• Neil Maguire
    Neil Maguire
  • Stephen Fernley
    Stephen Fernley
  • Matthew Wales
    Matthew Wales
  • Esther Wales
    Esther Wales
  • Tina Baylis
    Tina Baylis
  • Gareth Lewis
    Gareth Lewis
  • Sally Martin
    Sally Martin
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The Read full description...Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competitors. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback.
We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
Apr 25,2017
Minithumbup
Neil Maguire
By:
Apr 25,2017
0 people found
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I wanted to sell my 2 bad flat in Park Hill Road so I returned to the agents who I purchased the property from. Neil attended immediately and took me through the entire process, taking photographs and giving me guidance on hop to present the property, it was Neil that suggested I raise my asking price and he was correct in doing so. My flat sold on the first viewing on the first day. Its my experience you get what you pay for in this world, having expert advice and professionals in their fiel...
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Comment on agent fees
Fees always seem high, but these fees were standard for a superior service.
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Apr 25,2017
Minithumbup
Neil Maguire
By:
Apr 25,2017
0 people found
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Neil knows the property market well, is an excellent agent as well as being easy to deal with. He is diligent and always does the best for his clients with a no nonsense approach. I would recommend him to anyone trying to sell their property without reservation....
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Comment on agent fees
They were very competitive in the market!
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Apr 24,2017
Minithumbup
By:
Apr 24,2017
0 people found
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I cannot recommend Homezone enough ! They were absolutely brilliant and we used them to buy our new home and sell our former one. They remained professional and provided great customer service throughout our contract with them. We recommend Homezone to all our friends and family and would use them again if we sell in the future. - A & N Cuthbert...
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Comment on agent fees
Great !
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Mar 15,2017
Minithumbup
Esther Wales
Stephen Fernley
By:
Mar 15,2017
0 people found
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These guys have to be the best in the business. Very professional, quick to help with any issues and always available. If only they were all like this. We're only moving as we need a bigger place; if they can find one we'll still stay with. I would recommend them to anyone...
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Comment on agent fees
These were all standard if not better than most.
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Mar 06,2017
Minithumbup
Neil Maguire
By:
Mar 06,2017
0 people found
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We appointed Homezone as our agents as they (Neil) advised a credible marketing/listing price for our sale and provided good advice on how to make simple changes/improvements to help make the sale of our house happen without delay. Throughout the process, the communication was excellent and the service was considerate and professional. As the sale dragged on (for reasons unrelated to Homezone), Homezone provided much reassurance to our buyers to ensure that the sale did not fall through. They ch...
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Comment on agent fees
Good
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Mar 02,2017
Minithumbup
Neil Maguire
By:
Mar 02,2017
0 people found
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Neil and Denise both helped in pushing forward the purchase of my Bromley studio and kept me informed at all stages. Not being very experienced in the property market, Neil guided me through the process and answered any query I had (lots of queries!) very quickly. I highly recommend Homezone - the bottle of red wine on moving day was very much appreciated :)...
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Dec 30,2016
Minithumbup
Neil Maguire
By:
Dec 30,2016
0 people found
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I dealt with both Denise and Neil with the purchase of a flat in Bromley and right from the start I received excellent customer service. If I had any query no matter how small, they would always come back to me within 24 hours and mostly the same day with the answers.The sale went through fast and smoothly thanks to their professionalism and efficiency. I may let this property in a couple of years and would be very happy for Homezone to handle the process. Thank you to both Denise and Neil....
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Comment on agent fees
N/A
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Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
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I recently transferred my 'Buy To Let' Portfolio to Homezone Beckenham and I am delighted with the prompt manner in which Esther and Matthew have managed the properties. In over two months now, I have never had to chase them for anything. They have been pro-active and extremely knowledgeable. I recommend them most highly....
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Comment on agent fees
Very Reasonable
Was this helpful? Yes
Dec 10,2016
Minithumbup
Matthew Wales
Esther Wales
By:
Dec 10,2016
0 people found
this helpful
We moved to Homezone from another agent and it is clear that Matthew and Ester operate at a much greater standard to other agents. They have an objective of looking after a landlords property to ensure it is maintained well, but also making every effort to fix simple problems themselves which avoids extra costs for landlords. Very efficient and good service, plus a great attitude to dealing with property matters. From experience, i can highly recommended....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
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I recently purchased my property through Homezone, the process was fairly lengthy and protracted due to issues up the chain, but Denise at Homezone was excellent driving this forward and keeping me fully informed with regular updates, which made the whole process far less stressfull....
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Comment on agent fees
N/A to me
Was this helpful? Yes
Dec 06,2016
Minithumbup
Matthew Wales
By:
Dec 06,2016
0 people found
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Matthew recently secured an excellent offer for my mothers flat in Beckenham. He kept me regularly updated and was very helpful throughout. The sale went through without a hitch. Very pleased indeed with the service....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 01,2016
Minithumbup
Matthew Wales
By:
Dec 01,2016
0 people found
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We had really great help and support when selling our mother's flat in Beckenham and were able to contact Matthew at Homezone quickly whenever we needed to ask questions and queries were dealt with efficiently making the process easier. Thanks Matthew and all the Homezone team!!...
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Comment on agent fees
Good
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Dec 01,2016
Minithumbup
Matthew Wales
Esther Wales
By:
Dec 01,2016
0 people found
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We have been letting our property through Homezone for five years and have now sold it through them. Both the letting and the sale have been incredibly well managed. Homezone found us very good tenants so there were no problems from that point of view. If any maintenance issues arose then Homezone would inform us immediately and we were able to choose whether we wanted to deal with the issue or leave it to them. The rental income was always paid on time accompanied by a monthly invoice. We ...
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Comment on agent fees
Compared with other estate agents, Homezone charge very competitive fees and certainly give your money's worth.
Was this helpful? Yes
Dec 01,2016
Minithumbup
Matthew Wales
By:
Dec 01,2016
0 people found
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We have recently started working with Matthew. He was very helpful in setting things up such as paper work etc. In addition, maintenance requests have been dealt with quickly and effectively....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 30,2016
Minithumbup
Matthew Wales
By:
Nov 30,2016
1 people found
this helpful
Highly recommended Mathew from Homezone if you are considering selling your home. He is passionate about his job commuted and nothing was ever to much of a challenge. He was easily reached by email or phone and ensured the sale of our home ran as smoothly as possible. Thank you Mathew and Homezone for all your hard work and dedication....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 30,2016
Minithumbup
Matthew Wales
Esther Wales
By:
Nov 30,2016
1 people found
this helpful
HomeZone have been fantastic from start to finish. Matthew has gone beyond what is expected of a estate agent to get our exchange....
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Comment on agent fees
Very reasonable compared to other agents.
Was this helpful? Yes
Nov 30,2016
Minithumbup
Neil Maguire
By:
Nov 30,2016
0 people found
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Denise and Neil have recently helped us in selling our house and I would very much recommend them. They are very helpful and understanding which makes the whole process a lot easier and relaxed specially as you don't feel pushed like many other estate agents make you feel....
