The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.9/5, 83 Reviews
45% Recommended
94% letting valuation accuracy
72% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 94% | 72.00% | £450 | £4,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 17 | 7 | 23 | 0 | 0 | 0 | 0 | 2 | 6 |
Howsy
27-33 Bethnal Green Road, London, Greater London
E1 6LA
03309991234

By : 'James'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £975
Would you recommend ? : No
Postcode : RGT
I cant really say all the bad things about this outfit as I would finish up in jail. Suffice it to say that they are the most dreadful letting agents that I have ever had the misfortune to have experienced. They charge a fee of £45 but they have cost me the best part of ... Read Full Review

By : 'Luke'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : No
Postcode : SW9
What do Howsy and the Democratic People’s Republic of Korea have in common? That’s right - they’re both guilty of appalling crimes against humanity. We received our first inkling that all was not well in the run-up to signing our tenancy agreement. We were assured ... Read Full Review
By : Lizzy Radcliffe
24 Feb 2021It's sad to see it didn't work out for you Luke. I'm a landlord using Howsy and I've found them fantastic. However, landlords need to know you can't palm your properties off and expect all to be ...
By : 'Unhappy'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : No
Postcode : M14
This is the worst agent I’ve ever used and I’ve used really bad ones. They have entered the TT house illegally without tenants permission, spent hundreds of pounds of mine without permission, completely messed up end of tenancy (only held back £150 deposit then ... Read Full Review
By : 'Lin'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : W4
Waste of money - lack of transparency and no view of customers / products offering The business is just a mess. We wasted £159 to arrange an ERIC, emails many times to confirm a date. Then we got an email saying they have tried to come but have no access ! We had no confirmation of this ... Read Full Review

By : 'Nigel'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR1
very good prompt service contacting the landlord and overseeing a boiler/pipework issue. Jen was also involved and she was very ... Read Full Review
By : 'Christina'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PE2
This is the worst agency I have ever dealt with in my life. I was originally renting through a private landlord but for some reason they decided to sign up with Howsy. PLEASE AVOID AT ALL COSTS. We had so many issues in the flat when there - the front door CAME OFF and it took them TWO DAYS to sort ... Read Full Review
By : 'Vlad'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : WD18
Terrible experience with this estate agent. Slow process, poor communication and lots of stress. For the first viewing they sent a third party to meet me. The guy had absolute no idea about the property but he assured me that everything it will be clean and tidy for me to move it. They even told me ... Read Full Review
By : Ariadne
23 Jan 2021Hi Vlad, we are facing the same problem with Howsy. Did you manage to resolve this? Would be great to get advice....
By : 'JH'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WC1
I wish I had read reviews online before I signed up with Howsy. They seem to focus on signing up new clients and, as soon as one signs up, they are left hanging there without further communication. This seems to the problem of their departments not talking to each other. My personally experience ... Read Full Review
By : 'One'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE10
Would give 0 stars if possible. We have unfortunately been renting a property managed by Howsy for 2 years and they have displayed levels of incompetence that are unbelievable From providing 1 fob for building access between 3 people when we moved in, to taking 2 months to sort that issue and then ... Read Full Review
By : Steven
31 Aug 2020Hi I am sorry that you have had a poor experience with Howsy I would love to be able to look into this further for you however I do not have enough information to find your details on our system....
By : 'Azam'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (Property Management)
Rent PCM : £1160
Would you recommend ? : No
Postcode : OX4
Absolutely brilliant agency to deal with. We have not had any problem at all. Every gets dealt with immediately and very ... Read Full Review
By : 'David'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW4
Howsy really are the absolute worst agents I have ever had the misfortune of dealing with in nearly 12 years of renting in both London and Edinburgh. I'd far rather have had to deal with tenant fees than with them. They are consistently, laboriously, slow to respond to house issues, they ... Read Full Review
By : 'BC'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : GU9
As a Renter, not a Landlord, Howsy are truly terrible. We've only been in the property 3 weeks and have had numerous issues they refuse to solve. They changed the terms of the contract after agreeing it, they refused to get the landlord to replace the white goods he didn't leave in the ... Read Full Review


By : 'Simon'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £1050
Would you recommend ? : No
Postcode : LS17
I have previously found Howsy's service to be very hit-and-miss. There have been many instances where my emails to my dedicated property manager have not been replied to despite numerous follow-up emails, and even an attempt at raising a formal complaint was seemingly ignored. At other times, ... Read Full Review

By : 'Felicia'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £730
Would you recommend ? : Yes
Postcode : M9
I m new to Howsy and It was my first time of using the chat service . Maricel was very helpful. I'm impressed by how quickly she dealt with my query. I am happy with the services I received from Howsy so far. Hopefully things will continue to go ... Read Full Review

By : 'Barry'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE13
This was my first time using Howsy and i am overall very impressed with the service both in terms of value for money Vs traditional agents and how responsive the team have generally been. Jake who managed my account has done a good job of keeping me informed throughout the lettings ... Read Full Review

By : 'Melanie'
Branch : London, 27-33 Bethnal Green Road
Services : 22
Would you recommend ? : No
Postcode : BN11
Liezl answered my question iabout my new business instantly, very helpful and polite. Many thanks Impressive out of hours service. Would definitely use ... Read Full Review

By : 'Joanna'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : PE12
Jake’s been really helpful and patient as it has taken a while to get everything sorted through no fault of his! ... Read Full Review
By : 'Laura'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
Very communicative and straight to the point, helped me to find out the status of my current application for a new building. All worries disappeared! Thank ... Read Full Review

By : 'Mr'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SK4
Leconte was really helpful, immediately grasped the situation and got straight on to tenants and sorted occupancy for the unexpected heating engineer visit saving me a trip to the ... Read Full Review

By : 'Nina'
Branch : London, 27-33 Bethnal Green Road
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : E11
Excellent customer service skills. Very informative and patient. Gave me all the info I needed. Thank you for your ... Read Full Review
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Last updated at 7/11/2019, 10:44:56 AM by allAgents