Ideal Locations
4.8/5, 340 reviews
94% recommended
95% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge. show more Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
Ideal Locations | Estate Agents Ilford | Essex

Latest Reviews

 View all Reviews 340
Featured Review
a
reviewed by 'Wahid Khan'
“A brilliant Estate Agent..Very professional. The whole team has always been there to help. Been extremely helpful and supportive. ......”
Featured Review
a
reviewed by 'Mizanur Rahman'
“Manjit (ideal location consultant) has done a great job. He has been very professional/ honest/friendly and helped me and ......”
Featured Review
a
reviewed by 'Teodor'
“Bought a property with Ideal Locations recently and was pleasantly surprised by the quality of service they offer. Richard has ......”
6th Mar 2024
reviewed by 'Jabir'
“I recently contacted Ideal Location Company about a property inquiry, and it was very beneficial for me and my family. ......”
5th Mar 2024
reviewed by 'Fahis Khan'
“Myself and my wife have recently enquired about and subsequently rented a property through ideal locationCompany.The whole process from ......”
5th Dec 2023
reviewed by 'maisie'
“From meeting Craig from the start I was made to feel so at easy Craig was with me from start ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £94,000 £800,000
Lettings 93% 95% £400 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 5 192 9 38 1 29 1 8 3
Areas covered
  • IG1
  • E12
  • IG2
  • E15
  • IG3
  • IG11
  • IG4
  • Ilford
  • IG5
  • Gants Hill
  • IG6
  • Romford
  • RM6
  • Seven Kings
  • E11
  • Stratford
  • E7
  • Forest Gate
  • E6
  • Woodford
Address

213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA UKALA TPOS Lettings TPOS DPS
Rankings
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Ideal Locations Image 1
Featured Review
a

“A brilliant Estate Agent..Very professional. ......”

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Jun 27,2022
Minithumbup
Staff profile picture
Harpreet
By: 'Wahid Khan'
Jun 27,2022
0 people found
this helpful
A brilliant Estate Agent..Very professional. The whole team has always been there to help. Been extremely helpful and supportive. I would definitely recommend…...
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Featured Review
a

“Manjit (ideal location consultant) has done a......”

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Oct 28,2021
Minithumbup
Staff profile picture
Manjit
By: 'Mizanur Rahman'
Oct 28,2021
0 people found
this helpful
Manjit (ideal location consultant) has done a great job. He has been very professional/ honest/friendly and helped me and my family all the way in buying my property in Barking. He has always been there exchanging phone calls, Whatsup messages and emails. He has ...
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Featured Review
a

“Thanks you!...”

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Apr 04,2022
Minithumbup
By: 'Teodor'
Apr 04,2022
0 people found
this helpful
Bought a property with Ideal Locations recently and was pleasantly surprised by the quality of service they offer. Richard has always been supportive and provided timely responses to our questions. He also escalated all our concerns to all the parties in a timely manner. Thank ...
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“Samina is a great agent. She was very helpful and ......”

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Mar 15,2018
Minithumbup
By: 'Nas'
Mar 15,2018
1 people found
this helpful
Samina is a great agent. She was very helpful and informative during the initial viewings process and answered all of the questions that I had on various properties viewed. She addresses any house queries promptly and she goes out of her way to ensure that ...
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Comment on agent fees
Agency fees were a little steep but this is imposed by the Agency rather than the Agent.
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Was this helpful? Yes
By: Samina
Mar 15, 2018
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Hi Nas Thanks for your review, I am always here to assist you with any queries you may have. ...

“Best agent i ever had .I will recomend this agent ......”

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Mar 14,2018
Minithumbup
By: 'Marius'
Mar 14,2018
0 people found
this helpful
Best agent i ever had .I will recomend this agent to all my friends. He manage to do the paper work in couple off days I was surprise...
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By: Jack Bones
May 18, 2018
View all comments (1)
Hi Marius, thanks for the review. I'm glad you were happy with the speed, it was a pleasure helping you and your partner move. | "JACK" ...

“This agency has been reliable. A few issues in the ......”

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Mar 14,2018
Minithumbup
By: 'Anonymous'
Mar 14,2018
1 people found
this helpful
This agency has been reliable. A few issues in the house, but have been handled effectively. Alll in all, happy with the service they have provided....
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Comment on agent fees
Have not had any issues with it.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Samina
Mar 14, 2018
View all comments (1)
Hello Thank you for your review, we are always here to assist you. ...

“She is very responsible and pay attention to issue with ......”