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Comment on agent fees
Good
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Nov 25,2016
Minithumbup
Neil Maguire
By:
Nov 25,2016
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I hate moving home. It's a massive pain and it's never easy. However, I can say with absolute honesty that Homezone made the process of selling my home as easy and pain free as it possibly could be, thanks to their expertise, attention to detail, excellent customer service and willingness to do that one thing so many estate agent's fail to do: communicate. Right from the start when Neil valued our home, his easy going, friendly attitude struck a chord; there was not a whiff of hard sell, aggress...
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Comment on agent fees
Excellent. Struck us a very good deal and kept to it
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Nov 24,2016
Minithumbup
Neil Maguire
By:
Nov 24,2016
1 people found
this helpful
Both Neil and Denise have been really helpful through our purchasing process. They were quick to respond to queries and always offered a friendly service....
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Comment on agent fees
Good
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Nov 18,2016
Minithumbup
Neil Maguire
By:
Nov 18,2016
0 people found
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We sold and purchased flats through Home Zone during our recent move and it was far from straight forward thanks to the stamp duty changes, Brexit and other market factors, but 6 and a half months later we finally got over the line. During that time, not a week went by without an update from Neil or Denise and they genuinely seemed to care rather than it seeming like just another sale. I have to say, for the amount of time they dedicated to both our sale and purchase, they more than earned their...
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Comment on agent fees
Fair.
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Denise was absolutely fantastic throughout the whole process of buying my new property. They are incredibly helpful as a first time buyer, her advice was great. They was always open in hearing out thoughts and opinions, which we appreciate highly. Would recommend them to anyone. Thank you Homezone...
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Oct 24,2016
Minithumbup
Neil Maguire
By:
Oct 24,2016
0 people found
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It is difficult to speak highly enough of Neil and Denise - they were both a pleasure to work with throughout the house buying and selling process. They were both always available, offering practical advice and kind support when needed, always happy to recommend other people to work with (solicitors, removals etc) and managing our expectations throughout. A really excellent estate agent - thanks Neil and Denise!...
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
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Nice local firm - friendly and efficient, difficult time moving house and nice to have the help of a nice team...
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Throughout a long and protracted sale, due to problems in my chain, Homezone and Denise in particular kept me informed with progress updates, even when the news was unwelcome. They tried continually to speed things up and seemed to give more effort than I have experienced with other agencies. They were helpful, very professional and always contactable. They were easy to speak to and I would thoroughly recommend them....
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Comment on agent fees
Not applicable, as I did not sell through them.
Was this helpful? Yes
Oct 14,2016
Minithumbup
Neil Maguire
By:
Oct 14,2016
0 people found
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from the initial contact at the branch to the final branch to the final completion of the sale was without doubt seem less and professional throughout, I was kept informed throughout the sale and was able to leave it to the professional company that Home Zone are. I would recommend then to anyone that want to buy or sell a property...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 14,2016
Minithumbup
Neil Maguire
By:
Oct 14,2016
0 people found
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Homezone sold my property this year and were fantastic. It was not a straight forward transaction, with 4 people in a chain, but they handled the whole thing with great professionalism. They were always available to discuss any updates and did an enormous amount of work behind the scenes. I would have no hesitation in recommending Homezone to anyone who wants to sell or buy a property in Shortlands....
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Comment on agent fees
Fantastic fees for the amount of work the team put into getting things across the finishing line
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
My fiance and I recently purchased our first home, which can be a very daunting experience, but the team at HomeZone went above and beyond to help make this as smooth a process as possible. They had excellent knowledge of the market and sales process/timescale and were able to share this with us, which was a great help. When we were faced with set-backs and delays, they provided regular updates (often without prompting) and chased things on our behalf which was invaluable! Having heard horror st...
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Sep 28,2016
Minithumbup
Matthew Wales
By:
Sep 28,2016
1 people found
this helpful
We experienced a few hiccups, but Matthew persevered with the sale and successfully saw it through to completion with good, personal service provided along the way....
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Comment on agent fees
Seemed slightly lower than the larger estate agents in the area/
Was this helpful? Yes
Sep 22,2016
Minithumbup
Neil Maguire
By:
Sep 22,2016
0 people found
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excellent experience, both Neil and Denise were friendly and relaxed, knowledgeable and trustworthy, providing support throughout the process, making the rather stressful purchase of ones first property, and during the early days after the referendum, a much easier process provided accurate information about the property and did their best to accommodate requests for further information or repeat views of the property have good contacts with local professionals that can be of assistance with t...
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 15,2016
Minithumbup
Matthew Wales
By:
Sep 15,2016
0 people found
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I was a first time property buyer in the UK and Matthew explained the process clearly. He kept on top of the chain to make sure the transaction completed on time. When it's time to move on I'll give Matthew a ring....
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Sep 12,2016
Minithumbup
Esther Wales
Stephen Fernley
By:
Sep 12,2016
0 people found
this helpful
These are the best agents we've ever come across. They are cordial, helpful, respectful and they really care about delivering a good service. They adminitered the property so if we ever had a problem, they got back to us straight away and sorted it and everytihg with them is clear and transparent. All our dealings with them have been a pleasure. When we need to move again, they will be the first we'll contact because we've never had a better experience with an estate agent....
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Comment on agent fees
Tranparent and extremely fair.
Was this helpful? Yes
Sep 02,2016
Minithumbup
Neil Maguire
By:
Sep 02,2016
0 people found
this helpful
Neil and Denise at Homezone are honest, trustworthy and full of common sense. They really do care about you and your property and they are always willing to spend time with you to ensure you know the process and what happens next. Homezone gave us a smooth move and we would recommended them highly to everyone....
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Comment on agent fees
Fees are very competitive and considering the large amount if hard work that Neil and Denise do, they are a bargain!
Was this helpful? Yes
Aug 29,2016
Minithumbup
Matthew Wales
By:
Aug 29,2016
0 people found
this helpful
When selling my property it was a Wonderful service, huge response in such a short time over 20 viewings on open day. SOLD IN 11 DAYS...
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Comment on agent fees
Brilliant such low fees for a fantastic service
Was this helpful? Yes
Aug 26,2016
Minithumbup
Matthew Wales
By:
Aug 26,2016
0 people found
this helpful
Provided an excellent service for both vendor and buyer getting exactly the right balance in terms of approach. Available at all times and always getting back with a prompt response. I can confidently say Matthew is the best agent I have dealt with - very refreshing ! I will definitely use him again and recommend to others....
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Aug 04,2016
Minithumbup
Matthew Wales
By:
Aug 04,2016
0 people found
this helpful
After providing excellent full rental services for 7 years, HomeZone provided quick and effective marketing services for the property whilst we were still overseas. Matthew pushes the timetable nicely and ensured that all went smoothly. HomeZone provided great personal touches that are lacking in the high street chains!...
