The best advice and honest valuations

homes4u are property specialists, established in 1990, we believe that we have the flexibility, experience and skills to meet all of your property needs. homes
Read full description...The best advice and honest valuations

homes4u are property specialists, established in 1990, we believe that we have the flexibility, experience and skills to meet all of your property needs. homes4u has an unrivalled commitment to providing a professional and stress free service.

Residential lettings and management

We currently manage 1500+ properties, including Private Halls, with many more homes advertised on a let-only basis. The strength of our rental business means we have unrivalled relationships with landlords and tenants, and results in our position as investment specialists.
homes4u ltd

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Properties for Sale
Properties to Rent

“Excellent....”

Nov 29,2018
Minithumbup
By: 'Libby.'
Nov 29,2018
0 people found
this helpful
Abdul is a pleasure to work with, he is proactive and provided an excellent level of service. He responded promptly to all queries and was always available on the telephone when needed. He kept everyone updated at all times. Abdul is an asset to your ...
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“Great job...”

Nov 23,2018
Minithumbup
By: 'Jeremy'
Nov 23,2018
0 people found
this helpful
Enthusiastic team who helped when required and made the buying process easy and thus gave us confidence. Good accurate information....
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Comment on agent fees
N/a
Was this helpful? Yes

“Sale of flat...”

Nov 22,2018
Minithumbup
By: 'Dee Halpin'
Nov 22,2018
0 people found
this helpful
Abdul managed the process of my sale of a flat in Albion Works I found him to be very helpful and proactive in chasing up solicitors and shepherding the process along....
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Comment on agent fees
I think the fees were reasonable given the work they did to find a buyer and expedite the sale
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“Daniel Walker...”

Oct 30,2018
Minithumbup
By: 'Dave'
Oct 30,2018
0 people found
this helpful
I have just sold a property in Altrincham. Daniel Walker dealt with the sale and I would like to thank him for his speed, professionalism and integrity. He even answered my phone messages quickly....
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“Excellent...”

May 14,2018
Minithumbup
By: 'Ryan James'
May 14,2018
0 people found
this helpful
Ibe was exceptionally friendly, informative and succinct. He went above and beyond for the viewing and I thoughally enjoyed having Ibe as my viewing rep....
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Comment on agent fees
Average price
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“Excellent service...”

