• Ben Street
    Ben Street
  • Dorian Sanchez
    Dorian Sanchez
  • Donna Paul
    Donna Paul
  • Craig Humphrey
    Craig Humphrey
  • Stuart Little
    Stuart Little
  • Jon Summerly
    Jon Summerly
  • Omar Al-khashab
    Omar Al-khashab
  • Steve Dodds
    Steve Dodds
  • Steve Curtis
    Steve Curtis
  • Michael Haig
    Michael Haig
  • Chris Stone
    Chris Stone
  • Andrew Denny
    Andrew Denny
  • Jonathan Barker
    Jonathan Barker
  • Sophia Rahman
    Sophia Rahman
  • Adam  Wellesley
    Adam Wellesley
  • Duncan Clark
    Duncan Clark
  • Victoria Morris
    Victoria Morris
  • Philippa Morgan
    Philippa Morgan
  • Ashton Dunkley
    Ashton Dunkley
  • Damian Flavell
    Damian Flavell
  • Ray Jacobs
    Ray Jacobs
  • Carl Slater
    Carl Slater
  • Toni Wenlock
    Toni Wenlock
  • claim your profile
    Carl Watts
  • claim your profile
    Sophie Gardiner
No description available.
Dec 08,2014
Minithumbup
Ben Street
By:
Dec 08,2014
1 people found
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We chose Ben Street to sell our house after we had been there 17 years. He demonstrated a wealth of experience and we were confident he could give us the results we needed. We were not proved wrong and we sold within 3 weeks. Once the sale was agreed, we had regular contact with Ben who kept us constantly updated on the progress of our sale. Ben was helpful, courteous and most importantly, contactable at all times. We would not hesitate to recommend Ben....
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Comment on agent fees
We negotiated our fee and we\'re happy with the agreed price.
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Sep 14,2014
Minithumbdown
Ray Jacobs
By:
Sep 14,2014
2 people found
this helpful
More interested in our buyer than us. On holiday for 4 of the 12 weeks we were under contract to them. Difficult to reach by phone resulting in key deadlines missed. Very defensive when challenged....
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Comment on agent fees
We did most of the legwork.
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Sep 11,2014
Minithumbup
By:
Sep 11,2014
0 people found
this helpful
After having a terrible time with a different northampton agent, we where a bit nervous of whether most agents would be this way, however omar promised we would be looked after and they did just that. From moving in (which was a professional and efficient service, we where given a viewing there and then, and weren't charged ridiculous lettings fees like some other agents tend to) to having maintenance done, everything we have asked them to repair has been done so promptly and professionally by e...
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Nov 26,2013
Minithumbup
Ben Street
Damian Flavell
By:
Nov 26,2013
0 people found
this helpful
We bought a house from Horts at the start of this year. We were new to the area and visited a number of Estate Agents in Rugby to get property details and sign up for updates and found Horts to be the most friendly and helpful even at that first initial chat. Due to various complications around the property being an empty repossession in a poor state of repair and needing a number of surveys to satisfy our lender, the sale took from Jan-April. We dealt with Ben and Damian throughout and found...
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Nov 26,2013
Minithumbdown
By:
Nov 26,2013
1 people found
this helpful
We have tried to rent a property through horts, everything went fine until 2 days prior the move when they have notified us that the landlord has pulled out of the contract leaving us 2 days to find another property or become homeless. Dispute #1: We have been informed by them that the landlord doesn't want to be contacted by horts or ourselves any time in the future, which makes us assume horts wasn't telling the complete truth and this whole story had nothing to do with the landlord but ho...
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Jun 29,2013
Minithumbup
Philippa Morgan
By:
Jun 29,2013
0 people found
this helpful
I was the purchaser and as such not the client but it never felt that way. There was constant contact throughout the purchse keeping me fully in the picture. Philippa gave us a viewing on a Saturday after the offer had already been accepted allowing us to measure up in advance. The office was always efficient in returning callls. Very happy with the service....
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Jun 24,2013
Minithumbup
By:
Jun 24,2013
0 people found
this helpful
Excellent service. More importantly advice what and what not to do as the sale progressed. Problems overcome showing years of experience.All done with a smile so just the right amount of intensity. Can\'t fault it, would recommend Horts without reservation and will use them again....
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Jun 14,2013
Minithumbup
Jonathan Barker
Sophia Rahman
By:
Jun 14,2013
0 people found
this helpful
We received excellent service from Jonathon and Sophia. They were professional, friendly and helpful from the first viewing right up to the service they provided after we\'d completed. We would highly recommend them. Nothing was ever too much and they went above and beyond to provide a really positive experience. They made our house buying experience a very positive one....
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Jun 12,2013
Minithumbup
Philippa Morgan
By:
Jun 12,2013
0 people found
this helpful
We tried another agent before going to Horts, they failed to match with proceedable purchasers but did trawl a lot of people through our home, with no closure. Philippa was actually recommended by a member of our family, so we dis-instructed and engaged Philippa after the termination period had lapsed. From the moment we met with her, we knew we could rely on Philippa to actually sell our house. Philippa was not only efficient and professional which put us at ease but also listened to our...
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Jun 10,2013
Minithumbup
Ben Street
By:
Jun 10,2013
0 people found
this helpful
Ben Street of Horts Rugby is quite simply the very best estate agent I have ever had dealings with. He has gone beyond the call of duty and nothing has been too much trouble for him. I was disappointed with the level of service I received from my solicitor but Ben was always there, always available, always willing to pick up the problem and resolve it. I can not recommend him highly enough, he is a very likeable man and a consummate professional....
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May 17,2013
Minithumbup
Ray Jacobs
By:
May 17,2013
0 people found
this helpful
We found Ray a pleasure to deal with and very helpful from the first viewing through to completion. He was quick to answer any questions we had....
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May 15,2013
Minithumbup
Steve Curtis
Jonathan Barker
By:
May 15,2013
1 people found
this helpful
Very impressed with the service. Steve Curtis, Jonathan Barker and Sophia Rahman were very helpful with our selling process and kept us updated each step of the way. I can\'t praise them highly enough and would highly recommend using Horts if you want a stress free move....
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Apr 30,2013
Minithumbup
Victoria Morris
By:
Apr 30,2013
0 people found
this helpful
The property came on to the market that morning We had viewed the property and made an offer and the deal was done by lunch. Thanks to the effort of the agent. She also recommended a solicitor and within a couple of weeks we had moved in. Many thanks Horts and Quality Solicitors Wilson Browne and especially Victoria...
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Apr 29,2013
Minithumbup
Victoria Morris
By:
Apr 29,2013
2 people found
this helpful
We marketed our property via Horts as a last minute decision, based on a property that had caught our eye one stormy November day. Victoria breezed in and out and had the valuation and pictures taken in no time at all and the house was duly placed on the market all in the space of 24 hours complete with \'For Sale\' sign and website listings! Several people came to see the house fairly quickly, all of whom were accompanied by Victoria. The house duly attracted an offer that was well handled by H...
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Apr 22,2013
Minithumbup
Andrew Denny
By:
Apr 22,2013
0 people found
this helpful
I dealt mainly with Andy although I spoke and met with other members of staff who were very helpful and any messages left were always passed on. Andy was very polite, professional and helpful. From when I first put my offer in to when I moved into the house I was in contact with him and he answered any queries I had very quickly. I would definitely use Horts again and recommend them....
