View all comments (1) Hi Julian, Thank you for your 5 star review. It is fantastic to hear Vanessa provides you with an excellent customer service.. I will be sure to pass your feedback on to Vanessa, she will be delighted with your feedback. Regards, Tom Customer Service Team ...

View all comments (1) Hi Asad, I can confirm that our position delivered to you in our final formal response remains the same. The non-refundable Reservation Fee (as well as being clearly advertised in our marketing materials, terms and conditions, buyers guides, and reservation agreements) was discussed with you multiple times before your final offer was accepted. Leanda helped you sign up to the bid registration over the phone at your request, and clearly stated to you that you must read the Terms and Cond ...

View all comments (1) Dear Rachael, Thank you for taking the time to leave us a lovely review. It is great to hear you had a really positive experience using IAM-Sold. I will be sure to pass on your excellent feedback to Jodi she will be delighted! Kindest regards, Michela Customer Service Team ...

View all comments (1) Dear Brian, Thank you for taking the time to leave us a review about your experience. It is great to hear you had a really positive experience using IAM-Sold. I will be sure to pass on your excellent feedback to Victoria she will be delighted. Kindest regards, Tom Customer Service Team ...

View all comments (1) HI, Rob. Sorry to hear of your disappointment. I can confirm that we are able to end auctions early, or accept offers before the start of an auction, if the Seller wishes to do so. We are legally obligated to disclose any and all offers received to the Vendor, whether an auction is running or not. If you would like to raise your concerns further, do drop us an email on [email protected] Many thanks, Josh Customer Services ...

View all comments (1) Hi, Geoffrey! Thanks so much for this lovely and thorough review! We're really glad to have got a good result for your sale! All the best, Josh Customer Services ...

View all comments (1) Dear Steve, Thank you for your review. Meena is a great member of the team and it is lovely to see that she has been on hand to assist during the transaction. Kindest Regards, Alisha Customer Service Team ...

View all comments (1) Hi, Martin! Thanks so much for this kind review! All the best, Josh Customer Services ...

View all comments (1) Hi, there. We're sorry to hear that you've lost money, but there can be a risk when certain recommendations are not followed. Unfortunately, we don't have enough information to address your concerns. If you would like to raise these to [email protected], then we would be happy to investigate. Many thanks, Josh Customer Services ...

View all comments (1) Hi, Lucy. Thank you for your feedback. As mentioned on the other review platform, The Appeals Process is there to give Buyers the opportunity to challenge the Review Panel's decision to retain the non-refundable Reservation Fee. We will respond to you within the stipulated timescales and if you remain dissatisfied with the outcome you may then approach The Property Ombudsman. Many thanks, Stephanie Customer Service Team ...

View all comments (1) Hi, Sarah! Thanks so much for this lovely review! All the best, Josh Customer Services ...

View all comments (1) Hi, Paul! Thanks so much for this lovely review. We're so glad to see comments like yours, and are looking forward to working with you again on your next purchase! All the best, Josh Customer Services ...

View all comments (1) Hi, Michael. Thanks for taking the time to share your experience here, we really appreciate your kind comments! All the best, Josh Customer Services ...

View all comments (1) Thanks, Joy, for taking the time to write this lovely review. We're really grateful for your kindness and recommendation! Selling a house can be trying at the best of times, and there are all sorts of circumstances that can make it even harder. We're really glad to see that we could help you out in a particularly difficult sale. We wish you all the best! Many thanks, Josh Customer Services ...

View all comments (1) Dear Keith Thank you for taking the time to leave us a review about your experience. Thank you for leaving such a positive review, I pass pass on your glowing feedback to Abi, she will be delighted. I wish you all the best with the future and hopefully your flat will sell soon. Kindest regards, Tom Customer Service Team ...

View all comments (1) Dear Patrick, Thank you for your 5 star review. It is great to hear that our team have been on hand to assist you with the sale, during what will have been a difficult time for you. We wish you all the best for the future. Kindest Regards, Alisha Customer Service Team ...

View all comments (1) Dear Jen, Thank you for you lovely review. It is brilliant to hear that as a first time buyer you have had a great experience with IAM-Sold. We will be sure to pass on your review and we wish you all the best for the future. Kindest Regards, Alisha Customer Service Team ...

View all comments (1) Thank you for your 5 star review. It is lovely to hear that you have received support at every step of the process, from Abbi and Dawn. We will be sure to pass on your review, they'll be very pleased. Kindest Regards, Alisha Customer Service Team ...

View all comments (1) Hi, Kirsty! Thanks so much for taking the time to leave this lively review. All the best, Josh Customer Services ...

View all comments (2) Thanks for your reply. But why using viewers names to make money. You cannot force people to pay with out registered on your website or made a bid on properties. You can put these therm on you website for your bidders so they have to agree before that. This is unlawful make this kind of list without this people knowing you have such a contract with vendors. Agency have to inform the viewers about that black list. ...

View all comments (1) Dear Mohammed, Thank you for taking the time to leave your review. We are delighted that you have benefited from the Modern Method of Auction. It is great to hear that Meena has provided you with the excellent service we pride ourselves on. We will be sure to pass on your kind words to Meena, she will be thrilled. We wish you all the best for the future. Kindest Regards, Michela Customer Service Team iamsold ...

View all comments (1) Hi, Antony! Thanks so much for taking the time to leave us this lovely review. Really glad to hear you got you a good result. Best, Josh Customer Services ...

View all comments (1) Thanks for this lovely review, Kyle! I'm positive that Jodi will be delighted to see this. All the best, Josh Customer Services ...

View all comments (1) Hi Susie, Thank you for taking your time to leave a 5 star review. It is great to hear that you have received an excellent service while dealing with IAM-Sold . I will pass on your glowing review to the team. Kindest Regards, Tom Customer Service Team IAM-Sold ...

View all comments (1) Dear Liz, Thank you for taking your time to leave a 5 star review. We are delighted to hear that Victoria has been on hand whenever you have needed any questions answering. I will pass on your glowing review to Victoria, she will be delighted. Kindest Regards, Tom Customer Service Team IAM-Sold ...

View all comments (1) Dear Anthony, Thank you for taking the time to leave your review. Meena is a fantastic member of the completions team and it is great to hear that she continues to provide a great level of service to our customers. We wish you all the best for the future. Kindest Regards, Alisha Customer Service Team IAM-Sold ...

View all comments (1) Dear Mark, Thank you for taking the time to leave a review. It is great to hear that Jodi has helped to ensure the transaction went as smoothly as possible for you and that she has constantly kept you updated. Kindest Regards, Customer Service Team IAM-Sold ...

View all comments (1) Dear Mr & Mrs M, Thank you for taking the time to leave your great review. It's great to hear you received a brilliant service from Stephen, I will pass on your excellent feedback to Stephen, he will be delighted. We wish you all the best for the future. Kindest Regards, Tom Customer Service Team ...

View all comments (1) Dear Sharon, Thank you for taking the time to leave your review. It's fantastic to hear that Megan provided excellent customer service. I will pass on your fantastic feedback to Megan she will be delighted. We wish you all the best for the future. Kindest Regards, Tom Customer Service Team ...

View all comments (1) Hi Mrs B, Thank you for taking the time to leave your review. It's great to hear such positive feedback, I will pass on your feedback to the team. We wish you all the best for the future. Kindest Regards, Tom Customer Service Team ...