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    Aneta
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    Tahmina
Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full pr Read full description...Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.

Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.

Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Humphrey & Co Estates

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

“I contacted Darren the office manager at Humphrey & Co Estates ......”

Jul 15,2015
Minithumbup
Darren
By: 'Franklin Kwame-Danso'
Jul 15,2015
0 people found
this helpful
I contacted Darren the office manager at Humphrey & Co Estates to sell my property. I needed a quick sale for financial reasons. After the valuation was completed the team managed to sell my property within 7 days. I was over the moon with the results and ...
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Comment on agent fees
Very competitive fee charged at 1% sole agent and well deserved.
Was this helpful? Yes

“Had a problem with the first lot of tenants, contacted ......”

Jul 14,2015
Minithumbup
Darren
By: 'Nadeem'
Jul 14,2015
0 people found
this helpful
Had a problem with the first lot of tenants, contacted Darren from Humphrey and Co and and mutually sorted out with the tenants, also found new tenants straight away....
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Was this helpful? Yes

“I have had a terrible experience in dealing with Humphrey & ......”

Jan 15,2015
Minithumbdown
Darren
Aneta
By: 'Dev'
Jan 15,2015
1 people found
this helpful
I have had a terrible experience in dealing with Humphrey & Co for renting out a property in London. I would recommend using alternatives. They have been very unprofessional and their service has been very poor for the following reasons: 1. We were supposed to get keys ...
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What agent could do to change your mind?
The agent could have kept to their promises and delivered what was agreed before signing the tenancy agreement. They signed the tenancy agreement but are saying that they are not responsible for the deposit.
Attached Filesnbsp;
Comment on agent fees
We paid administrative fees but did not feel the agent knew all the procedures that should have been completed. As noted previously, we had to remind them to complete the gas safety certificate after we had moved in, they did not provide us with an inventory report after we moved in, we had to chase the estate agent and it still took them 2 months to get back to us.
Was this helpful? Yes

“I would just like to draw attention to the excellent ......”

Nov 10,2013
Minithumbup
By: 'Ryan'
Nov 10,2013
0 people found
this helpful
I would just like to draw attention to the excellent customer service we were given by Darren and his team, in particular Naomi and Bhavin. We were flat hunting in the Leyton area and spoke to almost all of the agents, but were particularly impressed ...
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Was this helpful? Yes
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5

TPOS Sales TPOS Lettings TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 7 2 4 0 3 0 3 0
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Humphrey & Co Estates’ complaints procedure;

1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

2. The complaint will be acknowledged within 3 working days.

3. Branch investigation takes place.

4. Formal written outcome of branch investigation will be sent back within 15 working days.

5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.

6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

7. Review of complaint will take place.

8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.

9. Internal complaints process concluded.

10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).

11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 10:43 AM 01/11/2018 by Darren Marcus

Awards won by Humphrey & Co Estates

Individual Branch Awards

No image available Aneta
(13)

No image available Darren
(26)

No image available Malachi
(4)

No image available Bhavin
(1)

No image available Ayse
(0)

No image available Tahmina
(0)

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