Ideal Locations
4.8/5, 232 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
94% lettings fee satisfaction
Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge. show more Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
Ideal Locations | Estate Agents Ilford | Essex

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £94,000 £800,000
Lettings 91% 94% £400 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 1 153 2 15 0 9 1 4 1
Areas covered
  • IG1
  • E12
  • IG2
  • E15
  • IG3
  • IG11
  • IG4
  • Ilford
  • IG5
  • Gants Hill
  • IG6
  • Romford
  • RM6
  • Seven Kings
  • E11
  • Stratford
  • E7
  • Forest Gate
  • E6
  • Woodford
Address

213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA UKALA TPOS Lettings TPOS DPS
Images & Videos

“My experience with ideal location is really g......”

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Apr 09,2021
Minithumbup
Jack Bones
Jack Bones
By: 'Sadia'
Apr 09,2021
0 people found
this helpful
My experience with ideal location is really great. I am happy with ideal location. Property is clean.staff is good. No hassle. Great communication. Happy customer...
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“Outstanding service...”

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Apr 02,2021
Minithumbup
Manjit
By: 'Javier'
Apr 02,2021
0 people found
this helpful
We've just purchased a property in Dartford. Our agent Manjit was super helpful and efficient during all the process. The process was completed very quick. We are really happy with the services and treat received....
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“I had a great experience with ideal locations......”

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Mar 26,2021
Minithumbup
Jack Bones
By: 'Brigitte'
Mar 26,2021
1 people found
this helpful
I had a great experience with ideal locations. Jack is an amazing and trustworthy agent. He was always friendly, reliable and extremely professional throughout helping me rent the flat. Great customer care would highly reccomend....
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“Highly Recommend this agency for sales in East London...”

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Jan 29,2021
Minithumbup
Manjit
Richard
By: 'Mayank'
Jan 29,2021
0 people found
this helpful
We had our ups and downs with a slow start measuring up the market but at the end of it Ideal Locations came through with the perfect result a seller needs. I sold my flat through them at the price I needed in a decent ...
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“I have been working with Jack and Ideal locat......”

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Jan 13,2021
Minithumbup
Jack Bones
By: 'Youcef'
Jan 13,2021
0 people found
this helpful
I have been working with Jack and Ideal locations for a while now and i can honestly say that they are one of the BEST estate agents around the East London areas. They provide a fantastic service to both landlords and tenants. I have found ...
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“What a journey...”

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Nov 04,2020
Minithumbup
Richard
By: 'Dorian'
Nov 04,2020
0 people found
this helpful
What a journey it’s been, thanks to Richard Doherty for making my life easy with my first house purchase, while we had a load of set backs he was always working on trying to get thing sorted for me, very kind and hard working ...
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By: Richard Doherty
Nov 04, 2020
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It was a pleasure putting in the work to get your first house purchase completed for you, we did have a few wrinkles that we had to get ironed out but we got there in the end. we pride ourselves on working hard through every step of the sales process up until completion. enjoy your new home! ...

“5 * would not do justice for the customer services I received from Jack......”

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Oct 21,2020
Minithumbup
Jack Bones
By: 'Dr'
Oct 21,2020
0 people found
this helpful
Jack Bones has been dealing with my property for over an year now. Nothing is too much for him. He is very approachable, always ready to help. His customer service is phenomenal. I would have given him more than 5 stars if there was opportunity to ...
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“Jack is the most awesome agent....”

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Oct 20,2020
Minithumbup
Jack Bones
By: 'Sandra'
Oct 20,2020
1 people found
this helpful
Jack is the most awesome agent. He made everything so easy to understand and go so smoothly and efficiently. Thank you Jack...
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“Amazing customer service, very quick turn aro......”

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Oct 16,2020
Minithumbup
Jack Bones
By: 'Akisia'
Oct 16,2020
0 people found
this helpful
Amazing customer service, very quick turn around, amazing staff. Overall a great stress free process. Jack assisted me through the process and was very helpful with any queries I had and was with me every step of the way....
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“Tenancy...”

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Oct 14,2020
Minithumbup
By: 'Asher'
Oct 14,2020
0 people found
this helpful
I found Rejaul to be very professional and sagacious. He always came across as very polite and informative. Whenever I had a question he was always quick to respond and showed pragmatism....
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“Very good service and good people very friend......”

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Oct 08,2020
Minithumbup
Jack Bones
By: 'Barlut'
Oct 08,2020
0 people found
this helpful
Very good service and good people very friendly and helpful I recommend it and the documents are very easy to provide it...
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“The services provided by Jack was excellent. ......”

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Sep 30,2020
Minithumbup
Jack Bones
By: 'Xia'
Sep 30,2020
0 people found
this helpful
The services provided by Jack was excellent. We managed to let an empty property within days. Jack went the extra mile in making sure every aspect of the new tenancy went smoothly, including removal of the furniture left by the previous tenants. I could not ...
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“Definitely recommend!...”

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Sep 16,2020
Minithumbdown
By: 'Shazedul'
Sep 16,2020
0 people found
this helpful
I had a great experience, really genuine guy, answred any question I had and always went that extra mile, definitely would recommend to everyone!...
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“Excellent Agency..... RejaulThe property Con......”

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Sep 04,2020
Minithumbup
By: 'sudharsan'
Sep 04,2020
0 people found
this helpful
Excellent Agency..... Rejaul The property Consultant at Ideal Locations is a great person. He exceptionally helpful at move-in & sorting out any issues throughout the process in a prompt manner. Very professional service on tenant move in. I would highly recommend him....
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“I would just like to say Georgia was a outsta......”

