At House Network we understand what your home means to you. So, when you finally make the decision to sell it - we think it's only fair that you have a dedicated team of local experts and specialist negotiators on hand to make every step of the sale as easy as possible. Part of being one of the best online estate agents is offering a fast and reliable service, as well as offering the most competitive online estate agents fees in the UK.

Great customer service is at the heart of what we do. In
Read full description...At House Network we understand what your home means to you. So, when you finally make the decision to sell it - we think it's only fair that you have a dedicated team of local experts and specialist negotiators on hand to make every step of the sale as easy as possible. Part of being one of the best online estate agents is offering a fast and reliable service, as well as offering the most competitive online estate agents fees in the UK.

Great customer service is at the heart of what we do. In fact, because we're so confident you'll be impressed by our fantastic service (with a 99.9% success rate so far), we offer every customer our 'Great Service Guarantee'.

So, whilst we don't have swanky offices on the high street, you can be certain that behind our online platform, our team of real people are dedicated to helping you through the sales process, every step of the way.

At House Network our people are here to help sell your property as quickly as possible, for the highest price. When it comes to paying we think it's fair to offer you a choice of when and how to pay - though the package you get is identical whichever way you choose:

Pay Upfront Package: A single upfront fee of �699 incl VAT. That�s all you�ll ever pay.

Pay Later Package: You agree to pay a fixed fee of �699 on completion of your sale or after 12 months, whichever happens first. Buy Now - Pay Later!
House Network

Units 13 & 13a Estate Offices, Radley Green Road
Ingatestone
Essex
CM4 0LU
01245 249110

www.housenetwork.co.uk

Properties for Sale
Properties to Rent

“ Great service... ”

Jul 20,2018
Minithumbup
By: 'John'
Jul 20,2018
0 people found
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House Network were great - special mention to the patient and excellent support we had from our negotiator Mr Richard Robinson!...
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Great Price
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“ Repeat customer... ”

Jul 11,2018
Minithumbup
By: 'Carole C'
Jul 11,2018
0 people found
this helpful
Second time we used the HouseNetwork, that says so much! Professional, easy to work with and such good value for money. Megan did a great job with our buyers and made the process easy for us. Did check out newer competitors but they didn't ...
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Unbelievable value for money.
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“ Returning customer... ”

Jul 11,2018
Minithumbup
By: 'Kelly'
Jul 11,2018
0 people found
this helpful
Better than a high street agent and would recommend to anyone. I would never use a high street agent. Service was great....
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Reasonable fees for the service provided.
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“ More than happy... ”

Jul 05,2018
Minithumbup
By: 'Gerry.'
Jul 05,2018
0 people found
this helpful
Getting through to Sian was easy I found House network to be very efficient and prompt action was taken to all of my inquiries....
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Comment on agent fees
I was the purchaser but seeing their fees they seem to be fair.
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“ Great professional service... ”

Jun 22,2018
Minithumbup
By: 'Chris James'
Jun 22,2018
0 people found
this helpful
This was the second time we used House Network to sell a property, and the service was excellent again. We were particularly impressed with our personal negotiator, Zachary Warwick, who helped us navigate through an unusually stressful sale due to a very demanding buyer. Thanks ...
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Excellent value for money
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“ Great service... ”

Jun 21,2018
Minithumbup
By: 'Mrs B'
Jun 21,2018
0 people found
this helpful
I was initially very dubious about using an 'online' estate agent as I wasn't convinced we would be given the same level of service as an agent on the High Street. I was however, completely mistaken. The valuation was spot on as we sold ...
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Comment on agent fees
Very reasonable
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“ A fantastic service from the initial phonecall to the sell. We cannot praise them enough and would highly recommend their services... ”

Jun 18,2018
Minithumbup
By: 'Great service'
Jun 18,2018
0 people found
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A fantastic service from the initial phonecall to the sell. We cannot recommend them enough. And would certainly use them again...
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Very reasonable considering the fantastic service
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“ Excellent service and stress free... ”

Jun 11,2018
Minithumbup
By: 'Paul smith'
Jun 11,2018
0 people found
this helpful
The sale process with House network has been very relaxed and easy. Richard our dedicated member of staff has provided regular updates and has been a great help. The online systems makes it stress free to reply. I wouldn't hesitate In recommending House network ...
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Comment on agent fees
Very reasonable
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“ Excellent... ”

