• Josh Fox-Cooper
    Josh Fox-Cooper
  • Jake Perkins
    Jake Perkins
  • Stuart Shiers
    Stuart Shiers
  • Daniel Raphael
    Daniel Raphael
  • Stephen Sanders
    Stephen Sanders
  • Jamie Forgan
    Jamie Forgan
  • Daniel Fairbain
    Daniel Fairbain
  • Nathan Rosel
    Nathan Rosel
  • Tom Kimberley
    Tom Kimberley
  • Jessica Pinnick
    Jessica Pinnick
  • Alasdair Macdonald
    Alasdair Macdonald
  • Hiten Devshi
    Hiten Devshi
  • James Blissett
    James Blissett
  • Phifi Tsannos
    Phifi Tsannos
  • Paul Brooke
    Paul Brooke
  • claim your profile
    Mark Azzopardi
  • claim your profile
    Adam Taylor
  • claim your profile
    Benjamin Pariente
  • claim your profile
    George Papanastasiou
Estate agents in Camden, Islington, Highbury and Archway, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combin Read full description...Estate agents in Camden, Islington, Highbury and Archway, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Feb 23,2017
Minithumbup
By:
Feb 23,2017
Featured Review
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We were pleased with our recent experience with Tom when renting our flat. He replied promptly to all our inquiries & we were impressed with his preparation and professional, courteous service. He managed to provide what we requested to the landlord and kept his promise to redecorate the flat prior to our moving date. We appreciated his caring approach in contrast to the agents we have come across at other agencies. Our flat is a managed property by Hotblack Desiato itself and we are very ...
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Feb 21,2017
Minithumbup
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Feb 21,2017
Featured Review
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Nathan was very helpful throughout the entire process. The flat was the first one we looked it and he explained the process and the relevant costs simply and thoroughly. He was always available and went above and beyond to remain in touch during the process. I felt comfortable contacting him for even small questions and he was prompt and thorough in his responses. He made this a very enjoyable experience....
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Comment on agent fees
N/A
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Feb 13,2017
Minithumbup
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Feb 13,2017
Featured Review
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Excellent service from Jessica. Achieved full asking price, no conditions and the tenant moved in 5 days after I accepted the offer. An exceptionally speedy and efficient service. Thank you...
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Feb 06,2017
Minithumbup
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Feb 06,2017
Featured Review
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Daniel is friendly and did a great job since the viewing of the flat until the final details. He was free by e-mail or phone for any question we had and resolved them quickly....
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Feb 03,2017
Minithumbup
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Feb 03,2017
Featured Review
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Jessica was a pleasure to work with from day one. Professional, diligent and very friendly. I had to move fast and Jess made sure the process was quick and painless. She also went above and beyond when I required paperwork which was not the standard type. I would highly recommend her....
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Comment on agent fees
Fees are reasonable.
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Feb 01,2017
Minithumbup
By:
Feb 01,2017
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Jessica is not only responsible but also passionate for her job. There were few problems happened while we were looking for a flat, however, Jessica helped a lot, she's truly a reliable agent. Me and my friend highly recommended her to be your agent....
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Comment on agent fees
good
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Feb 01,2017
Minithumbup
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Feb 01,2017
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Stephen and Daniel provided a friendly and responsive service for our flat search. There were no hard- sell tactics employed....
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Jan 30,2017
Minithumbup
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Jan 30,2017
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Jessica and Stephen were absolute stars in coordinating our new tenancy from start to finish, going above and beyond to help....
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Comment on agent fees
good and affordable
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Jan 30,2017
Minithumbup
By:
Jan 30,2017
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The guys at Hotblack Desiato were VERY helpful and managed to get all the paperwork done very quickly and efficiently which was especially important due to our tight timeline. (we had to move in within a matter of a couple of days). Throughout the entire process they were very professional and efficient something that is NOT a given with other real estate agents. Hotblacks approach was much more personal and much less salesy then I am used to with estate agents which is a good thing as it felt m...
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Comment on agent fees
Good. The fees were very reasonable especially given the level of service. A lot of their competitors tried to charge more for inferior level of service.
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Jan 28,2017
Minithumbup
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Jan 28,2017
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Stephen and Daniel dealt with all our issues promptly and effectively. I met Daniel in person, he was very nice....
