• Ashley Elley
    Ashley Elley
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    Kayleigh Emmott
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    David Awofisan
  • Dean Fisher
    Dean Fisher
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    Sian Smith
  • Gregg Jennings
    Gregg Jennings
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    David Edwards
  • Ben Moran
    Ben Moran
  • Lois Gocking
    Lois Gocking
  • Sian Maydon
    Sian Maydon
  • Matthew Butcher
    Matthew Butcher
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    Kristina Porter
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    Aimee Elward
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    Richard Robinson
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    Abigail Wills
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    Paul Rouse
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    Lee Stairs
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    Ian Marston
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    Bradley
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    kimberley clifft
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    jo hughes
At House Network we understand what your home means to you. So, when you finally make the decision to sell it - we think it's only fair that you have a dedicated team of local experts and specialist negotiators on hand to make every step of the sale as easy as possible. Part of being one of the best online estate agents is offering a fast and reliable service, as well as offering the most competitive online estate agents fees in the UK.

Great customer service is at the heart of what we do. In
Read full description...

Units 13 & 13a Estate Offices, Radley Green Road
Ingatestone
Essex
CM4 0LU
01245 249110

 
www.housenetwork.co.uk Properties for sale
Properties for rent
Sep 19,2017
Minithumbup
By: 'Jacqui'
Sep 19,2017
0 people found
this helpful
Would use you folks again....faultless service, efficient and organised ...thank you everyone....first class in every respect and so much better than using a high St agent........
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Comment on agent fees
Fees are brilliant value
Was this helpful? Yes
Sep 18,2017
Minithumbup
Zachary Warwick
By: 'Em'
Sep 18,2017
0 people found
this helpful
We sold two properties and the communication was brilliant throughout the process. The staff were very helpful and we have already recommended them!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Sep 15,2017
Minithumbup
Sian Smith
By: 'Tam'
Sep 15,2017
0 people found
this helpful
Had a great experience with house network. Sold my house with 3rd viewer. Always answer their phones and work weekends !! Excellent service. Def recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 13,2017
Minithumbup
Sian Smith
By: 'LucasJ'
Sep 13,2017
0 people found
this helpful
I was really sceptical about using HouseNetwork. We had such a good experience with you and you made us feel very at ease the whole move. Everyone was helpful and we had constant contact with you. Thank you very much Sian Smith and her team....
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Comment on agent fees
I thought the fees were very reasonable for the service we received.
Was this helpful? Yes
Sep 12,2017
Minithumbup
By: 'Helen G'
Sep 12,2017
0 people found
this helpful
Loved how everything was online, always received a call back if i had to leave a message and have already recommend HN to two people who have now also used HN. Really pleased with HN, and the cost compared to other estate agents, would highly recommend them....
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Comment on agent fees
Very good price compared to other agents
Was this helpful? Yes
Sep 12,2017
Minithumbup
Richard Robinson
By: 'Carl'
Sep 12,2017
0 people found
this helpful
A truly great team at Housenetwork. The whole process from valuation to completion was done in a professional and very supportive manner, with excellent levels of communication throughout. The valuer was extremely pleasant, thorough and really knew his stuff. His valuation was also spot-on! Updating our online advert was easy and quick. You have a really high degree of control over the content...even down to being able to adjust where your Google Earth pinpointer shows...so it actually pinpoints...
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Comment on agent fees
Unlimited marketing for a fixed low price. Saved thousands..
Was this helpful? Yes
Sep 12,2017
Minithumbup
Sian Maydon
By: 'Steve Wright'
Sep 12,2017
0 people found
this helpful
I found that the House Network staff was very accessible, advice provided was extremely insightful and balanced plus the overall process was very supportive. I am very comfortable to give House Network a big THANK YOU for the service I have been given....
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Comment on agent fees
Very good value. My marketing days were also frozen while the house was 'sold subject to contract' and when the buyer could not continue then marketing days were then activated. Great service.
Was this helpful? Yes
Sep 11,2017
Minithumbup
Abigail Wills
By: 'Wendy'
Sep 11,2017
0 people found
this helpful
The service was simply superb and fantastic value for money. We would highly recommend to anyone and would use again....
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Comment on agent fees
Excellent value
Was this helpful? Yes
Sep 11,2017
Minithumbup
Zachary Warwick
By: 'Suhan'
Sep 11,2017
0 people found
this helpful
When selling our house, I did systematic research on online and traditional estate agents in our area. I chose HouseNetwork (HN) because they had a well thought out structure. One concern I had with a flat fee paid at outset is that there is no incentive to sell our house. HN have a bonus system for employees of each department, based on how quickly they sell, the percentage of asking price, etc. HN were professional and proactive from the beginning. We asked for an open day to begin with but th...
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Comment on agent fees
Took great photos
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Sep 11,2017
Minithumbup
Aimee Elward
By: 'Lee Brook'
Sep 11,2017
0 people found
this helpful
The service was simply superb and fantastic value for money. We would highly recommend to anyone and would use again. Thanks Aimee for everything...
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Was this helpful? Yes
Sep 11,2017
Minithumbdown
Aimee Elward
By: 'Ian p'
Sep 11,2017
0 people found
this helpful
Aimee was very thorough and helpful Always chasing up when needed and on top of everything which made the process easier Would definitely recommend No issues whatever...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 10,2017
Minithumbup
Sian Maydon
By: 'FortLane'
Sep 10,2017
0 people found
this helpful
Absolute faultless service, fantastic communication throughout with great sale process tick list to understand the sale process. Would highly recommend. Many thanks for your fantastic service....
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Comment on agent fees
Very good.
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Sep 10,2017
Minithumbup
Zachary Warwick
By: 'EML'
Sep 10,2017
0 people found
this helpful
We asked House Network to represent us for sale after being disappointed by the service of our original high street agent and because House Network were proving to do such a thorough job with the house we viewed and subsequently offered on. After giving notice to our previous agent, our house was on the market within a week and a half of us first asking them to represent us, we had much better photos taken and the freedom to amend everything effortlessly. It was great to be able to be so involve...
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Comment on agent fees
Very good value for money!
Was this helpful? Yes
Sep 10,2017
Minithumbup
Aimee Elward
By: 'Heather'
Sep 10,2017
0 people found
this helpful
I really liked the fact that we can do everything on email as we work full time. Everything went through smoothly and if we ever needed answers we could get them quite promptly if you couldn't get through to me you would always call my husband....
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Comment on agent fees
Excelent value for money
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Sep 10,2017
Minithumbup
Richard Robinson
By: 'Steve & Mel Palmer'
Sep 10,2017
0 people found
this helpful
