Homezone Property Services

4.97/5 rating 387 reviews
99% recommend
  • 98% sales valuation accuracy
    • |
  • 98% sales fee satisfaction
  • 85% lettings valuation accuracy
    • |
  • 94% lettings fee satisfaction
  • Staff picture
    Matthew
  • Staff picture
    Esther
  • Staff picture
    Neil
  • Staff picture
    Stephen
  • Staff picture
    Tina
  • Staff picture
    Sally
  • Staff picture
    Denise
  • Staff picture
    Wendy
  • Staff picture
    Samantha
Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The Read full description...Homezone Property Services are an independent sales and lettings agency with offices in Beckenham and Bromley, both positioned close to the town centres and with highly visible and modern offices. The directors and teams at Homezone provide a customer focused service that is head and shoulders above it's competitors. Being completely independent, we are not constricted by shareholders and regional targets that the larger corporate style estate agents are motivated by, and this enables us to place all of our attention on good customer services, as evidenced by our exemplary customer reviews and feedback.
We are pleased to be part of the AllAgents website and actively promote AllAgents as an excellent tool to identify and highlight good estate agency practice.
Homezone Property Services

“Great agency!...”

Jun 17,2019
Minithumbup
Staff profile picture
Stephen
Staff profile picture
Esther
By: 'Francisco Trigo'
Jun 17,2019
0 people found
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I lived for over 2 years on a Homezone rental property and I was very pleased with the support and assistance from this agency, especially from Stephen and Esther who did a fantastic work to help me in all my rental queries. I would definitely recommend ...
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“Beckenham Flat...”

Jun 16,2019
Minithumbup
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Matthew
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Denise
By: 'Beckenham Sale'
Jun 16,2019
0 people found
this helpful
Our dealings with HomeZone, especially Matthew and Denise, were faultless. We couldn't recommend the company higher - very professional and efficient throughout the process of selling our flat. Customer service was second to none from all members of staff, and queries were answered quickly and ...
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Comment on agent fees
Very good.
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“Outstanding service from the team...”

Jun 03,2019
Minithumbup
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Neil
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Tina
By: 'Miss Malik'
Jun 03,2019
1 people found
this helpful
Neil, Tina and Wendy were absolutely amazing when it came to looking for a home in Shortlands/Bromley. Luckily I knew Neil from purchasing a home back in 2014. After a change of circumstances, and an emotional roller-coaster, the team were able to support me to ...
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Comment on agent fees
n/a
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“Fantastic thoughtful service...”

May 23,2019
Minithumbup
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Neil
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Tina
By: 'Shazia'
May 23,2019
0 people found
this helpful
Tina, Neil, Gareth and Wendy. A wonderful team who are warm, friendly, honest and efficient. All kept us entirely informed throughout the process without us having to chase anyone. They were extremely organised and punctual with viewings. No pushiness at any time. Using Homezone meant ...
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Comment on agent fees
As expected
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“Excellent Estate Agent!...”

May 22,2019
Minithumbup
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Tina
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Wendy
By: 'Sharon and Bern'
May 22,2019
0 people found
this helpful
We had been searching for a while for a house in the Shortlands area when we came across Homezone. They had many nice properties to view which was exciting. All members of the Team were extremely friendly, knowledgeable and professional, in particular Tina who was ...
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“Excellent service, excellent team!...”

May 12,2019
Minithumbup
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Tina
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Wendy
By: 'Ollie and Zena'
May 12,2019
0 people found
this helpful
We recently had the pleasure of working with Wendy and Tina whilst purchasing our first property and found the service absolutely excellent. Both Wendy and Tina ensured that we were kept up to date with every new step in the process and were happy to ...
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“All the staff members were very helpful...”

May 08,2019
Minithumbup
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Tina
By: 'Jackie/Jean'
May 08,2019
0 people found
this helpful
My mum moved into the area and we used Homezone. Tina was our first contact and she was very knowledgeable, friendly and helpful. Nothing was too much trouble. Wendy was very hands on to and did her best for us always. They go the extra ...
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“A great professional team...”

May 08,2019
Minithumbup
By: 'Mary and George'
May 08,2019
0 people found
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Homezone were the fourth estate agent we tried in our efforts to sell our maisonette in the Shortlands area of Bromley, Kent. They were the best by a long long way. The Homezone team at the Shortlands office proved to be highly competent with real ...
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Comment on agent fees
A very good price especially considering the work done in a difficult market.
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“Fantastic agents...”

