The UK's Largest Customer Review Website for the Property Industry

No Image Available

Icon Residential

1.8/5, 7 Reviews
20% Recommended

0% sales valuation accuracy

67% sales fee satisfaction

Contact Us
Icon Residential offers Property Sales, Short Term and Long Term Letting and Property Management Services of the highest standard.We take a fresh approach, offering superior client service to landlords, corporate housing departments, individual tenants and buyers and sellers of property. We operate in Central Lond
on and the South East. We are able to offer you a personal service, tailored to meet your specific requirements. We pride ourselves on our quality of service - our team of highly motivated staff aim to exceed your expectations and aspire to give you the best support possible using our expertise to ensure that transactions run as smoothly as possible. We have many years of experience of working in the residential market in London, and in particular we have in-depth, specialist knowledge of the area in and around the South Bank. Our dedicated team have built up long term relationships with the housing departments of blue chip companies such as Shell International, IBM, Ernst and Young and KPMG. We have successfully helped them relocate members of their staff smoothly and efficiently to high quality accommodation in London
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale0%67.00%£600,000£600,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1013000002
Address

Icon Residential
50 BroadwayLondon, Greater London
SW1H 0RG
0207 956 2080

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 21:00
  2. 09:00 - 21:00
  3. 09:00 - 21:00
  4. 09:00 - 21:00
  5. 09:00 - 21:00
  6. 09:00 - 21:00
  7. 10:00 - 17:30
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
Icon Residential Branches (View All 2)
Very difficult to deal ...

Share On :  FacebookTwitter

2 Star Review

By : 'Tamara'
Branch : London, 50 Broadway
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

25 Feb 2025
People found this helpful

Very difficult to deal with. Be prepared not to have help whenever you face any problem, and to wait a month your deposit ... Read Full Review

Comments (0)Was this helpful?:
We have rented in County Hall ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Teresa'
Branch : London, 50 Broadway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1

14 Dec 2020
People found this helpful0

We have rented in County Hall for over 7 years. ICON and especially Steve Hartmann have been outstanding. Any request or issue was dealt with in a timely manner with the utmost professionalism. Steve has always been extremely helpful and available to deal with any concerns or negotiations. I ... Read Full Review

Comments (0)Was this helpful?:
Rude and ...

Share On :  FacebookTwitter

1 Star Review

By : 'Hermione'
Branch : London, 50 Broadway
Services : Sales (Prospective Vendor/Buyer)
Sold price : £600000
Would you recommend ? : No
Postcode : SE1

10 Dec 2020
People found this helpful0

Incredibly rude agent called Kevin. I am a buyer and contacted the agency several times by email to no reply. Managed to get through on the phone, a colleague gave me the number to call, when I got through the agent was rude and just put the phone down. ... Read Full Review

Comments (1)Was this helpful?:

By : Steven Hartman

11 Dec 2020

I have listened to the call and it was you that was rude. You did not tell Kevin if you were calling regarding sales or Lettings which confused the matter and would not give details of which one you...


Scammer agency! Change ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'James'
Branch : London, 50 Broadway
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : SE1

3 Nov 2020
People found this helpful1

Scammer agency! Change property price after having confirmed several time with us. Bunch of scammers that let us know in very bad position. Beware of ... Read Full Review

Comments (2)Was this helpful?:

By : Steven Hartman

3 Nov 2020

This is total fabrication. We have text messages clearly agreeing £500 per week. Rent is calculated per calendar month. You have tried to reduce the price last minute. I would advise all agents to...


Everything went out smoothly ...

Share On :  FacebookTwitter

1 Star Review

By : 'Londoner'
Branch : London, 50 Broadway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE1

3 Oct 2017
People found this helpful7

Everything went out smoothly before I paid the deposit but after nothing of the promices has been met. They even asked for more money to transfer and my bad was not checking after them. When they said they did the calculation I believed them. They are not honest and this is the worst. As what ... Read Full Review


Comments on Agent Fees

Fair

Comments (1)Was this helpful?:

By : Steven Hartman

19 Jan 2018

We have no idea who you are. Everyone in the offices are happy to give the CEO's name and mobile number. If you look at our website we have loads of good reviews. We do not use this website or ask...


The broker confirmed the rent ...

Share On :  FacebookTwitter

1 Star Review

By : 'Ankit'
Branch : London, 50 Broadway
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE1

7 Jan 2013
People found this helpful6

The broker confirmed the rent with us. Last Friday, he asked us to transfer one weeks rent to his account so that he can take the property off the market. We transfered the money the same day. On Monday, he emails us saying that the landlord doesn't want to rent out the property anymore as his ... Read Full Review

Comments (1)Was this helpful?:

By : Steven Hartman

19 Jan 2013

To confirm the landlord decided to take back the flat at no fault of the agency. We called you in the morning and immediately refunded your holding fee. We also offered to help you find another...


1st class service ...

Share On :  FacebookTwitter

5 Star Review

By : 'Casey'
Branch : London ,50 Broadway
Services : Letting (As a Owner)
Would you recommend ? : Yes

11 Aug 2009
People found this helpful1

1st class service ... Read Full Review

Comments (0)Was this helpful?:
1 - 7 of 7 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Icon Residential

Regional Awards Won by Icon Residential

Individual Branch Awards

Loading...