• Ashley Elley
    Ashley Elley
  • Kayleigh Emmott
    Kayleigh Emmott
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    David Awofisan
  • Dean Fisher
    Dean Fisher
  • Sian Smith
    Sian Smith
  • Gregg Jennings
    Gregg Jennings
  • David Edwards
    David Edwards
  • Ben Moran
    Ben Moran
  • Lois Gocking
    Lois Gocking
  • Sian Maydon
    Sian Maydon
  • Matthew Butcher
    Matthew Butcher
  • Kristina Porter
    Kristina Porter
  • Aimee Elward
    Aimee Elward
  • Richard Robinson
    Richard Robinson
  • Abigail Wills
    Abigail Wills
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    Paul Rouse
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    Lee Stairs
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    Ian Marston
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    Bradley
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    Matthew Goodbun
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    kimberley clifft
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    Maiko Uchiki
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    Jamie Williams
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    bradley taylor
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    jo hughes
At House Network we understand what your home means to you. So, when you finally make the decision to sell it - we think it's only fair that you have a dedicated team of local experts and specialist negotiators on hand to make every step of the sale as easy as possible. Part of being one of the best online estate agents is offering a fast and reliable service, as well as offering the most competitive online estate agents fees in the UK.

Great customer service is at the heart of what we do. In
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Units 13 & 13a Estate Offices, Radley Green Road
Ingatestone
Essex
CM4 0LU
01245 249110

