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Howards Estate Agents

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Properties for Sale
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“ valuation... ”

Jun 01,2018
Minithumbup
By: 'Andy Ellis'
Jun 01,2018
0 people found
this helpful
Excellent work by the Gorleston office always willing to help nothing is ever to much trouble. All staff are very friendly 5 stars all round...
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“ pleasure to deal with... ”

May 10,2018
Minithumbup
By: 'highly recommended'
May 10,2018
0 people found
this helpful
Pleasure to deal with. Made the whole process very easy for me as dealing on someones behalf. Stuart and Gemma were brilliant and couldnt have been more helpfull. Would recommend them highly....
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Comment on agent fees
Fees as expected
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“ Good service... ”

Apr 26,2018
Minithumbup
By: 'Ken'
Apr 26,2018
0 people found
this helpful
From start to completion I found everyone I dealt with in the Gorleston office to be very pleasant and easy to deal with. It was not easy to get completed due to a very difficult solicitor acting for the buyer, but we got there in ...
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“ Howards... ”

Apr 25,2018
Minithumbup
By: 'Satisfied Customer'
Apr 25,2018
0 people found
this helpful
A very professional, personable and efficient service. The asking price was realistic and the marketing was obviously successful and wide ranging as the buyer was from Essex....
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Comment on agent fees
Sole Agency fee was competitive.
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“ The whole branch in general... ”

Mar 20,2018
Minithumbdown
By: 'Renter'
Mar 20,2018
0 people found
this helpful
Absolutely appalling service not only from the branch but from the managing director too who has a really don't care attitude to his business. Anyone with any sense would stay well clear of this company...
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Comment on agent fees
Bad
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“ Highly recommended 10/10... ”

Mar 20,2018
Minithumbup
By: 'Shelbey'
Mar 20,2018
0 people found
this helpful
I wasnt a client of howards but did build a fantastic relationship with Bobbie and the team who were involved in the chain, I think it's was the communications and good relationship that helped hold the unusually long chain together, I would definitely recommend ...
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“ Excellent Service... ”