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Comment on agent fees
Good value and fair
Was this helpful? Yes
Aug 04,2016
Minithumbup
Neil Maguire
By:
Aug 04,2016
0 people found
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We bought our house via Homezone and they were absolutely terrific from the viewing up until the purchase. Neil and Denise were always on top of things, ready to help and sympathetic. I can only strongly recommend them. What a breathe of fresh air compared to the arrogant and uninterested attitude of the bigger real estate agents in London....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2016
Minithumbup
Neil Maguire
By:
Jul 12,2016
0 people found
this helpful
We used HZ to buy our house 9 years ago, and then again to sell it earlier this year, and we were very happy with their service on both occasions. They were great to deal with and we really felt like we had an ally during what can be a stressful process. Highly recommended....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jun 27,2016
Minithumbup
Matthew Wales
Esther Wales
By:
Jun 27,2016
1 people found
this helpful
This is the best estate agents I have ever dealt with.They are the best.They deal with any issues you have immediately and repairs are carried out once it is reported. The customer service is top notch and the ownership spirit is amazing.I locked my keys inside the house once and when I called to report that I was coming down to get a spare.Mathhew said he would bring it down.In less than 5 minutes he was outside the flat. I have never seen this kind of service anywhere. We also had problems ...
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Comment on agent fees
Their fees are very resasonable.Good value for money.
Was this helpful? Yes
Jun 21,2016
Minithumbup
Neil Maguire
By:
Jun 21,2016
0 people found
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My boyfriend and I have just purchased our first home together through Homezone and as first time buyers we were really apprehensive about the process but Denise and Neil were fabulous throughout. It was quite a nerve wrecking time for us but they were both so supportive and quick to offer advice and guidance on a number of situations that were entirely new to us. I wouldn't hesitate recommending them to anyone who is in a similar situation and looking to get on the property ladder....
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May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
I'd like to thank the HomeZone team in Shortlands for the excellent service with the purchase of my new home. They were contactable at all times and able to deal with whatever queries I had in a very efficient manner. On the numerous occasions that I needed to go back to the property the agency was extremely accommodating and flexible. They were always very polite and helpful. I would definitely recommend their services to anyone looking to buy or sell their property....
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May 31,2016
Minithumbup
Neil Maguire
By:
May 31,2016
0 people found
this helpful
I recently purchased a property with Homezone and dealt with a number of their staff at both branches. I found everyone to be honest, professional, helpful and quick to respond. They made the purchase relatively stress free and I would be happy to endorse them....
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May 31,2016
Minithumbup
Stephen Fernley
Esther Wales
By:
May 31,2016
0 people found
this helpful
Homezone became my first letting agent as a single tennant. They were helpful throughout my tenancy with all matters and issues encountered. I would completely recommend their services....
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Comment on agent fees
Reasonable
Was this helpful? Yes
May 16,2016
Minithumbup
Neil Maguire
By:
May 16,2016
0 people found
this helpful
I am writing this review on behalf of my Mother in Law as she is 89. Homezone sold her property and throughout a fairly long and complicated process, the first purchaser dropped out through no fault of Homezone, they always kept us informed and acted in a professional manner. We were very pleased with the sale price and would recommend them....
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Comment on agent fees
very fair.
Was this helpful? Yes
Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
From initial contact to date, we have found HomeZone, Shortlands, to be professional and helpful beyond expectation. Each staff member has been a mine of information and so pleasant to deal with throughout the purchase phase of our new apartment. Our queries have been dealt with expertly and efficiently and in fact their assistance continues. We cannot recommend more highly....
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Apr 13,2016
Minithumbup
Neil Maguire
By:
Apr 13,2016
0 people found
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Very impressed by the service and level of professionalism we received from HOMEZONE. We bought our first house via them 4 years ago and this time they helped us with purchasing the second one. They were very knowledgeable of the area we were searching in and made us feel at ease with answers to our important questions. Would not hesitate to recommend HOMEZONE to people we know in future....
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Apr 04,2016
Minithumbup
Neil Maguire
By:
Apr 04,2016
0 people found
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Just bought 2 properties through Neil. The leases and terms were not that straight forward, but his calmness under pressure and polite but to the point manner meant they were probably the smoothest purchases we have ever made. I found the whole branch to be refreshingly genuine and efficient and would definitely use them again. I never usually leave reviews, but felt compelled having finally found an honest agency....
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Mar 11,2016
Minithumbup
Matthew Wales
By:
Mar 11,2016
0 people found
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Firstly, I can't recommend Homezone highly enough. Matthew and Denise in particular were so very helpful but the whole team are fantastic. I recently bought a property with them and they simply made the whole process a LOT less stressful and most certainly helped keep the purchase moving along at a quick pace. As a previous renter for many years and looking at a fair amount of properties with other agents before dealing with Homezone, I have dealt with many many different estate agents over t...
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Mar 07,2016
Minithumbup
Neil Maguire
By:
Mar 07,2016
0 people found
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I fully recommend Homezone to any new customers, a first class service from start to finish. Everyone at the shop was incredibly helpful throughout, and nothing was too much for them. I don't think our chain would have progressed without the team. Well done Homezone....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 19,2016
Minithumbup
Stephen Fernley
Esther Wales
By:
Feb 19,2016
0 people found
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Home zone have been very attentive and the service from them has been excellent. They are also priced accordingly. My previous experience of renting has been exclusively outside London, so I may be naive in saying this, but I wasn't expecting to be charged so much for so many things. However, they are polite, professional and very efficient. They have dealt with all of our queries in a timely manner and have always been a pleasure to deal with. So I suppose you get what you pay for!...
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Comment on agent fees
Very expensive
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Feb 11,2016
Minithumbup
Neil Maguire
By:
Feb 11,2016
0 people found
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We sold our flat with Homezone and were consistently impressed with their professional, friendly and trustworthy service. We were surprised that an Estate Agent could be this good! Everyone we dealt with was great but Denise deserves a special mention: she always answered our queries quickly and intelligently and I'm sure our chain wouldn't have completed so smoothly without her. Highly recommended....
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Feb 09,2016
Minithumbup
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Feb 09,2016
0 people found
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We were well looked after by very capable competent staff who guided us every step of the way to a successful sale of our property....
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Comment on agent fees
good
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Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
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We rented a property from Homezone and they were very friendly and efficient. And any maintenance issues dealt with promptly....
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Comment on agent fees
Good
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Jan 27,2016
Minithumbup
Neil Maguire
By:
Jan 27,2016
0 people found
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Neil and Samantha dealt with our sale and proved to be a very efficient team. Very friendly and kept us updated regularly on progress. All went smoothly. I would also like to thank Matthew who kindly gave my daughter some complimentary advice on her first time buy up north which was invaluable to her. Thank you to all of you for your friendly and professional approach to selling. Definitely recommend you to others and use you again....
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Comment on agent fees
Fees were very reasonable of pared to other agents.
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Jan 26,2016
Minithumbup
Neil Maguire
By:
Jan 26,2016
0 people found
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We bought our flat through Homezone. It was a lengthy, process, through no fault of the agents. Denise, Neil, Samantha and Matthew all worked diligently to ensure our purchase went as smoothly as possible. They gave of their time, sorting out any problem which arose and keeping us up to date by telephone or email. Throughout they remained cheerful and supportive....
