• Neil Maguire
    Neil Maguire
  • Stephen Fernley
    Stephen Fernley
  • Matthew Wales
    Matthew Wales
  • Esther Wales
    Esther Wales
  • Tina Baylis
    Tina Baylis
  • Gareth Lewis
    Gareth Lewis
  • Sally Martin
    Sally Martin
  • Denise Haines
    Denise Haines
  • Amanda Watson
    Amanda Watson
  • Samantha Morrison
    Samantha Morrison
  • Demi Gibbons
    Demi Gibbons
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The Read full description...Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competitors. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback.
We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
 
www.homezone.co.uk Properties for sale
Properties for rent
Dec 16,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Caroline'
Dec 16,2017
0 people found
this helpful
Homezone staff provided an exceptional service during a very stressful process and were very honest compared to other agents. Tina is a outgoing and helpful character who's hard work made the sale complete successfully. Well done Tina...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 27,2017
Minithumbup
By: 'Charlotte Dale'
Nov 27,2017
0 people found
this helpful
We have just bought a house being sold by Homezone. The service was excellent. We dealt with Tina who was the friendliest and most helpful estate agent we dealt with throughout our entire (two year) search! Homezone seemed very knowledgeable about the area and provided lots of good advice. Neil and Amanda were also very helpful....
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Was this helpful? Yes
Nov 26,2017
Minithumbup
Matthew Wales
Denise Haines
By: 'Lyn & Paul'
Nov 26,2017
0 people found
this helpful
We can't recommend Homezone highly enough. Matthew was exceptionally professional and proactive and offered excellent communication, guidance and support throughout the entire selling process. Denise, too, was always extremely helpful and efficient whenever we spoke with her....
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Comment on agent fees
Very reasonable, worth every penny !
Was this helpful? Yes
Nov 26,2017
Minithumbup
Tina Baylis
Amanda Watson
By: 'Mariola and Piotr'
Nov 26,2017
0 people found
this helpful
Excellent customer experience. Tina is a gold star. She has made the entire process painless and easy. Tina and Amanda have been a great team, very professional, responsive, effective and friendly. Thank you very much much for your pro-active help and support.Very Best Wishes...
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Nov 23,2017
Minithumbup
By: 'Chris C'
Nov 23,2017
0 people found
this helpful
As a buyer I found their service very helpful. The staff were very knowledgeable about the property and could make helpful comparisons with the others nearby. I liked their friendliness and once the completion took place they gave a gift of bottles of wine to celebrate....
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Comment on agent fees
n/a
Was this helpful? Yes
Nov 21,2017
Minithumbup
Matthew Wales
Denise Haines
By: 'Lee'
Nov 21,2017
0 people found
this helpful
Great service levels through out the buying process regularly kept up to date through the whole process from start to finish...
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Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Andy Black'
Nov 07,2017
0 people found
this helpful
I bought my current property in Shortlands via the Homezone team. I dealt with most of the team in the office at some point and can say that they helped and supported throughout the process. They are more than happy to answer any queries you may have and are efficient in doing so. Happy to recommend....
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Sep 29,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Jay & Sophie'
Sep 29,2017
0 people found
this helpful
Tina and Neil helped us greatly in purchasing our lovely flat in Bromley. It had been a very long and daunting process, which if without Tina's help I would probably have not been able to go through. She worked tirelessly, following up on my solicitor which should have been my job really. Both Tina and Neil are professional, enthusiastic and knowledgeable, best agents I have ever dealt with. I know where to look when next time I need to sell/buy property. Getting the keys today, excited!...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 28,2017
Minithumbup
Tina Baylis
Neil Maguire
By: 'Michelle & Martin'
Sep 28,2017
0 people found
this helpful
I wished we had instructed Homezone initially to sell our flat but we were swayed by a large chain, high street agent and had a very slow first 3 months on the market, with only 3 viewings! We switched to Homezone and the difference was amazing. Tina & Neil were very welcoming and had a much more personable & professional feel to selling our flat, than the other agents. Even though Brexit killed the market, we had loads of viewings and they found us a buyer. From that point on, Tina drov...
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Comment on agent fees
Good agents fees.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Djp'
Sep 21,2017
0 people found
this helpful
Neil and his team were dependable, reliable and efficient. Thanks to the team at Homezone this was a smooth and stress free process. I couldn't recommend them more highly....
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Comment on agent fees
Fair fee charge
Was this helpful? Yes
Sep 17,2017
Minithumbup
Tina Baylis
Amanda Watson
By: 'Sean & Amal'
Sep 17,2017
0 people found
this helpful
As first time buyers we were completely clueless about most things involved with buying a property. We had our MIP and started to go on viewings... As soon as we met Tina we couldn't believe how helpful she was. She fully understood our every need and told us things we hadn't even thought of. Not just things directly linked to the property in hand just things in general. Even after our viewing she handed over her card and said if you have any questions related to ANY property give me a call. ...
