• Lucy Guerin
    Lucy Guerin
  • Joe Murrock
    Joe Murrock
  • Megan Lawrence
    Megan Lawrence
  • Jack  Murtagh
    Jack Murtagh
  • Tom Harrington
    Tom Harrington
  • Serena Gray
    Serena Gray
House Tree are a low cost Online Estate Agent that saves sellers ยฃ1000s in estate agent fees every day. House Tree offer various options to suit a sellers needs.

We cover the whole of England and Wales and we still offer a full Estate Agency service. Right up until moving day we are here to assist both the seller and buyer. As we are based in one central location and have no geographical restrictions and our overheads are much lower than the traditional Estate Agents and that saving is then p
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Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
Very professional service,house sold quickly with just as many viewers as a friend who sold same style of house with traditional high street estate agent. Main difference was the amount of money we saved by using Housetree. Highly recommended...
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Comment on agent fees
Saved a fortune
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By: P.Sims
Aug 15, 2016
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I found the viewing appalling, for multiple clients to be booked at the same time is just not on. To have to wait whilst other clients looked around then watch whist other clients formed a queue behind, to view a property in a rush is not the way to go about things. I originally asked for an asked for an afternoon viewing, but was told this was not available, so accepted the 11am viewing , little did I know that was with a million other people. Talking with the agent he had no bookings for t....
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Very helpful over the phone, and where she was unsure phoned back with an answer. Used Housetree twice now and will return....
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Comment on agent fees
Very much more reasonable than the High St agents
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Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Excellent service -- quick, very good price -- much cheaper than estate agent. Tenants were in contact almost as soon as the information was sent to them....
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Comment on agent fees
Excellent
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Mar 19,2016
Minithumbup
By:
Mar 19,2016
0 people found
this helpful
We had a very positive experience with House Tree. After being recommended by a friend we decided to go with them and we are glad we did. Serena was in touch when needed and always very helpful and friendly. Thanks House Tree we will be recommending you!...
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Comment on agent fees
Fair prices for an online agent.
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Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Lucy was my main contact and Serena provided backup, we had great support from start to finish. was very impressed with the service from House Tree. Had previously tried to sell the house with an agent on the high street, they were twice the price and had only a handful of viewers in a year. We registered with House Tree and instantly got a lot more viewers and managed to sell the property....
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Comment on agent fees
Excellent value for money! Definitely recommend.
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Jan 04,2016
Minithumbup
By:
Jan 04,2016
0 people found
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Easy procedure, readily found tenants. Be happy to use Housetree again. Had some caution at first, cost รƒยฏร‚ยฟร‚ยฝ82 compared to a high street agent asking for รƒยฏร‚ยฟร‚ยฝ550 +vat for finding a tenant...
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Comment on agent fees
Excellent
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Jan 04,2016
Minithumbup
By:
Jan 04,2016
0 people found
this helpful
Letting the Cottage via online was a completely new experience for us . Previously let by advertising in local paper . First let me say how helpful everyone has been at House Tree guiding us through all processes . The patience of those contacted and help given was much appreciated . The whole process from obtaining the E.P.C., online advertising, referencing to letting was completed in less than a fortnight . The fast turn round was much appreciated especially as we now have to pay council tax...
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Dec 29,2015
Minithumbup
By:
Dec 29,2015
1 people found
this helpful
This was my first experience of selling a property and have to say that Housetree were excellent. I spoke to a number of estate agents and decided to use Housetree as they were cost effective, realistic in the valuation of my property and I could have an honest conversation with them about the sale. They took care of the photos, advertising my property on Rightmove and Zoopla, organising all the viewings and speaking to buyers. They kept me updated throughout and always asked my opinion and, if ...
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Comment on agent fees
Very cost-effective!
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Dec 16,2015
Minithumbup
By:
Dec 16,2015
1 people found
