Properties Glasgow - Infiniti Properties
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    Peter Fardy
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    Fiona McCabe
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    Caroline
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    Neil Shoneville
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    janice kerr
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    Craig
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    Janice
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    Karen Foley
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    Janice Hyslop
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    Peter
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    Suzanne Connelly
Think all estate agents are the same? Well we don’t - we know we’re different!

When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent estate agent

2 Gateside Street
Hamilton
South Lanarkshire
ML3 7HT
01698 283000

 
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Properties for sale
Properties for rent
Sep 10,2015
Minithumbup
By:
Sep 10,2015
1 people found
this helpful
The property was fairly valued and the selling price was within 5% of that value. I received regular information by text and telephone about the selling process which Igloo managed. From signing up with Igloo to selling was about 9 weeks and I am happy to recommend them....
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Comment on agent fees
Flat fee for selling and fee for arranging viewings are reasonable.
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
I found Igloos service from the beginning of the selling process to the end, extremely good. The staff kept you informed through the complete process, and all details were explained. Any phone calls to the office were deal with quickly, and I have been more than pleased with the service provided....
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Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
this helpful
This is the second time Igloo Hamilton has sold property for me. They deliver a quality service combined with personal attention . I recently had two properties on the market and again the Team at Igloo deliverd . Both properties were sold quickly ,and Igloo's expertise made the process from Marketing to Offer smooth and trouble free. Would highlyrecommend them....
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Comment on agent fees
The fees are competitive .
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Aug 05,2015
Minithumbdown
By:
Aug 05,2015
0 people found
this helpful
A pleasure to deal with. From the first phone call to the second viewing. Always very friendly & proffesional. Would deal with them again without a hesitation....
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Aug 04,2015
Minithumbup
By:
Aug 04,2015
0 people found
this helpful
Igloo helped me efficiently and professionally. Fiona and Neil couldn't be anymore helpful and helped me move into my property in less than a week. I have found igloo very professional and customer friendly. I would certainly recommend igloo to friends and family....
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Comment on agent fees
Acceptable
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Aug 03,2015
Minithumbup
By:
Aug 03,2015
0 people found
this helpful
Our process for selling our property through Igloo was a professional and stress free process, Craig and the staff at Igloo were there for us every step of the way, we were offered positive selling pointers when putting our house on the market which resulted in a quick, efficient sale. Would highly recommend...
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Aug 03,2015
Minithumbup
By:
Aug 03,2015
0 people found
this helpful
Igloo have been a pleasure to deal with, making my house sale feel smooth, stress free and easy. They are a very refreshing change from Estate Agents I have dealt with in the past and present. A friendly, honest, helpful and professional service giving excellent advice for both selling and buying. I have already recommended Igloo to friends and family and would have no hesitation in using them again. Thank you for all your hard work....
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Jul 28,2015
Minithumbup
By:
Jul 28,2015
0 people found
this helpful
I found igloo very helpful and hassle free. They kept in constant contact with me with any updates on viewers and their comments. I would definitely recommend using igloo and would certainly use them again as the house was sold in a matter of weeks....
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Jul 27,2015
Minithumbup
By:
Jul 27,2015
0 people found
this helpful
The agent was very reactive in supporting me when the house was slow to sell. They took over the viewings and we got 4 offers in 2 weeks....
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Jul 27,2015
Minithumbup
By:
Jul 27,2015
0 people found
this helpful
We were presented a great service to us when choosing which estate agents to sell with, and a good deal if we chose Igloo.We decided to accept promptly.The house had numerous viewings and we were alerted of each viewing promptly by text.At every stage we were kept informed of viewer feedback.The house sold in 9 weeks....
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Comment on agent fees
Fees were outlined at the start, and we accepted because we felt it was a good deal, especially as it was a discounted offer if we accepted right away.
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Jul 26,2015
Minithumbup
By:
Jul 26,2015
0 people found
this helpful
