Ideal Locations
4.8/5, 219 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
94% lettings fee satisfaction
Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge. show more Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
Ideal Locations | Estate Agents Ilford | Essex

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £94,000 £800,000
Lettings 90% 94% £400 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 1 150 2 11 0 7 0 4 1
Areas covered
  • IG1
  • E12
  • IG2
  • E15
  • IG3
  • IG11
  • IG4
  • Ilford
  • IG5
  • Gants Hill
  • IG6
  • Romford
  • RM6
  • Seven Kings
  • E11
  • Stratford
  • E7
  • Forest Gate
  • E6
  • Woodford
Address

213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA UKALA TPOS Lettings TPOS DPS
Images & Videos

“5 * would not do justice for the customer services I received from Jack......”

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Oct 21,2020
Minithumbup
Jack Bones
By: 'Dr Rehana Akther'
Oct 21,2020
0 people found
this helpful
Jack Bones has been dealing with my property for over an year now. Nothing is too much for him. He is very approachable, always ready to help. His customer service is phenomenal. I would have given him more than 5 stars if there was opportunity to ...
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“Jack is the most awesome agent....”

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Oct 20,2020
Minithumbup
Jack Bones
By: 'Sandra Robbins'
Oct 20,2020
0 people found
this helpful
Jack is the most awesome agent. He made everything so easy to understand and go so smoothly and efficiently. Thank you Jack...
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“Amazing customer service, very quick turn aro......”

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Oct 16,2020
Minithumbup
Jack Bones
By: 'Akisia'
Oct 16,2020
0 people found
this helpful
Amazing customer service, very quick turn around, amazing staff. Overall a great stress free process. Jack assisted me through the process and was very helpful with any queries I had and was with me every step of the way....
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“Tenancy...”

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Oct 14,2020
Minithumbup
Rejaul
By: 'Asher Ayub'
Oct 14,2020
0 people found
this helpful
I found Rejaul to be very professional and sagacious. He always came across as very polite and informative. Whenever I had a question he was always quick to respond and showed pragmatism....
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“Very good service and good people very friend......”

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Oct 08,2020
Minithumbup
Jack Bones
By: 'Barlut Loredana Florina'
Oct 08,2020
0 people found
this helpful
Very good service and good people very friendly and helpful I recommend it and the documents are very easy to provide it...
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“The services provided by Jack was excellent. ......”

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Sep 30,2020
Minithumbup
Jack Bones
By: 'Xia Wang'
Sep 30,2020
0 people found
this helpful
The services provided by Jack was excellent. We managed to let an empty property within days. Jack went the extra mile in making sure every aspect of the new tenancy went smoothly, including removal of the furniture left by the previous tenants. I could not ...
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“Definitely recommend!...”

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Sep 16,2020
Minithumbdown
Rejaul
By: 'Shazedul'
Sep 16,2020
0 people found
this helpful
I had a great experience, really genuine guy, answred any question I had and always went that extra mile, definitely would recommend to everyone!...
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“Excellent Agency..... RejaulThe property Con......”

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Sep 04,2020
Minithumbup
Rejaul
By: 'sudharsan krishnamoorthy'
Sep 04,2020
0 people found
this helpful
Excellent Agency..... Rejaul The property Consultant at Ideal Locations is a great person. He exceptionally helpful at move-in & sorting out any issues throughout the process in a prompt manner. Very professional service on tenant move in. I would highly recommend him....
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“I would just like to say Georgia was a outsta......”

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Aug 31,2020
Minithumbdown
Georgia
By: 'Wendy sabaroche'
Aug 31,2020
0 people found
this helpful
I would just like to say Georgia was a outstanding remarkable honest Sales adviser and gave me so much advise and helped me think about what I can do and though the kindness and thoughtfulness Of helping me so much About my property so she ...
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“Very proffessional and friendly service from ......”

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Aug 30,2020
Minithumbup
Manjit
By: 'Sukh'
Aug 30,2020
0 people found
this helpful
Very proffessional and friendly service from the whole team...I was very impressed with the whole process and the fact some one was always available to help...
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“A big thank you to Rejaul! Very polite and pr......”

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Aug 28,2020
Minithumbup
Rejaul
By: 'Thahmina Islam'
Aug 28,2020
0 people found
this helpful
A big thank you to Rejaul! Very polite and professional. He was very informative and made it easy for me to understand the process....
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“I’m selling my home and Georgia was very help......”

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Aug 28,2020
Minithumbup
Georgia
By: 'Andrea mednick'
Aug 28,2020
0 people found
this helpful
I’m selling my home and Georgia was very helpful. Have great advice and ideal locations. Very helpful. Thank you Georgia...
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“Extremely hospitable...”

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Aug 28,2020
Minithumbup
Rejaul
By: 'Farhan'
Aug 28,2020
0 people found
this helpful
Rejaul is extremely hospitable in his approach towards clients and takes the time to adjust accordingly to their needs. I would highly recommend him for all queries and demands with regards to lettings etc....
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“Absolute pleasure to work with Rej...”

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Aug 28,2020
Minithumbup
Rejaul
Manjit
By: 'Adil Brir'
Aug 28,2020
0 people found
this helpful
Absolute pleasure to work with Rej who did his utmost best to ensure things were handled swiftly and professionally. Rej certainly ensure the process went seamlessly and regularly kept me updated with the progress of things....
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“Professional, charismatic and friendly...”

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Aug 28,2020
Minithumbup
Rejaul
By: 'Shariful Haque'
Aug 28,2020
0 people found
this helpful
Finding and moving accommodations has always been a stressful process for myself especially when kids are involved. However, this particular gentleman was hell driven to prove it can be a seamless process. Rej not only succeeded in this but went above and beyond with his ...
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“The perfect place to sell/buy a property....”