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Was this helpful? Yes
Sep 05,2017
Minithumbup
Amanda Watson
By: 'Liz Benson'
Sep 05,2017
0 people found
this helpful
From searching for a new home through to exchange and completion, Homezone were great. Tina and Amanda were so helpful, friendly and great to deal with. They went above and beyond to make sure we moved into the house for us. We can't recommend Homezone enough....
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 04,2017
Minithumbup
By: 'Gaelle'
Sep 04,2017
0 people found
this helpful
We have known Neil for over 10 years as he sold our old house in Ridley Road, Shortlands and sold us the house on Albemarle Road which we have recently sold. If you can imagine the opposite of what most people stereotype Estate Agents to be, then that's Neil. He is straight forward, honest, dependable, will give you really sound advice which is always genuinely there to help you. We have known him to be consistent and nothing has changed over the years, hence we never thought about using anyone...
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Comment on agent fees
Fees are very reasonable. If anything, given the quality of the service they provide in comparison to KFH and Foxton's , I would suggest that they should charge more!
Was this helpful? Yes
Aug 31,2017
Minithumbup
Matthew Wales
By: 'Lynda'
Aug 31,2017
0 people found
this helpful
We recently sold our property through the Homezone agency and were completely satisfied with the level of service we received. Matthew Wales steered our transaction through to completion very efficiently with a high level of attention and professionalism. He kept us informed of what was going on, returned our calls promptly, answered our questions and generally offered guidance and support in a friendly manner throughout. Denise Haines, in the same office, was also very helpful when Matthew was...
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Comment on agent fees
Very reasonable level of fees.
Was this helpful? Yes
Aug 18,2017
Minithumbup
Tina Baylis
Neil Maguire
By: 'SP'
Aug 18,2017
0 people found
this helpful
Excellent service from valuation through to completion. Special thanks to Tina for providing the extra oomph required to keep the chain moving in the face of seeming indifference from my solicitors....
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Comment on agent fees
About average
Was this helpful? Yes
Aug 14,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Debra'
Aug 14,2017
0 people found
this helpful
I am more than happy with the level of service I received from Neil and Tina at Homezone. I was impressed with Neil's knowledge of the local area and his commitment to sell my property. I got an offer on my flat in just over a week. Neil was totally professional at all times, working very hard to keep everything running smoothly in the chain. His calm and friendly manner was a great help at times when I did not feel calm! Tina was great too, she pulled out all the stops at the end to get us to e...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 09,2017
Minithumbup
Stephen Fernley
By: 'FBJW'
Aug 09,2017
0 people found
this helpful
This is mine and my partners first time renting and homezone could not have made the experience better. Within a few days we had viewed the property we wanted and in under two weeks everything was done. Homezone are extremely professional and efficient. I am so impressed with our experience and I would recommend going through homezone regarding future properties....
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Comment on agent fees
We were lucky in that our fees were reduced. Very reasonable/ affordable fees and explained throughout.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Esther Wales
Matthew Wales
By: 'Ahrlene'
Aug 08,2017
0 people found
this helpful
Matthew & Esther are the most professional property agents we have ever dealt with. Any issues with the property were resolved quickly and thoroughly. Esther is very knowledgeable about all aspects of lettings and as tenants we were treated with respect and consideration....
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Jul 13,2017
Minithumbup
Tina Baylis
Neil Maguire
By: 'Catherine'
Jul 13,2017
0 people found
this helpful
I am so pleased I moved to using Homezone for the sale of my home and purchase of my new house. Neil and Tina were fantastic and very professional and Tina certainly went the extra mile for me. I had such a bad experience with the agent I used before (KFH). Homezone were great at reassuring me all the way and keeping me updated and they sold my house very quickly. I certainly will be recommending them and can't thank them enough for the exceptional service I received. Thanks again to Tina for ke...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Matthew Wales
By: 'Leigh'
Jul 11,2017
0 people found
this helpful
My aunt was going into a nursing home and we needed to sell her flat and I was referred to HomeZone by the manager of the retirement block of flats. Matthew was absolutely excellent, very professional and extremely helpful throughtout the whole process with updates and making sure I knew what was going on the whole time....
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Was this helpful? Yes
Jul 11,2017
Minithumbup
Matthew Wales
Denise Haines
By: 'Alison'
Jul 11,2017
0 people found
this helpful
I have nothing but praise for Matthew, Denise and Homezone. From the moment they signed us up to selling our property the experience was professional, calm and really rather relaxing! They kept in touch by phone and email as much or little as needed. Basically they took the pain out of the whole process. I can't recommend them enough....