 
Properties for sale
Properties for rent
Jul 03,2017
Minithumbup
By:
Jul 03,2017
0 people found
this helpful
House Network were the agents who sold my new house to me. I was very impressed with how often they kept me up to date with the progress of my purchase and how efficient they were in arranging my viewings. Having experienced disappointing service from my own estate agents, I only wished I had gone with House Network myself. I will certainly consider doing so in the future....
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Comment on agent fees
Not applicable
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Jun 30,2017
Minithumbup
Sian Smith
By:
Jun 30,2017
0 people found
this helpful
Friendly service, took the time to explain how they work. Hassle-free service. Great photos of the house for the sites. Sian and the team were always available for our questions and requests....
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Comment on agent fees
Good
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Jun 22,2017
Minithumbup
Aimee Elward
By:
Jun 22,2017
0 people found
this helpful
I've used House Network 3 times now. 2 for rentals and the last time to sell our house. On the whole I've had excellent customer service, particularly from our sales agent Aimee who was very communicative and helpful. The only reason I'm not giving 5 stars is because when we secured our first purchaser, the agent at the time didn't check his proof of funds and unfortunately after about 8 months into the purchase, it fell through because of this, resulting in wasted time and money. It may not be ...
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Comment on agent fees
Fees are excellent value for money
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Jun 08,2017
Minithumbup
Sian Maydon
By:
Jun 08,2017
0 people found
this helpful
We chose House Network and put our house on the market for £10,000 more than was recommended by two high street agents and it sold within 3 days! The after sales service was what I was most impressed with, they always responded very promptly to any query big or small, I honestly can't recommend them enough....
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Comment on agent fees
Excellent
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Jun 05,2017
Minithumbdown
By:
Jun 05,2017
0 people found
this helpful
I'd like to start by saying that I had done a lot of research on online estate agents before deciding to go with House Network - it wasn't something that I decided to do lightly but I was engaged with statistics about their sale rate and re-assured that it wouldn't take long to sell and that they offered exactly the same as what a high street estate agent offered but at a fraction of the price, and that their valuation was accurate for the area information they had gathered. Unfortunately, 4...
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May 18,2017
Minithumbup
Richard Robinson
By:
May 18,2017
0 people found
this helpful
The overall service was professional, efficient and courteous. If I ever had to leave a message somebody would always come back to me and I was never left unaware as to what was going on with the sale. My negotiator Richard was very helpful during the whole process and I would fully recommend House Network to anyone looking to sell thier home....
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Comment on agent fees
Excellent
Was this helpful? Yes
Apr 28,2017
Minithumbup
Aimee Elward
Richard Robinson
By:
Apr 28,2017
0 people found
this helpful
Having recently sold a property via House Network, I just wanted to say how pleased I've been with the way in which the transaction was handled from initial contact to completion of the sale. Aimee and Richard have been exceptional to deal with and handled everything with utmost efficiency. I would hesitate in recommending House Network to anyone....
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Comment on agent fees
Excellent value for the service received.
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Apr 24,2017
Minithumbup
Abigail Wills
By:
Apr 24,2017
0 people found
this helpful
Abigail was at all times professional, efficient, reliable and patient. All requests were dealt with timeously and in a business like manner. When problems arose, Abigail made every effort to liaise with all interested parties in order to find a solution. Her communication skills were very good and she always displayed a sound knowledge of company systems and procedures....
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Apr 24,2017
Minithumbup
Sian Maydon
By:
Apr 24,2017
0 people found
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After disappointing experiences with traditional local Estate Agents, I was absolutely delighted with the whole service at Housenetwork. Our home move was far from straight-forward – a complicated chain with poor communication and some parties threatening to pull out at the last minute – but our negotiator and her colleagues showed great leadership and level-headed competency in pulling the different threads together. In the early stages, I particularly valued the control that Hous...
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Comment on agent fees
Exceptionally good value. Probably unsustainable from Housenetwork's point of view.
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Apr 21,2017
Minithumbup
Sian Smith
By:
Apr 21,2017
0 people found
this helpful
All worked really well, messaging facility is very good and you always responded very quickly; the complete service is excellent value for money....
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Comment on agent fees
Excellent
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Apr 14,2017
Minithumbup
Abigail Wills
Sian Smith
By:
Apr 14,2017
0 people found
this helpful
Excellent friendly service, dealt with my house sale with minimal fuss. Gave great advise in achieve the sale of the property and assisted in dealing with problems with coveyancing...
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Comment on agent fees
Happy with the fees give the service experienced
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Apr 07,2017
Minithumbup
Aimee Elward
David Edwards
By:
Apr 07,2017
0 people found
this helpful
From start to finish I found the whole service to be friendly and professional and excellent value for money with substantial savings when compared to local agents....
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Comment on agent fees
Saved me over £4000!
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Apr 04,2017
Minithumbup
Richard Robinson
By:
Apr 04,2017
0 people found
this helpful
The process from start to finish was simple and seamless. The price was substantially lower than that of any high street agent and I liked the fact they do not do the hard sell as I simply do not believe this to be necessary in selling houses. The after process was great, they did everything needed to get to completion and I would certainly use them again....
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Comment on agent fees
Excellent
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Mar 31,2017
Minithumbup
Aimee Elward
By:
Mar 31,2017
0 people found
this helpful
The whole experience from start to finish was efficient and very professional, from the photographers visit to going live online to all the viewings arranged, every member of staff I spoke to were courteous and responded so promptly. I consider doing my own viewings an advantage as no one knows your home like you do and I did them all on one 'open day' I honestly could not fault the service and setting aside the money I have saved on high street agents commission this service is far better than ...
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Comment on agent fees
Excellent
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Mar 30,2017
Minithumbup
By:
Mar 30,2017
0 people found
this helpful
Saved £8k in fees and got over asking price (which the High Street agent had said was overly ambitious) so I was delighted. I genuinely think it's better to meet prospective buyers yourself anyway, you end up answering questions about your house and selling it much better than some stranger estate agent wandering around with a piece of paper anyway!! We found that most people want to view on evenings and weekends which is precisely when estate agents struggle to book people in. HNW were su...
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Comment on agent fees
Very competitive
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Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
We found the agents very helpful and were good at pushing the sale through. The communication was regular and we were always kept updated throughout the process by our negotiator. Even when we had a sale fall through, our negotiator managed to secure us a new buyer almost immediately and a higher asking price offer than the previous sale. I would never use a high street agent again....
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Comment on agent fees
Very Good
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Mar 21,2017
Minithumbdown
By:
Mar 21,2017
0 people found
this helpful
Unhelpful, unprofessional and caused us ALOT of unnecessary stress! Failed to do BASIC checks on our buyers and as a result we very nearly lost our new house! They lied and were incompetent, I ended up working directly with our sellers estate agent to resolve the issue! Avoid, avoid, avoid!...
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Comment on agent fees
Very cheap - turns out there is a reason for that!
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Why waste your money on a high street agent when House Network can satisfy all your needs at a fraction of the cost. They did more than any high street agent had ever done for us in the past, the photographer was wonderful, the valuation and descriptions perfect. Aimee and Richard where especially great to deal with, they made me feel so confident and in total control. I would not hesitate to recommend House Network to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Abigail Wills
By:
Mar 03,2017
0 people found
this helpful
We were pleased with the service we received from House Network and were kept up to date on the progress of our sale throughout. Fees were realistic and we saved £4000 overall....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 01,2017
Minithumbup
Sian Maydon
By:
Mar 01,2017
0 people found
this helpful
Following a bruising and unsuccessful high street agent experience and on the recommendation of family members we signed up with Housenetwork ..... and are so very pleased that we did! Every HN employee helping us has exampled professionalism, strong listening and information sharing skills and warm and helpful customer relationship management throughout and our prime negotiator Sian was particularly efficient, patient and supportive. In testing times we at last have a sale and can only speak hi...
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Comment on agent fees
Great value for money
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Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
House Network are efficient, friendly, professional and inexpensive. They communicate well with the client and you can contact them anytime should you need to talk to someone. I found the house selling process easy using House Network....
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Comment on agent fees
Good fees.
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Feb 23,2017
Minithumbup
Sian Maydon
By:
Feb 23,2017
0 people found
this helpful
This is the second time we've used Housenetwork and Sian delivered fantastic service yet again - nothing too much hassle and speedy responses every time. Would definitely recommend!...
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Comment on agent fees
Fixed low fee - fantastic. Days of % fees must be limited...
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Feb 22,2017
Minithumbup
Richard Robinson
By:
Feb 22,2017
0 people found
this helpful
Richard was very professional, friendly & competent starting from instruction to exchange of contracts. All queries were very promptly solved & kept in regular contact with matters regarding the sale ie viewings, & kept us up to speed with the buyer & their solicitor though out the sale. The same goes for any support staff at housenetwork. Made the hard stressful experience of selling a house so much easier & succeeded in selling the house £35,000 above asking price o...
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Comment on agent fees
Very good value for money housentwork very clearly itemise services unlike a lot of high agents are legally required to do so & many do not.as well as overcharge within a overall fee
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Feb 22,2017
Minithumbup
Richard Robinson
Sian Smith
By:
Feb 22,2017
0 people found
this helpful
Excellent service -friendly, efficient and really helped the transaction go through smoothly. I will definitely recommend housenetwork to others. I already have!...
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Comment on agent fees
Great value
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
After a little research and ofcourse the attractive sales packages these online companies offer, I decided to sell using an internet based estate agent for the first time and reading many reviews decided House network were the guys to sell with.. from first contact I've been very happy with the communication and organising of the online listing with superb pictures and fast turnaround. My sale was lengthy due to a chain break for unforeseen circumstances but these guys and mainly Aimee Elwards h...
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Comment on agent fees
Compared to any high street estate agent I can't fault the fee... I'm very happy with the service I received.
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
1 people found
this helpful
In general the way they kept in contact was absolutely superb, I was particular impressed with the clarity of the information provided. Thi was also evident in the quality of the potential buyers they put my way as they always knew exactly what thier situation was, and thankfully I did not have to put up with any time wasters! The website is great as I felt it was my own and was 100% in control but knew I could speak to my negotiator who was always more than happy to work with me. I have already...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2017
Minithumbup
Richard Robinson
By:
Feb 14,2017
0 people found
this helpful
We were very happy with House Network - we felt in much better hands than with high street agents before! We were particularly impressed with their communication in general - whether it be for arranging viewings or when we had any queries for them. The staff are all very kind on the phone and by email, and we would not hesitate to recommend them in the future. A particular thanks to Richard Robinson, who helped making the whole process go as smoothly as possible!...
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Comment on agent fees
The fees seem reasonable (especially compared to high street agent's fees!!!) and cover preparation (photos, etc) and excellent service throughout the process.
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Feb 09,2017
Minithumbup
Aimee Elward
Ben Moran
By:
Feb 09,2017
0 people found
this helpful
I have just completed the sale of my property with House network, I found the service excellent from start to finish. Ben came to the house to take the photos which were very professional and put me at ease. Aimee was always on the end of the phone to keep me up to date on the progress and was very polite and friendly. I have no hesitation in recommending them to friends and family....
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Comment on agent fees
Good much better than most estate agents.
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Feb 06,2017
Minithumbup
Aimee Elward
By:
Feb 06,2017
0 people found
this helpful
10/10 Nothing to change, House Network were great, great communication, handled all queries promptly. Thank you for your help....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 28,2017
Minithumbup
By:
Jan 28,2017
1 people found
this helpful
Great service, house was valued and marketed very well, and lots of viewings arranged. We sold within 10 days so very impressed with the way they managed the process. This was an easy house to sell, so I had little contact after acceptance of offer and completion, I think I only asked 1 question, so Aimee had an easy job.... I would certainly use them again....
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Comment on agent fees
Decent fees - reasonable for what they did.
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Areas covered
  • National Online Agent

