• Ashley Elley
    Ashley Elley
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    Kayleigh Emmott
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    David Awofisan
  • Dean Fisher
    Dean Fisher
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    Sian Smith
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    Gregg Jennings
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    David Edwards
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    Ben Moran
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    Lois Gocking
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    Sian Maydon
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    Matthew Butcher
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    Kristina Porter
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    Richard Robinson
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    Paul Rouse
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    Lee Stairs
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    Ian Marston
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    Bradley
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    jo hughes
At House Network we understand what your home means to you. So, when you finally make the decision to sell it - we think it's only fair that you have a dedicated team of local experts and specialist negotiators on hand to make every step of the sale as easy as possible. Part of being one of the best online estate agents is offering a fast and reliable service, as well as offering the most competitive online estate agents fees in the UK.

Great customer service is at the heart of what we do. In
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House Network

Units 13 & 13a Estate Offices, Radley Green Road
Ingatestone
Essex
CM4 0LU
01245 249110

www.housenetwork.co.uk

Properties for Sale
Properties to Rent

“ A brilliant no brainer!... ”

Apr 15,2018
Minithumbup
Zachary Warwick
By: 'New Lease of life!'
Apr 15,2018
0 people found
this helpful
Recommended to us by a friend and neighbour for which they received a bonus from House Network! Rep. from House Network came to prepare photos and plans for the online Website. We had access to add or detract from photos and text and so had ...
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Comment on agent fees
good - (under statement?!)
Was this helpful? Yes

“ A breath of fresh air... ”

Apr 12,2018
Minithumbup
Aimee Elward
By: 'Madge'
Apr 12,2018
1 people found
this helpful
House Network have been a breath of fresh air. Their professionalism and integrity are second to none and I wouldn't just recommend them, I'd say you'd be mad not to use them to sell your house. They follow up every phone call ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes

“ Excellent... ”

Apr 11,2018
Minithumbup
Lois Gocking
By: 'Phil'
Apr 11,2018
0 people found
this helpful
We sold within a few days. Great from start to finish. Our Negotiator was excellent all through the process. Thanks for everything!...
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Comment on agent fees
Very reasonable fees
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“ Always first class service... ”

Apr 09,2018
Minithumbup
By: 'Clive Jones'
Apr 09,2018
0 people found
this helpful
I've sold several houses through Housenetwork and have always been delighted with the service. The quality of the presentation on websites with very good photos and videos is especially good. They were the first online estate agents and still the best and I have ...
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Comment on agent fees
Very reasonable and much better value than traditional high street agents.
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“ Fantastic experience!... ”

Mar 19,2018
Minithumbup
Richard Robinson
By: 'Andrew N'
Mar 19,2018
0 people found
this helpful
This is the second time we have sold a property using House Network and wouldn't look elsewhere were we to sell again. We couldn't be happier with the service we have received. The savings over a regular high street estate agents are huge ...
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Comment on agent fees
Excellent value - saved us over £4,000 for basically the same service as a high street agency
Was this helpful? Yes

“ Excellent, professional and good communication.... ”

