93% sales valuation accuracy
95% sales fee satisfaction
Hurst Estate Agents was founded in Aylesbury in 1993 and quickly established itself as the areas leading agent. Since then they have stayed ahead of their competitors by offering a better quality of service and a larger range of services including Lettings and Property Management.
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Hurst Estate Agents was founded in Aylesbury in 1993 and quickly established itself as the areas leading agent. Since then they have stayed ahead of their competitors by offering a better quality of service and a larger range of services including Lettings and Property Management.
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2024
allAgents People Awards
Latest Reviews
View all Reviews 150
16th Feb 2023
reviewed by 'Suzy'
5th Dec 2021
reviewed by 'Steph'
23rd May 2019
reviewed by 'shahzad'
23rd May 2019
reviewed by 'Charlous'
23rd May 2019
reviewed by 'R.Sohaib'
23rd May 2019
reviewed by 'Michell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 95% | £160,000 | £600,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 4 | 10 | 10 | 64 | 3 | 36 | 1 | 4 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Feb 16,2023
Feb 16,2023
0
people found
this helpful
this helpful
I can't really thank the staff enough for their patients and help during this moving process. Making me feel like they were on my side has meant alot while trying to move with child and baby....
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Dec 05,2021
Dec 05,2021
0
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Having used them as a letting agent it's sad to say they will do anything to take your money with no return.
The workmen they use provide a poor service and have always left the Tennant calling direct for additional assistance, on many occasions I've ...
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May 23,2019
May 23,2019
1
people found
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this helpful
I like this agency and recommended this to my friends, I am very impressed by customer service, All the members of this agency are very professional and very helping. I will like to use their service again...
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Comment on agent fees
Good
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May 23,2019
May 23,2019
0
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great services.provided.They take care of customers very much. I will use their service again and will recommend to others....
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Comment on agent fees
good
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May 23,2019
May 23,2019
0
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Extraordinary services.provided.They take care of their customers very much. I will use their service again and will recommend to others....
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Comment on agent fees
good
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May 23,2019
May 23,2019
0
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Great agency ever with great services. They care for all problems and help me out instantly. I will recommend these people to my friends....
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Comment on agent fees
good
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Mar 20,2019
Mar 20,2019
0
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Having rented a property through Hursts I have found them to have lied before and after signing the contract the complete lack of communication is astounding!! They don't answer the phone they don't answer their emails and when they do yet more lies!! and I ...
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Apr 18, 2019
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(1)
Don't go near Hurst, High Wycombe. No weekly reports provided despite promises for my up for sale studio. 6 requests for stats ignored thus not possible to ask informed questions or come to informed decisions- you have to ring and chase them. The worst was Adam Driver's utterly arrogant and rude responses to my polite request for a situation update - "it's not for us to contact you" he said amongst other unpleasant remarks. He apologised for his behaviour, after two days, but only after I compla ...
Feb 11,2019
Feb 11,2019
0
people found
this helpful
this helpful
All the staff in both Hazlemere & Wycombe branch were on the ball & helpfull. Susan was very helpful when our house was eventually sold, she has a great personality.We would like to say thankful to all the staff who were involved with the selling of ...
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Comment on agent fees
Good
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Yes
Apr 22,2018
Apr 22,2018
0
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Mr Adam Driver was our initial and one of our main contacts throughout our house sale. He showed great interest in our home, us, and how long we'd lived there, which I felt he advertised to its best advantage and detailed set of photographs taken.
...
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Comment on agent fees
The fees were at 1% + vat which was competitive with other agents.
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Jan 23,2018
Jan 23,2018
3
people found
this helpful
this helpful
Me and my wife have been private renting for the past 9 years and with only 1 week dealing with hursts I am £550 out of pocket. Non refundable referencing fees which I accept.
But then after referencing is complete they tell me the landlord has changed the ...
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Comment on agent fees
Worst I have ever dealt with
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Oct 30,2017
Oct 30,2017
5
people found
this helpful
this helpful
I have to be honest, Hurst have not been great, at the start of selling my property everything seemed to be OK, Sarah from the Aylesbury office kept me posted regularly and her communication was good. Whenever Sarah was away from the office that's when ...
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Comment on agent fees
Very poor! Got charged the full amount even though they made so many mistake and cost me potential buyers.
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Jan 16,2017
Jan 16,2017
3
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this helpful
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Have rented through hurst for 3 years now have had everything go wrong with the flat from 3 floods to water coming through the walls turning my furnitue mouldy !! 15 months without my ensuite being used as i need a new shower reported to them any number of ...
