• Josh Fox-Cooper
    Josh Fox-Cooper
  • Jake Perkins
    Jake Perkins
  • Stuart Shiers
    Stuart Shiers
  • Daniel Raphael
    Daniel Raphael
  • Stephen Sanders
    Stephen Sanders
  • Jamie Forgan
    Jamie Forgan
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • Alasdair Macdonald
    Alasdair Macdonald
  • Hiten Devshi
    Hiten Devshi
  • James Blissett
    James Blissett
  • Phifi Tsannos
    Phifi Tsannos
  • Mark Azzopardi
    Mark Azzopardi
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    Adam Taylor
  • claim your profile
    Benjamin Pariente
  • George Papanastasiou
    George Papanastasiou
  • claim your profile
    Jane Havell
  • claim your profile
    Samantha Scott
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    Nisha
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    Samantha
Estate agents in Camden, Islington, Highbury and Archway, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combin Read full description...Estate agents in Camden, Islington, Highbury and Archway, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Jun 20,2017
Minithumbup
George Papanastasiou
By:
Jun 20,2017
0 people found
this helpful
Excellent service and very professional throughout the process. George handled everything and always responded quickly when we had questions. Would strongly recommend him to others....
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Jun 16,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By:
Jun 16,2017
0 people found
this helpful
Daniel was professional, friendly and diligent at all stages. He went beyond the call of duty to ensure I could move into my flat as soon as possible, despite difficulties. When Daniel wasn't available, Stephen stepped in and was equally helpful in sorting things out!...
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Comment on agent fees
The fees seem to be about average for this kind of agency
Was this helpful? Yes
Jun 13,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By:
Jun 13,2017
0 people found
this helpful
Stephen helped us secure tenants for my flat. Regular updates and good communication throughout the whole process, which wasn't as easy as we'd hoped due to changes in the current market...
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Comment on agent fees
The agents fees are competitive
Was this helpful? Yes
Jun 10,2017
Minithumbup
Stuart Shiers
By:
Jun 10,2017
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Bought a property through Hotblack - very smooth process. Stuart helped tremendously with liaising between buyer and seller. Would definitely recommend to others....
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Jun 09,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By:
Jun 09,2017
0 people found
this helpful
I have been using Hotblacks to let a flat for me for over a decade. they are very professional, responsive and accommodating to my needs, going beyond what is strictly necessary to fulfill their role. I have occasionally investigated other possible agents, but always stay with Hotblack....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 08,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By:
Jun 08,2017
0 people found
this helpful
They are good to work with and take the hassle out of the renting my property, would recommend this company....
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Comment on agent fees
moderate
Was this helpful? Yes
Jun 08,2017
Minithumbup
George Papanastasiou
Josh Fox-Cooper
By:
Jun 08,2017
0 people found
this helpful
Both George and Josh were extremely helpful in letting our flat - very informative and I was pleasantly surprised that the flat was let so quickly compared to other agents we used previously - both were very friendly and supportive and I felt I could ask them anything and they would know the answer straight away - definitely be using these again! Top guys who go that extra mile - with very easy going, non pushy, happy to help personalities couldn't ask for better Γ°ΕΈβ€˜Ε’Γ°ΕΈΒΒ»...
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Comment on agent fees
Good fees
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Jun 08,2017
Minithumbup
Jessica Pinnick
By:
Jun 08,2017
0 people found
this helpful
I was being relocated from Manchester to London by my employers, and they had arranged for me to be shown around a couple of flats by Jess. Jess was very knowledgeable about both the area and the flat itself and could answer all of my questions (in the past I have found too many other agents cannot answer any questions at the time and need to refer back to office) and in general was not at all pushy or "salesy". Above all, she was friendly and really easy to get along with. Once ...
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Comment on agent fees
N/A - these were negotiated direct by my employer
Was this helpful? Yes
Jun 07,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By:
Jun 07,2017
0 people found
this helpful
We found Hotblack Desiato very good. Daniel responded to emails quickly and was genuinely invested in helping us choose the right area for us as we are new to the city. We also briefly dealt with Stephen in the Islington office who was equally as obliging and professional....
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Comment on agent fees
We found the fees fair considering how professional the service was. We were driven to viewings and every appointment was clearly organised and Daniel or the driver was very punctual. When we secured our apartment Hotblack ensured it was professionally cleaned to a pristine standard. Signing of documents etc was also effortless when dealing with them and as mentioned everything was dealt with swiftly and efficiently
Was this helpful? Yes
Jun 07,2017
Minithumbup
Jessica Pinnick
Samantha
By:
Jun 07,2017
0 people found
this helpful
Having dealt with agents in Sydney, Hong Kong, New York City and now London, Jess has been a pleasure to deal with. Highly responsive and easygoing. We've dealt with mainly Jess but both she and Sam have been great throughout the process of signing the lease. Thank you! Overall the experience of Hotblack Desiato generally has also been positive. Think the web presence and marketing is strong; we were right on your website after viewing this current apartment. Side note: Had an interesting time ...
