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Homezone Property Services

4.9/5, 164 Reviews
99% Recommended

100% sales valuation accuracy

84% letting valuation accuracy

93% sales fee satisfaction

93% letting fee satisfaction

Contact Us
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competito
rs. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback. We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%93%£165,000£42,500,000
Lettings84%93%£525£5,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
53058134014040
Areas covered
  • Beckenham
  • BR1
  • BR2
  • BR3
  • BR4
  • BR5
  • BR6
  • BR7
  • Bromley
  • Eden Park
  • Elmers End
  • Shortlands
Address

Homezone Property Services
149 Croydon RoadBeckenham, Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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BRANCH ASSET
Highly recommended Mathew ...

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5 Star Review
UserName

By : 'Sarah'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £545000
Would you recommend ? : Yes
Postcode : BR3

30 Nov 2016
People found this helpful1

Highly recommended Mathew from Homezone if you are considering selling your home. He is passionate about his job commuted and nothing was ever to much of a challenge. He was easily reached by email or phone and ensured the sale of our home ran as smoothly as possible. Thank you Mathew and Homezone ... Read Full Review


Comments on Agent Fees

Very reasonable.

Comments (0)Was this helpful?:
We experienced a few hiccups, ...

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5 Star Review
UserName

By : 'Ben'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £337500
Would you recommend ? : Yes
Postcode : BR34

28 Sept 2016
People found this helpful1

We experienced a few hiccups, but Matthew persevered with the sale and successfully saw it through to completion with good, personal service provided along the ... Read Full Review


Comments on Agent Fees

Seemed slightly lower than the larger estate agents in the area/

Comments (0)Was this helpful?:
I was a first time property ...

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5 Star Review
UserName

By : 'Louise'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BR3

15 Sept 2016
People found this helpful0

I was a first time property buyer in the UK and Matthew explained the process clearly. He kept on top of the chain to make sure the transaction completed on time. When it's time to move on I'll give Matthew a ... Read Full Review

Comments (0)Was this helpful?:
These are the best agents ...

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5 Star Review
UserName

UserName

By : 'Victoria'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : BR3

12 Sept 2016
People found this helpful0

These are the best agents we've ever come across. They are cordial, helpful, respectful and they really care about delivering a good service. They adminitered the property so if we ever had a problem, they got back to us straight away and sorted it and everytihg with them is clear and transparent. ... Read Full Review


Comments on Agent Fees

Tranparent and extremely fair.

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When selling my property it ...

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5 Star Review
UserName

By : 'lucy'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £42500000
Would you recommend ? : Yes
Postcode : BR3

29 Aug 2016
People found this helpful0

When selling my property it was a Wonderful service, huge response in such a short time over 20 viewings on open day. SOLD IN 11 ... Read Full Review


What agent could do to change your mind?

Brilliant such low fees for a fantastic service


Comments on Agent Fees

Brilliant such low fees for a fantastic service

Comments (0)Was this helpful?:
Provided an excellent service ...

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5 Star Review
UserName

By : 'LENNON-SMITH'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Buyer)
Sold price : £425000
Would you recommend ? : Yes
Postcode : BR3

26 Aug 2016
People found this helpful0

Provided an excellent service for both vendor and buyer getting exactly the right balance in terms of approach. Available at all times and always getting back with a prompt response. I can confidently say Matthew is the best agent I have dealt with - very refreshing ! I will definitely use him ... Read Full Review

Comments (0)Was this helpful?:
After providing excellent ...

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5 Star Review
UserName

By : 'PEter'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £950000
Would you recommend ? : Yes
Postcode : BR1

4 Aug 2016
People found this helpful0

After providing excellent full rental services for 7 years, HomeZone provided quick and effective marketing services for the property whilst we were still overseas. Matthew pushes the timetable nicely and ensured that all went smoothly. HomeZone provided great personal touches that are lacking in ... Read Full Review


What agent could do to change your mind?

Good value and fair


Comments on Agent Fees

Good value and fair

Comments (0)Was this helpful?:
This is the best estate ...

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5 Star Review
UserName

UserName

By : 'Adeola'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BR3

27 Jun 2016
People found this helpful1

This is the best estate agents I have ever dealt with.They are the best.They deal with any issues you have immediately and repairs are carried out once it is reported. The customer service is top notch and the ownership spirit is amazing.I locked my keys inside the house once and when I called to ... Read Full Review


Comments on Agent Fees

Their fees are very resasonable.Good value for money.

Comments (0)Was this helpful?:
Homezone became my first ...

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5 Star Review
UserName

UserName

By : 'Dom'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR3

31 May 2016
People found this helpful0

Homezone became my first letting agent as a single tennant. They were helpful throughout my tenancy with all matters and issues encountered. I would completely recommend their ... Read Full Review


What agent could do to change your mind?

