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    Victoria Al-khafaji
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    Haydn Palmer
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    Martin Rogers

22 Senghenydd Road
Cardiff
Cardiff County
CF24 4BE
029 2034 2299

 
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Properties for rent
Jul 11,2017
Minithumbup
Haydn Palmer
Martin Rogers
By:
Jul 11,2017
0 people found
this helpful
Both Haydn and Martin have been incredibly helpful in preparing the property, sorting anything we needed out straight away and replying to emails within moments. Upon arrival we got a parking ticket in the property car park as we did not yet have a permit. However, Haydn got it cancelled straight away which is fantastic! The property is immaculate and very well looked after. Would definitely recommend for students!...
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Very well priced for the property!
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Jul 05,2017
Minithumbdown
By:
Jul 05,2017
1 people found
this helpful
Well, we appealed to the Property Redress Scheme after the terrible experience in Woodville Road - you can read about that elsewhere. Just to tell you, in updating matters, that we didn't get a working cooker for around nine months after we were promised one so we couldn't actually cook anything properly in our house. That's aside from all the other things such as no hot water and heating for most of the year, major security and safety issues and so forth. We have received compensation from the ...
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Comment on agent fees
n/app
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Jun 10,2017
Minithumbdown
By:
Jun 10,2017
0 people found
this helpful
I advise students not to waste their time ad landlords to think twice - my daughter booked a viewing, travelled across Cardiff to meet the Horizon member who was to take them to the viewing but Horizon did not turn up, office unmanned and no one answering calls. Shambolic set up. Stick to the professionals....
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N/a
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Apr 10,2017
Minithumbup
By:
Apr 10,2017
0 people found
this helpful
Wonderful service from the staff I love our house very much Thank you for all your help Horizon We are staying another year...
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Comment on agent fees
GOOD
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Mar 21,2017
Minithumbup
Victoria Al-khafaji
Haydn Palmer
By:
Mar 21,2017
1 people found
this helpful
I am very pleased with the service provided by this long established company I will highly recommend horizon All of the office staff are helpful honest and Happy to help with any problem...
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Comment on agent fees
Good I have checked the others
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Mar 16,2017
Minithumbdown
By:
Mar 16,2017
3 people found
this helpful
RATS! If you are a first year looking for accommodation for second year, I beg you - Don't set foot near this letting agency! You will be putting your accommodation fate into the evil hands of *. Coming out of student accommodation and having a great year, *. On the viewing, the house looked okay, but we were assured my (*) that the house would be 'thoroughly' cleaned. It's also worth mentioning that the price of rent we were told by * on the house viewing was quite a bit different to when ...
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Comment on agent fees
Terrible
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Mar 11,2017
Minithumbdown
By:
Mar 11,2017
3 people found
this helpful
If I could give a 0 then I would! The worst agency ever. They're so welcoming and nice up until you sign the contract and after they receive the money from you, they couldn't care less! I've complained multiple times before moving in about rodents in the house. They only put rat poisoning and that's all they did. The situation is getting worse as it's been nearly half a year and they still haven't done anything about it. We've made several complains but they don't do anything about it. I went to...
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Comment on agent fees
Bad
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Jan 31,2017
Minithumbdown
Victoria Al-khafaji
By:
Jan 31,2017
6 people found
this helpful
We have submitted a 69 page complaint about Horizon to the Property Redress Scheme. The specific property is owned by Victoria Al-Khafaji who is also the owner of Horizon. Where do we begin? There was open wiring in the property which, when a professional electrician was called, led to him being electrocuted, not once but twice.... with the mains switched off The ground floor front facing bedroom had no security for the first 4 1/2 months of the tenancy so we couldn't leave valuable equipment in...
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Comment on agent fees
Excessive given the competency and the expended effort.
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Nov 20,2016
Minithumbdown
By:
Nov 20,2016
3 people found
this helpful
When looking to rent the flat they were very helpful; but after getting my money they couldn't be more useless. First I had asked for a new sofa as the one that was there was broken an not usable. It took six weeks for me to recieve it, and then after being assured that someone would come by to put it together, I ended up putting it together myself after 3 days of waiting. I'd asked for a chest of drawers before I moved in. Several emails and 4 months later and I still haven't recieved it. Mo...
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May 12,2015
Minithumbup
Victoria Al-khafaji
By:
May 12,2015
1 people found
this helpful
I've left this review as I am currently living In horizon homes. I also lived in a seven bedroom house last year with horizon. Victoria emphasis to all of the tenant s should you have any Problems please do not hesitate In contacting us . My house mate Went home and left the oven on a few weeks ago I called at 2 am . Problem was resolved . Last year our fridge stopped working the next Day contractors could t repair within 24 hours a new one was delivered The staff at the office are very help...
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Apr 02,2015
Minithumbdown
Victoria Al-khafaji
By:
Apr 02,2015
3 people found
this helpful
Worst agent in Cardiff. reported washing machine broken on 14th Jan 2015, its almost 3 months later and they haven't even looked at it. Furthermore there is an electrical fault in a light fitting, severely broken and sharp floor tiles, no instant hot water to name a few. They constantly ignore my emails and I have send them 21 about maintenance issues. I have the privilege of being their tenant for another two months and I am wondering if they plan to fix these issues at all. DO NOT RENT FROM HO...
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Victoria Al-khafaji - upload your photo Victoria Al-khafaji
4 reviews

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Haydn Palmer - no image available Haydn Palmer
Lettings Negotiator
2 reviews

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Martin Rogers - upload your photo Martin Rogers
1 reviews

About Martin No description set View full profile

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