Howards Estate Agents
4.3/5, 50 reviews
84% recommended
83% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 95% £30,000 £435,000
Lettings 100% 67% £575 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 1 5 27 2 8 0 3 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

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“We have been so impressed with Dan from the G......”

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Oct 28,2020
Minithumbup
By: 'Amba'
Oct 28,2020
1 people found
this helpful
We have been so impressed with Dan from the Great Yarmouth branch. He’s been so polite kind and professional throughout. He knows all about the Properties he selling so from the very start ,you have great confidence in him. He has gone above and ...
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“Top notch estate agent, worth every penny!...”

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Nov 28,2019
Minithumbup
By: 'Louise'
Nov 28,2019
0 people found
this helpful
All the staff at Howards in Gorleston were absolutely top notch. They were professional, very clear in their communication with us, always did what they said they would do and very skilfully guided us through our house sale. As we hadn't sold for 32 years we ...
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“Very good work from Howard’s....”

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Aug 23,2019
Minithumbup
By: 'Mike'
Aug 23,2019
0 people found
this helpful
Very good work from Howard’s, turned up to viewings on time and sent out information and answered questions quickly. Have to thank Andrea Setchell who was my agent for what was a long and sometimes difficult purchase and was perfect throughout the whole process....
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“We received a card through door after thinkin......”

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Jul 04,2019
Minithumbup
By: 'Robin'
Jul 04,2019
1 people found
this helpful
We received a card through door after thinking about selling and going to a retirement complex. Having phoned office an appointment was made and a young man Tom attended our bungalow. He was very professional, honest, polite and nice he did not plonk a mobile ...
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“Awful experience, terrible customer service, house not looked after...”

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Apr 24,2019
Minithumbdown
By: 'LandlordAbroad'
Apr 24,2019
1 people found
this helpful
I selected Howards as a live abroad landlord and it was one of the worst customer service experiences I have had, which spanned over 12 months. In the first month my emails requesting an update on the progress of letting my property were ignored, which caused ...
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Comment on agent fees
Fees were reasonable compared to other providers, but I would way rather have paid more to get a decent service.
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“Sophie went above and beyond to help us with the sale of our house, especially with the viewings....”

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Jan 11,2019
Minithumbup
By: 'Mr'
Jan 11,2019
0 people found
this helpful
Sold our house in 2 days from being put on the market. Sophie did all our viewings for us, great help for us....
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Comment on agent fees
Good
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“professional and understanding ....”

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Nov 27,2018
Minithumbup
By: 'Karen'
Nov 27,2018
0 people found
this helpful
I found Mike to be very helpful in my predicament as it wasn't a straight forward sale he was professional understanding and very Informative as to how it would work....
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Comment on agent fees
Good
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By: Howards Lowestoft
Dec 03, 2018
View all comments (1)
Dear Karen Thank you for your kind review; we are happy to pass along your comments to the team here at Howards Lowestoft! Thank you again for your star rating! Regards Howards Lowestoft ...

“Very poor service...”

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Nov 03,2018
Minithumbup
By: 'Mr'
Nov 03,2018
2 people found
this helpful
We received a very poor service from Howards when trying to sell our house. Initially they seemed very good, good photos and very enthusiastic. But once we were signed up and tied into contract that was it. Almost zero communication from them, zero feedback (even ...
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Comment on agent fees
Industry standard, one good thing about them not selling our house was we didn't have to pay them!
Was this helpful? Yes
By: Joanne - Howards Regional PA
Nov 12, 2018
View all comments (1)
Thank you for your response, we are sorry you were not happy with the service received. Please would you email info@howards.co.uk with further details to enable us improve our service. Kind regards Joanne - Howards Regional PA ...

“Reliable and helpful estate agents...”

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Jul 30,2018
Minithumbup
By: 'Eileen'
Jul 30,2018
0 people found
this helpful
I can highly recommend this estate agents , the staff are extremely friendly and courteous, always happy to help . Stuart Lugo has been extremely helpful with me over the last few years , his patience, understanding and advice has been second to none and is extremely attentive ...
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Comment on agent fees
Good
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“Perfection...”