Apr 15,2019
Minithumbup
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Matthew
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Denise
By: 'Dylan'
Apr 15,2019
0 people found
this helpful
Homezone were fantastic. Matthew, Samantha, and Denise were really accommodating - allowing me to view the property multiple times, and always responsive to my questions and needs. They were friendly, knowledgeable, and helpful. I'd recommend them as agents to anyone looking to buy....
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Comment on agent fees
Good
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“Excellent support from start to finish managing a complex sale. ......”

Apr 13,2019
Minithumbup
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Matthew
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Denise
By: 'Alison'
Apr 13,2019
0 people found
this helpful
Excellent support from start to finish managing a complex sale. Very knowledgable about their area and responsive when contacted, which really helped the sale go smoothly. Friendly, yet professional, I would not hesitate to recommend Homezone Property Services....
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Comment on agent fees
Very competitive rates.
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“Professional and helpful...”

Apr 12,2019
Minithumbup
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Tina
By: 'Matt and Kate'
Apr 12,2019
0 people found
this helpful
Tina was acting on behalf of our vendor, so this review is from the perspective of a property buyer. Tina really worked hard to make the transaction as smooth as possible, and in the process provided a lot of useful advice. She has a great ...
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Comment on agent fees
Not applicable as buyers.
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“Easy Purchase...”

Apr 02,2019
Minithumbup
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Neil
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Wendy
By: 'Kevin & Joe Rockey'
Apr 02,2019
0 people found
this helpful
We recently purchased our forever home through Homezone and the experience couldn't have been better, the team were a real pleasure to deal with, not at all the usual experience we've had in the past ! We would 100% recommend the team to anyone, we are huge ...
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Comment on agent fees
fair
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“Very professional in an awkward situation...”

Apr 01,2019
Minithumbup
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Tina
By: 'Rita'
Apr 01,2019
0 people found
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In what turned out to be a highly complex, difficult letting problem Tina couldn't have been clearer or of more assistance. A thoughtful and determined approach. I would be happy to use her and her team again if needed....
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“Above and beyond service...”

Mar 29,2019
Minithumbup
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Wendy
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Tina
By: 'Mr & Mrs Williams'
Mar 29,2019
0 people found
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Wendy and Tina were absolutely pivotal in the successful completion of our purchase and I can't speak highly enough of the great service we received. Which is saying something for an agent employed by the other side. We had to be quite patient at times ...
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“SALE OF FLAT......”

Mar 13,2019
Minithumbup
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Wendy
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Tina
By: 'Steve'
Mar 13,2019
0 people found
this helpful
Thanks for the help and service given throughout the sales process. Was kept informed regularly during the sale. So made the the whole process less stressful.. Many thanks....
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Comment on agent fees
GOOD
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“Excellent service...”

Mar 08,2019
Minithumbup
By: 'Eric'
Mar 08,2019
0 people found
this helpful
I was at first apprehensive to use a local and independent estate agent to market my property. However their approach and method soon prove they are different from other big chain agencies. They provide excellent service throughout the marketing and sale of the property. Neil ...
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“Sale of property...”

Mar 05,2019
Minithumbup
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Tina
By: 'Alison'
Mar 05,2019
0 people found
this helpful
Sold the family home through Homezone where I mainly dealt with Gareth and Tina but the whole team were most helpful and supportive from day one marketing the property through to the sale. An emotional experience as the house had been in the family for 46 ...
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Comment on agent fees
Good
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“Breath of fresh air...”

Mar 01,2019
Minithumbup
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Tina
Staff profile picture
Wendy
By: 'Margaret'
Mar 01,2019
0 people found
this helpful
I was absolutely delighted with the way Home Zone dealt with my house sale ..they couldn't have been more supportive and helpful especially Tina who was a breath of fresh air ..kindly informing me almost daily of how things were progressing and efficiently pushing things ...
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“Fantastic service...”

Feb 28,2019
Minithumbup
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Tina
By: 'Susie'
Feb 28,2019
0 people found
this helpful
The service we received from HomeZone was fantastic. Tina and the team worked tirelessly to get us in to our new home before Christmas (no mean feat when you're in a long chain) and went above and beyond on a daily basis to make it ...
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“Recommend...”

Feb 26,2019
Minithumbup
Staff profile picture
Wendy
Staff profile picture
Tina
By: 'Josias Ribeiro'
Feb 26,2019
0 people found
this helpful
We bought our home from homezone. They were so friendly, polite and helpful all the way. They put a lot of effort in to keep the contract process moving along. We are very happy with the service provide and highly recommend. Josias S Ribeiro & Vanderlene ...
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Comment on agent fees
Very Good
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“Excellent service...”

