• Paulina Urbanska
    Paulina Urbanska
  • Josh  Fox-Cooper
    Josh Fox-Cooper
  • Tom Prevezer
    Tom Prevezer
  • claim your profile
    Stuart Shiers
  • Jake Perkins
    Jake Perkins
  • Stuart  Shiers
    Stuart Shiers
  • Daniel Raphael
    Daniel Raphael
  • Stephen Sanders
    Stephen Sanders
  • Jamie Forgan
    Jamie Forgan
  • Daniel Fairbain
    Daniel Fairbain
  • Nathan Rosel
    Nathan Rosel
  • Malcolm Levy
    Malcolm Levy
  • Tom Kimberley
    Tom Kimberley
  • Jessica Pinnick
    Jessica Pinnick
  • Alasdair Macdonald
    Alasdair Macdonald
  • Hiten Devshi
    Hiten Devshi
  • Julia Colley
    Julia Colley
  • James Blissett
    James Blissett
  • Phifi Tsannos
    Phifi Tsannos
  • Paul Brooke
    Paul Brooke
  • Louie Gazdar
    Louie Gazdar
  • Sarah Clay
    Sarah Clay
  • claim your profile
    Jessica Pinnick
Estate agents in Camden, Islington, Highbury and Archway, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combin Read full description...Estate agents in Camden, Islington, Highbury and Archway, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Nov 07,2016
Minithumbup
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Nov 07,2016
Featured Review
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Tom was extremely helpful and under standing , I would have no hesitation in recommending him or the company. five stars...
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Oct 27,2016
Minithumbup
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Oct 27,2016
Featured Review
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The team at Hotblack Desiato have been excellent to deal with. Daniel and Jessica have been very professional and friendly throughout the whole renting process, and together have made it very simple and straight-forward. I would highly recommend Hotblack Desiato....
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Oct 12,2016
Minithumbup
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Oct 12,2016
Featured Review
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Very helpful and efficient. The only issue is, having now moved in we were informe by our landlady that we would receive a manual on how the flat works, heating and water etc. she said we hadn't seen this because the estate agents had been slow providing her with our detail. Other than that the service has been good....
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Comment on agent fees
High agency fees.
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Oct 03,2016
Minithumbup
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Oct 03,2016
Featured Review
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Hotblack have found us very good tenants over the 7 years we have been using them, both Saylan and Jamie are lovely people and have done as much as they can to help us find the right tenants. I really recommend Hotblack, they are a great agency and lovely people....
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Comment on agent fees
Average
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Sep 27,2016
Minithumbup
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Sep 27,2016
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Daniel was extremely helpful and did all he could to be accommodating to my schedule. I'd arrived to London with 5 days to find a flat and secure a lease before moving here the subsequent month. Daniel took my situation seriously, and suggested places that were all worthy of serious consideration. Ultimately I literally found the perfect flat through Daniel and I couldn't be happier. He made it happen....
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Comment on agent fees
Fees are minimal / average
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Sep 21,2016
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Sep 21,2016
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The initial experience was great. But as soon as we were in the property and anything needed doing, problems emerged. Not being responded to, issues being ignored, not being notified of work being done, people coming and going without warning, them struggling with being helpful and empathetic are a few of the things that immediately come to mind. When pointing out when they're wrong you either don't get a reply, or get a waspish reply as though you're an inconvenient irritant. Really amateuris...
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By: Saylan Lucas
Sep 28, 2016
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Dear tenant, While I'm pleased that you had a great initial experience I am sorry to hear that the subsequent experience during the tenancy wasn't adequate. If you could let me know which office you rented the property through and/or the property address or any points of contact it will provide me with a platform to investigate this internally. We really do appreciate your feedback.....
Sep 20,2016
Minithumbup
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Sep 20,2016
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We have rented several times in London and abroad and our experience this time with Hotblack Desiato was by far the best of them all. We dealt with Nathan Rosel who was pleasant both in person and in correspondence; he responded quickly to our queries, and accommodated our requests. We received an extremely detailed and accurate inventory for the apartment when we moved in. Overall, happy and impressed with the quality of service throughout. Many thanks!...
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Comment on agent fees
The reference fees were the only itemized fees.
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Sep 08,2016
Minithumbup
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Sep 08,2016
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Hotblack Desiato are Islington's estate agent - they've been in the borough for years and therefore know it off by heart. Not only that, they aren't as pushy as some agents. We initially dealt with Jake Perkins who was 100% accurate when he predicted the type of person who would buy our flat. We then dealt with sales manager Stuart Shiers who is a nice guy and very calm (which is more than I was!). Hope they don't mind me saying this, but they seem a little bit older than some other estate agent...
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Comment on agent fees
We got a good rate compared to what we had been quoted by other agents.
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Sep 06,2016
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Sep 06,2016
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Jamie was very efficient and really supportive throughout, he made all the process much easier to deal with than I had imagined. I was totally satisfied with the service provided....
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Comment on agent fees
Fair
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Aug 27,2016
Minithumbup
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Aug 27,2016
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Josh is an Excellent estate agent, efficient, acknoledgble and very friendly. He also demonstrated to be a good mediator between landlord and tenant, taking a fair stand between us, which I am sure is not easy. From my personal perspective, I believe Josh cares the most about an agreement between two parties eventually satisfying everyone, placing the right people in the right property and at fair conditions. This is precisely what an estate agent should, and should love to, do. It's nice to see...
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Comment on agent fees
Very good.
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Aug 27,2016
Minithumbup
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Aug 27,2016
