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“ Did not get paid rent from agents... ”

Sep 20,2018
Minithumbdown
By: 'Unhappy landlord'
Sep 20,2018
0 people found
this helpful
I am a portfolio landlord and I have been using Hunters for the last 2 years and over one year he has kept most of the rent. Despite numerous attempts to call Shah and his team I was ignored and was then told I owed them ...
read full review
Comment on agent fees
Fees are high for a service that is a joke To not hand over rents is criminal
Was this helpful? Yes

“ Glapwell sale... ”

Sep 18,2018
Minithumbup
Ashley
By: 'Mike and Clair'
Sep 18,2018
0 people found
this helpful
Ash always returned calls promptly if not initially available. He provided us with useful support and has a very customer orientated approach. Our sale proceeded much more smoothly than we had anticipated. He is a credit to the agency....
read full review
Comment on agent fees
Fee levels were competetive.
Was this helpful? Yes

“ Happy Man... ”

Sep 14,2018
Minithumbup
By: 'david smith'
Sep 14,2018
0 people found
this helpful
what a wonderful experience seeing the manager Vicky, I felt totally at ease. The professional approach gives me confidence that the request is in the most experienced hand. Everything was fully explained and communication was second to none. this is the first time ever I ...
read full review
Was this helpful? Yes

“ Excellent... ”

Sep 14,2018
Minithumbup
Ashley
James
By: 'Mr and Mrs Bean'
Sep 14,2018
1 people found
this helpful
You guys made buying a house very easy. Warm and communicative, you kept us always in the loop, and guided us when needed. Excellent, fluid, and stress-free. Thanks....
read full review
Was this helpful? Yes

“ Fab... ”

Sep 14,2018
Minithumbup
Donna
By: 'SLouise'
Sep 14,2018
1 people found
this helpful
Donna was fab from start to finish. Always keeping you informed and updated through the whole process and ensuring everything went through as quick and smoothly as possible....
read full review
Comment on agent fees
n/a
Was this helpful? Yes

“ Hassle Free Sale... ”

Sep 12,2018
Minithumbup
Ashley
By: 'A Housley'
Sep 12,2018
0 people found
this helpful
Absolutely no problems with Ashley at all during the whole process. He kept us fully informed at all stages as well as negotiate us through a potential hiccup. However, credit has to go to all the staff at Hunters who were part of the process ...
read full review
Was this helpful? Yes

“ Donna Lowe take a bow... ”

Sep 12,2018
Minithumbup
Donna
By: 'Phreyakim'
Sep 12,2018
1 people found
this helpful
Donna you are what selling homes are all about. Your years of experience shines through as you have an eye for sending the correct viewers to my property cutting out the "time wasters". Donna has kept me up to date with everything and ...
read full review
Comment on agent fees
Transparent was told up front no hidden extras. Good
Was this helpful? Yes

“ Professional and Friendly Thoughoug... ”

Sep 07,2018
Minithumbup
By: 'D & B Waters'
Sep 07,2018
0 people found
this helpful
Very pleased with their service from initial meeting with Robert Watts - daily updates from Daniel Betts and Zack Foster and Laura Lucas our peronal advisor. The sale was £10,000 higher than other estate agents expexted us to get. Once again thank you and well done ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Thorough... ”

Sep 05,2018
Minithumbup
Emma
Donna
By: 'Maximus Desimus Meridius'
Sep 05,2018
6 people found
this helpful
Donna and Emma are two top lass's. Always in the know and when something is asked of them they see it through, very organised and professional they always seek answers even when it is not apparent. Oh and the lad that answers the phone ...
read full review
Was this helpful? Yes

“ Brilliant service!... ”

Sep 04,2018
Minithumbup
By: 'Mark.'
Sep 04,2018
0 people found
this helpful
Whilst Zack & Daniel were great, it was mostly Laura I dealt with once my property was marketed. Laura was absolutely brilliant! We had a few issues crop up during the sales process, & were in danger of losing the buyer at one point, but ...
read full review
Comment on agent fees
Fees were very reasonable, fixed price sale only.
Was this helpful? Yes

“ Hastle Free... ”

Sep 01,2018
Minithumbup
Donna
By: 'Ryan Sinnott'
Sep 01,2018
1 people found
this helpful
Donna has been really helpful and supportive throughout the process, even with issues that are not usually her remit. Would definitely recommend the team at Chesterfield....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes

“ Donna Lowe... ”

Sep 01,2018
Minithumbup
Donna
By: 'Siobhan'
Sep 01,2018
1 people found
this helpful
I have had dealings with Donna for approximately 7 months. This process has taken this long due to complications on the side of the sellers. From day one Donna has dealt with everything obsticle with absolute professionalism. She is very approcable, polite and above all very ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Disgraceful Service to Tenants.... ”

Aug 31,2018
Minithumbdown
By: 'Appaling, disgusting, dishonest, incompetent, unca'
Aug 31,2018
1 people found
this helpful
I'm an easygoing person, it takes a lot for me to want to complain or bad mouth a service, however I feel like I needed to write this review to try and warn others from using this AWFUL company. If you're looking to ...
read full review
Comment on agent fees
Bad. Bad. Bad.
Was this helpful? Yes

