Homezone Property Services

4.97/5 rating 367 reviews
  • 86% valuation accuracy
  • 99% recommend
  • 97% fee satisfaction
  • Staff picture
    Matthew
  • Staff picture
    Esther
  • Staff picture
    Neil
  • Staff picture
    Stephen
  • Staff picture
    Tina
  • Staff picture
    Gareth
  • Staff picture
    Sally
  • Staff picture
    Denise
  • Staff picture
    Wendy
  • Staff picture
    Samantha
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    Demi
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The Read full description...Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competitors. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback.
We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
Homezone Property Services

“Excellent service...”

Feb 11,2019
Minithumbup
Staff profile picture
Denise
Staff profile picture
Matthew
By: 'Elouise'
Feb 11,2019
0 people found
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I would recommend Matthew & Denise as they knew the market we were operating in as well as potential clients already on their books so viewings got booked in very quickly. We got the price we were looking for and overall service was fantastic....
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Comment on agent fees
Very good.
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“Amazing team...”

Feb 06,2019
Minithumbup
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Matthew
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Denise
By: 'Dawne and Joan'
Feb 06,2019
0 people found
this helpful
Matthew, Denise and Sam were so helpful with the purchase of my Mums retirement flat. They were very supportive and proactive with any queries we had, and sought to move things along as quickly as possible for us. They really provide a personal service and ...
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Comment on agent fees
As buyers we can't comment on this
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“Highly recommend HomeZone...”

Feb 06,2019
Minithumbup
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Matthew
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Denise
By: 'Paul'
Feb 06,2019
0 people found
this helpful
I would highly recommend the Team at HomeZone for your property sale (or indeed purchase) as my own experience was faultless. Our property sale was far from straight forward but Matthew, Sam and Denise were incredibly patient and knowledgable throughout the process....
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Thanks again HZ, will pass on your details to anyone looking for property services around Beckenham etc.
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“Kept things moving...”

Feb 03,2019
Minithumbup
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Tina
By: 'Eva Lyons'
Feb 03,2019
0 people found
this helpful
We bought our home from homezone. Although they were working for the seller they were so friendly, polite and helpful. They put a lot of effort in to keep the contract process moving along. Tina went above and beyond to support the seller in answering ...
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N/a
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“Very pleased...”

Jan 28,2019
Minithumbup
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Denise
By: 'Satisified customer'
Jan 28,2019
0 people found
this helpful
We were pleased to receive an honest and transparent working relationship with Denise. We experienced a good few hiccups because of our purchasers but Denise diligently worked to smooth them out. Her professionalism combined with empathy and friendliness definitely helped keep us sane through the ...
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Comment on agent fees
good
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“I would definitely use them again...”

Jan 27,2019
Minithumbup
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Tina
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Wendy
By: 'Dan'
Jan 27,2019
0 people found
this helpful
The service from Homezone was excellent. Tina and Wendy kept me up to date with what was happening throughout my purchase and helped make sure that things were progressing. Delighted to now be in my first home. I would definitely use them for any future ...
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“MATTHEW WALES...”

Jan 25,2019
Minithumbup
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Matthew
By: 'Claudio'
Jan 25,2019
0 people found
this helpful
Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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“MATTHEW WALES...”

Jan 25,2019
Minithumbup
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Matthew
By: 'Claudio'
Jan 25,2019
0 people found
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Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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“Highly recommended...”

Jan 24,2019
Minithumbup
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Tina
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Gareth
By: 'Sean & Tatiana'
Jan 24,2019
0 people found
this helpful
Gareth and Tina have been a delight to have met and look after the progress of buying our first home together. We really couldn't have asked for more! Thank you Guys Sean & Tatiana...
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N/A
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“Efficient and friendly...”

Jan 22,2019
Minithumbup
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Stephen
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Demi
By: 'AJF'
Jan 22,2019
0 people found
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Homezone were consistently polite, friendly and keen to get everything set up and keep communication high between us as renters and our landlords. I've had some poor experiences with agencies in the past so it was quite refreshing to deal with a company that actually ...
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“Wonderful agent...”