this helpful
I put my house on the market through House Tree in September 2015. My advert went live with Rightmove, Zoopla etc on a Friday. On Saturday, the following day, I was offered the full asking price (which I did not expect to achieve). I completed in November and am now in my new property. I did not pay silly money for the service. I paid a one-off upfront fee, a proportion of what conventional estate agents charge (I did not have to re-mortgage my house to do it, lol!) My agent Lucy was very...
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Nov 10,2015
Minithumbup
By:
Nov 10,2015
1 people found
this helpful
Both staff members were there to answer questions about procedures and progress of the sale and were efficient in what they did. The information given was accurate and I found both staff members to be pleasant to talk to. The house was sold in about three months which I think is pretty good going and of course no one has any control over where the purchaser is going to come from but it is probable that if I had used a local agent then I would still be looking to sell and it would have c...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
Lucy is a shining light during what can be the long and tedious process of selling a house. During the times when you are feeling despondent, when things are not going quite the way that you want them to, then Lucy has the effect of raising the spirits by offering constructive advice in her own cheery way. She is always willing to try and nudge things along a little when the process seems to be slowing down, i.e. "I will phone the buyer" or "I will contact their solicitor"...
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
Fantastic service all round, was always easy to get hold and always returned calls and was brilliant at chasing things up. I am that impressed I will be personally dropping a bottle of wine and chocolates off to her office....
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Comment on agent fees
Very competitive in comparison
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Oct 31,2015
Minithumbup
By:
Oct 31,2015
1 people found
this helpful
This is the first time we have used an online estate agent and how very pleased we did . Not only has it saved us loads of money, but also couldn't believe how easy the whole process has been from the start .The appointment system was very straightforward. We did our own viewings which was very well coordinated we would get a phone call from Serena checking whether I could do a viewing and followed up by texts and emails confirming times names etc which was brilliant because I was always loosin...
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Comment on agent fees
Very good value
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Oct 27,2015
Minithumbup
By:
Oct 27,2015
0 people found
this helpful
This was the 2nd Property we've marketed through House Tree. From beginning to end, we've always found all the staff to be kind and helpful. When we've struggled - especially with the 1st property, they would always offer a backup suggestion, and be kind enough to change things around on our advert. Our first house has taken a time to sell, but that was due to the position it was in, I wouldn't say it was anything to do with House Tree. Our 2nd property flew out. The first couple who ca...
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Comment on agent fees
reasonable and in keeping with other working in a similar manner. Lots less than going to an estate agent.
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Oct 27,2015
Minithumbup
By:
Oct 27,2015
0 people found
this helpful
We used House Tree to sell our property and we dealt with Lucy and Serena. Both were smashing! Very helpful and thorough and they did everything that you would expect from a traditional estate agent in a high street building. Our property was put onto all the major online agencies, i.e. RightMove, Prime Location and Zoopla. The viewers were forwarded to us as detailed in both their email and texts to us and they obtained feedback from them afterwards. We would and have recommended them to ou...
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Comment on agent fees
Great value for money.
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Oct 18,2015
Minithumbup
By:
Oct 18,2015
0 people found
this helpful
I have been delighted with the decision to go with Housetree to sell my property. I have always been well informed and dealt with in a most professional and yet personal way. The service is excellent and I'm very pleased to have SOLD subject to contract on the sale board. I would not hesitate to recommend Housetree to anyone thinking of selling and if I should want to move in the future, I would ask you again. Lucy Guerin, is wonderful and a credit to your company. I hope you continue to exp...
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Comment on agent fees
Very fair price indeed.
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Aug 20,2015
Minithumbup
By:
Aug 20,2015
0 people found
this helpful
From start to finish House tree were proffessional and very easy to deal with, their response, feedback and assistance was very helpfull in making the sale....
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Comment on agent fees
A lot more realistic than using a high street agency.
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Aug 20,2015
