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    Andrew Heard
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    Ann Pelham
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    Frank Gourlay
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    Frank Gourlay
We are a firm of Chartered Surveyors and Property Consultants with offices in Bookham, Epsom, Leatherhead and New Malden. We provide traditional surveying and valuation services coupled with an active Read full description...We are a firm of Chartered Surveyors and Property Consultants with offices in Bookham, Epsom, Leatherhead and New Malden. We provide traditional surveying and valuation services coupled with an active property market presence for people with requirements to occupy both commercial and residential property and also for development and investment purposes.
 
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Properties for rent
Jul 03,2017
Minithumbup
Frank Gourlay
By: 'Sean Brown'
Jul 03,2017
0 people found
this helpful
Having been looking for a place with my partner for a while yet to no avail we had begun to lose hope, but Frank and his team were very helpful. We are now living in a lovely flat thanks to Huggins Edwards & Sharp only a fortnight after viewing the property. I would recommend to first time renters....
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Jun 20,2017
Minithumbup
Ann Pelham
By: 'rishimon'
Jun 20,2017
0 people found
this helpful
Agent found time on a busy Saturday to show the property around and was very responsive and polite to all our queries. The property was well maintained and handed over to us in great condition. Documentation, inventory chek-in etc were handled in the most professional way that i know of. I have been staying in a rented property from HES for the last 2 months and so far so good. Although I'm yet to face any maintenance issue at the property and I'm expecting them to continue being professional...
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Comment on agent fees
Good
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Jun 20,2017
Minithumbup
Frank Gourlay
By: 'Tabitha'
Jun 20,2017
0 people found
this helpful
Worked directly with Frank. He was very helpful during the viewing of the property, referencing process, moving in and ensuring that I had settled in well. Very satisfied with the service given. Had a great experience!!...
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Comment on agent fees
Good
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Aug 09,2016
Minithumbdown
By: 'Worst Service Ever'
Aug 09,2016
3 people found
this helpful
I am an owner/occupier. Unfortunately HES currently have the service/maintenance contract. This year they put the charge up by 43% and despite constantly asking them to justify the outrageous hike in charges they haven't been able to. They never reply to posted letters always claiming they never received them, which is funny because they always receive cheques. They have been notified of several serious faults with the block on numerous occasions going back over six months and to date have no...
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Oct 14,2014
Minithumbdown
Ann Pelham
By: 'Meenu'
Oct 14,2014
2 people found
this helpful
I am having the worst experience ever in my life by dealing with Huggins Edwards sharpe, I wish we had never gone to them. We have renting a place for over 5 years now and for the last 2 years this property has been in a nightmare and un-liveable condition, they have got the kitchen tiles out for a repair for over 2 months now and each time we try to follow up they just send someone to take the measurement and nothing happens afterwards. Now the situation has come that they don't even bother re...
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By: Heather
Apr 18, 2017
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Hi Ann I would love to know how you got on in sorting out the situation with HES...they have just taken over the management of my block and so far I am deeply unimpressed... Heather ...
Jul 15,2014
Minithumbdown
By: 'LCL'
Jul 15,2014
3 people found
this helpful
Even one star is too much for this company. Held back deposit, allowing property which is badly managed to be let ( plumbing at a terrible state, had rubbish from sink coming out of bath tub ) just to name a few. Staff is helpful when there are things to be paid but unresponsive and rude when there is a crisis. Avoid at all cost, you deserve better....
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Jun 16,2014
Minithumbdown
By: 'ajt35'
Jun 16,2014
5 people found
this helpful
AVOID AT ALL COSTS. Slow to respond to everything, threatened us with unnecessary charges. Towards the end of the tenancy one member of staff actually illegally let herself in to the property before we had handed the keys back. ALWAYS rude and unhelpful. Refused to let us know who our landlord was even though this is required by law. Treated us just appallingly and are notorious for keeping back deposits. They don't understand the legal rules underpinning tenancy agreements. Just absolutely usel...
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What agent could do to change your mind?
Where the property is fully managed listen and negotiate with the landlord on behalf of the tenant (this did not happen and was very frustrating). Abolish \'administration fees\' - you are already making a fortune from the management fees paid to you by the landlords. Actually do a good job of \'managing\' the property.
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Jul 12,2012
Minithumbdown
By: 'Jim'
Jul 12,2012
4 people found
this helpful
As a landlord, and owner of flat, I found this company very bad to deal with. I spend a vast amount of time trying to resolve a dispute with them, in which I thought they were utterly unreasonable, and they would never return calls. Bad customer service. I sincerely recommend anyone considering using them to avoid at all costs!...
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Office 1
Apex House, 10 West Street, Epsom KT18 7RG
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Office 2
11-15 High Street, Leatherhead KT23 4AA
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Office 3
3 Bridge Street, Leatherhead KT22 8BL
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show all branches (6)
Office 4
3 Station Parade, East Horsley KT24 6QN
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Office 5
67A High Street, Walton On Thames KT12 1DJ
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Office 6
17 Coombe Road, New Malden KT3 4PX
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