Humphrey & Co Estates
4.6/5, 55 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
90% lettings fee satisfaction
Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are ... show more Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.

Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.

Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £160,000 £595,000
Lettings 95% 90% £1,000 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 19 3 5 0 4 0 6 1
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5
Address

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS
Images & Videos

“Very professional and would definitely recommend...”

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Aug 29,2018
Minithumbup
Darren
By: 'Claire'
Aug 29,2018
0 people found
this helpful
Darren has rented a few properties for me. My experience of Darren is that he is very efficient, keeps me in the loop at all times and is very diligent in trying to re-rent my properties prior to the end of the lease. I would ...
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“Excellent service and very professional...”

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Aug 23,2018
Minithumbup
Darren
Aneta
By: 'Jonathan'
Aug 23,2018
0 people found
this helpful
I have rented out all my properties through Humphrey and Co Estate agents. They provide excellent services and are very professional. I would highly recommend them for any landlord....
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“A1!!...”

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Aug 22,2018
Minithumbup
Malachi
By: 'Jake'
Aug 22,2018
0 people found
this helpful
I dealt with Malachi Robinson at Humphrey and Co, I found him to be warm, knowledgeable and friendly. He gave me honest advice in relation to the current market and was prompt in returning my calls throughout the process of my commercial property lease. Humphrey ...
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing experience...”

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Aug 21,2018
Minithumbup
Darren
Aneta
By: 'Evisa'
Aug 21,2018
0 people found
this helpful
Darren is one of the best estate agents I ever had to deal. Honest, punctual,professional and friendly! The atmosphere at the Agency is so familiar and so nice. I would recommend 100%....
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Comment on agent fees
I think the Agents fee are normal.
Was this helpful? Yes

“Best agent ever! Very friendly and polite....”

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Aug 17,2018
Minithumbup
Darren
Malachi
By: 'Romulus'
Aug 17,2018
0 people found
this helpful
Best agent ever! He is very friendly and polite. Appointments was made fast and he came at property in time. Very professional! I am recommending him if you are looking for a place to rent....
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“Excellent Agency...”

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Aug 09,2018
Minithumbup
Darren
By: 'Silvia'
Aug 09,2018
0 people found
this helpful
Who chooses this agency will not regret. People are very kind and work in the interest of their clients without any additional fees and commissions. If we have to look for a property again, we will still choose their without thinking....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellant service...”

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Jun 26,2018
Minithumbup
Aneta
By: 'Anne'
Jun 26,2018
0 people found
this helpful
Very Professional, helpfull,selected excellant tenent with good reference and reliable tenant who looked after the pŕoperty.The staffprovident excellant service....
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Comment on agent fees
Good and reasonable
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“I use this estate agent for my various properties. He ......”

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Feb 17,2018
Minithumbup
Darren
Aneta
By: 'Akmirza'
Feb 17,2018
0 people found
this helpful
I use this estate agent for my various properties. He is extremely professional and honest in his management and immediately seeks to rectify any issues I have with them. I have used them for many years and I would recommend them to anyone who is ...
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Comment on agent fees
His fees are very reasonable for the area.
Was this helpful? Yes

“I have just bought my house through Darren Marcus and ......”

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Nov 08,2017
Minithumbup
Darren
By: 'Caroline'
Nov 08,2017
0 people found
this helpful
I have just bought my house through Darren Marcus and I actually don't think it would have happened without his help. He dealt with solicitors who were not moving very fast and was my complete reassurance that the sale would happen. Even until the last ...
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“They are great agent employees I have worked with And ......”

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Oct 21,2017
Minithumbup
Darren
Aneta
By: 'Bayo'
Oct 21,2017
0 people found
this helpful
They are great agent employees I have worked with And i have been so pleased with the level of professionalism...
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Comment on agent fees
Very fair
Was this helpful? Yes

“An agent who has the understanding and true customer care .......”

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Sep 26,2016
Minithumbup
Darren
By: 'Nasi'
Sep 26,2016
1 people found
this helpful
An agent who has the understanding and true customer care .The experience I had made the sale of my property achieve results.Very inforamative , different approach from other agents and kept up to date with details of evens as they unfolded. Even at a point ...
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Comment on agent fees
Fees was reasonable as compared to other Agents fees
Was this helpful? Yes

“Very informative, lots of knowledge of the industry. Sold my ......”

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Apr 29,2016
Minithumbup
By: 'Tom'
Apr 29,2016
0 people found
this helpful
Very informative, lots of knowledge of the industry. Sold my property for me very quickly for top money. Also rented out my BTL and got me splendid tenants very efficiently with great customer services throughout the process....
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Comment on agent fees
Fee's were reasonable.
Was this helpful? Yes

“A very positive, well organized and loyal agent. Good professional ......”

