• Ashley Elley
    Ashley Elley
  • Kayleigh Emmott
    Kayleigh Emmott
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    David Awofisan
  • Dean Fisher
    Dean Fisher
  • Sian Smith
    Sian Smith
  • Gregg Jennings
    Gregg Jennings
  • David Edwards
    David Edwards
  • Ben Moran
    Ben Moran
  • Lois Gocking
    Lois Gocking
  • Sian Maydon
    Sian Maydon
  • Matthew Butcher
    Matthew Butcher
  • Kristina Porter
    Kristina Porter
  • Aimee Elward
    Aimee Elward
  • Richard Robinson
    Richard Robinson
  • Abigail Wills
    Abigail Wills
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    Paul Rouse
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    Lee Stairs
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    Ian Marston
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    Bradley
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    Matthew Goodbun
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    kimberley clifft
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    Maiko Uchiki
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    Jamie Williams
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    bradley taylor
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    jo hughes
At House Network we understand what your home means to you. So, when you finally make the decision to sell it - we think it's only fair that you have a dedicated team of local experts and specialist negotiators on hand to make every step of the sale as easy as possible. Part of being one of the best online estate agents is offering a fast and reliable service, as well as offering the most competitive online estate agents fees in the UK.

Great customer service is at the heart of what we do. In
Read full description...

Units 13 & 13a Estate Offices, Radley Green Road
Ingatestone
Essex
CM4 0LU
01245 249110

