Ideal Locations
4.8/5, 340 reviews
94% recommended
95% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge. show more Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £94,000 £800,000
Lettings 93% 95% £400 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 5 192 9 38 1 29 1 8 3
Areas covered
  • IG1
  • E12
  • IG2
  • E15
  • IG3
  • IG11
  • IG4
  • Ilford
  • IG5
  • Gants Hill
  • IG6
  • Romford
  • RM6
  • Seven Kings
  • E11
  • Stratford
  • E7
  • Forest Gate
  • E6
  • Woodford
Address

213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA UKALA TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“Fantastic service from Sales Team...”

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Dec 06,2022
Minithumbup
James
Craig
By: 'Soyful'
Dec 06,2022
0 people found
this helpful
Recently sold my property though Ideal Locations. I was very happy with the fantastic service from the Sales Team. Both James and Craig were very professional keeping me up to date on everything and always on hand to provide honest advice and answer any queries. ...
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“As a first time buyer I have had endless ques......”

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Dec 01,2022
Minithumbup
Craig
By: 'Karis'
Dec 01,2022
1 people found
this helpful
As a first time buyer I have had endless questions and needed more support than most. Craig has gone above & beyond to assist me. He is friendly, personable and pro-active. My solicitor has not been easy to deal with but Craig has bent over backwards ...
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“Circus...”

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Nov 04,2022
Minithumbdown
Craig
By: 'Kristine'
Nov 04,2022
4 people found
this helpful
On Thursday, 3rd Nov at 5:30pm I had a property viewing appointment scheduled with one of your agents (someone called Craig). I arrived at 5:20pm (which is 10 minutes before the scheduled time) and straight away called him. He apologized and said he was stuck in ...
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“Good company to deal with. Akhil was very pro......”

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Oct 28,2022
Minithumbup
Akhil
By: 'Prif'
Oct 28,2022
0 people found
this helpful
Good company to deal with. Akhil was very professional , helpful and polite. Very knowledgeable too. Accurate valuation, not exaggerated....
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“I am extremely grateful for the service provi......”

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Oct 27,2022
Minithumbdown
Akhil
By: 'Dee Raj'
Oct 27,2022
0 people found
this helpful
I am extremely grateful for the service provided by Akhil today. He sorted out the issues at my property as I had taken time off work for this. He acknowledged my situation and got this sorted right away....
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“So good Agents, they book my view in the same......”

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Sep 29,2022
Minithumbup
Akhil
By: 'Akhil was the agent who helped me a lot! Thabk you!'
Sep 29,2022
1 people found
this helpful
So good Agents, they book my view in the same day, and they helping me with the documents! Thank you!!!!...
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Was this helpful? Yes
By: Akhil
Sep 30, 2022
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Thank you so much for your review! We're happy to see that you had a good experience and hope to do business with you again in future. ...

“the way of approaching is Good and very help ......”

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Sep 29,2022
Minithumbup
Akhil
By: 'Pavan'
Sep 29,2022
0 people found
this helpful
the way of approaching is Good and very help full and in deep knowledge in letting and sales. he know how to deal with customers....
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By: Akhil
Sep 30, 2022
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Thank you so much for your review! We're happy to see that you had a good experience and hope to do business with you again in future. ...

“Mr. D.M.Kimmelman...”

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Sep 26,2022
Minithumbup
Craig
James
By: 'David Kimmelman'
Sep 26,2022
1 people found
this helpful
Top all round professional service from 'Ideal Locations'. All the staff at there office,always on hand on help and assist you. I throughly recommend the company to any prospective buyer or seller....
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Attachments

Review file
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“Ideal Locations have managed by property for ......”

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Sep 23,2022
Minithumbup
Harpreet
By: 'David'
Sep 23,2022
0 people found
this helpful
Ideal Locations have managed by property for over ten years. Just wanted to say thank you for taking care of my property for such a long time. You always find best solutions when we are in a difficult situation (with tenant, council or trade mens ...
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“The worst agency in London! I don't recommend......”

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Sep 23,2022
Minithumbdown
Harpreet
Manjit
By: 'Ginka'
Sep 23,2022
6 people found
this helpful
The worst agency in London! I don't recommend to rent property from this agency. If you call, they will tell you that someone will call you back, but this will never happen. You will wait somebody to answer to your emails, but this will not ...
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“Deposit/ Attitude...”

