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    Aidan Straw
  • Bradley Horler
    Bradley Horler
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    Richard Horler
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    Robert
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    Emily Webb
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    Kate Robson
  • Kane Barber
    Kane Barber
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    Penny Horler
  • Carlie Davies
    Carlie Davies
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    carlie
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    Richard Horler and Carly
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    Dominick Darley
Residential, lettings and commercial estate agents, surveyors and valuers.
 


Properties for sale
Properties for rent
Dec 06,2011
Minithumbup
By:
Dec 06,2011
Featured Review
0 people found
this helpful
Many Years ago I purchased a small house in Eton Wick through Horler & Associates and found there service to be both friendly and proffesional. Robert & Richard Horler were always on hand to answer questions/queries with facts and managed to complete the sale within 4 weeks!! This time I needed to rent my property out quickly in Windsor, Kane the lettings negotiator popped over to my property and I found him to be very enthusiastic and direct in his communication & aim to get the ...
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Oct 09,2014
Minithumbup
By:
Oct 09,2014
Featured Review
1 people found
this helpful
Good morning , I am a tenant and live in dawn redwood close horton , Kane is a very proffecional lettings manager , very pleasant and helpful every time I need him he will make sure he will resolve any problems or concerns I may have ... Couple of weeks ago in the morning my garage door wouldn't open properly springs were broken I rang the office and spoke to Kane within couple of days garage door was fixed also kane is very good of informing the tenant of any changes or developments of the spe...
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Comment on agent fees
N/A
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Jan 31,2013
Minithumbup
By:
Jan 31,2013
Featured Review
0 people found
this helpful
Horlers Estates Agents are a family business which came highly recommended to us years ago. We have dealt with both Robert & Richard Horler on numerous occasions, in particular Richard who now deals soley with sales. Richard Horler truly has his finger on the pulse. When we phoned him to get a ballpark valuation for our property he came around the next day with our prospective buyers. Horlers come highly recommended and we would have been lost without Richard Horler who helped put toget...
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Dec 02,2011
Minithumbup
By:
Dec 02,2011
Featured Review
1 people found
this helpful
The agent was hospitable when i arrived in their offices. The agent was extremely professional. I had the property up with other with about 6 other agents but I came to Horler last of all, and surprisingly they were the only agent to secure me an offer. The agent was fast to get the tenants in and gave good honest advice at all times. they were also extremely quick on email communication and kept me informed of progress at all times. They adjusted the landlord-tenant agreement as required to ens...
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Jan 13,2014
Minithumbup
By:
Jan 13,2014
Featured Review
1 people found
this helpful
The sale of our house was slightly unusual in that it never actually went on the market. We found a private buyer ourselves but Horler had a buyer who was willing to pay more. Finding a buyer was painless and quick. The actual completion was a bit slower. There were some communication issues which cased a few hiccups along the way. I did feel I worked quite hard as the go between with Horler and my other agent. Overall the staff at Horler are personable and honest. They know the area and communi...
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Kane was recommended to us by friends. He is knowledgeable, professional, friendly and smiling. Kane explained all exactly at the first meeting, is willing to help....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Professional Agency and very helpful,always there to speak to or respond to an email promptly I would recommend this company to anyone....
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Aidan Straw is extremely professional. Went out of his way to help me. Aidan sold my property within six weeks in Datchet I highly recommend this agency...
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Comment on agent fees
The Agency's fees were extremely reasonable
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Aidan secured a sale on my property within the first week! I was happy with the price and the transaction was easy. Past experiences with estate agents was painful with me showing the property and chasing feedback. Not so with Aidan, conducted all the viewings and was always prompt to get back to me whenever I called and he was busy or out of the office. He also has a very nice disposition. Not pushy, desperate or sales orientated as most are and this comes across. Genuinely cares and wants to f...
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Comment on agent fees
Average, market rate but didn't mind paying it as he truly worked for his money by conducting the viewings. Can't say how many times I have sold my own property and PAID someone else?????
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Aidan's customer service was exemplary throughout our sale process. He was upfront about the costs from the start, listened to us and found the right buyer for us and our house. He is a joy to deal with, unflappable and very knowledgable about his business and the area....
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Comment on agent fees
Excellent value
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Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
I bought and sold my property through Horler and dealt with Aidan on both occasions. He truly felt like someone who I could trust to do the best he could for me every step of the way. He was the most informative and honest of all the estate agents in our chain, so much so that others in the chain contacted him directly rather than their own estate agent! He always had the answers to my questions and always got back to me very quickly, nothing was ever too much trouble. After buying the house thr...
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Comment on agent fees
Competitive.
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
We had a couple of sales fall through, Aiden was supportive through that and also when the going got tough he put in a great amount of effort to get the exchange through on time....
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Comment on agent fees
Fees were competitive.
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
I dealt with Aiden Straw at the Datchet office for many years having my 2 bed cottage rented out with the branch and eventually selling it with them in 2016. All staff were very pleasant to do business with and would certainly use them again....
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Comment on agent fees
Fees were respectable
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
I found Horler and more specifically Aidan Straw extremely friendly, professional and engaging. He made himself available to suit my diary for house viewings, was approachable and helpful when negotiating price and kept fully engaged and communicated regularly throughout the purchase process. I would highly recommend using Horler and Aidan when selling or buying a property....
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Comment on agent fees
I was buying so this is not applicable
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Aidan was friendly, professional, approachable and communicative. I know it's hard to believe, as people don't tend to have good things to say about Estate Agents, but he was a joy to work with. I'd happily recommend him to anyone looking to buy or sell a property in the area....
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Great service from Aidan, calm and collected throughout the whole purchase. Much needed as there was plenty of drama!!! Was very fast to present options to purchase the property - would never have remortgaged without this. Helped he had established a great relationship with the home owner which really facilitated the sale....