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Apr 20,2013
Minithumbup
Stuart Little
By:
Apr 20,2013
0 people found
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I recently purchased a property through Horts Northampton, that i am intending to rent. Their agent Stuart Little, helped me through the process, and i found him very accommodating and knowledgable. He was also very communicative, and punctual on appointments, not often the case from my experience of estate agents. I am actively using him again to increase my portfolio of properties....
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Apr 19,2013
Minithumbup
Chris Stone
By:
Apr 19,2013
0 people found
this helpful
We have just sold our property and the service we have received was excellent, from the first visit to value the property to our exchange of contracts. The sale has been a very complicated one, trying to tie up the sale of our house and also our daughter\'s property for us to buy one house. We have encountered many problems along the way, none of which could have been foreseen and when our first sale fell through at the last minute every member of the Horts team pulled out all the stops to obt...
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Apr 19,2013
Minithumbdown
Adam Wellesley
By:
Apr 19,2013
0 people found
this helpful
I must admit I\'m dubious about some of the other reviews that have been left for this estate agents. We tried to buy a property through them, and after committing time and money for searches, solicitors, and a survey, we then found out that a strict deadline had passed and the seller had withdrawn. After making our complaint, Horts responded that we had taken too long over the sale and that it was our fault. Apparently 8 weeks is \'ample\' time to complete a sale. Presumably they hoped ...
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What agent could do to change your mind?
They could have been honest and clear to us from the start.
Attached Files
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By: Geoff
Apr 19, 2013
View all comments (4)
Horts did not make clear from the outset that there was a strict deadline for this purchase. If we had know of this strict deadline from the start we would not have agreed to the sale. They assumed that by bombarding us with calls that we would progress quicker for them, and gambled that the sale would be completed in time. After we'd carried out a survey we found significant defects with the property. Perhaps the seller and Horts were hoping we'd rush into buying this property and miss these ...
Apr 19,2013
Minithumbup
Omar Al-khashab
By:
Apr 19,2013
0 people found
this helpful
My experience with Hort\'s has been superb from initial engagement till the completion went through today. Omar Al-Khashab enabled me to regain my respect of Estate Agents as I had had my property on the market for a number of months prior to his engagement and I had a particularly unsavory experience. Omar managed my expectations as a seller and smoothly arranged viewings until a seller was found. The actual exchange of contracts took a period of time which was down to the mortgage company a...
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Apr 19,2013
Minithumbdown
By:
Apr 19,2013
0 people found
this helpful
April 11th 2013 On Tuesday we were disconcerted to learn that the vendor of the property we were in the process of buying had decided to withdraw from the sale. We believe that the Estate Agents at Horts have acted in a totally dishonest and disreputable manner. If we had been told at the very beginning that the vendor would only sell if the whole transaction went through on April 10th we would not have embarked on the process at all as we would have considered the timeframe too difficult. C...
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By: Geoff
Apr 19, 2013
View all comments (3)
Horts did not make clear from the outset that there was a strict deadline for this purchase. If we had know of this strict deadline from the start we would not have agreed to the sale. They assumed that by bombarding us with calls that we would progress quicker for them, and gambled that the sale would be completed in time. After we'd carried out a survey we found significant defects with the property. Perhaps the seller and Horts were hoping we'd rush into buying this property and miss these ...
Apr 17,2013
Minithumbup
Jon Summerly
By:
Apr 17,2013
0 people found
this helpful
I have recently sold a property through Horts and have to compliment Jon on the service and help he gave during the process. Jon managed to sell my property within the first week of it being on the market and yet managed to get me a good price. Jon was always available at the end of the phone to answer my questions and give updates and, supported Sophia and others in the team, helped co-ordinate the solicitors on both sides to ensure completion....
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Apr 17,2013
Minithumbup
Jon Summerly
Sophia Rahman
By:
Apr 17,2013
0 people found
this helpful
I have recently sold a property through Horts and have to compliment Jon on the service and help he gave during the process. Jon managed to sell my property within the first week of it being on the market and yet managed to get me a good price. Jon was always available at the end of the phone to answer my questions and give updates and, supported Sophia and others in the team, helped co-ordinate the solicitors on both sides to ensure completion....
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Apr 16,2013
Minithumbup
Ray Jacobs
Sophia Rahman
By:
Apr 16,2013
0 people found
this helpful
Came accross Horts by browsing a few houses in our village Mawsley when we found a house which was of interest to us, sold our house and bought our new one through Horts and our agent Ray Jacobs was brillaint from start to finish, very helpful, easy to contact and proffesional throughout. Ray is also local to the Mawsley area which gave him great knowledge of the surrounsing area. We would 100% reccomend Ray in the future and if we decide to ever move again we will be going straight to him. Also...
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Apr 10,2013
Minithumbup
Ben Street
By:
Apr 10,2013
0 people found
this helpful
THE WHOLE TEAM AT HORTS WERE REALLY SUPPORTIVE DURING THE PURCHASE OF OUR NEW HOUSE EVEN THOUGH OUR CIRCUMSTANCES WERE A LITTLE DIFFERENT AND SOMETIMES FRUSTRATING! BEN WAS A HUGE SUPPORT AND ACTED AS A GREAT MENTOR BETWEEN US AND THE PEOPLE SELLING. I WOULD RECCOMEND HORTS TO ANYONE THAT IS LOOKING FOR A RELIABLE PROFESSIONAL SERVICE. THANK YOU...
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Apr 09,2013
Minithumbup
Omar Al-khashab
Claire
By:
Apr 09,2013
0 people found
this helpful
The level of service that Omar gave was excellent. He was friendly and professional and sold our property in 3 weeks from the time it went on the market. I would highly recommend him....
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Apr 05,2013
Minithumbup
Toni Wenlock
By:
Apr 05,2013
0 people found
this helpful
Toni has been very helpful-very quick in responding and arranging things which we think is very important in these situations. Apart from that, very friendly, honest and reliable. Would highly recommend her....
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Mar 19,2013
Minithumbup
Jon Summerly
By:
Mar 19,2013
0 people found
this helpful
Jon was very proactive in spotting a buyer for us and very professional at all times. We had previously tried to sell another property with another agent and had found the service pretty hopeless. This experience was completely different. I particularly liked the fact that we were able to contact Jon in person whenever we needed to and always got a quick response (rather than leaving a message with someone in an office). He took care with the photographs of the house and gave good advice. E...
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Mar 08,2013
Minithumbup
Chris Stone
Stuart Little
By:
Mar 08,2013
0 people found
this helpful
The Horts team did a fantastic job of selling our property. I had previously brought a property through them and having a great experience decided to use them again. From the outset they were professional and efficient, they listened to what I wanted and then delivered exactly that. The brochure for the house was great and the pictures really helped sell the property. I had multiple viewings as soon as the property was marketed and accepted an offer very close to the asking price with 4 days...
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Mar 07,2013
Minithumbup
Omar Al-khashab
Sophia Rahman
By:
Mar 07,2013
0 people found
this helpful
Very impressive service from Horts. Omar was always to hand when we needed advice/support and made the process a smooth one - we really appreciated his expert help. Also, Sophia proactively kept us updated with the state of play and was a similarly reassuring help. Thanks very much once again....