Minithumbup
By:
Aug 20,2015
0 people found
this helpful
We had our property on the market earlier this year for sometime using a high street agent. After feeling stressed out and let down I decided to try an online agency and had heard positive things about house tree. From the initial phone call they have gone out of their way to be of help. The staff are very friendly and accommodating. The fact that you are assigned a property manager is fab and is better that someone knows as much about you and the property rather than past around an office. We ...
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Comment on agent fees
Very fair, and worth every penny.
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Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
very helpful efficent staff nothing was to much trouble any queries were soon sorted out we would definetly recommend them to any one contemplating selling their house well done house tree....
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Aug 11,2015
Minithumbup
By:
Aug 11,2015
0 people found
this helpful
We needed to let out my mothers house and having booked an EPC I was contacted by Joe who offered me a great deal to use their services to market the property. This was on better terms than we had been offered elsewhere. House Tree were able to offer everything but we were able to do the photography and floor plan ourselves and this did not seem to be a problem. Joe was always on the end of the phone and offered good advise and was easy to deal with. Once the property was on line the staff where...
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Jul 29,2015
Minithumbup
By:
Jul 29,2015
2 people found
this helpful
I sold my property through HouseTree on recommendation from my boss and didn't regret it. They were professional, always polite and quick to respond to any questions I had. It was easy as they are always quick to answer the phone and answer all my questions. Selling a house can be a bit of a roller coaster ride so it was good to have people I could rely on to deal with anything that came along. The saving I made with them was astronomical in comparison to a conventional estate agent and I would ...
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Comment on agent fees
Great price - Value for money.
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Jul 29,2015
Minithumbup
By:
Jul 29,2015
3 people found
this helpful
Lucy quickly arranged a viewing of the flat and handled our subsequent offer. Throughout the offer stage she was always readily available with advice and assistance. Once the offer accepted she helpfully introduced us to competent conveyance solicitors and provided advice on the intricacies surrounding buying a house. For a first time buyer like myself, Lucy made the process very transparent and smooth. I highly recommend Lucy and House Tree to anyone thinking of buying or selling their proper...
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Jul 19,2015
Minithumbdown
By:
Jul 19,2015
2 people found
this helpful
House Tree were very prompt in putting my house on the market, and supplied a board, and photographer to take photos and details of the house quickly. Visits were organised quickly and I was given text and email details of visits booked. These were positive points of House Tree. On the negative side, the 'for sale' sign only lasted a couple of weeks before the board fell off the post, and when it came to negotiating a price with potential buyers, I didn't find them very informative. In fact whe...
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By: Tom Harrington, Managing Director
Jul 25, 2015
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Dear KarenFB, Thank you for the review and congratulations on selling your property with House Tree. Very sorry to hear you had a few issues in the process. Unfortunately we had some really bad weather with very high winds back in January which damaged several of our boards and I know we discussed erecting a new board on the 28th January. In regards to your offer I can see that on the 7th April we received an offer on your property and a voicemail was left for you on the same day, on....
Jul 16,2015
Minithumbup
By:
Jul 16,2015
0 people found
this helpful
House tree the online Estate Agent - What a way to save over รƒยฏร‚ยฟร‚ยฝ2000. House tree successfully sold my house in just 1 day, I had over 13 viewings and 3 offers, 1 offer was over the asking price. I choose option 2 which includes solicitors, another saving made on fees. House tree always kept in contact, even when the house was sold, all viewings were confirmed by text/email. I was was very impressed with the service I received from House tree and the solicitors, who kept me informed wi...
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Comment on agent fees
My local estate agent quoted 1.5%
Was this helpful? Yes
Jun 04,2015
Minithumbup
By:
Jun 04,2015
0 people found
this helpful
Very helpful in setting up ready for sale. House was sold within 3 days of going live. Also very good in negotiating a very good price. Close to asking price. Lots of photos added and also helped in adding additional photos. Initially concerned that they weren't local but that proved not to be an issue. Plenty of views but sold on the very first one! Only concern was the conveyancer they recommended turned out to be expensive and unhelpful. I would suggest looking around rather than using the...
