Horts Estate Agents
4.8/5, 280 reviews
95% recommended
71% sales valuation accuracy
83% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 83% £175,500 £360,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 2 155 4 97 3 9 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Horts Estate Agents Branches (view all 2)

“Best service from Eniko Sonak of Horts EA....”

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May 03,2019
Minithumbup
By: 'Jiri'
May 03,2019
0 people found
this helpful
We have had the best service imaginable. From the first contact (valuation), through taking pictures and putting the property on the market to viewings. Furthermore, once the house was under offer we were kept informed of next steps, timings etc. Eniko was regularly in touch ...
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Comment on agent fees
In line with other estate agents. Definitely worth every penny!
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By: Angie&Mark
May 14, 2019
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Eniko The best agent ever! Always help us, explains everything better then our solicitors, keeping informed of next steps, updated dates so are experience us first time buyer's was wonderful and amazing with her help :) Eniko Thank you again for our dreams come true :) ...

“Extremely satisfied...”

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Mar 29,2019
Minithumbup
By: 'Tom Carter'
Mar 29,2019
0 people found
this helpful
We sold and bought our new house in Mawsley, NN14! Ray and Emma Jacobs were fantastic throughout the whole process, from start to finish! They chased up any issues we had and Emma provided us with weekly updates with how our chain was progressing! Would ...
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Comment on agent fees
Very good and reasonable
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“Excellent...”

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Mar 13,2019
Minithumbup
By: 'Ajita Vyas'
Mar 13,2019
0 people found
this helpful
I have been with Horts for over 10 years using them as an agent, managing my leased out property and also used them to sell my propery. I am in London and my propery in Rugby I have had no hassle with them if anything came ...
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Comment on agent fees
Good
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“Promises not kept...”

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Sep 20,2018
Minithumbdown
By: 'Frustrated Seller'
Sep 20,2018
0 people found
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I had to chase for everything...my email address was wrong so I wasn't receiving viewing details. Michael promised three times to amend this and in the end I called the office and a colleague did it in 30 seconds for me. Michael told me two ...
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Comment on agent fees
The fees are competitive.
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“Dissatisfied...”

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May 30,2018
Minithumbdown
By: 'Anonymous2759'
May 30,2018
0 people found
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Having accepted a bungalow in August 2017, we didn't exchange until March 2018. We feel that we were unfairly treated by their estate agent. The estate agent never gave us measurements, lied to us, never replied to our enquires and was extremely rude. The estate agent we ...
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Comment on agent fees
N/A
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“Grossly undervalued house suggesting we spend £20k doing it up ......”

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Sep 25,2017
Minithumbdown
By: 'Lynda'
Sep 25,2017
1 people found
this helpful
Grossly undervalued house suggesting we spend £20k doing it up which would have meant selling it for less than we paid for it in 2004! Doesn't understand concept of going concern...
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By: Adam Wellesley - Director
Sep 25, 2017
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Dear Lynda, I'm sorry to hear you have a complaint. I do not know the circumstances as the matter has not been reported to me.Please feel free to contact me so I can investigate exactly what happened. You can email me via adam.wellesley@horts.co.uk or call me directly on 01604 616890. ...

“We chose Ben Street to sell our house after we ......”

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Dec 08,2014
Minithumbup
By: 'Mr and Mrs Reilly'
Dec 08,2014
1 people found
this helpful
We chose Ben Street to sell our house after we had been there 17 years. He demonstrated a wealth of experience and we were confident he could give us the results we needed. We were not proved wrong and we sold within 3 weeks. Once the sale ...
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Comment on agent fees
We negotiated our fee and we're happy with the agreed price.
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“More interested in our buyer than us. On holiday for 4 ......”

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Sep 14,2014
Minithumbdown
By: 'Out of pocket'
Sep 14,2014
3 people found
this helpful
More interested in our buyer than us. On holiday for 4 of the 12 weeks we were under contract to them. Difficult to reach by phone resulting in key deadlines missed. Very defensive when challenged....
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Comment on agent fees
We did most of the legwork.
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“After having a terrible time with a different northampton agent, ......”

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Sep 11,2014
Minithumbup
By: 'rtdon13'
Sep 11,2014
0 people found
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After having a terrible time with a different northampton agent, we where a bit nervous of whether most agents would be this way, however omar promised we would be looked after and they did just that. From moving in (which was a professional and efficient ...
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“We bought a house from Horts at the start of ......”