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By: Jessica
Jun 07, 2017
View all comments (1)
Thank you for filling out the review page, it really helps future tenants and landlords get an idea of how we work and who we are! I just wanted to follow up on the two improvement points you made in your review. On your first point, in which you mention the other offer that was received on the property after you had already made your initial offer; I want to clearly confirm that this is indeed the truth. I can understand your concern in thinking that agents use this β€˜technique’ to try and g ...
Jun 06,2017
Minithumbup
Stuart Shiers
Mark Azzopardi
By:
Jun 06,2017
0 people found
this helpful
Stuart and Mark were incredibly helpful during the sale of my flat. I was very happy with the price received and the service all the way through. The reason I hired them in the first place was because I also enjoyed dealing with them as a buyer. I would recommend them strongly....
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Comment on agent fees
good- competitive
Was this helpful? Yes
Jun 06,2017
Minithumbdown
By:
Jun 06,2017
0 people found
this helpful
Instead of a tenant they got me a man who used the premises as a *. They verbally said not to worry about the fee for finding my next tenant given they were responsible for installing him in the property. When I was in a position to rent again having evicted the tenant, they reneged on this offer and wanted to charge me the full amount for finding a new tenant. Naturally I have not engaged with them since nor would I ever in future. They wrote to me recently after seeing my property online and o...
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Comment on agent fees
See above.
Was this helpful? Yes
By: David
Jun 09, 2017
View all comments (1)
Fortunately we do not receive many bad reviews as our statistics will prove, but it is not nice to receive a negative one, more so when you read one which only tells half the story. Yes we introduced a tenant who, despite being referenced and passed by an independent referencing agency, managed to produce a false passport and a false identity. The police confirmed this. And yes, it turned out that the fictitious fraudster posing as a bona fide tenant was running some sort of a brothel and des ...
May 29,2017
Minithumbup
George Papanastasiou
By:
May 29,2017
0 people found
this helpful
We are renting for the first time and just walked into the estate agents on a whim. George was really friendly and proactive. He helped us through the process and was patient enough to answer all of our questions. Many people talk about a lack of integrity in the London housing market, but we can vouch that George was totally honest with us and came across as genuinely interested in our progress. Also - and this is a bonus for busy people - we had one point of contact from the start AND we could...
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Comment on agent fees
Fair.
Was this helpful? Yes
May 29,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By:
May 29,2017
0 people found
this helpful
Worked with Daniel on renting a flat in Hoxton. We had a few unresolved issues from the landlord before we moved in but Daniel with the help of Stephen got everything sorted for us in the end and kept in contact throughout the process. I would have no hesitation to recommend the services of this team....
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Was this helpful? Yes
May 28,2017
Minithumbup
Mark Azzopardi
By:
May 28,2017
0 people found
this helpful
Just a great experience from beginning to end. Always in touch , knowledgable and nothing was too much trouble. I highly recommend, thank you !...
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Was this helpful? Yes
May 26,2017
Minithumbup
Stuart Shiers
By:
May 26,2017
0 people found
this helpful
I would recommend Hotblack Desiato. Their service is prompt, friendly and informative and never pushy. It was a pleasure dealing with them over the last few months. I am relieved the sale has completed and was very happy with the service I received....
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Comment on agent fees
They are standard for the industry.
Was this helpful? Yes
May 25,2017
Minithumbup
Daniel Fairbain
By:
May 25,2017
0 people found
this helpful
As a first time landlord, I found Daniel to be a helpful guide through the lettings process. He was thorough and efficient and kept me informed of the key developments without swamping me with emails and calls....
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Was this helpful? Yes
May 24,2017
Minithumbup
George Papanastasiou
By:
May 24,2017
0 people found
this helpful
Very informative and helpful. Quick response times to emails. Thank you for getting us a great property. A good service....
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Comment on agent fees
Quite high
Was this helpful? Yes
May 23,2017
Minithumbup
Josh Fox-Cooper
By:
May 23,2017
0 people found
this helpful
Hotblacks found us suitable tenants within hours of our existing tenants falling through, and all proceeded very amiably and constructivley....
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Was this helpful? Yes
May 22,2017
Minithumbup
Hiten Devshi
Alasdair Macdonald
By:
May 22,2017
0 people found
this helpful
Hiten and Alistair were fantastic throughout the whole process. I felt like I could trust their professional opinion and it felt like a partnership all the way through from valuation to completion....