NAEA TPOS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Agent Fees

A one-off fixed fee of your choice

We know that everyone's home and circumstances are unique, that's why we believe it's only fair to give everybody the choice of how they'd like to pay for our services too. So, whether you want to pay a low fixed fee upfront or in 12 months time - the choice is yours.

Pay Upfront Package: A single upfront fee of £699 incl VAT. That’s all you’ll ever pay.

Pay Later Package: You agree to pay a fixed fee of £699 on completion of your sale or after 12 months, whichever happens first. Buy Now - Pay Later!

Please visit www.housenetwork.co.uk for further details
Last updated at 10:00 AM 24/08/2016 by

Complaints Procedure

We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to clarify the situation and deal with any issues quickly and efficiently.

All complaints are investigated fully before we respond. This is to ensure we come back with constructive comments or course of action promptly. Our intention is to acknowledge the complaint within 3 working days, and provide a full response within 15 working days.

How to make your complaint:

All complaints are handled by a central team away from day to day administrative operations to ensure we look at each case without any direct involvement. To inform us of an issue, we request this by using the following methods:

Email: https://www.housenetwork.co.uk/contact.aspx#contact-form

Post: Complaint Handling, House Network Limited, Dawson House, Jewry Street, London, EC3N 2PJ.

Please note: We do not offer reporting via telephone as we investigate fully, and require written notice to ensure all issues are internally verified.
Last updated at 10:00 AM 24/08/2016 by
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bradley taylor  - upload your photo bradley taylor
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