Jun 09,2018
Minithumbup
By: 'Alexis'
Jun 09,2018
0 people found
this helpful
This is the third time I have used House Network and they have been excellent every time. Very quick to respond and friendly. Why wouldn't you want to save thousands of pounds ?...
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Great value
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“ Great way to sell your property... ”

Jun 09,2018
Minithumbup
By: 'John Bush'
Jun 09,2018
0 people found
this helpful
House Network were brilliant helped us every step of the way our negotiator Megan was always there if we had any questions. We completed on our house last week and we're very pleased with the service House Network provided. We would definitely recommend House ...
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Comment on agent fees
Good
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“ Glad i went with an online estate agent... ”

Jun 08,2018
Minithumbup
By: 'Mickey'
Jun 08,2018
0 people found
this helpful
Overall very happy with the level of service i received. Initially i was a little sceptical of a "online estate agent" and did a lot of research before contacting House Network and another online estate agent - in the end i met with ...
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Excellent fees
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“ Excellent service... ”

Jun 03,2018
Minithumbup
By: 'Elvira Galambos'
Jun 03,2018
0 people found
this helpful
Amazing service from start to finish, always there to help with prompt replies to messages! Well-worth selling through HN! Thank you Sian for all your hard work!...
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Comment on agent fees
Very affordable! At least third of the price of high street agents for exactly the same service.
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“ Excellent service and great value!... ”

Jun 03,2018
Minithumbup
By: 'PazQuiz'
Jun 03,2018
0 people found
this helpful
This is the 3rd time our family have used Housenetwork The service is great, there is no compromise just because the cost is low! Richard and the Team are prompt to answer calls /mail and provided the right level of attention and guidance No hesitation ...
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Excellent
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“ Professional... ”

Jun 01,2018
Minithumbup
By: 'Kate C'
Jun 01,2018
0 people found
this helpful
I've used Housenetwork several times and have always found them to be friendly and professional. The online system they use is very efficient, it is easy to communicate with them either online or by phone and I always receive a reply from my personal ...
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Excellent value for money
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“ First class service at a reasonable price... ”

May 31,2018
Minithumbup
By: 'John'
May 31,2018
0 people found
this helpful
Kept well informed at all stages. Staff are friendly and professional. A quality service, can recommend and would use again definitely...
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Comment on agent fees
Very competitive
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“ Excellent Service... ”

May 20,2018
Minithumbup
By: 'Alison'
May 20,2018
0 people found
this helpful
This is the third time we have sold through House Network and once again we were delighted with the service and the money we saved from not going with a traditional High Street agent. Very professional service from start to finish. We would definitely recommend ...
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“ Simple from start to finish.... ”

May 15,2018
Minithumbup
By: 'Kate'
May 15,2018
0 people found
this helpful
Using UK house network has been brilliant from the initial call right through to exchange. The viewings were easily organised....
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Comment on agent fees
Brilliant value
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“ House sale... ”

May 10,2018
Minithumbup
By: 'Jackie'
May 10,2018
0 people found
this helpful
This is my second time using House Network. Excellent service, handled everything really well from organising viewings to sorting out completion. Would really recommend....
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Comment on agent fees
Good
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“ great service... ”

Apr 30,2018
Minithumbup
By: 'Ann Raske'
Apr 30,2018
0 people found
this helpful
a recomended service, which excelled expectations. good price nice friendly team, prompt replies to calls. couldn't ask for better...
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Comment on agent fees
very good
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“ Excllant service... ”

Apr 30,2018
Minithumbup
By: 'Clare'
Apr 30,2018
0 people found
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Excellent service from House Network. Would definitely recommend them. Our sales negotiator Lois was fantastic she always returned calls promptly and seemed to know exactly what was happening in our chain when no on else did....
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“ A brilliant no brainer!... ”

Apr 15,2018
Minithumbup
By: 'New Lease of life!'
Apr 15,2018
0 people found
this helpful
Recommended to us by a friend and neighbour for which they received a bonus from House Network! Rep. from House Network came to prepare photos and plans for the online Website. We had access to add or detract from photos and text and so had ...
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Comment on agent fees
good - (under statement?!)
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“ A breath of fresh air... ”