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Comment on agent fees
Fine
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Jan 27,2017
Minithumbup
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Jan 27,2017
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These guys went above and beyond what was required to help us get a short lease on a lovely place near our house while we had renovations done. In short - absolute live savers....
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Comment on agent fees
Reasonable
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Jan 27,2017
Minithumbup
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Jan 27,2017
0 people found
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Josh Fox-Cooper and Nathan Rosel were absolute stars over letting my flat. They found me a fantastic tenant within days of the flat going on the market at the price I needed. They were charming, polite and efficient throughout the whole process and I could not recommend them highly enough. Thank you to both of you and to Hotblack Desiato!...
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Comment on agent fees
Good
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Jan 24,2017
Minithumbup
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Jan 24,2017
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Very smooth, professional service from Daniel. Always speedy on replies to our questions and everything went swimmingly from start to finish. Would definitely recommend and will use again....
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Comment on agent fees
Lower than the norm
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Jan 23,2017
Minithumbup
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Jan 23,2017
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Nathan responded promptly to our request to view the property, and helped us work through a few thorny issues raised by the referencing process in a polite and constructive manner. He even gave us advice on how we could find new tenants for our previous flat, which was incredibly helpful and of no immediate benefit to himself. I highly recommend Nathan to any prospective tenant....
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Comment on agent fees
Final fee arrangement was very reasonable
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Jan 18,2017
Minithumbup
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Jan 18,2017
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Stuart and his team provided an excellent inclusive service throughout the process of selling our mother's house. Stuart combined professionalism with sound guidance, clarity and courtesy, giving us an accurate valuation and helpful advice in the less certain Brexit market....
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Comment on agent fees
good
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Jan 04,2017
Minithumbup
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Jan 04,2017
0 people found
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Alasdair and Hiten worked hard to get our flat sold in a rather difficult market (just after the Brexit vote). They kept us informed and up-to-date the whole time and we were pleased with the final result and are now happily settled into our new home thanks to their hard work!...
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Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
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My husband and I recently completed on a property in De Beauvoir, just in time for Christmas, which we didn't think would be possible given previous experiences with trying to buy a flat and the inevitable delays that this throws up. We needn't have worried however, because we were beautifully looked after by Stuart who was extremely professional from start to finish and kept everything ticking over behind the scenes which meant we never had to chase once for an update on progress. We received...
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Comment on agent fees
Good
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Dec 20,2016
Minithumbup
By:
Dec 20,2016
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Stephen was very efficient to help me move to the flat in a timely manner. good service overall and 2 way communication....
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Dec 07,2016
Minithumbup
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Dec 07,2016
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Really professional and friendly staff, I recommend everyone who is looking for a quality flat. they deal quickly and efficent all issues or questions you could have....
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Comment on agent fees
fair fee
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Dec 06,2016
Minithumbup
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Dec 06,2016
0 people found
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Of the firms we canvassed before choosing an agent, Hotblack was the one that provided by far the most professional initial dossier, and most attractive deal. We felt that here was an informed, experienced local agent actually committed to the business, rather than distracted by stratospheric Hong Kong portfolios. And dealing with Stuart Shiers was a pleasure. He always had time for us in the office, and kept us up to date with frankness and thoroughness, explaining his advice in common-sense d...
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Comment on agent fees
Excellent, especially compared to other agents.
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Nov 07,2016
Minithumbup
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Nov 07,2016
0 people found
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Tom was extremely helpful and under standing , I would have no hesitation in recommending him or the company. five stars...
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Oct 27,2016
Minithumbup
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Oct 27,2016
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The team at Hotblack Desiato have been excellent to deal with. Daniel and Jessica have been very professional and friendly throughout the whole renting process, and together have made it very simple and straight-forward. I would highly recommend Hotblack Desiato....
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Oct 12,2016
Minithumbup
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Oct 12,2016
0 people found
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Very helpful and efficient. The only issue is, having now moved in we were informe by our landlady that we would receive a manual on how the flat works, heating and water etc. she said we hadn't seen this because the estate agents had been slow providing her with our detail. Other than that the service has been good....
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Comment on agent fees
High agency fees.
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Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
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Hotblack have found us very good tenants over the 7 years we have been using them, both Saylan and Jamie are lovely people and have done as much as they can to help us find the right tenants. I really recommend Hotblack, they are a great agency and lovely people....