Fantastic company. Excellent service from start to finish & at a brilliantly competitive price. I really don't know why people would pay the high cost of using a High St Estate Agent when for an even better service, You can use House Network for a fraction of the cost but absolutely NO reduction in service. I would 100% recommend this company & Will obviously use them again should I need to do so. Richard Robinson gave an excellent service, always available to answer our queries in a fri...
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Comment on agent fees
Extremely competitive fees.
Was this helpful? Yes
Sep 10,2017
Minithumbup
Lois Gocking
By: 'John S'
Sep 10,2017
0 people found
this helpful
I have sold many houses via High St agents, but after using House Network, I will never do so again. From start to finish they were professional and really helped us achieve the best price and a timely sale. The valuer was excellent, and took stunning photos. The viewings were managed well, and to our specific requirements. The post-offer management was also second to none. The ability to manage the advertising and viewings easily on-line was also a big plus. All in all, a great service at a gre...
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Comment on agent fees
Very good
Was this helpful? Yes
Sep 10,2017
Minithumbup
Ashley Elley
By: 'Nas'
Sep 10,2017
0 people found
this helpful
Phoned 10 online agents. This was the best price and deal. Unlimited time to sell property. Ads on zoopla and rightmove you can edit once they post the initial ads. Excellent photographs which I am certain sold the house quickly. Customer service throughout sale was perfect. Polite staff, acting on instructions and giving excellent advice at all times. I could say more but I just want to finish by emphasising to everyone that this is the best Estate agent and you should use them....
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Comment on agent fees
Cheap cheap cheap!!!
Was this helpful? Yes
Sep 10,2017
Minithumbup
Sian Maydon
By: 'HughB'
Sep 10,2017
0 people found
this helpful
What can I say Sian, without your sterling efforts I don't think the sale would have completed at all. You put all the other estate agents in the chain to shame with your relentless determination to drive the sale forward. Whilst the House Network model and website works very well, it was your personal attention that made all the difference. Thank you one again for all your efforts....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Jul 03,2017
Minithumbup
By: 'Teresa Slater'
Jul 03,2017
1 people found
this helpful
House Network were the agents who sold my new house to me. I was very impressed with how often they kept me up to date with the progress of my purchase and how efficient they were in arranging my viewings. Having experienced disappointing service from my own estate agents, I only wished I had gone with House Network myself. I will certainly consider doing so in the future....
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Comment on agent fees
Not applicable
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Jun 30,2017
Minithumbup
Sian Smith
By: 'Michael'
Jun 30,2017
0 people found
this helpful
Friendly service, took the time to explain how they work. Hassle-free service. Great photos of the house for the sites. Sian and the team were always available for our questions and requests....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 22,2017
Minithumbup
Aimee Elward
By: 'Bromley seller'
Jun 22,2017
0 people found
this helpful
I've used House Network 3 times now. 2 for rentals and the last time to sell our house. On the whole I've had excellent customer service, particularly from our sales agent Aimee who was very communicative and helpful. The only reason I'm not giving 5 stars is because when we secured our first purchaser, the agent at the time didn't check his proof of funds and unfortunately after about 8 months into the purchase, it fell through because of this, resulting in wasted time and money. It may not be ...
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Comment on agent fees
Fees are excellent value for money
Was this helpful? Yes
Jun 08,2017
Minithumbup
Sian Maydon
By: 'L Williams'
Jun 08,2017
0 people found
this helpful
We chose House Network and put our house on the market for £10,000 more than was recommended by two high street agents and it sold within 3 days! The after sales service was what I was most impressed with, they always responded very promptly to any query big or small, I honestly can't recommend them enough....
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Comment on agent fees
Excellent
Was this helpful? Yes
Jun 05,2017
Minithumbdown
By: 'Linda'
Jun 05,2017
2 people found
this helpful
I'd like to start by saying that I had done a lot of research on online estate agents before deciding to go with House Network - it wasn't something that I decided to do lightly but I was engaged with statistics about their sale rate and re-assured that it wouldn't take long to sell and that they offered exactly the same as what a high street estate agent offered but at a fraction of the price, and that their valuation was accurate for the area information they had gathered. Unfortunately, 4...
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Was this helpful? Yes
May 18,2017
Minithumbup
Richard Robinson
By: 'Gerry Brown'
May 18,2017
0 people found
this helpful
The overall service was professional, efficient and courteous. If I ever had to leave a message somebody would always come back to me and I was never left unaware as to what was going on with the sale. My negotiator Richard was very helpful during the whole process and I would fully recommend House Network to anyone looking to sell thier home....
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Comment on agent fees
Excellent
Was this helpful? Yes
Apr 28,2017
Minithumbup
Aimee Elward
Richard Robinson
By: 'Angelaz4'
Apr 28,2017
0 people found
this helpful
Having recently sold a property via House Network, I just wanted to say how pleased I've been with the way in which the transaction was handled from initial contact to completion of the sale. Aimee and Richard have been exceptional to deal with and handled everything with utmost efficiency. I would hesitate in recommending House Network to anyone....
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Comment on agent fees
Excellent value for the service received.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Abigail Wills
By: 'Susan'
Apr 24,2017
0 people found
this helpful
Abigail was at all times professional, efficient, reliable and patient. All requests were dealt with timeously and in a business like manner. When problems arose, Abigail made every effort to liaise with all interested parties in order to find a solution. Her communication skills were very good and she always displayed a sound knowledge of company systems and procedures....
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Was this helpful? Yes
Apr 24,2017
Minithumbup
Sian Maydon
By: 'Will'
Apr 24,2017
0 people found
this helpful
After disappointing experiences with traditional local Estate Agents, I was absolutely delighted with the whole service at Housenetwork. Our home move was far from straight-forward – a complicated chain with poor communication and some parties threatening to pull out at the last minute – but our negotiator and her colleagues showed great leadership and level-headed competency in pulling the different threads together. In the early stages, I particularly valued the control that Hous...
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Comment on agent fees
Exceptionally good value. Probably unsustainable from Housenetwork's point of view.
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Apr 21,2017
Minithumbup
Sian Smith
By: 'AK'
Apr 21,2017
0 people found
this helpful
All worked really well, messaging facility is very good and you always responded very quickly; the complete service is excellent value for money....
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Comment on agent fees
Excellent
Was this helpful? Yes
Apr 14,2017
Minithumbup
Abigail Wills
Sian Smith
By: 'Phil'
Apr 14,2017
0 people found
this helpful
Excellent friendly service, dealt with my house sale with minimal fuss. Gave great advise in achieve the sale of the property and assisted in dealing with problems with coveyancing...
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Comment on agent fees
Happy with the fees give the service experienced
Was this helpful? Yes
Apr 07,2017
Minithumbup
Aimee Elward
David Edwards
By: 'Bob Davies'
Apr 07,2017
0 people found
this helpful
From start to finish I found the whole service to be friendly and professional and excellent value for money with substantial savings when compared to local agents....
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Comment on agent fees
Saved me over £4000!
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Areas covered
  • National Online Agent

