• Ben Street
    Ben Street
  • Dorian Sanchez
    Dorian Sanchez
  • Donna Paul
    Donna Paul
  • Craig Humphrey
    Craig Humphrey
  • Stuart Little
    Stuart Little
  • Jon Summerly
    Jon Summerly
  • Omar Al-khashab
    Omar Al-khashab
  • Steve Dodds
    Steve Dodds
  • Steve Curtis
    Steve Curtis
  • Michael Haig
    Michael Haig
  • Chris Stone
    Chris Stone
  • Andrew Denny
    Andrew Denny
  • Jonathan Barker
    Jonathan Barker
  • Sophia Rahman
    Sophia Rahman
  • Adam  Wellesley
    Adam Wellesley
  • Duncan Clark
    Duncan Clark
  • Victoria Morris
    Victoria Morris
  • Philippa Morgan
    Philippa Morgan
  • Ashton Dunkley
    Ashton Dunkley
  • Damian Flavell
    Damian Flavell
  • Ray Jacobs
    Ray Jacobs
  • Carl Slater
    Carl Slater
  • Toni Wenlock
    Toni Wenlock
  • claim your profile
    Carl Watts
  • claim your profile
    Sophie Gardiner
No description available.
Dec 08,2014
Minithumbup
By:
Dec 08,2014
1 people found
this helpful
We chose Ben Street to sell our house after we had been there 17 years. He demonstrated a wealth of experience and we were confident he could give us the results we needed. We were not proved wrong and we sold within 3 weeks. Once the sale was agreed, we had regular contact with Ben who kept us constantly updated on the progress of our sale. Ben was helpful, courteous and most importantly, contactable at all times. We would not hesitate to recommend Ben....
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Comment on agent fees
We negotiated our fee and we\'re happy with the agreed price.
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Sep 14,2014
Minithumbdown
By:
Sep 14,2014
1 people found
this helpful
More interested in our buyer than us. On holiday for 4 of the 12 weeks we were under contract to them. Difficult to reach by phone resulting in key deadlines missed. Very defensive when challenged....
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Comment on agent fees
We did most of the legwork.
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Sep 11,2014
Minithumbup
By:
Sep 11,2014
0 people found
this helpful
After having a terrible time with a different northampton agent, we where a bit nervous of whether most agents would be this way, however omar promised we would be looked after and they did just that. From moving in (which was a professional and efficient service, we where given a viewing there and then, and weren't charged ridiculous lettings fees like some other agents tend to) to having maintenance done, everything we have asked them to repair has been done so promptly and professionally by e...
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Nov 26,2013
Minithumbup
By:
Nov 26,2013
0 people found
this helpful
We bought a house from Horts at the start of this year. We were new to the area and visited a number of Estate Agents in Rugby to get property details and sign up for updates and found Horts to be the most friendly and helpful even at that first initial chat. Due to various complications around the property being an empty repossession in a poor state of repair and needing a number of surveys to satisfy our lender, the sale took from Jan-April. We dealt with Ben and Damian throughout and found...
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Nov 26,2013
Minithumbdown
By:
Nov 26,2013
1 people found
this helpful
We have tried to rent a property through horts, everything went fine until 2 days prior the move when they have notified us that the landlord has pulled out of the contract leaving us 2 days to find another property or become homeless. Dispute #1: We have been informed by them that the landlord doesn't want to be contacted by horts or ourselves any time in the future, which makes us assume horts wasn't telling the complete truth and this whole story had nothing to do with the landlord but ho...
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Jun 29,2013
Minithumbup
By:
Jun 29,2013
0 people found
this helpful
I was the purchaser and as such not the client but it never felt that way. There was constant contact throughout the purchse keeping me fully in the picture. Philippa gave us a viewing on a Saturday after the offer had already been accepted allowing us to measure up in advance. The office was always efficient in returning callls. Very happy with the service....
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Jun 24,2013
Minithumbup
By:
Jun 24,2013
0 people found
this helpful
Excellent service. More importantly advice what and what not to do as the sale progressed. Problems overcome showing years of experience.All done with a smile so just the right amount of intensity. Can\'t fault it, would recommend Horts without reservation and will use them again....
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Jun 14,2013
Minithumbup
By:
Jun 14,2013
0 people found
this helpful
We received excellent service from Jonathon and Sophia. They were professional, friendly and helpful from the first viewing right up to the service they provided after we\'d completed. We would highly recommend them. Nothing was ever too much and they went above and beyond to provide a really positive experience. They made our house buying experience a very positive one....
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Jun 12,2013
Minithumbup
By:
Jun 12,2013
0 people found
this helpful
We tried another agent before going to Horts, they failed to match with proceedable purchasers but did trawl a lot of people through our home, with no closure. Philippa was actually recommended by a member of our family, so we dis-instructed and engaged Philippa after the termination period had lapsed. From the moment we met with her, we knew we could rely on Philippa to actually sell our house. Philippa was not only efficient and professional which put us at ease but also listened to our...