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Sep 23,2022
Minithumbdown
Manjit
Harpreet
By: 'Maya'
Sep 23,2022
5 people found
this helpful
To be honest, if there is an option for -5, I would use it! The worse agency that I have ever dealt with not only in UK. I am not writing down the review as a sort of revenge, or to be mean. But, to ...
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“Sam has been very helpful and very friendly. ......”

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Sep 08,2022
Minithumbup
By: 'Sophie'
Sep 08,2022
0 people found
this helpful
Sam has been very helpful and very friendly. She has provided great customer service and has made me feel really welcomed into my new home. I feel there is someone I can go to if I have any problems. She is a great landlord/agent ...
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“They can talk the talk but NOT walk the walk ......”

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Aug 30,2022
Minithumbdown
James
By: 'Qaiser'
Aug 30,2022
2 people found
this helpful
They can talk the talk but NOT walk the walk .... so much bull skip ( k was intentional) comes out of people's mouths from this place ! Avoid ideal locations ilford .. Cranbrook rd ! Wasted my time and everyone else's!.. NEVER LIVE UP TO THE PROMISES .... MANAGER ALWAYS ...
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Was this helpful? Yes
By: James
Sep 01, 2022
View all comments (1)
Dear Mr Ali, I’m sorry you feel this way. We initially took your property on the market after your agent at the time struggled to achieve a sale In the first 2 weeks of marketing, we achieved £590,000 which was slightly under what you wanted, however we advised that it was a very good offer and to seriously consider accepting it and that you are likely to see a decrease in property values due to rising interest rates, you still rejected the offer. Several viewings later and ...

“Professional, friendly and approachable...”

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Aug 25,2022
Minithumbup
Craig
By: 'Rubeena'
Aug 25,2022
0 people found
this helpful
The service offered by ideal locations is very professional and hassle free. Our agent Craig was very friendly and made it extremely easy and convenient for us to find our ideal home. There is no pressure whatsoever and their team is easily approachable and available ...
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“This was a particularly difficult time for me......”

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Aug 24,2022
Minithumbup
James
Manjit
By: 'Dee'
Aug 24,2022
0 people found
this helpful
This was a particularly difficult time for me as my mother passed away and I was left with the task of having to sell her property. The team from Ideal locations were supportive informative and took the stress away. I would particularly like to mention ...
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“Sam is by far the best agent I’ve ever dealt ......”

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Jul 18,2022
Minithumbup
By: 'Emily'
Jul 18,2022
0 people found
this helpful
Sam is by far the best agent I’ve ever dealt with. Her communication is brilliant and she has really helped me understand more about housing/letting industry. I cannot be more appreciative of Sam’s level of professionalism, how she cares and really wants ...
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“Helpful and efficient system...”

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Jul 15,2022
Minithumbup
By: 'Camila'
Jul 15,2022
0 people found
this helpful
Helpful and efficient system. The agent was really proactive, kind, and helpful. She thoroughly guided me throughout the letting process....
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“Everyone here was of big help and were all re......”

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Jun 28,2022
Minithumbup
By: 'Dillan'
Jun 28,2022
0 people found
this helpful
Everyone here was of big help and were all readily available whenever. An amazing level of service was provided and I would like to urge others to also sell with Ideal Locations....
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“Ideal Locations were extremely helpful throug......”

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Jun 28,2022
Minithumbup
By: 'Maryam'
Jun 28,2022
0 people found
this helpful
Ideal Locations were extremely helpful throughout the whole process of helping me to find and buy my house. Would definitely recommend!...
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“I found harpreet very professional and dealt ......”

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Jun 27,2022
Minithumbup
Harpreet
By: 'Susannah'
Jun 27,2022
0 people found
this helpful
I found harpreet very professional and dealt with all my queries promptly. They let my mouse in just one week....
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“Ideal locations were managing my flat in Good......”

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Feb 19,2022
Minithumbdown
Manjit
By: 'Karen Kufuor'
Feb 19,2022
4 people found
this helpful
Ideal locations were managing my flat in Goodmayes for well about 15 years. They rarely visited the property but would manage small things themselves only contacting me for larger issues. Over the time period they reduced my rent from £800 to £700 per month and for a number ...
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“Richard has been amazing. Nothing was ever to......”

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Feb 07,2022
Minithumbup
By: 'Hanisha'
Feb 07,2022
0 people found
this helpful
Richard has been amazing. Nothing was ever too much and no question ever too silly. As first time buyers, we had a lot of questions these were always responded to in a timely manner. Cant thank Richard enough for his patience and dedication to our ...
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Was this helpful? Yes
By: Richard Doherty
Feb 07, 2022
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Thank you Hanisha, it was a pleasure being able to guide you through the purchase of your first property, i look forward to meeting you to hand over the keys to your new home. ...

