homes4u ltd
3.7/5, 195 reviews
73% recommended
100% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
55% lettings fee satisfaction
The best advice and honest valuationshomes4u are property specialists, established in 1990, we believe that we have the flexibility, experience and skills to meet all of your property needs. homes4u has an unrivalled commitment to providing a professional and stress free service.Residential lettings and managementWe currently manage 1500+ properties, ... show more The best advice and honest valuations

homes4u are property specialists, established in 1990, we believe that we have the flexibility, experience and skills to meet all of your property needs. homes4u has an unrivalled commitment to providing a professional and stress free service.

Residential lettings and management

We currently manage 1500+ properties, including Private Halls, with many more homes advertised on a let-only basis. The strength of our rental business means we have unrivalled relationships with landlords and tenants, and results in our position as investment specialists.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £68,000 £257,500
Lettings 86% 55% £290 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 6 85 46 17 0 11 0 2 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Homes4U are simply the worst letting agent I ......”

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Jan 13,2021
Minithumbdown
By: 'Unsatisfied Tenant'
Jan 13,2021
0 people found
this helpful
Homes4U are simply the worst letting agent I have ever experienced. If you have found the ideal property but find it is let by H4U, I would strongly recommend finding an alternative. Ever since moving in, we have experienced nothing other than dreadful ...
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“I let a HMO property through Homes4U Withingt......”

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Oct 17,2020
Minithumbdown
By: 'Sam'
Oct 17,2020
1 people found
this helpful
I let a HMO property through Homes4U Withington for 6 years. I am not local and entrusted them to manage and maintain my property. For the first few years, they offered a service that can be described as satisfactory. There has been a significant deterioration ...
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“awful company...”

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Aug 26,2020
Minithumbdown
By: 'Lauren'
Aug 26,2020
3 people found
this helpful
I've never left reviews before, I think this is my first ever review but I am so livid with the company, I honestly wish I could rate them lower than 1 star. Please read the reviews and listen to what people are saying, I made the ...
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“Still no deposit back a month after leaving...”

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Aug 23,2020
Minithumbdown
By: 'William'
Aug 23,2020
1 people found
this helpful
We had no problem with this company until we vacated our property on 28th of July. To this day we have still not been told how much deposit we are getting back, let alone received anything. They are blatantly denying our calls as well now. ...
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“Worst Company EVER...”

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Aug 14,2020
Minithumbdown
By: 'abbasroble@gmail.com'
Aug 14,2020
1 people found
this helpful
Homes4U are by far (by far) the worst company I ever had to deal with. They are really really really bad. They are awful. They made the process of my getting the flat actually a 5 months affair, but because I was a bit stubborn ...
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“Landlords of Quay House that were sold flats by Homes4u...”

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Jun 14,2020
Minithumbdown
By: 'Monika'
Jun 14,2020
1 people found
this helpful
I am a landlord of one of those flats in Quay House and I am looking for landlords of the other flats. The Endeavour project worked out to be one big scam, now they are bankrupting, I suffered huge financial loss on this "affordable" deal. ...
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“Avoid at all costs....”

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Apr 15,2020
Minithumbdown
By: 'Michael'
Apr 15,2020
1 people found
this helpful
I am a landlord, i have had so many bad experiences with Homes4u. They never responded to my emails, they are always on the phone if you call. They do not chase late payments but still take their money. They are currently in breach ...
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Was this helpful? Yes
By: homes4u
Apr 22, 2020
View all comments (1)
We are really sorry that you are unhappy and we have not been able to resolve the matters you have raised. We have responded in full off line In the current global health crisis we are working in line with the Government guidance. We are not currently attending inspections on properties during lockdown, this follows advice from professional industry bodies. We are doing so in order to protect the health and safety of our staff, clients, contractors and anyone who they may come into contac ...

“SCAM and FRAUDALENT COMPANY This is the wor......”

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Dec 06,2019
Minithumbdown
By: 'Monika'
Dec 06,2019
2 people found
this helpful
SCAM and FRAUDALENT COMPANY This is the worst selling and letting company and I have been dealing with, I have been working with this fraudalent company for the last 3 years buying and letting the properties around Manchester and this has cost me thousands pounds of ...
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“Avoid Homes4U...”

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Aug 15,2019
Minithumbdown
By: 'Juliet'
Aug 15,2019
3 people found
this helpful
Shameful service and staff that don't care or listen. My daughter and her friends rented a property with Homes4U, Withington Branch, from 2018-2019. There were problems from the very day they moved into the property - it was so dirty I ended up going ...
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“No live video viewings...”

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Jun 21,2019
Minithumbdown
By: 'Un'
Jun 21,2019
1 people found
this helpful
we lost out on a great property just because their manager said they dont allow skype/live video viewings (we live in london). one of the few agents that dont allow this for some reason....
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“Essentially Stole my ''reservation fee''...”

