Homezone Property Services

4.97/5 rating 270 reviews
  • 86% valuation accuracy
  • 100% recommend
  • 96% fee satisfaction
  • Neil Maguire
    Neil Maguire
  • Stephen Fernley
    Stephen Fernley
  • Matthew Wales
    Matthew Wales
  • Esther Wales
    Esther Wales
  • Tina Baylis
    Tina Baylis
  • Gareth Lewis
    Gareth Lewis
  • Sally Martin
    Sally Martin
  • claim your profile
    Denise Haines
  • Amanda Watson
    Amanda Watson
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The Read full description...Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competitors. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback.
We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
 
www.homezone.co.uk properties for sale (46)
properties for rent (13)
Aug 18,2017
Minithumbup
Tina Baylis
Tina Baylis
Neil Maguire
Neil Maguire
By: 'SP'
Aug 18,2017
0 people found
this helpful
Excellent service from valuation through to completion. Special thanks to Tina for providing the extra oomph required to keep the chain moving in the face of seeming indifference from my solicitors....
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Comment on agent fees
About average
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Aug 14,2017
Minithumbup
Neil Maguire
Neil Maguire
Tina Baylis
Tina Baylis
By: 'Debra'
Aug 14,2017
0 people found
this helpful
I am more than happy with the level of service I received from Neil and Tina at Homezone. I was impressed with Neil's knowledge of the local area and his commitment to sell my property. I got an offer on my flat in just over a week. Neil was totally professional at all times, working very hard to keep everything running smoothly in the chain. His calm and friendly manner was a great help at times when I did not feel calm! Tina was great too, she pulled out all the stops at the end to get us to e...
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Comment on agent fees
Good
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Aug 09,2017
Minithumbup
Stephen Fernley
Stephen Fernley
By: 'FBJW'
Aug 09,2017
0 people found
this helpful
This is mine and my partners first time renting and homezone could not have made the experience better. Within a few days we had viewed the property we wanted and in under two weeks everything was done. Homezone are extremely professional and efficient. I am so impressed with our experience and I would recommend going through homezone regarding future properties....
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Comment on agent fees
We were lucky in that our fees were reduced. Very reasonable/ affordable fees and explained throughout.
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Aug 08,2017
Minithumbup
Esther Wales
Esther Wales
Matthew Wales
Matthew Wales
By: 'Ahrlene'
Aug 08,2017
0 people found
this helpful
Matthew & Esther are the most professional property agents we have ever dealt with. Any issues with the property were resolved quickly and thoroughly. Esther is very knowledgeable about all aspects of lettings and as tenants we were treated with respect and consideration....
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Jul 13,2017
Minithumbup
Tina Baylis
Tina Baylis
Neil Maguire
Neil Maguire
By: 'Catherine'
Jul 13,2017
0 people found
this helpful
I am so pleased I moved to using Homezone for the sale of my home and purchase of my new house. Neil and Tina were fantastic and very professional and Tina certainly went the extra mile for me. I had such a bad experience with the agent I used before (KFH). Homezone were great at reassuring me all the way and keeping me updated and they sold my house very quickly. I certainly will be recommending them and can't thank them enough for the exceptional service I received. Thanks again to Tina for ke...
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Comment on agent fees
Good
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Jul 11,2017
Minithumbup
Matthew Wales
Matthew Wales
By: 'Leigh'
Jul 11,2017
0 people found
this helpful
My aunt was going into a nursing home and we needed to sell her flat and I was referred to HomeZone by the manager of the retirement block of flats. Matthew was absolutely excellent, very professional and extremely helpful throughtout the whole process with updates and making sure I knew what was going on the whole time....
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Jul 11,2017
Minithumbup
Matthew Wales
Matthew Wales
Denise Haines
Denise Haines
By: 'Alison'
Jul 11,2017
0 people found
this helpful
I have nothing but praise for Matthew, Denise and Homezone. From the moment they signed us up to selling our property the experience was professional, calm and really rather relaxing! They kept in touch by phone and email as much or little as needed. Basically they took the pain out of the whole process. I can't recommend them enough....
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Comment on agent fees
They deserve every penny!
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Jul 05,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Aimie'
Jul 05,2017
0 people found
this helpful
We bought our flat with Neil back in 2012 and have just sold it with him this year. The selling experience was great. Neil really understood how much we loved our flat and was really passionate about getting the right price for it. Viewings were hassle free and easy. Neil and the rest of the staff where great at keeping things moving along between solicitors and our buyers. Home Zones made leaving the flat we loved that little bit less sad....
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Comment on agent fees
The fees were what we had expected to pay. Competitive.
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Jun 30,2017
Minithumbup
By: 'Will Gibby'
Jun 30,2017
0 people found
this helpful
Both branches performed exceptionally well throughout the entire process. Persistent yet considered, they acted extremely professionally and were a credit to an industry much maligned for precisely the opposite behaviour. Highly recommended over the large high street chains....
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Comment on agent fees
Fair and reasonable.
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Jun 02,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Jo Gambell'
Jun 02,2017
0 people found
this helpful
Thanks so much to Neil who was a pleasure to deal with from beginning to end. Not only was he honest, open and not pushy at the valuation point; he continued to provide support and moved things along during the process of selling and buying. I didn't expect anything once the property had an offer so it was a pleasant surprise to have so much input and support along the way. I got the house I wanted and a great price on the property I sold. I can't thank them enough....