“ Excellent Service... ”

Aug 31,2018
Minithumbup
Ashley
Donna
By: 'Mr H'
Aug 31,2018
1 people found
this helpful
Also many thanks again for your excellent service handling the sale of 143 Middlecroft Road. Thanks for keeping me fully informed and getting the best deal for us with the sale. I really didn't expect to get more than we expected and I think everything ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Daniel White... ”

Aug 30,2018
Minithumbup
By: 'Anita'
Aug 30,2018
0 people found
this helpful
Excellent service from start to finish. Very proactive. I was informed at every stage either by phone or email and was given a quick response to any of my questions/concerns. I had used 2 other estate agents previously who seemed to 'drag their heels, then ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“ Great communication... ”

Aug 29,2018
Minithumbup
Donna
By: 'Sally'
Aug 29,2018
2 people found
this helpful
Donna has been amazing throughout my purchase. Very understanding through difficult circumstances, approachable, friendly, reassuring and professional at all times. I would highly recommend to anybody. Donna has made the whole process seamless. Thank you....
read full review
Comment on agent fees
N/a
Was this helpful? Yes

“ Welcoming front line staff... ”

Aug 29,2018
Minithumbup
Donna
James
By: 'Wally and Carole Jacques'
Aug 29,2018
2 people found
this helpful
We always make our judgement on the welcome that we receive and the two people that stood out for us was James Statham and Donna Lowe they were always courteous and showed a genuine interest with our enquiries. We have a tendency to ask a ...
read full review
Comment on agent fees
Middle of the road.
Was this helpful? Yes

“ Good honest estate agents... ”

Aug 29,2018
Minithumbup
Ashley
James
By: 'Steve'
Aug 29,2018
2 people found
this helpful
This is the second time I have used this estate agents and I consider them to be the best in chesterfield . Ashley looked after us from start to finish kept us informed on a weekly basis credit due to him...
read full review
Comment on agent fees
Fees very reasonable
Was this helpful? Yes

“ Efficient,painless... ”

Aug 27,2018
Minithumbup
Donna
By: 'Anita'
Aug 27,2018
1 people found
this helpful
Donna made the house selling experience stress free,the whole team were efficient ,effective and helpful.Nothing too much trouble and lots of viewings.Kept us informed at all times .Great service...
read full review
Comment on agent fees
Reasonable for the service provided
Was this helpful? Yes

“ Great experience selling our flat... ”

Aug 26,2018
Minithumbup
By: 'Natalie'
Aug 26,2018
0 people found
this helpful
We used Hunters to sell our family home in Tottenham and were so pleased that we did! We saw several other local estate agents and really felt comfortable with entrusting them with our biggest investment. Some other estate agents were very pushy! Throughout the whole ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Great communication... ”

Aug 25,2018
Minithumbup
Donna
By: 'Lynn'
Aug 25,2018
1 people found
this helpful
Helpful and informative all the way through. Great communication. Always replied to queries swiftly and efficiently. Made the process easier. Great job....
read full review
Was this helpful? Yes

“ Takes the stress out of the moving process... ”

Aug 25,2018
Minithumbup
Emma
By: 'Chris'
Aug 25,2018
1 people found
this helpful
Throughout the entire process, Emma was both professional and efficient. Emma kept me updated on how the process was progressing and was is clearly experienced and knowledgeable in her role. A credit to her employer....
read full review
Comment on agent fees
NA
Was this helpful? Yes

“ A very friendly, helpful and caring estate agent!... ”

Aug 25,2018
Minithumbup
Donna
Ashley
By: 'J'
Aug 25,2018
2 people found
this helpful
Despite my purchase falling through, Hunters in Chesterfield are very easy to contact, they always answer my calls and e-mails, never had to leave voicemails, repeatedly send e-mails, etc. They are very friendly, helpful, caring, listened to my frustration during bad times, explained the reasons ...
read full review
Was this helpful? Yes

“ Excellent comminication... ”

Aug 25,2018
Minithumbup
Donna
By: 'Naomi Swain'
Aug 25,2018
1 people found
this helpful
Donna has been fantastic. She has kept me informed and almost sane throughout. Even when she could not obtain info from others involved in the process, she would let me know the latest. I have reccomended her to my neighbour and feel lucky to have ...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Aug 22,2018
Minithumbup
Donna
By: 'Malcolm and Ann'
Aug 22,2018
3 people found
this helpful
Donna has been excellent throughout the whole sale, with great communication and keeping us informed of all developments every step of the way. Donna was always available to quickly answer any questions or concerns throughout the whole process in a friendly and courteous manner. The ...
read full review
Was this helpful? Yes
By: Hunters
Aug 22, 2018
View all comments (1)
Hi, Thank you for your review! All the best from the Hunters Chesterfield team. ...