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Jan 25,2016
Minithumbup
Neil Maguire
By:
Jan 25,2016
0 people found
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A fantastic experience! After a terrible time with another agent, we contacted Homezone to take over. The professionalism shown from the initial telephone call all the way through to completion of the sale was first class. What we really loved about the service was the communication, this was lacking with the previous agent, but Neil and his team made us feel like we were there number one client. And, the sale was quick and pain free! A big thanks to Denise also!...
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Comment on agent fees
Good
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
One hears many negative comments about estate agents, many of which are justifiable, but my experience with Homezone has been a totally positive one. I used them, as I was told they were honest and had integrity. I found this to be true. The staff are friendly and helpful. They are a small, independent agency, so they can provide a personal service often lacking in larger companies. This is a team you really want on your side....
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Jan 16,2016
Minithumbup
Matthew Wales
By:
Jan 16,2016
0 people found
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We had a privilege of working with Matthew and Denise at Homezone. when looking to purchase a property for our daughter. They both are extremely knowledgeable, professional , competence and friendly with integrity and grace. We found working with Denise was a joy and felt she was always there to help us in every step of the processes. Denise emanates a sense of trust -worthiness that makes you feel very much SECURE . Denise is a true professional in every sense of the word and puts her ...
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Comment on agent fees
N/A
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Jan 15,2016
Minithumbup
Neil Maguire
By:
Jan 15,2016
0 people found
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Neil and Denise from Homezone where able to offer us a more tailor-made, unique service when they sold our house for us in December 2015. You can only get this level of service from the smaller, independent agents like HZ. We felt comfortable calling them with even the smallest query. Nothing was too much for them. Would definitely recommend their service to family and friends. They also offer competitive rates!...
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Comment on agent fees
Very competitive!
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Nov 26,2015
Minithumbup
Neil Maguire
By:
Nov 26,2015
0 people found
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Initially Neil Maguire dealt with my sale. He came out straight away and valued my flat and explained the pros and cons of selling it whilst the roof was still being fixed. He was honest and realistic. when the property did not sell Neil always dealt with my queries (sometimes rants) calmly and empathetically. When a potential buyer was delaying making a decision and i was on a deadline to purchase another property Neil was dynamic in re-listing the property with new photos (the roof had been re...
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Comment on agent fees
Homezone charge 1% which i though was reasonable when the cheapest my girlfriend was quoted in Westerham was 1.25%
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Nov 17,2015
Minithumbup
Neil Maguire
By:
Nov 17,2015
0 people found
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A thoroughly professional yet friendly and approachable firm who did all they could to keep me in the loop and to ease the stress of buying a property. I always felt the people I dealt with had my best interests at heart and were honest about what was happening elsewhere in the chain. I would definitely recommend HomeZone to anyone considering buying a property....
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Nov 16,2015
Minithumbup
Matthew Wales
By:
Nov 16,2015
0 people found
this helpful
Great prompt service which secured a turnaround of 8 weeks from the 1st date I saw the property to the day I moved in. Questions answered in a timely manner and courteously. Definitely happy to use services again in the near future. Thanks HZ! Janine...
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Nov 12,2015
Minithumbup
Esther Wales
By:
Nov 12,2015
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Esther mainly handled our rental property and unfortunately the tenants were not willing to hand keys over. As they wanted a return of deposit immediately without allowing departure checks to be carried out. They were very difficult to communicate with and Esther went above and beyond with Matthew Wales to not only secure the property, very quickly and gain possession, but also liaised closely with us through the entire process. Their service was impeccable and they have restored my faith in a E...
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Comment on agent fees
The fees are more than reasonable for the service received.
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Nov 11,2015
Minithumbup
Stephen Fernley
By:
Nov 11,2015
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A very professional, friendly, and supportive team, who look after the needs of both the tenant and Landlord. I didn't have any problems during my stay on the property and felt very comfortable communicating with all team members. I would definitely use the services again, highly recommended....
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Nov 08,2015
Minithumbup
By:
Nov 08,2015
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From start to finish of the buying process, the staff at Homezone have been professional, knowledgable and extremely obliging - a far cry from some of the estate agents we came into contact with during our property search. Because we are first-time buyers we hadn't any experience of the processes involved, so the advice and help of Denise and Samantha has been invaluable. Although we don't anticipate needing estate agents in the immediate future, when the time comes I will have no hestitation to...
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Nov 04,2015
Minithumbup
Stephen Fernley
By:
Nov 04,2015
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After a couple of brief visits to Shortlands, we decided that it would be a perfect area to live in. After finding a suitable property on Homezone website, we emailed them asking to arrange a viewing. A Saturday viewing was arranged within a couple of hours since the first email was sent out. Stephen Fernley showed the property, which we really liked and decided to make an offer. Stephen was the main point of contact throughout the entire process. He was very responsive, explained all the necess...
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Nov 03,2015
Minithumbup
Stephen Fernley
By:
Nov 03,2015
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I had an excellent experience with Homezone to rent a property. Mandy arranged the viewing for me late in the evening to suit me and was very kind to show me all the property details. Stephen made the negotiation on my behalf and arranged all necessary documents for the moving in along with contacts for utility bills. Also made the fire detector test in my presence to verify it works. Fees are within average rates with no hidden fees so everything was transparent and well explained. I would d...
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Comment on agent fees
Fees are within average rates with no hidden fees so everything was transparent and well explained
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Oct 31,2015
Minithumbup
Neil Maguire
Stephen Fernley
By:
Oct 31,2015
0 people found
this helpful
I have had dealing with Homezone over several years and mainly in sale and purchase of property. All the team at Homezone are exemplary in their customer service but my particular thanks go to Neil Maguire who has always been fair, honest and trustworthy. I am now using Homezone for lettings and to help with finding suitable tenants. Their lettings team are polite and helpful at all times and even would drop keys off at my house rather than my having to drive there and attempt to park. They have...
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Oct 29,2015
Minithumbup
Esther Wales
Stephen Fernley
By:
Oct 29,2015
0 people found
this helpful
We've been renting property through HomeZone for three years and had no problems. Everything was done in efficient and friendly manner. I am not sure if renewal fees are justified, but I guess you get what you pay for....
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Oct 28,2015
Minithumbup
Neil Maguire
By:
Oct 28,2015
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Neil was very good at meeting me at the property when I needed other people to check/access the property. He was very patient and I never felt rushed. Denise was great on the phone - always listening carefully and responding in a thoughtful, professional manner. She also had a sense of humour, which really helped. She was prompt in getting back to me and I felt she had excellent diplomatic skills - often juggling a lot of different people's needs. Warm, but not over the top. Top marks!...