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Feb 25,2013
Minithumbup
Toni Wenlock
By:
Feb 25,2013
0 people found
this helpful
We are extremely pleased with the service provided by Horts. They were efficient, proactive, and professional. Toni spent a lot of time helping us with both the sale of our property and our search for a new one. Toni did an excellent job communicating with all involved parties. We would definately recommend Horts and will use them if we choose to move again....
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Feb 19,2013
Minithumbup
Victoria Morris
By:
Feb 19,2013
0 people found
this helpful
We had not bought or sold a property for 21 years. We found Victoria to be very professional friendly and have a lot of knowledge she would always answer any questions we asked her we could ring her day or night she would always help even on her days off. I would certainly recommend Horts to any one and i would certainly use them in the future....
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Feb 15,2013
Minithumbup
Victoria Morris
By:
Feb 15,2013
0 people found
this helpful
We had an extremely smooth and professional experience with Horts representing the sale of our property and the house we were buying. First deciding to move, to actual move date was 5 weeks, and through this extremely frantic period of activity we felt well informed, and well supported by various Horts staff. Victoria was our agent and nothing seemed too much trouble and no time to call seemed inconvenient. Their recommendations for solicitors, surveyors etc all proved efficient and compe...
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Feb 03,2013
Minithumbup
Sophia Rahman
By:
Feb 03,2013
0 people found
this helpful
Omar presented himself both professionally and friendly. Nothing was too much trouble. Throughout all he reassured me and kept me up to date at all times. I never once doubted his integrity. Not having bought or sold a property for over 15 years I was quite nervous and anxious but Omar was always there at the end of a phone line. I have absolute faith in his ability and should the occasion arise in future I would not hesitate to return to Horts. I would like to commend Sophia Rahman who many ti...
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Feb 02,2013
Minithumbup
Duncan Clark
Adam Wellesley
By:
Feb 02,2013
0 people found
this helpful
We hadn\'t bought a property in over 20 years and were a little anxious as we were buying a first home for our son. However from our first approach to Horts we can honestly say that both Duncan and Adam were brilliant. Duncan was our main contact and he listened to our requirements and immediately new what we were looking for. He only sent us relevant details.We were helped from start to finish, willingly talking us through every step of the procedure and we were amazed how smooth the purchase ...
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Jan 29,2013
Minithumbup
Stuart Little
By:
Jan 29,2013
0 people found
this helpful
Excellent Service from start to finish. Not only did I sell my old property with this agent, but they found my new home too. Would highly reccomend this efficient and friendly Service...
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Jan 28,2013
Minithumbup
By:
Jan 28,2013
0 people found
this helpful
Very pleasant company to deal with, never made to feel like I was pestering them. Had a couple of minor problems which were quicky sorted out. Had major problems with out solicitor and Horts could not of been more helpful. Went above & beyond the call of duty to try & help sort things out. Nice to be offered a coffee while waiting for keys. Would always choose Horts first. Well done....
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Jan 19,2013
Minithumbup
Toni Wenlock
By:
Jan 19,2013
0 people found
this helpful
Toni was great, gave us great genuine advice and, most importantly, kept everyone communicating really well during the purchase process....
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Jan 12,2013
Minithumbup
Ben Street
By:
Jan 12,2013
0 people found
this helpful
We received excellent advice and a professional and efficient service from Ben Street when selling our property. This resulted in a quick, smooth and trouble free sale. We were delighted with the service from the whole team at Horts and would highly recommend using them....
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Jan 12,2013
Minithumbup
Ben Street
By:
Jan 12,2013
0 people found
this helpful
We decided to sell our house in October and, being the first time we had tried to sell a property, we found the help of Horts very useful. Prospective buyers were identified quickly and we had found a buyer within a month of the property being advertised. I would like to thanks Horts again for their help and would use them again in the future....
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Jan 08,2013
Minithumbup
Steve Curtis
Sophia Rahman
By:
Jan 08,2013
0 people found
this helpful
I was very impressed with the efficient service provided by Horts particularly Steve Curtis in finding a buyer and Sophia Rahman involved in the conveyancing side and acting as a contact between myself, the buyers and the solicitors. I found the role that Sophia carries out really helped the selling process proceed as she picked up issues that could delay the process and dealt with them quickly. I would highly recommend Horts Estate Agents....
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Jan 07,2013
Minithumbup
By:
Jan 07,2013
0 people found
this helpful
Horts, whilst naturally representing their client, nevertheless provided a very accessible and friendly service to us as buyers. They worked in support of getting the deal to quick completion, providing clear communication and advise to both parties. They were friendly and had a real interest in everyone getting the best out of the experience....
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Jan 04,2013
Minithumbup
Duncan Clark
By:
Jan 04,2013
0 people found
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We dealt with Duncan at Horts and found him to be polite and knowledgeable. As first time buyers this was particularly useful. Overall service was good and would think about using Horts should we need to move in the future....
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Jan 03,2013
Minithumbup
Duncan Clark
By:
Jan 03,2013
0 people found
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Horts were the third agent we used in a bid to sell our home, after being on the market for 9 Months, they made the sale, got a slightly increased bid and Duncan was always avaiable if we had any questions or queries. Duncan was easy to talk to and not pushy like a lot of the other agents we used or got quotes from and we felt we got a good level of service. Would definately recommend and also use again if we ever moved....
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Dec 10,2012
Minithumbup
Jon Summerly
By:
Dec 10,2012
0 people found
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We have used Horts twice in the last 18 months- they successfully got us two offers of full asking price within the first 24 hours on the first property and successfully got us an offer of full asking price on our recent sale without even formally putting the property on the market (i.e. before the particulars were even printed). Jon was very professional throughout and was always quick to respond to calls and emails. We will be using Horts again in the future and would have no hestitation in ...
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Dec 01,2012
Minithumbup
Steve Curtis
By:
Dec 01,2012
0 people found
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I have known Steve Curtis for a few years now and I have to say he as always acted on my behalf with great diligence and consideration. I let Steve know i wanted to move back to Roade and I required a bungalow or similar, because I have a problem with stairs. Well, he came up with goods, did the deal and advised me on several issues with the legal matters and transaction. Steve also ensured that I was informed of the purchase process and once I had bought the property, he was there afterwards to...
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Nov 22,2012
Minithumbup
Omar Al-khashab
By:
Nov 22,2012
1 people found
this helpful
Omar had been helping me search for a property for over two years. He always gave honest advice, was never pushy, and was enthusiastic even when I dragged him to view those \'half suitable\' properties on a cold and windy day. He always returned my calls and emails, often within minutes. He demonstrated his professionalism by helping to push through an exchange within two weeks, to fit in with my schedule. A first class estate agent, and decent person as well. Credit is also due to the whole Bri...
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Nov 19,2012
Minithumbup
Donna Paul
Dorian Sanchez
By:
Nov 19,2012
0 people found
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We purchased a house from Horts 3 years ago when we moved to the area, and were very impressed with the quality of service, especially from Donna. As we were selling again, we decided to use Horts again (this time to sell our house rather than buy from them), and we were not disappointed. Dorian Sanchez came out to value the property, gave us great advice and we decided to go solus with this agent. We had a steady stream of viewings and sold within six weeks. Although there were a f...