 
www.housenetwork.co.uk Properties for sale
Properties for rent
Nov 23,2017
Minithumbup
By: 'Padgett'
Nov 23,2017
0 people found
this helpful
Fantastic service from Housenetwork. My house sold with the first viewer, great photographer. The best thing about them is the constant communication from them, loads of emails keeping you up to date with the progress and a call everyweek at a time to suit you but you can still call anytime you want. They are brilliant and would highly recommend them....
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Comment on agent fees
Nice to have a fixed fee to know what you are paying.
Was this helpful? Yes
Nov 20,2017
Minithumbup
Louise
By: 'grant'
Nov 20,2017
0 people found
this helpful
Very good service from Louis and the team at HouseNetwork. Viewings were always booked efficiently and quickly and the feedback was all chased up from the viewers which was helpful to us on how to market the property better. I especially liked the way i could log into the housenetwork control panel and update my own property description and photos to keep the listing up to date based on the feedback received....
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Comment on agent fees
Very reasonable, especially compared to the high street agent quotes i received.
Was this helpful? Yes
Nov 17,2017
Minithumbdown
By: 'Angry Customer'
Nov 17,2017
0 people found
this helpful
I paid for a premium letting package. Problem 1) I was told on the phone before I purchased that a local agent would keep hold of the house keys. Instead, they installed a key safe at the property WITHOUT my consent and left the keys in there. Problem 2) They didn't communicate properly with the tenants about my guarantor requirement. When I challenged Sian (my agent), she started making things up which were untrue. Problem 3) The advertised that they would provide a "professional ...
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Comment on agent fees
Cheap for a reason
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Nov 15,2017
Minithumbup
Joanne
By: 'jo k'
Nov 15,2017
0 people found
this helpful
This was the second time we used House Network and we sold our property on the first day we marketed. We would definitely recommend using House Network rather than a High Street agent....
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Comment on agent fees
A lot cheaper than the high street and we were given an additional reduction for returning business.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Zachary Warwick
By: 'David Horsburgh'
Nov 14,2017
0 people found
this helpful
This is the second time that I have sold a property with Housenetwork as my agent. That I returned with the second house tells you all you need to know. They are exactly as they advertise - efficient, professional, positive, friendly, helpful. Actually, no, they are better than they advertise! If I sell in the future I will definitely use Housenetwork again and just cannot recommend them more - and on a selfish note I saved so much in fees!! - if this is your first time nervously thinking about ...
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Comment on agent fees
Excellent fixed fees - all included. I chose pay later.
Was this helpful? Yes
Nov 13,2017
Minithumbup
Aimee Elward
By: 'CHall'
Nov 13,2017
0 people found
this helpful
We were extremely nervous about not using a traditional estate agent but we didn't really know why as we have always been disappointed anyway and we knew that anyone looking for a flat looks on Right Move and doesn't register with an agent anymore. So we decided to give it a go mainly because the cost difference was so significant we were prepared to compromise on service if we had to. And we are so glad we took the leap of faith as we could not have been more impressed or delighted to...
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Comment on agent fees
Amazing value
Was this helpful? Yes
Nov 09,2017
Minithumbup
Sian Smith
Sian Smith
By: 'Trish Foulds'
Nov 09,2017
0 people found
this helpful
Having just exchanged contracts on our house sale. We would like to say how professional House Network has been. I was a bit wary at using an online agent. But they have actually been better than a couple of high street ones i have used in the past. They kept us updated throughout and we always got an update straight away if anyone viewed the house. We actually sold within one week. They were always available if we rang them, to speak to us. And the price was so good. Saving us at least £2...
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Comment on agent fees
The fees were so much value for money and saved us a lot of money
Was this helpful? Yes
Nov 06,2017
Minithumbup
Sian Smith
Richard Robinson
By: 'richreed2426'
Nov 06,2017
0 people found
this helpful
2nd time selling with Housenetwork - always great service from start to finish - even the conveyancing service they provide is good. Photos are really great and the whole process works so well....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes
Nov 01,2017
Minithumbup
Zachary Warwick
Sian Smith
By: 'Joanne Smith'
Nov 01,2017
0 people found
this helpful
Our main contact was Zach who was very helpful, any queries we raised on the app were answered incredibly quickly and we were always able to speak to someone when we needed too. We also spoke with Sian a few times when Zach was unavailable who was always willing to help and seemed very experienced....
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Comment on agent fees
The fees were very reasonable and I didn't feel like the service we received was any less than other agents with higher fees.
Was this helpful? Yes
Oct 30,2017
Minithumbup
Sian Maydon
By: 'Wendyb'
Oct 30,2017
0 people found
this helpful
Sian has been excellent throughout the whole process. She is helpful, professional and listens to what you want. I have found that dealing with Sian has made the whole process easy. She always provided updates on viewings and offers and helped in the conveyancing process too....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Oct 28,2017
Minithumbup
Aimee Elward
By: 'Alanyau'
Oct 28,2017
0 people found
this helpful
I would give Housenetwork a rating of 8. They were very good from start to finish in my opinion from when I placed a bid on the property to the completion date as I was worried how I could pick up the keys. Housenetwork kept me updated in the conveyancing process and had informed me when the seller's solicitor had not received any enquiries from my solicitor. If I had not known that, my conveyancing would have been delayed further. They also chased up my solicitors on behalf of the sellers ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 21,2017
Minithumbup
Aimee Elward
By: 'Barbara Davey'
Oct 21,2017
0 people found
this helpful
Very impressed with House Network's excellent service - cannot think of a single negative comment . We particularly liked having a dedicated 'facilitator' we could speak to on the phone whenever we needed to (thanks Aimee you're the best!) and on rare days off a colleague would take her calls and using HNs brilliant system had all the information on screen so they could help & advice us. Very reasonable fee for superb service - this was our 10th house sale/purchase and...
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Comment on agent fees
VERY reasonable.
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Oct 19,2017
Minithumbup
Louise
By: 'Looby'
Oct 19,2017
0 people found
this helpful
Really good, fast responses, highly recommend them, I purchased a house from them and they were brilliant. Sian was really understanding of my situation and a real help x...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'Knowles'
Oct 18,2017
0 people found
this helpful
Overall excellent service, our house sold in a matter of days and the process was so smooth. really impressed and would recommend to families and friends...
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Comment on agent fees
Fair fees for the service you get! Quick sales are guaranteed
Was this helpful? Yes
Oct 12,2017
Minithumbup
Richard Robinson
By: 'Liz B'
Oct 12,2017
1 people found
this helpful