Reasonable


Comments on Agent Fees

Reasonable

Comments (0)Was this helpful?:
Home zone have been very ...

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4 Star Review
UserName

UserName

By : 'Nick'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BR2

19 Feb 2016
People found this helpful0

Home zone have been very attentive and the service from them has been excellent. They are also priced accordingly. My previous experience of renting has been exclusively outside London, so I may be naive in saying this, but I wasn't expecting to be charged so much for so many things. However, ... Read Full Review


Comments on Agent Fees

Very expensive

Comments (0)Was this helpful?:
We rented a property from ...

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5 Star Review

By : 'Gary'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR1

29 Jan 2016
People found this helpful0

We rented a property from Homezone and they were very friendly and efficient. And any maintenance issues dealt with ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Esther mainly handled our ...

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5 Star Review
UserName

By : 'Y.'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CR0

12 Nov 2015
People found this helpful0

Esther mainly handled our rental property and unfortunately the tenants were not willing to hand keys over. As they wanted a return of deposit immediately without allowing departure checks to be carried out. They were very difficult to communicate with and Esther went above and beyond with Matthew ... Read Full Review


Comments on Agent Fees

The fees are more than reasonable for the service received.

Comments (0)Was this helpful?:
A very professional, ...

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5 Star Review
UserName

By : 'Miss'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR3

11 Nov 2015
People found this helpful0

A very professional, friendly, and supportive team, who look after the needs of both the tenant and Landlord. I didn't have any problems during my stay on the property and felt very comfortable communicating with all team members. I would definitely use the services again, highly ... Read Full Review

Comments (0)Was this helpful?:
After a couple of brief ...

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5 Star Review
UserName

By : 'Sigita'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BR2

4 Nov 2015
People found this helpful0

After a couple of brief visits to Shortlands, we decided that it would be a perfect area to live in. After finding a suitable property on Homezone website, we emailed them asking to arrange a viewing. A Saturday viewing was arranged within a couple of hours since the first email was sent out. ... Read Full Review

Comments (0)Was this helpful?:
I had an excellent experience ...

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5 Star Review
UserName

By : 'Filipe'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : BR1

3 Nov 2015
People found this helpful0

I had an excellent experience with Homezone to rent a property. Mandy arranged the viewing for me late in the evening to suit me and was very kind to show me all the property details. Stephen made the negotiation on my behalf and arranged all necessary documents for the moving in along with ... Read Full Review


What agent could do to change your mind?

Fees are within average rates with no hidden fees so everything was transparent and well explained


Comments on Agent Fees

Fees are within average rates with no hidden fees so everything was transparent and well explained

Comments (0)Was this helpful?:
I have had dealing with ...

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5 Star Review
UserName

By : 'Emma'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BR1

31 Oct 2015
People found this helpful0

I have had dealing with Homezone over several years and mainly in sale and purchase of property. All the team at Homezone are exemplary in their customer service but my particular thanks go to Neil Maguire who has always been fair, honest and trustworthy. I am now using Homezone for lettings and to ... Read Full Review

Comments (0)Was this helpful?:
We've been renting property ...

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5 Star Review
UserName

UserName

By : 'Gina'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BR1

29 Oct 2015
People found this helpful0

We've been renting property through HomeZone for three years and had no problems. Everything was done in efficient and friendly manner. I am not sure if renewal fees are justified, but I guess you get what you pay ... Read Full Review

Comments (0)Was this helpful?:
I chose Home Zone over other ...

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5 Star Review
UserName

UserName

By : 'Travel'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Owner)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BR1

15 Oct 2015
People found this helpful0

I chose Home Zone over other agencies due to the personality of Matthew and his professional opinion in renting vs selling the property that I had inherited. I picked three companies from billboards that are around the Bromley and Shortlands area, as I had no idea who to use. Originally we were ... Read Full Review


What agent could do to change your mind?

reasonably price for what they are offering


Comments on Agent Fees

reasonably price for what they are offering

Comments (0)Was this helpful?:
My experience with Homezone ...

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5 Star Review
UserName

UserName

By : 'Evangelister'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BR1

8 Oct 2015
People found this helpful0

My experience with Homezone was my very first with a letting agent and I only have very nice things to say about them. They were very professional in the way everything was handled and everything was written down and explained to me clearly. Every time i had fault (which was rarely) someone ... Read Full Review

Comments (0)Was this helpful?:
I've recently let a flat with ...

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5 Star Review
UserName

By : 'Charlotte'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR1

5 Oct 2015
People found this helpful0

I've recently let a flat with Homezone and the level of service and help I've received from both Mandy and Esther has been outstanding. The process was so smooth with Many and Esther keeping me updated at every stage as well as going above and beyond! I would really recommended Homezone and ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.

Last updated at 3/16/2016, 4:17:55 AM by allAgents

Awards won by Homezone Property Services

Regional Awards Won by Homezone Property Services

Individual Branch Awards

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