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Nov 15,2012
Minithumbup
Victoria Morris
Donna Paul
By:
Nov 15,2012
0 people found
this helpful
We approached Horts to purchase a property a while back but unfortunately we did not purchase that one. However, 3 months later and Victoria had got in contact about another house, and without bombarding us with house after house they obviously select only the houses they know you\'ll be interested in..even after we pulled out of a previous property Victoria realises and supported us throughout the procedure and then continued to support with looking for another property, and we are so glad she...
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Nov 14,2012
Minithumbup
Adam Wellesley
Sophia Rahman
By:
Nov 14,2012
0 people found
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We asked four agents to quote for us and were reassured by Adam\'s enthusisasm. He was realistic with his advice on the pricing. One other agent told us to quote a price lower than the other agents in Northampton to ensure the sale. Adam\'s pricing was spot on. He produced an excellent brochure which really showed our property well without overselling it. Stuart accompanied the people who bought from us and he kept us updated all the time. Once the offer was accepted Sophia was brilliant a...
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Nov 05,2012
Minithumbup
Chris Stone
By:
Nov 05,2012
0 people found
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My wife and I brought and sold through Chris who offered clear professional help and advice. Chris kept to his word regarding his ability to quickly sell our house and understood our requirements for our next property. The Horts team were very helpful during completion and exchange and facilitated the successful conclusion to both sale and purchase transactions. Very good, highly recommended....
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Nov 05,2012
Minithumbup
Stuart Little
By:
Nov 05,2012
0 people found
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Stuart provided excellent service throughout the process of selling my property, keeping me informed each step of the way with regular updates. He was highly professional, yet personable and dealt swiftly with any requests that I had. I would highly recommend him....
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Nov 04,2012
Minithumbup
Stuart Little
By:
Nov 04,2012
0 people found
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Stuart was highly professional in all my dealings with him. He kept me informed all through the process and gave good advice. He also worked on buying another property for me which unfortunately failed to materialise through no fault of Stuarts. He againa cted very professionally and provided an equally good service....
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Nov 01,2012
Minithumbup
By:
Nov 01,2012
0 people found
this helpful
We qhad previously sold a property through Horts 3 years ago and had no hesitation returning to them. We were not disappointed! We had a steady succession of prospective buyers from early weeks of marketing and despite current market conditions secured completion within 6 months. We are very satisfied with the result given the pricing level our property was at. Horts members of staff were always courteous , polite and communication was good when a callback or information requested. We wou...
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Oct 31,2012
Minithumbup
Chris Stone
By:
Oct 31,2012
0 people found
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We would highly recommend Chris and his team. It was a pleasure to do business with a professional, knowledgable, positive and honest team. The approach that Horts use is very good as they are all self-employed which drives them to do well. We received a very supportive service which I would recommend to anyone. It was a pleasure doing business with them....
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Oct 31,2012
Minithumbup
Jonathan Barker
By:
Oct 31,2012
0 people found
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We used Horts for our purchase and found Jonathan extremely helpful in all matters. He is a very professional and was very knowledgeable about the house and surrounding area. I was in an extremely difficult position being out of the country for the month leading up to and including the day of exchange of contract but I got full support and all the help needed while I was away to make the exchange happen on time. I would recommend Jonathan to anyone who is looking to buy or sell....
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Oct 30,2012
Minithumbup
Andrew Denny
Dorian Sanchez
By:
Oct 30,2012
0 people found
this helpful
Horts gave me a friendly, effecient, excellent service during the sale of my house. The main agent I dealt with was thorough and realistic when estimating the value of the property and didn\'t give me any inflated expectations about how much I could expect the house to sell for or how quickly it would sell. The agent also offered good, practical advice on how to make the property more marketable for a potentially quicker sale. His approach was friendly and honest and unlike some other estate...
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Oct 29,2012
Minithumbup
Jonathan Barker
By:
Oct 29,2012
0 people found
this helpful
I can\'t recommend Jonathan highly enough. He was extremely helpful with all requests . When we were aiming to move on a certain date, he helped to chase solicitors and mortgage companies as he knew how important it was to us. Even after the sale had gone through he was still eager to be of help and assistance. When we were trying to match our kitchen cupboards he offered to help find them. It was so good to meet someone with old fashioned values, like reliability and politeness. I can\'t e...
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Oct 23,2012
Minithumbup
Omar Al-khashab
By:
Oct 23,2012
0 people found
this helpful
I want to thank Omar for selling my house, he was extremely professional, courteous at all times, never pushy and most importantly, always available to respond to me, even when he was on holiday! Other estage agents clock off at 5pm, or are closed on sunday, Omar was always available and that was very reassuring, I always felt he had my best interests at heart. He worked extremely hard on my behalf and I would be be happy to recommend him to anyone thinking of selling. A real gentleman, thank yo...
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Oct 22,2012
Minithumbup
Omar Al-khashab
By:
Oct 22,2012
0 people found
this helpful
As a first time buyer the prospect of buying house was quite daunting and the process was a bit alien to me, but Omar was there every step of the way to help out and answer any questions, no matter how ridiculous! He was always available at the end of the phone and was always quick to respond to us, even if he didn\'t know the answer he at least kept us up to date with developments and what he was doing to find out. From the beginning to end of the purchase he was really helpful and I wouldn\'...
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Oct 21,2012
Minithumbup
Steve Curtis
By:
Oct 21,2012
0 people found
this helpful
Steve Curtis was so knowledgeable about the market that when we put the property up for sale he already knew of people he could contact to come and view. 24 hours later, 2 viewings, one offer and the property was sold. Steve continued to be available for any questions we had. Any of the staff at the branch were very helpful whenever we spoke to them. The experience of selling a property is not always easy but Steve/Horts made it as smooth as possible. I know that Steve was also very helpful...
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Oct 21,2012
Minithumbup
Steve Curtis
By:
Oct 21,2012
0 people found
this helpful
Excellent Service, nothing to much trouble. Always went the extra mile. Any information I needed was provided asap. The approach was so good, I also purchased a property from Steve. Explained the buying and selling process in detail. Information on property he showed us was very good, did his homework. He helped us every step of the way, without making us feel we were being a pain. Changed my view on Estate Agents, would recommend Steve to anyone, for anything along the chain, buying, se...
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Oct 16,2012
Minithumbup
Omar Al-khashab
Duncan Clark
By:
Oct 16,2012
0 people found
this helpful
Horts managed to sell my property within 8 weeks despite the first sale (after 6 weeks) falling through at first hurdle due to a timewaster. I dealt with both Omar and Duncan on the sales side and then Sophia during the final stages leading up to completion. I found all 3 staff members to be professional and on the whole quick to respond to any queries I had....
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Oct 15,2012
Minithumbup
Omar Al-khashab
By:
Oct 15,2012
0 people found
this helpful
Used Horts to purchase a property through the agent Omar Al-Khashab. Very professional and friendly service, the whole process explained with regular updates when necessary and always happy to help answer questions. I now own the property, and would happily recommend Omar to friends and family when buying or selling in the future. Would also like to thank Sophia with ensuring the seller and myself were updated with the progression of the buying process. Thanks Horts....
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Oct 12,2012
Minithumbdown
Craig Humphrey
By:
Oct 12,2012
5 people found
this helpful
Put my house on the market with Horts in January 2012 and it was sold subject to contract within a few weeks; to a buyer who had apparently sold their house and were therefore chain-free. House was put back on the market after a couple of months while the buyers sorted out issues with their property but no effort was made by Craig to actually market or sell the house in this time. The sale finally fell through at the end of June when my buyers decided to pull out. I gave Craig the benefit of ...