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Jul 06,2018
Minithumbup
By: 'Mrs'
Jul 06,2018
0 people found
this helpful
All staff members were very welcoming and helpful nothing was to much for them . Stuart and Bobbie were amazing with sale of my house ,we were kept up to date all the way. The whole team were very Professional we can not fault them 5 stars ...
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Comment on agent fees
Very good worth every penny
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“valuation...”

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Jun 01,2018
Minithumbup
By: 'Andy'
Jun 01,2018
0 people found
this helpful
Excellent work by the Gorleston office always willing to help nothing is ever to much trouble. All staff are very friendly 5 stars all round...
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“pleasure to deal with...”

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May 10,2018
Minithumbup
By: 'highly'
May 10,2018
0 people found
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Pleasure to deal with. Made the whole process very easy for me as dealing on someones behalf. Stuart and Gemma were brilliant and couldnt have been more helpfull. Would recommend them highly....
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Comment on agent fees
Fees as expected
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“Good service...”

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Apr 26,2018
Minithumbup
By: 'Ken'
Apr 26,2018
0 people found
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From start to completion I found everyone I dealt with in the Gorleston office to be very pleasant and easy to deal with. It was not easy to get completed due to a very difficult solicitor acting for the buyer, but we got there in ...
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“Howards...”

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Apr 25,2018
Minithumbup
By: 'Satisfied'
Apr 25,2018
0 people found
this helpful
A very professional, personable and efficient service. The asking price was realistic and the marketing was obviously successful and wide ranging as the buyer was from Essex....
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Comment on agent fees
Sole Agency fee was competitive.
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“The whole branch in general...”

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Mar 20,2018
Minithumbdown
By: 'Renter'
Mar 20,2018
0 people found
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Absolutely appalling service not only from the branch but from the managing director too who has a really don't care attitude to his business. Anyone with any sense would stay well clear of this company...
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Comment on agent fees
Bad
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“Highly recommended 10/10...”

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Mar 20,2018
Minithumbup
By: 'Shelbey'
Mar 20,2018
0 people found
this helpful
I wasnt a client of howards but did build a fantastic relationship with Bobbie and the team who were involved in the chain, I think it's was the communications and good relationship that helped hold the unusually long chain together, I would definitely recommend Howard's 10 ...
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“Excellent Service...”

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Mar 16,2018
Minithumbup
By: 'Anne'
Mar 16,2018
0 people found
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Howards have been very professional throughout especially as I have had to deal with the sale from hundreds of miles away I have been kept up to date at all times Thank you Bobbie !...
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Comment on agent fees
Average
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“What a great service from the Gorleston team! Tenacious, friendly, ......”

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Feb 27,2018
Minithumbup
By: 'Gemma'
Feb 27,2018
0 people found
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What a great service from the Gorleston team! Tenacious, friendly, efficient and resilient - they just never gave up! Huge thanks for the dedication in selling our property, and for the help when buying our current property....
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Comment on agent fees
They really worked for it!
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“Waited almost 2 years for extreme mould issues in rented house ......”

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Nov 29,2017
Minithumbdown
By: 'Unimpressed'
Nov 29,2017
0 people found
this helpful
Waited almost 2 years for extreme mould issues in rented house to be addressed, after 9 months of complaints they painted over it as didn't want to invest in fixing the problem properly. Informed them issue still present and am still waiting. Problem still exists and has ...
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Comment on agent fees
All fees are extortionate in this day and age.
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“Beware of leaving them any keys for viewings. Conduct viewings ......”

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Oct 27,2017
Minithumbdown
By: 'Unhappy'
Oct 27,2017
0 people found
this helpful
Beware of leaving them any keys for viewings. Conduct viewings without informing you. Very poor communication. On line access to your account is terrible, doesn't give you any relevant updates. Under value property and encourage you to accept first offer....
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Comment on agent fees
No comment, same as all other local agents
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“Polite, personable, friendly, professional and approachable. We got the sale ......”

