Homezone Property Services
4.9/5, 164 reviews
99% recommended
100% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

Homezone's Beckenham office is owned and headed up by Matthew Wales, Managing Director and Founder of Homezone. Offering a comprehensive Sales and Lettings service, this new branch in Beckenham, which opened in 2016, gave us the opportunity to create a stylish and modern branch with substantial frontage and high visibility, at ... show more Homezone's Beckenham office is owned and headed up by Matthew Wales, Managing Director and Founder of Homezone. Offering a comprehensive Sales and Lettings service, this new branch in Beckenham, which opened in 2016, gave us the opportunity to create a stylish and modern branch with substantial frontage and high visibility, at an extremely busy junction close to the heart of Beckenham town centre. A combination of warehouse style high ceiling lighting, exposed brick walls, modern high gloss porcelain floor tiles and up to the minute technology make Homezone Beckenham stand out from the competition and be the agent agent that everyone wants to deal with.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £165,000 £42,500,000
Lettings 84% 92% £525 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 0 58 1 34 0 14 0 4 0
Areas covered
  • BR3
  • Beckenham
  • BR1
  • Eden Park
  • BR2
  • Elmers End
  • BR4
  • BR5
  • Bromley
  • BR6
  • Shortlands
  • BR7
Address

149 Croydon Road
Beckenham
Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

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Images & Videos

“I’m writing a review as a buyer of a property......”

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Nov 03,2023
Minithumbup
Samantha
By: 'Abi'
Nov 03,2023
0 people found
this helpful
I’m writing a review as a buyer of a property. The conveyancing process took a long time and required a lot of back and forth. The Homezone team were very helpful and available to the end. Of course I know they represented the seller ...
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By: Samantha Morrison
Nov 03, 2023
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Many thanks for your kind words Abi, you were a pleasure to work with. All leasehold properties take a little longer than freehold properties but you were patient with the process. Matthew, Denise and I hope you will be very happy in your new home. ...

“Excellent and expert service...”

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Oct 31,2023
Minithumbup
Samantha
By: 'Gordon'
Oct 31,2023
0 people found
this helpful
Sam was a pleasure to deal with as we sold our home and bought a new one through Homezone. She was very quick to respond to any queries and always took time to understand our requirements. She provided clear and honest advice about conditions in ...
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By: Samantha Morrison
Nov 01, 2023
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Thank you for your kind words Gordon, it was a great pleasure and a privilege to work with you and your family, I'm delighted that it all went so smoothly for you all and hope that you will be very happy in your new home. ...

“Terrible Experience...”

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Feb 03,2023
Minithumbdown
By: 'E.Darko'
Feb 03,2023
1 people found
this helpful
Have had a terrible experience and stressful year dealing with *. He has been highly unprofessional in correspondence with a bullying undertone at several stages when we simply requested issues such as mice to be sorted (which was a block issue), unavailability for a property viewing, ...
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Was this helpful? Yes
By: Matthew Wales
Jun 16, 2023
View all comments (1)
It is very rare that we receive a negative review, and it's true that even if you do your best, you cannot please everyone. Being told "No" when shouting at us for no justifiable reason is not grounds for a complaint, and is certainly not grounds to turn the matter into a race issue. Thankfully our other positive reviews will highlight this one as disingenuous. ...

“We could not have asked for a better experience...”

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Aug 02,2022
Minithumbup
Samantha
Matthew
By: 'David'
Aug 02,2022
1 people found
this helpful
We could not have asked for a better experience when selling our home with Homezone! They were friendly and helpful, especially since our situation was a little tricky. They kept us informed every step of the way, and did a great job of staying on ...
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By: Samantha Morrison
Aug 02, 2022
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Thank you for your kind words, David, it was a real pleasure helping you and your family to achieve your sale within your desired timeframe and we wish you every success and happiness with your new adventure abroad. ...

“Thank you Homezone...”

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Aug 20,2021
Minithumbup
By: 'Maria & George'
Aug 20,2021
0 people found
this helpful
We purchased our property via Homezone 9 years ago, had very positive experience from the service, and decided to sell the same property with the same agency. Neil, Tina and Wendy were exceptional from the beginning with having an accurate and honest valuation, good communication for ...
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“Excellent service...”

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Nov 07,2019
Minithumbup
Samantha
Denise
By: 'Chris'
Nov 07,2019
0 people found
this helpful
I sold my house through Homezone Beckenham very friendly & helpful staff especially Matthew, Sam & Denise I would definitely recommend them....
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“Would definitely recommend Homezone - Beckenh......”

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Oct 30,2019
Minithumbup
Samantha
Matthew
By: 'RuthMurphy'
Oct 30,2019
0 people found
this helpful
Would definitely recommend Homezone - Beckenham. From day one they have been professional friendly and efficient. They have excellent local knowledge and have always gone that extra mile for their customers whether you are buying or selling....
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“Didn't waste time with pointless viewings. F......”

