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Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full pr Read full description...Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.

Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.

Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Humphrey & Co Estates

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

Jan 25,2016
Minithumbup
By: 'ZA'
Jan 25,2016
0 people found
this helpful
A very positive, well organized and loyal agent. Good professional and person. Very accurate in his work. I would definitely recommend Gokhan Evlat as an agent and would address him in future as well....
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Was this helpful? Yes
Jul 28,2015
Minithumbup
Darren
By: 'Bhasmank'
Jul 28,2015
0 people found
this helpful
Upon discussing the matters, Gokhan informed me of many positive things that his company does differently. None or rather not many transpired in the subsequent paperwork. However, after speaking to his manager, I have now been assured that all that was discussed will be in ...
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Comment on agent fees
This is not for me to comment upon as I am only a non-profit making individual helping my friend to let his property. Fees is up to him to agree/disagree In addition, the T&C are too long for me to read as I am only a go-between. Whilst it will not allow me to proceed to Submit Review without ticking this box, I very strongly inform you that I am NOT agreeing to any T&C herein. Only, what is mentioned herein is true to the last word and I shall not be bound by any of the T&C rules. The only part I agree within this paragraph is: I also confirm this review is based on my direct experience with the agent, and is truthful, honest and fair.
Was this helpful? Yes
Nov 10,2013
Minithumbup
By: 'Ryan'
Nov 10,2013
0 people found
this helpful
I would just like to draw attention to the excellent customer service we were given by Darren and his team, in particular Naomi and Bhavin. We were flat hunting in the Leyton area and spoke to almost all of the agents, but were particularly impressed ...
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Was this helpful? Yes
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 3 1 4 0 1 0 2 0

Agent Fees

Sales Fee's:
Sole Agent: 1% + VAT
Dual Agent: 1.5% + VAT
Multi Agent: 2% + VAT

Letting Fee's:
Let Only: 8% + VAT
Rent Collection: 10% + VAT
Full Management: 12% + VAT
Last updated at 2:50 PM 18/06/2018 by Darren Marcus

Complaints Procedure

Humphrey & Co EstatesҀ™ complaints procedure;

1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

2. The complaint will be acknowledged within 3 working days.

3. Branch investigation takes place.

4. Formal written outcome of branch investigation will be sent back within 15 working days.

5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.

6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

7. Review of complaint will take place.

8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.

9. Internal complaints process concluded.

10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).

11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 2:50 PM 18/06/2018 by Darren Marcus

Awards won by Humphrey & Co Estates

Individual Branch Awards

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