Mar 19,2018
Minithumbup
Sian Smith
By: 'Tracey Maxwell'
Mar 19,2018
0 people found
this helpful
Excellent service as usual. I have sold 3 properties and rented my flat twice with House Network without any hassle. Definitely use them again....
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Comment on agent fees
Reasonable competitive prices.
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Mar 12,2018
Minithumbup
Richard Robinson
By: 'Susan'
Mar 12,2018
0 people found
this helpful
Excellent customer service. Richard responded to every e mail quickly and resolved queries or requests efficiency and courteously. Thank you. You made my house purchase stress free....
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Was this helpful? Yes
Mar 11,2018
Minithumbup
Sian Smith
By: 'Kerry Birdsall'
Mar 11,2018
0 people found
this helpful
Used you before. Everything was handled really well. Really appreciate your help with this sale as I know it wasn't the easiest! Would definitely recommend house network and in particularly the lovely Sian Smith....
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Comment on agent fees
Amazing value for money.
Was this helpful? Yes
Mar 09,2018
Minithumbup
Hannah Waller
By: 'Mr and Mrs Johnson'
Mar 09,2018
0 people found
this helpful
Hannah Waller was amazing very helpful and polite. Always got back to me if I had any questions and kept me updated along the way. I went with another estate agent to sell my property but wish I had used House network!! Thanks Hannah...
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Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'Sue C'
Mar 07,2018
0 people found
this helpful
Great service, in particular from Stuart Pickering the estate agent. The team in the office kept us up to date and answered any questions we had. Would use your service again and no hesitation in recommending you to anyone. Thank you....
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Comment on agent fees
Good price and value for money
Was this helpful? Yes
Mar 05,2018
Minithumbup
By: 'Tahsin zatman'
Mar 05,2018
0 people found
this helpful
I have used House Network 3 times this past year, to sell my old house, buy my new house and then to sell my mothers house. I have found House Network to be very professional, the photos that have been taken are of high standard and ...
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Comment on agent fees
Fees are exceptional and so has been the service.
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Feb 23,2018
Minithumbup
Richard Robinson
By: 'Lynn Rayner'
Feb 23,2018
0 people found
this helpful
I've used Housenetwork for my last 4 house sales and I can't speak highly enough of the service. From taking the initial photos through to negotiating with potential buyers they are efficient, professional and caring. Far better than any traditional estate agent I used ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2018
Minithumbup
Richard Robinson
By: 'Terri Lyndon'
Feb 23,2018
0 people found
this helpful
House Network provided a better service than any 'High Street' Agent I have ever used - and I have used a lot. They responded to messages immediately and dealt with any problems speedily and kept me up to date with my sale. I thoroughly recommend ...
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Comment on agent fees
Saved me thousands of pounds against usual 'High Street' Agents
Was this helpful? Yes
Feb 14,2018
Minithumbup
Sian Maydon
By: 'D Shaw'
Feb 14,2018
0 people found
this helpful
We utilised House Network for our sale after dealing with them during the purchase of the same house some time ago. Their service is absolutely on point and cannot be faulted. My negotiator Sian was great at keeping in touch and communicating any updates. I'...
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Comment on agent fees
The best I've come across for the level of service you get.
Was this helpful? Yes
Feb 08,2018
Minithumbup
Bradley
By: 'K'
Feb 08,2018
0 people found
this helpful
Having had my property on the market for over a year with a number of different high street agents and with no offers in sight, I decided to look around for another estate agent. I was very reticent to use an online estate agent being ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 02,2018
Minithumbup
Lois Gocking
By: 'Molly'
Feb 02,2018
0 people found
this helpful
How can you review continuous excellent, we have just sold our fourth property with Housenetwork, working with our dedicated account manager, Lois, who is a real credit to Housenetwork, their service continues to improve, but how can you improve excellence “They know how”. And……. I ...
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Comment on agent fees
Excellent!! Good
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Jan 30,2018
Minithumbup
Sian Smith
By: 'Loobs'
Jan 30,2018
0 people found
this helpful
Great fee and excellent service from all staff i dealt with from the initial surveyor to the negotiators. I would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 28,2018
Minithumbup
Richard Robinson
By: 'Owen Cass'
Jan 28,2018
0 people found
this helpful
Fantastic Service from negotiator Richard Robinson who looked after us from start to finish on our purchase. He was always prompt replying to our enquiries and assisted contacting solicitors where needed in both a friendly and efficient manner. I would certainly recommend them to anyone! ...
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Was this helpful? Yes
Jan 23,2018
Minithumbdown
By: 'Jenny'
Jan 23,2018
0 people found
this helpful
Would not recommend this estate agents. We were told our property would be sold within two weeks which was false information and solicitors they have are not proactive, a bit like the estate agents. Lack of communication and 2 viewers in a year!...
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Comment on agent fees
Agents fees are expensive considering we paid for 2 people to view our property within a year!
Was this helpful? Yes
By: Lois
Jan 25, 2018
View all comments (1)
Hi Jenny, thank you for taking the time to write this review. Obviously I am dissappointed about your claims. No estate agent can guarantee a sale, perhaps this was mistaken for our average time to receiving a first offer. If you wish to discuss matters further, please feel free to contact me at customer-relations@housenetwork.co.uk. Kind Regards, Lois Gocking, Office Supervisor. ...
Jan 20,2018
Minithumbup
Zachary Warwick
By: 'Mr Chris James Wallis & Emma Price'
Jan 20,2018
1 people found
this helpful
After using a normal estate agent and having 3 sales fall through, we changed to housenetwork. We sold and completed the sale within 5 weeks of housenetwork visiting us. A brilliabt service from start to finish and we were kept fully informed throughout the process. I would ...
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Comment on agent fees
good value fee
Was this helpful? Yes
Jan 08,2018
Minithumbup
By: 'Bev'
Jan 08,2018
1 people found
this helpful
House network was a fraction of the cost a traditional estate agent would have been and we found our agent professional and efficient. Having one point of contact was invaluable and we would use them again for future sales....
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Comment on agent fees
The fees were one of the cheapest online.
Was this helpful? Yes
Jan 04,2018
Minithumbup
Ben Moran
By: 'Paul Morris'
Jan 04,2018
1 people found
this helpful
Initial internet search presented Housenetwok with good reviews, I called them and was greeted with a person who was patient and understanding with me as i hadn't done this before. Ben valued our home and did photos, he was warm, professional and gave us ...
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Comment on agent fees
Fees were appropriate, transparent and cheaper than others with a personalised service.
Was this helpful? Yes
Dec 13,2017
Minithumbup
John Churchill
By: 'CheshireLady'
Dec 13,2017
0 people found
this helpful
House Network was recommended by several colleagues so I chose them along with local estate agents to value my property. John the local property expert that came to value the house and who came back to do my sales details and EPC was friendly but ...
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Comment on agent fees
Extremely competitive and a fraction of high street estate agent costs
Was this helpful? Yes
Dec 08,2017
Minithumbup
Sian Smith
Abigail Wills
By: 'Cyndy Sanderson'
Dec 08,2017
0 people found
this helpful
A great way to sell a property at the right price! Our agent Abigail has always been friendly and courteous and great at dealing with our viewings. We have spoken to numerous other colleagues of Abigail and found them all to be very helpful and ...
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Was this helpful? Yes
Dec 07,2017
Minithumbup
Lois Gocking
By: 'Gareth Matthewson'
Dec 07,2017
0 people found
this helpful
What a fantastic way to sell our house. This has been, by far the quickest, easiest and most professional service I have encountered when selling a property. Whilst keeping costs down and getting a fantastic looking Rightmove page set up, i was able to show ...
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Comment on agent fees
These fees are Excellent!! Most cost-effective way to market your property, with options in a very affordable scale! We chose the premium service, which was still Excellent, giving us a fantastic Rightmove space and service,.
Was this helpful? Yes
Nov 29,2017
Minithumbup
Richard Robinson
By: 'Roger Handley'
Nov 29,2017
0 people found
this helpful
Excellent value and service throughout. This is the second time we have used Housenetwork, first in 2010 and now in 2017. I would not use any other agency service, internet or high street, as Housenetwork is the original online service and in my opinion has always been ...
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Richard Robinson
By: 'Craig'
Nov 27,2017
0 people found
this helpful
Richard, our negotiator kept on top of things throughout the process and made sure it went through. The communication between ourselves and the staff was very efficient and good from the outset....
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Comment on agent fees
Excellent value, especially considering the communication I had with our negotiator over a prolonged period.
Was this helpful? Yes
Nov 23,2017
Minithumbup
By: 'Padgett'
Nov 23,2017
0 people found
this helpful
Fantastic service from Housenetwork. My house sold with the first viewer, great photographer. The best thing about them is the constant communication from them, loads of emails keeping you up to date with the progress and a call everyweek at a time to suit you ...
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Comment on agent fees
Nice to have a fixed fee to know what you are paying.
Was this helpful? Yes
Nov 20,2017
Minithumbup
Louise
By: 'grant'
Nov 20,2017
0 people found
this helpful
Very good service from Louis and the team at HouseNetwork. Viewings were always booked efficiently and quickly and the feedback was all chased up from the viewers which was helpful to us on how to market the property better. I especially liked the way i ...
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Comment on agent fees
Very reasonable, especially compared to the high street agent quotes i received.
Was this helpful? Yes
Nov 17,2017
Minithumbdown
By: 'Angry Customer'
Nov 17,2017
0 people found
this helpful
I paid for a premium letting package. Problem 1) I was told on the phone before I purchased that a local agent would keep hold of the house keys. Instead, they installed a key safe at the property WITHOUT my consent and left the keys in ...
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Comment on agent fees
Cheap for a reason
Was this helpful? Yes
Areas covered
  • National Online Agent