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Mar 14,2018
Minithumbup
By: 'Nasi'
Mar 14,2018
1 people found
this helpful
She is very responsible and pay attention to issue with lots of care. Very fast respond and kind. Thank you...
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By: Samina
Mar 14, 2018
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Hi Nasi, Thank you for your review and kind words. ...

“Georgina is a great help, she always fixes any maintenance ......”

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Mar 14,2018
Minithumbup
By: 'Emma'
Mar 14,2018
0 people found
this helpful
Georgina is a great help, she always fixes any maintenance problems in good time. She deals with any issues professionally and is always friendly and polite. A pleasure to deal with. I would happily recommend Ideal Locations to anyone....
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Comment on agent fees
Good
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“Amazing service and very professional from Jack. Made everything so ......”

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Mar 13,2018
Minithumbup
By: 'Alex'
Mar 13,2018
0 people found
this helpful
Amazing service and very professional from Jack. Made everything so simple. Very happy with his work and thank you for helping us....
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Comment on agent fees
V good
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Jack Bones
May 18, 2018
View all comments (2)
Hi Alex, pleasure helping you with your move. I hope you are still happy with the flat and looking to renew in July | "JACK" ...

“I have dealt with Jack couple of times. Jack is ......”

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Mar 13,2018
Minithumbup
By: 'Neena'
Mar 13,2018
0 people found
this helpful
I have dealt with Jack couple of times. Jack is always being helpful and approachable. He always responded back to my queries....
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By: Jack Bones
May 18, 2018
View all comments (1)
Hi Neena, always a pleasure renting your properties for you. I look forward to more business in the future. | "JACK" ...

“Great to deal with and customer service is top notch. ......”

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Mar 13,2018
Minithumbup
By: 'Ashley'
Mar 13,2018
1 people found
this helpful
Great to deal with and customer service is top notch. They make the whole process smooth and are always happy to help. Would highly recommend!...
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Comment on agent fees
Perhaps a bit higher then I would have liked to have paid however it is in line with average market costs and fee.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Samina
Mar 14, 2018
View all comments (1)
Hi Ashley Thank you for your review. ...

“Samina is a very skilled professional in both, office management ......”

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Mar 13,2018
Minithumbup
By: 'Alessandro'
Mar 13,2018
1 people found
this helpful
Samina is a very skilled professional in both, office management and costumer service. Polite and always available, she has shown the ability to ensure a high quality service also in complicated situation.....
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Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Samina
Mar 14, 2018
View all comments (1)
Hi Alessandro Thank you for your review, your queries are always important to us and we will do our best to resolve them. ...

“Always responds promptly and professionally when contacted, with Requests being ......”

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Mar 12,2018
Minithumbup
By: 'Ruth'
Mar 12,2018
1 people found
this helpful
Always responds promptly and professionally when contacted, with Requests being dealt with according to what is asked for. Nothing seems to be too much....
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Was this helpful? Yes
By: Samina
Mar 13, 2018
View all comments (1)
Hi Ruth, Thank you for your review. We are always here to assist you with any queries. ...

“He is very responsive. Listens to our concerns. Verymuch helpful. ......”

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Mar 11,2018
Minithumbup
By: 'Vijay'
Mar 11,2018
0 people found
this helpful
He is very responsive. Listens to our concerns. Verymuch helpful. Answers to our queries promptly. He is on time for any visits....
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Comment on agent fees
Agent fee is a bit on the higher side.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jack Bones
May 18, 2018
View all comments (1)
Hi Vijay, thank you for the review. Glad you appreciate the effort. I hope you are enjoying your stay. | "JACK" ...

“Jack Bones explained property detail with clarity and helped in ......”

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Mar 11,2018
Minithumbup
By: 'PM'
Mar 11,2018
0 people found
this helpful
Jack Bones explained property detail with clarity and helped in all formalities for getting our new house at rent. Awesome work Jack. Keep it up....
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Comment on agent fees
Agent fee was reasonable and commendable to the way he delivers.
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Was this helpful? Yes
By: Jack Bones
May 18, 2018
View all comments (1)
Strange that I have reviewed myself... Thank you for your review, Priya - I'm glad you appreciated the effort. | "JACK" ...

“Georgina was superb right from the start explained everything to ......”

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Mar 10,2018
Minithumbup
By: 'Haider'
Mar 10,2018
0 people found
this helpful
Georgina was superb right from the start explained everything to me made the whole transaction simple and stress free she handled all the documents correctly, responded to all my calls and emails quite swiftly Customer service was her strong point so keep up the good ...
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Comment on agent fees
Affordable fees
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“Jack has been incredibly helpful in sorting out evertying related ......”