First positive experience was last July with Kevin the owner who explained procedure and prices. Despite speaking to other Estate Agents ,when I decided to sell this year I had no hesitation in choosing Igloo due to the confidence and enthusiasm he had shown. Craig Mitchell kept his appointment on time and was very pleasant to deal with reafirming prices and procedures. They overseen the viewings and I was kept informed with daily texts, names and times of the viewings. I was well informed by ...
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Comment on agent fees
Competitive, simple and easy to understand
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Jul 26,2015
Minithumbup
By:
Jul 26,2015
0 people found
this helpful
We had dealings with 4 or 5 staff at igloo on the sale of my property. All of them were thoroughly professional The only negative point I would like to mention was the time it actually took to put the property on the market. I think this should be looked at & improved....
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Jul 24,2015
Minithumbup
By:
Jul 24,2015
0 people found
this helpful
Having been on the market for a year with another agent, with no viewings for 7 months, we moved to igloo with sceptical feelings. After meeting Craig, who was very knowledgeable and professional, we felt more positive. We decided to give them a go with a view of coming off the market if unsuccessful. We had viewings instantly - this could be partly due to the professional quality of the photographs. Each viewing was confirmed by text message and followed up by the very helpful office staff wh...
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Comment on agent fees
Costs discussed upfront with no hidden surprises
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Jul 17,2015
Minithumbup
By:
Jul 17,2015
0 people found
this helpful
Great service off Neil and the rest of team, I think the only thing that lets them down is there choice of tradesmen...
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
very IMPRESSED from my first point of contact, great details and pictures of the property, strong viewing numbers and good feedback on each viewing. Not always easy in a people based business to achieve such high standards of service. I would put this down to all the staff having a great passion for the customers experience! Well done. I don't make these points lightly as I am normally a miserable git that likes to moan, shocked and stunned. Would highly recommend IGLOO..........
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
1.Igloo kept us updated at all times, we were called and txted to confirm viewings. 2.Feed back was given to us in a timely manner by Igloo from potential buyers. 3.Always available to help out and give advice....
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Jul 13,2015
Minithumbup
By:
Jul 13,2015
0 people found
this helpful
Very professional service from day 1 to the sale of our house, would strongly recommend Craig and the team at igloo to anyone thinking of selling there house....
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Jul 09,2015
Minithumbup
By:
Jul 09,2015
0 people found
this helpful
Craig was the ultimate professional when setting up and handling my sale. He displayed an excellent knowledge of the area and provided detailed information that was pertinent. The team at Igloo kept in touch at all times and the staff in the office were extremely helpful and very pleasant...nothing was too much trouble. I wouldn't hesitate in recommending Igloo to friends or family as my experience has been very positive indeed...selling my house in six days!! Craig had indicated from the ou...
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Jul 08,2015
Minithumbup
By:
Jul 08,2015
0 people found
this helpful
From start to finish we felt in safe hands with Igloo. Peter in particular was really helpful if we had any questions or queries and really went above and beyond the call of duty for us on more than one occasion. Thank you Peter!...
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Comment on agent fees
Although Igloo were not the cheapest we got quoted, their fees certainly reflect the great customer service we received!
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Jun 30,2015
Minithumbup
By:
Jun 30,2015
0 people found
this helpful
Peter took great pictures of our property and showed me research he had done for house sales in the surrounding area. He was also quick to update me after viewings along with Craig and everyone has kept me updated with what was happening once we had received an offer. Carrie and Janice were also great at emailing etc when I was unavailable and the text updates are a great idea also....
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Jun 26,2015
Minithumbup
By:
Jun 26,2015
0 people found
this helpful
From day one when Peter Vardy came to see me, his positivity about the sale of my house gave me confidence in Igloo and the photographs taken with the 'magic' camera were just outstanding. After every viewing the staff would give me feedback from the viewers and gave me helpful advice when I asked for it. I did find the viewings stressful and asked the staff to do it for me, that was a great relief. So I would like thank, Carrie, all of the Janice's, Suzanne, Peter, Craig, Neil and please forgiv...
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Comment on agent fees
I think that the Igloo fees are very reasonable for the work that they do.
Was this helpful? Yes
Jun 26,2015
Minithumbup
By:
Jun 26,2015
0 people found
this helpful
Peter was very helpful in the sale of the property and even though it has taken quite awhile to sell I wouldn't blame igloo, sign of the times. My only problem is the fact the other persons house is only just on the market and if it takes as long as ours to sell that means ours has Been on the market nearly a year....
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Jun 25,2015
Minithumbup
By:
Jun 25,2015
0 people found
this helpful