NAEA TPOS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 667 6 24 2 6 2

Agent Fees

A one-off fixed fee of your choice

We know that everyone's home and circumstances are unique, that's why we believe it's only fair to give everybody the choice of how they'd like to pay for our services too. So, whether you want to pay a low fixed fee upfront or in 12 months time - the choice is yours.

Pay Upfront Package: A single upfront fee of £699 incl VAT. That’s all you’ll ever pay.

Pay Later Package: You agree to pay a fixed fee of £699 on completion of your sale or after 12 months, whichever happens first. Buy Now - Pay Later!

Please visit www.housenetwork.co.uk for further details
Last updated at 10:00 AM 24/08/2016 by

Complaints Procedure

We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to clarify the situation and deal with any issues quickly and efficiently.

All complaints are investigated fully before we respond. This is to ensure we come back with constructive comments or course of action promptly. Our intention is to acknowledge the complaint within 3 working days, and provide a full response within 15 working days.

How to make your complaint:

All complaints are handled by a central team away from day to day administrative operations to ensure we look at each case without any direct involvement. To inform us of an issue, we request this by using the following methods:

Email: https://www.housenetwork.co.uk/contact.aspx#contact-form

Post: Complaint Handling, House Network Limited, Dawson House, Jewry Street, London, EC3N 2PJ.

Please note: We do not offer reporting via telephone as we investigate fully, and require written notice to ensure all issues are internally verified.
Last updated at 10:00 AM 24/08/2016 by
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Maiko Uchiki - upload your photo Maiko Uchiki
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bradley taylor  - upload your photo bradley taylor
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jo hughes - upload your photo jo hughes
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10 reviews

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