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Oct 26,2015
Minithumbup
Neil Maguire
Matthew Wales
By:
Oct 26,2015
0 people found
this helpful
We sold our property and bought through Homezone. Neil and Matthew were very professional but also very friendly and approachable. They provided plenty of information and advice to help us make informed decisions on our sale and purchase. They weren't pushy and gave us space and time to make decisions, especially when our circumstances changed. They were very reliable and kept us informed at all times. We were really pleased with the service and would thoroughly recommend HomeZone....
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Oct 15,2015
Minithumbup
Matthew Wales
Esther Wales
By:
Oct 15,2015
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I chose Home Zone over other agencies due to the personality of Matthew and his professional opinion in renting vs selling the property that I had inherited. I picked three companies from billboards that are around the Bromley and Shortlands area, as I had no idea who to use. Originally we were looking for a evaluation, as we were selling the property and we wanted a quick sell. I found HZ to be very relaxed with their approach and they gave us sound advise on what we could do to market t...
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Comment on agent fees
reasonably price for what they are offering
Was this helpful? Yes
Oct 08,2015
Minithumbup
Esther Wales
Stephen Fernley
By:
Oct 08,2015
0 people found
this helpful
My experience with Homezone was my very first with a letting agent and I only have very nice things to say about them. They were very professional in the way everything was handled and everything was written down and explained to me clearly. Every time i had fault (which was rarely) someone looked into it immediately and I never had to ask twice about anything. one experience that sticks in my mind was when a technician came to my flat to fix something and he found the lock not strong enough,...
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Oct 06,2015
Minithumbup
Neil Maguire
By:
Oct 06,2015
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A local independent Estate Agents that are very approachable, know their market and offer advice when requested. Notably, we both felt that we in turn were also listened to. Would certainly recommend Homezone to prospective sellers, friendly and knowledgeable staff, if we were still in the area would definitely use Homezone again, so give them a go!...
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Oct 05,2015
Minithumbup
Esther Wales
By:
Oct 05,2015
0 people found
this helpful
I've recently let a flat with Homezone and the level of service and help I've received from both Mandy and Esther has been outstanding. The process was so smooth with Many and Esther keeping me updated at every stage as well as going above and beyond! I would really recommended Homezone and would 100% go to them again....
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Sep 27,2015
Minithumbup
By:
Sep 27,2015
0 people found
this helpful
The people I dealt with in Homezone were all exceptionally friendly, helpful and really made what could have been a stressful situation easy and hassle free. Have to say, not used to this level of professionalism and great customer service from an estate agent!...
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Sep 25,2015
Minithumbup
Neil Maguire
By:
Sep 25,2015
0 people found
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Five star service from valuation to completion. Very friendly and efficient staff who kept us informed of all the different stages involved with the sale and purchase of a new house. Excellent customer service and staff always available to answer questions. We have already recommended to friends and would definitely use Homezone should we move again....
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Sep 23,2015
Minithumbup
Matthew Wales
By:
Sep 23,2015
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Homezone were very professional in selling the property to me and kept in close contact regularly over the course of about 10 months until both parties were able to exchange. They were polite, friendly and did not pester me at any point which some estate agents are known to do. I was also particularly touched by the gift bag they gave me upon completion. I would highly recommend them to anybody wanting to buy or sell in or around Bromley as they are very knowledgeable of the area and will provid...
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Sep 20,2015
Minithumbup
Esther Wales
By:
Sep 20,2015
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Homezone are very professional. I have used other agents (in Bromley) before and HZ are head and shoulders above the rest. The team are personable and very friendly....
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Sep 16,2015
Minithumbup
Esther Wales
Matthew Wales
By:
Sep 16,2015
0 people found
this helpful
We have used Homezone for many years to help let and manage our flat in Beckenham. Not only are they always completely professional but they have consistently found us high quality tenants. They also offered us invaluable advice about small improvements we could make to the flat to increase its rentable value. Excellent service, highly recommended....
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Sep 09,2015
Minithumbup
Stephen Fernley
Esther Wales
By:
Sep 09,2015
0 people found
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Homezone provided an excellent service to me over a one year tenancy. Check-in was made very easy with admin requirements explained concisely. When I left the property I unfortunately got into an unnecessary dispute with the landlord over the return of my deposit and Esther Wales handled this excellently in ensuring a satisfactory resolution. I would highly recommend Homezone....
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Sep 04,2015
Minithumbup
Stephen Fernley
Esther Wales
By:
Sep 04,2015
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this helpful
We have let a flat through Stephen for two years now. We are impressed with Homezone's responsiveness to issues that have arisen from tenants' as well as the general help they have provided to us....
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Sep 04,2015
Minithumbup
Esther Wales
By:
Sep 04,2015
0 people found
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I used Homezone for the past 4 years and have been completely satisfied as an overseas owner. They handled my townhouse in Bromley UK on all my rentals. They accommodated my desire to rent for 6 months at a time so I could use my townhouse part of the year. They screened all the tenants . Also the;y inspected the property for wear and tear 3 months each lease and reported the results to me promptly. The rental payments were deposited into my UK account promptly . They were always a...
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Sep 03,2015
Minithumbup
Esther Wales
By:
Sep 03,2015
0 people found
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I rented a property in Beckenham for 4 years using Homezone as a letting agent. I found them to be professional and easy to deal with. Moving in and out of the property was very straightforward and during the tenancy, anytime there was a problem, they were quick to respond. Would definitely use again in the future....
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Sep 02,2015
Minithumbup
Neil Maguire
By:
Sep 02,2015
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Neil managed the sale of my parent's property; it was a particularly stressful time for me acting as Executor of their estate; however the property transaction went very smoothly due to the expertise of the Homezone team, in particular Neil who I have sold a previous property with. The house was priced correctly, marketed very well and sold very quickly; I highly recommend them....
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Sep 02,2015
Minithumbup
Neil Maguire
Stephen Fernley
By:
Sep 02,2015
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this helpful
Homezone have managed my rental property for approximately ten years; they have always found me excellent tenants; I couldn't be happier with the service that they provide....
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Sep 01,2015
Minithumbup
Esther Wales
Stephen Fernley
By:
Sep 01,2015
0 people found
this helpful
Helpful and friendly staff. Have been using this company since they opened, have always been satisfied with their service and continue to use them when our properties are up for rental....
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Sep 01,2015
Minithumbup
Matthew Wales
By:
Sep 01,2015
0 people found
this helpful
We were delighted with the service we received from Home zone whilst seeking a rental accommodation. High levels of communication is always a must and Matthew delivered in a true professional manner. All questions were answered and his guidance was certainly appreciated!...
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Aug 30,2015
Minithumbup
Matthew Wales
By:
Aug 30,2015
0 people found
this helpful
Matthew went over and beyond just doing his job! It was a difficult purchase (due to seller's circumstances) and Matthew tries and through every time there was an obstacle! They're are excellently professional and personal at the same time. All the agents at Homezone certainly know what they're doing....