“ Poor - didn't even get a valuation!... ”

Aug 20,2018
Minithumbdown
By: 'SellerinLeeds'
Aug 20,2018
0 people found
this helpful
I booked online over the weekend for a valuation and rang the following working day to confirm my appointment as I did not hear back. I was told they could not fit me in as the website allocated appointments automatically and the agent did not ...
read full review
Comment on agent fees
N/A - didn't get that far
Was this helpful? Yes

“ Absolutely brilliant Donna was.... ”

Aug 20,2018
Minithumbup
Donna
By: 'David Harris'
Aug 20,2018
3 people found
this helpful
Really pleased with the efforts Donna made in dealing with my sale. She honestly couldn't do enough and helped me immensely as it was so heart renching to leave the house I've lived in for nearly 20years. Donna deserves an immediate pay rise!!...
read full review
Comment on agent fees
Very happy for all the work they did plus no sale no fee unlike some other rip off agents. Very good value.
Was this helpful? Yes
By: Hunters
Aug 22, 2018
View all comments (1)
Hi, Thank you for your review! All the best from the Hunters Chesterfield team. ...

“ A pleasure, excellent!... ”

Aug 18,2018
Minithumbup
Emma
Matt
By: 'Tasha'
Aug 18,2018
2 people found
this helpful
I've bought and sold houses in the past with other Estate Agents but Hunters service is 100% Their freindly staff make you feel very comfortable and go out their way to get you that sale....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Hunters
Aug 22, 2018
View all comments (1)
Hi, Thank you for your review! All the best from the Hunters Chesterfield team. ...

“ Did not show up for appointment... ”

Aug 17,2018
Minithumbdown
By: 'Manon'
Aug 17,2018
0 people found
this helpful
Booked a viewing with them. Left early from work, spent a fortune getting there and the agent did not show up !!! After calling them, we were being told that the agent did not have a mobile phone!! How are you supposed to sell a house ...
read full review
Was this helpful? Yes

“ House Sale... ”

Aug 17,2018
Minithumbup
Donna
By: 'Teresa'
Aug 17,2018
2 people found
this helpful
Donna was brilliant and played a significant part in ensuring my house sale went through as smoothly as possible. Her interaction was very professional even during some very frustrating delays....
read full review
Comment on agent fees
I would also like to pay less
Was this helpful? Yes
By: Hunters
Aug 22, 2018
View all comments (1)
Hi, Thank you for your review! All the best from the Hunters Chesterfield team. ...

NAEA RICS TPOS DPS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
36 12 37 28 160 12 56 5 15 39

Agent Fees

SALES - Fixed fee & % deals on completion available. Just ask the valuer for the option that suits you best.

LETTINGS - The Application Process
Application Fees:-£120 per adult (inc. VAT)
£30 per adult payable when
making an application
£90 per adult if successful,
payable before the first
day of tenancy
£60 guarantor fee if applicable
(inc. VAT)
The Bond:-The amount of the bond
depends on the property.
Last updated at 3:16 PM 05/04/2017 by allAgents

Complaints Procedure

Its rarely used - but just in case!!....

THE COMPLAINTS PROCEDURE FOR
HUNTERS ESTATE AGENTS

This information sets out the procedure you should follow if you wish to complain. You can be sure that we will do our utmost to handle your complaint quickly and efficiently.

In the first instance please address your comments or complaints to :
Matthew Barnes
Hunters Estate Agents
34/36 Burlington Street
Chesterfield
S40 1RR
Tel: 01246 540540

Please provide your daytime telephone number and details of your complaint including which staff member you have dealt with. We will endeavour to resolve your complaint and formally respond to you within 5 working days. In the case of more detailed complaints, we may be unable to respond to you within this timescale, where this is applicable we will acknowledge receipt of your complaint within 5 working days and advise you of the time it will take to provide a detailed response.

If, in your opinion, your concern still remains unresolved you have the option to take your complaint to the local Trading Standards Officer at Chesterfield Borough Council, or consult your legal adviser.

Alternatively, as we are members of the Property Ombudsman you can find more helpful information at www.tpos.co.uk .

We hope that you find this document helpful, although we sincerely hope you will not need to refer to it. If you are unsure what you should do at any stage please contact your adviser.

Following these instructions will not affect your statutory rights.
Last updated at 3:16 PM 05/04/2017 by allAgents

Abbey Wood
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Beverley
2-4 Hengate,, Beverley HU17 8BN
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67 Mayplace Road East, Bexleyheath DA7 6EA
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24 Park Road, Bingley BD16 4JD
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169 Knightlow Road, birmingham B17 8PY
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5 Bridge Street, Bishop Stortford CM23 2JU
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25-27 Highfield Road, Blackpool FY4 2JD
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92 High Street, Carshalton SM5 3AE
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Market Place, Easingwold YO61 3AD
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127 London Road, East Grinstead RH19 1EQ
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144 Leek Road,, Stoke on Trent ST9 9EW
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Festival Park Water World,, Stoke on Trent ST1 5PU
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112 Northfield Avenue, London W13 9RT
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24a Bristol Gardens,, London W9 2JQ
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1626 High Street, Knowle, Solihull B93 0JU
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50 Walker House, 6 Elmira Way, Manchester M5 3DU
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35 Bedford Place, Southampton SO15 2DG
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Acres Lane, Stalybridge SK15 2LA
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18-19 Colliwegate, York Y01 8BN
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