Feb 11,2019
Minithumbup
Staff profile picture
Denise
Staff profile picture
Matthew
By: 'Elouise'
Feb 11,2019
0 people found
this helpful
I would recommend Matthew & Denise as they knew the market we were operating in as well as potential clients already on their books so viewings got booked in very quickly. We got the price we were looking for and overall service was fantastic....
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Comment on agent fees
Very good.
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“Amazing team...”

Feb 06,2019
Minithumbup
Staff profile picture
Matthew
Staff profile picture
Denise
By: 'Dawne and Joan'
Feb 06,2019
0 people found
this helpful
Matthew, Denise and Sam were so helpful with the purchase of my Mums retirement flat. They were very supportive and proactive with any queries we had, and sought to move things along as quickly as possible for us. They really provide a personal service and ...
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Comment on agent fees
As buyers we can't comment on this
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“Highly recommend HomeZone...”

Feb 06,2019
Minithumbup
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Matthew
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Denise
By: 'Paul'
Feb 06,2019
0 people found
this helpful
I would highly recommend the Team at HomeZone for your property sale (or indeed purchase) as my own experience was faultless. Our property sale was far from straight forward but Matthew, Sam and Denise were incredibly patient and knowledgable throughout the process....
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Comment on agent fees
Thanks again HZ, will pass on your details to anyone looking for property services around Beckenham etc.
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“Kept things moving...”

Feb 03,2019
Minithumbup
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Tina
By: 'Eva Lyons'
Feb 03,2019
0 people found
this helpful
We bought our home from homezone. Although they were working for the seller they were so friendly, polite and helpful. They put a lot of effort in to keep the contract process moving along. Tina went above and beyond to support the seller in answering ...
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Comment on agent fees
N/a
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“Very pleased...”

Jan 28,2019
Minithumbup
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Denise
By: 'Satisified customer'
Jan 28,2019
0 people found
this helpful
We were pleased to receive an honest and transparent working relationship with Denise. We experienced a good few hiccups because of our purchasers but Denise diligently worked to smooth them out. Her professionalism combined with empathy and friendliness definitely helped keep us sane through the ...
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Comment on agent fees
good
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“I would definitely use them again...”

Jan 27,2019
Minithumbup
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Tina
Staff profile picture
Wendy
By: 'Dan'
Jan 27,2019
0 people found
this helpful
The service from Homezone was excellent. Tina and Wendy kept me up to date with what was happening throughout my purchase and helped make sure that things were progressing. Delighted to now be in my first home. I would definitely use them for any future ...
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“MATTHEW WALES...”

Jan 25,2019
Minithumbup
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Matthew
By: 'Claudio'
Jan 25,2019
0 people found
this helpful
Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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“MATTHEW WALES...”

Jan 25,2019
Minithumbup
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Matthew
By: 'Claudio'
Jan 25,2019
0 people found
this helpful
Very efficient. We have bought a property in Beckenham and we have been very impressed by the level of professionalism and care concerning this Agency. We would thoroughly recommend the Estate Agent Matthew Wales and his very professional staff....
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“Highly recommended...”

Jan 24,2019
Minithumbup
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Tina
By: 'Sean & Tatiana'
Jan 24,2019
0 people found
this helpful
Gareth and Tina have been a delight to have met and look after the progress of buying our first home together. We really couldn't have asked for more! Thank you Guys Sean & Tatiana...
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Comment on agent fees
N/A
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“Efficient and friendly...”

Jan 22,2019
Minithumbup
Staff profile picture
Stephen
By: 'AJF'
Jan 22,2019
0 people found
this helpful
Homezone were consistently polite, friendly and keen to get everything set up and keep communication high between us as renters and our landlords. I've had some poor experiences with agencies in the past so it was quite refreshing to deal with a company that actually ...
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NAEA TPOS Sales TPOS Lettings TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
54 0 60 0 154 1 111 1 6 0
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

In the unlikely event that a customer has a complaint, Neil Maguire - Director at Homezone invites you to contact him to discuss your complaint and find a solution. At Homezone, we pride ourselves in ensuring every customer is given our very best attention and customer services.
Last updated at 2:41 PM 17/10/2016 by Homezone Property Services - B

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Homezone Property Services - Beckenham, BR3
Beckenham
149 Croydon Road, Beckenham BR3 3QH
(156)
Homezone Property Services - Bromley, BR2
Bromley
104 Beckenham Lane, Bromley BR2 0DW
(231)


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