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Oct 18,2019
Minithumbup
Matthew
Samantha
By: 'Tadeusz'
Oct 18,2019
0 people found
this helpful
Didn't waste time with pointless viewings. Found the right buyer. They were quick, efficient and helpful throughout. When I needed a locksmith they sorted it. When I needed house clearance they sorted it. Friendly staff that were an absolute pleasure to deal with and who ...
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“Great agency!...”

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Jun 17,2019
Minithumbup
Stephen
Esther
By: 'Francisco'
Jun 17,2019
0 people found
this helpful
I lived for over 2 years on a Homezone rental property and I was very pleased with the support and assistance from this agency, especially from Stephen and Esther who did a fantastic work to help me in all my rental queries. I would definitely recommend ...
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“Beckenham Flat...”

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Jun 16,2019
Minithumbup
Matthew
Denise
By: 'Beckenham'
Jun 16,2019
0 people found
this helpful
Our dealings with HomeZone, especially Matthew and Denise, were faultless. We couldn't recommend the company higher - very professional and efficient throughout the process of selling our flat. Customer service was second to none from all members of staff, and queries were answered quickly and ...
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Comment on agent fees
Very good.
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“Fantastic agents...”

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Apr 15,2019
Minithumbup
Matthew
Denise
By: 'Dylan'
Apr 15,2019
1 people found
this helpful
Homezone were fantastic. Matthew, Samantha, and Denise were really accommodating - allowing me to view the property multiple times, and always responsive to my questions and needs. They were friendly, knowledgeable, and helpful. I'd recommend them as agents to anyone looking to buy....
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Comment on agent fees
Good
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“Excellent support from start to finish managing a complex sale. ......”

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Apr 13,2019
Minithumbup
Matthew
Denise
By: 'Alison'
Apr 13,2019
1 people found
this helpful
Excellent support from start to finish managing a complex sale. Very knowledgable about their area and responsive when contacted, which really helped the sale go smoothly. Friendly, yet professional, I would not hesitate to recommend Homezone Property Services....
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Comment on agent fees
Very competitive rates.
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“Excellent service...”

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Feb 11,2019
Minithumbup
Denise
Matthew
By: 'Elouise'
Feb 11,2019
0 people found
this helpful
I would recommend Matthew & Denise as they knew the market we were operating in as well as potential clients already on their books so viewings got booked in very quickly. We got the price we were looking for and overall service was fantastic....
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Comment on agent fees
Very good.
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“Amazing team...”

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Feb 06,2019
Minithumbup
Matthew
Denise
By: 'Dawne'
Feb 06,2019
0 people found
this helpful
Matthew, Denise and Sam were so helpful with the purchase of my Mums retirement flat. They were very supportive and proactive with any queries we had, and sought to move things along as quickly as possible for us. They really provide a personal service and ...
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Comment on agent fees
As buyers we can't comment on this
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“Highly recommend HomeZone...”

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Feb 06,2019
Minithumbup
Matthew
Denise
By: 'Paul'
Feb 06,2019
0 people found
this helpful
I would highly recommend the Team at HomeZone for your property sale (or indeed purchase) as my own experience was faultless. Our property sale was far from straight forward but Matthew, Sam and Denise were incredibly patient and knowledgable throughout the process....
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Comment on agent fees
Thanks again HZ, will pass on your details to anyone looking for property services around Beckenham etc.
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“Very pleased...”

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Jan 28,2019
Minithumbup
Denise
By: 'Satisified'
Jan 28,2019
0 people found
this helpful
We were pleased to receive an honest and transparent working relationship with Denise. We experienced a good few hiccups because of our purchasers but Denise diligently worked to smooth them out. Her professionalism combined with empathy and friendliness definitely helped keep us sane through the ...
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Comment on agent fees
good
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“MATTHEW WALES...”

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Jan 25,2019
Minithumbup
Matthew
Samantha
By: 'Claudio'
Jan 25,2019
0 people found
this helpful
Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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“MATTHEW WALES...”

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Jan 25,2019
Minithumbup
Matthew
Samantha
By: 'Claudio'
Jan 25,2019
0 people found
this helpful
Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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“Efficient and friendly...”

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Jan 22,2019
Minithumbup
Stephen
By: 'AJF'
Jan 22,2019
0 people found
this helpful
Homezone were consistently polite, friendly and keen to get everything set up and keep communication high between us as renters and our landlords. I've had some poor experiences with agencies in the past so it was quite refreshing to deal with a company that actually ...
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“Buying in Beckenham...”