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Aug 28,2020
Minithumbup
Manjit
Shakil
By: 'Amanpreet Dhami'
Aug 28,2020
0 people found
this helpful
An excellent and quick service. The whole team works hard and do their best to make their customers happy. Thank you ideal locations....
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By: Manjit
Aug 28, 2020
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Thank you Amandeep, it was a pleasure working with you. Wish you all the best. ...

“Fantastic...”

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Aug 14,2020
Minithumbup
Richard
By: 'Jacqueline Zergane'
Aug 14,2020
0 people found
this helpful
Omg what can I say fantastic communication by my agent richard from ilford branch very helpful well imformed though out the process off selling my mums property Would highly recommend these agents...
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Was this helpful? Yes
By: Jackie Zergane
Aug 17, 2020
View all comments (2)
Thank you again Now let's get moving wooo hooo ...

“Always willing to help on any issues encounte......”

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Aug 13,2020
Minithumbup
Georgia
Jack Bones
By: 'Natali'
Aug 13,2020
0 people found
this helpful
Always willing to help on any issues encountered within the flat and the entire property. Kind and responsive, happy to assist...
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“Jack was very informative and approachable. H......”

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Jul 22,2020
Minithumbup
Jack Bones
By: 'Ashleigh Howe'
Jul 22,2020
0 people found
this helpful
Jack was very informative and approachable. He was also very helpful when showing myself around the property and taking note of any damaged goods....
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“Exscellent service, highly recommended...”

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Jul 20,2020
Minithumbup
Jack Bones
By: 'SAS'
Jul 20,2020
0 people found
this helpful
Excellent service, especially Jack, helping with the quick search and getting the right tenants in and Georgina, helping with the rent collection and keeping a tab on the administrative side. Thank you....
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“Very friendly and polite. Allways informed of......”

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Jul 17,2020
Minithumbup
Rejaul
By: 'Natasza Krajewska'
Jul 17,2020
0 people found
this helpful
Very friendly and polite. Allways informed of all the next steps and helped guide me through them. Went out of his way so that i knew where i was standing and what is going to happen next. I have had a lovely and calm moving ...
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“Excellent customer service and he communicate......”

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Jul 10,2020
Minithumbup
Jack Bones
By: 'Maryam hashim'
Jul 10,2020
0 people found
this helpful
Excellent customer service and he communicated with us in a friendly manner. The estate agent was very polite and understanding....
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“It was really great experience with jack with......”

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Jul 05,2020
Minithumbup
Jack Bones
By: 'Mahesh K'
Jul 05,2020
0 people found
this helpful
It was really great experience with jack with completely hassle free process to shift my house. As a person jack also helped a lot to make more comfortable during this difficult times like pandemic....
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“Excellent service...”

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Jul 01,2020
Minithumbup
Jack Bones
By: 'Mary Kistnen'
Jul 01,2020
0 people found
this helpful
I can't thank Jack enough. My immediate good feeling after walking through the door of Ideal Locations proved to be very accurate. Jack worked at great speed marketing my rental property and I was so impressed when he and team had viewings set up for ...
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“Jack was the agent who dealt with my contract......”

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Jun 05,2020
Minithumbup
Jack Bones
By: 'Saima'
Jun 05,2020
0 people found
this helpful
Jack was the agent who dealt with my contract, very happy with the service received and would defo recommend this agency to others....
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“Highly recommend jack such an amaizing person......”

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Jun 05,2020
Minithumbup
Jack Bones
By: 'Noshaba ahmed'
Jun 05,2020
0 people found
this helpful
Highly recommend jack such an amaizing person came to the rescue and resolved my matter with in a few hours and handed me the key in my hand it’s hard to find a trust full agent but he is the one stays up to ...
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Attachments

Review file
Review file
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“Jack Bones the Great...”

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Jun 02,2020
Minithumbup
Jack Bones
By: 'Marian Claudiu Ciuhan'
Jun 02,2020
0 people found
this helpful
I had an exceptional experience through your company. I am deeply impressed by the professionalism with which you worked. I had the great pleasure of meeting Jack Bones, a man with charisma and who gave us all the necessary support. 10 star customer service. I recommend ...
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“Very friendly and helpful staff always prompt......”

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Jun 02,2020
Minithumbup
Jack Bones
By: 'Adina Butt'
Jun 02,2020
0 people found
this helpful
Very friendly and helpful staff always prompt to sorted out any queries. One thing I really appreciate if you have an appointment and they are running late they call to let you know...
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“Nice and easy....”

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May 06,2020
Minithumbup
Jack Bones
By: 'Caio'
May 06,2020
0 people found
this helpful
Straight forward communication, nice and easy rent process through a web based system. Agent Jack is very frindly and helpful person....
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“Great agents...”

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Apr 29,2020
Minithumbup
Manjit
Jack Bones
By: 'Yvette Mande'
Apr 29,2020
0 people found
this helpful
Manjit and Jack were awesome in setting me up with an ideal location. They sorted my paperwork in rapid time and worked with me handling my concerns. All queries responded to in a timely manner. Will definitely give a ring for my next move. Thanks ...
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Staff picture Manjit
(20)
Staff picture Shakil
(12)
Staff picture Jack Bones
(116)
Staff picture Rejaul
(15)
No image available Georgia
(4)
Staff picture Richard
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ideal Locations
Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.

3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.

4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.

5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.

6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.

7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ

about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at enquiries@legalombudsman.org.uk
Last updated at 2:10 PM 08/12/2017 by allAgents

Awards won by Ideal Locations

Individual Branch Awards

Ilford, IG1


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Ideal Locations