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May 30,2019
Minithumbdown
By: 'DO'
May 30,2019
1 people found
this helpful
**PLEASE BE AWARE OF THIS COMPANY** * of Homes4U told me that a reservation fee of £250 would secure my new rental property subject to passing referencing. Homes4U went quiet for 2 weeks after the payment and i tried to contact them on numerous occasions. a ...
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Comment on agent fees
Stole money as ''agents fee's''
Was this helpful? Yes

“Poor defence process...”

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Apr 17,2019
Minithumbdown
By: 'Lib'
Apr 17,2019
0 people found
this helpful
Referencing process is a joke. If you work for small businesses you have no chance. After submitting excessive amounts of evidence of income, still refused. Waste of time and money....
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“Poor defence process...”

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Apr 17,2019
Minithumbdown
By: 'Lib'
Apr 17,2019
0 people found
this helpful
Referencing process is a joke. If you work for small businesses you have no chance. After submitting excessive amounts of evidence of income, still refused. Waste of time and money....
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“All the staff have been very helpful....”

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Apr 11,2019
Minithumbup
By: 'HMSF'
Apr 11,2019
0 people found
this helpful
The rents have been passed on to us promptly. All queries were answered either the same or the following day. Tracey Davies has been especially helpful and knowledgeable in everything we asked her....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Performance / thanks...”

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Mar 20,2019
Minithumbup
By: 'Reza'
Mar 20,2019
0 people found
this helpful
I wish to say thanks to Homes4U staff as they are extremely helpful and looked after me to be able to let out my property. It was done in a professional manner and a relative good time They have provided sufficient support that everything ...
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Comment on agent fees
good
Was this helpful? Yes

“Underwhelming Unsatisfactory Agents....”

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Feb 04,2019
Minithumbdown
By: 'Jess'
Feb 04,2019
1 people found
this helpful
As new landlords of a newly renovated house we chose Homes4U based on ratings off the internet which seemed fine however after our dealings with several employees at the Fallowfield & Withington branches I would not recommend them at all. We chose to pay for ...
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Comment on agent fees
Bad & expensive for the lack of service offered.
Was this helpful? Yes

“Excellent....”

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Nov 29,2018
Minithumbup
By: 'Libby.'
Nov 29,2018
0 people found
this helpful
Abdul is a pleasure to work with, he is proactive and provided an excellent level of service. He responded promptly to all queries and was always available on the telephone when needed. He kept everyone updated at all times. Abdul is an asset to your ...
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“Great job...”

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Nov 23,2018
Minithumbup
By: 'Jeremy'
Nov 23,2018
0 people found
this helpful
Enthusiastic team who helped when required and made the buying process easy and thus gave us confidence. Good accurate information....
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Comment on agent fees
N/a
Was this helpful? Yes

“Sale of flat...”

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Nov 22,2018
Minithumbup
By: 'Dee'
Nov 22,2018
0 people found
this helpful
Abdul managed the process of my sale of a flat in Albion Works I found him to be very helpful and proactive in chasing up solicitors and shepherding the process along....
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Comment on agent fees
I think the fees were reasonable given the work they did to find a buyer and expedite the sale
Was this helpful? Yes

“Daniel Walker...”

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Oct 30,2018
Minithumbup
By: 'Dave'
Oct 30,2018
0 people found
this helpful
I have just sold a property in Altrincham. Daniel Walker dealt with the sale and I would like to thank him for his speed, professionalism and integrity. He even answered my phone messages quickly....
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“Excellent...”

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May 14,2018
Minithumbup
By: 'Ryan'
May 14,2018
1 people found
this helpful
Ibe was exceptionally friendly, informative and succinct. He went above and beyond for the viewing and I thoughally enjoyed having Ibe as my viewing rep....
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Comment on agent fees
Average price
Was this helpful? Yes

“Excellent service...”

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Apr 20,2018
Minithumbup
By: 'Kay'
Apr 20,2018
0 people found
this helpful
Homes4u Manchester have recently sold my apartment. The service was exceptional, very professional and a personal approach. After not such a good experience with my last estate agent it was a breath of fresh air to deal with John Temperton and his colleague Steve. ...
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Comment on agent fees
Excellent
Was this helpful? Yes

“Poppy Lockwood was a delight to work with! Poppy went ......”

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Mar 08,2018
Minithumbup
By: 'David'
Mar 08,2018
0 people found
this helpful
Poppy Lockwood was a delight to work with! Poppy went the extra mile to help me into my home, arranging everything I needed during the transition. I would thoroughly recommend her to anyone who wants a quick, hassle free renting experience....
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“I received great help asking for houses within a tight ......”

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Mar 01,2018
Minithumbup
By: 'Laura'
Mar 01,2018
0 people found
this helpful
I received great help asking for houses within a tight budget whilst being near a university bus route. Found our perfect house, quickly and easily....
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Comment on agent fees
Very fair agency fees
Was this helpful? Yes

“This was the first time me and my partner had ......”

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Nov 29,2017
Minithumbup
By: 'Carly'
Nov 29,2017
1 people found
this helpful
This was the first time me and my partner had rented a property and we came across homes4u and they have been amazing and so helpful from the day we moved in till the day we moved out. Emma was our property manger and ...
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“Appalling aggressive behaviour by the Lead property manager towards a ......”

