...
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Comment on agent fees
Fees are never good but we were offered a good deal.
Was this helpful? Yes
Sep 10,2015
Minithumbup
By: 'Billy Jackson'
Sep 10,2015
1 people found
this helpful
The property was fairly valued and the selling price was within 5% of that value. I received regular information by text and telephone about the selling process which Igloo managed. From signing up with Igloo to selling was about 9 weeks and I am happy to recommend ...
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Comment on agent fees
Flat fee for selling and fee for arranging viewings are reasonable.
Was this helpful? Yes
Aug 07,2015
Minithumbup
By: 'Jacqueline MacDonald'
Aug 07,2015
0 people found
this helpful
I found Igloos service from the beginning of the selling process to the end, extremely good. The staff kept you informed through the complete process, and all details were explained. Any phone calls to the office were deal with quickly, and I have been more ...
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Aug 06,2015
Minithumbup
By: 'J H Hamilton'
Aug 06,2015
0 people found
this helpful
This is the second time Igloo Hamilton has sold property for me. They deliver a quality service combined with personal attention . I recently had two properties on the market and again the Team at Igloo deliverd . Both properties were sold quickly ,and Igloo's expertise made ...
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Comment on agent fees
The fees are competitive .
Was this helpful? Yes
Aug 05,2015
Minithumbdown
By: 'grant mitchell'
Aug 05,2015
0 people found
this helpful
A pleasure to deal with. From the first phone call to the second viewing. Always very friendly & proffesional. Would deal with them again without a hesitation....
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Aug 04,2015
Minithumbup
By: 'L.C'
Aug 04,2015
0 people found
this helpful
Igloo helped me efficiently and professionally. Fiona and Neil couldn't be anymore helpful and helped me move into my property in less than a week. I have found igloo very professional and customer friendly. I would certainly recommend igloo to friends and family....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Aug 03,2015
Minithumbup
By: 'Amanda Fitzpatrick'
Aug 03,2015
0 people found
this helpful
Our process for selling our property through Igloo was a professional and stress free process, Craig and the staff at Igloo were there for us every step of the way, we were offered positive selling pointers when putting our house on the market which resulted ...
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Aug 03,2015
Minithumbup
By: 'Kelly Connelly'
Aug 03,2015
0 people found
this helpful
Igloo have been a pleasure to deal with, making my house sale feel smooth, stress free and easy. They are a very refreshing change from Estate Agents I have dealt with in the past and present. A friendly, honest, helpful and professional service giving excellent ...
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Jul 28,2015
Minithumbup
By: 'C.Gabriel'
Jul 28,2015
0 people found
this helpful
I found igloo very helpful and hassle free. They kept in constant contact with me with any updates on viewers and their comments. I would definitely recommend using igloo and would certainly use them again as the house was sold in a matter of weeks....
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Jul 27,2015
Minithumbup
By: 'Roisin Convery'
Jul 27,2015
0 people found
this helpful
The agent was very reactive in supporting me when the house was slow to sell. They took over the viewings and we got 4 offers in 2 weeks....
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Jul 27,2015
Minithumbup
By: 'Peter Fardy'
Jul 27,2015
0 people found
this helpful
We were presented a great service to us when choosing which estate agents to sell with, and a good deal if we chose Igloo.We decided to accept promptly.The house had numerous viewings and we were alerted of each viewing promptly by text.At ...
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Comment on agent fees
Fees were outlined at the start, and we accepted because we felt it was a good deal, especially as it was a discounted offer if we accepted right away.
Was this helpful? Yes
Jul 26,2015
Minithumbup
By: 'Maureen Keogh'
Jul 26,2015
0 people found
this helpful
First positive experience was last July with Kevin the owner who explained procedure and prices. Despite speaking to other Estate Agents ,when I decided to sell this year I had no hesitation in choosing Igloo due to the confidence and enthusiasm he had shown. Craig ...
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Comment on agent fees
Competitive, simple and easy to understand
Was this helpful? Yes
Jul 26,2015
Minithumbup
By: 'william'
Jul 26,2015
0 people found
this helpful
We had dealings with 4 or 5 staff at igloo on the sale of my property. All of them were thoroughly professional The only negative point I would like to mention was the time it actually took to put the property on the market. I think this ...
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Jul 24,2015
Minithumbup
By: 'Gerry'
Jul 24,2015
0 people found
this helpful
Having been on the market for a year with another agent, with no viewings for 7 months, we moved to igloo with sceptical feelings. After meeting Craig, who was very knowledgeable and professional, we felt more positive. We decided to give them a go with a ...
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Comment on agent fees
Costs discussed upfront with no hidden surprises
Was this helpful? Yes
Jul 17,2015
Minithumbup
By: 'arran'
Jul 17,2015
0 people found
this helpful
Great service off Neil and the rest of team, I think the only thing that lets them down is there choice of tradesmen...
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Jul 14,2015
Minithumbup
By: 'Michael'
Jul 14,2015
0 people found
this helpful
very IMPRESSED from my first point of contact, great details and pictures of the property, strong viewing numbers and good feedback on each viewing. Not always easy in a people based business to achieve such high standards of service. I would put this down to ...
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Jul 14,2015
Minithumbup
By: 'Jenny Burns'
Jul 14,2015
0 people found
this helpful
1.Igloo kept us updated at all times, we were called and txted to confirm viewings. 2.Feed back was given to us in a timely manner by Igloo from potential buyers. 3.Always available to help out and give advice....
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Jul 13,2015
Minithumbup
By: 'Andrew Brown'
Jul 13,2015
0 people found
this helpful
Very professional service from day 1 to the sale of our house, would strongly recommend Craig and the team at igloo to anyone thinking of selling there house....
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Jul 09,2015
Minithumbup
By: 'Liz Campbell'
Jul 09,2015
0 people found
this helpful
Craig was the ultimate professional when setting up and handling my sale. He displayed an excellent knowledge of the area and provided detailed information that was pertinent. The team at Igloo kept in touch at all times and the staff in the office were extremely ...
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Jul 08,2015
Minithumbup
By: 'A Stewart'
Jul 08,2015
1 people found
this helpful
From start to finish we felt in safe hands with Igloo. Peter in particular was really helpful if we had any questions or queries and really went above and beyond the call of duty for us on more than one occasion. Thank you Peter!...
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Comment on agent fees
Although Igloo were not the cheapest we got quoted, their fees certainly reflect the great customer service we received!
Was this helpful? Yes
Areas covered
  • ML1
  • South Lanarkshire
  • ML2
  • North Lanarkshire
  • ML3
  • Central Belt
  • ML4
  • ML5
  • ML6
  • G72
  • G71
  • ML9
  • ML11

TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 11 1 74 0 3 1 4 1

Agent Fees

We offer a competitive fee package, tailored to your needs.
Last updated at 10:53 AM 20/04/2015 by Janice Kerr

Complaints Procedure

In the first instance any concerns should be raised with our office manager. If you are not entirely satisfied at this stage, you can write to our company directors who will respond personally to your concerns.

We are also members of the Property Ombudsman for both sales and lettings
Last updated at 10:53 AM 20/04/2015 by Janice Kerr

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