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Nov 19,2018
Minithumbup
Matthew
Denise
By: 'Philip'
Nov 19,2018
0 people found
this helpful
Purchased a property with the help of both Matthew Wales and Denise Haines. Both were extremely helpful, efficient, and very knowledgeable of their fields. Matthew has been even more helpful with his knowledge of gas boilers and utilities in general. We were so impressed with ...
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“Always professional and approachable...”

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Nov 13,2018
Minithumbup
Matthew
Denise
By: 'Laura'
Nov 13,2018
0 people found
this helpful
Due to a catalogue of mishaps befalling our various prospective buyers, it took a full year to complete the sale of our property but we didn't ever consider changing agents because the Homezone team were very dedicated, determined, helpful and professional....
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Comment on agent fees
Very fair fees
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“Property Purchase...”

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Nov 12,2018
Minithumbup
Denise
Matthew
By: 'Terry'
Nov 12,2018
0 people found
this helpful
The whole team were great from start to finish. Communication was great and we were always kept informed. We ended up letting our flat through them and had a similar experience. Would recommend highly...
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“Great service...”

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Nov 12,2018
Minithumbup
Denise
Samantha
By: 'Adam'
Nov 12,2018
0 people found
this helpful
I've recently both sold and bought properties through Homezone Beckenham and both times I've been impressed with the service they offer. Sam and Denise plus Matthew and Esther were all highly professional plus really easy and pleasant to deal with....
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Comment on agent fees
Fees very reasonable
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“Propety Let...”

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Nov 12,2018
Minithumbup
Stephen
Matthew
By: 'Terry'
Nov 12,2018
0 people found
this helpful
I have already bought a property through Homezone and was really impressed so let my flat through them too. Although Stephen was not involved in my property purchase he was equally helpful with the letting of the flat. Great communication and they have found me ...
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“Fantastic Service...”

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Nov 10,2018
Minithumbup
Matthew
Denise
By: 'Heather'
Nov 10,2018
0 people found
this helpful
We used HomeZone to sell our flat and can't recommend them enough. Matthew has very good knowledge of the current market and Beckenham and is very honest with his valuation rather than just giving an unrealistic high figure to get you through the door. He ...
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Comment on agent fees
HomeZone’s fees are very reasonable which was what attracted us to them initially.
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“Anxiert-free process...”

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Oct 15,2018
Minithumbup
Stephen
Samantha
By: 'Gigi'
Oct 15,2018
0 people found
this helpful
I felt quite anxious about letting my flat but Homezone have made the whole process stress-free. I could not be present for most of it as I'm often abroad on business but Stephen has gone far above and beyond the call of duty to help ...
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“Amazing!...”

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Sep 19,2018
Minithumbup
Samantha
Denise
By: 'Natalie'
Sep 19,2018
0 people found
this helpful
We bought our house through Homezone a couple of months ago. Matthew, Denise and Samantha handled the purchase process and were just brilliant throughout, their honesty and integrity was truly refreshing! They were very knowledgeable and really understood the in's and the out's of the ...
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“From start to finish Homezone we're a pleasure to deal ......”

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Jul 31,2018
Minithumbup
Matthew
Denise
By: 'Mr'
Jul 31,2018
0 people found
this helpful
From start to finish Homezone we're a pleasure to deal with and professional throughout. The service we received was above and beyond any I have experienced before. My view of Estate Agents has changed forever and for the better. Denise, Samantha and owner Matthew were ...
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Comment on agent fees
Excellent value fees. Worth every penny for the effort and service delivered.
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“Excellent and caring staff...”

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Jun 27,2018
Minithumbup
Matthew
Stephen
By: 'Monica'
Jun 27,2018
0 people found
this helpful
Myself and my partner have selected Homezone, Beckenham branch,for these past years and we highly recommend it. The staff are excellent and caring, they will go the extra mile to find you the right property. They are always available and willing to help with ...
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Comment on agent fees
Good
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“Super efficient...”

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May 31,2018
Minithumbup
Matthew
Denise
By: 'Penny'
May 31,2018
0 people found
this helpful
From the get go to completion the service and management provided by Homezone Property Services staff was super efficient . Photographs of the two properties under their management were of a very high and professional standard. Communication was also regular including any queries we had being ...
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Comment on agent fees
For the top quality service provided - Agent's Fees extremely fair!!
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Staff picture Matthew
(102)
Staff picture Esther
(58)
Staff picture Stephen
(48)
Staff picture Denise
(24)
Staff picture Samantha
(12)
Staff picture Kelly
Staff picture Ruthie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.
Last updated at 9:47 AM 16/03/2016 by allAgents

Awards won by Homezone Property Services

Regional Awards won by Homezone Property Services

Individual Branch Awards

Bromley, BR2



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Homezone Property Services