Homezone Property Services

4.97/5 rating 346 reviews
  • 86% valuation accuracy
  • 99% recommend
  • 97% fee satisfaction
  • Staff picture
    Matthew
  • Staff picture
    Esther
  • Staff picture
    Neil
  • Staff picture
    Stephen
  • Staff picture
    Tina
  • Staff picture
    Gareth
  • Staff picture
    Sally
  • Staff picture
    Denise
  • Staff picture
    Wendy
  • Staff picture
    Samantha
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    Demi
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    Wendy
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The Read full description...Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competitors. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback.
We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
Homezone Property Services

“Property Purchase...”

Nov 12,2018
Minithumbup
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Denise
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Matthew
By: 'Terry'
Nov 12,2018
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The whole team were great from start to finish. Communication was great and we were always kept informed. We ended up letting our flat through them and had a similar experience. Would recommend highly...
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“Great service...”

Nov 12,2018
Minithumbup
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Denise
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Samantha
By: 'Adam S'
Nov 12,2018
0 people found
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I've recently both sold and bought properties through Homezone Beckenham and both times I've been impressed with the service they offer. Sam and Denise plus Matthew and Esther were all highly professional plus really easy and pleasant to deal with....
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Comment on agent fees
Fees very reasonable
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“Propety Let...”

Nov 12,2018
Minithumbup
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Stephen
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Matthew
By: 'Terry'
Nov 12,2018
0 people found
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I have already bought a property through Homezone and was really impressed so let my flat through them too. Although Stephen was not involved in my property purchase he was equally helpful with the letting of the flat. Great communication and they have found me ...
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“Fantastic Service...”

Nov 10,2018
Minithumbup
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Matthew
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Denise
By: 'Heather Ferris'
Nov 10,2018
0 people found
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We used HomeZone to sell our flat and can't recommend them enough. Matthew has very good knowledge of the current market and Beckenham and is very honest with his valuation rather than just giving an unrealistic high figure to get you through the door. ...
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HomeZone’s fees are very reasonable which was what attracted us to them initially.
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“Flat purchase through Homezone...”

Nov 09,2018
Minithumbup
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Tina
By: 'Gary'
Nov 09,2018
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I purchased a flat through Homezone this year, and although the process took longer than anticipated (through no fault of Homezone), I was extremely pleased with the level of service they gave me. The communication from the whole team was excellent, but thanks especially to ...
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Comment on agent fees
Reasonable agent fees
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“Flat purchase...”

Nov 01,2018
Minithumbup
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Tina
By: 'Happy customers'
Nov 01,2018
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I have just purchased a flat in Shortlands through Homezone. This was my first experience with this agent and can honestly say they made it a very easy and enjoyable experience. Their attention to detail and courtesy made you feel comfortable with their professionalism. Many ...
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Comment on agent fees
Good
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“A great purchasing experience...”

Oct 24,2018
Minithumbup
By: 'David'
Oct 24,2018
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I purchased a house listed by Homezone this summer. The purchase proved to be incredibly stressful and long-winded due to parties further up the chain who seemingly did not understand the conveyancing process nor how to communicate to the rest of us nor appreciate why ...
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“Caring People...”

Oct 22,2018
Minithumbup
By: 'Gill G'
Oct 22,2018
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We were impressed by the care that all staff from Homezone showed towards the sale of the property. We were particularly pleased with the intimate knowledge that staff from Homezone had of the area and the particular neighbourhood which helped with the sale. Thank you ...
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Comment on agent fees
Fine
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“Outstanding service throughout...”

Oct 16,2018
Minithumbup
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Tina
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Wendy
By: 'G&T Phillips'
Oct 16,2018
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We can't thank the ladies and the team enough. We had outstanding service throughout the 6 months and kept up-to-date throughout the process. Our services started with Tina, who always seemed cherry and communicated well with us. She showed us around the property which was ...
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“Anxiert-free process...”

