Applied for 2 rental properties with this letting agent. Filled out all forms and completed a guarantor application for both. When you call to ask about the progress of your application they will tell you they will update you when they know anything. The truth is the only way you'll find out you haven't been accepted is if you check the website and see a property has been let agreed. Me and my partner have been on many viewings and the gentlemen who showed us round the properties were very nice ... read full review
I rented my flat off Ian Perks earlier this year and have had great service ever since - they've just organised a repair for me, within a day someone had come out and fixed my problem. Excellent customer service. Would recommend!... read full review
I have been in rented accommodation through Ian Perks Estate Agents for the last seven months and have had nothing but positive experiences in all my dealings with them. Staff are efficient and helpful and when I have had to contact the Agent with a problem it was resolved promptly and without fuss. I have rented properties through several other agents and Ian Perks Estate Agents are head and shoulders above the rest. Thoroughly recommended!... read full review
Once my partner and I decided to move house I had been checking the property listings on the internet each day. I noticed that Ian Perks Estate Agents had added a new 3 Bed house to their website which was just what we were looking for. I promptly phoned to arrange a viewing as soon as it was listed.
As the property was currently tennanted the member of staff took my details and said they would arrange a viewing with the tennant at the earliest opportunity. I asked if their had been any inter... read full review
What agent could do to change your mind?
They could of actually done their job and phoned me to arrange a viewing before letting out the property. I was the first to contact them to request a viewing but found it had been let subject to contract a week later after hearing no word. This is below the standards of customer service i would expect from any professional company.