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    Aneta Kamela
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Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to ful Read full description...

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

 
www.humphreyandcoestates.com Properties for sale
Properties for rent
Jan 15,2015
Minithumbdown
Darren Marcus
Aneta Kamela
By: 'Dev'
Jan 15,2015
1 people found
this helpful
I have had a terrible experience in dealing with Humphrey & Co for renting out a property in London. I would recommend using alternatives. They have been very unprofessional and their service has been very poor for the following reasons: 1. We were supposed to get keys to the property on the 20th June, but were informed on the 20th itself that we would not be able to get it until the 22nd June. 2. There was no gas safety certificate for the property when we moved in. When we asked for...
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What agent could do to change your mind?
The agent could have kept to their promises and delivered what was agreed before signing the tenancy agreement. They signed the tenancy agreement but are saying that they are not responsible for the deposit.
Attached Files
Comment on agent fees
We paid administrative fees but did not feel the agent knew all the procedures that should have been completed. As noted previously, we had to remind them to complete the gas safety certificate after we had moved in, they did not provide us with an inventory report after we moved in, we had to chase the estate agent and it still took them 2 months to get back to us.
Was this helpful? Yes
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 3 1 3 0 1 0 2 0

Job vacancies

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Agent Fees

Sales Fee's:
Sole Agent: 1% + VAT
Dual Agent: 1.5% + VAT
Multi Agent: 2% + VAT

Letting Fee's:
Let Only: 8% + VAT
Rent Collection: 10% + VAT
Full Management: 12% + VAT
Last updated at 3:14 PM 27/10/2016 by Darren Marcus

Complaints Procedure

No procedure set.
Last updated at 3:14 PM 27/10/2016 by Darren Marcus

Awards won by Humphrey & Co Estates

Individual Branch Awards

Aneta Kamela - no image available Aneta Kamela
Property Manager
3 reviews

About Aneta No description set View full profile
Darren Marcus - no image available Darren Marcus
Office Manager
9 reviews

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Moses Kazibwe - no image available Moses Kazibwe
Negotiator
2 reviews

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Gokhan Evlat - no image available Gokhan Evlat
(Lettings Negotiator
2 reviews

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Connor  Thompson - no image available Connor Thompson
Negotiator
0 reviews

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Kristina Soup - no image available Kristina Soup
Administrator
0 reviews

About Kristina No description set View full profile
I have known Dareen for more than five years now. I  - upload your photo I have known Dareen for more than five years now. I
1 reviews

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