Apr 12,2018
Minithumbup
By: 'Madge'
Apr 12,2018
1 people found
this helpful
House Network have been a breath of fresh air. Their professionalism and integrity are second to none and I wouldn't just recommend them, I'd say you'd be mad not to use them to sell your house. They follow up every phone call ...
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Comment on agent fees
Excellent value for money
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“ Excellent... ”

Apr 11,2018
Minithumbup
By: 'Phil'
Apr 11,2018
0 people found
this helpful
We sold within a few days. Great from start to finish. Our Negotiator was excellent all through the process. Thanks for everything!...
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Comment on agent fees
Very reasonable fees
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“ Always first class service... ”

Apr 09,2018
Minithumbup
By: 'Clive Jones'
Apr 09,2018
0 people found
this helpful
I've sold several houses through Housenetwork and have always been delighted with the service. The quality of the presentation on websites with very good photos and videos is especially good. They were the first online estate agents and still the best and I have ...
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Comment on agent fees
Very reasonable and much better value than traditional high street agents.
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“ Fantastic experience!... ”

Mar 19,2018
Minithumbup
By: 'Andrew N'
Mar 19,2018
0 people found
this helpful
This is the second time we have sold a property using House Network and wouldn't look elsewhere were we to sell again. We couldn't be happier with the service we have received. The savings over a regular high street estate agents are huge ...
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Comment on agent fees
Excellent value - saved us over £4,000 for basically the same service as a high street agency
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“ Excellent, professional and good communication.... ”

Mar 19,2018
Minithumbup
By: 'Tracey Maxwell'
Mar 19,2018
0 people found
this helpful
Excellent service as usual. I have sold 3 properties and rented my flat twice with House Network without any hassle. Definitely use them again....
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Comment on agent fees
Reasonable competitive prices.
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Mar 12,2018
Minithumbup
By: 'Susan'
Mar 12,2018
0 people found
this helpful
Excellent customer service. Richard responded to every e mail quickly and resolved queries or requests efficiency and courteously. Thank you. You made my house purchase stress free....
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Mar 11,2018
Minithumbup
By: 'Kerry Birdsall'
Mar 11,2018
0 people found
this helpful
Used you before. Everything was handled really well. Really appreciate your help with this sale as I know it wasn't the easiest! Would definitely recommend house network and in particularly the lovely Sian Smith....
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Comment on agent fees
Amazing value for money.
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Mar 09,2018
Minithumbup
By: 'Mr and Mrs Johnson'
Mar 09,2018
0 people found
this helpful
Hannah Waller was amazing very helpful and polite. Always got back to me if I had any questions and kept me updated along the way. I went with another estate agent to sell my property but wish I had used House network!! Thanks Hannah...
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Mar 07,2018
Minithumbup
By: 'Sue C'
Mar 07,2018
0 people found
this helpful
Great service, in particular from Stuart Pickering the estate agent. The team in the office kept us up to date and answered any questions we had. Would use your service again and no hesitation in recommending you to anyone. Thank you....
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Comment on agent fees
Good price and value for money
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Areas covered
  • National Online Agent

NAEA TPOS




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Agent Fees

A one-off fixed fee of your choice

We know that everyone's home and circumstances are unique, that's why we believe it's only fair to give everybody the choice of how they'd like to pay for our services too. So, whether you want to pay a low fixed fee upfront or in 12 months time - the choice is yours.

Pay Upfront Package: A single upfront fee of £699 incl VAT. That’s all you’ll ever pay.

Pay Later Package: You agree to pay a fixed fee of £699 on completion of your sale or after 12 months, whichever happens first. Buy Now - Pay Later!

Please visit www.housenetwork.co.uk for further details
Last updated at 10:00 AM 24/08/2016 by

Complaints Procedure

We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to clarify the situation and deal with any issues quickly and efficiently.

All complaints are investigated fully before we respond. This is to ensure we come back with constructive comments or course of action promptly. Our intention is to acknowledge the complaint within 3 working days, and provide a full response within 15 working days.

How to make your complaint:

All complaints are handled by a central team away from day to day administrative operations to ensure we look at each case without any direct involvement. To inform us of an issue, we request this by using the following methods:

Email: https://www.housenetwork.co.uk/contact.aspx#contact-form

Post: Complaint Handling, House Network Limited, Dawson House, Jewry Street, London, EC3N 2PJ.

Please note: We do not offer reporting via telephone as we investigate fully, and require written notice to ensure all issues are internally verified.
Last updated at 10:00 AM 24/08/2016 by

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