Oct 15,2018
Minithumbup
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Stephen
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Samantha
By: 'Gigi'
Oct 15,2018
0 people found
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I felt quite anxious about letting my flat but Homezone have made the whole process stress-free. I could not be present for most of it as I'm often abroad on business but Stephen has gone far above and beyond the call of duty to ...
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“Thank you!...”

Oct 10,2018
Minithumbup
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Gareth
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Neil
By: 'KP'
Oct 10,2018
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A huge thank you to the Bromley Homezone Team for helping us to secure our new family home. They were professional, answered all our questions in a timely fashion and went above and beyond to make sure we had as smooth a move as possible. ...
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“Well worth the money...”

Oct 03,2018
Minithumbup
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Wendy
By: 'Satisfied vendor'
Oct 03,2018
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We sold our flat through Homezone. Wendy was excellent at following everything up with solicitors and other parties. Highly recommend Homezone. Thank you for your excellent service....
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Comment on agent fees
Worth it.
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“Success...”

Oct 02,2018
Minithumbup
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Tina
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Wendy
By: 'Ben'
Oct 02,2018
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Secured the property I wanted with the hard work of the Shortlands office. Always in contact and chased all the way. Thanks for all your help....
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“Good and friendly service...”

Sep 30,2018
Minithumbup
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Neil
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Tina
By: 'Bijal Patel'
Sep 30,2018
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We sold our property through Homezone recently. We were impressed by their level of advice and service generally and would recommend them if you're selling a property....
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“Small team, brilliant service...”

Sep 28,2018
Minithumbup
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Gareth
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Wendy
By: 'Diana and George'
Sep 28,2018
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We are very happy that we had a successful deal out of a complicated case with the vendor. Homezone helped us to get to the property we wanted and we received a great service overall....
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“Old fashioned professional service...”

Sep 27,2018
Minithumbup
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Neil
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Wendy
By: 'Jacqueline langford'
Sep 27,2018
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We had a purpose-built two bedroom apartment on the market in Bromley with a well-known chain of national estate agents for well over a year. They seemed more interested in Rightmove and the number of hits! At one point they didn't even know the ...
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Comment on agent fees
We were more than happy with the fee for selling our property.
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“Amazing!...”

Sep 19,2018
Minithumbup
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Samantha
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Denise
By: 'Natalie'
Sep 19,2018
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We bought our house through Homezone a couple of months ago. Matthew, Denise and Samantha handled the purchase process and were just brilliant throughout, their honesty and integrity was truly refreshing! They were very knowledgeable and really understood the in's and the out's ...
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“Great team - excellent service...”

Sep 06,2018
Minithumbup
By: 'Laura Jones'
Sep 06,2018
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We bought our flat through the Bromley Branch of Homezone back in 2012 and they provided excellent help and support throughout the process. So when we wanted to sell earlier this year, we went back to Neil and his team and they were all great. The ...
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Comment on agent fees
Very competitive
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“Purchase of Property in Bromley...”

Sep 05,2018
Minithumbup
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Neil
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Tina
By: 'Hugh Gray'
Sep 05,2018
0 people found
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Homezone were very helpful throughout the process. Always called back and kept us informed at all time. The transaction was very smooth and this was helpful considering the purchase was in excess of 1M. I would use Homezone again for any future requirements in the ...
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Comment on agent fees
Good
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“Brilliant service!...”

Aug 29,2018
Minithumbdown
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Neil
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Wendy
By: 'Flighty'
Aug 29,2018
0 people found
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We recently sold our flat through Homezone and couldn't fault them at all. We actually bought our flat from them 3 years ago and remembered how lovely they were to deal with so they were the first port of call when it came to selling! ...
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Good
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“Absolute top service...”

Aug 24,2018
Minithumbup
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Gareth
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Wendy
By: 'Faty T'
Aug 24,2018
0 people found
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Absolute top service from the team in Beckenham Lane Shortlands, from the initial 1st phone call to Wendy, and the house viewing with Gareth who actually took his time to show me the property around and took his time to share his knowledge of the ...
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“I'd give them 10 stars if I could!...”