Jan 18,2019
Minithumbup
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Tina
By: 'H Crouch'
Jan 18,2019
0 people found
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It was a pleasure dealing with Tina. She acted promptly responding to our questions, she was honest and warm to deal with and took a real supportive approach throughout our Home buying experience. Her approach was relaxed which helped to make our decision the right ...
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Comment on agent fees
very good
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“The best agency by far. Would highly recommend Tina and Gareth....”

Jan 14,2019
Minithumbup
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Tina
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Gareth
By: 'Dmitri'
Jan 14,2019
0 people found
this helpful
My grandmother put her property on the market through Homezone (in Shortlands) and the entire process was extremely smooth. Firstly, Tina took extra care to explain the entire process in a very clear and transparent way (despite my grandmother not being a fluent English speaker, ...
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Comment on agent fees
Very reasonable.
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“Faith Restored...”

Jan 08,2019
Minithumbup
By: 'Rob and Sue Grant'
Jan 08,2019
0 people found
this helpful
Wonderful service. Wonderful team. We were very dispirited after struggling to find a reliable buyer. Homezone achieved three new offers within a fortnight of listing, and thanks to their tireless efforts we completed our sale quickly and easily. The professionalism has been impressive and reassuring, ...
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Comment on agent fees
Great value for money, particularly considering the level of service.
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“Excellent from start to finish...”

Jan 04,2019
Minithumbup
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Tina
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Wendy
By: 'Jon B'
Jan 04,2019
0 people found
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We sold two properties with homezone, the first one selling almost immediately due to Homezone proactive work in finding a suitable buyer for the flat! Our second property took a little longer due to the market being unstable at the time but having tried two ...
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Comment on agent fees
Very reasonable fees
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“Great experience...”

Dec 15,2018
Minithumbup
By: 'TC'
Dec 15,2018
0 people found
this helpful
We were planning to sell our property and contacted Homezone back in 2016. Tina came along and did a valuation for us, and gave us a lot of useful information, also tried to help us in selling and finding a new place to buy. Although we ...
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“Thank you...”

Dec 04,2018
Minithumbup
Staff profile picture
Tina
By: 'Helen'
Dec 04,2018
0 people found
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Our property search started a good 12 months before we purchased our first home together in the street we love! Over the time, the whole team have been involved in our property search ... taking us around a range of properties in Shortlands and helping us to ...
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“Buying in Beckenham...”

Nov 19,2018
Minithumbup
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Matthew
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Denise
By: 'Philip'
Nov 19,2018
0 people found
this helpful
Purchased a property with the help of both Matthew Wales and Denise Haines. Both were extremely helpful, efficient, and very knowledgeable of their fields. Matthew has been even more helpful with his knowledge of gas boilers and utilities in general. We were so impressed with ...
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“Always professional and approachable...”

Nov 13,2018
Minithumbup
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Matthew
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Denise
By: 'Laura'
Nov 13,2018
0 people found
this helpful
Due to a catalogue of mishaps befalling our various prospective buyers, it took a full year to complete the sale of our property but we didn't ever consider changing agents because the Homezone team were very dedicated, determined, helpful and professional....
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Comment on agent fees
Very fair fees
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“Property Purchase...”

Nov 12,2018
Minithumbup
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Denise
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Matthew
By: 'Terry'
Nov 12,2018
0 people found
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The whole team were great from start to finish. Communication was great and we were always kept informed. We ended up letting our flat through them and had a similar experience. Would recommend highly...
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“Great service...”

Nov 12,2018
Minithumbup
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Denise
Staff profile picture
Samantha
By: 'Adam S'
Nov 12,2018
0 people found
this helpful
I've recently both sold and bought properties through Homezone Beckenham and both times I've been impressed with the service they offer. Sam and Denise plus Matthew and Esther were all highly professional plus really easy and pleasant to deal with....
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Comment on agent fees
Fees very reasonable
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“Propety Let...”

Nov 12,2018
Minithumbup
Staff profile picture
Stephen
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Matthew
By: 'Terry'
Nov 12,2018
0 people found
this helpful
I have already bought a property through Homezone and was really impressed so let my flat through them too. Although Stephen was not involved in my property purchase he was equally helpful with the letting of the flat. Great communication and they have found me ...
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“Fantastic Service...”