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Oct 03,2017
Minithumbdown
By: 'CS'
Oct 03,2017
2 people found
this helpful
Appalling aggressive behaviour by the Lead property manager towards a student on 29th September Friday afternoon in the Withington office. Causing undue distress to the individual who was only trying to get some answers and help with regards to some documents and a reported issue ...
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Comment on agent fees
The tenants paid a service fee to the agent for the house. What is this fee for? Appalling service?
Was this helpful? Yes
By: Adam
May 30, 2019
View all comments (1)
I'd just stop paying rent. They will soon sort it out. ...

“Do not use this company! Was given a filthy house ......”

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Jul 27,2017
Minithumbup
By: 'P'
Jul 27,2017
5 people found
this helpful
Do not use this company! Was given a filthy house when we moved in. Once we paid the deposit homes 4 u refused to help with any of our problems which included a house left dirty by previous tenants, fridge not working, cooker not working. Despite ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Like most reviews say, they have a very 'not my ......”

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Jul 26,2017
Minithumbdown
By: 'Jack'
Jul 26,2017
2 people found
this helpful
Like most reviews say, they have a very 'not my problem' attitude. If you email them complaining of an issue, you're either going to be redirected to another member of staff, or not hear back from them at all. Waited a month just to get ...
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“They are all "none of my business " attitude. Changed the ......”

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May 05,2017
Minithumbdown
By: 'Natalie'
May 05,2017
1 people found
this helpful
They are all "none of my business " attitude. Changed the lock and didn't inform and give me new key. Called them and ask me to pay for lock smith. End up, i need to wait outside my house for my housemate who has the new ...
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Comment on agent fees
No
Was this helpful? Yes

“Extremely rude and unprofessional, turning up without prior arrangement, not ......”

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Apr 03,2017
Minithumbdown
By: 'Fnewkemp'
Apr 03,2017
3 people found
this helpful
Extremely rude and unprofessional, turning up without prior arrangement, not locking the door after viewing the property and lying to future residents about the condition of the house....
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Comment on agent fees
They do not deserve the agency fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Customer Care & Complaints Procedures



Care




homes4u, as a member of the Ombudsman for Estate Agents Scheme, aims to provide outstanding levels of service to all of our customers. In respect of property sales, we support the Which? Move It Campaign, and are committed to the 'We Promise' Code: We commit to help you to buy/sell your home with integrity and

professionalism.




In order to do this, we make the following promises:




  • We will value your property accurately

  • We will declare any conflict of interest

  • Our contracts do not include unfair contract terms

  • We will ensure that you understand the contract you sign

  • We will check that buyers are in the position to fund the transaction, but we will not force buyers to take our mortgage advice

  • We will pass on all offers immediately and in writing

  • We will accurately reflect your home in advertising

  • We will be honest about the property you are buying

  • We will give you a weekly update about your transaction

  • We will deal with any complaints fairly and speedily





We observe the regulations of the Estate Agents Act '79, the Property Misdescriptions Act '91, Data Protection and Money Laundering.





We observe the Manchester Student Homes Code in respect of our private halls, and in the handling of all of our lettings we commit to:


  • We will accurately reflect property in advertising


  • We will be honest about the property you are renting


  • Our contracts do not include unfair contract terms


  • We will ensure that you understand the contract you sign


  • Our contracts will always give contact details for the landlord or managing agent


  • All prospective tenants will have the opportunity to view property for letting, whilst recognising current tenants' right to 24 hour notice


  • We will notify landlords of legal obligations which apply to renting property


  • We will keep Landlords updated with the letting and contract process


  • We will deal with any complaints fairly and speedily Equal Opportunities Statement





homes4u will ensure no person or group of persons will be treated less favourably by us than any other person or group of persons because of their age, race, colour, ethnicity, religious or national origin, gender, disability, appearance, marital status, sexual orientation or social status.




Complaints



In order to ensure that these standards are maintained, we have introduced a complaints procedure, which provides for any grievances to be handled internally.



We commit to taking your grievance seriously. We will listen, investigate and confirm our findings to you in a speedy, impartial and honest way.

If you believe you have a grievance, please write in the first instance to the Manager of the branch concerned (contact us), outlining the details,

within three months of the incident. Your letter will be acknowledged within 3 working days, detailing steps that will be taken to investigate the matter.

Your complaint will be thoroughly investigated according to our in-house procedures, and a written reply will be sent to you within 14 days of

receipt of your initial letter. If you are not satisfied with the outcome of our initial investigation, we will offer you the further opportunity to have your grievance reviewed by the Managing Directors Office. If we fail to conclude our investigations within three months from when the complaint was first submitted in writing, it can be referred to the Ombudsman.





In the even that the final review as details above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman for Estate Agents, to whom information will be provided by homes4u. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 3 months from the date of written notification to ourselves.

Last updated at 1:00 AM 01/01/1970 by

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