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Mar 10,2018
Minithumbup
By: 'ARTI'
Mar 10,2018
0 people found
this helpful
Jack has been incredibly helpful in sorting out evertying related to the letting process. He was very approachable at all times. We would definitely recommend his services to our friends....
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Comment on agent fees
Good
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Was this helpful? Yes
By: Jack Bones
May 18, 2018
View all comments (1)
Hi Arti, I'm glad we didn't feel any pressure with your need to move quick. Thanks for cooperating too. | "JACK" ...

“Jack Bones has provided us house for letting in timely ......”

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Mar 10,2018
Minithumbup
By: 'RAM'
Mar 10,2018
0 people found
this helpful
Jack Bones has provided us house for letting in timely manner and he was very honest. However the land lord is very arrogant and did not provide the house according to standards...
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Comment on agent fees
Jack is very good / honest and he even provided me the discount regarding the agent fees.
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By: Jack Bones
May 18, 2018
View all comments (1)
Hi Ram, I'm sorry you feel that way with regards to your landlord. Let's hope I can provide you with a five star service for your next move. Cheers | "JACK" ...

“Samina and Rachael are professional, helpful, always do the best ......”

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Mar 10,2018
Minithumbup
By: 'Arunas'
Mar 10,2018
1 people found
this helpful
Samina and Rachael are professional, helpful, always do the best to solve problems, excellent communication. Pleasure to be a tenant of this agency. Thank you....
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By: Rachael
Mar 12, 2018
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Thank you Arunas. ...

“Manjit was brilliant throughout the whole process. He achieved the ......”

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Mar 09,2018
Minithumbup
Staff profile picture
Manjit
By: 'Yogesh'
Mar 09,2018
0 people found
this helpful
Manjit was brilliant throughout the whole process. He achieved the price that I required very quickly and was key to the whole process running smoothly up to completion. Would definitely recommend....
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Comment on agent fees
Good
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“Both Rachael and Samina are excellent at their job. Both ......”

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Mar 09,2018
Minithumbup
By: 'StevieJ'
Mar 09,2018
1 people found
this helpful
Both Rachael and Samina are excellent at their job. Both are very polite and professional with a good people skills and telephone manner. They are keen to help and do their best to solve problems quickly and always return calls when they say they will ...
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By: Rachael
Mar 12, 2018
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Thank you very much. ...

“I've been using Ideal locations for the past 6 months and ......”

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Mar 09,2018
Minithumbup
Staff profile picture
Manjit
By: 'Ranj'
Mar 09,2018
0 people found
this helpful
I've been using Ideal locations for the past 6 months and found them very hands on and helpful, my property was let out within a week of Ideal locations listing it My property is looked after by Jack Bones who is very helpful and is only ...
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Comment on agent fees
Good
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Was this helpful? Yes
By: Jack Bones
May 18, 2018
View all comments (1)
Hi Ranj, thank you for the review, I appreciate it. I look forward to doing business again in the future. Cheers | "JACK" ...

“Jack made movinf into our apartment very swift and easy. ......”

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Mar 08,2018
Minithumbup
By: 'Shams'
Mar 08,2018
0 people found
this helpful
Jack made movinf into our apartment very swift and easy. He Kindly took his time out of hours to help us in order for us to move in on the day. Thank you for your help and support, keep up the great work ....
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By: Jack Bones
May 18, 2018
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Hi Mohammed, I'm glad you appreciated the extra time spent out of hours. I hope you're enjoying your stay. Cheers | "JACK" ...

“About the service provided by agent Jack, was very good ......”

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Mar 08,2018
Minithumbup
By: 'Susana'
Mar 08,2018
0 people found
this helpful
About the service provided by agent Jack, was very good and productive and very professional. We like it immensely. Thanks Jack...
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Comment on agent fees
Fair enough.
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By: Jack Bones
May 18, 2018
View all comments (1)
Hi Susana, thank you for the review. Thank you for your help as translator also! Cheers. | "JACK" ...

“Samina and Kabeer are very helpful, they always try to ......”

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Mar 08,2018
Minithumbup
By: 'Giuseppe'
Mar 08,2018
1 people found
this helpful
Samina and Kabeer are very helpful, they always try to find solutions for any problem. They share pictures of a property how it looks in real, in addition they provide a good customer service....
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By: Samina Begum
Mar 09, 2018
View all comments (1)
Hello Giuseppe and Katalin Thank you for your review, we are always here to assist you. - Samina ...

