• Vincent McMackin
    Vincent McMackin
  • Chris Shahab
    Chris Shahab
  • claim your profile
    Paul McMackin
  • claim your profile
    Jenni Bruno
  • upload your photo
    Laurence Lodge
Hutton Parker is an independent family run business in property rental and management. We pride ourselves on delivering an excellent, personal service by our experienced local team.
With 40 years experience in the lettings industry, we have built up an impressive portfolio of several hundred quality properties that are managed on behalf of our many satisfied landlords.
Investment in training ensures that we remain up to date with industry legislation and are ARLA qualified, able to offer profes
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61 St Clements
St Clements,Oxford
Oxfordshire
OX4 1AH
01865 728999

 
Aug 16,2016
Minithumbup
By:
Aug 16,2016
Featured Review
3 people found
this helpful
We rented a two-bedroom flat with Hutton Parker for 2 years, and it was a trouble-free experience. Hutton Parker responded promptly to any concerns we had about the property, and they were really quick to get concerns seen to, repairs made, and appliances replaced when necessary. They were also understanding and reasonable when an issue with our standing order caused us to pay our rent late in the last month of our tenancy. We never had trouble contacting Hutton Parker's staff when we needed ...
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Comment on agent fees
There was a ‚£60 admin fee each time we renewed our tenancy, which was not too bad. I can't remember the fees we were asked to pay at the outset, but they were not out of the ordinary for the rental market in Oxford.
Was this helpful? Yes
Dec 11,2013
Minithumbup
By:
Dec 11,2013
Featured Review
5 people found
this helpful
Myself and my girlfriend stayed in a city centre flat for 9 months this year and Hutton Parker were our landlords. The flat itself was in good condition so the need to deal with them over the course of our stay was minimal. The one main time was when our boiler packed in one evening. I emailed the agency and this was fixed first thing the next morning. Given experience with other agencies this was very impressive. When we handed our notice in, we were given ample notice of viewings that ...
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Was this helpful? Yes
Apr 26,2013
Minithumbup
By:
Apr 26,2013
Featured Review
7 people found
this helpful
Having rented many properties from various agencies over the years Hutton Parker were a pleasant surprise. They have been nothing but professional, courteous and flexible. Though they are a smaller business it seems to work in their favour. I have had the same contact (Chris) at the agency throughout my tenancy - being able to maintain contacts is a rarity that is often undervalued these days. I must thank Chris in this review - he has always given a swift and informative response to my queries ...
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Was this helpful? Yes
Oct 04,2012
Minithumbup
By:
Oct 04,2012
Featured Review
7 people found
this helpful
I speak on behalf of myself and my fellow housemates that overall we received a very good service from Hutton Parker. From our initial house search, to the viewing and the attentive and helpful service we received throughout our tenancy where all our needs were catered for. The property management side we felt was managed well by Paul/Vince and his team, and they were always willing to help us out (being a group of young girls who did not know much about maintenance of the house!). Both C...
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Was this helpful? Yes
Jul 01,2015
Minithumbup
By:
Jul 01,2015
Featured Review
3 people found
this helpful
I have always found Hutton Parker to be really helpful and proactive. On all occasions when I have needed them to do something they have sent someone out the same day or the next and fixed the issue immediately. Not only that, but they have always gone above and beyond i.e. I couldn't find any window keys for the property and had locked one of the windows open so they replaced all the window locks and gave me new keys. The glass in the oven door smashed so they replaced the entire oven The free...
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Comment on agent fees
Initially I thought that the fees were quite high compared to some other letting agents but I wanted the flat so paid anyway. Since then I feel it has been money well spent as they have been excellent landlords so far and fees going forward (renewal and check out) are much less than others. In fact, I don't think there is a check out fee!
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
We had one of the team come out to fix our heating issue and he was very friendly and efficient. He also let me know how to check any minor issues out myself which was very helpful....
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Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
All good, l am happy with service provided. Professionally handled. Good communications and friendly if l meet face to face with the office personnel....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I have used Hutton Parker for over 12 years and have found Paul, Vince and the team to be very helpful, even to the point of helping out with maintenance problems on properties not managed by them. They find very good tenants. Highly recommenced....
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Comment on agent fees
Reasonable and fair
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
3 people found
this helpful
Great speedy repair service when my key snapped in my door! The poor guy had to wrestle with, what turned out to be a very secure door, for over an hour! But he made sure I got in and followed up the following day with spare keys....
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Comment on agent fees
Far too expensive!
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Hutton Parker operates as a family business, so although Vincent usually sees to our affairs, the other staff all know us and help out when he is not available. They are all very friendly, helpful and reassuring when a problem arises. They do not make intrusive inspections, as a relationship of mutual trust quickly built up - and has now continued for four years. Any enquiry or issue is dealt with immediately by phone or email....
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Comment on agent fees
Excellent
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