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Jun 10,2013
Minithumbup
By:
Jun 10,2013
0 people found
this helpful
Ben Street of Horts Rugby is quite simply the very best estate agent I have ever had dealings with. He has gone beyond the call of duty and nothing has been too much trouble for him. I was disappointed with the level of service I received from my solicitor but Ben was always there, always available, always willing to pick up the problem and resolve it. I can not recommend him highly enough, he is a very likeable man and a consummate professional....
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May 17,2013
Minithumbup
By:
May 17,2013
0 people found
this helpful
We found Ray a pleasure to deal with and very helpful from the first viewing through to completion. He was quick to answer any questions we had....
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May 15,2013
Minithumbup
By:
May 15,2013
1 people found
this helpful
Very impressed with the service. Steve Curtis, Jonathan Barker and Sophia Rahman were very helpful with our selling process and kept us updated each step of the way. I can\'t praise them highly enough and would highly recommend using Horts if you want a stress free move....
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Apr 30,2013
Minithumbup
By:
Apr 30,2013
0 people found
this helpful
The property came on to the market that morning We had viewed the property and made an offer and the deal was done by lunch. Thanks to the effort of the agent. She also recommended a solicitor and within a couple of weeks we had moved in. Many thanks Horts and Quality Solicitors Wilson Browne and especially Victoria...
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Apr 29,2013
Minithumbup
By:
Apr 29,2013
2 people found
this helpful
We marketed our property via Horts as a last minute decision, based on a property that had caught our eye one stormy November day. Victoria breezed in and out and had the valuation and pictures taken in no time at all and the house was duly placed on the market all in the space of 24 hours complete with \'For Sale\' sign and website listings! Several people came to see the house fairly quickly, all of whom were accompanied by Victoria. The house duly attracted an offer that was well handled by H...
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Apr 22,2013
Minithumbup
By:
Apr 22,2013
0 people found
this helpful
I dealt mainly with Andy although I spoke and met with other members of staff who were very helpful and any messages left were always passed on. Andy was very polite, professional and helpful. From when I first put my offer in to when I moved into the house I was in contact with him and he answered any queries I had very quickly. I would definitely use Horts again and recommend them....
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Apr 20,2013
Minithumbup
By:
Apr 20,2013
0 people found
this helpful
I recently purchased a property through Horts Northampton, that i am intending to rent. Their agent Stuart Little, helped me through the process, and i found him very accommodating and knowledgable. He was also very communicative, and punctual on appointments, not often the case from my experience of estate agents. I am actively using him again to increase my portfolio of properties....
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Apr 19,2013
Minithumbup
By:
Apr 19,2013
0 people found
this helpful
We have just sold our property and the service we have received was excellent, from the first visit to value the property to our exchange of contracts. The sale has been a very complicated one, trying to tie up the sale of our house and also our daughter\'s property for us to buy one house. We have encountered many problems along the way, none of which could have been foreseen and when our first sale fell through at the last minute every member of the Horts team pulled out all the stops to obt...
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Apr 19,2013
Minithumbdown
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Apr 19,2013
0 people found
this helpful
I must admit I\'m dubious about some of the other reviews that have been left for this estate agents. We tried to buy a property through them, and after committing time and money for searches, solicitors, and a survey, we then found out that a strict deadline had passed and the seller had withdrawn. After making our complaint, Horts responded that we had taken too long over the sale and that it was our fault. Apparently 8 weeks is \'ample\' time to complete a sale. Presumably they hoped ...
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What agent could do to change your mind?
They could have been honest and clear to us from the start.
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By: Geoff
Apr 19, 2013
View all comments (4)
Horts did not make clear from the outset that there was a strict deadline for this purchase. If we had know of this strict deadline from the start we would not have agreed to the sale. They assumed that by bombarding us with calls that we would progress quicker for them, and gambled that the sale would be completed in time. After we'd carried out a survey we found significant defects with the property. Perhaps the seller and Horts were hoping we'd rush into buying this property and miss these....
Apr 19,2013
Minithumbup
By:
Apr 19,2013
0 people found
this helpful
My experience with Hort\'s has been superb from initial engagement till the completion went through today. Omar Al-Khashab enabled me to regain my respect of Estate Agents as I had had my property on the market for a number of months prior to his engagement and I had a particularly unsavory experience. Omar managed my expectations as a seller and smoothly arranged viewings until a seller was found. The actual exchange of contracts took a period of time which was down to the mortgage company a...