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Nov 26,2013
Minithumbup
By: 'Nicola'
Nov 26,2013
0 people found
this helpful
We bought a house from Horts at the start of this year. We were new to the area and visited a number of Estate Agents in Rugby to get property details and sign up for updates and found Horts to be the most friendly and ...
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“We have tried to rent a property through horts, everything ......”

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Nov 26,2013
Minithumbdown
By: 'username'
Nov 26,2013
2 people found
this helpful
We have tried to rent a property through horts, everything went fine until 2 days prior the move when they have notified us that the landlord has pulled out of the contract leaving us 2 days to find another property or become homeless. Dispute #1: We have been ...
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“I was the purchaser and as such not the client ......”

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Jun 29,2013
Minithumbup
By: 'Tim'
Jun 29,2013
0 people found
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I was the purchaser and as such not the client but it never felt that way. There was constant contact throughout the purchse keeping me fully in the picture. Philippa gave us a viewing on a Saturday after the offer had already been accepted allowing ...
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“Excellent service. More importantly advice what and what not to ......”

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Jun 24,2013
Minithumbup
By: 'Nick Haycock'
Jun 24,2013
0 people found
this helpful
Excellent service. More importantly advice what and what not to do as the sale progressed. Problems overcome showing years of experience.All done with a smile so just the right amount of intensity. Can't fault it, would recommend Horts without reservation and will use them ...
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“We received excellent service from Jonathon and Sophia. They were ......”

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Jun 14,2013
Minithumbup
By: 'Hugh & Maya'
Jun 14,2013
0 people found
this helpful
We received excellent service from Jonathon and Sophia. They were professional, friendly and helpful from the first viewing right up to the service they provided after we'd completed. We would highly recommend them. Nothing was ever too much and they went above and beyond to ...
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“We tried another agent before going to Horts, they failed ......”

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Jun 12,2013
Minithumbup
By: 'Mahesh'
Jun 12,2013
0 people found
this helpful
We tried another agent before going to Horts, they failed to match with proceedable purchasers but did trawl a lot of people through our home, with no closure. Philippa was actually recommended by a member of our family, so we dis-instructed and engaged Philippa after ...
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“Ben Street of Horts Rugby is quite simply the very ......”

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Jun 10,2013
Minithumbup
By: 'Sue Cornes'
Jun 10,2013
0 people found
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Ben Street of Horts Rugby is quite simply the very best estate agent I have ever had dealings with. He has gone beyond the call of duty and nothing has been too much trouble for him. I was disappointed with the level of service I ...
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“We found Ray a pleasure to deal with and very ......”

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May 17,2013
Minithumbup
By: 'Nikki'
May 17,2013
0 people found
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We found Ray a pleasure to deal with and very helpful from the first viewing through to completion. He was quick to answer any questions we had....
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“Very impressed with the service. Steve Curtis, Jonathan Barker and ......”

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May 15,2013
Minithumbup
By: 'Gill Ryan'
May 15,2013
1 people found
this helpful
Very impressed with the service. Steve Curtis, Jonathan Barker and Sophia Rahman were very helpful with our selling process and kept us updated each step of the way. I can't praise them highly enough and would highly recommend using Horts if you want a stress ...
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“The property came on to the market that morning We ......”

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Apr 30,2013
Minithumbup
By: 'Martin and Christine Booth'
Apr 30,2013
0 people found
this helpful
The property came on to the market that morning We had viewed the property and made an offer and the deal was done by lunch. Thanks to the effort of the agent. She also recommended a solicitor and within a couple of weeks we had ...
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“We marketed our property via Horts as a last minute ......”

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Apr 29,2013
Minithumbup
By: 'R & M'
Apr 29,2013
2 people found
this helpful
We marketed our property via Horts as a last minute decision, based on a property that had caught our eye one stormy November day. Victoria breezed in and out and had the valuation and pictures taken in no time at all and the house was ...
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“I dealt mainly with Andy although I spoke and met ......”

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Apr 22,2013
Minithumbup
By: 'Sarah Green'
Apr 22,2013
0 people found
this helpful
I dealt mainly with Andy although I spoke and met with other members of staff who were very helpful and any messages left were always passed on. Andy was very polite, professional and helpful. From when I first put my offer in to when I ...
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“I recently purchased a property through Horts Northampton, that i ......”