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Agent Fees

A one-off fixed fee of your choice

We know that everyone's home and circumstances are unique, that's why we believe it's only fair to give everybody the choice of how they'd like to pay for our services too. So, whether you want to pay a low fixed fee upfront or in 12 months time - the choice is yours.

Pay Upfront Package: A single upfront fee of £699 incl VAT. That’s all you’ll ever pay.

Pay Later Package: You agree to pay a fixed fee of £699 on completion of your sale or after 12 months, whichever happens first. Buy Now - Pay Later!

Please visit www.housenetwork.co.uk for further details
Last updated at 10:00 AM 24/08/2016 by

Complaints Procedure

We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to clarify the situation and deal with any issues quickly and efficiently.

All complaints are investigated fully before we respond. This is to ensure we come back with constructive comments or course of action promptly. Our intention is to acknowledge the complaint within 3 working days, and provide a full response within 15 working days.

How to make your complaint:

All complaints are handled by a central team away from day to day administrative operations to ensure we look at each case without any direct involvement. To inform us of an issue, we request this by using the following methods:

Email: https://www.housenetwork.co.uk/contact.aspx#contact-form

Post: Complaint Handling, House Network Limited, Dawson House, Jewry Street, London, EC3N 2PJ.

Please note: We do not offer reporting via telephone as we investigate fully, and require written notice to ensure all issues are internally verified.
Last updated at 10:00 AM 24/08/2016 by
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