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Comment on agent fees
They deserve every penny!
Was this helpful? Yes
Jul 05,2017
Minithumbup
Neil Maguire
By: 'Aimie'
Jul 05,2017
0 people found
this helpful
We bought our flat with Neil back in 2012 and have just sold it with him this year. The selling experience was great. Neil really understood how much we loved our flat and was really passionate about getting the right price for it. Viewings were hassle free and easy. Neil and the rest of the staff where great at keeping things moving along between solicitors and our buyers. Home Zones made leaving the flat we loved that little bit less sad....
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Comment on agent fees
The fees were what we had expected to pay. Competitive.
Was this helpful? Yes
Jun 30,2017
Minithumbup
By: 'Will Gibby'
Jun 30,2017
0 people found
this helpful
Both branches performed exceptionally well throughout the entire process. Persistent yet considered, they acted extremely professionally and were a credit to an industry much maligned for precisely the opposite behaviour. Highly recommended over the large high street chains....
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Comment on agent fees
Fair and reasonable.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Neil Maguire
By: 'Jo Gambell'
Jun 02,2017
0 people found
this helpful
Thanks so much to Neil who was a pleasure to deal with from beginning to end. Not only was he honest, open and not pushy at the valuation point; he continued to provide support and moved things along during the process of selling and buying. I didn't expect anything once the property had an offer so it was a pleasant surprise to have so much input and support along the way. I got the house I wanted and a great price on the property I sold. I can't thank them enough....
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Comment on agent fees
Fair, transparent and upfront; no hidden charges
Was this helpful? Yes
May 24,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Jacques van Zyl'
May 24,2017
0 people found
this helpful
This was my first home purchase and all I can say is, thanks be I had Homezone as the agents I dealt with. They were very professional and as a novice home owner/purchaser they were very patient and accommodating with my endless questions. They went above and beyond of what's required and agent to do. Topnotch service....
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Comment on agent fees
Not applicable for the purchase of this property.
Was this helpful? Yes
May 12,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Kathleen Staig'
May 12,2017
0 people found
this helpful
I used Homezone to sell my property, I was also fortunate enough to purchase through them. I found the team so helpful and so willing to go that extra mile to get my property sold and for my purchase to go through so quickly. I was also very pleased that they managed to get the full asking price for me. They were a pleasure to deal with throughout the process and I have since recommended them to several of my friends and neighbours. I wish to thank Tina and Neil for all they've done and if I cou...
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Comment on agent fees
Good
Was this helpful? Yes
May 08,2017
Minithumbup
Neil Maguire
By: 'Kirsten'
May 08,2017
0 people found
this helpful
HomeZone particularly Neil were a delight to deal with. We purchased a flat in December 2016 and ultimately rented the property through HomeZone also. Friendly, knowledgeable, professional and courteous throughout the pain free process. Would not hesitate to recommend this Agent....
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Comment on agent fees
Agents fees competitive and more importantly earnt them which is key.
Was this helpful? Yes
May 04,2017
Minithumbup
Neil Maguire
By: 'Carmel'
May 04,2017
0 people found
this helpful
I used this estate agent earlier this year to buy a property. I found Neil helpful & nothing was too much trouble. He came across very knowledgeable on a broad spectrum of topics relating to buying/selling a home. A big thank you to Neil & his team for helping my purchase go smoothly. I would recommend this estate agent to anyone....
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Was this helpful? Yes
May 02,2017
Minithumbup
Neil Maguire
By: 'Mr C'
May 02,2017
0 people found
this helpful
Neil and Denise were very helpful and understanding throughout the process of my purchase. They were nothing like the negative stereotype associated with Estate Agents and I recommend them highly....
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Comment on agent fees
n/a, I was the buyer
Was this helpful? Yes
Apr 26,2017
Minithumbup
Neil Maguire
Tina Baylis
By: 'Terry'
Apr 26,2017
0 people found
this helpful
This was a difficult purchase with solicitors not always seeing eye to eye. Neil was excellent (ably supported by Tina) in building bridges and keeping the transaction alive. He certainly displayed a good understanding of the whole process and was much more than a mere postbox. In short, if you want a hands on, knowledgeable agency that will go the extra mile, Homezone and Neil will not let you down....
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Comment on agent fees
Not relevant
Was this helpful? Yes

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Last updated at 2:41 PM 17/10/2016 by Neil maguire

Complaints Procedure

In the unlikely event that a customer has a complaint, Neil Maguire - Director at Homezone invites you to contact him to discuss your complaint and find a solution. At Homezone, we pride ourselves in ensuring every customer is given our very best attention and customer services.
Last updated at 2:41 PM 17/10/2016 by Neil maguire

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