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By: Adam Wellesley - Horts Director
Oct 16, 2012
View all comments (1)
Ian, I think you raise a few issues here which I would like to comment on. Firstly our business is about people as much as it is about property. I am therefore extremely sorry that you feel the way you do about Craig Humphrey as he appears to be doing a very good job on behalf of Horts, in the main. He has some excellent reviews on this site and I am sure will be disappointed that you felt let down. I think it only fair to also point out that councillors are at liberty to have secondary jobs tha ...
Oct 09,2012
Minithumbup
Damian Flavell
Craig Humphrey
By:
Oct 09,2012
0 people found
this helpful
We can\'t recommend Horts in Rugby highly enough. In particular Craig Humphrey was an absolute pleasure to work with. He provided great advice to us and made our house sale so easy. We must also compliment Damian Flavell who worked very hard to find us a property to buy. Although we did not eventually buy through them, we were very impressed with how much he tried to find us a property matching our specifications. The staff in the branch are very friendly and welcoming. We would use Horts ...
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Oct 03,2012
Minithumbup
Omar Al-khashab
By:
Oct 03,2012
2 people found
this helpful
I want to thank Omar and his team for selling my property and would definitely highly recommend and use Horts Estate Agents in the future. Omar was friendly, Polite and communication was consistent throughout via emails and telephone contact. My property was first sold earlier on in the year and then the buyer pulled out due to financial difficulties which was quite disappointing but Omar and his team managed to find a 2nd Buyer in a short period of time and now my property is Sold for the p...
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Oct 02,2012
Minithumbup
Damian Flavell
Donna Paul
By:
Oct 02,2012
0 people found
this helpful
I would like to say what fantastic service we had from Damian and Donna at Horts. Damian was very helpful, nothing was ever too much trouble. Everyone was great! Donna kept me informed of what was happening each day. Fantastic service. Thanks guys (and girls)...
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Sep 28,2012
Minithumbdown
Ray Jacobs
Sophia Rahman
By:
Sep 28,2012
4 people found
this helpful
I would recommend Ray Jacobs if you are wishing to move to Mawsley village, he lives in the village and his enthusiasm and knowledge of the area is excellent. I would also recommend Sophia who provides help in facilitating the sale and subsequent purchases. I however am unable to say the same for our experience with Steve Curtis and Jon Summerly. Steve Curtis lacked enthusiasm and knowledge of the properties we viewed and the area they were in. Both Steve and Jon had the inability to t...
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By: Tom
Oct 08, 2012
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Adam, please speak to your partner in the Rugby branch who I spoke with in your absence. I do not wish to waste anymore time on the matter. ...
Sep 27,2012
Minithumbup
Ben Street
By:
Sep 27,2012
0 people found
this helpful
The house sold had been tenanted, and I planned to sell once tenants had left. Having moved out of the area, I initially phoned Ben to get some idea about the way the market was performing. Ben suggessted a viewing to give him an idea about the property, and then managed to successfully negotiate with the tenants in order to secure a viewing by a client who he felt may be interested in the house. The tenants were also considering a purchase, which took a lot longer than expected. Ben was als...
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Sep 26,2012
Minithumbup
Jon Summerly
By:
Sep 26,2012
0 people found
this helpful
I used Horts to buy a property recently and found them extremely thorough and profeesional. They always kept me in the loop with developments and were very understanding when the mortgage company were slower than expected to process the application. All in all a job very well done Mr Summerly!...
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Sep 14,2012
Minithumbup
Chris Stone
Sophia Rahman
By:
Sep 14,2012
0 people found
this helpful
We used Horts when selling our property and found them very professional. Chris Stone kept us updated throughout the process and we always received viewing feedback very promptly. He also updated us via email with statistic reports relating to website hits and we were very pleased with how our property was marketed online. Chris was always available for advice and we very much appreciated his help all the way through to the exchange and completion of our property. Thanks must also go to Sophi...
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Sep 13,2012
Minithumbup
Andrew Denny
By:
Sep 13,2012
1 people found
this helpful
The level of service provided was both friendly & professional . No pressure or persuasion tactics were employed, instead we felt we were given an honest and frank assessment of the property and its true market value. We were also shown other similar properties to compare and help us with our final decision . In the event we purchased the property and are very pleased with it and consider Andrew was both fair and helpful throughout the process....
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Sep 06,2012
Minithumbup
Stuart Little
Chris Stone
By:
Sep 06,2012
0 people found
this helpful
Fantastic to find an honest estate agents. Very hard working and kept me well informed of progress with viewings and the sales process. Great advice received throughout the whole experience and nice to have a direct dial and mobile for a more personal service. Everyone at Horts was very friendly and they sold house in just 5 weeks!! Wouldn\'t hesitate to recommend Horts, and Stuart in particular....
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Sep 05,2012
Minithumbup
Victoria Morris
By:
Sep 05,2012
0 people found
this helpful
Victoria was not only efficient at handling the sale of our house, she was also a pleasure to deal with, contacting us whenever she had updated information and dealing with our requests promptly. Victoria was recommended to me by a friend and i would have no hesitation in recommending her to anyone else....
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Sep 05,2012
Minithumbup
Donna Paul
Victoria Morris
By:
Sep 05,2012
0 people found
this helpful
I recently sold my house through Horts, initially dealing with Victoria Morris, who was excellent at thinking through different marketing strategies and keeping me informed of the best route to take. Once a buyer had been procured, Donna Paul took on my sale process and without her help I think I would still be living in the same house. During the weeks leading up to exchange, it felt as though Donna was my personal assistant and she had no other cases to deal with. If she hadn\'t been so vig...
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Sep 05,2012
Minithumbup
Andrew Denny
Donna Paul
By:
Sep 05,2012
1 people found
this helpful
I recently sold my property through Andrew at Horts, and from the Valuation through to completion I was very happy with the Service I recieved. I would recommend using Andrew as an Agent, he really helped me through the whole selling process as this was the first time I have sold a house. Andrew also helped me in trying to find a new property. If I was to sell again, I would use Horts above any of the other Estate Agents in Rugby. I also found Donna was very helpful with any queries I had du...
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Sep 04,2012
Minithumbup
Victoria Morris
Donna Paul
By:
Sep 04,2012
1 people found
this helpful
We were very impressed with Horts fresh and honest approach to selling our property. Communication and feedback after viewings was immediate and then followed up with another call after viewers were contacted the next day. Victoria Morris was excellent and primarily handled all the viewings herself therefore had good knowledge of our slightly unusual house and was therefore able to answer viewers questions. Once a reasonable offer was made she handled the process quickly and efficiently to reac...
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Sep 03,2012
Minithumbup
Andrew Denny
By:
Sep 03,2012
2 people found
this helpful
My dealings with Andrew & Horts throughout the selling process were extremely efficient. The initial valuation of my property was thorough and realistic, Andrew introduced only genuine buyers that would be interested in my property. Andrew managed expectations on process & timings well once an offer had been agreed on my property, and made the whole moving process stress free! I would fully recommend using Andrew Denny & Horts to sell your property....