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Comment on agent fees
Average
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
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Daniel was extremely helpful and did all he could to be accommodating to my schedule. I'd arrived to London with 5 days to find a flat and secure a lease before moving here the subsequent month. Daniel took my situation seriously, and suggested places that were all worthy of serious consideration. Ultimately I literally found the perfect flat through Daniel and I couldn't be happier. He made it happen....
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Comment on agent fees
Fees are minimal / average
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Sep 21,2016
Minithumbdown
By:
Sep 21,2016
0 people found
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The initial experience was great. But as soon as we were in the property and anything needed doing, problems emerged. Not being responded to, issues being ignored, not being notified of work being done, people coming and going without warning, them struggling with being helpful and empathetic are a few of the things that immediately come to mind. When pointing out when they're wrong you either don't get a reply, or get a waspish reply as though you're an inconvenient irritant. Really amateuris...
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By: Saylan Lucas
Sep 28, 2016
View all comments (1)
Dear tenant, While I'm pleased that you had a great initial experience I am sorry to hear that the subsequent experience during the tenancy wasn't adequate. If you could let me know which office you rented the property through and/or the property address or any points of contact it will provide me with a platform to investigate this internally. We really do appreciate your feedback. ...
Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
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We have rented several times in London and abroad and our experience this time with Hotblack Desiato was by far the best of them all. We dealt with Nathan Rosel who was pleasant both in person and in correspondence; he responded quickly to our queries, and accommodated our requests. We received an extremely detailed and accurate inventory for the apartment when we moved in. Overall, happy and impressed with the quality of service throughout. Many thanks!...
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Comment on agent fees
The reference fees were the only itemized fees.
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Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
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Hotblack Desiato are Islington's estate agent - they've been in the borough for years and therefore know it off by heart. Not only that, they aren't as pushy as some agents. We initially dealt with Jake Perkins who was 100% accurate when he predicted the type of person who would buy our flat. We then dealt with sales manager Stuart Shiers who is a nice guy and very calm (which is more than I was!). Hope they don't mind me saying this, but they seem a little bit older than some other estate agent...
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Comment on agent fees
We got a good rate compared to what we had been quoted by other agents.
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
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Jamie was very efficient and really supportive throughout, he made all the process much easier to deal with than I had imagined. I was totally satisfied with the service provided....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
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Josh is an Excellent estate agent, efficient, acknoledgble and very friendly. He also demonstrated to be a good mediator between landlord and tenant, taking a fair stand between us, which I am sure is not easy. From my personal perspective, I believe Josh cares the most about an agreement between two parties eventually satisfying everyone, placing the right people in the right property and at fair conditions. This is precisely what an estate agent should, and should love to, do. It's nice to see...
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Comment on agent fees
Very good.
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
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It has been a pleasure to deal with this company and with our agent Josh. I had the immidiate feeling that I can trust this company. After speaking to our agent Josh, I knew I could count on reliability, intelligence and attention to details. From the first moment I met this agent I hoped I would have found the right property with Hotblack Desiato and with Josh. I am glad this happened. Thank you...
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Comment on agent fees
Agent fees were absolutely fair and affordable
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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I thought Daniel was very good. We have dealt with quite a few agents recently. Some are on the ball like Daniel, but many are ill prepared and can't answer even the most basic questions. I particularly like Daniel's calm efficient manner. Renting or buying is a stressful process, which Daniel reduces....
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Comment on agent fees
We just paid the reference fees, which I presume where passed on.
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
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Jamie was fantastic, quickly and clearly answered all our questions throughout the process and made it all much easier. You recommend him to anyone....
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Comment on agent fees
Very fair
Was this helpful? Yes
Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
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Overall, good customer service. Both were very responsive and helpful in getting the lease signed, and getting things organized for the move, as well as corresponding with the current tenants....
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
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We have just let our flat through Hotblack Desiato (Highbury) and Nathan and Saylan were both very helpful, efficient, personable and professional. A realistic valuation, word perfect particulars, proactive approach and ultimately some lovely tenants - could not recommend highly enough....
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Was this helpful? Yes

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Agent Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Firm rankings



Camden Town
67 Parkway, London NW1 7PP
(76)
Highbury
2 Highbury Park, London N5 2AB
(71)
Islington
314 Upper Street, London N1 2XQ
(81)

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