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Comment on agent fees
Bad
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Dec 24,2016
Dec 24,2016
2
people found
this helpful
this helpful
Rented a house of hurst 5 years ago we left the property in July this year I have had to take them to arbitration to get my deposit money back I have received this December this year
I would not recommend them at all rude staff ...
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Comment on agent fees
To expensive
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Oct 26,2016
Oct 26,2016
2
people found
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1* is too good a review but i cannot leave 0*'s, totally let down as a vendor & looking at it we are not the only ones. Lied to on numerous occasions, NEVER pick up the phones, unprofessional & rude weekend staff & felt like a morgue when going ...
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Oct 23,2016
Oct 23,2016
3
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Do NOT rent from this company. They have lied to me since day 1. Moved in today and the place stinks of smoke, hasn't been cleaned and is in serious need of repainting. They keep blaming the landlord so I'm not actually sure what they do ...
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Sep 01,2016
Sep 01,2016
4
people found
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My partner and I both work in mortgages and had an agreement within 1 week. Hurst and their vendor took another 12 to complete on the transaction.
The vendor was utterly useless and refused to pay to correct an electrical fault in the property, asking us (the ...
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Comment on agent fees
N/A
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Feb 15,2016
Feb 15,2016
2
people found
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Hurst in Aylesbury managed to get a tenant within 2-3 weeks but 2 weeks after the tenant had moved in we were still waiting for the rent to arrive into our account. Apparently because the lady who does the accounts was away! This was not the ...
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Comment on agent fees
Fees are reasonable.
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Nov 16,2015
Nov 16,2015
4
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I am a land lord gave the contract to this foolish incompetent, ill manored staff who laugh at you on the phone. I foolishly signed up with them after the first 3 months it went down hill they gave quotes for work which I signed off ...
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What agent could do to change your mind?
Pay compensationAttached Filesnbsp;
Comment on agent fees
A rip off as they are not worth it what so ever a child could to the job Hursts did better
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Aug 28,2015
Aug 28,2015
5
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1 - I have been renting with Hursts for the last year until I finally moved out a couple weeks ago.
At some point throughout my tenancy their maintenance team left me a little over a week without hot water or heating even after I have ...
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Mar 12,2015
Mar 12,2015
0
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When dealing with Ben, he really was fantastic in every way. If he didnt answer his phone straight away he would always make sure he called us back straight away no matter what the time was.
He showed constant support to myself and my partner ...
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Mar 08,2015
Mar 08,2015
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This is what I wrote to Ben when we bought the house back in July 2014.
Hi Ben,
Thank you for your excellent services. We have got the key day before yesterday and going to move in tomorrow.
Heather( Vendor) also has been very helpful on ...
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Mar 05,2015
Mar 05,2015
0
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I received a very professional service from Hurst and Ben in particular, giving help and guidance throughout the selling process. I was kept informed of all progress. I used this Agent for my previous sale and would have no hesitation in recommending them to anyone....
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Feb 04,2015
Feb 04,2015
0
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The service I've received from Kate was excellent from start to finish. Having never rented a propery before I was quite anxious but kate put me at ease and talked me through all that needed doing. She was very accommodating with viewings as I had ...
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Jan 13,2015
Jan 13,2015
0
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I'm sure we've all had some poor experiences with typical estate agents in the past, I know I have, so when I say Laura is not a typical estate agent, I mean it as a high compliment! Laura has always been very approachable, very upfront ...
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Jan 12,2015
Jan 12,2015
0
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Lucy came and evaluated our property in April originally and it was sold within a week. We had to pull out of the sale due to unforeseen circumstances, but were in a position to try again a couple of months later. All of the Hurst ...
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Jan 08,2015
Jan 08,2015
0
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My husband and I are now owners of our first property together courtesy of Hurst, particularly Kerry Carter. It was refreshing to deal with an estate agent who gave 100% and returned all phone calls. I have been very impressed with her communication and attention to ...
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Jan 07,2015
Jan 07,2015
0
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Brilliant service, Lucy found a buyer in days. Was always helpful and always replied to our queries in good time. From beginning to end Hursts were professional throughout...
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Dec 19,2014
Dec 19,2014
0
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Excellent and friendly service with regular updates via telephone and email, would highly recommend....
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Dec 08,2014
Dec 08,2014
0
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The two letting agents were extremely helpful and prfessional. The tenant lease contract is far superior to the one my previous agent of 13 years was using. They were also tireless in showing prospective tenants round and very good at keeping me informed. I can thoroughly ...
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Dec 08,2014
Dec 08,2014
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Being a first time buyer it is a daunting process and one that you need extra support with from your Estate Agents; to take as much of the stress and worry out of it for you.
With an insight and experience of Estate Agency via ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
