Houseman Properties

Working with many issues that cropped up due to one tennant living in the US, Raphael dealt with all hurdles quickly and sympathetically. We were kept positive during some very uncertain times which I am very grateful for. Of course the fact that there were issues must be considered but I believe ... Read Full Review

Raphael is a friendly, open and honest guy to work with who is easy to talk to and always returns your calls! Having worked in the industry for a long while I can rely on his opinion of the market. He works very transparently and he clearly has the best interests of both the tenants and landlords ... Read Full Review

Before using Raphael I thought I could do it all on my own as a landlady, and previously did. I will never go back! Houseman's rates are very reasonable for letting and management and I found that Raphael went above and beyond in supporting me through a huge amount of renovation and other work at ... Read Full Review

Raphael is extremely expedient and responsive. He was also very helpful in suggesting ways in which we might be able to make our property more attractive to prospective tenants. This was proven in how quickly he was able to secure a tenant for us, at the asking rent. We are very happy with our ... Read Full Review

Raphael was excellent to deal with - thoroughly professional and most importantly trustworthy which, unfortunately, is not something you can expect from all lettings ... Read Full Review

Raphael was the agent of the person we were buying a property from. To be honest I am normally not that keen on estate agents but Raphael was a pleasure to deal with from start to finish. He was always available by text and phone and was always quick to respond and very helpful. I also felt he was ... Read Full Review

The agent was very professional at all times, and competent, he knew his job. He was also very easy to reach, and able to answer any questions I had. I would recommend this agent to any friends or colleagues who needed a reliable agent in the ... Read Full Review

Having met several other letting agents before meeting Raphael, I can say that he was much faster, much more thorough and much more professional than anyone else I met during this process. I would be happy to work with him ... Read Full Review

This is my first time using an agent although I have been renting out property since 1985. Raphael has been excellent. He pays so much attention to detail and is very quick in dealing with any problems and also very quick to reply to any emails. I would recommend Raphael to anyone, landlord or ... Read Full Review

I have revived a good service from Raphael, he always responded to my questions before and after the tenancy agreement. I will recommend my agent anyone looking for ... Read Full Review

Estate agents have a pretty bad name. They wouldn[t if they were all like Raphael Phillips. He not only knows his job, he demlonstrates it by his professionalism, his courtesy and his understanding. If he says he can get something done, he does ... Read Full Review

Having had a very bad experience with another letting agent, it was refreshing to experience Raphael's service. We have found him to be very attentive, highly professional, and that he has a great attention to detail. Comparing Raphael with the previous agent is like chalk & ... Read Full Review

Mr Phililps is very helpful & productive. He communicates with his clients very well & helps In every aspect in preparing & helping ... Read Full Review

Raphael was a great agent. Always keen to provide all the essential information and to promptly answer all my questions and doubts regarding the renting my new flat. I wish Raphael and the Houseman Properties all the best and continuation of a good work. Thank ... Read Full Review

Raphael, was very helpful throughout the whole process. There was some extra information required by the referencing agency as I just started trading as self employed, and he was very proactive in help facilitating the communication between us and the ... Read Full Review

This was our first time renting and Raphael made sure that we understood and were kept up to date with the progress of our situation, from initial viewings, to referencing and check-in. We were often surprised that no matter what our query, or indeed the time of day/week we made the query, Raphael ... Read Full Review

I had heard alot of good things about Raphael Phillips before my instruction to sell my property. Without doubt, they have all proved to be true. I would recommend Raphael for any property service as he was very straight forward about prospects, suggested/arranged minor changes and continually ... Read Full Review

Raphael was overall very good but we did have to collect keys for the property from his home twice as he was not available to meet us at the ... Read Full Review

Positive: + No nonsense + Helpful before moving + Easy to contact and very fast to reply Negative: - On the pushy side - Less helpful with ensuring that the agreements made with the landlord through the agent were carried out after ... Read Full Review

Was helpful and professional, helped us very quickly to secure the let on the terms and dates that we required. The agent was very receptive to emails and calls, and kept us well-informed with what was going on which we appreciated. Some of the smaller repairs we had agreed with the agent hadn't ... Read Full Review