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Aug 31,2012
Minithumbup
Andrew Denny
By:
Aug 31,2012
1 people found
this helpful
We found everyone at Horts to be helpful and professional from day one. They responded quickly to our requests and were honest and helpful in answering our concerns. Andy stayed in contact with us throughout the purchasing process and worked hard to ensure any issues were quickly resolved. We really felt we could trust Andy and would highly recommend him to anyone purchasing or selling their property....
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Aug 31,2012
Minithumbup
Andrew Denny
By:
Aug 31,2012
1 people found
this helpful
Andrew showed me two properties when i moved earlier this year. What makes him (and the estate agency) stand out is their after sale service. Previous experiences with other estate agents have involved many requests for information/progress on my part as none has ever been forthcoming. Andrew always kept me informed of any issues and also kept in touch after completion. Quality service....
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Aug 30,2012
Minithumbup
Omar Al-khashab
By:
Aug 30,2012
0 people found
this helpful
Omar was great and did everything he could to sell our property - in the end he got us almost exactly what we wanted so naturally we were very pleased with his service.....
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Aug 30,2012
Minithumbup
Dorian Sanchez
By:
Aug 30,2012
0 people found
this helpful
I consider Horts Estate Agents to be very efficient, professional, courteous, friendly and smart, an excellent Estate Agent I would recommend to anyone. They were very considerate in entering your home by removing their footwear and also indicating to potential buyers to do the same if it was wet outside. The presentation of the house details was excellent with plenty of photos to go with the description. Dorian Sanchez was very helpful with explaining how the sale would proceed and nothing w...
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Aug 29,2012
Minithumbup
Victoria Morris
Donna Paul
By:
Aug 29,2012
0 people found
this helpful
We brought a property through Horts estate agents and Victoria was our contact from start to finish. We fell in love with the property straight away but had a number of viewings before we decided to buy it. This was never a problem and Victoria always managed to fit us in. Her customer service skills were excellent and we were kept informed very frequently of progress on the transaction. Our solicitors were a nightmare and it was lovely that Victoria took a strong role in helping us hurry them a...
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Aug 23,2012
Minithumbup
Omar Al-khashab
Sophia Rahman
By:
Aug 23,2012
0 people found
this helpful
Omar was very helpful and always got back to me quickly. I also dealt with Sophia and the service and professionalism from both was excellent....
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Aug 18,2012
Minithumbup
Jonathan Barker
By:
Aug 18,2012
0 people found
this helpful
After selling my last house through Jonathan, I asked him for help in finding me a new house, he was extremely helpful and found me the perfect property. I would definitely recommend him to anyone buying or selling a property....
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Aug 13,2012
Minithumbup
Jon Summerly
By:
Aug 13,2012
0 people found
this helpful
We used Jon, through horts to sell this property, we had 6 viewings,and 3 offers in a week, and sold withing 7days, what more can you ask. Jon was also available when needed, we have used jon in the past to sell and also to buy,always the same,down to earth and very good at what he does. Always gives an honest valuation,and good advice if needed.Would hesitate to use Jon again,or recommend to anyone....
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Aug 07,2012
Minithumbup
Adam Wellesley
Sophia Rahman
By:
Aug 07,2012
0 people found
this helpful
Adam Wellesley of Horts found a buyer for my house within a few days of it being on the market and proceeded to sell it to them albeit that there was a fairly lengthy chain. In spite of this their service was exemplary and Sophia religiously phoned at least every week with an up date of the progress of the sale. I would therefore have no hesitation in recommending them. Yours faithfully Joan Phillips...
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Aug 06,2012
Minithumbup
Michael Haig
By:
Aug 06,2012
0 people found
this helpful
When we decided to sell our property we contact 3 different local estate agents. One gave us the feeling that they stacked them sell them cheap, the other did not have much market knowledge for our area of Northampton. Michael Haig from Horts viewed the house gave us a realistic valuation based on our requirements. We had 3 offers in the first month based on Michael accompanying the viewing giving his knowledge of the area. We accepted and completed in around 14 weeks. Horts were and especially ...
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Aug 03,2012
Minithumbup
Michael Haig
By:
Aug 03,2012
0 people found
this helpful
Michael provided excellent service from start to finish. A very up beat guy with no pressure to buy when I looked at properties which I experienced with other agents. I would highly recommend Michael to other people for buying and selling. If we sell the property Michael will be the first to know! A pleasure to deal with....
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Jul 30,2012
Minithumbup
Omar Al-khashab
By:
Jul 30,2012
0 people found
this helpful
Whilst trying to sell our own house we found a wonderful village property through Omar Al-Khashab. We looked at other properties with Omar and various other agents but this house really caught our eye. The minute we made a sale on our property we got on to Omar, who helped us clinch the purchase within hours. He was friendly and approachable, courteous and professional and 100% honest with us at all times. He kept us updated on an almost daily basis and, importantly, it felt like he was supp...
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Jul 29,2012
Minithumbup
Ben Street
By:
Jul 29,2012
0 people found
this helpful
Ben was efficient & professional in dealing with my queries & requests & always cheerful & helpful. The selling process proceeded quickly, without hassles, & I was kept thoroughly informed throughout....
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Jul 27,2012
Minithumbup
Jonathan Barker
By:
Jul 27,2012
0 people found
this helpful
We recently purchased our new house through Horts and with the assistance of Jonathan Barker. Horts provide great services and from our first meeting with Jonathan we found him very friendly and accommodating as we called on him several occasions and he was always happy to oblige. Jonathan was a tremendous help to us with his knowledge, advice and he always kept us informed. We will happily recommended Jonathan to friends, family and we will definitely use his services again....
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Jul 25,2012
Minithumbup
Ashton Dunkley
By:
Jul 25,2012
0 people found
this helpful
I thought Horts to be a very professional outfit. Staff were friendly, gave good advice and were always ready to speak to me. Even if out of office, a message was sent to whoever I wanted and a return call was never long coming back. Although I have only highlighted two staff members in this review, I want to thank them all. Highly recommended....
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Jul 24,2012
Minithumbdown
By:
Jul 24,2012
2 people found
this helpful
I had a viewing booked with them. no one turned up when I rang them they couldn\'t even tell me why no one was there. Later on I went to their office they said they can\'t contact letting specialist. When they manage to contact her she said my appointment was cancelled. I would be nice to at least give me a ring and tell me about it. Feel ignored and really disappointed with customer service. waste of time...
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What agent could do to change your mind?
give me a call to tell me not to bother
Attached Files
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By: The Lettings Team
Jul 25, 2012
View all comments (1)
Dear Marge I am terribly sorry that you did not receive a phone call from our lettings team to cancel your viewing. It was a genuine oversight on our behalf. We pride ourselves on great customer service and this is a truly disappointing review. We will call you later today to discuss the matter in further detail. ...
Jul 20,2012
Minithumbup
Jonathan Barker
By:
Jul 20,2012
0 people found
this helpful
Very happy with the service we have received from Horts Estate agents in buying our first home. Jonathan helped us tremendously from start to finish in what proved to be a complicated negative equity release sale but none the less very quick and efficient service. Thank-you...
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Jul 18,2012
Minithumbup
Andrew Denny
Ben Street
By:
Jul 18,2012
1 people found
this helpful
Andrew Denny valued my property although there was nothing on the market where I wished to purchase. Several months later he remembered my request and contacted me before the property was advertised, and immediately sold my house..... Ben Street dealt with the purchase of my new home. When neither were available [holidays etc] the rest of the staff were very efficient keeping me up to date with what could have been a very stressful time. Thank you all...