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Comment on agent fees
Fair, transparent and upfront; no hidden charges
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May 24,2017
Minithumbup
Neil Maguire
Neil Maguire
Tina Baylis
Tina Baylis
By: 'Jacques van Zyl'
May 24,2017
0 people found
this helpful
This was my first home purchase and all I can say is, thanks be I had Homezone as the agents I dealt with. They were very professional and as a novice home owner/purchaser they were very patient and accommodating with my endless questions. They went above and beyond of what's required and agent to do. Topnotch service....
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Comment on agent fees
Not applicable for the purchase of this property.
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May 12,2017
Minithumbup
Neil Maguire
Neil Maguire
Tina Baylis
Tina Baylis
By: 'Kathleen Staig'
May 12,2017
0 people found
this helpful
I used Homezone to sell my property, I was also fortunate enough to purchase through them. I found the team so helpful and so willing to go that extra mile to get my property sold and for my purchase to go through so quickly. I was also very pleased that they managed to get the full asking price for me. They were a pleasure to deal with throughout the process and I have since recommended them to several of my friends and neighbours. I wish to thank Tina and Neil for all they've done and if I cou...
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Comment on agent fees
Good
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May 08,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Kirsten'
May 08,2017
0 people found
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HomeZone particularly Neil were a delight to deal with. We purchased a flat in December 2016 and ultimately rented the property through HomeZone also. Friendly, knowledgeable, professional and courteous throughout the pain free process. Would not hesitate to recommend this Agent....
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Comment on agent fees
Agents fees competitive and more importantly earnt them which is key.
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May 04,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Carmel'
May 04,2017
0 people found
this helpful
I used this estate agent earlier this year to buy a property. I found Neil helpful & nothing was too much trouble. He came across very knowledgeable on a broad spectrum of topics relating to buying/selling a home. A big thank you to Neil & his team for helping my purchase go smoothly. I would recommend this estate agent to anyone....
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May 02,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Mr C'
May 02,2017
0 people found
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Neil and Denise were very helpful and understanding throughout the process of my purchase. They were nothing like the negative stereotype associated with Estate Agents and I recommend them highly....
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Comment on agent fees
n/a, I was the buyer
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Apr 26,2017
Minithumbup
Neil Maguire
Neil Maguire
Tina Baylis
Tina Baylis
By: 'Terry'
Apr 26,2017
0 people found
this helpful
This was a difficult purchase with solicitors not always seeing eye to eye. Neil was excellent (ably supported by Tina) in building bridges and keeping the transaction alive. He certainly displayed a good understanding of the whole process and was much more than a mere postbox. In short, if you want a hands on, knowledgeable agency that will go the extra mile, Homezone and Neil will not let you down....
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Comment on agent fees
Not relevant
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Apr 26,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Sarah and Phil'
Apr 26,2017
0 people found
this helpful
We recently sold our house and purchased our new house through Homezone in Bromley. The whole process, which took only 4 months, ran very smoothly and we were kept well informed throughout. Neil and his team are very professional and pleasant to work with. They always responded quickly to any questions or requests we had. They are very knowledgeable about the local area and housing market and provide realistic and achievable valuations. All in all, Neil and his team are a pleasure to work with a...
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Comment on agent fees
The fees were competitive.
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Apr 26,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'robato'
Apr 26,2017
0 people found
this helpful
We bought our first house through Homezone and Neil was our contact. We were new to the area and moving with children, were anxious to get it right. Neil was prompt with queries, followed up on what he said he was going to do, and was honest when we flagged issues. Sounds so simple yet Neil was the first estate agent we met to actually consistently do this (unlike those from larger EAs). He knows the area, managed expectations and was a trusted source of info. We will certainly use Neil again wh...
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Apr 26,2017
Minithumbup
Neil Maguire
Neil Maguire
Tina Baylis
Tina Baylis
By: 'D.Robertson'
Apr 26,2017
0 people found
this helpful
I have just recently sold a property with Homezone and would like to mention the Excellent service I received from Neil and his staff. I will most certainly be using them again in the future....
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Comment on agent fees
Good
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Apr 25,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'David Jones'
Apr 25,2017
0 people found
this helpful
I wanted to sell my 2 bad flat in Park Hill Road so I returned to the agents who I purchased the property from. Neil attended immediately and took me through the entire process, taking photographs and giving me guidance on hop to present the property, it was Neil that suggested I raise my asking price and he was correct in doing so. My flat sold on the first viewing on the first day. Its my experience you get what you pay for in this world, having expert advice and professionals in their fiel...
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Comment on agent fees
Fees always seem high, but these fees were standard for a superior service.