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Comment on agent fees
yes they are fine
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Aiden Straw helped me to complete on my purchase of a garage. He did a thorough job, responded quickly and was proactive in keeping the deal on track....
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Comment on agent fees
Fair
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Superlative and responsible customer service. Thank you very much and wish both of you good luck. Very great full for your assistance....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Hi, Aidan was very helpful throughout the sales process. Even after sales we approached him and he assisted to get the task done....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 04,2016
Minithumbdown
By:
Nov 04,2016
0 people found
this helpful
I used Horler to sell my property in Datchet after previously using them while letting my property. Aidan was very helpful when selling my house and couldn't fault him at all. The house sold very quickly after an open house with Aidan's present. His customer service was very good and kept in touch regularly throughout. Kane helped me let my property out which did so almost immediately and dealt with any issues very efficiently while my tenants were in my property. On the while Horler was very go...
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
They were very professional at all time. Excellent customer service, always polite and nothing was any bother. Carlie is very driven, will always go out of her way to sort a problem and always update you. Would recommend Horlers Estate Agents. Would like to thank them all for their hard work....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
We were on the buying side and were very happy with the whole process. The agents were knowledgeable about the house and area and the whole process in general. Most of all they were accomdating with our requested for repeated viewings....
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Comment on agent fees
N/a
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Excellent service from Horlers. Professional and easy to deal with. Horlers communicated well throughout the process. I've now bought and sold using them and each was s positive experience....
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Comment on agent fees
Good fee structure
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Good communication, professional, helpful and always a smile. I was very pleased with the whole experience. My house sold quickly and at asking price....
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Comment on agent fees
Good!
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
After a slow start we employed Horlers to sell our home and mainly dealt with Carly and Bradley. Due to overly difficult purchasers after waiting 7 months from offer to completion only for them to pull out last minute. A new buyer was required and was found and we completed the whole process in 6 weeks. We found Horlers to be quite good . I would employ them again....
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Comment on agent fees
Compared to other agents their fees are quite competitive.
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
They were really helpful, kind and patient. We have to thank Bradley, Carlie and Richard for all of their help. They were always there for us no matters the questions or the problems. We can just recommend them for anyone who wants to sell or move....
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Comment on agent fees
It was reasonable.
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
Horlers were a pleasure to purchase the house with. Communication was excellent and bradley dealt with all Issues/queries efficiently and proffesionally....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
I found Bradley very helpful in finding us a property that had everything we wanted in our preferred location and at a reasonable price. I also was very pleased about how quick he was to get things done with the viewings and communications with the seller. I would highly recommend him and couldn't have asked for a smoother transition in buying a house....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
We found Horler's exceedingly efficient in their dealings with us, if only others in our chain had chosen to use them rather than a cheaper online service, maybe we would have got the dots joined up sooner? Richard came round to introduce Horler's and we liked what he had to say and how they make significant contributions to local community groups like the local football club. Bradley did most of the show arounds allowing me to focus on my day job and not worry about visitors. Carlie was alwa...
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Comment on agent fees
We all have to make a living and when agencies cut corners, something has to give... perhaps had I used another agency they would have got me a buyer willing to pay less and cost me more in the long run. Happy to pay for quality service.
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
We had great, prompt, enthusiastic and patient service from this great local company. Even offered to help load a van when time was short....
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Comment on agent fees
Good, had a discount as return customer
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Carli was really helpful in pushing through the house we were purchasing with them. Bradley was very informative and personable in showing us the property. We would happily list our property with Horler when we come to sell again....
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Carlie kept us informed at all times and was diligent and proactive in progressing the sale. We did experience some worries with our purchaser and Carlie's prompt intervention overcame this thus achieving completion without too much delay. Aside from this, Carlie is a really nice and friendly person - an asset to Horler....
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Carlie was very helpful with queries I had throughout the purchase. She responded very promptly also. She has a very friendly demeanour too. Bradley was very helpful when viewing the property and arranging a second viewing....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
We recently used Horlers Datchet to rent our house out and were very pleased with the service they gave. They were very professional and polite at all times and were a pleasure to deal with. The time taken to rent the house was also very quick which gave us the impression that they knew the market that they were in. I would definitely use Horlers again and hope they manage our property with the same professionalism they have shown so far!...
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Comment on agent fees
The fees charged for management seem comparable with others.
Was this helpful? Yes
Jul 22,2016
Minithumbup
By:
Jul 22,2016
1 people found
this helpful
I was in desperate help to find the perfect house and only had 3 days to do it - Kane and his colleagues at Horler Datchet came to the rescue! He was fast, responsive and went of his way to help me find a property. Kane communicated with me several times a day to keep me updated and went over and beyond the level of service you would usually expect from an agent. Aidan Straw and Dominic also helped out a lot during this process! Thanks guys- I owe you one!! I highly recommend Horler Dat...
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Comment on agent fees
Fees are much cheaper than other estate agents - we looked at a few agents and Horler Datchet are very reasonable - a bargain compared to the exceptional service they provide.
Was this helpful? Yes

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32 0 41 1 65 1 54 1 3 2

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Agent Fees

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Last updated at 10:11 AM 11/10/2016 by carlie

Complaints Procedure

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Last updated at 10:11 AM 11/10/2016 by carlie

Firm rankings



Datchet Slough
1 Temple Cottage, The Green, Slough SL3 9BJ
(74)
Lettings - Clarence Road Branch
211 Clarence Road, Windsor SL4 5AN
(24)
Sales -Dedworth Road Branch
242 Dedworth Road, Windsor SL4 4JR
(101)

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