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    Ian Tonge
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    Jason Tonge
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    Sue Graham-Smith
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    Clifford H Charmer
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    Jason Tonge
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    Madeleine Garvey
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    jason Tonge
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    Pip Turner
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Properties for sale
Properties for rent
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Jason and his team provided a very slick service. Very proactive and positive approach to selling. Excellent marketing material and stylish sales particulars. My property was unique providing a different challenge to a conventional property, sold within a month! Would reccommend their services to anyone and definitely use them again when I move next time....
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Good
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Aug 18,2016
Minithumbup
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Aug 18,2016
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As a first time buyer I was extremely happy with the way Ian Tonge Property Services handled my purchase. I found them to be pleasant and helpful throughout the process and would recommend them to my family and friends. I would like to take this opportunity to thank all the staff at the Hazel Grove branch for their help in my purchase....
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Comment on agent fees
I found the fees to be very competitive
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
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"Wow what a fabulous Service ". Jason and his team provided a very professional service from start to completion. Although my sale fell through, they had a back up list of buyers and found another buyer within 24 hours. I found all the staff very friend and all willing to go that extra mile. I also took advantage of their concierge service which was amazing, they organised the solicitors, removal van and even got a cleaner in for two hours leaving my house spotless for the buyers....
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Good
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Jun 21,2016
Minithumbdown
By:
Jun 21,2016
0 people found
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The worst experiece we have ever had. We were told house would sell. Derogatory to my husband Detils of our home were badly spelt and left out loads of info that could potentiaaly sell our home. Also poor photos and told if we wanted to amend details or add photos we could!! I'm sorry what are we actually paying for???...
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By: Jason Tonge
Jul 29, 2016
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I was very surprised with your review. Your particulars and marketing material were set up and live within 24 hours from our visit. Draft particulars were sent for your approval unfortunately with one spelling mistake, however addressed immediately. Sales details also need to comply with the Property Misdescriptions Act and require drafting in a particular way which is not misleading. With regards to photographs we naturally try our best to show the house in its best light, how that was hard w....
Dec 29,2015
Minithumbup
By:
Dec 29,2015
0 people found
this helpful
We are pleased to write a review for the services received from Ian Tonge Property services, High lane Stockport. From the manager to staff they were all customer focused, provided us with updates on a regular basis and went out of their way to go the extra mile. The manager in particular was superb providing a top class service. I have no hesitation in recommending their services. Cliff Charmer...
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Nov 30,2015
Minithumbup
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Nov 30,2015
0 people found
this helpful
I was dealt with professionally, and courteously throughout. All the staff were very helpful and gave me a lot of help when I had queries to ask the vendor....
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Nov 23,2015
Minithumbup
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Nov 23,2015
0 people found
this helpful
I would thoroughly recommend this estate agents branch. Sue was absolutely brilliant at her job. She was sensitive to the needs of the buyer and really looked after her, as well as us. She was exceptionally efficient and always kept us fully updated with the progress. She was very professional and proactive in chasing up solicitors and getting things moving. Sue put in so much time and effort to ensure the sale/purchase ran as smoothly as possible and was always available. This made the whole pr...
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Apr 23,2014
Minithumbdown
By:
Apr 23,2014
1 people found
this helpful
We had to deal with Ian Tonge High Lane office when purchasing a property in Nov 2013. There were naturally a number of issues to work out along the way and the staff there were unwilling, awkward and at times damn right patronising. We ended up having to commission our solicitor to communicate with the vendor on some relatively minor issues. Whilst we cannot speak for Ian Tonge in general, the office staff at this particular branch seriously need to re-consider their approach - had we not b...
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What agent could do to change your mind?
This agent needs to seriously reflect on how they work with buyers. The impression we picked up on numerous occasions was that our queries were a major inconvenience. There was one particular member of staff who seemed to get a buzz from patronising us - particularly so on the phone.
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Apr 01,2011
Minithumbup
By:
Apr 01,2011
1 people found
this helpful
There is no proactive selling and it took them over a week to actually let me know my first offer fell through. They are used to houses selling themselves and when that isn't happening they are lost. They were less than honest about how often the house would feature in the press too....
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By: Mickle
Nov 23, 2011
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I quite agree - I moved estate agents and sold my house only to find Ian Tonge place an indefinite charge on the property - one to avoid if you seriously want to sell your home.....
Jan 05,2011
Minithumbdown
By:
Jan 05,2011
0 people found
this helpful
They have no idea of service to tenants. No follow-up on service men, they don't keep a simple promise to get service men to tenants, taking as long as 3 months to get simple tap fixed....
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Feb 06,2008
Minithumbdown
By:
Feb 06,2008
1 people found
this helpful
Trying to get my deposit back since December....
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By: vic
Aug 04, 2010
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How did you get on, Im trying to get mine back now. The landlord is not responding to their calls apparantly and Im getting really, really naffed off!....

NAEA


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Agent Fees

Our selling fees are very competitive. We want your business and will not let fees come between us !
Last updated at 11:50 AM 11/08/2016 by Jason Tonge

Complaints Procedure

We take any complaint very seriously. If the problem cannot be resolved over the phone by the member of staff or branch manager we then ask the client to write to Jason Tonge the director of the firm, who will deal with the matter personally.
Last updated at 11:50 AM 11/08/2016 by Jason Tonge

Awards won by Ian Tonge Property Services

Individual Branch Awards

Firm rankings



Great Moor
324 Buxton Road, Great Moor, SK2 7DD
(1)
Hazel Grove Stockport
176178 London Road, Stockport SK7 4DJ
(3)
High Lane
150 Buxton Road, High Lane, Stockport SK6 8EA
(4)
show all branches (7)
Hyde
90 Market Street, Hyde SK14 1ES
(0)
New Mills
66 Market Street, New Mills SK22 4AA
(0)
Office 7
13 Ack Lane East, Stockport SK7 2BE
(0)
Stockport
176-178 London Road, Stockport SK7 4DJ
(3)

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