“I was very happy with Jack's approach and our email ......”

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Mar 08,2018
Minithumbup
By: 'Shamime'
Mar 08,2018
0 people found
this helpful
I was very happy with Jack's approach and our email exchange: All our dealings were kept in writing so it was very easy to follow up. Jack understands landlords and tenants need and he made sure to satisfy both parties. It was a win-win. Great ...
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Comment on agent fees
Reasonable
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By: Jack Bones
May 18, 2018
View all comments (1)
Hi Shamime, I'm glad you appreciated the effort. I wasn't going to be responsible for the phone bill to call you in Mauritius! Look forward to doing business again soon. | "JACK" ...

“She is available when we need her help, in case ......”

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Mar 08,2018
Minithumbup
By: 'Rose'
Mar 08,2018
1 people found
this helpful
She is available when we need her help, in case she is not, due to meeting than Samina always calls us back. She tries to resolve our issues when the arise as soon as possible....
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By: Samina
Mar 09, 2018
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Hello Thank you for your kind words, I am always here to assist you. - Samina ...

“Jack dealt with the situation brilliantly from the beginning to ......”

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Mar 08,2018
Minithumbup
By: 'Haider'
Mar 08,2018
0 people found
this helpful
Jack dealt with the situation brilliantly from the beginning to the end kept me up to date with all relevant matters, superb customer service and will go out of his way to seal the deal for both parties, would recommend to anyone looking for stress ...
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Comment on agent fees
Very good, affordable, realistic
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By: Jack Bones
May 18, 2018
View all comments (1)
Thanks for the review, Haider. I'm glad you were pleased with the service and look forward to helping you rent again. Cheers. | "JACK" ...

“I am very happy with this agency and their agent ......”

Share on :
Mar 05,2018
Minithumbup
By: 'Val'
Mar 05,2018
1 people found
this helpful
I am very happy with this agency and their agent who dealt with my enquiries and viewing. Would definitelly recommend....
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Comment on agent fees
ok
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Was this helpful? Yes
By: Samina
Mar 05, 2018
View all comments (1)
Hello Thank you for your review. ...

“I can honestly say hat the service I received from ......”

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Mar 03,2018
Minithumbup
By: 'Barry'
Mar 03,2018
0 people found
this helpful
I can honestly say hat the service I received from Ideal Locations has been a very good experience. I have had excellent communications and even though some sales fell through the team never gave up and found a buyer leaving everybody happy....
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Comment on agent fees
Good
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Was this helpful? Yes

“Jack Bones have been incredibly helpful, informative and professional throughout ......”

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Feb 27,2018
Minithumbup
By: 'Venkat'
Feb 27,2018
0 people found
this helpful
Jack Bones have been incredibly helpful, informative and professional throughout the Letting process. A quick phone call whenever necessary to keep us in the loop and to let us know the process and thank fully he showed us the property with really good and care ...
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Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jack Bones
May 18, 2018
View all comments (1)
Thank you for the review, Venkat. It's great that you have a good relationship with the owners, and I appreciate your kind words. | "JACK" ...

“Jack is been really nice to us, helping us with ......”

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Feb 21,2018
Minithumbup
By: 'Cipriana'
Feb 21,2018
0 people found
this helpful
Jack is been really nice to us, helping us with all the enquiries,really prompt and professional. I can say we are really happy with him, being our agent....
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Comment on agent fees
The agent’s fee was a normal one, not too expensive comparing with the prices that are on the market.
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By: Jack Bones
May 18, 2018
View all comments (1)
Thank you for the review, Cipriana. I'm glad you are happy with the service. | "JACK" ...

“Rachael was very kind, cooperative and helpful in the whole ......”

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Feb 16,2018
Minithumbup
By: 'Felix'
Feb 16,2018
1 people found
this helpful
Rachael was very kind, cooperative and helpful in the whole process of finding a place to stay and all communications. Thank you!...
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Staff picture Akhil
Staff picture Manjit
(42)
No image available James
Staff picture Craig
Staff picture Prince
Staff picture Harpreet
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Ideal Locations
Complaints Handling Policy

Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.

3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.

4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.

5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.

6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.

7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.

8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ

about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
Last updated at 2:10 PM 08/12/2017 by allAgents

Awards won by Ideal Locations

Regional Awards won by Ideal Locations

Individual Branch Awards

Ilford, IG1



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