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Comment on agent fees
Selling fees were very competitive and saved me around รƒโ€šร‚ยฃ3000. Only regret was going for the fees for using their conveyancer. Turned out to cost a lot more than usual.
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By: Tom Harrington, Managing Director
Jul 27, 2015
View all comments (1)
Dear Mr Stephenson, Thank you for the positive review of House Tree, we always try and get the best possible price for our sellers and pleased you were impressed with our staff and service. We apologise that it was not a smooth process with the conveyancers, some cases can take a little longer than others and we will pass this feedback to the conveyancers for future cases.....
Jun 04,2015
Minithumbup
By:
Jun 04,2015
0 people found
this helpful
It has been a gruelling trip to sell my property. 'For sale' began Aug. 2014 ,come Dec. 2014 thought I had a buyer,at the 11th hour he pulled out on asking me to reduce by รƒยฏร‚ยฟร‚ยฝ20000,I told him to bxxxxxks. So come Feb. 2015 I had a genuine buyer and do appreciate the help given by Joe and Lucy. At 76 I've had enough of moving thank you very much!...
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By: Tom Harrington, Managing Director
Jul 27, 2015
View all comments (1)
Dear Mr Bulman, I'm very sorry to see that your sale was far from smooth. You were extremely unlucky to have your buyer pull out so close to completion. Its frustrating for everyone involved when a buyer pulls out last minute. Unfortunately due to UK law no one is ever tied into the purchase until exchange of contracts happens, normally just a week before completion. Good to see we did go on to find the right buyer for your property, just a shame these were not the first buyers to come alo....
Feb 11,2015
Minithumbup
By:
Feb 11,2015
1 people found
this helpful
Lucy was an absolute star from start to finish she responded to calls quickly and efficiently, obtained the best price by managing the offers superbly. She went over and above by assisting with the exchange , personally speaking with the buyers mortgage and insurance brokers to get the information required when the process started to falter. excellent service throughout...
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Comment on agent fees
all clearly advertised and broken down for the service we chose, Options for the service provided allows you to choose the service you get for the fees you pay. all
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
1 people found
this helpful
Housetree sent me quite a few potential tenants straight away via email (advertising on Rightmove etc), which was more than High Street Agents ever did. The communication I had with them was also excellent which surprised me given the very low fee. They also did the tenancy checks as well in the price. I did try selling the property through them and the response wasn't as good although i think this was probably down to the overpriced valuation. I think high street agents have a better handle ...
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Feb 05,2015
Minithumbup
By:
Feb 05,2015
1 people found
this helpful
3 days after putting the house into the care of house tree there were 11 prospective buyers books in for viewing. In the end over 15 viewings of the property where confirmed and after these had taken place 12 offers where made. Lucy made the entire process painless and very quick with an offer accepted within 3 days....
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Feb 04,2015
Minithumbdown
By:
Feb 04,2015
2 people found
this helpful
A frustrating experience. The key holder was just that and had no knowledge or information about the property or seller or the area. I had difficulty finding the property so called the office but just got voicemail. A cheap option for sellers, hopeless for buyers....
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What agent could do to change your mind?
Would have been helpful if someone could have answered my call when looking for the property. Provide a key holder with the info buyers will want to know.
Was this helpful? Yes
Areas covered
  • National





Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 2 0 0 55 3 4 0 4 9

Job vacancies

Please see a list of jobs available

Agent Fees

Option 1 - ยฃ399 +VAT
Option 2 - ยฃ699 +VAT
Option 3 - ยฃ69 +VAT with 0.5% commission on completion
Option 4 - ยฃ69 +VAT per month
Last updated at 10:03 AM 12/01/2016 by allAgents

Complaints Procedure

We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please email Joe or Tom on joe@housetree.co.uk or tom@housetree.co.uk.
Last updated at 10:03 AM 12/01/2016 by allAgents
Lucy Guerin Lucy Guerin
Sales Negotiator
26 reviews

About Lucy No description set View full profile
Joe Murrock Joe Murrock
Senior Sales Manager
11 reviews

About Joe No description set View full profile
Megan Lawrence Megan Lawrence
Senior Sales Negotiator
8 reviews

About Megan No description set View full profile
Jack  Murtagh Jack Murtagh
Sales Negotiator
0 reviews

About Jack No description set View full profile
Tom Harrington Tom Harrington
Managing Director
2 reviews

About Tom No description set View full profile
Serena Gray Serena Gray
Sales Negotiator
7 reviews

About Serena No description set View full profile


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