Excellent staff, promptly deal with repairs, polite and courteous to tenants. Always follow up after to make sure everything is completed satisfactorily!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
I have found the company and both Paul and Vincent to be efficient in my dealings with them. They provide good management services....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
I have always found Hutton Parker courteous and helpful. They have dealt with any problems arising quickly and efficiently. As 90% of my dealings with HP have been with Paul these comments refer to him in particular....
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Comment on agent fees
I assume 10% management fees are typical
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
Chris Shahab has always been an extremely helpful agent to deal with. He has a very professional approach and has provided helpful solutions to any problems that might have arisen....
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Comment on agent fees
Good.
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
Consistently excellent service. Impressively quick finding and checking of new tenants. I wold recommend them wholeheartedly to anyone looking for letting agents to manage their property...
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Comment on agent fees
Seem fair to me in comparison with what I understand of market rates
Was this helpful? Yes
Nov 20,2016
Minithumbup
By:
Nov 20,2016
1 people found
this helpful
I found Hutton Parker to be exemplary in their careful handling of any problem or issue involving rented accommodation. They are efficient, polite and discreet. They have on one occasion had to deal with problems concerning a neighbouring tenant that was fairly and effectively addressed. In the end, the situation was resolved to the satisfaction of all parties involved......
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Comment on agent fees
The one off agent's fees are fair.
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
2 people found
this helpful
Very friendly, helpful and swift with sorting out some issues like cleanliness and lightbulbs, missing parts form the kitchen upon move in....
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Comment on agent fees
I think they a little above average, so would be nice to see them lowered in the future.
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
2 people found
this helpful
The staff at Hutton Parker have been incredibly helpful from day one. They respond to all emails and phone calls promptly and nothing is ever too much trouble for them....
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Comment on agent fees
Reasonable agent's fees.
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
1 people found
this helpful
Hutton Parker were fantastic - my son changed university during the summer and needed to re let his room in a shared house. Vincent & Paul assisted with all interested students ensuring the room was re let at the earliest opportunity. I highly recommend Hutton Parker to anyone looking for accommodation in Oxford....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
4 people found
this helpful
The accommodation itself was well looked after and I felt safe and comfortable living in the property. All maintenance issues were quickly dealt with and the agent provided an out of hours emergency maintenance number in case of issues with the electricity or white goods. The agent was very helpful and helped find a tenant quickly for the property when I relocated to another city. A genuinely positive experience....
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Was this helpful? Yes
Sep 21,2015
Minithumbup
By:
Sep 21,2015
4 people found
this helpful
I was really pleased with Hutton Parker and the service we received. The move in process was simple and we weren't overloaded with a million different forms. When we had repairs they were dealt with in a timely manner and by an in-house maintenance team which made it quicker. Our landlord then decided to move back into the property and they were so apologetic and tried to help us find somewhere new and returned my deposit quickly so I could use it on our new place. Really pleased and would recom...
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Comment on agent fees
I thought their fees were more than fair, especially their renewal fees which are much more reasonable than other agents we have encountered. Also there are no unexpected fees, you pay your fee at the beginning and a reasonable renewal fee and thats it.
Was this helpful? Yes
Sep 18,2015
Minithumbup
By:
Sep 18,2015
3 people found
this helpful
A number of issues arose during the student let. Hutton Parker are a company who really do get things done and assist in everyway in helping resolve problems. I fully recommend Hutton and send particular thanks to Chris in his efficient handling of the deposit refund and Jenny who rapidly resolved a significant council tax issue....
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Was this helpful? Yes
Sep 02,2015
Minithumbdown
By:
Sep 02,2015
4 people found
this helpful
Absolute disaster from the word go and I wish I had some prior warning to this duff company. Towards the end of the tenancy, we would receive messages saying that there will be viewings that day... Not even asking out of respect. However, we refused these viewings because of our legal rights just because they were rude and had no manners. On the last day of our tenancy, the company decided not to show up for the hand back of the property and this led us having to take 100s of pictures in case th...
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Was this helpful? Yes
Jul 23,2015
Minithumbup
By:
Jul 23,2015
4 people found
this helpful
Responsive and professional. Hutton Parker would reply right away to any of my inquiries, and I am very satisfied with their service....
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Jul 17,2015
Minithumbup
By:
Jul 17,2015
4 people found
this helpful
Hutton Parker Oxford managed a house in North Oxford which I rented for 2 years. I found them to be extremely helpful and responsive, and always friendly. Problems were sorted out immediately without any need to chase up. They responded to emails and phone calls promptly. Definitely the best managing agent experience I have ever had so I would definitely recommend them as a landlord or tenant....
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Was this helpful? Yes
Jun 02,2015
Minithumbup