I was very pleased with the efficiency of house network. I always had a swift response to my enquiries. It made no difference whether the query was over the phone or via e mail. I would definitely use their services again....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 11,2017
Minithumbup
By: 'Ben Fordham'
Oct 11,2017
0 people found
this helpful
When my partner and I purchased our flat the seller was using house network. A few years later we come to sell the flat and we used house network. The whole process was seamless and easy to use. The team we was in touch with were very friendly and helpful. We have since recommended them to our friends who have had a similar experience. My only regret is that I didn't try there conveyancing service which I will definitely look to use next time....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2017
Minithumbup
Sian Smith
Zachary Warwick
By: 'Alexandria'
Oct 10,2017
0 people found
this helpful
Really impressed with the full package,great photos (with a real camera and photographer), call backs always when chosen and lots of contact throughout. Sold withing 6 days, with an offer for full asking 2 and a half hours after pressing go live and it listing on rightmove. Great that you can track it all online too, to see where everything is up to, and see feedback and comments from viewings...
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Comment on agent fees
Really good price for fees, much cheaper than high street agents
Was this helpful? Yes
Oct 09,2017
Minithumbup
Zachary Warwick
By: 'Dee'
Oct 09,2017
1 people found
this helpful
I cannot sing their praises loud enough. I was initially slightly wary of using an online agent as no one in my close circle of friends and family had ever used one. Housenetwork were nothing short of amazing. From the initial phone conversation with Matt who was very professional, to the fantastic photographs (better than I ever imagined they could be) taken by Jamie and my sales negotiators thereafter who were all very reassuring throughout the process. It is as if they took all the best estat...
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Comment on agent fees
I paid upfront & it was very reasonable
Was this helpful? Yes
Oct 09,2017
Minithumbup
Richard Robinson
By: 'Meg M'
Oct 09,2017
0 people found
this helpful
Really happy with the service provided. I was expecting to have to fight to get the sale through, but Richard did all the fighting for us and made what could have been an immensely stressful experience surprisingly relaxed! Good photos, easy-to-use dashboard, excellent levels of contact and an agent who seemed to genuinely care about our sale. Will definitely use again....
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Comment on agent fees
Excellent value.
Was this helpful? Yes
Oct 03,2017
Minithumbup
Aimee Elward
By: 'Mr&Mrs Whittaker'
Oct 03,2017
0 people found
this helpful
Thank you to House Network for a very smooth and friendly service, we were a bit apprehensive about using an online Estate Agents at first , But must say the professional service is absolutely first class. Right from the very first meeting with ur one to one agent who came and explain everything very clearly, to all the online communications by emails , a first class service. We will definitely recommend House Network to our family and friends in the future . Thank you once again for everything....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 03,2017
Minithumbup
By: 'Seller'
Oct 03,2017
0 people found
this helpful
Great price and service with selling our flat, I will use again. Paid up front and we still got 100% service. Also very helpful staff....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Sian Smith
By: 'Linda'
Oct 01,2017
0 people found
this helpful
Very efficient and great value for money would certainly use again, I like the fact that you can contact them at anytime, raise a flag and it's answered and dealt with immediately. Feedback is prompt and you are kept up to date with any developments. Would definitely recommend....
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Comment on agent fees
very reasonable
Was this helpful? Yes
Oct 01,2017
Minithumbup
Sian Maydon
By: 'Tara'
Oct 01,2017
0 people found
this helpful
Would highly recommend, very proficient, reasonably priced and sold my house in 1 day. Regular updates provided, able to speak with other agents when mine not available....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Sep 29,2017
Minithumbup
Aimee Elward
By: 'Colin M'
Sep 29,2017
0 people found
this helpful
We had a particularly difficult house move situation with two houses to sell before we could make our purchase. We used House Network as they were being used by the vendors. I am so pleased we did as they provided a fully professional service. Always courteous and always responded to our telephone calls and chased buyers and solicitors promptly. The real bonus was the price, far less than than a local agent and with a better service....
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Comment on agent fees
Fantastic, great value for money
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Sep 21,2017
Minithumbup
Sian Smith
By: 'Jack E'
Sep 21,2017
0 people found
this helpful
Wow, so professional. Excellent photographs. Brilliant affordable pricing structure. Buyers found it a dream to get through and make appointments. I found it easy to call, no delays.. Thoroughly recommend House Network. I am really happy and sold within 24h for asking price. I tried a DIY sale and failed previously. Don't be tempted by other hybrid coloured brick company advertising, my purchasors sold through them and had nightmares...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Sep 20,2017
Minithumbup
By: 'Bal'
Sep 20,2017
0 people found
this helpful
Having been a bit unsure of online estate agents after hearing horror stories about purple bricks I decided to give house network a go. Initial call there 2qs no pressure put on for the hard sale it was all quite nice and they gave me a week to think things over as I had other high street agents to speak to as well. In the end I opted to go with house network and I'm glad I did. It was all effortless and they worked behind the scenes so I didn't have to chase them for anything. I will definit...
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Comment on agent fees
Very good pricing and you can pay at the end of completion too. Again no hard sell on the higher priced products.
Was this helpful? Yes
Sep 20,2017
Minithumbup
Sian Smith
By: 'Gel49'
Sep 20,2017
0 people found
this helpful
Housenetwork have been absolutely fantastic in helping us to achieve a successful sale. We have saved at least £5000 on high street estate agents fees. Sian our negotiator was always at the end of the phone , her professionalism, calmness and true perseverance was the driving force which resulted in a successful sale . We are truely grateful to her and all the team at Housenetwork. Having used high street estate agents in the past, I can say with 100% confidence Housenetwork are by far the...
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Comment on agent fees
The fees are excellent value.
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Sep 19,2017
Minithumbup
By: 'Jacqui'
Sep 19,2017
0 people found
this helpful
Would use you folks again....faultless service, efficient and organised ...thank you everyone....first class in every respect and so much better than using a high St agent........
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Comment on agent fees
Fees are brilliant value
Was this helpful? Yes
Sep 18,2017
Minithumbup
Zachary Warwick
By: 'Em'
Sep 18,2017
0 people found
this helpful
We sold two properties and the communication was brilliant throughout the process. The staff were very helpful and we have already recommended them!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Sep 13,2017
Minithumbup
Sian Smith
By: 'LucasJ'
Sep 13,2017
0 people found
this helpful
I was really sceptical about using HouseNetwork. We had such a good experience with you and you made us feel very at ease the whole move. Everyone was helpful and we had constant contact with you. Thank you very much Sian Smith and her team....
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Comment on agent fees
I thought the fees were very reasonable for the service we received.
Was this helpful? Yes
Areas covered
  • National Online Agent