“Sale at Seven Kings...”

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Jan 27,2022
Minithumbup
Manjit
By: 'Charmaine & Mega'
Jan 27,2022
0 people found
this helpful
The Agent had a very warm and friendly personality, he was very calm and really took his time to deal with any and every issue that arouse. He went over and above his duties to ensure that we had a pleasant experience. Where our solicitor ...
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“Sale at Seven Kings...”

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Jan 27,2022
Minithumbup
Manjit
By: 'Charmaine & Mega'
Jan 27,2022
0 people found
this helpful
The Agent had a very warm and friendly personality, he was very calm and really took his time to deal with any and every issue that arouse. He went over and above his duties to ensure that we had a pleasant experience. Where our solicitor ...
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Was this helpful? Yes
By: Manjit Sangha
Jan 27, 2022
View all comments (1)
Thank you very much Charmaine and Mega for your kind review. It was a pleasure working with you both and i wish you all the very best for the future. Feel free to pop in for a coffee whenever you are in the area! ...

“Bought a property through Ideal Locations and......”

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Jan 20,2022
Minithumbup
Manjit
By: 'Milan Moorthy'
Jan 20,2022
0 people found
this helpful
Bought a property through Ideal Locations and they were very helpful, especially Manjit. Always kept in touch to keep me posted regularly until the purchase was completed....
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By: Manjit Sangha
Jan 21, 2022
View all comments (1)
Thank you very much Milan, wish you and your family all the best for the future. ...

“I recently purchased a bungalow in a much sou......”

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Jan 19,2022
Minithumbup
Manjit
By: 'Ajith Lekshmanan'
Jan 19,2022
0 people found
this helpful
I recently purchased a bungalow in a much sought after area through Ideal Locations Ilford. I have dealt with many high profile estate agents and Ideal Locations surpasses them all for their excellent customer service, professionalism, integrity, care, patience and unwavering support. Ideal Locations helpful ...
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Was this helpful? Yes
By: Manjit Sangha
Jan 19, 2022
View all comments (1)
Thank you Ajith. I hope you are all settled in and thanks for your kind words. Wish you all the best!! ...

“I had a very good positive and excellent expe......”

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Jan 17,2022
Minithumbup
By: 'Victor Mantey'
Jan 17,2022
0 people found
this helpful
I had a very good positive and excellent experience whilst dealing with the above company. The individual I dealt with, (Richard) was very professional and talented in his field of work. He was always ready to assist to help for the delivery of the sale ...
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“Omg Jonathan is a very helpful person and tha......”

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Dec 07,2021
Minithumbup
By: 'Angela'
Dec 07,2021
0 people found
this helpful
Omg Jonathan is a very helpful person and thanks so much , He’s easy to talk to. He’s enjoyable to talk to.He’s friendly and nice. He has a “magic” effect that makes people like him. He’s good at saying “please,” “thank ...
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“Richard was fantastic all the way through the......”

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Nov 22,2021
Minithumbup
By: 'Nick h'
Nov 22,2021
0 people found
this helpful
Richard was fantastic all the way through the whole process making what I thought was going to be a stressful process due to circumstances into a painless One ! anytime I had a question or was worried it’s was answered promptly As was everything ! the ...
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Was this helpful? Yes
By: Richard Doherty
Nov 23, 2021
View all comments (1)
Hi Nick, thank your for the opportunity to list your stunning home for sale, it was a pleasure! ...

“I am writing to you to express my appreciation for ......”

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Oct 24,2021
Minithumbup
Manjit
By: 'Z'
Oct 24,2021
0 people found
this helpful
I am writing to you to express my appreciation for the excellent customer service which I had received The staff was warm and accommodating, and they were helpful Please accept my gratitude I was able to complete the transaction thanks to their attentive and alert ...
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Comment on agent fees
Happy costumers! Thank you very much
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Staff picture Akhil
Staff picture Manjit
(42)
No image available James
Staff picture Craig
Staff picture Prince
Staff picture Harpreet
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ideal Locations
Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.

3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.

4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.

5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.

6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.

7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ

about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
Last updated at 2:10 PM 08/12/2017 by allAgents

Awards won by Ideal Locations

Regional Awards won by Ideal Locations

Individual Branch Awards

Ilford, IG1



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Ideal Locations