Aug 20,2018
Minithumbup
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Neil
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Tina
By: 'The Attwell's'
Aug 20,2018
0 people found
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We sold our property and brought our new home through Homezone. From start to finish, Tina, Neil and the wonderful Homezone family were incredible! They aren't like your typical Estate Agents, they genuinely care. Tina would call me just to see if I was ...
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Comment on agent fees
Fees were exactly as expected. They beat other local Estate Agents.
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“Fabulous...”

Aug 18,2018
Minithumbup
Staff profile picture
Tina
By: 'Lisa Cole'
Aug 18,2018
0 people found
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Tina was amazing from start to finish - totally got my brief from day one and didn't waste anytime finding my dream home! It was an emotional journey for me as it was a Seperation and I was being bought out. Tina was very ...
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“Excellent communication and friendly staff...”

Aug 14,2018
Minithumbup
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Neil
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Tina
By: 'Property Buyer'
Aug 14,2018
0 people found
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I purchased a property earlier this year through Homezone. Both Neil and Tina were extremely helpful and provided an excellent service, keeping me updated regularly throughout the process....
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Jul 31,2018
Minithumbup
By: 'Mr A Horsley'
Jul 31,2018
0 people found
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From start to finish Homezone we're a pleasure to deal with and professional throughout. The service we received was above and beyond any I have experienced before. My view of Estate Agents has changed forever and for the better. Denise, Samantha and owner Matthew ...
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Comment on agent fees
Excellent value fees. Worth every penny for the effort and service delivered.
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“Excellent service and friendly staff...”

Jul 31,2018
Minithumbup
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Tina
By: 'Ted and Jules'
Jul 31,2018
0 people found
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We are very happy with the service that we received from the Bromley office. All the staff were so helpful. Tina went that extra mile for us to make sure that everything went smoothly....
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“Excellent...”

Jul 27,2018
Minithumbup
Staff profile picture
Tina
By: 'Sarah'
Jul 27,2018
0 people found
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Tina and Wendy were extremely helpful during the process of buying our home. They were prompt to reply to any of our queries and made every effort to elliviate some of the stresses which come with buying a home. It was a pleasure to celebrate ...
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“Very happy with the friendly and efficient service by Homezone when purchasing our first property...”

Jul 26,2018
Minithumbup
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Tina
By: 'Sam and David'
Jul 26,2018
0 people found
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All of the staff at Homezone have been a pleasure to deal with, but Tina and Wendy in particular were extremely helpful during the process of buying our first home together. As I had not purchased a property before I was very grateful for the ...
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Comment on agent fees
N/A
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“Purchase of Property...”

Jul 17,2018
Minithumbup
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Neil
Staff profile picture
Tina
By: 'Jo'
Jul 17,2018
0 people found
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Homezone acted for the vendor for the property I purchased. Throughout the transaction they maintained contact and ensured the conveyancing proceeded quickly. They always responded to my e mail and telephone calls, all my queries were dealt with promptly and nothing was too much trouble. ...
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Comment on agent fees
Not known.
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“Superb and excellent service!...”

Jul 16,2018
Minithumbup
By: 'Ingers'
Jul 16,2018
0 people found
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Neil and his team were very professional, knowledgeable, reliable and helpful. Neil was realistic when he viewed the house and gave us his opinion. He suggested some “beauty” work and the companies he recommended to us at our request were very good and efficient as ...
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Comment on agent fees
Within normal expectations
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NAEA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
53 0 57 0 139 1 94 1 4 0

Fees

No fees set.

Complaints Procedure

In the unlikely event that a customer has a complaint, Neil Maguire - Director at Homezone invites you to contact him to discuss your complaint and find a solution. At Homezone, we pride ourselves in ensuring every customer is given our very best attention and customer services.
Last updated at 2:41 PM 17/10/2016 by Homezone Property Services - B

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Homezone Property Services - Beckenham, BR3
Beckenham
149 Croydon Road, Beckenham BR3 3QH
(140)
Homezone Property Services - Bromley, BR2
Bromley
104 Beckenham Lane, Bromley BR2 0DW
(206)

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