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Jan 25,2016
Minithumbup
By: 'ZA'
Jan 25,2016
0 people found
this helpful
A very positive, well organized and loyal agent. Good professional and person. Very accurate in his work. I would definitely recommend Gokhan Evlat as an agent and would address him in future as well....
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“This was the first property I have rented in the ......”

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Aug 11,2015
Minithumbup
Darren
Aneta
By: 'Gayana'
Aug 11,2015
0 people found
this helpful
This was the first property I have rented in the UK, and the experience I had at Humphrey & Co Estates was excellent. I worked with Darren Marcus, who was extremely professional, helpful, and transparent along the way. Darren maintained reliable communication, was always efficient and ...
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Was this helpful? Yes

“Upon discussing the matters, Gokhan informed me of many positive ......”

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Jul 28,2015
Minithumbup
Darren
By: 'Bhasmank'
Jul 28,2015
0 people found
this helpful
Upon discussing the matters, Gokhan informed me of many positive things that his company does differently. None or rather not many transpired in the subsequent paperwork. However, after speaking to his manager, I have now been assured that all that was discussed will be in ...
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Comment on agent fees
This is not for me to comment upon as I am only a non-profit making individual helping my friend to let his property. Fees is up to him to agree/disagree In addition, the T&C are too long for me to read as I am only a go-between. Whilst it will not allow me to proceed to Submit Review without ticking this box, I very strongly inform you that I am NOT agreeing to any T&C herein. Only, what is mentioned herein is true to the last word and I shall not be bound by any of the T&C rules. The only part I agree within this paragraph is: I also confirm this review is based on my direct experience with the agent, and is truthful, honest and fair.
Was this helpful? Yes

“Moses was an excellent letting agent to me. I am ......”

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Jul 27,2015
Minithumbup
By: 'Abena'
Jul 27,2015
0 people found
this helpful
Moses was an excellent letting agent to me. I am a prospective dss tenant and I've been treated so badly by other letting agents who quickly dismisses my call when I mention that I am a dss tenant . But moses explained that there were no ...
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“I contacted Darren the office manager at Humphrey & Co Estates ......”

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Jul 15,2015
Minithumbup
Darren
By: 'Franklin'
Jul 15,2015
0 people found
this helpful
I contacted Darren the office manager at Humphrey & Co Estates to sell my property. I needed a quick sale for financial reasons. After the valuation was completed the team managed to sell my property within 7 days. I was over the moon with the results and ...
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Comment on agent fees
Very competitive fee charged at 1% sole agent and well deserved.
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“Had a problem with the first lot of tenants, contacted ......”

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Jul 14,2015
Minithumbup
Darren
By: 'Nadeem'
Jul 14,2015
0 people found
this helpful
Had a problem with the first lot of tenants, contacted Darren from Humphrey and Co and and mutually sorted out with the tenants, also found new tenants straight away....
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“I have had a terrible experience in dealing with Humphrey & ......”

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Jan 15,2015
Minithumbdown
Darren
Aneta
By: 'Dev'
Jan 15,2015
2 people found
this helpful
I have had a terrible experience in dealing with Humphrey & Co for renting out a property in London. I would recommend using alternatives. They have been very unprofessional and their service has been very poor for the following reasons: 1. We were supposed to get keys ...
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What agent could do to change your mind?
The agent could have kept to their promises and delivered what was agreed before signing the tenancy agreement. They signed the tenancy agreement but are saying that they are not responsible for the deposit.
Attached Filesnbsp;
Comment on agent fees
We paid administrative fees but did not feel the agent knew all the procedures that should have been completed. As noted previously, we had to remind them to complete the gas safety certificate after we had moved in, they did not provide us with an inventory report after we moved in, we had to chase the estate agent and it still took them 2 months to get back to us.
Was this helpful? Yes

“I would just like to draw attention to the excellent ......”

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Nov 10,2013
Minithumbup
By: 'Ryan'
Nov 10,2013
0 people found
this helpful
I would just like to draw attention to the excellent customer service we were given by Darren and his team, in particular Naomi and Bhavin. We were flat hunting in the Leyton area and spoke to almost all of the agents, but were particularly impressed ...
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No image available Darren
(37)
No image available Aneta
(16)
No image available Ayse
(4)
No image available Malachi
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Humphrey & Co Estates’ complaints procedure;

1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

2. The complaint will be acknowledged within 3 working days.

3. Branch investigation takes place.

4. Formal written outcome of branch investigation will be sent back within 15 working days.

5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.

6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

7. Review of complaint will take place.

8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.

9. Internal complaints process concluded.

10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).

11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 10:43 AM 01/11/2018 by Darren Marcus

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