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Jul 14,2012
Minithumbup
Ashton Dunkley
By:
Jul 14,2012
0 people found
this helpful
Ashton came across as an honest individual who informed us of progress, good and bad. It is essential to have a good working relationship with the agent for all parties and I feel we achieved this....
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Jul 10,2012
Minithumbup
Chris Stone
Sophia Rahman
By:
Jul 10,2012
0 people found
this helpful
Very efficient and helpful service from Chris in the initial selling and viewing stages, and Sophia when chasing solicitors in the latter stages of the process. Chris knows his market, was confident in his pricing, which proved to be accurate. Sophia was very patient and understanding in spite of the many changes that were needed....
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Jul 10,2012
Minithumbup
Ben Street
By:
Jul 10,2012
0 people found
this helpful
From the first phone call to the last phone call as well as several viewing of the property,Ben Street was absolutely fantastic, Any questions or addition viewing of the property required was handled in a very professional and caring manner. He was easy to get hold off and always replied to any messages very quickly. I feel that he made the whole experience of moving house as easy and stress free as it can be. Not only to mention that whilst he was on holiday with his family he took the time...
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Jul 09,2012
Minithumbup
Jon Summerly
By:
Jul 09,2012
0 people found
this helpful
Jon Summerly was very very very proactive with my buyers agent and I can\'t thank him enough for all the behind the scenes work that he did on my behalf. . I would recommend him and his team unreservedly....
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Jul 07,2012
Minithumbup
Victoria Morris
Donna Paul
By:
Jul 07,2012
0 people found
this helpful
From start to finish I found all of the staff at Horts very friendly and professional at all times. The communication was excellent, both arranging viewings and with feedback post viewings. Although I primarily dealt with Victoria, who was very honest and realistic with her valuations, I also had dealings with most of the other sales people and they were all of the same high standard. Once the sale had been agreed the constant communication and information from Donna Paul was superb, always ...
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Jul 06,2012
Minithumbup
Jonathan Barker
By:
Jul 06,2012
0 people found
this helpful
I have dealt with Horts and Jonathan Barker over a number years to buy and sell property in my portfolio. Realistic with valuations and advice which was better than some idiot suggesting a wild figure off the top of their head !!! Will certainly deal with him again....
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Jul 05,2012
Minithumbup
Philippa Morgan
By:
Jul 05,2012
0 people found
this helpful
We have been extremely pleased with the service we have received from Philippa at Horts. She has dealt with every aspect of our house sale in a very efficient and professional manner. Philippa was able to provide some very strong matches for our property and did not show any time wasters around. She has also kept us up to date with all progress along the way. We would have no hesitation in recommending Philippa at Horts to anyone we know who may be thinking of selling their property in the fu...
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Jul 03,2012
Minithumbup
Chris Stone
By:
Jul 03,2012
0 people found
this helpful
I found Chris to be very professional from our first conversation. He arranged to come round to view the property, arrived promptly, and I was impressed with the amount of preparation he had done. He was able to show me details of all the similar properties in the area that had been on the market or sold recently, how long they had been market for, and what prices they had achieved. From there we decided upon a price for our property and the process began. A few days later Chris came round a...
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Jun 25,2012
Minithumbup
Steve Curtis
By:
Jun 25,2012
0 people found
this helpful
I used Horts estate agents to sell and purchase my new property. I dealt with Steve Curtis on both buying and selling and i thought the service was Excellent and very Professional. I would recommend using Steve at Horts to anyone that is thinking of selling or buying in the future i certainly will !. The after sale team was fantastic too. Very fast and efficient to the very end....
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Jun 20,2012
Minithumbup
Omar Al-khashab
By:
Jun 20,2012
0 people found
this helpful
I have recently sold a property through Horts estate agents and the service they provided was very good. They were efficient, enthusiastic and professional on my first meeting with them and this continued throughout the process of showing potential buyers around the property to exchanging and completing the sale. It was always easy to get in touch with Omar with any queries I had and to keep up to date with proceedings. I would recommend Horts to anyone, especially if they are looking for an est...
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Jun 11,2012
Minithumbup
Jonathan Barker
By:
Jun 11,2012
0 people found
this helpful
If you live in Northamptonshire and are about to sell your property, you should contact Jonathan Barker at Horts Estate Agents. The whole team were pleasant, helpful and professional from the beginning of what was to be a six-month association. When it became apparent that mine wasn't going to be the easiest sale ever, Jonathan was always available, calm and quietly positive that everything would come right in the end and of course he was right. Even the purchaser mentioned how available and...
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Jun 08,2012
Minithumbup
Jon Summerly
By:
Jun 08,2012
0 people found
this helpful
I found Jonathan very pleasurable and very easy to work with throughout the whole process of the sale. I always felt I could never hesitate to contact him as he was so easy to communicate with. The sale was overall a painless process thanks to the help of Jonathan....
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May 26,2012
Minithumbup
Omar Al-khashab
By:
May 26,2012
2 people found
this helpful
It has taken me many months to find the house I finally bought and through it all Omar Al Khashab kept in touch, letting me know what had come on the market or just touching base. It is as a result of his patience and persistence that I eventually bought through Horts. I thoroughly recommend him, he has been brilliant throughout - I would certainly want him to be selling my property - he is the only one out of about 8 agents who hung in there - thanks Omar. All staff were helpful and friendly...
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May 22,2012
Minithumbup
By:
May 22,2012
1 people found
this helpful
Great service from valuation through to completion. Couldn\'t have asked for more....
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May 21,2012
Minithumbup
Jon Summerly
Sophia Rahman
By:
May 21,2012
1 people found
this helpful
We sold our house and bought with Horts, i would like to say i was very impressed with the constant support we received, Jon was great at keeping us updated and informed during the whole process, and Sophia was a great help towards the end with advice. I would recommend Horts because they don\'t just claim to be proffessional they really are. Thank you to Jon and Sophia Zoe Keeber and William Havelock...
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May 20,2012
Minithumbup
Omar Al-khashab
By:
May 20,2012
1 people found
this helpful
Omar is polite and friendly, he went out of his way to help us responding to all our queries and questions promplty. His knowledge and experience made buying our first house stressless....
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May 11,2012
Minithumbup
Omar Al-khashab
By:
May 11,2012
2 people found
this helpful
From the valuation through to completion the service from Omar was consistently excellent. He was very personable and very approachable about advice on both selling our property and how to research ones we were interested in, even though it may not have been through Horts. Within the first 2 weeks we had viewings almost every day and accepted an offer within that time. Omar\'s colleagues who carried out viewings were also very thorough and ensured they came early to the property to find out the ...
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May 06,2012
Minithumbup
Stuart Little
By:
May 06,2012
1 people found
this helpful
Stuart Little came strongly recommended to me by a friend in Brixworth who has repeatedly instucted him to sell their properties, as he has an excellent reputation of selling properties that others cannot, of getting a good price and getting the job done quickly and properly without any hassle. Personally I found Stuart exceptional, from the very first day he visited us and throughout the whole moving process. He seemed to be permanently available, he was friendly, communicative, fantastically ...