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It has been a pleasure to deal with this company and with our agent Josh. I had the immidiate feeling that I can trust this company. After speaking to our agent Josh, I knew I could count on reliability, intelligence and attention to details. From the first moment I met this agent I hoped I would have found the right property with Hotblack Desiato and with Josh. I am glad this happened. Thank you...
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Comment on agent fees
Agent fees were absolutely fair and affordable
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Aug 25,2016
Minithumbup
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Aug 25,2016
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I thought Daniel was very good. We have dealt with quite a few agents recently. Some are on the ball like Daniel, but many are ill prepared and can't answer even the most basic questions. I particularly like Daniel's calm efficient manner. Renting or buying is a stressful process, which Daniel reduces....
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Comment on agent fees
We just paid the reference fees, which I presume where passed on.
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Aug 12,2016
Minithumbup
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Aug 12,2016
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Jamie was fantastic, quickly and clearly answered all our questions throughout the process and made it all much easier. You recommend him to anyone....
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Comment on agent fees
Very fair
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Aug 09,2016
Minithumbup
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Aug 09,2016
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Overall, good customer service. Both were very responsive and helpful in getting the lease signed, and getting things organized for the move, as well as corresponding with the current tenants....
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Aug 08,2016
Minithumbup
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Aug 08,2016
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We have just let our flat through Hotblack Desiato (Highbury) and Nathan and Saylan were both very helpful, efficient, personable and professional. A realistic valuation, word perfect particulars, proactive approach and ultimately some lovely tenants - could not recommend highly enough....
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Aug 08,2016
Minithumbup
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Aug 08,2016
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I have recently moved into a property in Highbury and Nathan has been extremely helpful in making this process as easy and stress free as possible. I've had pretty negative experiences with estate agents in the past so this has been a breath of fresh air! I'd be very quick to recommend Hot Black Desiato in future....
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Comment on agent fees
Reasonable
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Aug 03,2016
Minithumbup
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Aug 03,2016
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Jamie was really helpful with our search for a new property- he was very knowledgeable about the Highbury area and kept us well informed throughout the process. He went out of his way to make the move as straight forward as possible- getting back to us on any queries almost immediately! Overall an excellent service- organised and professional- and made the house hunting process much less stressful than previous experience! Thank you Jamie for helping us to find our lovely flat and for helping ev...
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Comment on agent fees
Fees were reasonable and significantly lower than other estate agents we looked at
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Jul 25,2016
Minithumbup
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Jul 25,2016
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Due to the fact that i'm overseas while settling this contract for the rent of the apartment, both agents are very helpful and patient with providing all the required information for the contract although sometimes it takes a longer time for us to reply. They really done us a great help in getting this apartment. Thankyou and keep up the good job!...
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Comment on agent fees
good
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Jul 12,2016
Minithumbup
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Jul 12,2016
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Daniel was helpful, responsive and organized. He was quick to answer all the questions I had, and was very transparent during the bidding process. Best of all, he found me a great apartment! Highly recommended....
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Comment on agent fees
Fees are fees. These weren't excessive.
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Jul 04,2016
Minithumbup
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Jul 04,2016
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The whole team of Hotblack Desiato were extremely helpful and organized and made the process of flat-hunting and finally securing the flat, extremely easy. I would definitely recommend this lettings agent to others!...
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Comment on agent fees
Agent fees are fine.
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Jun 14,2016
Minithumbup
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Jun 14,2016
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We have had a great experience with Hotblack Desiato for nearly 10 years from when we first rented, to buying our first flat and now selling it too. Alasdair was a pleasure to work with and had what we felt was a sensible, smart approach. Our flat sold very quickly and Alasdair and Hiten made the process as smooth as they possibly could. The whole experience was a very friendly and common sensible approach. Really happy....
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Comment on agent fees
Fees were very reasonable and discussed very openly.
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Jun 13,2016
Minithumbup
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Jun 13,2016
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I've been renting my flat via Hotblack Desiato for the past year, and Nathan has been a pleasure to deal with throughout this time. He is always responsive, helpful, and super efficient. I would definitely recommend Nathan....
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Jun 09,2016
Minithumbup
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Jun 09,2016
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First class service. Polite, efficient and cheaper than most on the High Street. Would recommend. Flat was under offer after three weeks....
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Comment on agent fees
Cheaper than most - but still expensive when you consider London house prices. But that's London for you.
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May 17,2016
Minithumbup
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May 17,2016
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Thank you Hiten for all your help. You were amazing. Answering all our queries so efficiently and no heavy sales. You were very organised and efficient and coordinated the sale between the solicitors so well. It all went so smoothly because of your involvement. It was so nice that you gave us so much of your time and kept us in the loop all the time. You had such a calming influence on us. Will definitely recommend you and your company to all our friends. Once again a big thank you...