Apr 20,2018
Minithumbup
By: 'Kay'
Apr 20,2018
0 people found
this helpful
Homes4u Manchester have recently sold my apartment. The service was exceptional, very professional and a personal approach. After not such a good experience with my last estate agent it was a breath of fresh air to deal with John Temperton and his colleague Steve. ...
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Comment on agent fees
Excellent
Was this helpful? Yes
Mar 08,2018
Minithumbup
By: 'David Townsend'
Mar 08,2018
0 people found
this helpful
Poppy Lockwood was a delight to work with! Poppy went the extra mile to help me into my home, arranging everything I needed during the transition. I would thoroughly recommend her to anyone who wants a quick, hassle free renting experience....
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Mar 01,2018
Minithumbup
By: 'Laura'
Mar 01,2018
0 people found
this helpful
I received great help asking for houses within a tight budget whilst being near a university bus route. Found our perfect house, quickly and easily....
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Comment on agent fees
Very fair agency fees
Was this helpful? Yes
Nov 29,2017
Minithumbup
By: 'Carly'
Nov 29,2017
0 people found
this helpful
This was the first time me and my partner had rented a property and we came across homes4u and they have been amazing and so helpful from the day we moved in till the day we moved out. Emma was our property manger and ...
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Was this helpful? Yes
Oct 03,2017
Minithumbdown
By: 'CS'
Oct 03,2017
1 people found
this helpful
Appalling aggressive behaviour by the Lead property manager towards a student on 29th September Friday afternoon in the Withington office. Causing undue distress to the individual who was only trying to get some answers and help with regards to some documents and a reported issue ...
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Comment on agent fees
The tenants paid a service fee to the agent for the house. What is this fee for? Appalling service?
Was this helpful? Yes
Jul 27,2017
Minithumbup
By: 'P'
Jul 27,2017
4 people found
this helpful
Do not use this company! Was given a filthy house when we moved in. Once we paid the deposit homes 4 u refused to help with any of our problems which included a house left dirty by previous tenants, fridge not working, cooker not working. Despite ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jul 26,2017
Minithumbdown
By: 'Jack'
Jul 26,2017
1 people found
this helpful
Like most reviews say, they have a very 'not my problem' attitude. If you email them complaining of an issue, you're either going to be redirected to another member of staff, or not hear back from them at all. Waited a month just to get ...
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Was this helpful? Yes
May 05,2017
Minithumbdown
By: 'Natalie'
May 05,2017
0 people found
this helpful
They are all "none of my business " attitude. Changed the lock and didn't inform and give me new key. Called them and ask me to pay for lock smith. End up, i need to wait outside my house for my housemate who has ...
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Comment on agent fees
No
Was this helpful? Yes
Apr 03,2017
Minithumbdown
By: 'Fnewkemp'
Apr 03,2017
1 people found
this helpful
Extremely rude and unprofessional, turning up without prior arrangement, not locking the door after viewing the property and lying to future residents about the condition of the house....
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Comment on agent fees
They do not deserve the agency fees
Was this helpful? Yes
Mar 16,2017
Minithumbdown
By: 'Stve'
Mar 16,2017
0 people found
this helpful
I specifically asked and was told property would be cleaned before i moved in, it wasn't. It took me an hour just to clean the stench off the microwave, not to mention the oven. Half of the furniture are broken, one of the blinds is ...
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Comment on agent fees
The fees were alright, i guess.
Was this helpful? Yes
Dec 23,2016
Minithumbdown
By: 'Lilly'
Dec 23,2016
0 people found
this helpful
Extremely rude and made comments on personal relationships which was unnecessary. Just because we are students doesn't give her a right to be so condescending. Unprofessional and kept threatening us, which is unnecessary as we are adults and her unpleasant demeanour was uncalled for....
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Was this helpful? Yes
Nov 11,2016
Minithumbup
By: 'Kathy'
Nov 11,2016
0 people found
this helpful
Great service received from Elios, he made the process of finding and securing my flat very easy. Thank you Elios!...
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Was this helpful? Yes
Jul 26,2016
Minithumbdown
By: 'PC'
Jul 26,2016
3 people found
this helpful
My four friends and I rented a property with homes4u from the years 2015-2016 during our final year of uni. Throughout the year, they were slow to help when problems in the house occurred (our freezer brought and it took them 8 months to deliver ...
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Comment on agent fees
Normal, but they make up for it by claiming on your deposit
Was this helpful? Yes
Apr 06,2016
Minithumbup
By: 'Gen Taylor'
Apr 06,2016
0 people found
this helpful
I am happy me and my boyfriend were able to go through the renting process with Homes 4 U as we were first time renters Helen was very supportive and helpful throughout the whole process. I was very happy with their service and would recommend to ...
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Comment on agent fees
I was happy with the agents fees.
Was this helpful? Yes
Dec 15,2015
Minithumbup
By: 'Elizabeth'
Dec 15,2015
0 people found
this helpful
Very grateful to Paul Garner for all his help with purchasing our flat and also helping us through the very slow route taken by our Solictors on this matter. Thanks for keeping us informed on everything and making the road to completion as good as ...
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Was this helpful? Yes
Nov 17,2015
Minithumbup
By: 'Mrs Wren'
Nov 17,2015
0 people found
this helpful
This was my first time selling a property and being in a chain. Paul helped me on numorous occasions giving me details on how it all worked and kept me completely in the picture. Nearing completion I was panicking about time being taken with packing ...
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Comment on agent fees
There was a special deal which made them very competitive, I think it was 0.5%, it was worth every penny for piece of mind, clarity and the guidance provided by them.
Was this helpful? Yes
Oct 24,2015
Minithumbup
By: 'Warby'
Oct 24,2015
0 people found
this helpful
Homes4u were recommended to me by an estate agent at another firm, can't fault their service, or price compared to others....
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Was this helpful? Yes
Sep 28,2015
Minithumbup
By: 'Stuart'
Sep 28,2015
0 people found
this helpful
I would like to express my thanks to Helen for going that extra mile to secure a property to rent which suited our needs. It was down to Helen who persuaded the landlord of the property to give us a few more days to secure ...
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Was this helpful? Yes
Aug 18,2015
Minithumbup
By: 'Daniel'
Aug 18,2015
0 people found
this helpful
This was the most straight forward and stress free purchase I have forever made. From the initial viewing to picking up the keys, I was very pleased with the attitude and professionalism of Paul and Simon. No pressure at all and very helpful. I am ...
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Comment on agent fees
Simon has offered a discount of 8% to manage the letting of the property, which I am very satisfied with.
Was this helpful? Yes
Aug 15,2015
Minithumbup
By: 'Jennifer'
Aug 15,2015
0 people found
this helpful
I dealt primarily with Paul Garner who was extremely polite and very helpful at all times. The house sold easily and I cannot fault the service I received throughout the process....
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Was this helpful? Yes
Aug 15,2015
Minithumbup
By: 'r_evans'
Aug 15,2015
0 people found
this helpful
We have just rented a property through homes4u in Altrincham and nothing was too much trouble for Helen who was looking after our case. We were able to arrange multiple viewings, had fantastic help with all the paperwork and administration, and with Helen's help ...
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Comment on agent fees
Admin fees are high compared to other agents I have used previously
Was this helpful? Yes
Aug 13,2015
Minithumbup
By: 'david doyle'
Aug 13,2015
0 people found
this helpful
i dealt with both paul and simon in the process of buying my property,and have to say the were excellent. they were both courteous and helpful.they treat customers in a very professional and friendly manner and i would recommend home's 4u for both ...
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Was this helpful? Yes
Aug 06,2015
Minithumbup
By: 'M. Swain'
Aug 06,2015
0 people found
this helpful
Paul & Simon were extremely helpful with all the details of my sale & always returned my calls or emails, which is very important when you need information quickly for the solicitor. I felt they knew exactly what was going on with my sale and ...
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Was this helpful? Yes
Jul 28,2015
Minithumbup
By: 'John H'
Jul 28,2015
0 people found
this helpful
I've been using Homes4U for 10 years to manage my rental property and they have been excellent throughout, dealing with efficiently with maintenance issues and payment issues. I then chose to sell my house through Homes4U and the sales service continued to be excellent. ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'Tom and Amy'
Jul 22,2015
0 people found
this helpful
We used Homes4u when buying our first house. They were fantastic throughout the process and I could not recommend them highly enough. Throughout the purchase they made sure we were kept up to date with everything and came back to any queries as quickly ...
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Was this helpful? Yes