By:
Jun 02,2015
4 people found
this helpful
This is the first time that we have used Hutton Parker and have found their service to be excellent. They understood our requirements and did not waste our time with pointless updates. As landlords we are looking for a fair price for our property and importantly the right tenant, Hutton Parker scored on both these points and we would not hesitate to recommend them to other landlords....
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Comment on agent fees
Highly competitive
Was this helpful? Yes
Apr 24,2015
Minithumbup
By:
Apr 24,2015
4 people found
this helpful
I have recently moved in as a new tenant to one of Hutton Parker's properties. I have had a very smooth and easy experience. I have found all members of the HP team, extremely friendly and helpful. Opposed to a larger estate agents where you speak to different person each time - it feels as though you have a personal service with the team at HP. When I moved in, we were given a very detailed pack of everything there was we needed to know. Any issues or problems that we had have been dealt with e...
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Was this helpful? Yes
Mar 23,2015
Minithumbup
By:
Mar 23,2015
3 people found
this helpful
Hutton Parker have been lovely to deal with. They've been very nice, they replied almost immediately to all our emails, and they have been very quick in sending the plumber over when we needed it. The house was perfect when we entered. Very professional....
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Was this helpful? Yes
Mar 06,2015
Minithumbup
By:
Mar 06,2015
4 people found
this helpful
We are currently renting a 3 bed student house with Hutton Parker and we cannot fault them! Any problems with the property were dealt with very promptly and efficiently, and the team were very polite, professional and friendly. The letting agents were very reliable and we would highly recommend to anyone looking to rent in Oxford....
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Was this helpful? Yes
Feb 15,2015
Minithumbdown
By:
Feb 15,2015
3 people found
this helpful
This agency deals with matters in a fairly sloppy way: they will ignore or overlook emails and requests that they don't like dealing with (e.g. "please notify us before the maintenance team comes to fix something"). The house was delivered dirty: we notified the maintainance team which came, pretended to clean it further, and then left (eventually we cleaned it ourselves since it was easier). My housemate called way within terms (after sending 3 emails without a reply) to make sure tha...
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What agent could do to change your mind?
Answering emails is a must, just like asking things in a nice tone. Also they should have been more precise overall.
Was this helpful? Yes
Jan 19,2015
Minithumbup
By:
Jan 19,2015
4 people found
this helpful
Hutton Parker are the best letting agency I have ever come across. Usually, being a student means you can be somewhat overlooked, but with this company that was never the case. Their 24 hour call out service was second-to-none, and the plumbing & maintenance team were always happy to help. I would definetely recommend them....
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Was this helpful? Yes
Dec 19,2014
Minithumbup
By:
Dec 19,2014
4 people found
this helpful
The folks at Hutton Parker have been a joy to work with. They were very helpful during our property search and have been on top of the few minor things associated with the house during the first year. I'd highly recommend....
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Was this helpful? Yes
Dec 14,2014
Minithumbup
By:
Dec 14,2014
3 people found
this helpful
On behalf of myself and my wife we would like to say a huge thank you for all your help and support with renting our property. We had a very short time frame to rent our property due to us going off travelling but Hutton Parker achieved this. As a first time Landlord we didn't realize a gas safety certificate needed to be issued before the tenant could move in, the team at Hutton Parker said they would organize this for us and low and behold we had it done the day after! I really must say the se...
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Was this helpful? Yes
Dec 04,2014
Minithumbup
By:
Dec 04,2014
4 people found
this helpful
I have been living overseas for ten years, and my property has been in the hands of Hutton Parker for all that time. It has not been vacant in all that time, and has been let to reliable tenants. Hutton Parker have always been pro active, with property inspections and reports, routine maintenance and keeping me up to date with any new legislation around let property. They have done routine maintenance and minor repairs independently, and have provided me with quotes for any major items, and some...
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Was this helpful? Yes
Nov 07,2014
Minithumbup
By:
Nov 07,2014
4 people found
this helpful
Used these agents for my accommodation last year, i must say i was impresses with the staff knowledge and their prompt repairs when issues wee reported Finally i also received my despot back minus a pre agreed clean, this was a quick clear and hassle free process...
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Comment on agent fees
Fair and slightly less than the average agents fees
Was this helpful? Yes
Areas covered
  • Abingdon
  • Cowley
  • OX14
  • OX4
  • OX13
  • Headington
  • Wolvercote
  • OX3
  • Summertown
  • Botley
  • Temple Cowley
  • OX2
  • Grandpont
  • City Centre
  • Jericho
  • OX1
  • Blackbird Leys
  • Bicester
  • Barton
  • OX26

UKALA DPS My deposits scheme


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Last updated at 11:39 AM 17/11/2016 by allAgents

Complaints Procedure

For any complaints please email vinvent@hutton-parker.co.uk
Last updated at 11:39 AM 17/11/2016 by allAgents
Vincent McMackin Vincent McMackin
Manager
16 reviews

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Chris Shahab Chris Shahab
19 reviews

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Paul McMackin - upload your photo Paul McMackin
6 reviews

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Jenni Bruno - upload your photo Jenni Bruno
1 reviews

About Jenni No description set View full profile
Laurence Lodge - no image available Laurence Lodge
Administrator
0 reviews

About Laurence No description set View full profile


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