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Apr 30,2012
Minithumbup
Donna Paul
By:
Apr 30,2012
0 people found
this helpful
Really pleased with this transaction - the most painless house purchase to date. David was very attentive and listened to our requirements before suggesting suitable houses - much better than a wild goose chase around Warwickshire! All the properties on David\'s short-list were suitable and one, we ended up buying - v happy. Donna looked after things once the price was agreed upon and this really did go without a hitch. Donna chased people up when required and ensured that the process k...
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Apr 27,2012
Minithumbup
Omar Al-khashab
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Apr 27,2012
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We have met many estate agents over the last year and Omar is by far the best. We were quite particular about the type of house we were looking for and Omar was very patient with us. As we were first time buyers, we had a lot of questions that needed answering, and Omar was always a phone call or text away. I was always able to get hold of him. I would a 110% recommend this guy. He even helped us to fix our boiler after sale completion....
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Apr 26,2012
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Jonathan Barker
Sophia Rahman
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Apr 26,2012
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Jonathan provided an excellent service advising on sale price and liaising with the buyer and solicitors. All my questions were dealt with promptly and Sophia kept me up to date with the final stages of the transaction....
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Apr 24,2012
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Jon Summerly
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Apr 24,2012
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Jon at Horts has been a breath of fresh air. If you are genuinely tired of apathetic agents with an agenda that is influenced by nothing but "the sale". Then give Horts, and in particular Jon, a try. The experience has been an honest, hassle free procedure. Highly recommended estate agents....
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Apr 21,2012
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Ben Street
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Apr 21,2012
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Staff were highly professional, friendly and efficient - sold my property within a week. Good advice ref.value and offers....
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Apr 18,2012
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Duncan Clark
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Apr 18,2012
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Duncan acted in a totally professional manner at all times. He was attentive without being pushy. He was always available to answer any queries that I had and liaised with all parties concerned. I would happily recommend Duncan to anyone for the marketing of their property....
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Apr 15,2012
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Jonathan Barker
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Apr 15,2012
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I initially contacted 13 agents in the area and then had 7 come and review the property. Jonathan impressed from the start, he knew the market place, especially the profile of the likely buyers and talked on a no nonsense and common sense level. He gave good solid tips on how to best present the place to buyers. His valuation was realistic and well judged. Only one of the other contenders came close. Also the fees were in the right ball park. Plumping to go with him, the property was swiftly put...
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Apr 04,2012
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Chris Stone
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Apr 04,2012
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We were very impressed with Horts for the sale of our house. We would highly recommend them. They were excellent from start to finish....
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Apr 02,2012
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Michael Haig
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Apr 02,2012
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The sale of my house was such a breeze with Horts from start to finish. Micheal was absolutely brilliant, could not have asked for more. He was always at the end of the phone for me night or day. He had lots of advice and helpful hints, I felt I could ask him anything....
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Apr 02,2012
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Omar Al-khashab
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Apr 02,2012
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I have used Horts before and found all the staff extreemly helpful In this case I asked I asked Omar to find me a property, and he found exactly what I was looking for. Better in fact. At every viewing he was always on time and was very helpful all the way through. He is a very personable gentleman and nothing was too much trouble. Even when we kept wanting to back to have another look he was always ready to be there to let us in. I have no hesitation in Recommending Omar at all. I wa...
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Mar 31,2012
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Andrew Denny
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Mar 31,2012
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The property I bought was a repossession so the procedure was different in that I was involved in bidding against another buyer. Andrew was very thorough in explaining the procedure and keeping us informed as to our position. It was handled in a friendly, professional manner which thanks to Andrews expertise we encountered no problems or concern....
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Mar 19,2012
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Dorian Sanchez
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Mar 19,2012
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We approached Dorian with our list of fairly specific requirements (biggest possible with least possible funds). He was able to find a selection of houses for us to consider and upon choosing our preferred shortlist, we viewed the property which accurately matched the description in the Horts' brochure. We then managed to buy this property within 12 working days, thanks to the Horts' team's knowledge of how the selling / buying process works. For us, this was the most important aspect of buyin...
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Mar 13,2012
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Jon Summerly
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Mar 13,2012
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Very helpful throughout and in my view relalistic in managing the expectations of both buyer and seller to get a deal done that was to mututla benefit....
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Mar 10,2012
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Chris Stone
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Mar 10,2012
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Chris was polite, helpful and responsive to all queries. This was as enjoyable an experience as selling and buying could be :-) I have no hesitation in recommending Chris to potential sellers or buyers - he even answers his mobile when he is on his day off! I have used Horts in the past, before this recent transaction, and would happily use them again....
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Mar 07,2012
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Omar Al-khashab
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Mar 07,2012
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Omar was very polite and efficient. One or two problems arose during the buying transaction and although they were not the fault of Horts, Omar did all he could to get the problems rectified. I would have no hesitation recommending Horts and in particular Omar to any prospective buyers or sellers....
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Mar 05,2012
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Steve Curtis
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Mar 05,2012
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I was extremely satisfied with the staff I dealt with at Horts. Steve Curtis was very proactive in promoting interest in the property. At one stage the sale fell through and within days Steve had three viewings arranged which subsequently resulted in a sale. Steve always kept me fully informed of progress particularly at the negotiating stage and achieved the full asking price. Claire gave brilliant support leading up to the sale of Willow View. She kept me fully informed and provide...
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Mar 02,2012
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Steve Curtis
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Mar 02,2012
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Excellent. Well handled through a difficult period. Very professional and would certainly recommend....
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Feb 27,2012
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Omar Al-khashab
Steve Dodds
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Feb 27,2012
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I though Omar was great , he helped me buy my house as there was another buyer as well as me. He gave me advise on what i needed to do, i had his direct contact number which was very handy to get hold of him. i would recommend Horts they were very helpful. Thank you Ormar 10/10...
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Feb 23,2012
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Donna Paul
Craig Humphrey
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Feb 23,2012
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Would just like to say Donna and Craig of Horts (Rugby) were a pleasure to deal with. They both provided support and dealt with a number of queries which took the pressure off somewhat. I would use Horts again and would happily recommend Craig and Donna. Regards Jason...
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Feb 22,2012
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Jon Summerly
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Feb 22,2012
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Very satisfied with the level of service. Number of viewings arranged and regular contact and feedback from Jon....
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Feb 22,2012
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Feb 22,2012
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I am a highly qualified Lettings Training Consultant to Graduate level and hold the ARLA Diploma equivalent too. My wife let her property though Horts last September and they introduced a family who are excellent tenants. They have stated to me their intention to become ARLA Members but after 9 months in dealing with them they say that it is something their accountant is unable to produce to satisfy NFOPP. Two of the staff do apparently have the NFOPP Technical Award in Residential Lettin...
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Feb 14,2012
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Stuart Little
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Feb 14,2012
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Stuart Little was our estate agent, he took the time to find out what we wanted in our new property and didn't waste time recommending unsuitable places for us to view. He was very helpful and professional throughout and our sale and purchase went through without a hitch. Claire also gave us weekly updates so we were always kept informed about our sale and purchase. We have no hesitation in recommending Stuart or Horts to anyone....
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Feb 08,2012
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Donna Paul
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Feb 08,2012
3 people found
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Outstanding service from every aspect. Would highly recommend using them for selling or buying. Especially 'Donna' who did everything immaginable to ensure our house sale didnt fall though. Thanks You!...
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Feb 05,2012
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Craig Humphrey