Mar 16,2018
Minithumbup
By: 'Anne Copley'
Mar 16,2018
0 people found
this helpful
Howards have been very professional throughout especially as I have had to deal with the sale from hundreds of miles away I have been kept up to date at all times Thank you Bobbie !...
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Comment on agent fees
Average
Was this helpful? Yes
Feb 27,2018
Minithumbup
By: 'Gemma Cook'
Feb 27,2018
0 people found
this helpful
What a great service from the Gorleston team! Tenacious, friendly, efficient and resilient - they just never gave up! Huge thanks for the dedication in selling our property, and for the help when buying our current property....
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Comment on agent fees
They really worked for it!
Was this helpful? Yes
Nov 29,2017
Minithumbdown
By: 'Unimpressed'
Nov 29,2017
0 people found
this helpful
Waited almost 2 years for extreme mould issues in rented house to be addressed, after 9 months of complaints they painted over it as didn't want to invest in fixing the problem properly. Informed them issue still present and am still waiting. Problem still exists and ...
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Comment on agent fees
All fees are extortionate in this day and age.
Was this helpful? Yes
Oct 27,2017
Minithumbdown
By: 'Unhappy'
Oct 27,2017
0 people found
this helpful
Beware of leaving them any keys for viewings. Conduct viewings without informing you. Very poor communication. On line access to your account is terrible, doesn't give you any relevant updates. Under value property and encourage you to accept first offer....
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Comment on agent fees
No comment, same as all other local agents
Was this helpful? Yes
Jul 04,2017
Minithumbup
By: 'battleaxe'
Jul 04,2017
0 people found
this helpful
Polite, personable, friendly, professional and approachable. We got the sale we wanted. I will always recommend Howards in Gorleston. The ONLY agent in this area that contacted us when a new property came onto the market. I was signed up to them all. With one ...
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Comment on agent fees
Great Deal
Was this helpful? Yes
Sep 05,2016
Minithumbup
By: 'Adam Larner'
Sep 05,2016
0 people found
this helpful
Howard's were superb from start to finish. In particular, Gemma was fantastic with ensuring we got a good deal on our sale. She was very quick with email responses and she provided updates on the progress of our sale and answered any questions which we ...
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Aug 15,2016
Minithumbup
By: 'Chris & Pam, Fritton'
Aug 15,2016
0 people found
this helpful
Excellent sevice throughout in a lengthy and sometimes difficult sale, Howards certainly earned every penny of their fee. Stuart was very good from day one, Gemma coped without complaint with some on-site problems during our extended absence in the Scottish Highlands, and capped it all ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2016
Minithumbup
By: 'Mark Browne'
Feb 05,2016
0 people found
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From agreement of sale through to finding a tenant, this agent has been splendid. Friendly and efficient throughout the whole process....
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Comment on agent fees
Find a tenant fees are very good, with all details covered in one clear upfront cost
Was this helpful? Yes
Jan 19,2016
Minithumbup
By: 'Gill'
Jan 19,2016
0 people found
this helpful
Bobbie was extremely helpful and indeed on the day of moving was more informative than our solicitor, She made a stressful day a lot easier to cope with....
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Comment on agent fees
not applicable
Was this helpful? Yes
Dec 03,2015
Minithumbup
By: 'SM'
Dec 03,2015
0 people found
this helpful
I used Howards' Gorleston Branch to sell my property in Belton, Norfolk. In a difficult market, it took a while and a drop in price before a concrete offer was received. Once the offer was received, the handling of the sale process by Gemma and ...
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Comment on agent fees
The fees were fine, although the initial valuation of the property proved to be too optimistic.
Was this helpful? Yes
Nov 09,2015
Minithumbup
By: 'Dawn'
Nov 09,2015
0 people found
this helpful
The staff were very helpful and kind to us. They chased up any queries we had. They emailed and phoned us with any updates. We would recommend their service....
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Oct 30,2015
Minithumbup
By: 'Mr Apple'
Oct 30,2015
0 people found
this helpful
I found my experience with Howards exceptional, The staff are very professional and extremely helpful though out the process. I was updated regularly and received guidance which was very helpful. I would strongly recommend and will use again in the future whether buying or selling. ...
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Oct 24,2015
Minithumbup
By: 'Mr C'
Oct 24,2015
0 people found
this helpful
Stuart did an excellent job of photos and property description; as a result we received an offer within a week of going on the market. He was very polite and professional, making the process seem easy; with no hard sell or pushy sales talk he ...
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Oct 24,2015
Minithumbup
By: 'Colleen Close'
Oct 24,2015
0 people found
this helpful
Howards have been very effective in marketing and obtaining a sale for my property. They have also been most helpful and considerate to my personal circumstances. The sale of my property was complex but Howards went beyond their remit to assist and secure a fair ...
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 08,2015
Minithumbup
By: 'Nigel Carter'
Apr 08,2015
0 people found
this helpful
I have recently bought a property through Howards Estate Agents. I found the staff were friendly, professional, took the time to listen, knew what they were doing and were extremely helpful. Their communications throughout the transaction were first class and this was a major factor ...
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Mar 30,2015
Minithumbup
By: 'Matt'
Mar 30,2015
0 people found
this helpful