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Jul 04,2017
Minithumbup
By: 'battleaxe'
Jul 04,2017
0 people found
this helpful
Polite, personable, friendly, professional and approachable. We got the sale we wanted. I will always recommend Howards in Gorleston. The ONLY agent in this area that contacted us when a new property came onto the market. I was signed up to them all. With one ...
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Comment on agent fees
Great Deal
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“Howard's were superb from start to finish.In particular, Gemma ......”

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Sep 05,2016
Minithumbup
By: 'Adam'
Sep 05,2016
0 people found
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Howard's were superb from start to finish. In particular, Gemma was fantastic with ensuring we got a good deal on our sale. She was very quick with email responses and she provided updates on the progress of our sale and answered any questions which we ...
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“Excellent sevice throughout in a lengthy and sometimes difficult sale, ......”

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Aug 15,2016
Minithumbup
By: 'Chris'
Aug 15,2016
0 people found
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Excellent sevice throughout in a lengthy and sometimes difficult sale, Howards certainly earned every penny of their fee. Stuart was very good from day one, Gemma coped without complaint with some on-site problems during our extended absence in the Scottish Highlands, and capped it all ...
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Comment on agent fees
Good
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“From agreement of sale through to finding a tenant, this ......”

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Feb 05,2016
Minithumbup
By: 'Mark'
Feb 05,2016
0 people found
this helpful
From agreement of sale through to finding a tenant, this agent has been splendid. Friendly and efficient throughout the whole process....
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Comment on agent fees
Find a tenant fees are very good, with all details covered in one clear upfront cost
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“Bobbie was extremely helpful and indeed on the day of ......”

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Jan 19,2016
Minithumbup
By: 'Gill'
Jan 19,2016
0 people found
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Bobbie was extremely helpful and indeed on the day of moving was more informative than our solicitor, She made a stressful day a lot easier to cope with....
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Comment on agent fees
not applicable
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“I used Howards' Gorleston Branch to sell my property in ......”

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Dec 03,2015
Minithumbup
By: 'SM'
Dec 03,2015
0 people found
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I used Howards' Gorleston Branch to sell my property in Belton, Norfolk. In a difficult market, it took a while and a drop in price before a concrete offer was received. Once the offer was received, the handling of the sale process by Gemma and ...
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Comment on agent fees
The fees were fine, although the initial valuation of the property proved to be too optimistic.
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“The staff were very helpful and kind to us. They ......”

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Nov 09,2015
Minithumbup
By: 'Dawn'
Nov 09,2015
0 people found
this helpful
The staff were very helpful and kind to us. They chased up any queries we had. They emailed and phoned us with any updates. We would recommend their service....
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“I found my experience with Howards exceptional, The staff are ......”

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Oct 30,2015
Minithumbup
By: 'Mr'
Oct 30,2015
0 people found
this helpful
I found my experience with Howards exceptional, The staff are very professional and extremely helpful though out the process. I was updated regularly and received guidance which was very helpful. I would strongly recommend and will use again in the future whether buying or selling. ...
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“Stuart did an excellent job of photos and property description; ......”

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Oct 24,2015
Minithumbup
By: 'Mr'
Oct 24,2015
0 people found
this helpful
Stuart did an excellent job of photos and property description; as a result we received an offer within a week of going on the market. He was very polite and professional, making the process seem easy; with no hard sell or pushy sales talk he ...
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“Howards have been very effective in marketing and obtaining a ......”

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Oct 24,2015
Minithumbup
By: 'Colleen'
Oct 24,2015
0 people found
this helpful
Howards have been very effective in marketing and obtaining a sale for my property. They have also been most helpful and considerate to my personal circumstances. The sale of my property was complex but Howards went beyond their remit to assist and secure a fair ...
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Comment on agent fees
Fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Howards Estate Agents

Individual Branch Awards

Gorleston-on-Sea, NR31


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