The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 164 Reviews
99% Recommended
100% sales valuation accuracy
84% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 93% | £165,000 | £42,500,000 |
| Lettings | 84% | 93% | £525 | £5,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 53 | 0 | 58 | 1 | 34 | 0 | 14 | 0 | 4 | 0 |
Homezone Property Services
149 Croydon Road, Beckenham, Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962








By : 'Sarah'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £545000
Would you recommend ? : Yes
Postcode : BR3
Highly recommended Mathew from Homezone if you are considering selling your home. He is passionate about his job commuted and nothing was ever to much of a challenge. He was easily reached by email or phone and ensured the sale of our home ran as smoothly as possible. Thank you Mathew and Homezone ... Read Full Review
Very reasonable.

By : 'Ben'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £337500
Would you recommend ? : Yes
Postcode : BR34
We experienced a few hiccups, but Matthew persevered with the sale and successfully saw it through to completion with good, personal service provided along the ... Read Full Review
Seemed slightly lower than the larger estate agents in the area/

By : 'Louise'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BR3
I was a first time property buyer in the UK and Matthew explained the process clearly. He kept on top of the chain to make sure the transaction completed on time. When it's time to move on I'll give Matthew a ... Read Full Review


By : 'Victoria'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : BR3
These are the best agents we've ever come across. They are cordial, helpful, respectful and they really care about delivering a good service. They adminitered the property so if we ever had a problem, they got back to us straight away and sorted it and everytihg with them is clear and transparent. ... Read Full Review
Tranparent and extremely fair.

By : 'lucy'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £42500000
Would you recommend ? : Yes
Postcode : BR3
When selling my property it was a Wonderful service, huge response in such a short time over 20 viewings on open day. SOLD IN 11 ... Read Full Review
Brilliant such low fees for a fantastic service
Brilliant such low fees for a fantastic service

By : 'LENNON-SMITH'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Buyer)
Sold price : £425000
Would you recommend ? : Yes
Postcode : BR3
Provided an excellent service for both vendor and buyer getting exactly the right balance in terms of approach. Available at all times and always getting back with a prompt response. I can confidently say Matthew is the best agent I have dealt with - very refreshing ! I will definitely use him ... Read Full Review

By : 'PEter'
Branch : Beckenham, 149 Croydon Road
Services : Sales (As a Vendor)
Sold price : £950000
Would you recommend ? : Yes
Postcode : BR1
After providing excellent full rental services for 7 years, HomeZone provided quick and effective marketing services for the property whilst we were still overseas. Matthew pushes the timetable nicely and ensured that all went smoothly. HomeZone provided great personal touches that are lacking in ... Read Full Review
Good value and fair
Good value and fair


By : 'Adeola'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BR3
This is the best estate agents I have ever dealt with.They are the best.They deal with any issues you have immediately and repairs are carried out once it is reported. The customer service is top notch and the ownership spirit is amazing.I locked my keys inside the house once and when I called to ... Read Full Review
Their fees are very resasonable.Good value for money.


By : 'Dom'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR3
Homezone became my first letting agent as a single tennant. They were helpful throughout my tenancy with all matters and issues encountered. I would completely recommend their ... Read Full Review
Reasonable
Reasonable


By : 'Nick'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : BR2
Home zone have been very attentive and the service from them has been excellent. They are also priced accordingly. My previous experience of renting has been exclusively outside London, so I may be naive in saying this, but I wasn't expecting to be charged so much for so many things. However, ... Read Full Review
Very expensive
By : 'Gary'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR1
We rented a property from Homezone and they were very friendly and efficient. And any maintenance issues dealt with ... Read Full Review
Good

By : 'Y.'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CR0
Esther mainly handled our rental property and unfortunately the tenants were not willing to hand keys over. As they wanted a return of deposit immediately without allowing departure checks to be carried out. They were very difficult to communicate with and Esther went above and beyond with Matthew ... Read Full Review
The fees are more than reasonable for the service received.

By : 'Miss'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR3
A very professional, friendly, and supportive team, who look after the needs of both the tenant and Landlord. I didn't have any problems during my stay on the property and felt very comfortable communicating with all team members. I would definitely use the services again, highly ... Read Full Review

By : 'Sigita'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BR2
After a couple of brief visits to Shortlands, we decided that it would be a perfect area to live in. After finding a suitable property on Homezone website, we emailed them asking to arrange a viewing. A Saturday viewing was arranged within a couple of hours since the first email was sent out. ... Read Full Review

By : 'Filipe'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : BR1
I had an excellent experience with Homezone to rent a property. Mandy arranged the viewing for me late in the evening to suit me and was very kind to show me all the property details. Stephen made the negotiation on my behalf and arranged all necessary documents for the moving in along with ... Read Full Review
Fees are within average rates with no hidden fees so everything was transparent and well explained
Fees are within average rates with no hidden fees so everything was transparent and well explained

By : 'Emma'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BR1
I have had dealing with Homezone over several years and mainly in sale and purchase of property. All the team at Homezone are exemplary in their customer service but my particular thanks go to Neil Maguire who has always been fair, honest and trustworthy. I am now using Homezone for lettings and to ... Read Full Review


By : 'Gina'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BR1
We've been renting property through HomeZone for three years and had no problems. Everything was done in efficient and friendly manner. I am not sure if renewal fees are justified, but I guess you get what you pay ... Read Full Review


By : 'Travel'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Owner)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BR1
I chose Home Zone over other agencies due to the personality of Matthew and his professional opinion in renting vs selling the property that I had inherited. I picked three companies from billboards that are around the Bromley and Shortlands area, as I had no idea who to use. Originally we were ... Read Full Review
reasonably price for what they are offering
reasonably price for what they are offering


By : 'Evangelister'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : BR1
My experience with Homezone was my very first with a letting agent and I only have very nice things to say about them. They were very professional in the way everything was handled and everything was written down and explained to me clearly. Every time i had fault (which was rarely) someone ... Read Full Review

By : 'Charlotte'
Branch : Beckenham, 149 Croydon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BR1
I've recently let a flat with Homezone and the level of service and help I've received from both Mandy and Esther has been outstanding. The process was so smooth with Many and Esther keeping me updated at every stage as well as going above and beyond! I would really recommended Homezone and ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.
Last updated at 3/16/2016, 4:17:55 AM by allAgents