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Was this helpful? Yes
May 19,2017
Minithumbup
Alasdair Macdonald
Hiten Devshi
By:
May 19,2017
0 people found
this helpful
Alasdair and Hiten provided us with an excellent service with exceptional communication throughout the process, from initial valuation / marketing thoughts through to completion. We would definitely recommend them to our friends in the area....
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Comment on agent fees
Competitive
Was this helpful? Yes
May 19,2017
Minithumbup
Hiten Devshi
By:
May 19,2017
0 people found
this helpful
I called Hiten after I saw the property advertised and he answered all of my questions in a detailed and professional manner. At the viewing he was on time and courteous and again proved to have an intimate knowledge of the property. During the purchase process, Hiten kept me informed every step of the way and clearly was doing the same with the vendor so there were no surprises on either side. Hiten also went the extra mile by contacting my solicitor to offer his help at a particularly criti...
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Comment on agent fees
Fees N/A for this transaction
Was this helpful? Yes
May 16,2017
Minithumbup
By:
May 16,2017
0 people found
this helpful
Difficult deciding which agency to manage our flat, given how many there are in the area. We asked Hotblacks and 2 others to take a look, and Hotblacks pipped the others to the post based on price and general feeling of confidence we got from them. They are clearly very knowledgable of the area itself and rental values. They also found us a tenant really quickly - we had 3 offers within 3 days of the flat going online. Our tenant moved in earlier this month, and all going well so far! Only slig...
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Comment on agent fees
Good, discount given as we bought flat through them
Was this helpful? Yes
May 16,2017
Minithumbup
Mark Azzopardi
By:
May 16,2017
0 people found
this helpful
My daughter and I were delighted with the service given by Mark, he was extremely knowledgeable about the property we wished to purchase and very informative about the housing market in the local area....
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Was this helpful? Yes
May 16,2017
Minithumbup
George Papanastasiou
Josh Fox-Cooper
By:
May 16,2017
0 people found
this helpful
George was incredibly helpful in liaising with us and our tenants when some building work issues occurred causing delays to moving dates. George was calm under pressure, offered great advice and acted as a fair and understanding go-between. His natural 'can do' attitude made what could have been a highly problematic situation, very manageable and stress free. I cannot recommend him enough. Josh and the team did a brilliant job of securing tenants for us. Josh was very engaging and personabl...
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Comment on agent fees
Fine
Was this helpful? Yes
May 16,2017
Minithumbup
Alasdair Macdonald
By:
May 16,2017
0 people found
this helpful
Alasdair was extremely helpful and pro active in selling our flat. He valued the flat correctly as he was very knowledgable of the local market and secured us many viewings. Above all, Alasdair was always contactable, and if away from his desk, he would return calls without fail. This meant that the stressful process of buying and selling a property was made as stress free as possible- as a family with two very young children, this was invaluable. He maintained close contact after the property...
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Was this helpful? Yes
May 15,2017
Minithumbup
Stuart Shiers
By:
May 15,2017
0 people found
this helpful
It took us nearly two years to find our next residence in Canonbury. During this period, Hotblack & Desiato sent us property notifications that focused on our requirements. They did not employ the scattergun approach used by so many other agents. When we decided to make an offer on an apartment that Stuart Shiers showed us, then Stuart was entirely helpful in a truly professional way. He organised for us to have access with architects and builders on several occasions and assisted in our neg...
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Comment on agent fees
N/A
Was this helpful? Yes
May 12,2017
Minithumbup
George Papanastasiou
By:
May 12,2017
0 people found
this helpful
Very helpful, got us the information we needed in a timely fashion. George helped us rent our flat and get through the paperwork....
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Was this helpful? Yes
May 12,2017
Minithumbup
George Papanastasiou
By:
May 12,2017
0 people found
this helpful
George was the most helpful out of the 5 letting agents that I had dealt with. He was professional, honest and very proactive with any questions or query's that we had. I will be sure to pass on his details to friends looking to move into the area....
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Comment on agent fees
Good
Was this helpful? Yes
May 12,2017
Minithumbup
Mark Azzopardi
By:
May 12,2017
0 people found
this helpful
Mark was absolutely brilliant. He couldn't have been more helpful. I could only view the property at awkward times, but he got up at the crack of dawn and stayed late on Fridays to let me in, and kept me well informed throughout the entire process. I will definitely get in touch if I think of selling up in future....
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Was this helpful? Yes

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Agent Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Camden Town
67 Parkway, London NW1 7PP
(78)
Highbury
2 - 4 Highbury Park, London N5 2AB
(103)
Islington
314 Upper Street, London N1 2XQ
(122)

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