An outstanding service from initial call to the tenant moving in. The process went very smooth, quickly and effectively always keeping the landlord updated at each stage (even when moving country). I would highly recommend anyone who is looking to rent out their house or ...
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Comment on agent fees
Fees were very fare concidering other estate agents in the area.
Was this helpful? Yes
Mar 26,2015
Minithumbup
By: 'Charlie and Lisa M'
Mar 26,2015
0 people found
this helpful
An excellent relationship with this office over many years. They acted as rental agents on my behalf for a number of years, many of which we were overseas and always provided a thorough and diligent service. This culminated last year with Stuart and his team ...
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Was this helpful? Yes
Feb 17,2015
Minithumbup
By: 'Steve Wilson'
Feb 17,2015
0 people found
this helpful
Stuart, Bobbie and Gemma did an extremely effective job in marketing, advising and ultimately selling the property. Their turnaround time via e-mail was always extremely timely, which as helpful, given the fact that this particular property was being sold by an owner in the USA, 6 ...
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Comment on agent fees
Reasonable, under the circumstances, for the effort put in and the on-the-ground work carried out.
Was this helpful? Yes
Nov 25,2014
Minithumbup
By: 'Ian'
Nov 25,2014
0 people found
this helpful
I have been doing business with Howard's in gorleston for many years using both lettings and sales departments. They have always done a super job for me, they all seem to work very hard and know exactly what they are doing. They always keep me ...
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Comment on agent fees
Good value for money you get what you pay for
Was this helpful? Yes
By: Stuart
Nov 26, 2014
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Thank you very much Ian, we really appreciate your great comments and we look forward to many more years of doing business with you. Regards. Stuart and the Gorleston Team ...
Nov 22,2014
Minithumbdown
By: 'Linda Eldridge'
Nov 22,2014
0 people found
this helpful
Stuart Lugo attended promptly at the property and was informative and efficient in the initial salesmanship bid. However the follow up was agonisingly slow. We sold the property very quickly but could have done it by word of mouth. I had to chase up hard ...
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What agent could do to change your mind?
lack of communication personal contact lacking felt you worked for the buyer as opposed to the seller no communications unless initiated by me other than chasing for keys
Attached Files
Comment on agent fees
clear and transparent
Was this helpful? Yes
By: Stuart
Nov 24, 2014
View all comments (1)
We are really sorry and surprised to hear this, we understand that although we were very prompt preparing all marketing, pro-active in achieving a sale for your property in great time and at the asking price, on this isolated occasion it seems that somehow we appear to have 'dropped the ball' in terms of overall service and communication to satisfy you as our valued client, which I must say is extremely rare from this office and I can only apologise. We do try our very best and work hard for all ...
Nov 20,2014
Minithumbup
By: 'Marie'
Nov 20,2014
0 people found
this helpful
We have been long term tenants of Howards Estate Agents and they have always been extremely helpful, prompt and friendly, easy to deal with, any concerns or requests that we have had Howards have been very efficient in dealing with, although of course we understand ...
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By: Stuart
Nov 25, 2014
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Many thanks Mr Marie for your kind comments, it is most appreciated and If Howards can assist you in any way in the future then please do not hesitate to contact us. Regards. Stuart ...
Oct 12,2014
Minithumbup
By: 'Andy Ellis'
Oct 12,2014
0 people found
this helpful
I have used Howards Gorleston on a few purchases the service has been excellent, very professional and the staff are very friendly a pleasure to deal with...
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By: Stuart Lugo
Oct 13, 2014
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Many thanks Mr Ellis, its a pleasure doing business with you ...
Oct 11,2014
Minithumbup
By: 'Mr olley'
Oct 11,2014
0 people found
this helpful
I have recently sold a property through Howards in Gorleston, I must say that the service was exceptional and a completely different experience to the previous time I sold through another agent in the area. they were always happy to help, answer any questions I ...
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Comment on agent fees
good value, especially for the service and advertising and work they actually do to get me the best price possible within my time needed
Was this helpful? Yes
By: Stuart Lugo
Oct 13, 2014
View all comments (1)
Many thanks Mr Olley for your great comments, we are very glad that you were happy with everything and wish you all the best. ...
Aug 28,2014
Minithumbup
By: 'Mr R V Webb'
Aug 28,2014
0 people found
this helpful
Howards is the best estate agent we have dealt with. They were very efficient and their follow up after the sale was excellent. They kept us informed of the sales progress and chased solicitors on both sides to ensure speedy progress. They also did not ...
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Comment on agent fees
acceptable
Was this helpful? Yes
By: Stuart Lugo
Oct 13, 2014
View all comments (1)
Many thanks indeed for your kind comments, we really appreciate it and we are very happy that you guys were happy with everything. All the very best for the future from all at Howards Gorleston. ...



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The St, Long Stratton, Norwich NR15 2XG
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Office 2
107a The Street, Poringland, Poringland NR14 7LH
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Office 3
78 The Street, Brundall NR13 5LH
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Office 4
28a-30 New Market, Beccles NR34 9HD
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Office 5
178 London Road North, Lowestoft NR32 1HB
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Office 6
158 High Street, Gorleston-on-Sea NR31 6RB
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