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Apr 20,2013
Minithumbup
By: 'Paul Gray'
Apr 20,2013
0 people found
this helpful
I recently purchased a property through Horts Northampton, that i am intending to rent. Their agent Stuart Little, helped me through the process, and i found him very accommodating and knowledgable. He was also very communicative, and punctual on appointments, not often the case from ...
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“We have just sold our property and the service we ......”

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Apr 19,2013
Minithumbup
By: 'Kate'
Apr 19,2013
0 people found
this helpful
We have just sold our property and the service we have received was excellent, from the first visit to value the property to our exchange of contracts. The sale has been a very complicated one, trying to tie up the sale of our house and ...
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“I must admit I'm dubious about some of the other ......”

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Apr 19,2013
Minithumbdown
By: 'Geoff'
Apr 19,2013
0 people found
this helpful
I must admit I'm dubious about some of the other reviews that have been left for this estate agents. We tried to buy a property through them, and after committing time and money for searches, solicitors, and a survey, we then found out that a ...
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What agent could do to change your mind?
They could have been honest and clear to us from the start.
Attached Filesnbsp;
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By: Geoff
Apr 19, 2013
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Horts did not make clear from the outset that there was a strict deadline for this purchase. If we had know of this strict deadline from the start we would not have agreed to the sale. They assumed that by bombarding us with calls that we would progress quicker for them, and gambled that the sale would be completed in time. After we'd carried out a survey we found significant defects with the property. Perhaps the seller and Horts were hoping we'd rush into buying this property and miss these ...

“My experience with Hort's has been superb from initial engagement ......”

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Apr 19,2013
Minithumbup
By: 'Dr Julie Harrison'
Apr 19,2013
0 people found
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My experience with Hort's has been superb from initial engagement till the completion went through today. Omar Al-Khashab enabled me to regain my respect of Estate Agents as I had had my property on the market for a number of months prior to his engagement ...
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“April 11th 2013On Tuesday we were disconcerted to learn that ......”

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Apr 19,2013
Minithumbdown
By: 'Sylvia Cousins'
Apr 19,2013
0 people found
this helpful
April 11th 2013 On Tuesday we were disconcerted to learn that the vendor of the property we were in the process of buying had decided to withdraw from the sale. We believe that the Estate Agents at Horts have acted in a totally dishonest and disreputable ...
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By: Geoff
Apr 19, 2013
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Horts did not make clear from the outset that there was a strict deadline for this purchase. If we had know of this strict deadline from the start we would not have agreed to the sale. They assumed that by bombarding us with calls that we would progress quicker for them, and gambled that the sale would be completed in time. After we'd carried out a survey we found significant defects with the property. Perhaps the seller and Horts were hoping we'd rush into buying this property and miss these ...

“I have recently sold a property through Horts and have ......”

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Apr 17,2013
Minithumbup
By: 'Alastair Bates'
Apr 17,2013
0 people found
this helpful
I have recently sold a property through Horts and have to compliment Jon on the service and help he gave during the process. Jon managed to sell my property within the first week of it being on the market and yet managed to get me ...
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“I have recently sold a property through Horts and have ......”

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Apr 17,2013
Minithumbup
By: 'Alastair Bates'
Apr 17,2013
0 people found
this helpful
I have recently sold a property through Horts and have to compliment Jon on the service and help he gave during the process. Jon managed to sell my property within the first week of it being on the market and yet managed to get me ...
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“Came accross Horts by browsing a few houses in our ......”

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Apr 16,2013
Minithumbup
By: 'Jack Walsh'
Apr 16,2013
0 people found
this helpful
Came accross Horts by browsing a few houses in our village Mawsley when we found a house which was of interest to us, sold our house and bought our new one through Horts and our agent Ray Jacobs was brillaint from start to finish, very ...
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“THE WHOLE TEAM AT HORTS WERE REALLY SUPPORTIVE DURING THE ......”

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Apr 10,2013
Minithumbup
By: 'Mr & Mrs Robotham'
Apr 10,2013
0 people found
this helpful
THE WHOLE TEAM AT HORTS WERE REALLY SUPPORTIVE DURING THE PURCHASE OF OUR NEW HOUSE EVEN THOUGH OUR CIRCUMSTANCES WERE A LITTLE DIFFERENT AND SOMETIMES FRUSTRATING! BEN WAS A HUGE SUPPORT AND ACTED AS A GREAT MENTOR BETWEEN US AND THE PEOPLE SELLING. I WOULD ...
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