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Aug 30,2015
Minithumbup
Esther Wales
Matthew Wales
By:
Aug 30,2015
0 people found
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Homezone managed our former home for us for a number of years, and were so efficient that we chose them to manage a property we purchased near our new home, even though it was some 200 miles away. Homezone are so much better, even at such a distance, than any of the agents nearby. Although we have mainly dealt with Esther and Matthew, we have found all the staff to be friendly and helpful, and they all take a real pride in their work. Any repairs and maintenance required at the property were de...
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Comment on agent fees
Homezone are so good that I would actually pay them more if they asked me!
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Aug 29,2015
Minithumbup
Esther Wales
By:
Aug 29,2015
0 people found
this helpful
Moving house is a very stressful time for many. Homezone took that stress away from me and made it a pleasant experience and went out of their way to do anything to help. If I ever have any queries Homezone deal with them without any delay and keep in touch with you in a truly professional manner Would highly recommend and will continue my custom!...
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Aug 29,2015
Minithumbup
Matthew Wales
Neil Maguire
By:
Aug 29,2015
0 people found
this helpful
We recently bought a house from Homezone and we were both so impressed by how well Matthew and his team at Homezone knew the local area and by their professionalism from the start of the process until we collected the keys....
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Aug 29,2015
Minithumbup
Matthew Wales
Esther Wales
By:
Aug 29,2015
0 people found
this helpful
I have been dealing with Matthew and Esther at Homezone now for over twenty years on multiple properties. Matthews attitude has always been one of complete professionalism, he has dealt and handled every conceivable situation regarding management and sales and for someone like myself who travels a lot it's very reassuring to have Homezone at the end of the phone - they really are head and shoulders above any other property management companies I have dealt with. Craig Fairbrass...
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Aug 28,2015
Minithumbup
Stephen Fernley
Matthew Wales
By:
Aug 28,2015
0 people found
this helpful
Being new to the rental market, I entered homezone with some anxiety. But was quickly put at ease by the friendly and professional staff. After lessening to my requirements I was shown a property that I felt at home with straight away. After falling over some personal stumbling blocks, Both Stephen & Mathew worked relentlessly to help me get my new home....
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Aug 28,2015
Minithumbup
Esther Wales
By:
Aug 28,2015
0 people found
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The Team at Home Zone are a very professional crew, right from our first contact when we were seeking a rental property, they have made the whole experience worthwhile. They have been very attentive to our needs and ensured all repairs are done promptly. Their efforts have made us quite comfortable. The level of understanding and patience displayed has made the service provided of a very high standard, needless to say we've been customers for more than 6 years running and we look forward to doi...
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Aug 27,2015
Minithumbup
Matthew Wales
By:
Aug 27,2015
0 people found
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We found the house we currently live in through Homezone after a year of looking. The property was in demand and so went to close bids. Matthew from homezone made the process fair and was very professional. Once our offer was accepted he was helpful but not pushy. My mortgage advisor commented on how professional and knowledgeable Matthew was. Moreover Matthew showed good ethnics when handling the deal because he was offered more for the property, but was true to his word and did not allow anyon...
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Aug 27,2015
Minithumbup
Matthew Wales
Esther Wales
By:
Aug 27,2015
0 people found
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Homezone have surpassed all of my expectations! I have been exceptionally pleased with the way Esther Wales, Matthew Wales and Mandy Cook have dealt with all matters relating to the property that I rent to a tenant using their services. I feel I am always kept well informed about the property and tenancy. The staff at Homezone are ALWAYS happy to help, whether that's in person, by telephone or a speedy response to an email. I can honestly say I feel that Esther, Matthew and Mandy of Homezone ...
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Aug 27,2015
Minithumbup
Neil Maguire
By:
Aug 27,2015
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The level of service exceeded our expectations and we were contact immediately by phone , e mails and texts with all aspects of our sale. We can't praise and thank Neil, Matt, Sam and Denise enough for all the professional help given to us...
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Aug 27,2015
Minithumbup
Matthew Wales
By:
Aug 27,2015
0 people found
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As far as we are concerned, Homezone are top notch. They give you a fair and just valuation. They guide through every step of the way, leaving no stone un-turned, they'll be at the end of the phone any time you may need them. We would recommend them highly....
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
I have used Homezone for a number of years and have found the Staff very professional and friendly. They provide an excellent client service and support and always have the time to speak to you personally and look for solutions when needed. They have been most helpful both on rentals and sales. I am particularly thankful to Esther, Matthew and Neil....
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Aug 27,2015
Minithumbup
Neil Maguire
By:
Aug 27,2015
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The quality of service was excellent. I felt they were totally focussed on my property needs and were efficient and professional at all times. I would highly recommend them as an effective organisation, friendly, but highly motivated to provide top quality service. 5 stars for me! Derek Attwell West Wickham...
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Comment on agent fees
Appropriate for the property
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Aug 26,2015
Minithumbup
Matthew Wales
Neil Maguire
By:
Aug 26,2015
0 people found
this helpful
The staff at Homezone provide a service that is above and beyond expectations. As a landlord living in Australia, they made renting my UK property an absolute breeze. The tenants were all very good quality and the property was never vacant for more than a week. When the time came they also sold the property for the full asking price in two weeks. With the property climate not great at the time, I was stunned! I would not hesitate to recommend them to anyone....
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Aug 26,2015
Minithumbup
Esther Wales
By:
Aug 26,2015
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Esther has been dealing with our Landlord account for several years now. Her willingness to assist with various queries and her expertise in this field has proved invaluable....
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Aug 26,2015
Minithumbup
Esther Wales
By:
Aug 26,2015
0 people found
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I have not only had a property managed by them but I also sold it through them. I really appreciated both partners of the firm, Matthew and Neil personally coming to chat with me and view my property. It gave the service a personal touch and made me feel I was important to them. Esther has spent many years dealing with some difficult issues over time as I rented the property and was not afraid to spend lots of time talking about it and tackling it. Denise kept me up to date with the progress ...
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Aug 26,2015
Minithumbup
Matthew Wales
By:
Aug 26,2015
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From the initial viewing through until completion I have been truly impressed by Neil, Matthew and Denise at HomeZone. They have been thoroughly professional, competent and pro active, whilst working towards a very tight deadline on the sale, and keeping me fully up to date with all matters of the sale. Coming from an agency background myself, it was refreshing to work with such genuine people who were incredibly accommodating and supportive. I would strongly recommend HomeZone to any potential...
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Aug 26,2015
Minithumbup
Esther Wales
By:
Aug 26,2015
0 people found
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My partner and I rented a property through Homezone Property Services, for just under 2 years. The whole process from start to finish has been smooth running, and very efficient. The check-in process in terms of the inventory was very thorough and correct, which is ideal when you are moving into somewhere - the last thing you want to have are issues that arise when you just want to settle in. Any problems/concerns my partner and I had over the past 2 years were solved efficiently, and very quick...
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Comment on agent fees
Very well priced.
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Aug 26,2015
Minithumbup
Matthew Wales
By:
Aug 26,2015
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I used Homezone Property Services to handle the sale of my flat. From beginning to end they were excellent at keeping me informed and they brought numerous serious buyers to view the property. They achieved a very good price for me, introducing a very nice buyer who I was happy to sell to and the whole process up to completion went incredibly smoothly. I wouldn't hesitate to use Homezone again to sell a property in the future....