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Apr 19,2013
Minithumbdown
By:
Apr 19,2013
0 people found
this helpful
April 11th 2013 On Tuesday we were disconcerted to learn that the vendor of the property we were in the process of buying had decided to withdraw from the sale. We believe that the Estate Agents at Horts have acted in a totally dishonest and disreputable manner. If we had been told at the very beginning that the vendor would only sell if the whole transaction went through on April 10th we would not have embarked on the process at all as we would have considered the timeframe too difficult. C...
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By: Geoff
Apr 19, 2013
View all comments (3)
Horts did not make clear from the outset that there was a strict deadline for this purchase. If we had know of this strict deadline from the start we would not have agreed to the sale. They assumed that by bombarding us with calls that we would progress quicker for them, and gambled that the sale would be completed in time. After we'd carried out a survey we found significant defects with the property. Perhaps the seller and Horts were hoping we'd rush into buying this property and miss these....
Apr 17,2013
Minithumbup
By:
Apr 17,2013
0 people found
this helpful
I have recently sold a property through Horts and have to compliment Jon on the service and help he gave during the process. Jon managed to sell my property within the first week of it being on the market and yet managed to get me a good price. Jon was always available at the end of the phone to answer my questions and give updates and, supported Sophia and others in the team, helped co-ordinate the solicitors on both sides to ensure completion....
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Apr 17,2013
Minithumbup
By:
Apr 17,2013
0 people found
this helpful
I have recently sold a property through Horts and have to compliment Jon on the service and help he gave during the process. Jon managed to sell my property within the first week of it being on the market and yet managed to get me a good price. Jon was always available at the end of the phone to answer my questions and give updates and, supported Sophia and others in the team, helped co-ordinate the solicitors on both sides to ensure completion....
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Apr 16,2013
Minithumbup
By:
Apr 16,2013
0 people found
this helpful
Came accross Horts by browsing a few houses in our village Mawsley when we found a house which was of interest to us, sold our house and bought our new one through Horts and our agent Ray Jacobs was brillaint from start to finish, very helpful, easy to contact and proffesional throughout. Ray is also local to the Mawsley area which gave him great knowledge of the surrounsing area. We would 100% reccomend Ray in the future and if we decide to ever move again we will be going straight to him. Also...
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Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
THE WHOLE TEAM AT HORTS WERE REALLY SUPPORTIVE DURING THE PURCHASE OF OUR NEW HOUSE EVEN THOUGH OUR CIRCUMSTANCES WERE A LITTLE DIFFERENT AND SOMETIMES FRUSTRATING! BEN WAS A HUGE SUPPORT AND ACTED AS A GREAT MENTOR BETWEEN US AND THE PEOPLE SELLING. I WOULD RECCOMEND HORTS TO ANYONE THAT IS LOOKING FOR A RELIABLE PROFESSIONAL SERVICE. THANK YOU...
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Apr 09,2013
Minithumbup
By:
Apr 09,2013
0 people found
this helpful
The level of service that Omar gave was excellent. He was friendly and professional and sold our property in 3 weeks from the time it went on the market. I would highly recommend him....
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Apr 05,2013
Minithumbup
By:
Apr 05,2013
0 people found
this helpful
Toni has been very helpful-very quick in responding and arranging things which we think is very important in these situations. Apart from that, very friendly, honest and reliable. Would highly recommend her....
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Mar 19,2013
Minithumbup
By:
Mar 19,2013
0 people found
this helpful
Jon was very proactive in spotting a buyer for us and very professional at all times. We had previously tried to sell another property with another agent and had found the service pretty hopeless. This experience was completely different. I particularly liked the fact that we were able to contact Jon in person whenever we needed to and always got a quick response (rather than leaving a message with someone in an office). He took care with the photographs of the house and gave good advice. E...
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Mar 08,2013
Minithumbup
By:
Mar 08,2013
0 people found
this helpful
The Horts team did a fantastic job of selling our property. I had previously brought a property through them and having a great experience decided to use them again. From the outset they were professional and efficient, they listened to what I wanted and then delivered exactly that. The brochure for the house was great and the pictures really helped sell the property. I had multiple viewings as soon as the property was marketed and accepted an offer very close to the asking price with 4 days...
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Mar 07,2013
Minithumbup
By:
Mar 07,2013
0 people found
this helpful
Very impressive service from Horts. Omar was always to hand when we needed advice/support and made the process a smooth one - we really appreciated his expert help. Also, Sophia proactively kept us updated with the state of play and was a similarly reassuring help. Thanks very much once again....
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Feb 25,2013
Minithumbup
By:
Feb 25,2013
0 people found
this helpful
We are extremely pleased with the service provided by Horts. They were efficient, proactive, and professional. Toni spent a lot of time helping us with both the sale of our property and our search for a new one. Toni did an excellent job communicating with all involved parties. We would definately recommend Horts and will use them if we choose to move again....
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1-5 Bridge Steet, Northampton NN1 1NH
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