Nov 10,2018
Minithumbup
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Matthew
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Denise
By: 'Heather Ferris'
Nov 10,2018
0 people found
this helpful
We used HomeZone to sell our flat and can't recommend them enough. Matthew has very good knowledge of the current market and Beckenham and is very honest with his valuation rather than just giving an unrealistic high figure to get you through the door. He ...
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Comment on agent fees
HomeZone’s fees are very reasonable which was what attracted us to them initially.
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“Flat purchase through Homezone...”

Nov 09,2018
Minithumbup
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Tina
By: 'Gary'
Nov 09,2018
0 people found
this helpful
I purchased a flat through Homezone this year, and although the process took longer than anticipated (through no fault of Homezone), I was extremely pleased with the level of service they gave me. The communication from the whole team was excellent, but thanks especially to ...
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Comment on agent fees
Reasonable agent fees
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“Flat purchase...”

Nov 01,2018
Minithumbup
Staff profile picture
Tina
By: 'Happy customers'
Nov 01,2018
0 people found
this helpful
I have just purchased a flat in Shortlands through Homezone. This was my first experience with this agent and can honestly say they made it a very easy and enjoyable experience. Their attention to detail and courtesy made you feel comfortable with their professionalism. Many ...
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Comment on agent fees
Good
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“A great purchasing experience...”

Oct 24,2018
Minithumbup
By: 'David'
Oct 24,2018
0 people found
this helpful
I purchased a house listed by Homezone this summer. The purchase proved to be incredibly stressful and long-winded due to parties further up the chain who seemingly did not understand the conveyancing process nor how to communicate to the rest of us nor appreciate why ...
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“Caring People...”

Oct 22,2018
Minithumbup
By: 'Gill G'
Oct 22,2018
0 people found
this helpful
We were impressed by the care that all staff from Homezone showed towards the sale of the property. We were particularly pleased with the intimate knowledge that staff from Homezone had of the area and the particular neighbourhood which helped with the sale. Thank you ...
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Comment on agent fees
Fine
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“Outstanding service throughout...”

Oct 16,2018
Minithumbup
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Tina
Staff profile picture
Wendy
By: 'G&T Phillips'
Oct 16,2018
0 people found
this helpful
We can't thank the ladies and the team enough. We had outstanding service throughout the 6 months and kept up-to-date throughout the process. Our services started with Tina, who always seemed cherry and communicated well with us. She showed us around the property which was lived ...
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“Anxiert-free process...”

Oct 15,2018
Minithumbup
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Stephen
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Samantha
By: 'Gigi'
Oct 15,2018
0 people found
this helpful
I felt quite anxious about letting my flat but Homezone have made the whole process stress-free. I could not be present for most of it as I'm often abroad on business but Stephen has gone far above and beyond the call of duty to help ...
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“Thank you!...”

Oct 10,2018
Minithumbup
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Gareth
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Neil
By: 'KP'
Oct 10,2018
0 people found
this helpful
A huge thank you to the Bromley Homezone Team for helping us to secure our new family home. They were professional, answered all our questions in a timely fashion and went above and beyond to make sure we had as smooth a move as possible. ...
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“Well worth the money...”

Oct 03,2018
Minithumbup
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Wendy
By: 'Satisfied vendor'
Oct 03,2018
0 people found
this helpful
We sold our flat through Homezone. Wendy was excellent at following everything up with solicitors and other parties. Highly recommend Homezone. Thank you for your excellent service....
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Comment on agent fees
Worth it.
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NAEA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
54 0 58 0 146 1 101 1 6 0

Fees

No fees set.

Complaints Procedure

In the unlikely event that a customer has a complaint, Neil Maguire - Director at Homezone invites you to contact him to discuss your complaint and find a solution. At Homezone, we pride ourselves in ensuring every customer is given our very best attention and customer services.
Last updated at 2:41 PM 17/10/2016 by Homezone Property Services - B

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Homezone Property Services - Beckenham, BR3
Beckenham
149 Croydon Road, Beckenham BR3 3QH
(152)
Homezone Property Services - Bromley, BR2
Bromley
104 Beckenham Lane, Bromley BR2 0DW
(215)

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