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Comment on agent fees
Very competitive.
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Aug 26,2015
Minithumbup
Matthew Wales
By:
Aug 26,2015
0 people found
this helpful
I found Homezone to be very professional and friendly. They were well organised and always quick to respond to any questions I had. I made two viewings of the property and countless phone calls and email conversations. Throughout that time, I found Matthew and his team to be top rate by providing an excellent customer service and support, both during and after the property purchase. He was responsive to any questions I had and either addressed them immediately or promised to find out from th...
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Aug 26,2015
Minithumbup
Esther Wales
Stephen Fernley
By:
Aug 26,2015
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this helpful
What a pleasure Homezone are to deal with. The staff (Esther, Mandy and Stephen) are extremely helpful and efficient. The viewing was arranged very quickly and in fact the whole process was very easy . Everything was explained to me and any questions I had were answered immediately. I would have no hesitation in recommending Homezone....
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Aug 25,2015
Minithumbup
Neil Maguire
By:
Aug 25,2015
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Homezone sold both of our flats for us and overall we received a top notch service. Their pricing was competitive and the regular updates and communication we received were spot on. Neil was the nicest estate agent I have ever met. This is actually why we chose HomeZone - because Neil came across as personable and straight forward. He (and both Denise and Samantha from the office) were always incredibly pleasant to deal with and provided guidance and advice on a number of issues (some of which w...
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Comment on agent fees
A little bit o the low side for my flat flat - spot on with James'
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Aug 24,2015
Minithumbup
Neil Maguire
By:
Aug 24,2015
0 people found
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We recently sold our property through Homezone having been impressed with the level of service when we bought from them 4 years ago. Again we were very impressed with the service we received which went above and beyond what was expected. The staff are genuine which is very hard to find in this line of business and are a breath of fresh air to deal with. We would thoroughly recommend buying or selling with them....
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Comment on agent fees
Perhaps make it a bit clearer that VAT is not included in the quote.
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Aug 24,2015
Minithumbup
Esther Wales
Stephen Fernley
By:
Aug 24,2015
0 people found
this helpful
I have used Homezone for many years as agents to look after my rental properties and have found all staff to be very friendly and helpful. More recently I have been dealing with Esther and Stephen and would like to thank them both for their quick responses in dealing with some recent tenant issues and would be happy to recommend Homezone to any other Landlords...
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Aug 24,2015
Minithumbup
Matthew Wales
Stephen Fernley
By:
Aug 24,2015
0 people found
this helpful
I bought a property at the end of last year through Homezone Property Services which has subsequently been let and now managed. I specifically dealt with Matthew, Stephen and Esther and found all of them extremely professional and helpful throughout. I wouldn't hesitate to recommend Homezone and look forward to a continued business relationship with them....
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Aug 23,2015
Minithumbup
Matthew Wales
Neil Maguire
By:
Aug 23,2015
0 people found
this helpful
Homezone provided us with exceptionally good service from start to finish. They were competitively priced and made us feel confident in their expertise immediately. We had approached other agents Homezone were by far the most impressive. They worked very carefully with us to ensure that the property was sensibly marketed and when we began to receive offers they were efficient throughout the negotiations. We were delighted with the price they achieved for us. I would have no hesitation in using t...
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Aug 23,2015
Minithumbup
Matthew Wales
By:
Aug 23,2015
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I bought a probate property through Home Zone in July 2015 which I plan to develop and sell on. I found the service from Home Zone to be excellent in all regards. Specifically, the communication from Matthew was always timely and relevant and I was very impressed with the amount of time and effort which the team went to in order to allow me access to the property for viewings, surveys, architects and even other family members. Finally, and most note worthy, Matthew went out of his way to spend t...
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Aug 21,2015
Minithumbup
Matthew Wales
By:
Aug 21,2015
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I can't praise Homezone staff enough. From Matthew's first visit with his wealth of knowledge about the local area, to the very quick completion date all at Homezone were very helpful, understanding and extremely professional. Sam always gave me good feedback soon after she had shown around prospective buyers. I was made to feel very welcome when I popped into Homezone by all the staff who were happy to answer any questions I had. Matthew even contacted the agent selling the property we were hop...
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Comment on agent fees
Very competitive and fair.
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Aug 21,2015
Minithumbup
Esther Wales
Matthew Wales
By:
Aug 21,2015
0 people found
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I have been a landlord for at least 20 years and had used a number of agencies before being recommended to Matthew at Homezone through a friend. I had previously used a number of high street agents and never felt I was getting a good enough service for the fees they were charging, there was never any continuity in staff either, and I was always dealing with new people who invariably didn't know the properties or the particular problem I might have been having, so as you can imagine this becam...
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Comment on agent fees
I feel the fees Homezone charge are great value for money from a management point of view
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Aug 21,2015
Minithumbup
Stephen Fernley
Esther Wales
By:
Aug 21,2015
0 people found
this helpful
In all our dealings with Homezone throughout our tenancy we received a very warm, friendly and supportive experience. Any issues that arose were dealt with in very good time and with no fuss. We have had no issues or cause for concern when dealing with the team and would very highly recommend them to any prospective tenant looking for a personable, approachable and helpful letting agent. As a note we would also like to mention Mandy Cook (we could only select 2 team members above!) as a very ...
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Comment on agent fees
Agent's fees were as expected and no issues encountered.
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Aug 21,2015
Minithumbup
Matthew Wales
By:
Aug 21,2015
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I have sold two properties using Homezone Property Services and on both occasions have found them extremely helpful, going the extra mile for their customers. They are at the end of the phone to answer or help with any questions or queries you may have during the very stressful times of buying or selling a property. Homezone Property Services differ from the usual chain of estate agents. You get to know the staff and they take time to know you. There is not the huge turnover of personnel t...
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Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
Sam, Denise , Neil and Matthew were excellent ! What should have been a very simple purchase was turned into a nightmare by issues with my solicitor and if it weren't for the home zone team being so nice , helpful and supportive and chasing my solicitor for me I actually don't know what I would have done. I can't recommend these guys enough!...
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Aug 21,2015
Minithumbup
Matthew Wales
Neil Maguire
By:
Aug 21,2015
0 people found
this helpful
I had my flat on the market with a different estate agent and decided to change over to Homezone after a couple of months. The experiences were totally different I found Homezone more efficient and quicker to respond, the quality of there advertising and photography were excellent and hence the flat sold very quickly and for a price I was happy with. I have since recommended Homezone to my friends and will continue to do so....
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Comment on agent fees
They charged what we had agreed and did what they agreed to do.
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Aug 21,2015
Minithumbup
Neil Maguire
By:
Aug 21,2015
0 people found
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Neil was personable, friendly and honest! He knew the Bromley Market extremely well and I felt confident he had my best interests at heart which is often not the case with estate agents. The service throughout the transaction was excellent. I was kept fully up to date on progress, never once needing to chase. Denise and Samantha was always professional. I wouldn't hesitate to recommend them. Fantastic service and team....
