Humberts is one of the leading independent national firms of Chartered Surveyors and Estate Agents offering property advice on residential, rural
and commercial property both for sale and to let.
Humberts

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“Worst Agents I've Dealt With...”

Jul 16,2018
Minithumbdown
By: 'MandyB'
Jul 16,2018
7 people found
this helpful
Called 3 times to view a property but they didn't get in touch. Only on the 4th call 5 days after my original call did I find out that the property I'd wanted to view had just this day been sold., what a coincidence. Who knows I ...
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Comment on agent fees
Didn’t get that far.
Was this helpful? Yes
Mar 16,2017
Minithumbup
By: 'Stephanie Fairbank'
Mar 16,2017
2 people found
this helpful
Exceptional service. Humberts had 2 cash buyers at the full asking price within about 2 weeks of marketing our house - AND we had previously had the house on the market with another local agency for 12 weeks previously - we absolutely should have gone to Humberts first ...
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Comment on agent fees
Very fair. You get what you pay for.
Was this helpful? Yes
By: Martin Jordan
Mar 16, 2017
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We do work very hard for every client and so it's a joy when somebody takes the time to leave an honest and kind review, thank you so much. ...
Nov 27,2016
Minithumbdown
By: 'JKJ'
Nov 27,2016
2 people found
this helpful
I was taken in by Humberts who were not pushy when considering listing with an agent. However once listed I thought the service was poor and I was very disappointed particularly when a buyer came forwards . At times I found myself in conversation with my ...
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Comment on agent fees
1%+VAT prenegotiated by price banding
Was this helpful? Yes
Nov 27,2016
Minithumbdown
By: 'Marcel'
Nov 27,2016
2 people found
this helpful
Not the best customer interface to attract customers and create any type of trust: Jane (later Philip) from the agency, contacted me via the chat - I asked them if two properties advertised on right move are for sale, details etc, all they wanted is ...
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Attachments

Was this helpful? Yes
By: Matt
Nov 28, 2016
View all comments (1)
Hi Marcel, Thanks for your feedback, we'll use this to improve our service for next time. We apologise for the experience you received, as this doesn't reflect our normal high level of service. For future reference, our properties are well labeled online should the status be anything other than available. Thanks, Matt ...
Dec 17,2014
Minithumbdown
By: 'Deborah'
Dec 17,2014
0 people found
this helpful
Really poor service throughout,maintenance issues took far to long to resolve and staff kept moving on ,so you were always dealing with a new person and explaining all over again.Would not use Humberts again....
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What agent could do to change your mind?
Could have responded to telephone calls in a reasonable time frame,should have listened to the problems we were having and acted in a more helpful and efficient manner.
Attached Files
Comment on agent fees
Fees were much too high for the level of service they did not provide. Poor company who do not care about the tenants.
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Aug 25,2008
Minithumbdown
By: 'Matt Henson'
Aug 25,2008
1 people found
this helpful
Knowingly let us rent a property from a terrible LL and we beleive lied when asked if previous tenant had had problems which included harrassment and retaining deposits...
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Last updated at 10:48 AM 18/01/2019 by allAgents

Awards won by Humberts

Individual Branch Awards


Cheshire
1st Floor, Whitecroft House, 51 Water Lane, Wilmslow SK9 5BQ
(0)
Cotswolds
40 Castle Street, Cirencester GL7 1QH
(0)
Devon
1 Emperor Way, Exeter Business Park, Exeter EX1 3QS
(0)
show all branches (39)
Dorset
Parkway Farm Business Park, Middle Farm Way, Poundbury DT1 3AR
(0)
East Grinstead
59 High Street, East Grinstead RH19 3DD
(0)
Kent & Sussex
Webbs Court Business Centre, 1 Webbs Court, Buckhurst Avenue, Sevenoaks TN13 1LZ
(0)
Lake District
Low Cleabarrow Business Park, Windermere LA23 3ND
(0)
Long Melford
9  Hall Street, Long Melford CO10 9JF
(0)
Mayfair
48 Berkeley Square, London W1J 5AX
(0)
Norwich
13 Upper King Street, Norwich NR3 1RB
(0)
Nottingham
12 Main Road, Radcliffe on Trent NG12 2FH
(0)
Somerset
Barton Court, Upper Borough Walls,, Bath BA1 1RG
(0)
Stamford
5 Ironmonger Street, Stamford PE9 1PL
(0)
Truro
40 Lemon Street, Truro TR1 2NS
(0)
York
11 Micklegate, York YO1 6JH
(0)


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