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Aug 31,2020
Minithumbdown
By: 'Wendy'
Aug 31,2020
0 people found
this helpful
I would just like to say Georgia was a outstanding remarkable honest Sales adviser and gave me so much advise and helped me think about what I can do and though the kindness and thoughtfulness Of helping me so much About my property so she ...
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“Fantastic customer service when buying my new......”

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Aug 31,2020
Minithumbup
Shakil
By: 'Susan'
Aug 31,2020
0 people found
this helpful
Fantastic customer service when buying my new home. They were there to help every step of the way and helped the whole process go much more smoothly. All the staff i dealt with were helpful and professional. Manjit and Shakil from Sales Progression kept in ...
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“Very proffessional and friendly service from ......”

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Aug 30,2020
Minithumbup
Manjit
By: 'Sukh'
Aug 30,2020
0 people found
this helpful
Very proffessional and friendly service from the whole team...I was very impressed with the whole process and the fact some one was always available to help...
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“Brillant service...”

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Aug 30,2020
Minithumbup
Manjit
By: 'Jasvinder'
Aug 30,2020
0 people found
this helpful
It has been an amazing experience with working with ideal location. The service has been outstanding. Manjit and shakil have been lovely and always kept me updated with the sale of my property....
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“A big thank you to Rejaul! Very polite and pr......”

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Aug 28,2020
Minithumbup
By: 'Thahmina'
Aug 28,2020
0 people found
this helpful
A big thank you to Rejaul! Very polite and professional. He was very informative and made it easy for me to understand the process....
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“I’m selling my home and Georgia was very help......”

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Aug 28,2020
Minithumbup
By: 'Andrea'
Aug 28,2020
0 people found
this helpful
I’m selling my home and Georgia was very helpful. Have great advice and ideal locations. Very helpful. Thank you Georgia...
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“Extremely hospitable...”

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Aug 28,2020
Minithumbup
By: 'Farhan'
Aug 28,2020
0 people found
this helpful
Rejaul is extremely hospitable in his approach towards clients and takes the time to adjust accordingly to their needs. I would highly recommend him for all queries and demands with regards to lettings etc....
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“Absolute pleasure to work with Rej...”

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Aug 28,2020
Minithumbup
Manjit
By: 'Adil'
Aug 28,2020
0 people found
this helpful
Absolute pleasure to work with Rej who did his utmost best to ensure things were handled swiftly and professionally. Rej certainly ensure the process went seamlessly and regularly kept me updated with the progress of things....
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“Georgia was so so helpful when I came to sell......”

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Aug 28,2020
Minithumbup
By: 'Sophie'
Aug 28,2020
0 people found
this helpful
Georgia was so so helpful when I came to selling my house brilliant customer service, lovely people so so happy !! Will definatly be reccomending to my parents who are selling their house soon Thanks Georgia for all your help...
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“Professional, charismatic and friendly...”

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Aug 28,2020
Minithumbup
By: 'Shariful'
Aug 28,2020
0 people found
this helpful
Finding and moving accommodations has always been a stressful process for myself especially when kids are involved. However, this particular gentleman was hell driven to prove it can be a seamless process. Rej not only succeeded in this but went above and beyond with his ...
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“The perfect place to sell/buy a property....”

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Aug 28,2020
Minithumbup
Manjit
Shakil
By: 'Amanpreet'
Aug 28,2020
0 people found
this helpful
An excellent and quick service. The whole team works hard and do their best to make their customers happy. Thank you ideal locations....
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By: Manjit
Aug 28, 2020
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Thank you Amandeep, it was a pleasure working with you. Wish you all the best. ...

“I called your agent and spoke to Georgia a ou......”

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Aug 28,2020
Minithumbup
By: 'Tracey'
Aug 28,2020
0 people found
this helpful
I called your agent and spoke to Georgia a outstanding adviser gave me so much information and so helpful and now Iv decided to speak to my husband and we will same our house in the near future....
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“The Ideal Situation......”

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Aug 14,2020
Minithumbup
Jack Bones
By: 'Jefferney'
Aug 14,2020
0 people found
this helpful
Viewed on Friday by the following Thursday we had the keys. A wonderful experience while looking for a property to rent. Jack was very efficient at making sure that everything was completed in the time we had requested and any queries we had was answered ...
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“Fantastic...”

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Aug 14,2020
Minithumbup
Richard
By: 'Jacqueline'
Aug 14,2020
0 people found
this helpful
Omg what can I say fantastic communication by my agent richard from ilford branch very helpful well imformed though out the process off selling my mums property Would highly recommend these agents...
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By: Jackie Zergane
Aug 17, 2020
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Thank you again Now let's get moving wooo hooo ...

“Always willing to help on any issues encounte......”

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Aug 13,2020
Minithumbup
Jack Bones
By: 'Natali'
Aug 13,2020
0 people found
this helpful
Always willing to help on any issues encountered within the flat and the entire property. Kind and responsive, happy to assist...
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“Richard is great, constantly kept in touch wi......”

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Aug 08,2020
Minithumbdown
Richard
By: 'Joe'
Aug 08,2020
0 people found
this helpful
Richard is great, constantly kept in touch with me gathering any info I needed. He made purchasing my first home a smooth transition....
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Staff picture Manjit
(24)
Staff picture Shakil
(12)
Staff picture Jack Bones
(121)
Staff picture Richard
(6)
Staff picture Harpreet
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ideal Locations
Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.

3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.

4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.

5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.

6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.

7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ

about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at enquiries@legalombudsman.org.uk
Last updated at 2:10 PM 08/12/2017 by allAgents

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