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Agent Fees

A one-off fixed fee of your choice

We know that everyone's home and circumstances are unique, that's why we believe it's only fair to give everybody the choice of how they'd like to pay for our services too. So, whether you want to pay a low fixed fee upfront or in 12 months time - the choice is yours.

Pay Upfront Package: A single upfront fee of £699 incl VAT. That’s all you’ll ever pay.

Pay Later Package: You agree to pay a fixed fee of £699 on completion of your sale or after 12 months, whichever happens first. Buy Now - Pay Later!

Please visit www.housenetwork.co.uk for further details
Last updated at 10:00 AM 24/08/2016 by

Complaints Procedure

We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to clarify the situation and deal with any issues quickly and efficiently.

All complaints are investigated fully before we respond. This is to ensure we come back with constructive comments or course of action promptly. Our intention is to acknowledge the complaint within 3 working days, and provide a full response within 15 working days.

How to make your complaint:

All complaints are handled by a central team away from day to day administrative operations to ensure we look at each case without any direct involvement. To inform us of an issue, we request this by using the following methods:

Email: https://www.housenetwork.co.uk/contact.aspx#contact-form

Post: Complaint Handling, House Network Limited, Dawson House, Jewry Street, London, EC3N 2PJ.

Please note: We do not offer reporting via telephone as we investigate fully, and require written notice to ensure all issues are internally verified.
Last updated at 10:00 AM 24/08/2016 by
Ashley Elley Ashley Elley
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Matthew Goodbun - upload your photo Matthew Goodbun
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kimberley clifft - upload your photo kimberley clifft
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Maiko Uchiki - upload your photo Maiko Uchiki
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Jamie Williams - upload your photo Jamie Williams
1 reviews

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