Igloo have delivered the service they promised to provide. Advice given to us after our property was on the market for a period of time with not a lot of interest was spot on and house sold very quickly afterwards. Staff have been very helpful and professional both with selling my property and with my renting a property from them as well. Thank you so much....
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Jun 24,2015
Minithumbup
By:
Jun 24,2015
0 people found
this helpful
I feel that the sale of my house has been quick was good to get the 8 week review to touch base again but I didn't feel like there was a lot of contact before this unless there was a viewing overall though I was happy with the service...
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Jun 23,2015
Minithumbup
By:
Jun 23,2015
0 people found
this helpful
Our propety was well documented on the websites and we were kept up to date will any interest that was observed towards our property. Overall we are delighted with the service we recieved. Thank you Igloo...
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Comment on agent fees
More than happy to pay the fees for the service we received
Was this helpful? Yes
Jun 22,2015
Minithumbup
By:
Jun 22,2015
0 people found
this helpful
We have been very happy with Igloo and the service they have offered. Our two main contacts have been Peter and Janice and they have both offered excellent advice through every part of the selling process but to be fair the whole team have been fantastic....
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Jun 14,2015
Minithumbup
By:
Jun 14,2015
0 people found
this helpful
I was very impressed by the prompt and professional service Craig gave me. His explanation of the current market and his advice as to how the property should be offered were spot on. An offer was received and accepted within a week of the property being advertised. I would be happy to use them again....
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Jun 10,2015
Minithumbup
By:
Jun 10,2015
0 people found
this helpful
All the staff where very helpful at the office always there for good advice .craig was the main member of staff that was dealing with my property ....
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Comment on agent fees
Wee thought the price was a good price and was happy with it.
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Jun 09,2015
Minithumbup
By:
Jun 09,2015
0 people found
this helpful
After a very negative experience with a well known estate agent in the area Igloo were a dream to work with. Igloo gave realistic valuations and advice whilst positively working to do their best for you as opposed to telling you what you wanted to hear. We dealt mainly with Craig but when he was out of office there were no delays or breaks in communication as someone else in office would keep us up to date or respond to our calls. Communication was second to none both via email and phone which ...
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Comment on agent fees
After having a very poor experience with another well known estate agents in the area we complained but only received part of our upfront fee as a refund. Igloo were very understanding and used the home report we had with first estate agents to save us money and worked out their best price for us so we weren't really out of pocket as a result of the poor service from the other estate agents and our decision to change estate agents. Fees were clear so we could budget. No hidden costs.
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May 22,2015
Minithumbup
By:
May 22,2015
0 people found
this helpful
Very happy with the service from igloo, fees were good and they sold my house within 9 weeks, the communication was good and they were always happy to answer any questions. We also viewed a number of their properties so seen the service from the buyer point of view which was also good. Recommend...
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Comment on agent fees
Very fair but worth every penny
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Areas covered
  • ML1
  • South Lanarkshire
  • ML2
  • North Lanarkshire
  • ML3
  • Central Belt
  • ML4
  • ML5
  • ML6
  • G72
  • G71
  • ML9
  • ML11

TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 9 0 66 0 3 1 4 1

Job vacancies

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Agent Fees

We offer a competitive fee package, tailored to your needs.
Last updated at 10:53 AM 20/04/2015 by Janice Kerr

Complaints Procedure

In the first instance any concerns should be raised with our office manager. If you are not entirely satisfied at this stage, you can write to our company directors who will respond personally to your concerns.

We are also members of the Property Ombudsman for both sales and lettings
Last updated at 10:53 AM 20/04/2015 by Janice Kerr
Peter Fardy - upload your photo Peter Fardy
27 reviews

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Fiona McCabe - upload your photo Fiona McCabe
10 reviews

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Caroline  - upload your photo Caroline
3 reviews

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Neil Shoneville - upload your photo Neil Shoneville
10 reviews

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janice kerr - upload your photo janice kerr
10 reviews

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Craig  - upload your photo Craig
55 reviews

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Janice  - upload your photo Janice
19 reviews

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Karen Foley - upload your photo Karen Foley
1 reviews

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Janice Hyslop - upload your photo Janice Hyslop
1 reviews

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Peter  - upload your photo Peter
2 reviews

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Suzanne Connelly - upload your photo Suzanne Connelly
2 reviews

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