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 1 85 37 17 0 11 0 2 1

Fees

No fees set.

Complaints Procedure

Customer Care & Complaints Procedures



Care




homes4u, as a member of the Ombudsman for Estate Agents Scheme, aims to provide outstanding levels of service to all of our customers. In respect of property sales, we support the Which? Move It Campaign, and are committed to the 'We Promise' Code: We commit to help you to buy/sell your home with integrity and

professionalism.




In order to do this, we make the following promises:




  • We will value your property accurately

  • We will declare any conflict of interest

  • Our contracts do not include unfair contract terms

  • We will ensure that you understand the contract you sign

  • We will check that buyers are in the position to fund the transaction, but we will not force buyers to take our mortgage advice

  • We will pass on all offers immediately and in writing

  • We will accurately reflect your home in advertising

  • We will be honest about the property you are buying

  • We will give you a weekly update about your transaction

  • We will deal with any complaints fairly and speedily





We observe the regulations of the Estate Agents Act '79, the Property Misdescriptions Act '91, Data Protection and Money Laundering.





We observe the Manchester Student Homes Code in respect of our private halls, and in the handling of all of our lettings we commit to:


  • We will accurately reflect property in advertising


  • We will be honest about the property you are renting


  • Our contracts do not include unfair contract terms


  • We will ensure that you understand the contract you sign


  • Our contracts will always give contact details for the landlord or managing agent


  • All prospective tenants will have the opportunity to view property for letting, whilst recognising current tenants' right to 24 hour notice


  • We will notify landlords of legal obligations which apply to renting property


  • We will keep Landlords updated with the letting and contract process


  • We will deal with any complaints fairly and speedily Equal Opportunities Statement





homes4u will ensure no person or group of persons will be treated less favourably by us than any other person or group of persons because of their age, race, colour, ethnicity, religious or national origin, gender, disability, appearance, marital status, sexual orientation or social status.




Complaints



In order to ensure that these standards are maintained, we have introduced a complaints procedure, which provides for any grievances to be handled internally.



We commit to taking your grievance seriously. We will listen, investigate and confirm our findings to you in a speedy, impartial and honest way.

If you believe you have a grievance, please write in the first instance to the Manager of the branch concerned (contact us), outlining the details,

within three months of the incident. Your letter will be acknowledged within 3 working days, detailing steps that will be taken to investigate the matter.

Your complaint will be thoroughly investigated according to our in-house procedures, and a written reply will be sent to you within 14 days of

receipt of your initial letter. If you are not satisfied with the outcome of our initial investigation, we will offer you the further opportunity to have your grievance reviewed by the Managing Directors Office. If we fail to conclude our investigations within three months from when the complaint was first submitted in writing, it can be referred to the Ombudsman.





In the even that the final review as details above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman for Estate Agents, to whom information will be provided by homes4u. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 3 months from the date of written notification to ourselves.

Last updated at 1:00 AM 01/01/1970 by

Altrincham
10 The Downs, Altrincham WA14 2PU
(64)
Office 1
MTC Building Oxford Road City Centre, Manchester M1 7ED
(44)
Withington
Withington House Wilmslow Road, Manchester M20 3FU
(65)


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