Homesforte
5/5, 1 reviews
100% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales % 0% £0 £0
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 0 0 0 0 0 0
Areas covered
  • SE25
  • South London
  • SE19
  • CR0
  • SE4
  • SE5
  • SE20
  • SE15
  • SE6
Address

56 Watson Place
London

SE25 5EX
02038764853

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Excellent service for two years...”

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Dec 26,2020
Minithumbup
By: 'Nilly'
Dec 26,2020
0 people found
this helpful
I used HomesForte to manage my property for 2 years and they were fantastic. My flat isn’t just a rental property, it is my home and I had left to travel for a couple of years, so I wanted to ensure the property was well ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

INTERNAL COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. If things go wrong we need you to tell us about them. This will help us to improve our service going forward and resolve issues as soon as possible.
If you have a complaint, please put this in writing (letter or email) to us. We will then acknowledge and respond in line with the timescales and stages set out below.

Stage 1—Your Complaint
Please put your complaint in writing either by letter or email and address it to Branch Manager, 56 Watson Place, London, SE25 5EX, admin@homesforte.co.uk. Please include as much detail as possible, including dates, names of any members of staff you dealt with, and where you are able to enclosing/attaching any supporting evidence.

What will happen next?

Stage 2—Our Acknowledgement
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

Stage 3—Our Investigation
We will then investigate your complaint. We will review your file and speak to any members of our team who were involved. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

Stage 4—Final Viewpoint
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. Should you wish to escalate to this stage then please write to Femi Odunlami, Director, 56 Watson Place, London, SE25 5EX, admin@homesforte.co.uk.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

Stage 5—The Property Ombudsman
If our final viewpoint letter does not resolve matters (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
SP1 2BP
01722 333306
www.tpos.co.uk admin@tpos.co.uk

You must refer your complaint to the Ombudsman within 12 months of receiving our final viewpoint letter
Last updated at 8:12 AM 29/12/2020 by Femi Odunlami

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