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Aug 21,2015
Minithumbup
Matthew Wales
By:
Aug 21,2015
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We decided to use Homezone on the sale of our property as they were so brilliant when we purchased it 4 years previously. From the beginning of the process the team were excellent, keeping us up to date with developments and advised of any important information. We only had 5 viewings in the end and a couple of offers! The process became complicated when the agent on our onward purchase was an absolute nightmare to deal with. However, Denise and the team dealt with him professionally and ...
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Aug 21,2015
Minithumbup
Stephen Fernley
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Aug 21,2015
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I have had great experiences with HomeZone, the first apartment we viewed in Bromley we went for. The whole process went very smoothly. The team at HomeZone are very professional, always easy to contact and really aim to help. I deal with Mandy Cook, Mandy has to be the nicest and easiest to deal with person in the property sector in London! I would absolutely recommend this team to anyone looking to rent/buy!...
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Aug 21,2015
Minithumbup
Neil Maguire
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Aug 21,2015
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Whilst looking at properties in the local area on a Friday afternoon, I came across a flat being offered via Homezone which loked very interesting. I contacted Homezone straight away and requested a viewing for the next day. They were exceedingly helpful in arranging for a viewing and I both viewed and offered on the Saturday. Neil was able to answer my questions either straight away or by the next day. Once my offer had been accepted, both Neil and Denise kept me well informed of the sales ...
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Aug 20,2015
Minithumbup
Matthew Wales
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Aug 20,2015
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We have sold three properties with Homezone. Despite sometimes the unpredictability of house selling we have always had a positive experience. We truely value the transparency and honesty that the staff at Homezone have always given us. I wouldn't sell a property with any other agent. Brilliant people who offer a brilliant service....
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Comment on agent fees
Very reasonable for service and time given.
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Aug 20,2015
Minithumbup
Matthew Wales
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Aug 20,2015
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Matthew and the team at Homezone give a professional yet personal experience to selling a property. From the first visit to the closing of the sale it was straightforward experience with any issues being addressed immediately. I highly recommend this organisation to everyone....
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Aug 19,2015
Minithumbup
Matthew Wales
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Aug 19,2015
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I simply cannot praise Homezone enough for the lengths they went to for me when selling my property. Matt and Denise provided way more than just a simple service in order to earn their (very low and competitive) commission - they earned this and way more by the point of completion. My property used to have Japanese Knotweed. For those that don't know much about this, it makes a property EXTREMELY difficult to sell... even if the Knotweed is long gone and treated with a warranty (which mine wa...
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Comment on agent fees
Commented on in the above review.
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Aug 19,2015
Minithumbup
Matthew Wales
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Aug 19,2015
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Matthew and his entire team are a professional, yet friendly group. They all work incredibly hard to provide a particularly high standard in everything they do but manage to maintain an unusually personal service. My family have bought and sold property through Homezone and they currently manage our investment portfolio enabling us to get on with our lives . We will continue to use Homezone without reservation in the long term. I would highly recommend the group and wish them all the success...
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Comment on agent fees
Competitive and fair.
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Aug 19,2015
Minithumbup
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Aug 19,2015
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I originally had dealings with Homezone when buying an investment property. They were friendly and efficient and so we decided to let the property out through them too. They were a breath of fresh air compared to Acorn. They gave a personal service and a fair price and tried their hardest to solve problems rather than spout policies so we asked them to let out and manage our other property too. Now we have had dealings with them in selling our daughter's flat which had Japanese Knotweed. ...
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Aug 06,2015
Minithumbup
Neil Maguire
Matthew Wales
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Aug 06,2015
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Excellent all round service from everyone there. Moving house never easy but Neil and Matthew always gave good sound honest advice. I couldn't fault it. Thank you for making the move as easy as these things can be!! And Thanks for the bottles of wine on the day of completion! A nice touch....
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Aug 06,2015
Minithumbup
Neil Maguire
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Aug 06,2015
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A simply great service received from Neil and the team at Homezone. Along every step of the way from offer to completion we were kept updated constantly. Neil pushed the sale forward and even though there was a long chain our purchase actually completed in only 8 weeks! We will not hesitate to recommend Neil & Homezone to family/friends in the future....
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Jun 17,2015
Minithumbup
Neil Maguire
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Jun 17,2015
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Thank you all very much for all your help and support in our move. We are very glad we chose Homezone as our agent. You have been very pro active and supportive and your local knowledge helped us immensely to make the right choices. Your assistance and advice in our purchase is invaluable. Should we decide to sell our house in the future, we will be in touch with you, though that's a thought we are not entertaining now!...
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Jun 10,2015
Minithumbup
Neil Maguire
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Jun 10,2015
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Saw the property with Neil but was then dealt with by Denise. All through the transaction I was kept updated by Denise on progress and can thoroughly recommend HomeZone for their attention to detail and service. My first time for buying a property and they made it no way as scary as it's supposed to be. Thanks very much for all your help....
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Jun 08,2015
Minithumbup
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Jun 08,2015
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We sold our home through Homezone and they were brilliant. They got the pricing correct and marketed the house extremely well: we had three offers following the Open Day. As we all know negotiating your way through this process can be a nightmare but they were patient, prompt, clear and totally professional in their dealings with us. They kept us informed continuously and followed up on actions that needed to be done. I wasn't able to buy through them but would certainly use them again if se...
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May 29,2015
Minithumbup
Neil Maguire
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May 29,2015
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Fantastic letting agency. Very pleasant staff and were swift in providing information regarding our purchase and relaying any queries or issues between ourselves and the selling vendors. Once sale was complete were equally as happy as us in completion, also FREE WINE!...
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May 14,2015
Minithumbup
Stephen Fernley
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May 14,2015
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Just wanted to say thanks for all your help with the rental. I have found everyone at Home Zone to be utterly professional, with particular praise to you Stephen. Very efficiently and always helpful. Long may it continue....
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May 12,2015
Minithumbup
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May 12,2015
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Everyone I have dealt with have been very professional, very helpful and friendly. I would most definitely recommend them to anyone....
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May 06,2015
Minithumbup
Stephen Fernley
Matthew Wales
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May 06,2015
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Have to say, they have a great lettings team who really do find good tenants for our properties. Process always runs smoothly and they keep you in the loop all the way. Well recommended, keep up the excellent work....
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May 04,2015
Minithumbup
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May 04,2015
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Homezone agents provide an excellent and highly professional service. Any issues throughout my tenancy were always dealt with swiftly and in confidence. All the staff are friendly and very helpful and no job is too big or too small. They make you feel part of a family. I highly recommend this letting agent as the best in London....
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Apr 28,2015
Minithumbup
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Apr 28,2015
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I would like to commend Mandy Cook for her excellent support on all the occasions that we have been in contact. Mandy is always prompt in following up and/or advising that she is investigating further and providing updates as needed. It's always a pleasure dealing with Mandy:)...
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