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Apr 25,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Piers Saunders'
Apr 25,2017
0 people found
this helpful
Neil knows the property market well, is an excellent agent as well as being easy to deal with. He is diligent and always does the best for his clients with a no nonsense approach. I would recommend him to anyone trying to sell their property without reservation....
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Comment on agent fees
They were very competitive in the market!
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Apr 24,2017
Minithumbup
By: 'A. Cuthbert'
Apr 24,2017
0 people found
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I cannot recommend Homezone enough ! They were absolutely brilliant and we used them to buy our new home and sell our former one. They remained professional and provided great customer service throughout our contract with them. We recommend Homezone to all our friends and family and would use them again if we sell in the future. - A & N Cuthbert...
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Comment on agent fees
Great !
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Mar 15,2017
Minithumbup
Esther Wales
Esther Wales
Stephen Fernley
Stephen Fernley
By: 'Kevlar'
Mar 15,2017
0 people found
this helpful
These guys have to be the best in the business. Very professional, quick to help with any issues and always available. If only they were all like this. We're only moving as we need a bigger place; if they can find one we'll still stay with. I would recommend them to anyone...
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Comment on agent fees
These were all standard if not better than most.
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Mar 06,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Samir'
Mar 06,2017
0 people found
this helpful
We appointed Homezone as our agents as they (Neil) advised a credible marketing/listing price for our sale and provided good advice on how to make simple changes/improvements to help make the sale of our house happen without delay. Throughout the process, the communication was excellent and the service was considerate and professional. As the sale dragged on (for reasons unrelated to Homezone), Homezone provided much reassurance to our buyers to ensure that the sale did not fall through. They ch...
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Comment on agent fees
Good
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Mar 02,2017
Minithumbup
Neil Maguire
Neil Maguire
By: 'Alyssa'
Mar 02,2017
0 people found
this helpful
Neil and Denise both helped in pushing forward the purchase of my Bromley studio and kept me informed at all stages. Not being very experienced in the property market, Neil guided me through the process and answered any query I had (lots of queries!) very quickly. I highly recommend Homezone - the bottle of red wine on moving day was very much appreciated :)...
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Dec 30,2016
Minithumbup
Neil Maguire
Neil Maguire
By: 'B Ipaye'
Dec 30,2016
0 people found
this helpful
I dealt with both Denise and Neil with the purchase of a flat in Bromley and right from the start I received excellent customer service. If I had any query no matter how small, they would always come back to me within 24 hours and mostly the same day with the answers.The sale went through fast and smoothly thanks to their professionalism and efficiency. I may let this property in a couple of years and would be very happy for Homezone to handle the process. Thank you to both Denise and Neil....
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Comment on agent fees
N/A
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Dec 12,2016
Minithumbup
By: 'Peter R'
Dec 12,2016
0 people found
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I recently transferred my 'Buy To Let' Portfolio to Homezone Beckenham and I am delighted with the prompt manner in which Esther and Matthew have managed the properties. In over two months now, I have never had to chase them for anything. They have been pro-active and extremely knowledgeable. I recommend them most highly....
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Comment on agent fees
Very Reasonable
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Dec 10,2016
Minithumbup
Matthew Wales
Matthew Wales
Esther Wales
Esther Wales
By: 'Marcus'
Dec 10,2016
0 people found
this helpful
We moved to Homezone from another agent and it is clear that Matthew and Ester operate at a much greater standard to other agents. They have an objective of looking after a landlords property to ensure it is maintained well, but also making every effort to fix simple problems themselves which avoids extra costs for landlords. Very efficient and good service, plus a great attitude to dealing with property matters. From experience, i can highly recommended....
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Comment on agent fees
Very reasonable.
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Dec 08,2016
Minithumbup
By: 'Nick'
Dec 08,2016
0 people found
this helpful
I recently purchased my property through Homezone, the process was fairly lengthy and protracted due to issues up the chain, but Denise at Homezone was excellent driving this forward and keeping me fully informed with regular updates, which made the whole process far less stressfull....
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Comment on agent fees
N/A to me
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Dec 06,2016
Minithumbup
Matthew Wales
Matthew Wales
By: 'Excellent Service!'
Dec 06,2016
0 people found
this helpful
Matthew recently secured an excellent offer for my mothers flat in Beckenham. He kept me regularly updated and was very helpful throughout. The sale went through without a hitch. Very pleased indeed with the service....
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Comment on agent fees
Good
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Last updated at 2:41 PM 17/10/2016 by Neil maguire

Complaints Procedure

In the unlikely event that a customer has a complaint, Neil Maguire - Director at Homezone invites you to contact him to discuss your complaint and find a solution. At Homezone, we pride ourselves in ensuring every customer is given our very best attention and customer services.
Last updated at 2:41 PM 17/10/2016 by Neil maguire

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Homezone Property Services - Beckenham, , BR3
Beckenham
149 Croydon Road, Beckenham BR3 3QH
(117)
Homezone Property Services - Bromley, , BR2
Bromley
104 Beckenham Lane, Bromley BR2 0DW
(153)


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