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Comment on agent fees
Reasonable
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May 17,2016
Minithumbup
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May 17,2016
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With all the various agents out in the market Jamie's service stood out well above the market standard, so much so in the end we pretty much stopped looking at options from other agents. Jamie always came back to us with an answer to any queries and through out the process never cancelled or rescheduled an appointment to chase a larger commission....
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Comment on agent fees
on par with the market
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May 16,2016
Minithumbup
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May 16,2016
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Daniel was very helpful and always ready to anwser all of our questions and doubts. I would definetely recommend him and the office to another person....
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May 16,2016
Minithumbup
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May 16,2016
1 people found
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I found the team at Hotblack Desiato incredibly helpful right from the start. They seemed to have an excellent grasp of the local property market and managed to find us new tenants quickly and efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2016
Minithumbup
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May 11,2016
0 people found
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We first dealt with Stuart in 2011, when we bought a flat in Camden though him and it's mostly because of his tact, diligence and good understanding of human nature that the transaction was successful. Since then he has helped when we let it through HotBlack and again recently when we needed a valuation - which he did willingly and for free. He has built up a long term relationship with us in a profession that is usually about the here and now. We highly recommend him for anyone looking for an ...
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Comment on agent fees
Good commercial attitude.
Was this helpful? Yes
May 05,2016
Minithumbup
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May 05,2016
0 people found
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I was looking to rent a larger flat in North London and came across Hotblack Desiato via the OnTheMarket platform. After a first viewing that did not work out for me, Daniel and Stephen kept me well informed about available properties, and I quickly found a place that fit my requirements. Daniel then handled the entire process that followed most professionally, gave excellent advice and was always available and showed a keen interest to deal with my requests as a tenant. This was best experience...
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Comment on agent fees
fair/appropriate
Was this helpful? Yes
May 05,2016
Minithumbup
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May 05,2016
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We used Hotblack to let out our flat and were very happy with their service. When the time came to sell we approached a number of agents, but decided to go with Hotblack on the basis of competitive fees and past experience of service. We were glad that we did, the sale went through within the time period we were hoping for and we always felt that Stuart was acting in our interests and working to achieve the best outcome for us....
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Comment on agent fees
Fees were more competitive than other agents we approached.
Was this helpful? Yes
May 02,2016
Minithumbup
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May 02,2016
0 people found
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In purchasing a flat for my son and subsequently looking for a new home for myself, I found Julia so helpful, understanding and extremely professional. She was a pleasure to work with and most of all, I trusted her opinions/guidance. Alasdair helped 'close' the deal for my son's completion on his new flat which we are very happy with. I cannot say enough positives about the team at Hotblack D. Very friendly, hard working and knowledgeable. I would highly recommend using the agency. They have bee...
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Comment on agent fees
in line with industry standards
Was this helpful? Yes
May 02,2016
Minithumbup
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May 02,2016
0 people found
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Alasdair and Julia were fantastic to deal with in the purchase of our property. They were extremely helpful, friendly and knowledgeable. I think without their positive attitude and assistance the purchase may not have been possible. Thank you very much....
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May 02,2016
Minithumbup
By:
May 02,2016
1 people found
this helpful
Hotblack have been unfailingly efficient in the letting process and in selling my flat. It has been a lot of fun too! Alasdair has been brilliant in keeping in touch with me and is unfailingly cheerful. Julia has been very helpful too and even when there were a few blips with the selling process they found new buyers and made sure everything went ahead smoothly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 27,2016
Minithumbup
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Apr 27,2016
0 people found
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My wife and I had a very relaxed approach to finding a bigger flat for our family since we weren't in a hurry to move. That gave us the opportunity to be picky and Daniel was very patient with us and our demands. Our demands list was quite comprehensive and Daniel always offered properties that ticked most, if not all boxes. Had we been in a hurry, we could've picked almost any of them. Thank you for your help!...
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Apr 27,2016
Minithumbup
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Apr 27,2016
0 people found
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Alasdair and his team, Hiten and Julia were professional, competent, efficient and delightful to deal with. Their rates are competitive and definitely worth it for keeping a rocky deal on track and keeping all sides happy and informed. The Highbury team are exceptional. I would definitely not say the same for the Islington team who was dismissive and rude to their own clients....
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Comment on agent fees
Competitive
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By: Sarah Clay
Apr 29, 2016
View all comments (1)
Dear Rosie, thank you so much for your contrasting reviews. We have looked into your comments regarding our Islington office and we can only apologise if we caused you any upset or inconvenience. We are glad the sale went through successfully.....

NAEA ARLA TDS


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Agent Fees

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Last updated at 2:55 PM 26/02/2016 by allAgents

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Last updated at 2:55 PM 26/02/2016 by allAgents

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Archway
31 Junction Road, London N19 5QT
(11)
Camden Town
67 Parkway, London NW1 7PP
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Highbury
2 Highbury Park, London N5 2AB
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Islington
314 Upper Street, London N1 2XQ
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